

I had an outstanding moving experience and I needed to give credit where credit is due. I was really known west coast movers since my sister had been transferred by them. Their is nothing greater than a household recommendation. I moved three months ago from New Jersey to Nevada. I phoned the exact same representative in west shore that assisted my sister.In reality I talked with a couple agents and all were fine and treated me like family. Quite nice/polite. .Also professional and knowledgeable. He took my advice and also details about transfer. He spent some time very patiently and clarified all thoroughly. I felt quite happy and in ease..He said that they do tens of thousands of motions annually. . .He clarified that I’d only be billed based on the number of cubic feet I’d have to have in truck and that my cubic foot speed would not go up. In addition, he explained that going based on cubic feet is the only way anybody ought to do a movement and nobody should ever do a move predicated on weight as you can’t if you do a weight-based move that which you’ll pay until days after your things are picked up versus understanding upfront your bill upfront once you perform a move predicated on cubic feet..He gave me exactly what I thought was a fantastic price..Just for my own reassurance I called 6 additional firms and westcoast was that the cheapest cost. The movers came on day promised and wrapped and filled my things….My quotation was true. In reality a hundred less than quoted! All products were delivered fast. I had been so happy that I found no harm. I would strongly recommend west coast movers of vegas. .
Hello. So I utilized west coast movers following viewing at least 8 moving businesses. I’ve been burnt twice before by movers and it stinks but once you want movers you’ve got no option but to trust somebody. To be fair I was not certain if id get burnt again since I felt great about the past movers plus they broke plenty of stuff and I paid $700 over the quotation to the liberty of it. I talked with joe from west shore storage and moving. He clearly understands the moving biz but I needed more to sense at least”okay” before I select. He explained he wants a 10% deposit that is refundable should I change my mind, will send expert movers into my residence, they will wrap all of my items into moving pads, compose a list, load up the truck and give me my overall charge right there on the place so that there will be some suprises in the unload. I had been quoted $2800. The movers gave me my invoice, $2655. They showed up in my new home, unloaded, put my 2 beds together and so far ive not seen something broken. They kept their word about each syep of this move. Highly suggest them.
Fantastic Job! After speaking to what looked like 100 distinct businesses I select these men based on cost. . .usually a poor choice. This time it worked out for me personally. I received a promotion at my job and along with this came a new home. My movement was sudden and instant. It was probably my most nervous I’ve ever been. Thank you again Mark – my amazing rep. I’m loving Texas along with my brand new job.m
My family recently movedd out of Cedar City Utah into Simi Valley California. We could not be more happy with the care and service given from West Coast Movers! They were punctually wash and carefull with all our furniture. Ann, our sales man gave us a fantastic quote and the motorist stuck into the cost. They wrapped and paccked everything with fantastic care.
Because Men
I couldn’t have dreamed of a more perfect move. Eric quoted me in a cost of about $1800 for my transfer from Ca to Ky.. They must Kentucky with my things right when he stated they’d in perfect condition. The quote came in at right about what he advised me. My experience with West Coast has been unbelievable. I would reccomend them to anybody searching for an extremely trustworthy and very affordable firm!
Unfortunately I’ve had poor experiences with movers before. I moved with West Coast since they looked the very best of the worse and they proceeded by cubic feet rather than fat. That meant I did not need to adhere to the truck into some weight station but managed to watch for m yself the quantity of cubic feet my things took up. This really was a piggy back movement.
Number 1 DO NOT WORK WITH JERRY.once he’s your company he’ll never ever return a telephone and it has chucked on CHERYl who’s excellent, She didn’t make excuses but worked hard to solve the difficulties. DO NOT WORK WITH JERRY!!! Jerry stated once my stuff had been picked up maybe two weeks in the most until its delivered. It had been 23 days prior to shipping. To start with they said they would be there on a Friday afternoon, following several calls by m emails to them I eventually got a response they would be there Saturday morning however could call first, Saturday day still no telephone, they eventually came at 7:00 p,m about a Saturday night. I needed to call them never did Jerry return my calls I labored with Cheryl heading forward. Cheryl paid me for my annoyance I phoned West Coast movers on a daily basis hoping to observe if the truck was actually going to depart this went on for 3 months. As it did get on the vehicle moving cross state the service was exceptional Sergay replied calls, was quite professional, and useful.
If you do not mind waiting a month to your own items, and you DO NOT REPEAT DO NOT WORK WITH JERRY BUT WORK WITH CHERYL, you ought to have a fantastic experience, but you must be ready to create a great deal of emails and calls to get effects.
Not certain if there are really no 100% reputable movers available.
