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2999 Pacific Dr STE A, Norcross GA, 30071

US Express Relocation

(124)
2999 Pacific Dr STE A, Norcross GA, 30071
US Express Relocation is a fully licensed and insured full service moving & storage Company. With our impeccable reputation and years of service in Atlanta GA, US Express Relocation is proud to be the full-service moving and storage company of choice... read more
US Express Relocation is a fully licensed and insured full service moving & storage Company. With our impeccable reputation and years of service in Atlanta GA, US Express Relocation is proud to be the full-service moving and storage company of choice for both residential and commercial clients. We understand the stressful conditions that are inevitably experienced with every move and as such remain committed to alleviating these conditions.
3.7
124 reviews
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  • Dawn Bryan
    Oct 5, 2014
    Long-distance move from Georgia
    DO NOT USE THIS MOVER!

    I needed to move from state immediately and also this referral  to US EXPRESS LOCATION, situated from Norcross, Ga came my way. Composing number one..If your binding quote looks great it does not mean ANYTHING!   I asked to get a binding contract.   I’ve moved more than a dozen times at 15 decades and that is most certainly the worst going experience I’d had. My binding arrangement included stairs in pickup and delivery, etc.. . And shed at storage place. It began poor when BEN that took my order  told me”that there were not any hidden charges”  within our arrangement later we spoke and verified all. Subsequently at select up he   said that my quotation today would be tens of thousands more, realizing I had been going out of state another day.I walked and that he came down a few. I was essentially held hostage. Several items weren’t packaged and broken even BEFORE being placed at the vehicle. A number of the things which were branded for OUT OF STATE weren’t on the shipping truck to Miami and so were really placed in Atlanta Storage distance, I  discovered later after shipping. I have been promised a delivery date which was 5 days late. Eventually after no notice, they  desired to delivere  late on Sunday and that I needed to wait till Monday as a outcome. They dropped and stated it’d cost me $750 per day to maintain. READ YOUR FINE PRINT!!! I could not believe it. In addition to this, they brought me a different penalty for shuttle that we discussed together with the contract. I had it ordered for your van to fall off directly in front of my apt and alongside an elevetor to first floor, even though we’d arrange for a single flight of stairs in shipping with arrangement. WRONG! They wanted more in money before fall off. UNBELIEVEABLE!! I called customer service just to get it be BEN. Ben manages everything! I inquired repeatly who’s the operator. I find out after that BEN is your operator. THis is a NOT a fantastic trusted professional moving business. That is a little”unethical” operation. I’m submitting a claim for the damages products. I hopeI get it  but I’m not suitable that I really will. BEWARE!!! Moving is stressful enough with no moving bees eat you alive.

  • Gerardo
    Nov 12, 2014
    Long-distance move from Georgia
    Smooth and easy move

    Thanks a lot US Express Relocation for making my movement so fast and simple. I needed to proceed to SC abruptly from GA.. Moving is a huge annoyance but US Express Relocation actually did a fantastic job. I didn’t need to think about something. They easily did it all. No damages or any hidden charges. It had been wrapped up only in two hours and informed me as many occasions as you can. The entire experience was easy and simple. Thanks again US Express Relocation.

  • Margaret
    Nov 17, 2014
    Long-distance move from Georgia
    Excellent Service !

    US Express Relocation is your best moving company I have ever experienced and hired. The moving team were specialist, proffesional and very organized. Mike and his team knew what they were doing and were nicely equiped to seek help for loading and packaging. I had been advised timely and properly for delivery and obtained my furniture timely since I anticipated. To get a fair moving price with intense customer support,  US Express Relocation is your best moving company I urge. For my second move I shall rehire them with no doubt.

  • Tiffany
    Nov 21, 2014
    Long-distance move from Georgia
    Best Moving Company !

    Thank you US Express Relocation to take care of our moving to Florida. I was reffered by a friend and I decided to hire this company for my move. The pick up was very smooth and the crew were very experienced and proffesional.  They were very courteous and knew their job. The delivery was timely and they reassmble my furniture which made me very happy. I am highly recommending them as a best moving company in GA.  

  • Frankie
    Nov 23, 2014
    Long-distance move from Georgia
    Great work by US express relocation

    I’d love to thank US express movement for stepping in at the last minute and taking good care of our relocation. As soon as I began searching for movers we could not believe how many moving businesses that there really is. After doing months of study we eventually determined that we’d proceed with US express movement. They worked together and could explain the procedure in a far more professional thing to the other firms that we were contemplating. Cost was cuisine; the movement itself was above average too. The pickup was finished in time, and I must mention the professionalism in which they managed and packed our possessions really provided me peace of mind. The team and support was beyond our expectations. The transfer went great and not one of our pricey equipment got ruined. I would recommend this company to anybody seeking to proceed with a complete service firm.

  • Amy Dunn
    Dec 3, 2014
    Long-distance move from Georgia
    Finally we moved

    It’s been the dream to move to some other country as my husband and I always needed a more peaceful and friendlier place. Thus, a month we had the choice to eventually take my Mother’s home in Summerville, SC and needed to hire a moving company to provide a hand for every one of our things. We contacted US express movement and they have been considerate and considerate. They offered us a fair quote and guaranteed to perform well with the relocation. We sort of trusted them immediately because the man (Peter, earnings rep) really looked so authentic and persuasive. Consequently, they sure didn’t keep their promise and also the movement concluded punctually.

  • Javier
    Dec 17, 2014
    Long-distance move from Georgia
    Satisfied

    Amazing service and in a very low cost exactly like everyone mentioned. In my quotation to select up to shipping, everything as soon as good! Each of the wrapped up and unwrapped and securely moved in and out. I was really satisfied with this firm. Thank you for helping out us US express movement.                                                                                                                                                                                                                                                                               .

  • Stanley
    Jan 11, 2015
    Long-distance move from Georgia
    Skilled

    Their staff was really social and concurrently professional to move our possessions from Norcross, GA to Orlando, FL. They spent quite brief time to package and upload our furniture. On moving day, they have right to work after birth. The men did not squander time reshuffling stuffs at the truck, instead they worked amazing. I transferred a very major size mattress along with other awkwardly shaped stuffs. Initially I had any doubt however, the crews transferred our things such as those had been nothing. They’ve been proficient on getting stuffs unloaded too. I used lots of boxes since I could not throw away my any belonging off. It was easy to comprehend particular item from distinct boxes because of their accurate tagging. I’ll clearly suggest US express move.

  • Steve Phillips
    Jan 14, 2015
    Long-distance move from Georgia
    One of the best in business

    I can’t suggest US Express Relocation highly enough. Their support was included packaging our entire house and then moved us to Miami, FL. They also provided the best support that I believe we’ve ever received, in a really acceptable price. They turned up sooner than promised and worked hard, listened to what we mentioned, were affectionate, efficient and supportive and made moving home a joy! The foreman Oscar was very well organized and also his additional crews were so brilliant, they worked tirelessly and cheerfully. They were rather orderly moving us into the new home, offering to plumb from the washing machine, reassemble our furniture, even move the couch and tables and things about to where we desired them, and ensuring that the boxes were at the correct rooms. I have to state US Express Relocation is among the very best in moving industry.

  • Steven
    Feb 10, 2015
    Long-distance move from Georgia
    I am very pleased

    Quite delighted with this firm. They left an extremely stressful job so much simpler. Transferring team was quite useful, along with how our possessions were packed revealed just how much attention was obtained. That one will be up with all the best when combining cost, communication and service. We transferred a two bedroom flat to PA.. All employees were quite experienced and friendly. The group didn’t get to a furious rush, but had been pleased to work more taking appropriate care of our objects. We didn’t locate any harm or furniture and otherwise has been correctly collect on birth. Payment was carrying of the debit card as agreed without any hidden extras. Overall an excellent experience based on what I’d certainly suggest US express movement.

  • Fred Williams
    Apr 2, 2015
    Long-distance move from Georgia
    Full credit to them

    These men were unbelievable!! They came into my home and greeted me quite kindly. I asked me what were some particular things that I needed them to perform after which we discussed that a game program. From there they began moving and blanket wrap all of my important pieces along with the wrap was good! Really secure my items! When they delivered my things it turned out to be a excellent job. They put all together and at which I wished to. They really did a fantastic job and deserve all of the credit on the planet! For me personally, US express movement is the very best in moving company.

