Virgin Van Lines

I am really happy I picked Virgin Van Lines because my moving business. From begin to finish they did a first class job along with my movement. I believed my possessions were secure together, and in addition to that they supplied me with free storage period. Every employee put forth full effort to perform their job to the fullest capability. Thank you very much for creating this experience mainly agreeable.

Shy and his team from virgin Van Lines did an fantastic job of packaging and moving us out of our previous house in CA into our brand new home in UT. I think we had an estimated 1000 cf therefore we have 3 men for packaging and 6 men to get going in and out. It took approximately 12 hours total, such as a few of these at the rain, however the men were amazingly efficient and much fast. I believe my favourite part of the movement was when Shy that the foreman sometimes asked me”what’s the movement going thus far?” Figuring out that the transfer cost less than anticipated originally and significantly less compared to both other businesses that lent us (if we flew around ) on the telephone. A excellent move! I’d strongly urge Virgin Van Lines Movers!

We moved a month from Hollywood, CA into our new home in Nashville, TN. Julie in the workplace moved through all the needed details of the relocation and clarified what and how things has to be packed. Shy the motorist and his team came punctually at day of the movement and did their job very professionally. Our dispatch arrived in good shape. It was a joy to use Virgin Van Lines!

I had a terrific encounter with Virgin Van Lines generally speaking together with all the salesperson Carri along with the woman for the affirmation department. Everybody was professional, educated and well mannered. Virgin van Lines group of movers continued that experience and heritage; they have been prompt, friendly and quite professional. Oron and his staff were a sign that they love what they are doing and they also reflected their business well. I strongly urge Virgin Van Lines for anybody intending to proceed and is searching for a trusted firm.

I utilized Virgin Van Lines to the transfer out of CA to WV a month, and they did a very wonderful job! Virgin Van Lines was highly recommended to me by my Very Best buddy that utilized them previously and was quite meet their own services.   In my move day Shy and his team came on time and were both really considerate and well expertise. They wrapped all of my furniture really professionally and quick. My things were carefully packed for their monitor and a few weeks later and program my shipment has been sent to me in excellent condition. Definitely Suggested!

My spouse and I were moving from Freemont CA into Miami Fl and we place a request via net, after speaking to 20 distinct companies we chose to go with Virgin Vanlines because I enjoyed there pitch the very best, I have to say I am quite satisfied with the services I received, my quote was 3450 and my total was 3987 because I chose to take my couch in the last minute and that I had some packaging material fees to professionally pack my mirror, mattress along with my flat screen TV. The Forman of this project (Steve) was quite rest promising throughout the full move, he did a fantastic job describing everything. This was our very first cross country movement and that I heard horror stories so that I was somewhat spectacle to go for a moving company but I’m rather happy I did. Carri Marciano was my sales rep and by the start she had been great to handle and answered the thousand questions my spouse and I had. So I’d love to say”Thank You Virgin Vanlines to get a good moving experience and you also come highly suggested.”

I contacted Sam in Virgin Van Lines to program my first move after another moving company did not appear. The quote cost was within my budget as well as better compared to the privies moving firm which didn’t appear. Oron and his team were on time, very polite and did a fantastic job. My things were sent to me on time and in fantastic condition. Thank you Virgin Van Lines staff for all your help along with a fantastic job!

I was very impressed with every area of Virgin Van Lines. Carri in the workplace put my head at ease and took plenty of stress from my movement. The movers were on time, friendly, professional, individual and personable. I would strongly recommend Virgin Van Lines solutions to anybody seeking cross state transfers. Awesome Job Guys!

I almost possessed a U-Haul to transfer myself but I then contacted Virgin Van Lines  to get a quote only for a matter of contrast, I could not think using professional movers might be as cheap as renting a truck, and at times even cheaper (if you include: meals, tolls, mileage, insurance, resorts, etc….). Even If You’re Thinking about hiring a U-Haul truck and also a few”helpers” to reduce costs, offer Virgin Van Lines a telephone first.   Very considerate and professional staff! Highly suggested!

Moving makes me mad, but Virgin Van Lines did a great job moving my home despite my lack of company! The movers were punctual, professional and personable. The last cost was in a sensible range from the initial quote (that was a telephone quote anyways!) .

Discovering the best moving business is not hard, I am glad I ve made the perfect choice to proceed with virgin van lines. That the Movers were very sort economical and profferional. The task was performed in a timely way. I’m quite happy with virgin van traces plus I highly recommend these to anybody.

I transferred from southern May to Maine in March and that I contracted Virgin Van lines. I had storage for two months and two weeks ago I obtained my possessions and I want to thank Virgin Van lines for all. I was quite worried and overwhelmed with this movement and Virgin Van lines left it so much simpler. I’ll use them again and will notify anybody who’s moving cross country to utilize them too. They had been great, my possessions came without any damages and the cost was just perfect. I’m back in California for a company meeting and I wanted to take some opportunity to provide a fantastic comments on the fantastic job they did. Tal was my move specialist and She’s good to deal with…

Lately I’ve moved with my family out of CA to AZ and we hired Virgin Van Lines. They were very professional in the very start, worked really hard, fill and load everything very carefully. Virgin Van Lines is a highly recommended moving business! Not just the cost was really cheap, they just did the best job possible! Thank you very much for your fantastic help!

Lately I’ve moved with my loved ones out of CA to UH and we hired Virgin Van Lines. They were very professional in the very start, worked really difficult, fill and load everything very closely. Thank you very much for the fantastic assistance!   We’ll Definitely Recommend for all!

My transfer from CA to OH with Virgin Van Lines has been my finest moving experience up to now. Julie in the workplace send me the quote price for my transfer via email and follow up with me couple of days afterwards. She explained all of the details and assessed to get a pick up date which I wanted before I signed the contract. Dino that the Foreman and his helpers came on time to pick up my dispatch. They were quite friendly, professional and wealthy with my things very attentive to their own track. In the time of delivery the movers were also very professional and helped me to arrange my shipment within my new residence. Highly suggested!

I hired Virgin Van Lines to relocate from California to New York two weeks ago. I got my delivery yesterday and I’d love to thank Virgin Van Lines for a smooth movement. The men at my previous home were fantastic and very professional. I had been so pleased. I even tipped them $50 each. Virgin Van Lines is an excellent business to manage. My sales rep was Tal and she’s a joy. I’ll highly recommend them and should I ever go again I will then use them again.

