Home US Movers Inc
8909 Chancellor Row, Dallas TX, 75247

US Movers Inc

(40)
8909 Chancellor Row, Dallas TX, 75247
2.2
40 reviews
Review summary
5
23%
4
5%
3
5%
2
5%
1
63%
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  • Noelia
    Jan 16, 2019
    Long-distance move from Aurora, IL
    Worst moving company

    They had been in continuous contact prior to my move when they picked up my things who understands where they shot them I’m still awaiting a tracking number and yesterday when a police record was filed at IL them against them all of sudden my belongings appears now and they stated they had been emailing me all lies I will soon be submitting another police record

  • John Moore
    May 1, 2019
    Long-distance move from Chicago, IL
    One bedroom mover from Chicago to Denver

    Beware of square footage quote and examine the small print. We had a poor experience with processes and employees. There wasn’t any single contact point therefore we needed to take care of a number of men and women who supplied contradictory information.
    . The movers came late on the afternoon we needed to vacate the flat and the cost went up 60 percent from the initial bid.
    . Delivery time and date changed multiple times occasions within a two day window. At one stage they (United VanLines subcontractor) desired to send before we came so consented to take credit or check card. But when shipping was created (we had been there) they insisted on Cash or Post Office Money Order (see small print! ) ) . This was indicative of this conflicting information we obtained during the transfer procedure.
    . As this was a apartment transfer the space from the van surpassed 75ft. This cost another $300. They wouldn’t move anything until paid. This speed is identical for a 1 bedroom flat or a complete house. It required less than one hour, along with my aid, to transfer the contents to the flat. This payment has been obviously many times greater than the price of 1 hours labour for two people to maneuver the flat contents.
    . We dropped one box and have been advised to submit an insurance claim – no attempt has been made to discover the box.
    . On the other hand there wasn’t any harm as packaging was performed nicely. Shipping was 4 days later pickup and the afternoon we arrived in Denver. Overall transfer cost $2,900 versus authentic bid $1,800.

  • Brad Church
    Jul 25, 2019
    Long-distance move from Newport, NC
    The Worst predators that feed on the sheep

    This isn’t a good business to take care of. They lent me 2300 and was 3400 for transferring an apartment in NC into Pa.. How that they did it had been worse. Showed up at 7pm and ended loading at 1230 am. They then told me that the fee. . What should you do? Say not, and bring back everything in, or move right ahead and accept it. . Its a deceptive method of earning money and hauling your furniture hostage until they receive their cash. They then possess the so called insurancecoverage. .60 penny per/pound… that absurd for my Television, sofa ect. . They suck and they’ll go out shortly. .

  • Sandy Richardson
    Oct 15, 2019
    Long-distance move from Dallas, TX
    Still waiting...

    I asked on October 3rd a shipping date of Saturday October 12th. It is now Tuesday October 15th and I have not heard a thing from anybody in shipment about when my possessions will arrive. Nobody is replying my mails, and attempting to have a person to answer a telephone call not as answer a query is quite tricky. Such poor customer support once I have paid in total, $4700, also requested 9 times ahead of shipping. I don’t suggest this moving business.

  • Stephen Boucher
    Sep 27, 2019
    Long-distance move from San Antonio, TX
    Latest move from San Antonio to Rockport TX

    We had been delegated this inspector through a broker. Whenever the Mover really arrived at our home, the day we were supposed to proceed, I got a telephone which I had more furniture than they anticipated and it was likely to charge me an extra $2000 to allow them to haul it. I denied the payment originally but was subsequently told that they would just move what they believed was harmonious with all the pricing I had been quoted and leave the remainder. Plain and simple that is extortion! It was fascinating tho that the complete cubic feet was precisely what was called. I wouldn’t ever use this company to move me around city. Horrible experience. Most expensive Move I have ever had and that I spent 22 years going round the world while at the Air Force. Proceed along to a different firm!!!