This really is the worst company ever!!! This business as been nothing but a nightmare for me and they did nothing but lie lie lie. I was estimate for about $1300 for my own items to be boat from san diego into ohio however I found out they needed 2800 if the truck driver arrived into my home and to make matters worse they dropped 90 percent of my items!! I phoned them everyday for a month and they keep telling me that they cant locate it and still looking for this. I composed a promise and they informed me that my items was just worth $82 bucks. I cried weekly since it was not only the things that was significant but it’d my loved movie, my son photograph, college things, my uncle matters which has been given me to when she pass off, my loved ones old stuff was created out of my great great great great grandfather and a lot more. I won’t ever find these again I do not understand what happen to matter, but those that I was also to make they ruin it (the way you can put heavy things on boxes which had mild things on it) that was a nightmare was 6 weeks and I still get told they haven’t discovered some of stuff I simply don’t get the way you can just shed folks things without even a care in the world, which $82 bucks I haven’t seen that at all that I do not care about it I’d rather have my things that were more significant. I use and composed to Your Better Business Bureau (BBB), I hope somebody out there require them to court and make them cover every individual they twist with over and harm they cause everybody. This folks are not anything but the devil who only cares about getting compensated
Hopefully you read this until it is too late. The english dictionary does not have sufficient bad words to explain this provider. False promises. Lies. Terrible support. more lies. confusion. time wasting. more lies. lies. lies. lies. I need they have the capability to maneuver things in order that they could move themselves outside of the nation.
They came late to the pickup. When loading, they offered me a cost double the initial estimate. I’ve contacted them 3 times about the shipping date. Every time that they make false claims about if they will send. I requested to talk to a manager, got an answering machine and left a message. No reply. I’m beginning to wonder whether I will ever receive my shipping.
This all began Date: Sat, 23 Jul 2016 14:11:39 I phoned Assurance Van Line in 1-800-951-0502 that they gave me a binding quote Keith was that the customer support representative I spoke to. I informed him I hadn’t ever employed a moving company earlier. Keith never explained that all Assurance is a booking firm not the moving business. I’ve look through the binding quote I printed out on 8/17/16 and no where dose it say that they are just a broker or reservation agent. Any way Keith told me exactly what it’d cost 3204.84 I needed to give him 616.00 to get a deposit. I also told Keith that my husband had been in a wheelchair and that he wasn’t well going to Denver Colorado was my expectation the doctors there could make him better so he understood I’m 63 my husband would be 75. Any way the afternoon of this move these guys appear I see the title isn’t Assurance but West Coast Movers. Allan was the mind catalyst Tim was another man they both work for West Coast Movers 3555 Quail Ave. B Las Vegas NV 89118. I asked Allan why they’re there rather than Assurance Allan inform me yea they offered it to us to proceed you. August 23 2016 that they appear at 5pm are still loading my thing at 1am Allan sids we could return latter that manner you and your spouse could go into a motel. So I really did came back in 8am Allan spoke with me he explained it my be more convenient for me if I go a head and sign up for newspaper cover 2250.12 for pickup and delivery 2250.12
Somebody should put there secure in my location that this hole thing is simply not right and I will let you know exactly what they did to me will return on this organization and they’ll get what’s coming to them. Both confidence and west shore shouldn’t be in company. . Allen was the person who represented west coast movers and Keith was the one that represented Assurance that they had been advised do say and do precisely exactly what they did it wouldn’t be surprise if these two firm’s were in cahoots with each other for a time they more then likely take peoples item and purchase them. Well 1 thing if I really do n`t get exactly what I what I will take this to COURT my coating said I want to submit this claim so okay but that’s not going to be the ending should they thank accordingly. They might have a 120 days however they better hurry I don’t have any dishes no pans most of all my kitchen items are gone you understand what would just turn this hole items around give me back all of my items mend what west coast movers ruined or cover me for this and moving away rather than that 60cent about the pound bull Allan with West Coast Movers he understands what he stated to me he understands he explained I didn’t require some thing more that I’d get my items in three day out of date I gave to send. Now I have registered the claim that they have 120 days. This is simply not right!!!!!
Moving is stressful enough but once you use this business It’ll Be a dreadful experience. It had been for me! I had been quoted $7500 but was billed over $18,000! They understood the Number of boxes along with the number and type of beds, items, etc.. They kept telling me that my bedroom place, etc was bigger then most and that is why it was breaking more. You do not know cost until truck is completed being loaded that was at 10pm! The men loading everything were professional and nice. The men uploading were NOT!! They showed up 4 hours late, the movers had been wearing flip flops!! They used one of the things (a statue) to help keep the door open that ended up ruined. The transferred furniture to Acquire boxes thru but refused to transfer the furniture back in position. The said they had been simply that they to deliever!!! I requested one of these movers when he worked for business or was a contract worker, he advised me he had been simply picked up off the road!!!!! So far for experience/professional movers!! Several things were ruined. In regards to supervisor, he whined angry with my expertise and said he’d return to me personally inwhich he never did nor could he return my texts or messages!! Do not be tricked by quote. . .it is going to most likely end up costing far more $$ in transfer along with in damages allowed alone annoyance!!
Don’t Use West Coast Movers! They attempted to over bill us by 500.00. Damages preceding words. We registered a claim that the day we’d obtained our shipping and shipped them 54 photos of all of the damages weeks back and still no answer in regards to what they will perform for us. 2000.00 damages or worth. Lied about shipping date as opposed to made us wait till the final day that they needed to provide. Revenue person after she left the deal never called back us again.
All I will say is WHAT A NIGHTMARE….DON’T USE THEM. The business paid for the transfer and following the products were at Nevada….lost they asked for much more cash, after 45 times with no merchandise,they were eventually discovered.
