Home USA Moving Group
2214 25th Avenue #A, Gulfport MS, 39051
1.4
42 reviews
Review summary
5
7%
4
2%
3
0%
2
0%
1
90%
Write a review
All reviews
  • Chris B.
    Jul 29, 2014
    Long-distance move from Ohio
    Long distance Move

    Salesman was quite persistent in calling me and returning my phone calls before he got my residue, he then vanished. The”customer support” people who’ve followed up with me because are unconcerned with my troubles. The movers (that had been fine ) revealed up 6 hours late, worked until 3 in the afternoon and left with approx. 5 hours of work left to do (based on them.) It’s now 3 days after. We’re closing on our home tomorrow and it’s still filled with 1/4 of our possessions and we’re in temporary home 4 hours off. This can really wreck the selling of our property. I don’t trust this corporation.

  • Carrera
    Aug 14, 2014
    Long-distance move from Tennessee
    USA Moving Group SUCKS

    I left my reservation 3 months beforehand. Like the previous review they all do is call telephone call until you cover your initial deposit you then never hear from them again. I gave them a three day time period to receive my things. On the previous day to receive my things they said they could not make it, that they promise to come the following day at the morning. Later that afternoon they shifted it to the day. After that day they phone back and say that their telephone is not holding a charge and can they send you to my flat. The next day comes and they never showed up. I needed to transfer all my things myself. I still have not got a refund for my deposit.

  • Shannon
    Aug 14, 2014
    Long-distance move from Michigan
    Please Please Choose Another Company.

    It has absolutely been the worst business and worst encounter for moving. There’s a couple of ppl in client support and they behave casual about your small business. Received all my things except one. For the last 3 weeks they have been sayings it is on it’s way. Inform you dropped it and cover me. The earnings ppl are liars. How can the cost increase by $1200 at pickup leaving you no option if you don’t would like to eliminate the dep. Beware they employ ppl away Craigslist to assist the motorist proceed. How is that correct? Nobody ever responds to emails or calls. Please report into the bbb. Additionally I have somebody else’s items. What company does not care to regain it.

  • Jessica
    Aug 31, 2014
    Long-distance move from Georgia
    Terrible experience! USAMoving is unprofessional!

    Extrmely inadequate encounter.  Earnings folks were unhelpful and gave me bogus information multiple occasions.  The movers on each end proved extrmely unprofessional as well as also the delivery guys made me a complete in my apartment complex that the size of a basketball.  The sales folks are uninvolved following the contract has been signed, leaving you in the entire mercy of their Agency sceduler and moving groups.  I dd not expect that the price estimates at anu stage and every class I asked questions to gave me different responses.  In general, worst encounter and I won’t be returning my company.  Do your self a favor and go a different path!

  • Mark
    Sep 2, 2014
    Long-distance move from California
    Worst Movers Ever

    DO NOT USE THIS COMPANY.   I am going to port for Quite a While but in brief outline: I had been lied to, I had been mislead, I had been unfairly overcharged, my delivery was always postponed, and Nobody in the firm appeared to care or wish to help.Dennis the sales man will say all of the Ideal items, and Provide you an estimate That’s competitively low.   Everything went wrong out there.   Regardless of what they say, USA Moving is a broker, meaning that they contract your move out to a different Provider.   The reason that is awful, is because your relocation occurs, It Is Very Hard to get aid since You’re dealing with just two firms.   USA moving is no more actually involved with your relocation, and you’ve already paid them all the cash, therefore they Don’t Have Any motive to assist you.The business they contracted gave me an 4-6 pm pickup window also revealed at 10 pm.   The man looked in my things and instantly upped my quote 500 pounds ($400) but promised me what would be considered and when it had been less than that it could be corrected.   DON’T AGREE TO THEM UPPING YOUR ORIGINAL ESTIMATE!   If your relocation ends up weighing more, they could adjust it afterward.   We’re also promised certified weight tickets.   We tried for months to find these, and also the best we had was dull, undated, also with no place tickets e-mailed asserted my stuff had been 4000 pounds. (Initial quote 2100 and predicated on a generous  calculation no way that my material has been greater than 2500).   Basically I think my substance was not weighed.   You’re Eligible for some”re-weigh” however they endanger you that you Will Need to pay if It’s within the initial quote, and from the time my things finally came I had no desire to postpone it anymore with visiting a weigh station.   Shipping: my delivery date was postponed at least 5 days, and each time I needed to call to Locate out this.   You sign a paper which says it might take around a month to be sent, and that I know that it essentially Depends upon if my little shipment could be inserted on a big truck.   What was irritating was all the bogus promises, without a trace through.   The operations and client service folks would promise me something could happen as well as”guarantee” it could be sent by a specific moment. The Issue is because the transfer has been managed by a different firm, USA Transferring actually has no idea as it will Appear.   Contacting the contracted business was just frustrating, since they might never find list of me because I reserved through USA.I believe most moving companies are hard to Manage, but I recommend using one that manages your relocation straight.   Easier to cope with and more liable.    Personally, I usually jump over the very scathing reviews believing alright that individual had a lousy experience and is only being whiny… well here I am being the whiny individual.

  • Paul Brightman
    Sep 13, 2014
    Long-distance move from South Carolina
    Good Job Guys

    Moved down some items to my condominium in Florida. They gave me a great price and what went fine. One issue is that I couldn’t use my charge card for the whole payment. For some reason I have to write more characters to the information to get submitted. I am wrting a moving inspection, n ot a book. :-RRB- Anyhow nothing got ruined and they came within a week that was okay with me. Thanks everybody and I’ll use another time.