  • Gail Dominguez
    Dec 28, 2019
    Long-distance move from Texas
    Do not recommend US movers

    Terrible, Terrible, China cupboard glass broken into pieces, dinnerware, glasses, and platters all came broken. Movers were overdue. Quoted one cost but ended up paying double..Do not utilize these folks

  • Breanna Volkmann
    Sep 2, 2019
    Long-distance move from League City, TX
    HORRIBLE MOVERS- SCAM

    RUN AWAY- that firm LOVES to scam you to get more cash and your stuck since they do not inform you till the day of transfer. We had to pay an additional 2300 on the afternoon of that nearly made us cancel. Regrettably, cancelling could have left us lose our $3,000+ residue so we had been stuck in this already. Make sure you read the fine print!!! The men who transferred our home out of Texas we are fantastic but it went downhill from that point. The cargo driver shifted our delivery time and date twice and did not speak any English. We needed to text the entire time to receive anything out of him. He gave us a five minute window to reach the storage device rather than the hour window that they promised even once I contacted him twice with text message evidence and informed him we lived 45 minutes away in the storage facility. We FINALLY get our belongings to the storage device and the driver said that he could not make the truck match back into the storage device and desired an extra $2,000 money to let the next truck to shuttle the material to the device so that we cancelled the 2nd shipping stop since it was so poor and hired a subcontractor (truck / trailer) of our own to transfer the items from the cargo truck into the unit and also to our 2nd stop. We discovered TONS of our stuff has been broken. The motorist contracted the men to move our belongings off the truck- only 1 man showed up so that we needed to help transfer everything. The driver hid in his truck for nearly all the movement making the 1 man he contracted transfer things independently with zero assistance. Following the man they hired had a private talk with us,” he explained and quotation” This Driver is attempting to screw you. Do not say anything but he is trying to scam a lot of money from you. If he does not pay me (motorist to builder ) I was going to punch him in the face. I will make my cash.” The driver came to the device harshly and stated each blanket was 10 and we had to remind him why that they were suppose to carry everything from their blankets/ boxes out of the truck and we did not request to store any blanket. SO, the driver moved to the device and began throwing things around to shoot off blankets – creating a enormous mess rather than putting anything back into their areas (everyone understands how you want units piled properly). Following an extremely unprofessional discussion, we told the driver we better not receive a statement for anything extra and he just laughed at us. Then the contracted plumber man wasn’t even a professional inspector as well as the truck driver attempted to inform us we had to cover the man money for moving although the entire transfer was already paid for. All of our delicate stuff has been chucked off the cargo truck, even with us there complaining about it so just believe what they do when you aren’t there. They did not permit us to look at our stock record until everything was completed just like we are suppose to do in order to ensure we’ve got everything. They had been attempting to provide us other people’s matters since they did not know who it belonged too. I would not expect them to maneuver trash. We’re in the procedure for assessing stock and what is broken/ lost to document our claims. We included what we saw originally that has been busted up on the stock record but again, we were being rushed and could not check everything. Many boxes have been opened and the damages will be piling up. Very delicate boxes were piled at the base of heavy boxes. Total this experience was a nightmare!!!! Movers beware!!!!

  • Pamela Simpkins
    Mar 9, 2020
    Long-distance move from Nebraska
    Movers

    Don’t recommend them!! Moved from Texas to Nebraska- ruined tv rack, bakers stand and dropped my big box of image – took me two weeks to receive my furniture!! Bad communication!!

  • John Machay
    Dec 12, 2019
    Long-distance move from Illinois
    NEVER USE!!!

    Awful. Showed up with incorrect truck so that they needed to receive a separate truck and billed $385.00 for the truck. My first 2018 $32,000.00 Harley Davidson was about the vehicle. I had been told that they could not deliver is indeed it had been dropped at a Walmart parking lot. Perhaps not a joke. As soon as I got there to receive it the brand-new battery has been dead. I needed to enter the shop to find jumper wires to get it moving. When launching boxes we discovered meany broken products. We needed to cover before they unloaded anything. They’re still unloading so we’ll upgrade. Don’t USE!!!

  • Blaze
    Oct 5, 2017
    Long-distance move from Frisco, TX
    Worst experience. Be careful!