West Coast Movers ought to be avoided in Any Way costs. The Real movers who ruined my house required immediate responsibility for difficulty when confronted. They explained They would fix the Issue in another few days. This was supported by Felix, introduced since the manager. After months of preventing calls, missing appointments and alerting us together Felix eventually showed up in our Residence. He had been 2 1/2 hours late and over 1 minute that he clarified that it Wasn’t his problem because the gentlemen who proceeded us were subcontractors. As soon as I showed him a text out of among those movers admitting responsibility for the harm, he explained wasn’t his problem. Felix has his workers well trained to not give out his phone number and also to be as elusive as possible. I feel sure that with further analysis you could find a number of illegal or poor business practices in west coast movers. Save yourself a Whole Lot of hardship and maintain Felix from your life. He’s dishonest, unprofessional and, in my view, a crook.
You’re a fool if you use this company for whatever! They’re liars and thieves. I moved on movers.com and Giovani out of West Coast Movers called me back. He discusses a sleek game and gave me a cost of just under$1200 to get a transfer from Irvine, CA to Flagstaff, AZ.. That’s just under 500 miles. They were assumed to be there to begin on a Monday morning. They didn’t appear until a day after. Be mindful that they bill by cubic feet (a scam). Binding estimates are seemingly based on 400 cubic feet. Seems like plenty of space but it’s just 10 x 10 and 4 ft high. Your one bedroom apt won’t match! That’s when you may see your assumed rate triple! They’ll do whatever they can to grow the distance utilized. The below $1200 cost that Giovani had awarded me ballooned to $3600 for a 1 bedroom apt. Giovanni also explained that the very same drivers who loaded the stuff are those who would send it the following day or 2. LIES!!! All of it went to Las Vegas where it had been unloaded and stored for a week while the individual moving to Flagstaff is sitting at a motel wondering if her stuff is going to be sent. After over a week that they eventually made a decision to deliver the material to Flagstaff. The team they delivered were filled with attitude and quite unprofessional. They simply dropped and dumped boxes where they wanted rather than where they had been requested to place them. My buddy asked them to become more gentle with all the boxes and also to quit dropping them onto the ground. The moving man responded”Do not tell me how to do my job.” That’s when thing went from bad to worse. She got upset and words were exchanged and the authorities were called. The authorities wouldn’t do much as it was a civil issue. The end result was that the movers repacked a number of the things which were already unloaded and LEFT THE JOB. Three beefy movers stated that they felt threatened by my buddy who’s a lanky 97lb female although the authorities were there. Her things ended up in storage in Flagstaff and it took 1 to 2 weeks to have it delivered and an additional $700. Materials was broken and the majority of the non-perishable foodstuffs were also gone. Boxes was opened and things stolen by them. A couple hundred bucks worth.
This business has to be put out of business. They’re among those businesses which provide movers a lousy title. Don’t expect any aid from their rude and uncaring and unprofessional customer support section. They do not care!!!
It ended up costing me $4300 and around three weeks to maneuver my buddy from Irvine, CA to Flagstaff, AZ.. Don’t be dumb! Avoid this company in any way costs. They’re West Coast Movers from LasVegas.
Allow me to start off by stating that it does not surprise me that particular review websites have noticed that a significant number of favorable reviews for this business originated from one location. Below is my/our encounter when shifting my fiancee and I from Cali to NY. My experience with this business can only be explained as abhorrent in the best. Dave, the sales man, was quite excited to make the sale. Before the contract has been signed, it had been quite simple to get a hold of him to answer some queries. Prior to making my final choice to select West Coast Movers, I inquired REPEATEDLY in the event the price I had been quoted had some possibility of shifting.
Dave said to me that as long as the data I supplied him concerning what things being sent was true, the purchase price wouldn’t change. Nevertheless, the things I listed were exactly what was sent. During pickup, the employees who showed up fell the mirror to my batter, hammering it into a thousand bits. They called their supervisor who advised them to inform us to simply submit a claim with their insurance. Not too long after falling the mirror, but they fell my bathroom cupboard, which also broke. I got a telephone call for your shipping, and advised for 8/8. I took the afternoon off from work so as to make myself readily available for your delivery just to be awakened and advised that the delivery would need to be rescheduled. Did I lose a day’s work (and cover ), the shipping man went to explain that he wanted an extra $400 so as to finish the delivery.
He maintained some crap about he can not park the truck to the road and would have to lease a smaller car to generate the run. The data he supplied not just exactly what Dave told us (that the cost wouldn’t grow – guaranteed), however we view big trucks on our cube constantly and it’s not been a issue. When trying to achieve Dave concerning this matter, Dave replied his telephone just once to pass off me to”Customer Support” (Cheryl), that tried to shield the bill by stating that it was MY responsibility to know beforehand if a truck would park on the road. Even after verifying that there’d be no problem with the neighborhood precinct (as taught by Cheryl – why didn’t n`t SHE do so??) , the motorist still refused to produce the delivery with no more compact van. Delivery day arrives and among the very first boxes which happens my doorstep has been marked FRAGILE, however, seemed like it had literally been passed through a shredder (refer to photos ). They had all of the boxes mixed up. Some were tagged during pickup and were assumed to visit destination 1, although the remainder was likely to visit destination 2. He re-assembled the mattress at destination 1, then proceeded to find the rest of the material to send to destination 2. At destination two, he whined about not understanding of a flight of steps and stated that he wasn`t getting compensated for this.