I hired Virgin Vanlines on May 18th to transfer my furniture from NJ to CA. This was a last minute go since the firm I hired 3 weeks in advance chose to not appear in the last moment. I needed to be from my apartment daily. Fortunately they had a truck accessible and they offered me $1245. They came 3 hours after I reserved the movement and that I was aware of how professional they were. I got my things 2 days past. I thought I’d take a moment and invite Virgin Vanlines openly on the way of a fantastic job they did. I’m quite satisfied with the services. Thank you for the last moment life savers.

Virgin Van Lines along with his team from Australian Van Lines did an Terrific job of packaging and moving us out of our old home in CA into our New House in AZ..   We have 3 men for packaging and 6 men for transferring in and out. It took approximately 12 hours total, adding a few of these at the rain, however the men were amazingly efficient and much fast. I believe my favourite part of the movement was once the foreman sometimes asked me”what’s the movement going thus far?” Figuring out that the transfer cost less than anticipated originally and significantly less compared to both other businesses that lent us (if we flew around ) on the telephone. In general, a fantastic move in the business I’d strongly advocate. Due Virgin Van Lines Movers!

I moved from CA to FL a month together with Virgin Van Lines plus they certainly did a terrific job! It was a really great experience! Sam in the workplace was quite professional and came back around to my home and give me a quote price for my transfer. Stephan and his helpers came as advised to help me package all of my things and were really considerate, friendly and incredibly well expertise. My shipment was sent to me on time and with no damages. Very professional moving staff!

Virgin Van Lines is definitely the best moving company I’ve ever utilized. I always have to move on account of my occupation so the final thing I want is to be worried about my family items becoming damaged or lost on the way. Virgin Van Lines promised me this would not occur and it did not, they handled my things with the upmost respect and attention. In addition they took the time to describe all of the details of the contract and also allow me to get a quote in my budget without sacrificing exceptional support. Their staff are all extremely patient, friendly, and complete professional. I can’t thank them enough to get a fantastic job!

This was my second encounter with Virgin Van Lines also it was excellent once more. My movers were tender and careful to move my things so that nothing will break. I packed most of my private things in boxes so that it could be simple and fast to load up, however they needed to wrap my furniture with blankets and plastic wraps to shield them. I had been satisfied with their efficacy and cost was appropriate to my own budget. Can useVirgin Van Lines again!

I’ve been utilizing Virgin Van Lines to the past couple of years and I’ve used them a few times. I want moving services quite often due to the nature of my company and I use their support because they provide me the most aggressive cost and their movers can handle any sort of move. Thus far I used them for various sort of motions and they never failed to provide. The previous relocation was a movement, which was implemented perfectly and over the specified time. I’m also very happy with their cost. I suggest all to think about them for their own moves.

We wanted someone to move a number of our furniture in town to our weekend place at a different city. We also had to have some furniture moved from the garage to the next floor along with other furniture moved around in every home. Virgin Van Lines men were amazing. Stephan and his team never ceased until the project was completed. They went over and beyond what we ever would have anticipated. It was a very long day for them, with 4 hours of driving too. I’d advocate Virgin Van Lines to anyone and would use them again.

I moved from CT to IL 3 months ago and chose to proceed with Virgin Van lines after getting calls from many companies. I have to say overall I’m quite pleased with the transfer, one amazing thing about this business is that the price they gave me along with also the cost the true overall was a 250 gap that was surprising since each time that I moved before my cost constantly doubled or tripled. Another Fantastic thing about this business is that my sales rep Tal, she answered All my questions immediately and I am extremely Happy with everything!!!!!

I can not urge Virgin Van Lines sufficient for its outstanding support.  I just finished my move from California to Washington and everything went off perfectly.
The team who arrived to pack up my items were courteous, professional and affectionate.  They managed all of my items so exactly and wrapped them to perfection. 
The shipping was on time and the driver was equally as pleasant and professional as the first crew and that which was put exactly where I wanted it to be – no moving about furniture in my new place.
Just unpacked the last box and there weren’t any lost items or broken bits.  I could not be happier, or have asked for a much better experience!  Thanks to everybody at Virgin Van Lines

I needed to move from CA to NC. Before changing all of my families, I was quite busy to discover a individual or business who can earn a harm free moving. I saw plenty of people had complained that their products got damaged or stolen while moving. Among my co-worker transferred not so long ago with no anxiety and he urged me to get Virgin Van Lines.  This was exceptional experience with their support and acts.

This is my eight go the previous 12 years because of my occupation relocates me a great deal and I have to say by far that this was the best move I have experienced. The men were very professional and rest assured me during the  transfer, I obtained all of my things with no damages whatsoever and most important my cost didn’t change because I had been asked to provide a thorough list of exactly what I had and I was quite accurate and also the day of this transfer I was shocked that the price remained the same… I had been so pleased with this movement that I suggested for my firm to start an account with them. They are highly suggested.

The minute I spoke with Carri the earnings man of Virgin Van Lines on the telephone, I understood that they’re not any average movers. I had been perfect. They arrived in time, packed, moved and saved my all belongings with good professionalism and they have been really quickly. They took hardly any time to get a huge movement. I simply loved their strategy to the task and I enjoyed how movers socialized with my children. In summary admissions Van Lines is well worth to employ.

Our pick-up couldn’t have gone smoother, Stephan and his staff were just short of professional and exceptionally polite. We’ve not seen some work too or diligently as they did. They packed all the day ahead and then loaded everything the following day. Everything needed cushions put over them to make sure a safe transportation. We paid a couple hundred bucks less than the quote, obtained all of our possessions in precisely the shape which it had been picked up in and have been sent in couple of days, how can it get much better? Very much recommended because they have been recommended to us with a friend. Due Virgin Van Lines.

I predicted Virgin Van Lines last minute to move from CA to IL. I had been known to Virgin Van Lines with a buddy who was formerly an extremely satisfied client. They showed up 15 minutes EARLY and have been extremely careful with all of my furniture. Upon finishing the job faster than I anticipated they actually billed less than the initial fairly quoted cost. Highly suggested!

We proceeded out of Ventura Oxnard, CA to Miami, FL with Virgin Van Lines. Sam in the workplace was very pleasant and useful. On the movement day Dino that the Forman and his team came punctually. They assessed that all our things wrapped the ideal way and load all into the monitor. They were quite cautious and worked quickly. Very professional and pleasant team! Highly suggested!

After exploring numerous moving companies, I stumbled across Virgin Van Lines.  In the very first telephone call the belief was how it was supposed to be. Friendly, Helpful, considerate, and most significant, HONEST!! They have been on time to pick my stuff up as well as ancient to provide. No damages at all to some of my possessions, which mean that the world to me since I’ve a good deal of Estate items. Dont even think twice about a different moving business. That which I searched for, and also much more I obtained from Virgin Van Lines. Thank you, Carrie for your expert support and also for assisting me sleep better at nighttime. Happy Client all the way! Daniella Levy.