  • Larry
    Sep 18, 2014
    Long-distance move from Florida
    Would not recommend

    I couldn’t recommend this firm, once they obtained my deposit seeking to commucate together was terrible. Therefore I chose not to use them , now hoping to receive my deposit back is much worse. I’ve been attempting to get in contact with them and nobody will reply my e-mails or whatever, seems like I will probably need to depute it together with my own credit card business

  • Jade Sharp
    Sep 20, 2014
    Long-distance move from North Carolina
    Definitely worth it

    I’d USA Transferring Group transfer a few furniture to Texas for me. The cost was quite affordable and everything went well. It took approximately a week or so to receive my things. It’d have been faster if I drove it myself using an Uhaul, but I have been down the road before and would rather have somebody else do the job for me. The cost for these men to perform everything was nearly the same.The quote was put on. I made certain to inform them about each and every thing I was going to make sure that the pricing was true. IMO they did a fantastic job and the men even enabled me to bring some furniture into the curb I was trashing.

  • Michael
    Sep 27, 2014
    Long-distance move from Michigan
    Poor service

    Steer clear of this business. Transferring from Michigan to California. They had a business pick up my belongings and store it untill they have a driver to bring it into California. Problem is that they never obtained some body to do this and my stuff remains in MI 22 days afterwards and no one in their business may provide me some idea when my material is going to be sent. Get somebody else.

  • Rick Kaufold
    Oct 31, 2014
    Long-distance move from North Carolina
    Feeling scammed by USA movers

    DO NOT USE THESE MOVERS.Contacted USA movers also obtained a quote from Dennis. On date of pickup, movers showed up and promptly started saying that the quote from Dennis was purposely low to receive my enterprise. Driver said quote goes up but could not tell me just how much till they began loading things. After every thing in home was wrapped and going to be wealthy, motorist issued new quote which was $1900.00 higher. I started calling Dennis instantly, and 5 days after I could still not get a response from anybody involved in business compared to closing cost or when I’ll get final burden of date or truck of delivery of my things.  Should they solve this that I will update my review, however as of today , I strongly believe I’m being cheated by this organization and wouldn’t recommend anyone do business together.

  • Mel
    Nov 12, 2014
    Long-distance move from Indiana
    This company sucks

    NEVER USE THIS COMPANY. They’ll rip you off. A number of our items such as appliances were removed stock. We did include things as well as the business they contracted outside, didn’t have space for all of our things, so many things were left behind for one more company was hired to proceed. The movement was really stressful and also this organization and the company they contracted out took tens of thousands of dollars. BE AWARE. DO NOT USE THIS COMPANY

  • Rick Bourque
    Nov 17, 2014
    Long-distance move from Michigan
    Forgotten after my first deposit

    USA Transferring Group was excited to receive my company seeming specialist and also claiming a pick up date, an estimated delivery date of approximately 10-14 days maximum, and a quote that may be reduced based on a guaranteed weight-scale receipt. After producing my first deposit I had been handed over to some sub-contractor that was 3 days late picking up the merchandise and then took 25 more times to send them after producing 16 calls using various guarantees each telephone. I never obtained a burden receipt. I tried several times to achieve my sales rep in USA Transferring Group, leaving several message. Not just one call was returned.

  • Kathleen Holland
    Dec 22, 2014
    Long-distance move from Massachusetts
    Kathleen

    This firm was so poor, I am ashamed that I even used them. I must have been more cautious. The first salesperson is absolute genius. He’s so very good at his job they ought to triple his salary. He is eloquent and sucks you right in with all of the ideal answers and guarantees. When you commit and ship in the very first payment, then it is all down hill after that. They had been two days late for pickup and actually left me sitting awaiting them. They eventually came in a leased Penske truck with 2 men, and just one spoke broken English. They wrapped up my stuff quite fine, which I had been impressed by, however, I was nevertheless such an idiot to trust them with my products. They were designed to meet with me in SC three times afterwards, from Mass.. I also called and called and they eventually called me about the first day and gave into a broad time period when they’d arrive. It was very untrue and unprofessional. I was really shocked if they did really arrive. I counted my blessings and observed because they unloaded everything to storage. After I received my things into my new residence, I started discovering things were lost. I then noticed a great deal of things lost. I began phoning the contact person along with the organization and nobody ever called me back. Certainly not! I eventually gave up. DO NOT proceed for this corporation. I am so mad since months go by, I know more and a lot of my favourite things are gone. It takes you some time to notice since they do not steal everything, only certain items, and from the time you see, it is too late. THIEVES!

  • Nick B
    Dec 26, 2014
    Long-distance move from Florida
    Horrid company!!!

    Warning! This organization is dreadful. They do not deserve the 1 star I am giving them. This firm shouldn’t be in company. From the start, the procedure began out swimmingly. Jason, the sales rep, has been a master in his occupation. I got his piece hook, line, and sinker. He was really professional, also agreeing. They offered us a fantastic rate with our movement. Then the fun started. They came a couple of hours late to pick everything up and litterally spent hours trying to determine what was to be placed on the truck first. I drove to Texas along with the shipping was guaranteed to be there over seven days out of pickup, regardless of the contact saying they have 60 days to send ghee items. I came in Texas on June 30 and didn’t got my things until the next week in September. And of course by furniture has been sent, mangled, ripped, broken, chipped, dented, scraped, and mitigated. And needless to say, when moving through the claims procedure, they advised me that it might take around 120 days prior to the promise may be settled. Obviously I am managing the, still and have yet to be compensated for the harm nor paid to be late. Whatever you do, DO NOT USE THIS COMPANY. I suggest paying slightly more to get a more professional firm, one that will send your possessions in 1 piece. They are liars and thieves. I regret the day that I ever signed up the contract together. Oh, and incidentally, they lately (Ocotber 27, 2014) F and received score from the Better Business Bureau. That should provide you a fantastic indication on the level of the corporation.

  • B Boles
    Dec 30, 2014
    Long-distance move from Missouri
    It's a marketing scam

    They also sell a service that they do not deliver on. The whole procedure was broken from the start. The very first issue started before pick-up when I had been told I’d get a call in the mover/contractor 24 hours beforehand. I began calling customer support the day of this move, because nobody had called me. It took 4 phone calls and 4 hours to obtain an answer. I eventually got a call in the driver/contractor that’d only been given my transfer. He said he’d be there in 1 hour, he showed up and did not understand he had been packing breakables and images. He didnt have the stuff, so that I went to purchase them to Accelerate the Procedure.   The salesman (Dennis) is great at promoting a lot of promises they cant deliver on. The contractor they hired for your transfer was fine (Tracy) however he contracts to get a terrible firm. Save yourself stress and frustration and hire somebody else.