    Employing this business to move my things was among the worst experiences of my entire life. I had precisely the exact same experience that lots of the negative reviewers have described below. I think they have fewer negative testimonials only since they’re attempting to purchase off customers. This is my experience:

    1. Everything was amazing with their sales staff. They’ll pick up my phone on the first ring, so respond to all mails, they’ll offer to match almost any other quotations we get, they’re available to minor changes in the program because”they know that changes can occur in a huge movement” (!!) .
    2. A packaging and pickup team came on time and began packing and loading the vehicle. About half way through loading, the tone of this pioneer began shifting. He said I’ve a whole lot more things than they’ve consented and hence either he can quit loading and leave the rest with me, or I must pay extra. Who will consent to leaving half of all their things back, once you’re moving across the nation the following day? Eventually he billed me 65 percent more than what was consented to their sales staff. They took 70 percent of their overall charges. Now, all of my precious stuff and 70 percent of the cash is together.
    3. They began showing their true colour after taking my things. I’d consented for storage of things for 35 days, and also have given them 3 weeks notice to the shipping date. So far got closer, I’m not getting any correspondence by the business. I began to call all of the numbers I’d been awarded and nobody picks up the telephone. They’ve caller ID set up, so anytime they see your amount, they will intentionally not pick up or react to Voice mail. I delivered numerous voice mails, sms but no reply. I got so stressed and guessed if they’ve even sold my things. Eventually 3 days after the agreed delivery date has passed and still no reply, I needed to send a buddy in person for their speech given on the site, and it took an hour for him find their own office, which can be a very little”unmarked” space in a warehouse places nearby Dallas with 3 people sitting in front of computers.
    4. My buddy called me on telephone while being there and I can speak with a man for the very first time. He stated, they will look for a truck at next 2-3 days, and can’t say when they’ll have the ability to do this (!!!) . He consented to allow me to understand the progress the moment they can locate a truck. Bear in mind, their sales staff had stated, they run their own trucks and can be similar to other moving companies, but it appears that they do not even have just one truck. After two weeks, I get an email saying material is filled and is along the way.
    5. The following day I get a call from the truck driver, stating that his truck is broken down and will come just after two days. The following day morning (8 days later agreed delivery date, and we’re sleeping on the ground in a vacant home for all these days), the truck driver comes. He does not have anyone with him, and not even a screwdriver to build the furniture. He hardly can speak english and spends another 3 hours on phone calling hourly helpers to assist him moan, and finally ends up becoming 1 school student who’s doing this task for first time. They both unload things for 5 hours, and in the procedure (or through storage and pickup ), breaks a few precious products. When I point out that, truck driver says”oh, its a huge move right, there’ll be some harms. It is possible to call the company if you have some problems”! I’m reminded again of my experience of”calling the business”. He chooses the remainder of the cash in money and leaves.
    6. I opted to submit a claim for harm and utilize their promises site. That is just another one of the very terrible customer care setup. You’ve got to take hard copies of all of the kinds, photostats of all paperwork, photos of damaged items etc and send it into a speech in Florida. This is obviously , a 3rd party company who don’t have any connection with the movers. They sit of it for two months and sent me an email requesting me to send a normal letter stating”I’ve no more files to submit”. Finally after 4 weeks, they agree to pay $76.00 if the harm done was over $800.00. For this I must again send a hard copy of accepting it!! It isn’t even worth the cost of paperwork I did for submitting the claim. Decided to not accept it.

    I haven’t exaggerated anything over. I paid over $4700 and that is exactly what I got. Decide for yourself!

  • Dale Telgenhoff
    Feb 10, 2020
    Long-distance move from Weatherford, TX
    Bait and switch, damaged goods

    US Movers came on day of transfer and said figure was $2000 greater than that which was originally agreed. On delivery, almost $2250 in settlement happened.

    On 5/29/19 I got a quotation for our transfer out of Cross Country Moving Group for about $9528.55. On the afternoon of the transfer (6/29/19) that the subcontractor (US Movers Inc) said the price will be $13,500. Since we had to be outside that afternoon we consented, and paid off the invoice. On shipping 10 days after they charged us an extra”shuttle fee” of 2000. On shipping it was evident the boxes were loaded and unloaded a few times, since the majority of the boxes (bought moving boxes) was crushed. Glass shelves along with other things the movers themselves packaged were shattered. Photographs of each of the products were shot since unboxed by myself and from the moving business, also totaled over $2200 in compensation. On filing a claim during Movingclaims.net the firm agreed to cover $67.30 supporting compensation.