  • Raymond Turner
    Apr 7, 2015
    Long-distance move from Georgia
    Super Service

    The sales representative (John) of all US express movement was quite insightful and made certain I understood they’d cure my furniture with good care and noticed the delicate information and characteristics of my cabinets, armoire and several other vital products. Just within a week and they made good on the promise created. I can guarantee that from my experience they’re extremely dependable and always available to speak. Thanks for creating it not frightening to utilize a moving agency.

  • Andrew Jones
    Apr 26, 2015
    Long-distance move from Georgia
    They were very helpful

    US express movement transferred us inside only a week by my first contact with them into the moving date.  Regardless of the brief notice they handled a house visit to provide us a very clear quote. I used ton’t utilize their packaging support, but nevertheless they assisted us in packaging our immaculate things in the previous minute.  I can not praise their solutions enough – they’re capable, considerate, flexible and friendly with all, by agreeing to include things into the load into timings of delivery and collection, and was able to squeeze every thing from dismantling some huge furniture.  I was also very delighted with their cautious management of my genres that are musical instruments.  Overall an outstanding moving agency. I’d suggest them to anybody.

  • Steve Mcdaniel
    May 10, 2015
    Long-distance move from Georgia
    They were delightful

    The moving crews were quite proficient and exceptionally competent with the endeavor. Nothing was too much trouble along with the manager constantly assessed everything was okay with me. The support I received was quite impressive and I’d recommend US express move to anybody I know is likely to proceed. The crews did not faze and remained cheerful despite needing to move a great deal of heavy and awkward parts of furniture and plant pots. That which we obtained unharmed. Truly brilliant!

  • Candace Branch
    May 15, 2015
    Long-distance move from Georgia
    Friendly- Family Man

    Ben was an great individual. He assisted me feel comfortable regarding the transfer. He took good care of my kid’s toys and my own washer and drier. He cared more about the household compared to paycheck. He can come off as a tough man but actually wishes to help. Some might believe they’re getting ripped off, but I say only hope the process and understand that nobody is ideal. He cautioned me about all of the ways I could be charged and let me make the decision. What else could you request?

  • Ed Patrick
    May 23, 2015
    Long-distance move from Georgia
    Home Move from Marietta, GA to Aiken, SC

    Exceptional support. Excellent customer support as Ben and Jessica supplied me with the online quote and I accepted the last contract online. Ben called me an hour ahead of his birth and was punctually. I managed to run out and get coffee and breakfast without worrying about those coming. I am a single father. They started work immediately in a considerate and professional way. The move from begin to finish was finished 2-3 hours before my quote. These products were properly wrapped without any damages to my things nor the home. The cost quoted was the price which I paid. Fantastic price and support that I recommend to anybody. Thank you Ben and your staff!

  • Alonzo Mccarthy
    May 27, 2015
    Long-distance move from Georgia
    Efficient

    We hired US say move to maneuver out of GA to FL. These men did an outstanding job, and it could not have gone more smoothly. They had been on-time; completely courteous about ensuring matters went where they had to. I even found them placing the scratch-proof decals onto the bottoms of each bit of furniture that they returned – without needing to ask. The transfer has been 100% easy, absolutely no problems, and very inexpensive. Can use them again.

  • Miguel Green
    Jun 15, 2015
    Long-distance move from Georgia
    High quality

    US express movement relocated my home stuffs a week. I believe they weren’t bad. I do not relocate regularly therefore I did not need to experience those folks on a regular basis. Despite of that I felt that the fantastic quality in their job. They have been well handled beginning on their customer support to execution of work force to implementation to finish delivery. I found it fairly much errorless. I believe they maintain decent quality in their job.

  • Lance Leonard
    Jun 23, 2015
    Long-distance move from Georgia
    Under the good impression

    US say relocation is currently in my great book and that’s because of their great work and a much better mindset. You have to realize their confidence level if they cope with a customer. My move was rather a huge one dependent on the number of products and the space from GA to NY. They happily proceeded following the short. As a comparatively newer moving firm they weren’t supposed to find the job but it had been their assurance that won it. And they demonstrated that they’re capable of doing some other types of relocation. I discovered precise zero amounts of errors in their job. Zero broken items or missing items. No scrape any great or not even on almost any wall. An extremely positive opinion generated.

  • Clinton West
    Jul 10, 2015
    Long-distance move from New Jersey
    Nothing is too heavy for these guys

    My parents chose to go to Providence, RI to reside near me as my spouse and I’ve only had a gorgeous daughter. My dad is a committed hoarder and that he refused to depart all of his cousins back in Ridgefield, NJ. I contacted several movers but the majority of them lent ridiculously. I then came across US state shifting that surfaced me very carefully and quoted a cost that looked really fair. My dad is currently a happy chap having the ability to appreciate all of his private stuffs closely transported from NJ into his brand new home two blocks away from mine in suburban Providence. Thank you a lot US state moving!

  • Darrell Jordan
    Jul 17, 2015
    Long-distance move from Georgia
    Very expert at this job

    My primary concern for this movement was that the space between Norcross, GA and Portland, OR. It’s indeed a world off and that is precisely how much space my movers needed to create with all my possessions. Thank god for US say relocation being such a competent moving company that took very good care of my stuffs. This movement meant a new life in Oregon and that I was not planning to leave my old life behind. My stuffs were neatly packed with the robust and efficient movers delivered in the corporation. They had been properly equipped and understood their job nicely. All my stuffs came right on time and everything was in good shape. The storage facilities have not done any harm to them. I’m quite happy to have the ability to write this recommendation to them and that I expect to employ them again if need be later on.

  • Edwin Nunez
    Jul 25, 2015
    Long-distance move from New Jersey
    I cannot recommend them enough

    My primary concern for this movement was that the space between Chicago and Norcross. Nevertheless, it was a movement I needed to create for the sake of my occupation. A friend suggested me that I employ US express movement that specialize in long distance moves. I phoned them and they appeared very professional and friendly. Their quote was also as reasonable as it could ever get. Their team of 45 men came punctually. Their foreman, Al, had over 10 decades of moving experience under his belt. I had a flight to catch afterwards that day. So the movers needed to be super fast. They ended up all of the packaging and loading in only 4 hours. I had been left with considerable time to comfortably make my trip. Frankly, I did not anticipate such efficacy from a moving business.

  • Sharon
    Jan 27, 2016
    Long-distance move from Georgia
    Professional in every way!

    US Express movers went over and beyond our expectations to our transfer in GA to CO at January 2016. In the very first touch, to the walk through with Ben, the timeliness of this quote and easy coordination of the real transfer, they’re in continuous contact and quite professional.
    Our movement consisted of a single big household separated in to two. Each one of the products were clearly marked along with the unloading and loading procedures were almost seamless.
    An overall excellent adventure!

  • Bun
    May 1, 2016
    Long-distance move from North Carolina
    Awful experience

    I had a terrible experience with US Expressrelocation AKA Social Moving Group. Everything seemed fine at that time that I booked this business till it was time to proceed. We agreed on 03/12/16 to 03/13/16 since the transfer date. I was amazed to have a call from Ben about the afternoon of Friday 03/11/16 telling me that their driver was shortly to arrive in our apartment to the transfer. There was no 1 home because that was not exactly what we’d agreed upon and that was hauled to Ben. Long story short, they nearly did not move our items about the agreed date before I needed to call them a few times as Ben maintained that their driver could not return to NC although it was not our fault that the motorist stopped by about a day sooner than once we agreed on. Ben finally found a motorist to move our belongings on the day of Sunday 03/13/16. Upon entrance of the stuff on 03/19/16, my husband’s laptop was stolen with a number of our moving boxes ripped, our garments and books thrown on the ground among other items. I called Ben to report the problem of our items when they came and he disclosed that the motorist was not theirs and they’d contracted our moving out. That we never knew about in the time of this move. Ben promised to submit a claim concerning this issue. I sent him photos as evidence on 04/03/16 but not heard back from them ever since. This firm has left a sour taste in our mouths when it comes to utilizing movers to get a move. My spouse and I had more hassle coping with them than we’d have if we have done the move ourselves. I DEFINITELY Won’t BE RECOMMENDING THIS COMPANY!!!
    P.s. See attached images as evidence of the harm done to our material

  • Kristen Collier
    Jun 19, 2016
    Long-distance move from Georgia
    US Express Relocation moved me, and I was not only pleased, I was impressed!