The flight of measures was CLEARLY revealed to Dave who stated there would be no excess fee for this. A telephone call to Brittany (Client Support ) confirmed that. Later that day I climbed into bed and put down. The mattress collapsed The man who set it back together didn’t incorporate a support beam, which induced the strips beneath the bed to split right down the middle (consult with pics). Incredibly, nearly every single bit of furniture which has been transferred struck some sort of harm, if it was a scrape or a fracture. What wasn`t ruined during the movement was dropped entirely (i.e. my first dinette table with all the lost glass upper ). Customer support was dreadful; all they ever say is”file a claim”. After waiting weeks for my promise to be processed, then they provided an entire $78. Avoid these guys!
IIf you’re thinking about using this business shop around. I reserved them 6 weeKS beforehand to be certain my pick up date could be accurate as I must earn hotel bookings. I contacted them to notify of things to remove from the stock list & others to include. Spoke to sales man Kassie, very pleasant, and she offered me two costs; 1) when they packed the home (which God I did it) 2) the cost if I packaged it. I opted to package the house myself.
I wished to make the movement as simple as possible for the men showing up on 7/1 @ 4:00 pm, and so I made sure everything was shattered down, shrink wrapped, and in just 3 bedrooms, the living area the dining area & the garage. TVs were wrapped & down & shrink wrapped I together with a number of other products. 20 minutes prior to the 4:00 pm pickup I received a call from west coast movers that the truck was complete in the preceding customers & he would not be coming. I wad in complete shock. I needed to rearrange the resort bookings (and was not billed ) & was advised that maybe, yes maybe a truck (box truck) are there Thursday or Friday. Again full shock. Recall I reserved this choice up 6 months ahead of time and a truck wasn’t offered? Eventually, I get a call saying that they discovered a truck at Scottsdale and ought to arrive in my location between 12:00 & 3:00. Well, that time came & went. Eventually at 7:30 a box truck with the title of West price movers duck taped on the face of the doorways shows up. My stomach sunk and that I knew then there was definitely going to be a issue. From 10:00 pm they still hadn’t loaded the truck since the paperwork required to be carried out. Umm, it is a 3-hour drive from Scottsdale to my residence, an individual would believe the paperwork will be prepared to go, nope. Then you need to cover 1/2 of this sum for your transfer plus else they do not start. Discuss making somebody feel like a burglar! We (4 people ) moved all of the boxes ourselves out into the truck so that they could begin loading. Nope more paperwork & a list checklist, hand written and small sticky numbers placed on the box. I get the colour coding but two individuals needs to be doing so none. I was also told that a”team of men” would appear to help load the truck nope, it was two of my buddies and myself. At 11:30 pm I needed to leave because I am shifting my mom of 90 decades old the following moment. My friends stayed behind to be sure that the truck got loaded. At 12:00 am I get a call from my friends that the motorist said that they were leaving but could return on Friday to end up. I was livid. To start with, you are a day late & coming late and currently leaving to end up on Friday? They returned & left back at 1; 00 pm on Friday to end up but did not begin loading around 3:00 pm. In the end, a job which should of shot possibly 8 hours to load took two times and we did all of the work! The driver said he was just permitted to drive 500 miles per day and be could not drive anymore that day. I told him it is not the miles you pay it is the hours you drive & log… duh
I am advised that the delivery will be 7 to 14 working days until these products are delivered. I am blessed to had the other home to drive to. We drove another day 775 miles with 2 cats plus a packed SUV into our destination. At 8:00 that night I received a text that they eventually ended and were departing.
Now 7/11 the semi arrived and has been loaded. But not all our things were around the semi since they would not match and we found out this because on the stock record there were missing things. Additionally, someone else’s things were blended in with our things. This new driver calls for a magic telephone number & finds out the remainder of our things are on a different truck and should arrive at seven days.
As we unpacked the boxes a few rattled and that I understood things were broke, furniture which has been wrapped by west coast movers’d broken broken legs, snapped in half. We are missing a couple of expensive pieces of furniture which are allegedly going to be from another truck since they had no space. Following is a rocket science thought, do not place other clients things Mice with our things and you’d of had rook to these things.
Again, we’re in convinced. Oh, and also the executive manager I spoke with took a whopping $100 bucks off the 4900 bill. So we will see the gap with all the claim is registered with the images of broken & missing products.
The executive manager was so rude, uncaring and actually just did not give a crap about our stuff. In the end, it is only a job for her without the care of private possessions to the clients that employ West Coast Movers.
You are a dreadful business, rude, inconsiderate, have difficulty with the fact, and contact with very rude motorists. The drivers who showed up now were fairly cool.
Therefore, if you are considering selecting this business, DONT, then RUN & package it yourself. I am so sorry 8 hired West Coast Movers and ought to have listened to another documentation written here about West coast movers.
