Home Vanity Van Lines
260 N. 5TH AVE, Lebanon PA, 17046

Vanity Van Lines

(3)
States of operation: Pennsylvania, Texas
260 N. 5TH AVE, Lebanon PA, 17046
3.7
3 reviews
Review summary
5
67%
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  • Judy Heinen
    Aug 29, 2020
    Long-distance move from Allentown, PA
    Thanks

    The group where careful and respectful. Typical cost. 8 hours out of a two bed apt. To some Home. Wrapped everything and place back together what they took aside.

  • Pauline Myers
    Aug 25, 2020
    Long-distance move from Lebanon, PA
    Would definitely recommend

    The team of Vanity van outlines left my move worry free, could not be more happier. They were all so considerate and hard working. Would certainly recommend them! They went over and beyond.

  • Donnie Beeson
    Aug 25, 2020
    Long-distance move from Kyle, TX
    Move from Kyle, TX to Baton Rouge, LA

    The basis of inspection is based about the following:

    William H, (sales rep in Vanity) and Mark went via the quote multiple occasions and consented to an extra 133 cuft to function as a pillow for the sudden demand for space on the moving van. On July 10th Jonah (dispatcher in Vanity) and Mark combed throughout the quote again before finalizing the pickup date. Following the test, it had been agreed that our load rose by 155 cuff. After deducting the 133. And compensated $69.35 to get an extra 22.3 cuft was inserted and also to Vanity Van Lines through credit card through the telephone. We had been left with the belief that we’d paid enough $$ to book a total of 2,056 cuft. This upgrade is obviously shown from the revised binding quote by Vanity Van LIne, outdated 7/10/2020.

    Throughout the finalizing of this paperwork with Revolution Moving Systems, we had been made to cover an extra 544 cuft prior to our load would leave 4969 Hartson, Kyle, TX 78640. This extra amount raises our load into a total of 2,600 cuft.

    We asked why, Sergio, the Revolution Moving Systems Supervisor, responded that by asserting that our load is significantly bigger than anticipated by Vanity Van Lines. We asked verifiable information to support his claim until we cover and he answered,”you simply have more things”. We questioned further asked verifiable information to support extra charges, he responded”If you don’t pay $146.00, then I’ll leave your shit on the curb.” This set of events make us feel insecure and vulnerable about decision in choosing Vaniity Van Lines extremely important life-changing occasion.

    We’ve got no way to confirm that the fee was justified as we never watched the van. There were just two other heaps on the van as it arrived at our destination. One at the front of the van and the other from the back. By all signs, our burden as put in the middle part of the van.

    After it was declared that our whole load dissipates and staged at our garage in 9124 Old Hammond Hwy, #14 Baton Rouge, LA 70809. But from the curb, we seen our big garbage can filled with gardening things still on the van. We asked to inspect the van to make sure our whole load was unloaded and Bobby, Driver, and Manager of Revolution Transferring Systems, rudely refused our petition.

    Ths manager’s unprofessional demeanor and rudeness towards us at our new house left us with an uncomfortable feeling of mistrust and lack of transparency since there are 19 boxes in big that stay stolen or lost.

    Usage of extortion approaches in an effort to induce us to cover additional services. At source, if we didn’t cover 50 percent they were planning to shed our furniture at the parking lot and then drive off. In the destination, even if we didn’t cover a shuttle they’d put our belongings in storage and then bill us for managing to storage, storage charges, and then we’d need to pay another person to get it from storage and send.

    Treatment by Revolution workers. The use of derogatory remarks, condescending attitude, cursing both people outside on more than 1 event, and malicious treatment of our own possessions; making a hostile environment in our property. Some things which were damaged seem to be deliberate. Key bent within secure, plug ruined on the fridge, furniture flipped upside down with previous knowledge and proof items were filled. File cabinet (loaded) turned onto its side. The toolbox turned upside down. If asked why so many boxes had been arriving off damaged or crushed we had been advised that was”ordinary wear and tear”. Proof of the harm is given with pictures.

    This is our truth. We’ve Got a Good Deal of comprehensive accounts enclosing Order # K2989298 and photos

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    This is what happens to your china cabinet when you select Vanity Van Lines (www.vanityvanlines.com)

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