  • Alicia Rodriguez
    Jan 2, 2015
    Long-distance move from Ohio
    Bare and switch

    This provider is ridiculous. They’ll phone you day after day to earn their business sound amazing. Following the shoot your deposit they’re impossible to speak with. I’ve sent 6 emails all of which have yet to be responded to. I even stayed on the phone with Sam in shipment who affirmed he received my email and that he also set the expectation that he would respond within one day. To no avail…. NO RESPONSE!

    The business supplied a quote with the understanding that when my bundles were more than the estimated weight I’d pay a dollar amount per pound. They are guaranteed a storage facility in my destination before we found a location.

    When the movers came they did stock and recalculated a new quote. This quote was a take it or leave it quotation, which isn’t what I consented to. They provided that I consider the new estimate of danger taking it into the weigh station where the cost might be greater.

    The movers also disclosed that they have around 21 days to send my things to my new residence. AGAIN nothing which was discussed before.

    I’m now around $700.00 since this business fails to take possession of the false expectations.

    DO NOT TRUST THIS COMPANY

  • Denisha Shah
    Jan 5, 2015
    Long-distance move from California
    Very bad company to work

    This is to notify you that your moving business is only stinks. We’d really Major problem with Your Business.   Denis and Sam these 2 men were constantly oblivious to us. If this is the way You’re doing business you may shortly getting out of marketplace.      USA Transferring Group company cost me nearly $500.00 additional for transferring. We pack our things and still USA moving company cost me $429.00 Entire stuff weight is under 2000 pounds. You firm offer me $1300.00 estimate and I pay complete more then $2200.00 I upload two images which we packed our items but still pay them.   This is absurd charges I compensated. I am going to place actual bad review on Every site so no one will hurt in long run and noone can use Your Business.     This folks are only playing with you, once you phone them 1st moment to inquire quote they speak with you really nice and when you give them things all altered. You Need to keep phoning them to your own materials and you pay nearly more then twice.

  • Brandon
    Jan 5, 2015
    Long-distance move from North Carolina
    Avoid USA moving group at all costs

    Employed USA Moving Group to get a transfer from NC into MA. Everything seemed great on the telephone through the quotation stage. The movement was designed to shoot 3-5 days. They explained exactly how the procedure ought to work and stated that the sales person are our only point of contact. We paid to get a particular weight of things.
    USA M.G. subcontracted the pickup to another firm. While I had been upstairs with all the movers, the foreman discovered my spouse downstairs and attempted to convince her to alter the contract into a by-volume design for almost twice the agreed cost. They informed her we’d a lot of weight that the by-volume cost would be more economical. Fortunately, I’d weighed all of my things and understood the entire weight was only below the contracted quantity.
    Then we were advised they did not have a vacant tare weight onto the vehicle just like they have been supposed to.
    They had been to call us in the street in a few hours using the entire weight, and then weigh the empty truck following dripoff (i.e. if I can not confirm either one). Because they already had my things filled with, I did not have a great deal of selection.
    Now it’s 9 days after pickup and we still do not have our things. It was offloaded into a storage center in NJ without telling me. It’s been sitting there for days. USA Transferring Group, both the pickup movers, and also the storage facility have all given me revised shipping times and guarantees for upgrades which never occurred. Today not one of them is going to return my calls. I’m likely going to need to get hold of the Better Business Bureaulaw enforcement officer, or even a lawyer merely to receive back my stuff. And I still have yet to be given any advice on which they assert the burden is.

  • Chenoa
    Jan 7, 2015
    Long-distance move from California
    Horrible!

    Take my word and keep far far away from the firm. There customer support is terrible, they jack up costs following assuring there that will not be any surprises, they all appear late with things missing. My spouse has a last minute job deal at North Carolina leaving me in San Diego to manage to packaging and going by myself. I predicted several companies for quotations and Dennis using USA moving team actually sold me on his. I gave him precise measurements over each and every thing we had been carrying. Each and every box and each other thing we had been carrying. I clarified to Dennis that I might have no openings at all with pricing once they arrived to perform the pickup. He promised me because I had been doing it the ideal way with providing him an itemized listing there wouldn’t be any surprises. I told him that I had been doing it by myself my husband was already in NC and also our things needed to be outside that particular weekend. He offered me $2189.16 I believed it was a fair cost and set up everything together with him. Come Saturday Dec 6th the movers come. They were out of LP Movers (that have a F together with an BBB). They looked at all that we had been carrying and stated it was likely to charge more. The whole cost was 3275. That is $1085.84 more then exactly what Dennis initially quoted me once I receive him an itemized listing of what and told him that I might have no openings. What annoys me even more, when the transferring men came I’d taken big items from their dispatch, queen size mattress, safe, freezer, and bikes. And it still ended up being over $1000 more. As I said I had been in a enormous time crunch and needed to have all of my things from the home daily leaving me with no option except to utilize them. After having no option except to utilize them I reluctantly consented to this new volume. I asked me when was the earliest they can provide my things and I advised them Dec 18th. Thinking I’d find a phone from them all around that time to schedule the shipping. The 18th came and went with no word, and so I began phoning them and leaving messages. At length, on Monday Dec 22 I have a hold of these and they allow me know they’d do the shipping on Friday the 26th or even Saturday the 27th having a phone the evening before. Friday the 26th came and went with no word out of them. Eventually on Saturday the 27th the motorist requires me to tell me he’ll be there on Tuesday the 30th. When I asked him why he was not there that day just like I had been told he’d be, ” he said nobody told him. Thus, Monday the 29th comes and he tells me he’ll be there at 8am the following day. Tuesday the 30th comes and eventually he reveals at 10am. They begin unloading the vehicle and many boxes were ruined. 1 box obviously stated”Fragile this wind up” with arrows around it and a few of those sides was totally caved in. One other box that stated”Pictures” with arrows pointing upwards needed tire tread marks on it. Among the delivery men spoke no English and even told me that I had to speak Spanish! The non English speaking man shouldn’t have been in a position to read either because I had a box (Manufactures box) that obviously stated it was light fixture inside that got in his own way and that he just kicked it. I was appalled and offended. I’m now currently having to submit a claim together since I’m missing a few products. .