HORRIBLE COMPANY
Www.westcoastmoversusa.com/ #westcoastmovers. I’m HIGHLY disappointed on your (lack of) service. I booked 3 months in advance to get a transfer from Long Beach, CA to Waxahachie, TX. I paid a deposit to ensure my pickup. The pickup was scheduled for Wednesday May 6th 4-7pm. Casey (nice man ) called me a day beforehand to discuss a couple of things with me. Suggested I purchase TV transport boxes for my own 60 & 32 inch flat screens but insisted that I don’t eliminate them in the wall. They do it to insure the protection of the TV and people. I thought WOW what good service!! So. . We conclude packing daily and we place each of the boxes from the garage to make it simpler for Casey to maneuver. We left my bedroom bunch and also my sofa/chair at the flat (and above TVs).4:30pm rolls around and I still hadn’t recieved that”two hours outside” text which Casey assured me. So I text him”ETA?” . My scheduled death was instantly after Casey’s death since I have horses coming Saturday and I begin my new job Monday. I recieved a telephone call over the next five minutes from dispatch stating Casey’s truck was complete and would not have the ability to pick up me. There wasn’t any additional truck available for this day. Mind you I had been turning over keys. This wasn’t only MY program there are lots of others involved here.Dispatch informs me that they will select up Friday. They’ll call Thursday between 7 and 4 with Friday’s time.No telephone Thursday.I call a few days Thursday night, no answer.I telephone Friday a couple of times. . Left a message. Eventually I receive a call back. We can not pick up you now. Sunday (Mothers Day) or even Monday. We are going to call you.No telephone Saturday. I predicted a couple times.Sunday after a couple of calls I’m told select up will be Monday, they’ll call later with all the moment. A couple of hours after another dispatch woman (I appear to be functioning with two who do not speak to each other) calls and says that the truck is 1 hour out. So I scramble to find somebody in Long Beach to be there (Mothers Day). Mabel cuts her household dinner brief for YOUR convenience. I then get a call stating it won’t be within one hour but a couple of hours (4pm).THIS GUY they send calls me several times Feeling drunk or something, slow possibly? Having difficulty finding the location. WOW. OK. GPS? If he’s there he states that he must park down the road and bill me for this. I advised him to double park, there are 3 lanes which go out there and that’s the only means to get it done. It’s the way that it is completed. He maintained. He contended about EVERYTHING. He had been rude and belligerent. I wound up telling him to simply leave it.I called the office the following day. Kayla (among those dispatchers) said she would call him and get straight back together with me. She did not. I wound up calling again today, Wednesday the 13th. She acts like she does not have any clue what’s happening. So I advised her. I asked for my deposit back. She explained because I did not cancel 7 days ahead she could not return. YOU were those that did not appear in my scheduled day! You’re the people who rescheduled 3 occasions. You’re the people who delivered me an unprofessional impolite driver.She said she spoke it with her boss and that it had been agreed that I wouldn’t return back. I said perhaps I need to speak with the manager. . She hesitated then said she would see if he had been available. Place me on hold. After she came back she said she would just reach them by email and that the owners were from the nation and hard to contact. Subsequently said SHE is your customer support supervisor and that she can not give me back my deposit.I’m a really PISSED OFF non-CUSTOMER. I’ll be cross posting this on EVERY review website I can find such as YELP. I will shout loudly and clear for every one of the world to listen to. BBB, Yahoo, U-Ship, transportreviews, customer testimonials, etc
Where do I start…
After waiting 3 months for my things, they had been delivered with a whole DB who’d attracted his 13-year-old daughter. He’d her literally helping haul my items from the truck. I had been at work so that I couldn’t watch on these. As soon as I arrived to observe how they had been doing and possibly provide some cash, I recognized that a few of my things had been broken up and he’d hauled my bed up a flight of stairs. Obviously , he required zero obligation and advised me if you do not enjoy it record a complaint. Now, I was quite concerned concerning the status of the remainder of my possessions.
As worried almost everything has been broken and in the very least badly ruined. I did call the business and the individual I’d organized my relocation with Ashley. They gave me the runaround and in the end in spite of each of the pictures of broken thing and poorly battered transferring boxes and 4 weeks of”do not worry we’ll make this appropriate” Concluded that they won’t be reimbursing me one red cent!
I’m now in the process of a suit against west coast movers. I’m told I’ve a fairly good situation and their standing is rapidly getting one that is going to set them out of the business. An individual can only hope! A monkey could have done a much better job!
They commanded by five million bucks. Our things were ten times late & after calling to investigate they really hung us up two. We talked well to Receive our things & still got the hang up. When things arrived the shipping movers Weren’t excited to unload because the packers to select up. They huffed & thinking around accepting the plastic & cardboard off our beds & sofas saying’we still have yet another job’! Among our greatest wooden furniture needed a fist size hole in it and we all had 7 velvet cased Silver Dollar crystals each stolen. The velvet boxes were there however the coins inside their vinyl protective case discharged! We left a promise back in October 2014 today it is May 2015 without a word or alternative up to now.