  • Trisha Hogan
    Mar 12, 2019
    Long-distance move from Silsbee, TX
    AVOID AVOID AVOID

    The men and women who showed up to fill and load my things were fine and from what I could see managed my things carefully. The men in between however did not even attempt. While loading everything to the semi, then they need to have employed the fork lift to push up to each space as you can. They bent tool work benches, tool boxes, even a brand new dolly! Boxes were broken down the sides, crushed and also upside down. The site is only going to let me place 3 images, among that fails to load. I wish I could demonstrate the shattered glass, broken computers and everything else but that I did not take photos of all of it IN THE BOXES. Incidentally, you’ll have to take photos of EVERYTHING inside and out of the boxes. Here’s a quote straight from their promises centre (which can be a joke )”PHOTOS OF EACH DAMAGE ITEM – Photo should reveal the whole thing and the particular harm maintained. For boxed objects claimant, give a photograph of this product along with the box. All photographs must be in colour. Make sure you mark each photograph with your name and the name of thing pictured. In case pictures aren’t labeled, they won’t be considered. Don’t submit over two pictures per damaged thing — Again, picture must show the whole thing and the particular damage claimed.” This information isn’t shared with you till you’re submitting the claim. So heads up. Furthermore, if you did not buy any insurance do not bother claiming. They foundation your refund if any away from the sort of insurance you picked. Personally, I wish I would have picked another firm.

  • Erika
    Jun 22, 2018
    Long-distance move from Tracy, CA
    DON’T DO IT!!!!!

    We’ve been waiting for nearly two months to discover whether and if our stuff will be sent. Nobody knows where the shipping driver is! We had been informed when we booked that we’d get our things”if we desired it” Do yourself a favor and decide on another moving business, unless you enjoy not understanding what is happening, and residing in doubt. If we’d have understood up front that they could not provide us any answers we’d have gone with another person.

  • Tina Qur
    Mar 2, 2020
    Long-distance move from Dallas, TX
    If I could give zero stars I would

    This moving business is unprofessional, untrue, and more stressful. They showed up about the day we requested to transfer the furniture. They dropped our speed to pickup extra boxes and talked extremely rudely in the minute they entered the home. I shall accept my role in getting a lot of things, but my recommendation to anyone employing this business – browse the contract very carefully. Additionally, have flexibility in your program because they might not provide on the afternoon agreed to. We consented to some weekend and they are now coming middle week that’s stressful requesting time off in a brand new job.

    1) make certain boxes recorded are appropriate and dimensions of boxes will be Accurate

    2) area of this apt Ought to Be recorded correctly

    3) you have to box EVERYTHING!

    4) Ensure the Number of staircase is accurate

    5) ensure the shipping place can take an 18 wheeler. Otherwise, they cost you $$ to move your furniture into a shuttle.

    In general, our quotation is currently tripled that which we expected to cover. I must have proceeded with two guys in a vehicle… they are somewhat expensive, but they answer the telephone if you call and are specialist.

  • Elizabeth Nuchia
    May 22, 2018
    Long-distance move from Texas
    Absolute Nightmare

    Lost chair and little table, missing shoe purse with 10 set of shoes that are lovely, and overlooking miscellaneous products. A lot of many broken and ruined treasures. Danny was revenue contact: he promised me over and over again in first contact in December 2017 to packaging day in March 2018 to”do not stress, Mrs.Nuchia, we will look after everything!” I was STUPID, must have insisted to a representative coming into the home to provide the”binding” agency. Rather, the eloquent salesman offered me a”entire 26′ truck”, claiming it would hold all. However, when roughly half was packaged and packed, with just 3 days prior to shutting the home sale, the direct packer advised us that the price could be just another $2000, since there was greater than could match the 26′ truck. We had no option except to spend, no opportunity to have a different inspector. But this was just the start of Grief City! Weeks after our favorite delivery date, overdue at an almost-dark day, a truck arrived at the new property. After they completed unloading, we found and noticed that two numbers were lost. Within the vehicle was somebody else’s material thrown and loose randomly. My husband did visit our king headboard, that we all promised. But among those high-end cushioned chairs into the terrace dining table has been gone, we finally have a dining table with 3 seats. A gorgeous butlers cart (that my husband’s performer cousin’d only pinpointed, we’d literally never used it because she’d it????) Is lost. My sneakers! I am heartbroken. I have never in 74 decades of life experienced this kind of fraudulent business. They had a responsibly to protect our items and also they DID NOT. Utilize this business at your own peril.