Danny the sales man quoted us a cost of 5000 to transfer us from Santa Clarita to Tenn,The day of the transfer the manager charged us 300.00 CASH to get additional packaging and charged us 200.00. Danny and I walked the whole home he gave us a binding arrangement he told us he’d deliver a 53 feet truck. He called two days prior to the scheduled pick up date to push up it we agreed he explained it was because he wished to be there and that day worked best for him personally ( he never revealed ). A 25ft UHaual truck and 3 men showed up loaded the truck in 4 hous 85 things did not make it to the truck since the truck was to small. They advised us they’d be calling us 48 & 24 hours outside to let us understand our house was about how we never recieved a telephone. On 4/6 we received a call letting us know the truck was in the city.   The motorist that dlivered out residence has been completley incompantant. He could not back the truck to the centre my husband needed to  back the truck to the storage center. Item after item came off the truck off ruined. The driver went to sleep while we needed to help unpack our Home to the storage center.   We have over 200 photographs of damages that they gave our house to a different firm that we had no comprehension of the, we didn’t approve that, and we never understood that that they would do this. Total Bait and Switch. Behond lousy support.

We transferred from Washington into Nevada along with the truck revealed a day and a half late with a Budget rental truck.  Communication between us and the driver/helper was quite poor since they didn’t talk great English. Five and a half  an hour after they had the truck loaded and gave me the information.  My quote had escalated out of what I believed it was about to be a Mary at the workplace.  Due to the fact that we were already a day late getting from Washington I needed to register the newspaper so we can get on the street.  It took me three days to speak to someone at the office about it. Delivery day came.  Two distinct drivers and another truck.  My stuff was reloaded onto the other truck from LA..  The status of my material was quite poor.  Boxes was crushed and items went lost.  I’d half a dozen glasses broken, and a couple of my great china plates divided.  My dwelling dining table is gouged (timber ), one of these ornaments is ripped, and my headboard is gouged, I’m missing one of my kitchen seats along with my stepstool.  I might go on and on but I believe you have the idea.  Obviously this has been a transfer out of hell and I won’t ever use Virgin Van Lines back again.  I wouldn’t ever recommend anyone to use these either.

BEWARE DON’T USE THIS COMPANY! Danny the sales man quoted us a cost of 5000 to transfer us from Santa Clarita to Tenn..   Danny and I walked into the whole home before moving day  that he gave us a binding arrangement he informed us he’d deliver a 53 feet truck. He called two days prior to the scheduled pickup date to push it up we agreed he explained that it was because he wished to be there that afternoon, ( he never revealed ). A 25ft UHaual truck along with 3 men showed up loaded with the truck in 4 hours, The day of the transfer the manager charged us an additional 300.00 money and charged us an extra 200.00 for packaging materials, 85 things did not make it to the truck since the truck was to small. We transferred the rest 85 things ourselves. They advised us they’d be phoning us 48 & 24 hours outside to allow us understand our house had been on the road ,  we never got a telephone. About 4/6 we received a call letting us all know that the truck was in the city.   The driver who delivered our house was utterly incompetent, he could not back the truck to the centre my husband needed to  back the truck to the storage center. Item after item came from the vehicle, shattered boxes upside down, even soaking wet,  and totally shattered.   The driver went to sleep once we needed to assist unpack our Home into the storage center.   We now have over 200 photographs of compensation. They gave our house into a different business,  we didn’t authorize we had no  understanding that they’d do this, we didn’t accept that. Total Bait and Switch. Beyond bad support. Another moving business included in this can be:Amor TransportationDBA Diamond Van Lines Dot 832779 mc 370187

I strongly advise people to not proceed towards this worse Virgin Vas Lines Moves. People frequently visit these movers only because of their title which seems fantastic to take care of their moving Services. The Virgin Vas Lines includes a worst team and worst communicating with their clients. And I’ve utilized these movers and experienced a very terrible event. I’ve requested their folks repeatedly about the secure moving but they transported all wrong manner. It is a worst encounter with Virgin Vas Lines movers.

Picked up home furniture and products on 7/17/13 for shipping on 8/10/13.  As of 8/27/13, no shipping.  Calls not returned with direction. When asked in which truck had been together with my possessions, it had been”at New Jersey” because 8/8/13 once I predicted about shipping.  Filed complaint with US Dept. of Transportation, CA Dept. of Transportation and Better Business Bureau.

Beware! Every fantastic review is a set up or bogus merely to convince & lure people into take their cash & not send their household products. We’re victims of the scandalous moving business. Our products have been in a storage at New Jersey becoming prepared to be auctioned off since the moving company had not paid them in 3 weeks. We needed to hire an attorney because it had already been two months which our goods had not been sent to us. Google the company name combined with New Jersey 12 news. Many families recently from all around the nation had to fly up to New Jersey to recover their household products.

I had been informed by the sales rep, John (who quit or was fired over the 2 months between my quotation and my transfer ) along with the motorist once I might expect delivery.   After the truck did not reveal on that date, then I called the office.   This was a Friday afternoon.   Sam replied and essentially assigned me the job of calling the dispatcher, Danny.   I called repeatedly and moved to voicemail each time.   She hadn’t any other thoughts on who to phone.   When I requested a manager I was told that they had been out on holiday.   I tried with the email to the Provider’s site and it drops backagain. That is it.   No shipping.   No telephone number to phone.   No legitimate email address.   Obviously, I am disappointed the delivery date has been altered with no knowledge/consent.   Furthermore, I’m (over ) disappointed that Virgin provides no telephone numbers or email addresses.   Once they get your material there Isn’t Any communication.

That is the WORST company ever.  I needed to fly ahead, due to only having major operation. I abandoned the movement in their palms.  The whole experience was dreadful, beginning to finish.  They whined about the charges and billed me $1000.00 longer!!  They left lots of my items behind, such as my expensive patio place, which has been collected up, from these , even Beds.  They were days late in getting it for me personally, and wouldn’t give me my items without paying them, in money. They said they’d abandon it in a storage device I would need to cover, and, pay them.    Next, if all of this wasn’t bad enough, on opening the boxes, then it turned into a horrific website in order to see.  Matters thrown from the boxes, clothing with outside bits, a great deal of broken boxes, even together with broken things, a few handmade and can’t be deciphered, like they simply tossed everything inside, then chucked it from the toilet.  The baggage claim in the airport doesn’t have a candle to such movers.  DO NOT, I REPEAT, DO NOT USE THIS COMPANY.  Moving is tough, psychological enough to cope with, without needing to manage this, also NOW, TAKING THEM TO COURT!  DO NOT USE THIS COMAPY. A lot more images if you want them.