  • Jj Mills
    Jan 23, 2015
    Long-distance move from Massachusetts
    THIEVES THIEVES THIEVES~!

    THIEVES THIEVES THIEVES~! Please be aware, this firm has an”F” rating from the Better Business Bureau of Mississippi (BBB) – it does not get any worse than this and the Exact Same holds true for coping with this Organization.   The point is, this business is fantastic till they get a grasp of your deposit, then remember! They assured us the celebrities, said to not worry about something, said this that and the following were contained. After the contracted movers showed up – a fairly unsavory lot they had been as well – that they took one glance in the home, hardly took a peek round our house and came back with a fresh quote TRIPLE the price of the first. When we predicted USA Transferring Group for assistance or to talk about, we could not get into the sales man Tom K. and got zero yield calls through what was an exceedingly stressful moment. When we advised the movers to move off, we still never heard in USA Transferring Group and they thankfully kept our residue – to performing no work what-so-ever besides composing what we believe was a completely false quote.     They say that we broke the contract in order that they really get to keep the cash; we state they composed a bogus quotation and revealed with a $9000″revised” contract which we totally refused. They broke the first contract within our thoughts, not us, when they decided on the place to triple the price – and that was after we left enormous attempts to communicate with the firm, even sending images, for as accurate an estimate as possible. This firm did the old”bait and switch” and today we’re fighting on each to receive back our deposit. They must NOT be in company; do your self a favor and don’t conduct business with this business! As many other people have said, be forewarned, whatever price they quote you Won’t BE the price you Wind up with, That’s just about the only thing ensured with this business!!!

  • Dave Daggett
    Feb 16, 2015
    Long-distance move from Colorado
    Moving

    They put you in using a low ball quotation, they establish and altered my invoice from $4500 to $6800.   I had been told I had far more things than my first quote revealed.   I wanted to Receive my deposit back $1500.   “you can attempt,” Carlos told mepersonally. Carlos was the inspector that showed up to place All my items to the truck.   He had been the Person Who changed my cost, but he had been the sole individual who was truthful in this entire experience.   I had to move today, so only lets do itnow! I inquired when my things will have to Florida, no firm response, but approximately a week, and We’ll Tell You.   I really could go on for although it took 18 days.   During those 18 times the only man that could return my phone was Carlos.   First agent (Dennis) moved me into Sam, dispatch.   Sam told me he’d check it out and also to phone him the Following Day.   Was not there and NEVER returned my calls.   They have caller ID, so that they simply stopped answering my calls, dismissed my email addresses.   The motorist called me and stated he’d be here tomorrow between 9-10that he was 3 hours late.   I needed to get money, or postal money purchase….   I asked to see my things before I paid him,”not permitted.”   Missing things, broken Products.   RUN do not drift from this particular group.   They’ll change their title.   These individuals ought to be in prison.   Dennis advised me to look in their DOT number, it just had 1 complaint, other firms had tons. Look in yelp and some other websites to receive a more sensible report! I believe they simply sub-par all there goes to anybody.

  • S P
    Feb 18, 2015
    Long-distance move from Michigan
    Never a Straight Answer on the Phone

    We began to converse with this business once they gave us a telephone out of a form we filled out online (incidentally, not a excellent way to discover a moving company!) .  After a few days of study we understood right questions to request for a moving firm.  When USA Transferring Group known as us, we specifically asked when they had been moving”agents”–people who subcontract out the move to other businesses.  The reviewers danced around the question, kept telling us yes they had carriers, yes we can assess protectyourmove.gov, etc. etc.. Never got a straight answer from this man.  So evasive.  I Believe we dodged a bullet, particularly when reading these reviews.   We’ll be going with a proven moving provider without a broker.

  • William
    Mar 2, 2015
    Long-distance move from Ohio
    DO NOT USE!!!!!!!

    I’d USA Transferring Group quote a cost for me to move from Ohio to Colorado. I supplied a list and what I was searching for. I had been looking for a business which would package, transport and send my things. 

    They offered me a price which has been the best that I had obtained. I paid the deposit and have been scheduled a 2 day window of either 2/17 or even 2/18.

    I double and triple checked together that this cost contained the movers boxing, disassembling, loading/unloading & hauling my stuff out of Ohio to Colorado. They promised me that has been the included and I would not need to do anything. 

    They called me at 6:52 pm on 2/17 saying they are there on 2/18 involving Noon-4 pm. At 11:38 AM on 2/18, they said that they were running late and are there between 3-7 PM daily. 

    At 5 pm I phoned them and they said that they are there nearer to 7pm. I asked them when it was likely to take very long to pack up my stuff (because I’d been informed that was all included). They said that it was not recorded on their report which I had to package everything and that they had been simply coming to load and unload in Colorado. I clarified I was estimated that the price to incorporate all that. They moved me into the estimator who didn’t take my phone, an Allan. I left a voice mail which was not returned. I ran and got tape and boxes and started to pack my items. I didn’t have enough boxes and has been pressured to have them perform it for another price that the business wouldn’t quote me. 

    At 7:30 pm the day they said that they’re still running late and are there between 9-10 pm. In 9 pm that they called and said they would be there right at 10 pm. At roughly 10:37 pm the movers showed up. When they came into my flat and moved through the stock. The stock they had been supplied wasn’t including nearly half of those things I’d advised the estimator. Needing to get transferred to Denver ASAP begin my job, I’d them quote the extra things which came to about $330 extra. 