  • Brian Faucher
    May 22, 2020
    Long-distance move from Nevada
    STAY AWAY STAY AWAY

    More than 3000 dollars of reductions.

    There insurance policy is really a prue bait and switch scam.

    I’d over 2400 lbs of things damaged there’s 60 cent per lb policy there’s 13 photos that revealed the damage things which has been provided to the business the day of shipping.

    They provided me 400 hundred bucks now after 4 weeks a waiting that equals to 690lbs of compensation.

    Below are a few of my things were a cherry cupboard, amoireand hand carved rock dining table legs,massage mattress, 4 with 6 images.

    The majority of these things are non fixable as they were dropped many occasions ar shipping.

    What an f–king mess do not employ them that they will ruin everything.

  • Chandra Elia
    May 6, 2020
    Long-distance move from California
    Movers are stealing stuffs

    The general service was fairly good from the start to the finish. They didn’t miss the pickup time however they arrived to deliver sooner than we anticipated.

    I’ve my son drawer that deciphered on the corner that I guessed it had been lost during the lifting. What really pissed me off, they had been stealing a lot of body creams and facial scrub. I’ve got them in a plastic bin along with the movers started them up and carrying about half of this bin. I recalled clearly I’ve 7 Victoria secret cream and it had been 1 abandoned, 8 of bath and body works lotion and just 2 left. They also stole my high-end facial wash. I’ve great deal of these things and of they had been believing that I don’t observe some of them lost, they were incorrect. And today I must take care of the claims that I might not be receiving the complete amount I have spent for my own things back. I should have listened to my wife to change to banker box rather than using plastic bin. I believed I could expect this inspector, however I guess I had been totally wrong

  • Barbara A Gabbart
    Apr 9, 2020
    Long-distance move from Fairfield, TX
    Moving experience

    Damaged furniture and smashed boxes resulting in harm. Gave false information in the period of packing/moving so today won’t take responsibility and repair things.

  • Chelsea Richardson
    Jun 4, 2020
    Long-distance move from Round Lake, IL
    Missing items and late

    We noticed this was a terrific company, nevertheless they had been always hours late with zero communicating (we had to call several times to find any time frames and they’re still late for all those granted ). We are also missing a bit of furniture as well as handily, can’t get ahold of anybody as the consumer support shut straight as the movers were all departing. I have moved throughout the nation multiple occasions and I have never had that much strain out of a moving business.

  • Leah Ordonez
    May 20, 2020
    Long-distance move from Dallas, TX
    Unprofessional Company, Horrendous Service

    This was a general terrible business to use. They showed up late that the afternoon of the movement and hadn’t been operating an hour until they vanished and stated they had to find lunch. When we mentioned we had been having to get around the path to be sure we fulfilled our deadline to begin a new project, they stated they’d return later but they might only take stock themselves and let us understand modifications afterwards. We dropped this unethical deal and didn’t get on the street till way beyond our projected time. We expected this could be the worst of this – it was not. Not only did they wind up delivering days following what we mentioned our preferred move so far was, but they phoned us 24 hours prior to the transfer and said that an supervision led them to think they’d require an extra $500 until they might deliver since they couldn’t deliver a truck that dimension downtown. I was angry. Our speech has ever been the same as day one but that was never said. I argued against it and they stated they’d send a man to manage the parking accessibility and move from that point. The man arrived in 8PM WITH the truck and said they would not need to bill an additional $500 at night, however they would at the afternoon so he had to send it directly then. We contended with the organization and they promised us more help would come and it’d be rapid – equally lies. This strange guy proceeded to attempt to perform it himself and the supervisor began sending out our calls to voicemail. He fell our Ethan Allen desk onto both sides and fell boxes clearly marked FRAGILE incorrect side. We were overlooking a nightstand, that which was filthy, l the wooden furniture needed scuff marks and broken chips, so the sticks had holes in them, and also to boot – that he yelled at all and he pushed his telephone at me once his supervisor called. I’ve not dealt with this kind of a dishonest, unprofessional business in my own life. We’d have been better away A. Selling our items and with everything we paid these as a deposit to new furniture B. Transferring it ourselves or C. Implementing the arbitrary homeless individuals off the road to transfer it. I wouldn’t ever recommend this firm to anybody for any reason.