    Lately I moved from Atlanta, Georgia to Seattle, Washington. After studying many diverse businesses and hearing a number of diverse quotes I chose to proceed with US Express Relocation. They had been the most moderately priced for the solutions provided. I was really not only happy, but really IMPRESSED using their courtesy and efficiency! All of my possessions have been in the specific same state as when we left, no scratches or knicks! I would advise using US Express Relocation to anybody for any transfer.

  • Tara Weddle
    Jul 6, 2016
    Long-distance move from Georgia
    Happy Customer!

    I moved to Las Vegas, NV. Out of Atlanta Georgia. I have moved several times during my life and each time it is a stressful encounter. 1 thing is for certain US Express Relocation assisted take a huge part of that anxiety and worry off. The sales team, John & his staff did an outstanding job helping me organize each step of my movement; they had been professional and adapting through the full procedure. They gave me a very acceptable speed, all of my furniture and boxes came safe and sound! Five stars to those men – good job!! Thank you!

  • Mansee Jain
    Jul 13, 2016
    Long-distance move from Georgia
    Testimonial

    It was pleasant experience with your organization. All of the products are ideal. And the very best thing was that the service by the team.

  • Emanuel
    Jul 29, 2016
    Long-distance move from Georgia
    Worst service

    The worst service ever, they do not return calls and portions of the shipments were overlooking. Do not be fooled by the affordable price, they do not have insurance coverage to cover the lost bits or damages.

  • Ashley
    Jul 31, 2016
    Long-distance move from Maryland
    What a deal!

    I moved from Maryland to Georgia in the last minute and on a really tight budget. These men worked with me personally to make sure I can manage it. Got me there on time and undamaged! Thank you fellahs!

  • Barbara Fountain
    Aug 3, 2016
    Long-distance move from Georgia
    I was bombarded by calls after using the internet...

    I made the decision to proceed with US Express Relocation, since they appeared to understand just what they were doing. I’m thankful I did. In the very first call using the sales staff, the purchase price of the transfer remained really near the quoted cost. The movers were instant and made certain my valuables were secure. They were quite professional. They even arrived at the place early. They were courteous and efficient.
    My items arrived in excellent condition. What more do I want to say however, let you John and his staff, for a work well done. I’d
    Urge them to anybody. Thank you!! Barb

  • Vic
    Aug 4, 2016
    Long-distance move from Alabama
    KEPT MY MISPLACED FURNITURE!

    I proceeded together with U S Express Relocations, and a number of my precious furniture has been lost, and that I called back immediately to let them understand. And they reacted”Got it”. So I waited a couple of days believing they were planning to send them to me while In route through my region. I predicted back in a day or two, they stated”File a promise !” . We’ll assess lost and found. I suppose they forgot or it’d be simpler for them to pay me .60 a pound compared to transfer my furniture to me. In the close of the day that they made no attempt to recover my things and get them to me. We even went into their lost and found in Atlanta to spot my furniture because it was less than two weeks, and what was discovered was a storage unit filled with missing client things just never tried to be sent and we weren’t permitted to look inside too tightly. I figure US Express Movers is OK when they do not damage or lose any of your pricey products. “That’s if these reviews you see will be true.” How could my transfer of two bedrooms from Birmingham, Alabama to Forth Worth, Texas price $4600 plus a transfer in GA to OH price $2600, move from MD to GA price $1718, move from GA to CA price $1396 plus a transfer from GA to TX price $1105, if individuals are valid 5 STAR remarks??????

    I Won’t Ever USE THEM AGAIN!!!

    Is the furniture .60 per pound?? Read the fine print around .60 per pound prior to signing.

    Now I still want my furniture back, I do not desire .60 each pound!
    It has been only two weeks. It shouldn’t be that hard.

    I really don’t know whether they sell, give away it to workers or simply throw it off.

  • Kya
    Aug 12, 2016
    Long-distance move from Alabama
    I would NEVER use this company again

    I transferred from Auburn alabama into Pittsburgh PA.. Day one July 18th the movers showed up late. When asked when I was prepared to recieve my items and I said yes on July 21st, they still didnt deliever my items. When called them they said oh it probably will be delievered on Sat July 23rd. No delievery no telephone. Telephone them through the night, oh we’re currently just departing. What?? Get my items eventually on July 28th, they abandoned my bed in west virgina in storage. When called my discharged he had been really rude as though it’s my fault. Luckliy I got my mattress. My boxes were all torn up brittle boxes were destroyed not managed with caution. Matters were filthy with black things that needed to washed off. They then lost a few of my items, legs to tables, I dont have a table since it does not have any legs.They have been giving me the run around to submit a claim. Dispatch never hear they tell you exactly what they think you need to this. I utilized Social Moving Group
    Norcross Ga.. Save yourself the mind hassle

  • Michele Wagner
    Aug 14, 2016
    Long-distance move from Georgia
    Great Move

    I recently moved from Atlanta, GA to Dallas, Texas and that I utilized US Express Relocations for my own move. They were punctually day of their move and extremely courteous and professional. Everything came at my new house in Dallas on time, complete, and without harm as promised. I strongly recommend this business for anybody with an impending move and working with a budget. US Express Relocations are a really fair and quality moving firm.

  • Sue
    Aug 14, 2016
    Long-distance move from Virginia
    EXCELLENT SERVICES

    I used US Express Relocation to maneuver from Thaxton Va into Little Rock Arkansas. I contacted them on short notice and they moved out of the way to assist. I had been quite nervous about having a moving company but after speaking to John I made a decision to utilize US Express Relocation and I’m happy I did. I had no issues during the transfer and my things safely arrive and punctually. I paid a very reasonable cost for your transfer and I am quite satisfied with solutions I received. I highly recommended this corporation.

  • Christine
    Aug 15, 2016
    Long-distance move from Tennessee
    Great Service

    Reputable service from the very first telephone call to paying the last bill. Office staff did an excellent job at describing what they can do to me. My support was all that they told me it’d be. Transferring team was on time, really favorable, and place myself and Loved Ones
    Members in ease on a stressful day for me personally. I’d certainly recommend this company for my loved ones and friends and could use them again later on. I’d rate my support as First class all the way.

  • Michael Walton
    Aug 16, 2016
    Long-distance move from Georgia
    US ExpressRelocation

    During my latest move in Atlanta, Ga into Pittsburgh,Pa I employed US EXPRESS Relocation and has been amazed with all the expert simplicity and efficiency with which the business functioned. Customer support was agreeable, movers came on day of movement in scheduled time period and my items came in Pittsburgh on time and with no incident. They werent prohibitively costly either. Quite honest, in reality. Thank you John and staff/moving team!

  • Eric Thibert
    Sep 1, 2016
    Long-distance move from North Carolina
    Worst moving company ever

    I moved out of Nashville North Carolina to oak harbor Washington. My stuff abandoned July 26. It is now September first and still don’t have my things. The dispatcher was impolite. He advised me to f***. You have not got anywhere with attempting to speak to the proprietor or an info in my stuff. Everybody there’s impolite, don’t have any customer service ability whatsoever besides John who is in control of quotes. Nonetheless, it’s been more than a month and they still expect full amount invoice. This organization is terrible. No one utilize them. They also like to get rid of stuff, since I have observed in other reviews they do not care whether the client is not pleased or rant over. Seriously in the event that you would like a great moving company do not utilize them. They also explained why it’s taking so long is I am moving to no mans land, therefore dumb.

  • Sohail Razen
    Sep 7, 2016
    Long-distance move from Georgia
    BAD company

    Please do not attempt this business, they will provide you a inexpensive price on the very first QT then they are going to double for nothing, therefore their direction won’t answer the telephone.

    I won’t suggest any individual to utilize this business.

    Please men save your cash, I shed over 3000 USD since I use this dreadful firm

  • Lucy Kang
    Sep 28, 2016
    Long-distance move from Alabama
    DO NOT USE THIS COMPANY

    I believed that I actually got a fantastic deal in comparison to other moving companies. I read the testimonials, some were awful but some were great. But after having US express movement, I believe all of the 5 stars testimonials were imitation. I believe they were hoping to bring up their evaluation by submitting fake favorable reviews to lure more clients.