    I place my arrival date since 2/20 at Denver in my flat and abandoned Youngstown to create it there in time. This was the last time I have heard from them. 

    About 2/23-3/1 , I tried to call and leave voice mails to learn where my things were. I haven’t got any kind of email, telephone call, mailing or any kind of upgrade about the place of my things. I don’t have any clothing except for that which I brought along with me. My significant paperwork have been at a filing cabinet that’s somebody in North America I expect. My furniture, and what I have for the most part are someplace and nobody is responding.
    Still haven’t got my items.

  • Harper Jones
    Mar 9, 2015
    Long-distance move from Georgia
    Great for my move from Georgia!!

    I moved down to Florida from Georgia, also employed these men for the transfer. The moving and salesman team were all very professional and also that really took a great deal of stress away from my movement, and I am very grateful for that! Their rates are fair also. When my things arrived (another day), I found everything to be in excellent condition, no scrapes, dents, or even rips. Thank you guys for being a respectable and dependable team and business! You’ll come highly recommended by me, also when I want a plumber in the long run, I will certainly be a repeat customer for you!

  • Deborah
    Mar 17, 2015
    Long-distance move from Michigan
    Worst Company Ever!

    I made arrangements with a Derrick C on Friday, March 13th, to get my things moved from MI to NM.  I had been advised that the truck driver could call me Sunday, March 15th, to abandon me understand the time they’d be coming to pickup my things.  I never got a call Sunday, so I phoned Derrick who advised me that he’d have dispatch call me with all the time of pickup.  When shipment called, they explained that a truck driver could arrive Saturday, March 21.  I advised them that I’d be in NM at the time and arrangements were made for my things to be picked up by Monday.  I had been told that the very best they can do for me would be have a driveway pickup my things Tuesday, March 17.  I had been told I would get a call after that afternoon with the pickup time for Tuesday.  Near the close of the company day, I’d called both shipment and Derrick since I hadn’t got a call in the truck driver allowing me know of this time of pickup to Tuesday and had been advised I would be contacted first thing Tuesday morning with all the moment.  Tuesday morning, both shipment and Derrick didn’t call me so that I phoned them.  I had been told by dispatch that a driveway would phone me in 3 hours to give me a pickup time.  I was also told by Derrick which he’d follow me up and allow me to know when the motorist would be coming.  Five hours later, after no reply in shipment, Derrick or the truck driver, I phoned Derrick and dispatch repeatedly for another one hour, every quarter hour.  In addition, I email Derrick.  After a hour and a half of no reaction from anybody, I named the Corporate office and talked with a Client Service Supervisor (Sam #1016) who reported that the soonest he could find a truck outside will be Wednesday, March 18th.  I told Sam that I’d no more maintain MI on Wednesday and that I want my things picked up Tuesday.  After Sam repeatedly explained that he couldn’t find a truck out to me on Tuesday, I noticed that I needed my repay.  I was subsequently told I couldn’t get my refund since I’m canceling my support.   I told Sam that I didn’t cancel my services.  I anticipated them to pickup my things Monday, which they neglected to perform.  I then was advised that my things could be picked up Tuesday, which they neglected to perform again.  I advised them that I made earlier arrangements to see and protected apartments and I had planned on driving to NM myself, that was over a 25 hour drive which I planned on doing in fourteen days.  However, Sam insisted that he wouldn’t give me my refund and that I must file a complaint. Now I have a load of things I do not know what to do together and need to begin driving to NM to attempt to procure a apartment before work starts on Monday, March 23rd.  I truly wish I’d checked the reviews before giving them my deposit.  This business ought to be shut down to all of their fraudulent actions.

  • Rodney Joe
    Mar 31, 2015
    Long-distance move from Virginia
    My move to Florida was a scam

    I had a 1 bed room flat and I had been told my transfer will be 1008 and if the movers showed up it had been completed by means of a firm they contracted out and then I had been stuck using their own price. My transfer was shifted to $4000. They said I’d just pay extra if it moves above a certain weight. I asked to me together with all the drivers in the weight station prior to and after the loading and then that did not occur. They were not on time, they even asked for a hint. I had been calling for months hoping to solve this payment problem but they keep giving me the run around. They claim they’re awaiting newspapers to be mailed to these and last time I checked it will not require a month to achieve that. Folks save your money that this business is a scam and they lie on their own services. The movers showed up and that I asked were that the truck was and also the driver said it broke down. They let trucks then transfer your belongings. This organization is the worst. I am currently looking for a lawyer to sue them. I would not allow my enemy utilize this business!!!! People today steer clear of this business!!!!!!

  • Kirill A
    Apr 1, 2015
    Long-distance move from Ohio
    Good service

    Moved 1 bdr flat from Ohio into AZ..  Estimate was approximately 50 percent of additional moving companies. Scheduled two days window for pickup. Coordinator contacted me 48 hours before and supplied me with motorist telephone #.   Driver contacted me about the day of pickup. Crew was punctually and specialist. Throughout the walk during they ascertained that cost would be little higher than quote (150$), that had been fine with me because I didn’t record some products. Shipping was in agreed dates and with no issues.

  • Alicia
    Apr 10, 2015
    Long-distance move from New Jersey
    PLEASE DONT NOT USE!!