Contacted from SAM, a woman sale girl. I had been provided a quote and was told all would be carried out professionally. WRONG! The moment the shifting funds truck showed up for pickup I wasn’t able to enter into the arrangement by the motorist since Sam said to perform. This business takes a pre requisite deposit prior to the pickup. When the driver shows up he does not even comply with the laws reguarding cost estimations prior to loading. My first oginginal bid was about $1,800 for and I ended up paying over $3,000. Additional charges for packaging and stuff not provided. I even told the motorist following the bid has been shifted to some outragest level, to overthrow the vehicle and he would not do it  and then asked for a hint because of his job… They even used all of my packaging supplies!  After unpacking I’ve lots of antigues items which are broken and unreplaceable. Now I must experience a claim for reimbursement mention to SAM’s surpervisor Carrie. This company and it’s employees and dispacher Danny WILL TAKE YOU FOR A LOOP along with your MONEY; they aren’t fair…. Proceed to a different firm… stay away from the firm. I’ll have my day in court!!! Also check out that title of the firm; one can be INC and you is US… however they operate together to carry your cash with a Poor Support.

I really picked this business based on great reviews from this site – now I am convinced the decent reviews are written by the business workers. 
Transferring with Virgin Vanlines was a total nightmare. On the phone they’re understanding and kind, but if you call with questions or issues they’re useless. They’d always assure me everything was just fine, promise to call me back and I wouldn’t ever hear from them. It got to the point where I refused to hang up and said I would endure for so long as it required them to get their act together. 
Furthermore, there have been TONS of hidden charges. Upon delivery of my things (that were 3 weeks late) there were ruined boxes and filthy furniture- which they said has been a consequence of needing to save the things since I was not accessible for delivery (an entire manufacture ). 
What’s more, it’s extrodinarily disrespectful and improper to contend with a girl about company matters. I called them several occasions about those”hidden charges” and they refused to speak to me about it- to the point at which I was extremely frustrated on the telephone and threatened to call the cops. They immediately promised me that I could call if I sensed necessary- that I really do. 
Fundamentally, DO NOT USE THIS COMPANY. They’re frauds and jokes. Should you have to move across nation – rent a Uhaul and take action yourself. Heavens knows I won’t ever let someone move my items again.

I’ve not encounter such blatant dishonesty, and complete disregard for other people’s home, timing, money, or company. I can not believe that this company is still in business. The favorable reviews for Virgin Van Lines, I guess, were composed by workers. And this is the reason why I feel this. Among my own delivery drivers has been quite apologetic because of its requirement in my house and stated that he’s always embarrassed by the state of the items he’s delivering. In addition, he said that the proprietor Danny, doesn’t conduct business honestly. I had been advised that Danny believes it’s funny when clients complain about missing or broken products. That is exactly what happened with my movement; I had been quoted a quote over the telephone for about $1100. After the motorist, Owen, filled the truck up that he came straight back to me stating that I’d more things than initially quoted. I did, however, not a lot. The quotation jumped into $3700. Over twice the initial quote, for an extra 8 moderate size boxes. I was horrified because I couldn’t afford this, and requested them to choose the few things they’d loaded off the vehicle, and I’d pay them to the afternoon, since I still had a self-move truck on hold, and 2 weeks earlier I needed to vacate my apartment. The motorist negotiated a couple of days with me, calling Danny every moment, ultimately bringing the movement price down to $2000. Before departing Owen flat out denied to compose in the new cost about the bill of lading. As soon as I phoned to settle the issue, Carrie, at the office, taught him to write at the new cost, he relucatantly composed the new cost, then snapped the pencil on the floor and yelled in my stating,”You only need everything”. In addition to everything I had been advised that there wasn’t enough space for my own dining table and seats, that have been contained in the initial quote, also dis-assembled so as to take up much less space. I had been advised that they underestimated the distance required and attracted too little of a vehicle. I also had been advised when registering for the bill of lading that I must sign the waiver of”Total Replacement Value” because nobody uses this, and it is not neccessary. Yeah, now I understand why he had been so interested in satisfying my choice to determine. I wasn’t provided a shipping date, and if I called to ask one I wasn’t even asked for my name or reference amount, Danny simply asked”what condition to what condition?” Afterward said”Wednesday or Thursday next week”. That did not happen. As soon as I sent an email requesting what had been the shipping date, then I never recieved a response. When my matters eventually came, 37 days afterwards, the damage to my house has been extensive. A table overlooking a leg, nuts and screws missing. A industrial sewing machine which had a self indulgent pan was saved on the side, signaled by metal legs which was bent into a 90 degree angle, even leaking quarts of petroleum from their self skillet. Boxes marked brittle were totally split on either side. A huge shelf unit on casters, 3 of which have been totally ripped off. Damaged ceramic, glass, and  glass frames which was wrapped in plenty of packaging paper. My boxes appeared like they’d played kick-ball together. My mattresses, which I wrapped in bed bags, soiled using all the bags ripped. And to top it off, missing things, such as a stereo, Roku box, and a massive wooden framed mirror, along with the stand to get my dress type. As soon as I contacted Danny concerning the lost things he requested to get a lot number and said he’d call in 2 days. This was just two weeks before, and I haven’t recieved any communicating. This is actually the worst, most unethical business I’ve ever handled. I felt as though I had been dealing with all the Mexican Authorities. No ethics, no doubt, no morals. I can’t stress enough how sorry you’ll be and just how much I don’t think ANY of those favorable reviews. They’re in such stark comparison t

Friends,    Please don’t use this provider. I’ve lot of problems with this provider. Revenue individual is Sam and do not belive this girl and Dispatch director is Danny and he’s unworthy man I ever observed. Following are the difficulties. 1. They did not come on the time to pickup these products. They came two days late what they guaranteed. 2. The motorist was rude and he do not Understand How to honor the people.   3. Moving firm promised me to send over 10 days and they required approximately 30 days. 4. When they send after several days they did not delier my sofa, RUG, additional box and significantly my notebook (my pc ) & cam got stolen. 5. After I called to my lost things. Nobody cared. 6. I am attempting to achieve Sam(sales man ). She’s wait to answer my phone. 7. Fianlly I suggest all, this is actually the worst experience in my entire life. 8. I retained the note my office and published in most media websites saying that to not use this Provider.    

Component two: Danny asked me to eliminate my inspection so that they will return my things and eliminated inspection.
Since two weeks I am phoning him he’s acting stating he discovered my things and that he never sent. 

Finnaly do not belive this business your own life is going to be smooth.