I do not usually do reviews. But this firm west coast movers actually deserves one. Spoke to Cheryl a number of times. Seemed really wonderful. Gave them precise amounts of boxes, the dimensions and has been extremely comprehensive. Even called to upgrade when we deleted or added items. We’re on a budget. Was quoted $3007. Moving day arrived! We had a call the evening before stating they’d be there between 9-10 am. 11 am rolls around and no call no show spouse calls and they informed us they overslept. I could be understanding but when I showed up for work 5 hours late, that will be my very last day, therefore 3 pm rolls around and we now have two men appear in a truck that’s practically full. We’re a family of 5 who have lived in a house for ten decades. There was no way all of our stuff was likely to match. They promised us it would. Transferring went well on into midnight, this meant we missed our moving away dinner with family and friends that was a bummer. I requested jack that the mover/supervisor?? I had 3 additional boxes along with a children wagon that was likely to be additional and just how much did he believe it’d be? He said no more then $300 at the most. Nicely 12:30 am rolls around and surprise, surprise only half of our stuff fit to the truck.He also gave us a charge for $1100 more then our quotation. Additionally they stickered things in the garage which people told them specifically not to. It was clearly garbage or remaining with the home. We place each of the things to be transferred on a single side.He said there are another truck first thing in the afternoon since they had one at the are! Significant lie! We were assumed to be on the street at 6 am to leave for our jobs! The entire function of the move. We had been assured that they’d be at the office at 9:30 am if we had some questions or problems, therefore Sunday, no telephone, no display!!!! No one in the office, nobody yields a telephone even though that’s a work day. Finally, around noon a dispatcher calls us back with all the information that there never was a truck in the region and you will not be there till Tuesday. Real nice! I’m beyond pissed at this time. They’ve jeopardized everything and today we’re leaving our house we adore beneath stressful situation, we’re exhausted and have an 18-hour driveway with 3 children before us. Then we needed to inconvenience other to come wait hours on Tuesday for the next truck to appear. Additionally, my bidding went from $3000 to $4200! [EDIT]? For 3 boxes along with a wagon? I really don’t think so. We finally got a call from Britney a manager after waiting times. It is so funny how technology functions when they need Your Company, but if they screw up nobody has mobile phone computers or everybody is on a off day, Regardless of What day of the week. We reach texas and we guarantee our things that weekend. Wel you figured it no telephone, no show. Simply holding our furniture hostage. Then they do not understand who said what or why and everybody has memory loss there. Additionally whenever someone says”I shall look to it and call you right back”. Meaning nothing. We finally got our furniture on a Friday night. They movers that seemed like ex-cons out of Russia eventually left at 11:30. Apparently brittle glass up this side means pile upside down to the bottom of the bottom items. I really like that our 4000 temp orped inc new mattress looks like it had been in a collision on the street and slide 100 yards, so the electricity box has been broken so that they simply hooked this up softly and place it to the ground. Really wonderful. Broke a 350 ceiling fan, bent the front forks and wheel onto a bicycle, broke a table, ripped off the wheels off my treadmill and left them n the road, I’ve beds to be placed together since thy won’t place children beds back together, nicely the screws and dowels for all 3 of my children beds didn’t create it. So now I have 4 beds that are broken. It wasn’t enjoyable alive with furniture for two months, which was likely to be here in a day or 2 of our entrance. Therefore, in the event that you would like broken furniture, dishonest, lying movers that break things and do not say anything, and a business and its workers such as, Brittney, Jack, or Cheryl, that do not keep their promise, more charge, don’t return calls state exactly what you would like to hear but do not provide and aren’t liable, and all point fingers and blame one another, then I highly suggest them. Otherwise, save your money and frustrations. This was among the most frustrating incidents ever! They do not care about your own time, cash or valuables!
I hope that is reading this may consider finding another business because deciding to proceed with WCM has been among the worst decisions of my entire life. They had been late on birth, and so are nearly two months and counting on late on delivery. Their sales agents are liars, and there are a great deal of hidden charges. If my rental had not been up and that I had to leave I’d have seen someone else. Their customer service was terrible too, with not just one person able to provide me an upgrade over,”after we find out something, we’ll allow you to know” and they NEVER return again. My quotation was greatly suppressed with the sales rep even after I gave him a precise stock. Avoid this company in Any Way costs!! I hope that is reading this may consider finding another business because deciding to proceed with WCM has been among the worst decisions of my entire life. They had been late on birth, and so are nearly fourteen days and counting on late on delivery. Their sales agents are liars, and there are a great deal of hidden charges. If my rental had not been up and that I had to leave I’d have seen someone else. Their customer service was terrible too, without just one person able to provide me an upgrade over,”after we find out something, we’ll allow you to know” and they NEVER return again. My quotation was greatly suppressed with the sales rep even after I gave him a precise stock. Avoid this company in Any Respect costs!!