    I contacted USA moving team about a transfer for my mother from NJ to NC I spoke a few times into the rep title Derrick he secured me a few times that which we had to buy like boxes to your TV and mattress covers. . We went outside and got these items so there would not be any extra fees and about the afternoon of the movement we had been told something entirely different. I had been advised by derrick which he had weighed my own moms furniture as well as added weight again so that it could be any additional charges..on the evening of the movement it was a completely different story. . We had been billed for mattress covers anyhow since those we attracted looks like the incorrect ones. . Additionally, I asked derrick is it a tracker trailer which would be utilized to pick the furniture up and fall off. Yet there was a normal truck to pick up the furniture but to the afternoon of the shipping it was a trailer which could not even fit to the new occupants. I tried calling derrick to find out what was happening and he’s yet to call me back. . They ship you a contract to join and it does not mention anywhere that your furniture will soon be carrying off a truck and put on a different truck. . That is illegal. . As soon as your truck is packaged it assume to remain they way its packaged. The quantity he offered was completely erroneous we whind up paying over 2400.00 that we had been quoted beneath 1500.00. . The rep Derrick also neglected to inform me that he had been a third party individual. PLS PLS PLS STAY AWAY BECAUSE THEY WILL LIE TO YOU. Additionally, I asked them concerning the testimonials and they informed me it was that the contest putting up is all about there business and that I ought to have known better afterward. Additionally, I begun to cancel the ceremony because when I named the line until the transfer that the man I talked to had no thought that I was referring to. The reviews are right with individuals who got benefiting from and lied to people aren’t the contest. . Do not let them lie to you as they’ve done to many folks and took you money. . Please this is a True review DONT BOOK THEM LOOK FOR A BETTER COMPANY

  • Daphne
    Apr 29, 2015
    Long-distance move from Ohio
    Complete dishonesty - DO NOT USE

    Lies and detract from the Start. Tom Kiernan assured me what I wished for me to register together. Once I signed the contract, then he vanished. Refused to respond to mails or voice mails. Nothing moved the way I had been informed it would. He explained USA Transferring Group was not a broker. Wrong! The business they contracted out to billed me for some thing not in my initial quote. I contended that it was not wanted but ended up with no choice.  The two USA Transferring Group and Specific Moving assured me next day Shipping. I have multiple sclerosis and Degenerative Disc Disease in my lower spine so getting my mattress and furniture straight away was outside significant. As of the review, I have been sleeping on the ground to 5 nights and who knows how much more I am going to have to. After threatening to record my things as discharged since I can not get a shipping date, I had been given a # to get a dispatcher and obviously had to leave an opinion. I told them exactly the exact same. I require a time and date or I am reporting my things stolen.
    This class will inform you whatever that you wish to hear to secure you sign together.
    Run quickly.

  • Keara
    May 1, 2015
    Long-distance move from Pennsylvania
    Scam

    These individuals have experienced my things for a couple of weeks now me and my 2 kids are sleeping on the ground nowadays. . My sales rep was Derrick c.. . The dispatcher was impolite and also there corporate office I speak to sam that he was impolite since [EDIT] over billed me later paying 1597 they need me to cover 1100 longer!!!!! Stay far far away… I wan na na shut down this company! And all of us need to get together so we can close down this place nothing but scams!! I am going and need to sue there bum this is really much [EDIT]

  • Marlene Fieldson
    May 14, 2015
    Long-distance move from Florida
    Moving my stuff

    They’re the worst business to allow move your items do not utilize them. They guarantee you everything to get you afterward agent you matters to others I’ve had nothing but he will and it has been nearly a month and still don’t have my items they also increase the cost when they get into the home Do not use them!

  • Andrea Metcalf
    Jul 13, 2015
    Long-distance move from Tennessee
    USA MOVING GROUP DONT TRUST OR USE

    Anybody interested in a class action lawsuit against this business? They’ve lied and stolen to  a lot of innocent individuals. We had been taken by their own lies, and cash stolen from us. They never made the movement they had been compensated for. It is time to cover the pepper USA MOVING GROUP. EMAIL ME IF INTERESTED  It is time that this stops
    After reading the various reviews relating to this business I’m surprized that they are still in business.
    After accepting our currencies, and is based given to us  that they won’t even respond to letters or emails in your goverment agencies.
    Please Don’t trust this business,.

  • Samantha
    Jul 16, 2015
    Long-distance move from Texas
    THEY ARE HORRIBLE

    They simply let good testimonials about their webpage and guide you to a fake website for additional”good reviews”. I had been having difficulty locating a fantastic business and ended up using the strangest!!!!! They lie on how much they cost. The quotes are lies!!!!! I had been overcharged by $850 plus they keep giving me the run across!!! I keep getting passed around to different folks. They’re only a contract agency with the worst communicating. They never called when supposed to.

  • Allison
    Aug 4, 2015
    Long-distance move from Virginia
    Buyer Beware

    Allow Me to start by stating DO NOT USE THIS COMPANY FOR YOUR MOVE. I was overwhelmed by attempting to ascertain the most cost effective means to maneuver and then save around $2500 worth of furniture and personal items a space of about 500 miles. I wasn’t shifting an Whole house filled with things, therefore I did not want to invest a Good Deal of cash.   Transferring myself was not an option.   When I contacted this business, my salesman Tom was really pleasant and reassuring.   What I did not know, and that which they neglected to describe to me personally is that USA Moving Group is a BROKER; they do not actually transfer your things or shop them.   They scheduled my transfer with an even slimier, less moral firm by the name of Transferring Express & Storage from Passaic, NJ.   DO NOT USE THIS COMPANY EITHER! The issue is, nevertheless, you do not understand who’ll be running the move till they appear on your own doorstep. The movers showed up on the afternoon of the transfer and wanted an extra $75, asserting that my quotation for a transfer from another story unit just covered 7 measures. As my unit was about the next level of my construction, and it took over just 7 stairs to reach the second degree, that was likely to be additional.   This was of course after Tom lent me a price predicated on my apparatus being on the SECOND FLOOR of this construction.   (Tom did not mention that he was quoting me that the”hobbit cost”, and that at hobbits’ homes, it only requires 7 steps to make it to the second degree ). I also didn’t include 1 thing in my pre stock (a framed image ), along with the movers needed to charge an extra $20 to maneuver that in Spite of the Fact that I had been way under the minimal weight.   Obviously, I knew I would also get dinged to the non-Hobbit additional stair fee of $75 about the shipping end. Just after threatening to cancel the transfer (that would have meant I’d have lost my $290 residue ), did the movers relent.   When I called to complain to USA Moving Group, obviously Tom would not take my calls, and also their”customer support” team Wouldn’t return my calls.   After phoning them perhaps 10 times, I eventually got through to a person by calling from another phone number they did not recognize.   This man assured me that I Wouldn’t be billed the $75 on the rear.   Problem is, that the movers will not send your things off the truck until you cover them, so guess what? – because I am as tall as Gandalf, I needed to pay the additional $75.   Additionally, be worried about scheduling your shipping on a Particular day – that they have the right to carry around 21 additional days beyond your”earliest possible delivery date” to supply your merchandise.   Several things were sent broken, and many things were lost, to the tune of roughly $250 in damaged or lost items. However, I don’t have any recourse since I’m just insured around .60 each pound. To acquire complete replacement cost insurance could have cost an additional $250 on a transfer that has been already costing $1000. The movers gave me a 24 page pamphlet entitled”Your Rights and Responsibilities When You Move” if they showed up, but it was moving day, and that I had not put aside any time for studying.   Read this book before you schedule your move!   This way you will know in advance all of the ways these slime bags may screw you.