    That is my own story.
    I transferred from Birmingham, AL to Oklahoma City. They had been scheduled to pick up my belongings on August 13, 2016. I didn’t receive a telephone call out of them updating me on what time they’d arrive. I waited until the afternoon before and they still didn’t call me so that I phoned them and was advised that they were planning to arrive approximately 12:00pm. I never got a telephone call in the afternoon so I needed to call them again asking for an upgrade. They explained that they were going to be late that they were going to be overdue and could arrive at 4:00pm. I feared this was likely to be recurrence and that I had been correct. They kept pushing the pickup period back till they said they would not arrive until the following morning (Aug 14), not actually giving me a reason why they were overdue. Meanwhile, I dropped $100 to a resort I booked and might have cancelled but that I foolishly thought their promises and moved beyond the counter tops time limitation. I place my preferred delivery date since August 17. They did NOT come until September 12. Following my preferred date passed, I called them a few times every week requesting an upgrade as I never once received a telephone call form them. The majority of the time, they would not pick up my telephone call so I needed to call them several times. Each time I called, they’d give me mindset giving me excuses and saying they’re trying their very best. They eventually came with my stuff nearly a month following the pickup ate and fortunately I didn’t eliminate anything but a few of my stuff had been ruined. Though you get a super great deal, do not fall for this. Do not just consider cash like I did, do a little research regarding the standard of the support too!!!!

  • James Ackerman
    Oct 10, 2016
    Long-distance move from Alabama
    Great Company

    Social Transferring was efficient and at the top of everything I had to finish my move punctually. I obtained a project beyond this country and needed to move fast. Ben made sure everything was taken care of for me and setup. The men showed up somewhat late but made up for it with just how quickly they moved my items. Everything came on time and nothing has been broken (Likely because I allow them pack everything professionally.) I’d some boxes however they came ready with packaging materials, an excess charge well worth my time stored!! In case you’ve got an out of state transfer and so are worried about your possessions showing up on time and in fantastic state, I highly reccomend with this business. I am so impressed I needed to write a review.

  • Marc Caccavelli
    Oct 27, 2016
    Long-distance move from Georgia
    Terrible inefficient service and a total ripoff

    This company was nothing but a real thorn in my side along with my movement in Atlanta, GA to New York, NY. They’d given me a fantastic quote, but then more then tripled the cost once the movement was originally finished, and just following a complete on yelling game did they decrease the cost just a tiny bit. In addition they festroyed a fantastic deal of things from my transfer, in addition to, didn’t send extra products. Then I registered a claim against them and has been rewarded with a claim level, which I’ve still not been ale to accumulate in the business. This firm hasn’t returned the over 6 messages I’ve left about the status of my claim test. STAY AWAT from that business in any respect costs, as they’re a whole rip off. Ben the proprietor of Social Transferring Group is an entire scammer!!!!!

  • Ed Platt
    Nov 4, 2016
    Long-distance move from South Carolina
    Horrible

    This is actually the worst moving business ever! I hired them to transfer me from South Carolina into Seattle and it had been the oddest experience. They have been a week late picking up my stuff 8/23 and sent my things per month following his proposed delivery date 9/22. Not once did they phone to upgrade me on the standing of my movement, I needed to call them several times. The majority of the time that they would not reply but if Ben did respond he had been a whole a**hole. To top it off, they dropped two enormous canvas paintings and ruined some of the items. I am not even going to submit a claim since I am convinced it will not work outside in my own favor. Pay a bit more and employ a professional maybe not such idiots.
    Do not be deceived by the imitation 5 star reviews. The negative reviews are all put on!

  • Sandra Hall
    Dec 7, 2016
    Long-distance move from Georgia
    Very friendly and professional

    Us express movement made my movement simple .They were specialist in every facet. The team came on time and they must work immediately. Ben was the direct and handel evrything using 100% efficacy .all my valuables lived the transfer. I’m just so gratful
    Thank you all

  • Dion F.
    Dec 10, 2016
    Long-distance move from Alabama
    Moving Experience

    US Express is an awesome business to utilize for your own moves! From reserving the movement into Ben’s team leaving my flat, what was superb professional and productive. They arrived on time and also went out of the way to be certain my car was packaged the ideal way. I truly need to thank Terry & Merritt. You guys were amazing; really hard workers!

    All of my things arrived punctually and not ruined!

  • Naren M
    Dec 29, 2016
    Long-distance move from South Carolina
    Cheap Quotes, Dont show as scheduled

    I hired US express movement in Aug from SC to Atlanta. They enticed with a inexpensive quote and false claims and required the $200 deposit instantly and rescheduled my transfer to a day after (sunday) for the truck route. I’d just sunday to move outside and begin a new job in Atlanta with my present lease ending the identical day. The genuine drama today begins. . I supported the day before proceed out if that which is supported and John the adviser said everything is according to program in 9 am. I called john following day at 9 am and that he asks me if I could reschedule and truck is under repair and will be able to select up till tuesday. He hung up stating he need to create telephone calls to test different trucks accessibility and slowly ceased attending my own calls. He gave his sending man number and he had been so rude and requested me to not disturb John with Phone calls. They didn’t even bother to call and tell me they will not have the ability to pick up on the scheduled day before I reached them out. I somehow managed myself with a few men from Craigslist to maneuver out this day. Next day I phoned John for my deposit plus he said he will procedure but didn’t see them for weeks. After a few repeated calls he cautioned me one day If I call him again he will offset the deposit. Couple months after I got hold of the other dispatch man and he had been kind enough to look into my situation and returned back my deposit.

  • Larry Klerk
    Jan 21, 2017
    Long-distance move from North Carolina
    Us express

    We had a fantastic experience with Us express. They had been there at scheduled afternoon, loaded everything packaged and wrapped for security. The delivery in the new place was just as easy. They unloaded and put things where we wanted them. Our thanks to each of the private will had a hand at our movement.

  • Shay
    Feb 18, 2017
    Long-distance move from Georgia
    My movining expirience

    This firm had good group work and communication. Really surpassed my expectations. Cost was fair.

  • Siva
    Mar 5, 2017
    Long-distance move from Georgia
    Excellent Service

    US express movement surpassed my expectations in assisting me with the movement out of Atlanta into Cary. They packaged everything in under 30 minutes and I got the things intact. I surely suggest US express movement for moving demands.

  • Cameron Reeves
    Mar 19, 2017
    Long-distance move from Alabama
    Highly recommend

    I had a excellent encounter with US Express Relocation and will certainly recommend to other people. John provided outstanding customer support and the shifting team had been on time and very considerate.

  • Jimbo
    Mar 19, 2017
    Long-distance move from Georgia
    Great service

    I loved the fact that even though we had been only a couple of days out of our transfer date, I managed to bring a few items from our move listing and include another product. The team worked together with me and worried that it had been my movement and my pride came first. Additionally, the guys who did the proceeding, were respectful and considerate and quite careful with our possessions. Not only did they wrap items which required security, however they seemed outside to prevent slamming into doors and environment. They were quite mindful of being effective BUT fast; yet there was no time wasted. I would highly urge US EXPRESS RELOCATION

  • Leigh
    Mar 22, 2017
    Long-distance move from Texas
    US Express

    I recently accepted a job offer in a different state and wished to begin my new job whenever you can, so , I just had a few months to pack and go ahead. I contacted many moving companies, but chose to utilize US Express since the quoted cost was competitive with all the other firms and they might do it the fastest. The men that moved me were considerate and in time. The only difficulty I had was that one of my own mirrors was broken up during the transfer. I voiced my dissatisfaction to John and he bought the price of the mirror out of my final invoice.