Very very tough organization to achieve one the first movement is complete. Men who arrived to do the things were good guys, punctually, however since then it’s been a struggle to talk to anybody about our things. Our salesperson has inexplicably vanished from the ground, she no longer answers her email, we can’t reach her by telephone, and the men and women who do talk with sound as though they are speaking from a time can held collectively my series. If anybody from that company is reading this, my wife has been through a great moving out there to relocate, and she’d just like a professional man to talk for her and care for her things. This really is a corporate transfer, and we’re seriously going to inform her companion to cross these men off the record if a person doesn’t take some opportunity to speak to us correctly. I expect somebody who cares to speak to me. Thanks.

A number of my bundles to be sent were hunted through and things were stolen. Additionally an whole bundle is lost and wasn’t delivered. I reserved Virgin Van Lines online to transfer my household things from Washington state to Alabama. Two of the movers picked up my things. The true truck that they had to pick up my things was a Budget truck rather than a”Virgin Van Lines” marked truck. When I inquired why, the motorist said since the 18-wheeler wouldn’t fit in the flat complex. Mary (1-800-790-5405 EXT. 106), relocation representative of Virgin Van Lines supplied my quote. I’ve paid a total of 1213, and an initial $25 money tip supplied to the pickup driver at the moment. On Wednesday 5/22/2013 a different motorist, calling himself”Jacob” delivered my things to Alabama He had been driving a red 18-wheeler with white trailer. There were no markers saying Virgin Van Lines.   The dispatch individual goes by”Danny” (supplies cellphone # 1-408-500-6602), but shows up as 1-818-982-2579 on caller ID. However Mary describes the dispatch individual as being”Dave” and supplies exactly the exact same telephone # 1-408-500-6602. This may be confirmed per email correspondence. In addition, I have voicemail messages from him referring to himself as”Danny.” I feel it is probably”Dave” and”Danny” would be the exact same individual. These individuals have overseas, potentially Mexican accents. As soon as I began to find my things were hunted through and a few lost, I requested the delivery driver Jacob concerning it, and he originally denied it w as you can. He then explained it w as not him, and that it likely occurred in the warehouse. Before I understood items were lost, I discovered most of those boxes were opened and badly retaped. Before I said anything, he was describing the state of my boxes becoming because of”poor packaging” w hich was a red flag since I had not said anything. In addition, I have more than eight years experience w ith packaging, shipping, and warehouse merchandising myself. My things w ere well packaged, and well recorded. Even a few of the things security taped and put inside boxes had seemingly been hunted through. At one stage the driver even brought someone else’s box of belongings (clothing ) indoors, but I advised him that those things didn’t belong to me personally. He fled the box the the trailer. He advised me to phone the firm until he left. I called Mary, who moved me into the shipment person. I feel that has been”Dave” or”Danny.” I informed him my boxes were opened and rummaged through and things were missing. A lock I had on a single bag was completely lost, suggesting they somehow removed the lock to hunt through it also. I stated I was planning to call the authorities and they insisted that I never do this, and it can be a red flag for me. They didn’t need any authorities involved in any way. Too bad I’d already paid and signed up the delivery documents. Like I w as phoning the local Police Dept., Jacob was departing. I’ve documentation of all this, such as photographs of my things, before and afterwards, in addition to photographs of these movers, and it’s been forw arded to the authorities. I haven’t got a telephone call after my first conversation w ith that the dispatcher and delivery driver and representative on 5/22/2013. I’ve called and left messages to no avail. The Police is investigating.

DO NOT USE THIS COMPANY!!!!!  Service has been HORRIBLE and it took weeks to obtain delivery from just 1 State away.  Afterward only part of those chosen up things were delivered.  I had to personally track down and then pick up the lost items myself.  After I discovered that the missing bits nobody from Virgin returned to build the furniture.  Nobody from the company has returned my calls.  Be conscious that my experience is that after they get payment you won’t ever hear from them again.   Moreover, be mindful that if there have been difficulties or issues that it’s been my experience that nobody can allow you to work through the issue or even return your phone.  I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY!!!!

Arranged for pickup in CA on 8/19. Driver came at a Budget rental truck. Loaded the things and then told me that the price was likely to be more than a million dollars more than I’d been quoted since I had more things, demanded additional services from them along with a long haul.
Requested delivery date in CO has been 8/26. That afternoon came and went, along with another day for a month. While I call the company, they tell me”next week”. They inform me that they will call me back with the motorist’s telephone number rather than do. However they will not tell me where my stuff is. 
Now, I don’t have any reassurance I haven’t dropped everything I have. What… what I use day to day or just need once in a while, the items which were fresh, the things which were old. The matters that had enormous sentimental value to me personally. Can I ever find these items again?

Most everything has any kind harm. How can you dent a charcoal grill or charcoal starter? My girlfriend moved out of WA to OK. We’re still waiting delivery of a massive computer armoire and a 19″ TV which has been packaged in the first container. I think it’s been stolen. At our Very Best count her transfer was from house to Seattle, to no Cal, to OKC, to storage leading us.                               Includes

Virgin sets up your touch however, hires outside to transfer your things.   We created several calls to program our time sensitive pickup. Our builder’s truck has been fraught with unpacked possessions.   Our boxes weren’t likely to match. He had been also rude and inflated the costs in the contract. We called Virgin double. . .no answer. We finally asked him to depart.   What a nightmare!   We’ve contacted CPUC

I’d NEVER EVER go for this business. I had been cost comparing with other businesses and once I advised the woman I was talking with she made REALLY REALLY UPSET and then HUNG up the PHONE onto me personally. I MEAN OMG what a Firm. About the email I had been shipped it said I talked with Sam but that I had been speaking with a girl. Again I would never use this business