I can barely put into words that the dreadful experience I had with West Coast Movers. I am surprised they’re still in business. The single thing that I could say about these is that they gave me a fantastic price for our transfer, but was it worth it to own almost 1/3 of all our possessions damaged? We used them to save our items in vegas for a couple of months ahead of the products were sent to California, but what seemed like it was pushed around a warehouse constantly – things were only ruined. This firm said they’d call to tell us when they’d arrive for pickup and delivery – they did not do so on either end. They then would not return calls if they did not appear on the scheduled delivery date, and once I eventually got a hold of those that day, they stated that their truck had broken down. Why didn’t they call? They figured they’d only deliver the following day, but I’d flown to California for its initial shipping and had a flight out the following day! We needed to reschedule, and if we did, they would not affirm the date although I called back again and again. They acted like they’d just deliver if they can squeeze us at the rear of the vehicle. When I eventually affirmed a delivery date together, and I had been expecting them to arrive at the morning, they showed up at the first evening with a truck which didn’t possess a working light in the trunk (West Coast Movers does not possess their own trucks, yet they utilize Budget rental trucks) so that they were just able to unload a few things (that were all damaged) and they stated they’d go back at 8am the following morning. They returned at 11am the next morning since they needed to pick up a while laborors! Are you kidding? I compensated for professionals to move our furniture, not arbitrary afternoon laborors in The Home Depot parking lot. It took them until 5pm that afternoon to complete work that was likely to have a couple of hours – we just had 168 things! These are just some of those troubling events of these months. I was so glad to be done together a year later when they eventually sent my compensation check (they told me over and over again which they’d already sent it). I obtained just over $100 for all that they ruined and all that we went through. Seriously past a joke.
I’ve worst seasoned with West Coast Movers and I highly enjoined others that are victims of the business to file complaint against them to secure our rights. The company initially estimated our stuff per listing we gave them at 475 cubic feet using a entire price of 1,800 dlrs therefore I deposited to allow them to pick our stuff up in Santa Maria, California. The driver title Jake after loading our materials produced the last quote of our stuff in 950 cubic feet having complete price of $ 3,325. At the point I was already in New York so that I protested the quote of this driver but he explained that I must phone the office. Worst of all the motorist have my brother signed the bill of lading without telling him that the gap and told him what’s okay. Upon understanding I immediately called the workplace but nobody pick up the telephone and they never return my phone so again I phoned the motorist to unloaded my stuff as I don’t agree with the last estimate substantially the price that’s nearly double the initial estimate and price but the truck already out of Santa Maria so that I really could do anything except to cover so as to really have unload our belongings in New York. Recently I registered a complaint with the US Dept of Transportation and I intend to filed a lawsuit against West Coast Movers to secure my rights as a client. I understand this is a continuing struggle against a major company but justice and truth will prevail. .
Decided to utilize West Coast Movers to transfer our horses possessions back to Michigan. Not only Michigan however, also the upper peninsula of Michigan. They were attentive to the space. We did all of the things that you normally do to get a move. Provide an inventory of all furniture, boxes which was to be transferred.
Talked to Mike many occasions and requested about the terrible reviews and he said you understand the world wide web. And that he also stated that they were visiting a few of the folks who wrote those reviews. Okay.
So decided to go ahead and schedule this movement together. Gave them a deposit.
Mike called us back 15 minutes later and said I made a mistake. We do not move that far. And we’d get rid of money. Sorry. No really he did not say that. So they deposited back our money to our lender. That by the way took 3 times.
We functioned with this particular mover for at least a month. Shouldn’t they understood that they did not come this way. Inadequate business practices.
Being going to move my entire family into Texas to be with my mum who is health is at a terrible circumstance. I have booked for this firm for 1200 bux, nicely since they had the lowest prices! Gave them a 100 dollar deposit to book their truck. My favorite to be transferred was set for July 16th and 17th. No call no show arrived the 17th that BTW is utterly unprofessional. So I phone them…”Oh it is a window date our driver will not wait until 2am and are there between 830 and 10 am for the 17th.” So I transfer all my belonging out to the driveway mode in a 100 degree plus weather only to be informed once I needed to call again to learn where they’re that the driver did not get in until five am and that he will be there between 6 and 4 that was a lie I’ve stumbled out there waiting until 9 pm along with my items no call no show. So I phone to cancel the business after reading testimonials and did not expect my life to choose this organization and the woman tells me”do you prefer for me to phone and determine where the motorist is?” Surely not! I would like my deposit back please. She then proceeds to inform me that the bookkeeping section will return my cash at 7-10 business days and that I will get 60 back because of this cancellation charge. WHAT CANCELLATION FEE YOU BREACHED YOUR CONTRACT!!! So of course that I contacted my lawyer and also the BETTER BUSINESS BUREAU to examine this business. Completely unprofessional and that I have not managed to get hold of the first woman Desiree since all it has occurred she hides out of your calls she’s you programmed into the telephone so that she knows exactly who’s Calling. . This firm shouldn’t be permitted to manage and steal cash from honest working folks.
Movers did not appear until middle of this day and did not finish packing until early the next morning. Didn’t arrive properly ready to package and needed to go buy more boxes. After loading the truck informed us that the price will be nearly twice. Customer support was TERRIBLE at reacting and whined All the time. Continuously said that the truck was on it’s way, and then another day somebody else could say it had not even left yet. If my furniture eventually got to the home so lots of things were ruined or lost/stolen that I don’;t have sufficient space in this informative article to record them all. Photographs were thrown in boxes collectively, no wrap. The screws have been removed in my bed and dropped. My electronic equipment were packaged with food which rotted from the boxes. My childrens’ piggy banks were broken, and cash fell from the boxes along with also the unloaders picked up the cash and place it IN THEIR POCKETS! Customer support didn’t return my calls after leaving several messages. Claims remains”processing’ a nobody is doing anything. NEVER TRUST WEST COAST MOVERS!