  • Robert Williams
    Aug 7, 2020
    Long-distance move from Irving, TX
    Change in price, damaged and unmoved items

    Avoid this business!

    We began by getting a quote for the transfer and setting up a time for everything to be picked up. The day of pickup, the movers that they contracted stated the quote they had been awarded by US Movers was far too low and they couldn’t take everything.

    As it came time to receive my belongings to my new house, the driver called told me that I would have an additional surcharge for shuttle support since the truck wouldn’t fit in my street. A US Mover representative looked at pictures of the street around my new home once I pioneered the contract and promised me there was lots of space for your truck. When I phoned them to dispute this, I wound up with an additional $848 fee for the shuttle so as to receive my items back. It had been when they began moving my items that I also noticed focus on detail, like a box clearly marked as delicate being in the base of a heap of thick boxes.

    At length, the true move ended up ruining my couch. Regardless of the motorist who delivered my merchandise himself writing that the sofa is unusable as a result of structural damage, I’m getting plagued with the insurance policy group for much more documentation afterward I had been given. Contacting the service team for submitting complaints can also be completely useless. As soon as I asked them to describe among those questions in these types, I have back a typical email free of information related to my query. I inquired again, and also their instant response was actually my precise question except for punctuation mistakes.

    Dealing with this business has completely turned me off the notion of hiring movers. Following this experience, I’ll be shifting my own merchandise in the long run.

  • Jesse Green
    Oct 28, 2018
    Long-distance move from Oklahoma
    Avoid!! Watch for both reviews

    Anyone giving these men good reviews have to be a bot compensated to do so.
    Moved from Tulsa OK to Houston Tx. Price wasn’t a problem but appears to be a frequent point to be missing items, normally large end. Missing tools, TV, temperpedic matress, children bike, new vehicle seat. Etc etc..
    I shall give credit, the operator or supervisor explained the storage device my things were saved obtained broke into and will provide me the insurance amount. Was paid.
    However, 2k of involving 5-8k of things broken and missing.
    Don’t use unless you’re fully insured, do not care about household items or are shifting nothing of significance.
    You get exactly what you pay for and less. Fantastic luck.

  • Rakesh
    Jan 16, 2019
    Long-distance move from Edmond, OK
    Cheat and Irresponsible

    Don’t believe them as your very last OPTION also!! Its a business run by cheaters and liars of the maximum order. They dropped our costliest box comprising XBOX along with other gadgets along with the group of our favourite novels. We had been concerned about the motion of those things and the helper men kept reassuring us that it’ll be fine but finally they dropped only this box and all other less important stuff came through. The transferring process was a nuisance because we needed to call the customer support repeatedly for our difficulties. The Scheduled dates of pickup were shifted 4 times in accordance with their ease when we’d really planned to transfer the things well before our passing. Our Coffee table came all broken up with detached racks and screws (missing ), the mattress is stained into an unclean-able quantity and the sofa has lumps here and there.

    As though that was not enough that the man who arrived to drop off the products was rude and very outspoken .We told him about the missing box and that he was not prepared to admit it and kept telling that we’re lying about the lost items. The moving firm and sub contractor maintained playing the blame game and now they wont even reimburse us a good sum to the material values 700+. The insurance clauses clarified to us were entirely different than those they’re prepared to accept. We were advised that whatever packed with the movers could be reimbursed during its original cost but today they’re disagreeing to this very statement and aren’t prepared to entertain the claims.

  • Frank Martoccia
    Feb 12, 2019
    Long-distance move from San Francisco, CA
    DO NOT HIRE THIS COMPANY

    BEWARE. DO NOT HIRE THIS COMPANY. THE 5 STAR REVIEWS ARE FAKE. AND THIS IS TRUE BECAUSE THERE ARE ONLY 5 STAR REVIEWS (WRITTEN BY THE COMPANY ITSELF) AND One STAR REVIEWS (THE REAL REVIEWS, ARE ALL NEGATIVE). They’ll TAKE YOUR MONEY, YOUR THINGS WILL ARRIVE WEEKS LATER AFTER THEY PROMISED, AND THINGS WILL BE DAMAGED. THIS COMPANY WILL BE OUT OF BUSINESS SOON. DO NOT WASTE YOUR MONEY

  • Kevin Hays
    Apr 8, 2019
    Long-distance move from Dallas, TX
    Beware of Underquoting and Overcharging

    This firm, through its own Partners MIKE CARLSEN offered $4,900.00 to transfer us from Dallas into Alabama. Five additional regional movers offered between $6,000-$7,100. On Friday afternoon, they said that they had suppressed our”linear footage” along with also our price would need to be recalculated. From the time they have completed, our relocation has been currently over $8,200.00. We also needed to cover $241 of charge card service fee commissions to use our bill for repayment, when this firm had advised us the credit card payments had been not the only appropriate form of payment.