If I could give this business fewer celebrities I would.My mom moved from NJ to Key West, FL. She picked these movers by necessity because the shifting date obtained changed. Nearly all items were damaged or destroyed during transport. Boxes clearly marked brittle, or using a value like”Fragile: $5,000″ on them were squished and it had been apparent items were put on top of those. A box marked brittle was gotten moist by some mysterious material.  A classic desk was completely smashed. A coffee table with a marble slab high, the masonry slab (that was SOLID, clearly it had been MARBLE) was broken up in HALF, clearly demonstrating it was dropped. The business stated they’d look after it and to not worry, Danny particularly, that they might believe the total amount of destruction. I visited her two months following the movement and our dining room table top was only delivered throughout my trip. Also a glass coffee table acquired delivered at the time and was completely crushed with shards of glass sticking out of this blanket it had been wrapped in. There were supposed to be three additional boxes, which hadn’t came in the first move and they weren’t delivered. It’s not September (she transferred in June) and my mom was told that the boxes are in Florida, not they are in NJ, not they are in FL. . .again and again. They promised to correct the broken items and substitute what they couldn’t NONE of that was done. Seeing this devastation following my trip that I filed a claim with the Better Business Bureau They’ve been not able to get in touch with anybody at Virgin Van Lines. Next I tried phoning Danny myself. I was clearly agitated and revealed that this in my tone, but it’s my view that those products were just as much mine as my moms and if I cried at him or talked calmly to him (I didn’t shout, just spoke very plump ) he ought to have treated me as one treats a client who’s angry in their services. He didn’t do this. He explained to me,”Why are you talking to me that way? Call me back when you’ve calmed down.” Then hung up. As soon as I tried calling the principal office it was apparent that they place me on hold since they realized my amount. As soon as I hung up and called back they had been”closed.” The voicemail stated closed at 5:00, well I had been calling at roughly 6 or 5 EAST COAST time, therefore that they wouldn’t have been shut. I’d under NO CIRCUMSTANCES utilize this business to proceed. You’d be better off transferring items all on your own. This firm is a complete scam. My mum has lost all confidence in receiving her items to her now and proceeds to sit at a house with BROKEN furniture. It’s absolutely ridiculous!

I hired Virgin Van Lines to transfer me in CA to PA, so I could begin a Ph.D. program that autumn. They gave me a record of July 26-28 and informed me they’d be around the 26th. They did not appear before the 28th and needed no moving equipment (although they were supposed to). I needed to use my very own old tape and blankets to fasten my things. Afterward, they explained that my first available delivery date was the date that I needed my things sent by. I picked the 19th of August since I would not be in PA before the 18th. I afterwards found out that they have 21 business days from the initial date that I set before they’re billed late fees. It’s IN THE FINE PRINT OF THE CONTRACT so Make Certain YOU READ IT CAREFULLY and Be Sure YOU GET All the INFORMATION You’re SUPPOSED TO GET (INSURANCE INFO., CLAIMS INFO., ETC.–LOOK ON THE FMCSA WEBSITE IF YOU Aren’t SURE). Anyhow, I received not one of the was subsequently asked when I needed insurance in my things. I stated that I need complete coverage ($9,000), and they wrote that on my contract which goes in my document. But upon further research, that data isn’t about the copy of their contract that they gave me, and they won’t send me that the orginal one I signed up. Additionally, the customer support SUCKS. They don’t call back, plus they don’t assist if you get ahold of those. Danny has hung up on my dad twice, informed everybody who has known him to get me personally finish lies, also was completely unprofessional and impolite. He explained that my stuff has been on its way as it was really still in LA and then did not wish to ship it back to my own hometown, however hasn’t delivered it to me in PA yet either. Nobody is answering their telephones anymore, and my belongings will be formally beyond the 21 days. I don’t really believe I’ll be getting it in all at this stage. I’ve registered complaints with FMCSA and the Better Business Bureau and will record with the organization’s insurance and the authorities following. This provider is totally horrible, and I don’t wish this to anybody, so please think about going through a different moving business. It’s been two weeks, and I don’t have any indication of actually seeing my things again.

DO NOT USE THESE CROOKS!     Their site portrays they’re an established and respectable inspector, nevertheless, there’s a whole lot of deception and dishonesty, and they need to be made out of business and prosecuted.  They’re professional and responsive just till they receive a signed agreement and deposit.  Following that, they don’t return calls, give you the run around, lie and don’t get you your house before you always hassle them. The scheduled pickup was overdue (wasted whole day waiting for them).  After loading the vehicle, they let you know your things take more distance than contracted for, and attempt to charge you more.  The transfer isn’t achieved by Virgin Van Lines, however Brokered along with the movers arrive at a leased truck (regardless of the site saying they have a fleet of trucks along with numerous places, they just have one truck and run out of Northern California along with also a Van Nuys PO box.  I wasn’t able to substantiate any real physical place of the company in either Northern or Southern California). They brief you on business necessary paperwork (they allow you to sign, but handily don’t supply you a copy of all pages, particularly those with Requirements and Conditions, Claim Information, etc.. ) You Simply determine They’re missing once they depart ).   Since they Broker the transfer, they Won’t Schedule Delivery Until They Can Satisfy A Truck Moving Your Management.  In my situation, they didn’t even deliver the products.  I needed to pick them up in a local storage facility (and after much hassle).  Two pieces of furniture had broken legs and yet another so ruined, it isn’t worth fixing.  1 box was also missing, which had some family memoirs.    Furthermore, their assert company is a joke, just has voicemail, and Decent luck getting any money from them.     The proprietor, Danny Shova,l is a crook and won’t return phone calls.  He’s a 1 person operation and will attempt to portray different people (you can tell by his tone of voice along with caller ID).  The business isn’t certified by the associations as revealed on their site (AMSA certified, etc).  The listing of dishonesty and fraud continues on and on.        Tell anyone you know that intends to proceed, NOT to utilize this Organization.

This is the worst experience I’ve ever needed yes WORSE! Along with this inadequate communication beginning the day they chose up. Filed a police record at day 35 for failure to speak (not responding) If the guys who fell off my things eventually came they told me that they didnt even work for the identical firm I’d hired. 75 percent of our possessions which did appear where bankrupt and ruined, 70 percent of those boxs where started and rummaged through (unless each box broke and that they needed to reta[e them) perhaps not probably! Several things are unaccounted for using NO excuse what so ever! They’ve neglected to follow up on any calls because then also. I’ve filed civil and criminal charges against this firm! Do NOT expect them with your possessions. Please Don’t Hesitate to contact me if you are thinking about filing a class action lawsuit…

In the event you decide on Virgin Van Lines after reading the negative reviews you’re dumber than a bag filled with urine and fecal matter. These are extremely bad folks in my personal view, the sort of poor people who you don’t ever need to leave your whole address or name on a review website. It would not surprise me in my 3000 dollar piece of furniture which”fell off the truck” ended up being a present to Danny’s wife. Do not trust the magic girls on the telephone,”I want to help you to save cash, lets see what we can do to decrease your cost of proceeding,” etc.. The complete price subsequent to breaking up,”LOST” home, and last-minute added charges, 30 percent additional, created this movement a whole lot pricier than the greatest legitimate moving business.

Like most people I needed to remove my first unfavorable review to be able to get my home. Yes, he can read these testimonials; to not enhance his organization except to take out the honesty.  I’m being generic since I really do worry about my home accidentally burning down or my breaks no more functioning. I shall pump my fractures after composing this. Additionally, the favorable testimonials are generally perfectly”FAKE.” Read them carefullyand you may see exactly what I mean.
All these are BAD BAD folks, and you’re galacticly STUPID should you phone them, or even consider calling them after studying this and also the TRUE reviews. They’re grounds to get a reason!