  • Misty Bruce
    Apr 17, 2017
    Long-distance move from Georgia
    Move from Georgia to Texas

    My husband had been moved to Texas from Georgia and we’d gotten a few quotations. We decided with this organization and Ben was the motive. I wasn’t simple, I’d read testimonials and required that an open line of communication and he supplied that. Not only did they do a fantastic job but they came 2 days before schedule. They wrapped all of my furniture nicely and were more efficient and educated in their own jobs. The guys who fulfilled the truck had been kind and comprehension of my requirements of ensuring that the quoted price was exactly what I received. The sole overage was by choice to pack modest items into bigger wardrobe boxes to make sure a simpler move. The boxes were well worth the excess cost. The shipping truck, that was a semi wasn’t able to get get down our nation driveway so that there was an extra charge, however it had been in my view was worthwhile. The guys who arrived had a very long walk with a great deal of things and so were gracious and didn’t whine. I believed they worked really hard and that I bought them lunch and felt as though they deserved more. It wasn’t a simple move, but they do it with hardly any casualties, along with the couple items broken weren’t on them but on my packaging abilities. I think that they went above and beyond, actually reassuring me when I discovered a box of my late mothers clothes and began sobbing. They were reassuring and ensured that her seat and things were packaged additional nicely. I was really satisfied with all the gentlemen who helped us proceed. I’m quite thankful for the job they did and how well they loaded and unloaded and made sure that they did their best, that’s all anyone can ask. I’d use them again in one moment.

  • Kimber
    Apr 25, 2017
    Long-distance move from Georgia
    Great Moving Company!

    THIS IS NOT A PAID REVIEW!! This provider legitimately surpassed my expectations. John was really helpful in establishing my quotation on the telephone. As anticipated, Ben predicted two weeks before allow me to know the specific date of birth. The team showed up over the two hour window which was given. The 3 movers were comprehensive and made sure everything was wrapped and packed perfectly. I had been under the belief that the truck would take a few times to make it to my final destination however they came before I did! They needed to wait for a day for me personally. The team on the unloading end was equally as specialist and completed unloading very fast. Nothing was ruined and nothing was lost. My only recommendation is to get US Express come outside to physically view your stuff before the movement to find a precise cubic feet count. Since we did it on the telephone, the cubic feet quote was away and I ended up having to cover for 100 more cubic feet. It wasn’t a massive issue, but it could have been nice to know the specific cost up front. But all in all, a VERY POSITIVE EXPERIENCE! Well Done, US Express!

  • Vickie
    May 2, 2017
    Long-distance move from Alabama
    Dishonest company

    First John informs me that he’s already going to Oregon and will give me a reduction. This was the initial two is located. They picked up my possessions on time but that was the one thing that they did as guaranteed. John didn’t explain to me how he had been pricing the movement and I was dumb to not inquire. There was no way that he managed to weigh my items before thanking me. But once they picked up my items I was informed I had gone across the burden and was billed $200 more. As soon as I got my items I discovered why. They’d taken things which didn’t belong to mepersonally, weren’t in my listing, and shipped them. On the afternoon matters were to arrive that they didn’t. No telephone call or excuse. When I called to find out what was up I had been yelled in John and Ben. They’ve a significant scam moving. The one that you call is not in office and must speak to another and provide back a call. They never predict again. I needed to phone them back and obtained cooperation, was spoken over and eventually threatened. Their strategy is to speak over you rather than permit any reply or queries. John became mad when I wanted replies and really told me that they were planning to hold my items for 2 months. I hung him up so he texted me additional threats. Well John, I work long hours too, but I don’t invest them attempting to deceive people as possible do. Four instances I took off work to pause on my items only never to have them appear. I eventually got the majority of my items. I hope that the movers are appreciating the remainder of my possessions. While standing with me I actually heard one of them say that they had been supposed to move south to send however were likely to make him wait for two more days. They believed that was really funny. In addition, he stated he forgot his permit and his spouse had to buy his bud for him (at Oregon). I have not seen such poor truck driving. They couldn’t back up and needed to get help. This is a dreadful experience for me personally. I wouldn’t ever refer these individuals to anybody. They stole away from me, caused me to worry and stress, harassed me and were so very rude and condescending. DO NOT HIRE THESE PEOPLE! Are the worst mistake of your own life.

  • Ronald N
    May 8, 2017
    Long-distance move from Franklin, TN
    Great crew, good price

    Michael, Joseph, and Polo were quickly, really attentive, and enjoyable. Having used other movers previously we anticipated some unintentional harm or nicks. Nothing lost, nothing ruined! And also our stuff was at a warehouse for a month!

    Advise-if you do quote more than telephone, over-estimate your boxes or package until you call. We had no idea we had a lot of things so that as we were done packing our cubic footage was alot more than we anticipated. Your final price will be based on this cubic footage. Also be apparent with just how far the movers need to go to get your things. More than 75 ft? Stairs? Inform them throughout your quote.

    They’re still the very best cost AND most importantly to people – GREAT packers and NO reduction or harm.

  • Bryan Brooks
    May 14, 2017
    Long-distance move from Atlanta, GA
    Best moving experience ever!

    I utilized US express movement for the very first time a couple of months past, and they had been undoubtedly the best company I have used! My sales representative John lent me for a pretty cost, also worked together with us through the shifting process! My possessions came punctually, and At precisely the exact same state that they were in originally. I would recommend this business to anybody! Thanks for John, also US express movement.

  • Sara
    Jul 24, 2017
    Long-distance move from Decatur, GA
    Great Movers!

    These guys were terrific!
    They wrapped everything together with care and care at my mum’s home in Georgia. She stated the guys who helped on this conclusion were kind and charming, she also said she told them tales about the things they were going, so that they must have also been individual too!
    They called and allow me to know when they’d arrive and they came just when they said they’d.
    Everything came in Massachusetts in excellent condition!
    The movers were courteous, polite and participated in their own work.
    They took particular care to be certain my cat didn’t escape too, which I actually enjoyed.
    They even carried a hefty desk upstairs for me!

    I’m beyond happy with US Express Relocation!
    I have hired other movers previously who weren’t quite as cheerful and efficient as well as those gentlemen were!
    Five stars for US Express!!

  • Dani
    Jul 26, 2017
    Long-distance move from Georgia
    Not a good company

    They came too early and when requested to return in the time they initially said they’d arrive among those owners, who reached the door, determined to have attitude about it.

    When my husband called the owner(John) who wasn’t present to inform him exactly what happened( who’d been his principal stage if contact) he hung upon my husband.

    Apparently there are communication issues between the owners since they believed two distinct things concerning precisely the exact same move.

    We cancelled the movement together as who wishes to entrust their things to individuals who can not even maintain a schedule directly and rather than owning their error are impolite about it. (and yes I will admit when the co owner in the doorway was snarky I had been snarky right back)

  • Conroy Meddar
    Jul 29, 2017
    Long-distance move from Lawrenceville, GA
    Moving from Georgia to NC

    These men were quite proficient in executing their responsibilities. They were here on time and they packed each piece of furniture carefully and packed them off from their toilet. Frankly, I would recommend this business to anybody. They are the best I have seen up to now!!!

  • Colleen Ann Lynch
    Aug 1, 2017
    Long-distance move from Greensboro, NC
    No show

    Please under no circumstances should you deal with these folks. Booked a transfer the end of June for support thru Aug 1. John text bombed daily. Attempted to double cost and blamed fresh office employee. Handed me over to ben ben has just one truck and it abandoned already. Had to employ a different inspector, again like a fool I hired a broker rather than a moving firm. repeated delays and cancellations. End of narrative post office cost me 300 to transfer her garments small appliances and significant paper. Furniture thrown into dumpster.

  • Kristina
    Aug 1, 2017
    Long-distance move from Raleigh, NC
    Great job

    Mike and his team were very professional and accommodating of their orders. They completely shielded all of our furniture and so were quite kind.

  • Eric Richardson
    Sep 7, 2017
    Long-distance move from South Carolina
    Worst moving company

    Used this business over a month past worst choice ever. Got my things fourteen days following the time needed.they will say anything to get the job then you can not reach them and they’re rude.a bunch of our things is damage and missing. Do not use this organization.

  • Taylor Brand
    Sep 18, 2017
    Long-distance move from Raleigh, NC
    Updated Review

    If you just read my very first review, please be aware I was advised I wouldn’t be billed the”price of tape” when I wrote an overview shortly afterward. And in the moment, everything has been nice.
    HOWEVER, on the shipping of my things, I understood I was missing a minumum of one bin, the very main that I had. This bin comprised correspondence, paintings, cards, and other images in my newly deceased grandparents, one of sever different things I help dear and near to my heart. The contents of the bin cannot be substituted with any quantity of money or time. I’m past vaccinated. Furthermore, I had been charged considerably more than that I was initially quoted and a lot of different things were damaged or destroyed (such as: my piano, bed frame, and also mirror).
    As soon as I brought this up into the moving business they had been tremendously unhelpful. And so are now not answering my calls.
    Losing your items is never simple, but somebody else, whose sole occupation is to send your items securely to you, losing your precious and precious items is catastrophic.