    Our private property came in two different shipments, the next of which came NINE (9) days after pickup. Several miscellaneous bits of dissembled furniture have been lost, together with the hardware to re-assemble. Despite being advised that our furniture could be re-assembled upon shipping , neither of those crews that sent our private property assembled some of our furniture. It has been almost two weeks since our transfer, and we’re still going forth and back to Lowe’s attempting to locate hardware that can let us re-assemble our furniture, a lot of that is classic and hard to re-assemble with no first hardware.

    This provider intentionally estimates jobs lower compared to their competitors, understanding that they have you over a barrel on moving day. My buddy MIKE CARLSEN was accessible for calls and emails daily before pickup, however for some reason wasn’t available, nor could he return any telephone or email asking a callback, following the pickup date.

    This company Has to Be put out of company and also reported on the U.S. Attorney’s Office at Dallas (Northern District of Texas).

  • John Adl
    Oct 12, 2019
    Long-distance move from Dallas, TX
    DO NOT USE

    Moved from Dallas to Houston and had the ability to support on short notice, regardless of why. Crews were great, but initially advised to get a faster delivery which has been postponed a day after for pickup and two days later than shipping. They had the very best quote and has been presumed to be more”inclusive”. Located out at shipping they need money and cost for”long conveys. Charged me to get an elevator which they did not need to use, however, was more convenient for them. I wasn’t even told about the added fees once I booked. In general piss poor customer support and dishonest. I move annually and attempted to be economical, so that is on me. Certainly pay a bit more to get a moving company that’s advocated or genuinely all inclusive support.

  • Joan Weinberger
    Oct 11, 2018
    Long-distance move from San Antonio, TX
    Don't bother to call this company

    This is a significant error on my part….This firm does estimates really low bids for your job and then adds on in their will. I moved from Texas to FL. And the packaging was likely to be achieved one day along with also the loading of the truck the following day. Change in their strategies and all was done in 1 afternoon….The last two hours was rushed at the packaging so that they forgot to open several drawers and abandoned a brand new vaccuum from the storage locker room. I purchased 8 apparel boxes but clothing weren’t hung, they pulled all of my clothes in the bottom of the boxes and then piled heavy things at the top. Two lamp colors were thrown from the heap and a 4 leg vanity chair was thrown in addition to The legs moved through a single colour and dented another one. I had several things broken, a porcelein Lladro statue of a tennis player and hand painted wine glass, a cone seat was broken and many dishes…I’ve 2 lamps overlooking, and everyday I find another thing missing.
    I got a call in the adjuster to the business telling me she sent an email for me to record all things missing and broken. As soon as I opened the email that there were indications flashing caution to not start. .
    Encrypted along with also a virus, so I deleted it and after reading what others wrote about the ordeal of asserting things seemed like a nightmare. I’ve determined this is a really dishonest business and guess I will just chalk this up to a poor selection of movers. Be conscious of this companies lousy practices and think hard and long when making a selection. The lowers quotes seem very appealing but believe me it will not be the cost when all is done and said.
    J. Weinberger at Naples

  • Taylor Maddox
    Mar 14, 2019
    Long-distance move from Round Rock, TX
    Good move for price

    I had a excellent experience with all the shipment. Michelle and her assistant had been quick to answer my queries regarding my shipping date. The movers took aside and put it all back together. They didnt loose any other boxes. There was minimal harm that’s great think about the very long distance. My main criticism is Mike, the sales man. The moment he closed the bargain, he stopped reacting to some of my queries. If you wish to utilize US movers, then I’d propose using them but maybe not moving through Mike.

