Western Van Lines

It’s so sad I’m composing a 1 star review. I picked rhis business for your 75 years expertise and very good reviews.

My things had been picked up June 29th and I still have not obtained them. I predicted regularly because July 15th and also have been advised somebody will call you straight back… no 1 EVER CALLED BACK. To make matters worse, when we inquired why our things had not been about the road/delivered the single answer we received has been”We do not understand ma’am.” ???? . Nicely into August we predicted again and again getting the identical run around. At this time we had been close to calling the police because as much as we understood – because no info has been given to us – our stuff is stolen or lost. FINALLY TODAY, August 20th, I get a call saying that my items will be sent everywhere and my balance is expected. GREAT. But waiting two months and needing to purchase my husbands medical equipment/supplies since we could not carry everything about the plane – there has to be a modification for my own balance. After calling and using a rep tell me how somebody will call me… AGAIN…. I wait. I then get a call in the rudest man I’ve ever needed to talk to. Laura, the delivery manager. She not only speaks down to mepersonally, but disturbs me, and insults me. I couldn’t believe my own ears. Possessing a rich, long-lasting business that you work for and talking to a disgruntled consumer like that’s totally unacceptable. I do not allow my nephew talk to me personally that way much less a Karen accountable. I’m still trying to get a hold of a person at a greater position. We’ll see how this goes but I am devastated in my experience with this particular corporation. Hire somebody else and save your sanity! Go with a company who treats you in the event you ask a remedy to your criticism!

PLEASE DO NOT USE THIS MOVING COMPANY! I AM SO SERIOUS, YOU WILL GET SCAMMED! This was the next company which I went through because I dodged the bullet using the very first company that I thought tried to scam me from my cash, so I contested the very first firm, US Standard & Storage (Internet/Broker Company). Sadly, this firm was the exact same exact manner. This being my very first Out-of-State move. It was a total nightmare. The first conversation and discussion that I had with Michael Greene (Sale Representative) had a fantastic quote employing the supervisor discounts for you an inexpensive rate. Obviously, you set down a first deposit and Be Sure YOU READ YOUR CONTRACT. I read my contract through and through. It wasn’t extended but read it attentively. They explained that they have their very own moving Western Van Lines trucks,” meaning in the event that you’ve got a truck afterward western van lines printed emblem on the truck such as many moving businesses. They hired movers to move my belongings in a leasing Penske truck. The company was attempting to upcharge me according to what he saw within my flat. I’d 30 boxes along with my bedroom collection. He explained that this does not fit the paperwork. I told him that he was a liar and pulled up my paperwork together with the right products. He told him that he was the incorrect list and they didn’t send him an updated record. He magically pulled up the”upgraded” list. Then, attempting to hurry me to sign up paperwork and got angry at me once I had been asking a great deal of questions. He didn’t speak good English, so sadly that wasn’t much help. I tried contacting Michael who allegedly available at all of the time. He quits returning my calls and I couldn’t reach him anymore to examine the problems at hand. I advised the carrier he’ll be carrying all of my things and kept speaking about leaving it here, leaving it here. I assert with him for about 30 minutes before he explained he just charged me $250 rather than $400. My sister had been in-route to develop there to help me cope with this circumstance. Regrettably, I think that something was up when they asking money or postal money order. They said the quote of the shipping was 5-14 days. The company stated he’ll be the sole moving my things all the way to Phoenix, Arizona. I took down his number and what. On road to Arizona, I’d contact Michael Greene and didn’t get any response. I contact a different number that has been allegedly connected to the provider. It had been”Quality Insurance Company,” I understood I’ve been scammed. I kept phoning and leaving texts about calling my attorney and lender to report business fraud (that I did anyway). After I came at Phoenix, another moving firm based out of Phoenix contact me personally about my family things and delivery. Speaking about they’ll be coming into a 75′ foot truck. I’m confused about why my stuff has been delivered in a lengthy truck. The brand new moving firm that supposes my belongings had been bid off to was known as, 500 Movers. They were describing how there’ll be a $300 shuttle charge plus a $300 for redelivery fee when their 75′ feet truck couldn’t fit in the flat complex. I’m like what on earth. They already knew that their truck wasn’t going to match my apartment complex. I’m like that truck wouldn’t fit anywhere. Someone name Laura contact me back in regards to the situation and stating that it’s in the contract and that I kept explaining to her that they supplied for incorrect information and attempt to tell me exactly what I misheard matters. I’m not illiterate about matters which are explained to me. She stated she’ll contact, Jennifer Martinez, the director to get in contact with me personally and that has been a lie. The following day, they had been viewing my calls and the way I understand that because each time I predict they had been ahead to a voicemail which has been”so-call full.” As soon as my sister called them, they picked up for her since they didn’t recognize her amount. I had been so mad with the inadequate communication, falsify data, and unprofessional service that this firm had supplied. PLEASE DO NOT USE THIS SERVICE AND BE Conscious of COMPANIES LIKE THIS. They’ll SCAM YOU!!! CONTACT YOUR BANKS AND LAWYER TO REPORT THESE FRAUDULENT COMPANIES ASAP!