  • Jessica Hyde
    Nov 12, 2017
    Long-distance move from Georgia
    FANTASTIC MOVE!!!

    I have used other businesses, and US Express Relocation was undoubtedly the very best. John was so useful, and made the encounter easy. My stuff arrived punctually, and was in excellent condition. My whole condo was assembled right away. Without a mess to clean up. These guys certainly know what they’re doing, and quite professional. I could not ask for better support. When I move again I shall most definitely be using US Express Relocation.

  • Melanie
    Nov 12, 2017
    Long-distance move from New Orleans, LA
    Good performance for a reasonable price

    Made arrangements and obtained quotation from John a couple weeks before needing to get my possessions moved from my storage unit at New Orleans to my brand new apartment in Atlanta. Items included a couple of parts of furnture but mainly bags and boxes packaged with smaller objects. Located several new knicks on a few those furniture pieces but frankly less wear and tear than I have ever ended up viewing following the prior moves I have made that were much shorter distances. A few boxes looked like they’d ripped apart throughout the procedure and so were re-taped but have not come across anything broken or missing. Everything showed up over a couple of hours of ETA I had been given so it was a sensible time period when factoring in the possible traffic delays that could be anticipated using interstate courses. This is my first time working with a moving agency and complete, I had a fantastic experience using US state for my own move.

  • Angela
    Nov 12, 2017
    Long-distance move from Atlanta, GA
    Moving

    My expertise using US Express was fantastic! John was really useful from the start of my transfer up before the day of shipping. Everything was managed profesionallly and with good care. I would strongly recommend these guys to anyone who requires a complete service mover!

  • Angelita
    Jan 3, 2018
    Long-distance move from Huntsville, AL
    Poor service!!

    I won’t ever use this provider again!! US Express Relocation supplied us with inferior moving solutions. I went together because of their low competitive pricing. And I did not feel ashamed at the time of reserving with John. As it came into confirming that the pickup time nobody would return my calls. I was originally quoted $1600 for transferring solutions from AL to TX. If they showed up I had been awarded a”new quotation” with each one of these hidden charges that raise the cost to more than 2300. I had been told that they would deliver my mum’s items by the afternoon I asked which was a lie. As soon as I asked the motorist (Merick)why it had been delivered first, he said that they’ve another clients furniture supporting my mum things that needed to be sent punctually. When her things arrived several things were ruined. Wine glasses were broken up together with incorrect assembly of her couch along with her bookcase was put upside down with scratches onto it. This isn’t my first rodeo using a moving company plus I’d say that this is the worse experience I have ever had. My mom does not have much, but what she can have had been ruined with this movement.

  • Kay W
    Feb 6, 2018
    Long-distance move from Snellville, GA
    Beware! Deceptive Moving Policy: No Firm delivery dates

    Beware when you employ US Express Relocation services. I hired them to proceed over the weekend following Thanksgiving. I understand that it had been a holiday weekend, and so until I reserved the business, I asked many folks, for example, proprietor, if they’d be receptive and prepared to transfer my furniture that the weekend following Thanksgiving. The proprietor, John, ensured me that they’d have the ability to move my furniture.

    Well, I got a call and has been asked to modify my moving date on Sunday, November 19th. Fortunately, I managed to alter the date. The movers picked my furniture up on November 19th, also I had been advised that my furniture will be sent to the Wednesday before Thanksgiving. Long story short, I did not get my furniture before December 1st. I was livid. I wasn’t contacted nor advised of my delayed delivery date. I kept calling regular for an upgrade. Following my furniture has been picked up on November 19th, I was not provided a firm shipping date. They shifted my delivery date twice. My whole balance due was almost $500 over that which I had been quoted.

    Should you want to maintain control and need the capability to keep track of your furniture, then run away from the corporation. This isn’t the business for you. If you do not care if your furniture arrives, then go right ahead and pick this provider. I won’t ever use them again. It had been too much strain everyday to fret about my furniture shipping. The very best thing about this business would be the movers. The real movers are self employed builders. They always need to manage angry clients, while the proprietor stays at his workplace and collects a test. I feel awful for your moving men. They don’t need to be the people who live and socialize with angry clients.

    The sad part is, even should Us Express Relocation had only been upfront and honest about their firm imposed flexible shipping date coverage, I might have produced a more educated decision about which company to select. They removed my decision, by providing me misleading details regarding business moving coverage and operations coverage. Us Express Relocation has to be fair upfront and say that they truly don’t have any control on shipping dates.

  • Henry
    Feb 9, 2018
    Long-distance move from Atlanta, GA
    I Would give them 10 stars if I Could

    These guys were good. Arrived on the time to take excellent care of my possessions and if we had a gap in cost we could come to a deal. I’d return if it time to move again thank you US Express Relocation.

  • India Mccain
    Feb 15, 2018
    Long-distance move from Texas
    My things are missing

    I wrote an overview discussing price and the way they added on all of these excess price with notifying me. In addition to that if they send my items a few of my items are missing so today I need to go through the claims procedure. It has been just one thing after the next. I really don’t understand what happened since when I use that support the first-time everything went easily. I won’t use there services again.

  • Holly Jackson Sullivan
    Feb 21, 2018
    Long-distance move from Knoxville, TN
    Totally disrespectful Company

    My daughter has been repeatedly harassed via her telephone by John that the owner/dispatcher stating that he will sue her/us when our inspection isn’t eliminated within one day. Fantastic luck with this John. The review has been 100% true. You can not alter the conditions as soon as you’ve got a person’s stuff and disrespecting wives and women of our army isn’t a fantastic business practice.

  • Vmaj
    Feb 21, 2018
    Long-distance move from Charlotte, NC
    Moving Us express company

    BEWARE
    John N Ben without the last names. No appropriate ids out of movers. Give you one quote and increasing the cost from $3000 to $6000.
    Plus will hack on your accounts and take more cash out unauthorized. Lie rather than professional and won’t return emails or calls. I tried and they do not existent.
    Beware
    They state that they return currencies and do not Plus harm to land.

  • Barbafa
    Apr 9, 2018
    Long-distance move from Hendersonville, NC
    Smooth sailing

    We were quite happy with the moving firm – they worked together with us to make a shift in date job and we obtained the items quickly along with also the transfer from these things went extremely easily. The man or woman who donned the truck was quite accommodating and pleasant!

  • Gmno
    Apr 29, 2018
    Long-distance move from Atlanta, GA
    Good moving company

    I Moved from Atlanta to Nashville and picked US Express Relocation for my own move. They have been on time for pickup and delivery. The Driver wasvery individual with me since I had been late to get delivery of my belonging.They will cost you $75 when they must take and lift and should they need to perform exactly what they call a”long haul” in the location of their truck that is an extra 75.
    Simply read the fine print and you ought to be OK.

  • Jim Track
    May 6, 2018
    Long-distance move from Atlanta, GA
    Awesome move

    I utilized US Express move to transfer from Atlanta to San Diego California my sales rep John was quite professional and describe to me all the details of the movement Once the movers arrived they had been on time and quite cordial they instantly went to cushioning and shielding my precious furniture my things arrived in California at the Exact Same state they left Atlanta I am Very Happy with the service that I received from John and US Express move I’d use these guys when I ever move again

  • Johnny
    May 6, 2018
    Long-distance move from Atlanta, GA
    World's Best Move

    I used the business to move in Georgia into Maryland.The support was excellent along with the support over average.Would utilize again

  • Larkin Watts
    May 10, 2018
    Long-distance move from Atlanta, GA
    Absolutely the least stressful cross country move I could have made

    My title is Larkin Watts and I transferred my house in Atlanta, GA to Oklahoma City, OK along with also the moving company I picked well exceeded any and all expectations of exactly what I’d expected. John was considerate and comprehensive and strong to our households anxieties and worries. I’d absolutely recommend US Express again to anybody Who wants timely moderate prices on long distance. Zero Complaints.