  • Hank Rollins
    Aug 6, 2015
    Long-distance move from New York
    Poor

    My son recently passed away unexpectedly.   He lived in Queens, NY.   We called and talked to Tom Kiernan, Revenue and he promised us that the movement would occur on the afternoon we asked.   No problem.   My Loved Ones and I needed to travel from out of country to package and get things prepared.   We had been known as the day before and they needed to proceed that day. . .We told them we were not prepared.   Again, confirmed for the Following Day.   We affirmed the time and day later in the afternoon.   The day of the transfer, serveral hours before they were to arrive, they cancelled and desired to perform it the Following Day.   We couldn’t get it done….At that stage we predicted USA Movers and cancelled the Whole move.   Scheduled a different inspector.     I Wouldn’t recommend these movers to anybody.   They’re undependable and don’t know Customer Services.   After sales receives your deposit and makes claims, you’re at their mercy. . I know why the Better Business Bureau has received several complaints.   DO NOT USE USA MOVING FOR ANY MOVE Whatever the SIZE.   USA Movers refused to return our deposit.

  • Nick Duong
    Aug 14, 2015
    Long-distance move from Ohio
    DO NOT USE!!!

    I’d give USA Transferring Group a decrease score if it had been possible. Like the majority of the other testimonials that the ceremony was great until I gave them my residue. They offered the cheapest cost, seemed professional, and so were easy to get into. The movers were fine, but did an awful job with the transfer. They ruined almost every bit of furniture that I had and left holes and scratches around the walls in my home. When my items eventually came they informed be control and it was over double what I had been quoted. I registered a claim because of my ruined merchandise per year back and I am still awaiting. I must send a few mails before receiving any reply and the answers are extremely unprofessional. They ruined tens of tens of thousands of dollars worth of the items, but consented to just refund me $100 for its damages. They unintentionally left me a record of things of somebody elses property. I phoned immediately to let them understand. They advised me to just keep it or throw it out and that they weren’t concerned about it.  Here is the very first review I’ve written for almost any business as I am generally not the kind to whine, yet this business was so poor I don’t want anybody else to have exactly the identical experience. Don’t use this corporation.

  • Evan Hazelton
    Aug 26, 2015
    Long-distance move from Arizona
    Worst experience ever

    NEVER use this company. My Mother in law is currently in AZ and has been packaged up now to get a quotation of 1600 bucks. 600 bucks has already been paid as a deposit. The movers led by a guy called Jonathan loaded up the material and then told my mom that it was an additional 1100 bucks. She didn’t consent and telephoned me in Houston since the guy Jonathan was intimidating her. I attempted to talk to Jonathan and he explained that he had been incorporating the 1100 because of quantity. The agreed price was by weight not volume. I’ve got the paperwork. After he refused to transfer the things I phoned USA movers office and talked to a supervisor named Ben He advised me that he’d call me back when he talked for his or her shipment. This was 2.5 hours past. So a while passes and my mom calls me crying and scared since the movers were hoping to induce her to pay the cash. I predicted Scottsdale PD and they reacted. When the officers came and were planning to conduct the credentials of these movers that he unloaded the material and left it at the parking lot of my moms apartment complex. The authorities were not able to do anything because of it being a civil issue. I tried calling the parent firm of the movers known as A to B Trans Inc.. I got no response. And to top it off my final phone to the movers that the secretary explained that she simply transferred my moms call to the supervisor and that’s the reason why I can not talk to him. I simply called my mom and she hasn’t spoken to the supervisor Ben whatsoever. Now My mom has all her things not transferred and is outside 600 bucks for now. I’m contacting BBB and possibly an attorney to get a settlement. Please steer clear of those men.

  • Carla
    Sep 8, 2015
    Long-distance move from Massachusetts
    Poor customer service

    Cancelled my arrangement in 5 MINUTES after supplying USA Movers together with my charge card.  It has been two weeks and they still call acting as though they’re still going to be our movers!  Needed to file a complaint with my bank to recoup the deposit of over $900.  Went through guy called Alan LeBelle and has been promised multiple occasions that this was cared for – so why do you continue calling???

  • Cathy
    Oct 5, 2015
    Long-distance move from Maryland
    Refund Deposit

    Please don’t use this organization. I booked my reservation on August 1st and cancelled on August 3rd, once I’d read all of the reviews that were dreadful. Their refund policy states it requires 28 business days for the refund. It’s now October 5th and I still have not got my $700 deposit. I am quite happy I did not really use them for my transfer, but wish I’d have not actually given them my deposit.