They offered me $1800 and then demanded $2700 on going day or that I wouldnt get my deposit back. I eventually had no option and said okay. They packed all our house into a van and we never saw them again. Im so unhappy. Everything we possessed in our own life had been in that van and they dont return calls or texts. Its been months. Im in the process of filing a police complaint today. They’re fairly heartless criminals. Please dont do business here.

WHEN PLANNING A MOVE: DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES:

Swift Van Lines DBA Western Van Lines, 706 NE 191st Terrace, Miami FL 33179; Western Van Lines, 950 W. Bannock St. #1100 Boise, IDA 83702.

Western Van Lines is a Florida Fictitious Name registered on October 18, 2019. The provider’s primary address is 706 NE 191st Terrace, Miami, FL 33179. The business has 1 chief on document. The main is Swift Van Lines out of Miami FL. Telephone:

1-877-631-0660; 208-991-4903.

Also a part of this scam: Western Van Lines,950 W. Bannock St. #1100, Boise, ID 83702; Josh Levy, allegedly Quality Assurance: Phone: 800-996-9533; 208-600-6749 (208 area code is Idaho) along with Michael in Western Van Lines: Telephone: 208-314-7188) Sales Rep.

This firm took ownership of my worldly possessions on June 19, 2020 at Richland, Washington and I’ve yet to get any of my possessions. I’m an 80-yr older widow going to Tempe, AZ to dwell together with my son. My products were likely to be sent to Tempe, AZ for storage. When we were eventually able to get hold of them on July 8, then we all discovered that my products were still in Washington condition or who knows the place. We had been advised that a supposed store could phone us and we’ve yet to hear from these (as of July 14, 2020). I made the mistake of registering for this business based on Michael in Western Van Lines (Phone: 208-314-7188) that the speed wouldn’t exceed a specific sum, $9,313.95 (however it was this speed was good for just 24 hours IN WRITING). It ended up being a come-on to decide on their scam business. Tell you something but something different in so-called composed arrangement. Whenever I dealt with them, the cost moved up and moved upward, from under 10,000 to over 12,000! And in addition, the conditions altered.

They transferred us on June 19th and have yet to obtain any of my possessions — and when I do, I’d expect them to get opened up every box and accepted what they need to market and then inform me it had been broken in shipment. I wasn’t given time to research the last papers that I signed up. Now that we are awaiting my things to be sent, I’ve had the time to see their”nice” printing — i.e., I hereby discharge Western Van Lines of all responsibility for my own accounts bills, currency, deeds, evidence of debt, and cash notes, securities, jewellery and watches, and precious stone, unless those things are announced to the provider before the dispatch.” ONLY WAY CARRIER WOULD HAVE ACCESS TO ANYTHING LIKE THIS IS TO INTENTIONALLY OPEN THE BOXES. In addition, it stated that all fees have to be paid in cash or postal money order before private goods are relinquished from the provider — No security for the customer here. This provider is a license to steal. They anticipate client to stick to whatever in writing — however they could alter terms in whim.

When I packaged each box, so I created an Excel document and photograph file for every box, so that I KNOW EXACTLY WHAT WAS IN EACH BOX that I PACKED. Additionally, each box has been recorded to passing — no motive for it to be torn open!! In addition, I have an general collection of all boxes flipped around to the store, which has been also given to the shipper, Thus that I KNOW EXACTLY WHAT WAS STOLEN AND HAVE PHOTOS TO BACK IT UP.