Got a Complete quotation for a 3 bedroom flat, gave a comprehensive and accurate list of all items in flats.   Packed my own small things in lasting rubbermaid plastic bags.   Got a quotation to get just around $1400 for a transfer in Portland Oregon to Southern California.   Over the very day the movers came they were overdue, the foreman (Orrin or anything like this ) then told me that the cost could be nearly $3500 since it took up more space than anticipated (Although there were NO extra things beyond what the quotation needed ).   Please be aware that this is over twice the initial quote.During the movement the walls of this flat were ruined as was the ground.   The foreman refused to garnish one of my beds telling me I would need to do it since it seemed too difficult and that they’d need to return the following day to pick it up.   This delayed my transfer out through a day (that I had been billed for) Then they packaged the bed the next day in their Budget Rent-a-truck. The Foreman requested for payment in money and denied a test or charge card or anything which could be tracked.   
The foreman then stated that the truck was complete and to anticipate delivery in 3-4 days.   15 days after I call the workplace and their dispatcher states”Tomorrow or the next day for shipping”
18 days after I call the workplace and their dispatcher states”This Friday for Delivery”21 days after I call the workplace and also the Dispatcher states”fine, next thursday or friday for shipping, your stuff will be only coming in California”whom was for nearly a month?   Last I checked there are no conditions between CA and Oregon.When the material eventually arrives the bed They left me disassemble is completely destroyed (side railings literally snapped in half)” Our rubbermaid bags are broken and have holes in them or have had their own tape cut off and re-taped suggesting they have been rummaged through along with 2 elements of one of the additional beds are falling off the stock list to which I am told”Create a promise”.   Additionally 3 or our 5 lamps had been broken, my le cruset cookware was broken up as were a Fantastic number of the dishes (bear in mind that they packaged this box).   Nightstand leg had been snapped off and his mattresses (that we’d ripped and wrapped professionally) were completely filthy.The two guys who sent the merchandise said that this was standard of Orrin and his team and encouraged me to file a claim against the corporation.

The listing for all of the terrible things about this business are too long to post.  Please read ALL the reviews which are as mine, as you can bet the others comprise from the business and workers! There’s even a Facebook webpage, Virgin Van Line Victimes. THE TRUTH ABOUT THIS COMPANY! THIS IS THE WORST COMAPANY EVER. Needing to moving from CA to OR, on handicap, a fixed income, after undergoing major surgery, to recuperate, I couldn’t drive, and needed to hire movers. I hired this firm to move all of my belonging that were all put in a storage device, before. They left things behind, mattress, terrace place, too many to list, but have image of it all, not knowing until it was too late, and all that they attracted, was unloaded from the truck. They were overdue. They held my items hostage and billed me $1000. EXTRA, WHICH I HAD TO PAY IN CASH OR I Wouldn’t GET MY THINGS. They’d add a storage device, where I would need to cover it every day, until I PAID THE EXTRA $1000.00 My items were only thrown in boxes, ramdomly. Outdoor items together with my great clothes which were simply thrown in. They BROKE Plenty of things. Some being antques and handmade things, that can’t be replaced. Boxes were ruined. Smashed, curshed, etc. like they were thrown round from truck to truck, not only on a single truck however several. The LIE. They bill, quote you one price, then again, when it is finally time for shipping, the CHARGE YOU MORE AND won’t RELEASE YOUR BELONGING UNLESS YOU PAY THEM IN CASH. When the deal is finished, you can’t speak to anybody, they provide you the run around, and continue to lie to you about EVERYTHING, even become RUDE and HANG UP ON YOU. Save THE TIME, STRESS, UPSET, ETC., DO NOT HIRE THIS COMANY UNLESS YOU WANT to Manage CROOKS! THEN HAVE TO Handle ALL OF THIS. THERE HAS EVEN BEEN, AND ARE IN THE WORKS AGAIN, CLASS ACTION SUITES AGAINST THEM. RUN FOR YOUR LIFE!! DO NOT EVEN CALL THEM. READ All of the BAD REVIEWS, THEY ARE TELLING THE TRUTH!

I’d rather proceed myself with a wheelbarrow with a flat tire to use this provider again.  Everybody I talked to was quite pleasant once I was reserving the movement, but when there was an issue (and there have been many), the exact individuals were now unresponsive, uncaring, as well as unhelpful.   After studying a few of the testimonials there is apparently a frequent subject of problems and issues and unresponsive personnel.  I’m now suspicious of some”great” reviews.  This is a really unethical business and I wouldn’t suggest them to anybody.  In reality, I’d encourage that this business be prevented if you would like capable and useful movers.

About 3/11/13 I contacted Virgin-van traces and talked to Salesperson” Sam” where we agreed to some pickup and shipping date to all our transfer. After all has been fixed and paid in total, they told us that the pickup could be late and then the deliver is going to be a week again. Perhaps not that which we consented. They then counseled that you signed up the contract stating distinct. A verbal contract is equally like paper. And of course them. SO today our loved ones might need to pay and keep in a home for 4-5 days at our cost. They then refer one to there sister automobile moving business (Global Transport ) and they function exactly the exact same lure and Change strategy. They tell you that they can pickup your vehicle and shipping it punctually. Well, to begin on the afternoon of pickup they advised me that their driver was stuck in San Francisco and couldn’t make it on time. Next day I called and informed that their driver was stuck at Stockton,Ca. Like they’ve just 1 driver. No one known to keep you current either. Any upcoming customer beware of both of these companies that work together catching your company by which you think your merchandise are there by their outstanding support. Like many small company they’ll attempt to acquire your company by telling you exactly what you would like to listen to. Unprofessional companies like these prey to potential customers.