  • Tali And Isaac Barel
    May 24, 2018
    Long-distance move from Atlanta, GA
    A very good experience with US Express Relocation!

    Utilizing US Express Relocation because of our relocation proved to be a wonderful adventure for us. Ben did onsite trip and gave us a quote that never altered the cost. The pickup crew came right on time around the moving day, functioned very effectively, and finished the task at the time we anticipated. The men were specialist, experienced, nice and clean. Everything has been treated with caution.
    Thank you, US Express Relocation, to the excellent job, and for bringing our possessions punctually and in a fantastic condition. We’d definitely recommend to anybody.

  • Jared Butler
    Jun 14, 2018
    Long-distance move from Eastman, GA
    Best of the Best

    The last time I moved I advised myself out of there on out I’d just pay somebody if I ever had to do it again. A new project opportunity required me to relocate in Eastman,GA nearly 300 kilometers off to Charlotte, NC. A friend referred me to US Express Relocation. John who’s the sales manager, helped me transfer my two bedroom for an outstanding price. These men made you feel as though they were going there own personal items because every thing has been done in a cautious expert method. As it was my first time working with a ceremony such as, I loved the way they took the opportunity to show me what they did and did not mind answering all 500 questions I requested. I’d certainly recommend anyone to these men. Only give John a call and he’ll care for you like family.

  • Thelma Grier
    Jun 14, 2018
    Long-distance move from Georgia
    My review

    US Express Relocation is a good organization to use to your moving needs. US Express took the very best care of my items; they loaded & unloaded my items as though they were theirs, and also the cost was reasonable also. I would suggest US Express to some of my loved ones or friends or anybody reading my own review. I am totally satisfied and pleased with the service which I received. Thank you US Express you left my life simpler!

  • Tolanda Gaston
    Jun 16, 2018
    Long-distance move from Newark, NJ
    My Relocation

    I picked US Express Relocation for my shifting experience. Moving can be such a stressful period but maybe not with US Express since they do every thing for you. All you have to do is your own packaging with the exclusion of paying them to take action for you. You deserve the very best, telephone US Express!

  • James Kane
    Jun 20, 2018
    Long-distance move from Atlanta, GA
    Best price around

    Moved from Atlanta to Denver a month and also loved the business. Not only are they the smallest quote I purchased but remained in constant contact me during the pickup and delivery procedure. In addition they delivered punctually and without any harm to some of my possessions. Can use them again.

  • Belinda Williams
    Jun 21, 2018
    Long-distance move from Louisville, KY
    Moving review

    I had been relieved of the strain and anxiety that comes along with transferring. US Express was amazingly remarkable throughout my move from Louisville, Kentucky to Chicago, Ill.. They were quite honest about the support that they provided and so I’m really happy with this business, they had been a real blessing in my own time of need!

  • Devin Brown
    Jul 15, 2018
    Long-distance move from Charlotte, NC
    If you want a migrane, use this company.

    I jumped from Charlotte, NC to Austin, TX last week. The procedure started by me never needing to invest 10K on shifting my one bedroom apartment, and so I went with U.S Express since the quotation was about 2K. My expertise, in 1 sentence is,”you get what you pay for.” Originally , I asked John (the owner/Administrator – no concept of last name) that which I had to do to get my things delivered July 5th. This was mid-June when the planning started. He said”need to select up Friday the 29th, not 100%, but will probably be moving the correct direction when we pick up afterward.” Sure, have my items picked up the 29th, they had been 5 hours after of the window because of some other job being a complete pack not only loading. I heard nothing in the business until I had been called on Monday the 2nd with a motorist stating that he have to lose my things”tomorrow.” I answered,”that is funny, as my date would be the 5th and now I don’t have a flat before that day.” He was really rude and that I needed to phone Ben, the shipment, 7-8 days for him to clarify and acknowledge finally that he published the load early wrongly (“attempting to help out me” aka not listening to my directions of the 5th whatsoever ) and that now I was likely to be postponed due to the holiday along with also the fact that their”50K truck” can not sit and await my own”2K” load because this makes no sense for their company. Alright, so I’m a less valued client because I am a single lady with fewer matters instead of a big family and have to be concerned about just how much money they’re making not that they have my whole life in certain warehouse/in Dallas to a truck becoming moist. I had been, at that point, told that the 5th (that I scheduled 3 months before ) was no more a choice and that I had not to freak out. Both John and Ben assured me Friday that the 6th involving 3-7 shortly later we had a screaming match on the telephone. I take full possession I was irate at this stage as I was beginning new job Monday and did not have my items even in town yet. Friday, I call Ben at 4PM and find no response before at 530PM, he texts me that the driver’s amount. I call the motorist who had a comprehensive mindset too and had been told”I will be honest, I still have not even looked in your sheet, I’m in Dallas and that I will not be there now 100%.” Now , I change my song because I literally feared I would never get my own things. I had been called from the driver (not the proprietor or dispatch) and advised that unfortunately as a result of big heaps they had, they would not have the ability to drop me until Tuesday Morning between 7-9AM. I had been so upset I did not respond and just said alright. I must leave for work in 715 (because of Austin visitors ) so I had to possess leasing open my flat to them (who showed up in 855AM through text) and had been facetimed later to make sure it was all there. I had been to be emailed a list that I never obtained, nor did I ever heard in the business concerning the truth that I for sure have a box overlooking, possibly more and that I have other people’s items (see photographs ). The customer support with this business is roughly 18%, John is at least respectful and will hear you out and apologize. I was clarified that Ben (dispatch) is indeed rude because he’s”so worried and feels that the client’s pain.” And of course, I have had to throw out multiple coats, sweatshirts, my thoughts and purses since they were filled with mould. In general, I’ll say you get what you pay for, so I’d eventually get it, the majority of it’s fine and here but they could not care less for the program or time or worries so not really worth calling or attempting to have a response, you are going to get ignored. I would strongly suggest getting a Uhaul and doing it yourself or in the event that you’re able to afford it, use a real moving business. I have never felt more lied to or just like I had been at the wrong for matters which were obviously from my hands. The worst part is that the contract states 501-1500 miles, fall time is 4-14 business days so there is nothing I could do as it had been technically dropped the 12th working day. Thanks for reading, only hoping to save someone a couple of stressful weeks and discussions.

  • Kate Eberlein
    Aug 8, 2018
    Long-distance move from Alabama
    Worse move ever

    The business stated they’d send 6 men to my house and move all of my belongings from 1 house to another home in 1 day with 2 trucks. When moving day came they came at late in the day and just 4 men came and among those two trucks needed somebody else’s stuff onto it. They took three times to do exactly what they did and did not get all of my things resulting in my wife (I had been in Alaska for work so that she had been made to manage all this together with our 4 boys by herself) to need to rent a uhaul to complete the job. The moving men caused damage to the the house we exited along with the brand new house we moved into. They ruined the hardwood flooring, place holes in the walls, stuffed the walls, shattered lighting fittings, cracked baseboards, broke a number of our items and we’re missing things. This really is the worst move I’ve ever had even after 22 decades of military support none of my motions were ever this bad.

  • Raul
    Sep 25, 2018
    Long-distance move from Norcross, GA
    I would definitely use them again

    US Express Relocation assisted me along with my latest relocation and they did a very terrific job. I had been amazed with the professionalism and speed exhibited by this team. They showed up on time and have been really favorable. The purchase price point was great also.

  • Angela Ward
    Sep 27, 2018
    Long-distance move from Florida
    LIARS DOUBLED MOVING COST

    WORST EVER. . .LIARS AND CHEATS. They dropped the price upon arrival. I purchased them to depart, and informed them that I would find someone reliable to transfer us.

  • Mary L
    Dec 17, 2018
    Long-distance move from Buford, GA
    Highly recommend

    Excellent expert experience with Us express movement These men showed up on time, took great care of their stuff and worked really hard. They have been really quite pleasant and incredibly powerful. Thank you men for doing a fantastic job. In general, outstanding criticism encounter!

  • The Longs
    Dec 30, 2018
    Long-distance move from Gainesville, GA
    GA-SC move

    Offering you Merritt along with Richard! What a great experience and thankful we had them in both ends of the transfer. Also thankful for Ben’s communicating and monitoring. Would use them again for any movement.