  • Ryan Ellenburg
    Sep 4, 2019
    Long-distance move from San Francisco, CA
    Great movers, back office could improve

    The men who packed us up and brought all good. 1 thing that got misplaced the driver worked difficult to locate it and return to me. I had a couple of questions about some broken things and following the movement was completed I have no help or responses.

    5 stars to the men who did the transfer. 2 stars to the business itself for lack of assistance.

  • Sara Davo
    Sep 3, 2019
    Long-distance move from Plano, TX
    Happy with my choice

    US Movers transferred us from Plano TX into the Bay Area, and also kept our whole 5 bedroom home products in storage for 6 month before our home was prepared, the movers did an excellent job wrapping and packaging and the were really favorable.

  • Jeremy Levine
    Feb 17, 2019
    Long-distance move from San Francisco, CA
    Great company

    I simply had a movement achieved by US Movers and what was wonderful.

    Moving from San Francisco to Dallas took them 10 times (that I presume isn’t a very long time) to transfer my merchandise and also cost me $2400 for a 1 bedroom apt.

  • Dammy Ajas
    May 16, 2019
    Long-distance move from Arizona
    It was a smooth move

    During our final movement 3 weeks ago, US Movers and its own moving group were incredible. The sales rep man was quite receptive; movers showed up early and failed to stop for a moment before the job has been completed. Not only were they hard workers, they also treated each bit of their furniture as though it were their very own. I really recommend these men; they’re fantastic!

  • Philip Anderson
    Sep 7, 2019
    Long-distance move from Florida
    Very professional!

    Everything was accounted for, and they made sure that everything was where we needed it. They worked quite difficult at the Florida heat for hours!

  • Elena Karets
    Sep 3, 2019
    Long-distance move from Los Gatos, CA
    Outstanding customer service

    This organization is excellent. They’d supplied an outstanding customer services. My transfer from CA to TX was so eloquent. Michelle was donated much to this procedure. I recommended this business to my friends.

  • Sam David
    Sep 24, 2019
    Long-distance move from Austin, TX
    Take the bad reviews with a grain of salt

    I had a fantastic experience for this particular movers, my sales representative Jonathan was quite knowledgeable.

    The movers did a terrific job packaging everything, I’d hardly any damaged items to get a 5 bedroom transfer.

    There was little increase in cost but I believe that this have the territory of proceeding, very good job overall, certainly recommend.

  • Melissa Nor
    Nov 12, 2019
    Long-distance move from San Francisco, CA
    Great service

    We transferred us from Bay Area into Austin, which went excellent complete movement took one week along with quite minor harms.

  • Joe Willy
    Aug 13, 2020
    Long-distance move from Dallas, TX
    Great Move

    Possessing an excellent Move with US Movers, Primarily I assessed the approximate Vale of my movement onto my shifting testimonials site. After that they gave me a approximate sum that I must pay them. After sometime they phoned me and advised that their staff members are going to be in your home in only 20 minutes. And also they are quite inexpensive. I’d highly urges them to everybody.

  • Jpseph Pelto
    Apr 23, 2020
    Long-distance move from Laredo, TX
    US Movers Inc Dallas

    I had been quite happy with the attempt of Jonathan Martinez and his team in transferring us on April 14, 2020. Jonathan and his team moved beyond what was anticipated to load truck to maximum extent possible to acquire all of our products on in 1 load. Job well done.

  • Debra Sharke
    Oct 13, 2019
    Long-distance move from Killeen, TX
    Murat and William

    I transferred from Killeen Texas into Cincinnati Ohio. My stuff came on October 12th. Murat and William did a fantastic job of distributing all of my products. They took extra special care with each bit of furniture and also of those walls and flooring of my new apartment. They made sure that everything was put back together and put where I needed it. I would strongly suggest Them over and over again!

  • Kevin Hassett
    May 18, 2020
    Long-distance move from Oregon
    Great Experience and Customer Service

    I do not generally write reviews unless I’m really impressed or very disappointed. In cases like this, I was really impressed.

    US Movers known as the day before and the morning of the transfer and came in time. They did an superb job packaging the furniture. On arrival, they immediately unloaded everything and put items in their own place. The Ikea mattress needed to be disassembled due to the tight stairs but it was performed fast and without criticism.

    In general, we were extremely impressed by Dan and his spouse and I would strongly recommend them to anybody.

    The price was reasonable and the grade was above my expectations.

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