I’ve been working with this particular business sense 2012, we transferred and left our items into our storage. Finally able to have things transferred up the pick date has been set. The motorist known as when he came and advised me that the price could be $2300 longer then my binding quote. He told him NO and to depart. Spoke to relo rep attempted to get matters straight. Driver called me back cussed in my quite verbally abusive. Then proceded to tell me that he can do it for $800 more. I again told him no his superb afterward called me as I told me how rude his motorist was provided to transfer us for just $800 more. Agin I mentioned no return my essential. He said he can send a second driver the following moment. My response NO. 1 week after I called to cover off fee and has been told my items were all gone. STOLEN by Virgin Vanlines. I named the superb who afterward was rude and impolite to me and told me I needed to return into California if I needed our items. I again told him NO. I believe that they dont know that phrase. Anyhow a lengthy narrative Brief I ended up deciding a cost merely to receive my things. Might I say in the lease $7000 of things is either missing or broken. Vinyl bags split in half. Has anybody ever attempted to  decode a plastic bag? My spouse is a Vet 20 years army we transferred alot so we understand how to package for transferring. Never once had so much material missing or broke. I’ve filed a claim with the BBB too Movingclaims.net and may I say if I am not satisfied I’ll be going into court. Worst actually dont utilize please

We had been advised from the Department of Transportation that what we believed is extortion. Scheduled delivery 8/15, picked up in storage device 8/17 OR, came 9/26 at CO, boxes seals and damaged broke. Things which didn’t belong to people were packaged inside boxes which the seal has been broken or lid busted on box. (We have not gotten through all of it yet. We had been awaiting entrance for a month to reserve a trip to PA to see mother with dementia.) From the time things came, we determined we’d need to unpack all once we returned in PA.. Missing things; Yamaha Surround System, New Tire, heavy duty auto port, the rear to the queen size hardwood seat frame. We had been advised by the motorist John that it could be arrive in 7-14 days. We discovered months later, our items have been put in storage in Van Nuys, CA with no being advised because of that had no truck readily available in Oregon travel to CO.. Communication and/ yield telephone calls were infrequent. We never got an upgrade without needing to beg for you, and if we didn’t get in touch with them that they treated us like were in the incorrect. We’re pursuing down them to find advice. The BBB could not receive a reponse either. We were essentially treated with extreme rudeness. The stock type list objects needed little to no explanation or mispelled words such as Sukey (luggage ) (see attachement), all hand written. They billed more and we never got a contract to register. After we called about the missing things from their very own inventory checklist we had been told”which was hopeless”. My last conversation with Carrie. . .She explained that I must have experienced the driver placed back our items from your storage component in Oregon and hired a different corporation. And then the very best of all that she shared with me was that clients which didn’t whine or file complaints using the BBB was taken under account.  The complete story may be read in the Better Business Bureau page. Sam the sales rep was so amazing till all went wrong. Then she diappeared and we never heard from her again. This is the greatest nightmare which we might ever envision. Oh yes and also the proprietor this Whole period has been traveling, while we”camped” at our home for a couple of!

I totally DO NOT advocate working with this business under almost any circumstance. Continue reading this review and spare yourself the cash, the frustrations and the missing things. The other reviews are 100% right and we sincerely want to help save you the experience which we have already been through.

For starters, my spouse and I were going to Houston from Sacramento and our transfer date was June 30. I received a call the day prior to the move to find out if I could transfer up the date to July 1 since they absolutely would not have the ability to make it around the 30th. Reluctantly, I abode. Then they showed up two hours late on July 1.

Throughout the transfer, the movers piled boxes too tall out of the truck and they finally dropped. A box spring, standing upright from the road also dropped over and was ruined. Now , I found some loose bits in the truck which turned out to become a part of a bed frame and a futon. If I did not get from the truck and then pick up them myself, they likely would not have made the trip to my location in Texas. A cupboard was also completely damaged upon the load-in into the truck.

After all was loaded in, the purchase price of our quote over doubled with a not quite scientific guesstimate of cubic footage from the direct inspector. All of our items were packaged into the truck and we all presumed were on the way to Texas.

Mary, the girl who procured my small business, told me that our possessions are in Texas in 4-14 days. That sounded reasonable to me. After asking when our possessions were planning to arrive, I had been told about July 18 after which about July 23. Following 14 days had passed without a delivery or upgrade, both days came and went. On July 24, I got in contact with the dispatcher/manager Danny and he explained that my possessions hadn’t even left California. For 23 days, our items sat in a warehouse and nobody told me.

Following July 24, I achieved daily to Danny to determine if my items would arrive at Texas or at least be traveling en route. Danny seldom answered the telephone and seldom returned telephone calls when he stated he would.

On August 5, Danny explained our things are in Houston on August 8. They finally showed up on August 10, but our king size TempurPedic mattress was lost. Alan, that unloaded the vehicle in Houston, signed a document stating the mattress was lost but afterwards told Danny that he’d delivered the mattress.

By August 10 before September 5, I moved forth and back with Danny, Shawn (the man who loaded the truck from Sacramento) and Alan (the man who unloaded the truck from Houston) to determine where the greatest thing we possessed had vanished. No one had a response and the three started to pass blame for one another. They finally stopped answering my phone calls.

On to the claims procedure. We filed a claim for the stolen mattress via MovingClaims.net that we had been told could be a 30-120 day procedure. We filled out all of the essential paperwork for lost things (mattress, and plastic bin of roughly $500 worth of books) and believed we had a fairly good prospect of being reimbursed. Ultimately, on December 12, we have an email stating that we’d been given $148.00 to our missing/stolen items. According to receipts, we estimated that the price of these items to be $3300.

In conclusion, Virgin Van Lines came over 24 hours late to pick up our belongings, struck our items while loading them, charged us an extra $1150 more compared to $1950 quote, delivered our possessions in the absurd period of 41 days, also stole our priciest ownership (a brand-new mattress). Through the procedure they exhibited a complete and absolute lack of concern to the service that they stated they’d supply us by rarely even answering the telephone. Actually, we should’ve stopped the procedure on July 1st if they broke our possessions as they loaded them. For that we might need to take the lessons learned. However, our expectation is that this review will protect against everybody else from the nation from registering to utilize Virgin Van Lines later on.

Virtually everyone I’ve talked to in Virgin Van Lines was friendly and did my very best to answer my own questions and address my issues. But from here it is all downhill.  – My things took nearly two weeks before it came. (they said it’d be 5-10 business days)- When my things arrived I had been missing 5 unique boxes.  – All of my things arrived in horrible condition. The boxes showed evident signs of neglect and abuse.  – During the whole procedure my telephone calls with Virgin Van Lines ranged from favorable, raging lunatic, to complete disgust.  – The people I worked with were Julie Robinson, Michelle, Carri (manager ), Danny (dispatch man ).  – Danny does not know anything. He’s lied to me so many times that I stopped counting after my 5th phone call. He says it will arrive by X and if it does not happen he provides another date, over and over. I inquire where my things are and he states New Jersey, the next time that it’s in Pennsylvania, and thus the narrative goes.  The truth isthat Virgin Van Lines is just one of countless moving companies out there which outsource their work to subcontractors having an extremely large turnover rate. These subcontractors do not care about your things and customer service does not exist. I’m not sure there’s great moving companies on the market but don’t let VIRGIN to touch with your possesions.Don’t make the exact same mistake I did by deciding on this provider. One of my greatest insecurities.