The movers that packed up me were also efficient. But they left a enormous mess in my area having tape and tape rolls anywhere. Afterward, delivery into my new house across state took three months after I asked it to be sent. When they sent my belongings, the movers were at able and could not manuver their truck into my storage device at which I’ve been assured from the storage device it’s been done. Furthermore, they ROLLED UP MY MATTRESS when they picked up my things while it had been in their own possession. I’m completely displeased with the entire experience. I wouldn’t recommend them even if they were more economical, that had been the ONLY nice thing about them.
Initially, I asked the firm to get a free estimate of long distance going. I told them how big my stuff had been about a 1 bedroom flat. They then gave me a cost that’s roughly $1700 with complete package serivse, therefore I chose to use them to get my own moving. But once the inspector arrived and packed everything in the vehicle, they advised me it’s bigger then that which I told about, so that they had to bring the purchase price. Once they calculated that the price tag, the cost grew upwards from $1700 to $3800. The way they are that much. And they also did not inform me about the very long distance transport. The distance from my residence to the truck is around 75 ft, and that’ll be long distance transport, and they’ll cost me $100. Why did not they tell me at the start. They also did not inform me that they’ll cost $100 for elevator. My house has been super near the elevator, and the elevator door is also the gate to move from the flat. How can they quantify that as long space transport? In addition, I call the customer support and there’s always no individual reply. Even in the event that you leave a voice message, then nobody will telephone you back. When the movers delivered my things to my new residence. They charged me another $300 for shuttle. When I checked my things in the crowded box, I discover that my things was stolen. My new router has been stolen. My usb pulse was stolen, My little cash box has been stolen. My COACH bag was stolen. My laundry cart has been broken. My distant for heater has been stolen. My gate remoter has been stolen. My vaccum was busted. The two of my earphones has been stolen. My flashlight was stolen. And a few tiny things in the boxes has been stolen. A good deal of boxes that were packed has been opened, it looks like somebody opend my boxes and find some value items and only stole the things for cash!!! These men are cheater and burglar. Oh, sorry, robber might be a lot better for the men.
Glenn will keep repeating himself like a few drunk, that he did nothing wrong. He advised his crew to bill additional $2000, take back our stuff to office for them to help themselves to what we’ve or if I say exactly what we’d, broke listing of slogans and the list continues. Most of Us need to work together and get this business to return and workers detained
Do not use west coast movers USA Las Vegas.
I asked an internet quote for moving our family possessions. The salesperson Glenn (from Las Vegas) was as friendly and professional as anybody in my position might want to talk to. After finding out that my husband and I had recently transferred our own home from AZ to UT at a 26′ U-Haul truck, and asking several questions to confirm possessions, he said he felt quite comfortable offering me a quotation of $5000.00. He said he had a good deal of expertise at this, and that I must expect the quotation to change”in the most a couple hundred bucks”, probably in my own favor. I inquired about boxing or shielding big products. His reply was”Not to be worried about anything like that. They used professional movers who’d have the ideal packaging and security for our furniture and big or delicate products. The quotation came with a petition to finish the stock list. Regrettably, I couldn’t get into the list. After 3 additional email talks between Glenn and I, along with my inability to still obtain a list list on line, I delivered him’m excel spreadsheet of my family things and he finished the stock list. After reviewing his stock checklist, I signed off on it. After doing this, I remembered that I hadn’t seen the wheelbarrow along with the BBQ, therefore contacted him to include. At the stage, the quotation went around $5046.00. The day of the move I wasn’t home, along with the young guys (not specialist movers! ) ) Informed my husband that they’d possess particular packaging for those bulbs and televisions, nevertheless there could be an extra cost associated. Glenn had not told me that??? At that stage, what else do you do however agree to the price and hope it’s never too much. The further packaging additional $600.00 into the quotation. After loading the vehicle, the young man introduced my husband with a statement for about $8400.00, $3400.00 greater than the initial quote! When my husband asked why, it was because of having 3 bulky things, 1 being the dwelling couch which was among the. I really don’t understand exactly what the other two were. As my husband said, what can you do? Can you let them unload the truck and depart? He surely didn’t understand, so that he signed and paid them $3950.00. Of course, when he informed me, I wasn’t happy and tried to contact Glenn. My phone went into voice mail and I left a message. (1/21/16) – Throughout our journey 1/22/16 thru 1/26/16, I made two more messages for Glenn.Tuesday, 1/26/16, the two young guys appear, clearly in a rush. They didn’t unwrap or unbox some of those things they’d boxed up, as we had been told they’d do. We had been told that they would reassemble all products. There are numerous dents, dings and scrapes in my headboard and foot board on master bed, a broken leg onto our classic stereo, yet another broken leg around the TV rack, two crystal bowls smashed, a shattered mirror dresser mirror, and also as of now, a busted decorative clock.
I finally got a telephone call out there General Manager, Angela, who explained all of the ideal things, and left me think she appeared and would explore this personally. 1 week after, I still have heard nothing but that the answer for my BBB complaint, which says they stand by their reply that this was my fault.
Submit your review | |