  • Kenneth Yeager
    Oct 23, 2015
    Long-distance move from Florida
    Move from Ruskin Florida to Ashley Pa

    Used this business to move in Ruskin Florida into Ashley Pa needed to cover additional 1200 bucks, they had been to disamble and reassemble at destanstion , they hired a fly by night business from Ft Lauderdale Floridaand also the motorist is likewise the dispatcher. . They broke glass high from kitchen table, if of got rid of them in there. . When they eventually got near our property. . The driver struck a power pole. . Cops. Fire department..dot . . They impounded the semi automatic holding my possessions. . I needed to rent a uhaul and Receive the wilks berri authorities to Receive my possessions,, They where paid to provide and install I n new home, they fid never send my boxes and furniture,,they nevertheless possess over 65 labels boxes and furniture mom in legislation sowing machine..and Two notebook computers, They refuse to phone back Iam going to Acquire lawyer to Acquire possessions back and refund delivery and setup fee

    DO NOT USE THIS COMPANY THEY WILL BRAKE SCRATCH AND KEEP YOUR BELONGINGS

  • Quay
    Nov 11, 2015
    Long-distance move from Michigan
    PLEASE GO OUT OF BUSINESS

    This company must be the WORST at the small business.
    My things were picked up with a random business around 9/12, delivered to 10/10 with a few MISSING things (my mattress, desk, and many boxes).

    Nobody will answer your calls, mails, or voicemails.

    The arbitrary movers dropped my quotation and I needed to pay an additional 900 to obtain bulk of my items.

    If you’d like your items delivered throughout the nation… DO NOT USE USA MOVING GROUP! Walk them yourself prior to committing USA Transferring Group.

  • Minaxi Vijapura
    Aug 1, 2017
    Long-distance move from Michigan
    Nightmare...worst ever

    Wouldn’t even give 1 celebrity….they are worst nightmare you’ll be able to consider you instead proceed by greater a great person with good driving records..rent truck. . .pay him to push to you from put a to b.. .pay him reunite honest and perform all but maybe not that usa moving team. . .they . . .ruined and ruined and lost all my possessions and 3 months late..and nevertheless paid greater then I paid for personal transfer. . .so I’m dealing from others critique under since that’s precisely authentic and nothing but accurate. . .read it…I simply Couldn’t compose batter…I concur 200 percent

    According to my experience on this business, I’ve created the following advertisement that completely explains what they’re doing:

    Hey there, trying to transfer cross-country? Well then here is what we can do to you. First we’ll have a great individual call you personally and be quite educated, and look very forthcoming regarding the procedure. He’ll let you know about the movement and how easy it’s going to be. Additionally, he won’t put pressure on you and also adapt you by providing his lead number. Once you return to book, he’ll tell you that the cost of the transfer is by fat, and that you will have your house in 5-10 times, and that the firm has experience with motions like yours. You’ll be advised that 1-2 weeks prior to the transfer, you are going to be given a telephone to include or delete any stock. He’ll inform you that the truck driver, even at a semi truck can provide you the burden of the automobile until pickup, and as soon as they load the truck along with your belongings, you’ll be supplied the weigh charge along with also the updated estimate of this transfer. The move will probably be fair and no hassle to you personally whatsoever. Only pay the deposit, and it can be 1/3 of their entire price.

    Next, once we’ve got the deposit, we’ll dismiss you and hand you into some funding mover called Low Cost Movers (adorable, correct?) . *** Review independent of the place.

    Then your items will probably soon be hauled off and you won’t hear anything from us. You’ll be perplexed, and feeling somewhat ripped off. You may call us now and we won’t reply. You may call and email the initial sales person which you prepare the consultation with, and you’ll be discounted.

    Some will call you and assure that what will take good care, which shouldn’t have occurred. This individual will guarantee to call you again. This is going to be a lie, however we’ve got your things, so shut up and accept it.

    You will come to become frustrated. You will at some point file a BBB complaint. This may pis* off us.

    You may attempt phoning USA Moving again, and find precisely the identical individual, on the telephone. She looks like she would like to help and states that she’ll get you are the weigh invoice and that she’s attempting to assist you, however she’s either too busy or not able to actually do anything.

    Ultimately two weeks following your possessions were chucked to a truck, a truck driver will phone you. He’ll allow you to know that your possessions have a truck at Chicago (no where in between your Los Angeles to Oklahoma City proceed ) and that he ought to be in a position to convince them to one of the next Saturday or Sunday.

    You Will Get a BBB answer that in so many words says”You signed us up, cope with it and You’ll Get your
    Whenever we feel like this. Shut up and move away.”

    You may try again to speak to somebody, and she’ll feed you more regarding the way she’s working with it.

    It is Friday, and you still won’t have your own stuff.

    Eventually on Saturday, 17 days after, your own truck of material shows up. An agent of USA Moving may behave like he’s hoping to assist you, and provide you reimbursement of less than one% of your relocation. He also will guarantee to supply you with the consider invoice, and that means you’re able to figure out exactly what your relocation actually price. He states that he is going to send it for you on Monday. He will not.

    We also at USA Moving will ensure that your objects will be thrown onto at least five unique trucks, without any head to the delicate contents… that if tagged accordingly, we’ll kick down a flight of stairs also possess an wolf waiting to perform burpees on the stays of those boxes. In addition, we guarantee that at least 2/3 of your things will be marred, disfigured, broken, ruined, weatherproof and pulverized. We do not event know what customer service means, we grantee this in USA Moving and our affiliate Low Cost Movers.

    And for OUR advantage, we’ll send one to a site to take care of the”refund” (hahaha) for your broken products.

    Thus, register now for a moving adventure that you will NEVER FORGET!!!!! Our operators are standing by…

See more

The best moving companies

Other movers nearby

Write a review
Rate your experience
Rating is Required
Moving route
You must check the box to confirm you are human.
Thank you!
Your review has been published. Reload the page to see it.
Submit your review
1
2
3
4
5
Submit
Cancel

Create your own review

Get a Free Moving Quote

  • 1
  • 2
  • 3
  • 4

What size is your move?

  • 1
  • 2
  • 3
  • 4

Moving date

  • 1
  • 2
  • 3
  • 4

Personal Details

  • 1
  • 2
  • 3
  • 4
Thank you.
Your message has been sent.
We’ll contact you soon.