  • Ipsita Dandapath
    Mar 3, 2019
    Long-distance move from Georgia
    Delivery from Atlanta to Orlando

    The ceremony was amazing.We transferred from Atlanta to Florida, and the delivery people were quite efficient.we obtained our items in time and in good shape.

  • Adil Hossain
    Mar 8, 2019
    Long-distance move from Atlanta, GA
    Long Distance Move

    I’ve only moved from GA to FL and I utilized the moving firm US Express Relocation. I had an excellent encounter with this moving business. The group came timely for pickup and delivered to the afternoon we chose. They were quite experienced, professional and well educated. The price was reasonable although I added more things on pickup date. I shall recommend this company for my family and friends with no uncertainty. As a result of the staff to create my move smooth and easy.

  • Wanting Answers
    Mar 27, 2019
    Long-distance move from Georgia
    Dishonest and Carless

    Binding Move Quotation given – day of pack-out, an extra 7800 dollars demanded – this corporation will give you blind understanding time limits you face and lie to you each step along the way. Owner is a evasive – that they ruined over 9K bucks of things – and I’m missing a few million rounds of ammunition and two pre-war shotguns. YOU HAVE BEEN WARNED

  • Brandon Buckner
    May 28, 2019
    Long-distance move from Hamburg, IA
    Better than expected

    I now know that this can be the busiest shifting time of this year. As a result of large demand for transferring this period of year, my first initial move date has been pushed back by two days, however, it had been well worth the wait. John was reassuring and receptive during the procedure and suffered all of my queries in a professional way I would certainly use this provider again.

  • Aaron Boney
    May 28, 2019
    Long-distance move from Brunswick, GA
    Great experience

    Probably the very best moving experience I might have hoped for. Jonh and his men did an awesome job, they were quite cautious, considerate, and amazingly helpful.i will utilize this business anytime I proceed later on.

  • Max Moore
    Jun 8, 2019
    Long-distance move from Birmingham, AL
    Stands Alone

    I recently transferred from Alabama into Charleston South Carolina. I would read all of the horror stories of movers as well as some bad reviews of US Express. On the other hand, the reviews could not be more incorrect. John along with his firm stand alone in providing attentive and thorough customer support and professional moving services. I got all of my possessions without harm and within the time given with our contract. During our first conversations John promised me that his firm could do a superb job for me personally. These assurances were fulfilled and surpassed. They also moved out of the way to maintain their solutions cheap and quite competitive in the present industry. Telephone U.S. Express Relocation and you’ll get exceptional service and a much less stressful movement.

  • Tammy Mccain
    Jun 13, 2019
    Long-distance move from San Francisco, CA
    U.S Express Relocation

    The moving staff was extremly professional and professional. I was concerned with all the online scams but they’re imputed and also explained the entire procedure to me so I was comfy about my movement. I’d advocate and if I ever move is only going to utilize them. Good job Men

  • Angela Butler
    Jun 18, 2019
    Long-distance move from Atlanta, GA
    Mover

    I moved from Atlanta to New York. The movers were professional, on time and my things arrived in excellent condition. Quotation was reasonable and sales rep clarified serrvice and price nicely. Recommend this business for moves and certainly would utilize US Express Relocation again.

  • Alexis Mccoy
    Jul 2, 2019
    Long-distance move from Nashville, TN
    Hidden Fees BEWARE!

    Us Express Relocation billed me additional charges on shipping and pickup of my things that were not previously talked about. On 6/10/19 I consented to use US Express movement to ease my move in Nashville,TN to Lewisville, TX under project amount A627395 to get 1600. This 1600 comprised a stair charge and lift fee that were mentioned earlier by John the revenue manager that managed my purchase. On 6/19/19 my things had been picked up out of my house from US Express Relocation. Upon entrance to my house, I had been told I would be billed a $75 bundle charge. The motorist even said it was a hidden commission which could be discovered at the rear of this contract. He pointed out it. On 7/2/19 my things must be sent to my new residence. The movers afterward said that I must pay $150 to get an extra stair charge into the $75 that I already paid. I advised them at booking that my flat was about the 3rd floor with stairs and has been advised to cover the $75 charge only in case. I pretended. I then called the director at US Express Relocations, John, and he also explained that I purchase a stair trip spare , I paid $75 for a second and would need to pay $150 longer since I am on the next floor. I clarified that he didn’t go over this together and I would be reporting that this clinic to the BBB and that he wrapped up in my head.

  • Matt Gordy
    Jul 5, 2019
    Long-distance move from Atlanta, GA
    Great move

    I hired US Express move to maneuver me to Plano Texas. This is a last-minute movement because of a job movement. John was very useful in talking me during the relocation procedure. The movers revealed on time and functions quite diligently and got the work done efficiently and economically. The cost was about 10 percent more than quoted since I did not have the time to finish my packaging along with the men gladly help me out with all the packaging. I’d certainly use this company if I actually move again.

  • Beth Green
    Jul 13, 2019
    Long-distance move from Atlanta, GA
    Stress free

    I recently moved from Atlanta to San Jose. US Express is the actual deal.They showed up on time and did whatever they promised.Great job John and staff.Highly advocate.

  • Jonathon Kumar
    Jul 18, 2019
    Long-distance move from Midland, GA
    Dishonest time frame and unprofessional

    DO NOT USE THIS SERVICE IF YOU’RE ON A TIME CRUNCH AND IF YOU NEED PEACE OF MIND! My furniture has been picked up in GA on 7/8/2019 and that I had been provided a drop off window of 7-10 times in CA. Following the 7 day mark, I phoned in to get a status update and John gave me the run around saying to test in nearer to the 10 day mark. I call on the 10th day and they show to me that my furniture has not even been loaded on a truck and remains in GA and also to anticipate it the weekend of 7/27/2019! An whole 3 months! Double the time I was promised! I’m paying an excess week and a half in storage because they were dishonest. When I confronted them about the lack of professionalism, John”promised” me that he’d treat me. Obviously not. Do not squander your time and effort and do not give these people your small business.

  • Stephen Thwaits
    Jul 19, 2019
    Long-distance move from Georgia
    PLEASE READ BEFORE CHOOSING US Express Relocation

    This review can change your head on Utilizing US Express Relocation. Below are the truth (not any emotion, only details ) My overview is that Us Express Relocation is:
    1. Not dependable (two days rather than 1)
    2. Incompetent ($8046 incorrect in their onsite quote )
    3. Dishonest (never obtained the $750 reduction )

    The only positive I could say, is that the real folks picking up the boxes were equally good. The remainder….not so much

    1. Incompetent: John and Ben seen my home. John came twice. Initial estimate $12227.05. After loading the vehicle on day 1, then they raised the quotation at $8046. So, though they visited on site, informed me that they had been seasoned at quoting, they have been incorrect by 8046 (65 percent ). And appeared to inform me after the truck was 92 percent complete.

    2. Incompetent: they stated this could be a 1 day package. It required two or three days.

    3. Not Trustworthy. John stated they’d be there between 8-9. Ben explained 9-12. Actual entrance just before 1pm. ZERO curtesy predict about being overdue. The truck just appear after 1:30pm
    4. Not Reliance: in destination, advised they’d send July 12. Actual July 13.

    5. Dishonest. Meritt (seemingly CFO) signaled before packaging second truck on second day that he would provide $750 reduction if quantity has been 14 CF. He stated”I’m looking you in the eye. I will care for you”. Never obtained disregard.

    6. Dishonest. John stated”we’ll have to packaged even when I need to come package myself”. Only to learn later, that he was really driving into the Carolinas. The packaging was in Atlanta.

    Most bothersome facet. That is actually my 4th interstate movement. . US Express Relocation has been the worst moving business expreience. The most bothersome part, is that they kept saying”I know moving can be stressful”. It was just stressful due to US Express Relocation.

    Should you select these….good fortune…

  • Alice Sharpton
    Jul 30, 2019
    Long-distance move from Atlanta, GA
    Move to Los Angeles California

    After speaking to many moving companies and receiving costs in my transfer to Los Angeles California. I picked US Express relocation chiefly due to the thoroughness of their sales reps in the provider. They had been totally transparent with me and told me what about the transfer and the way my costs have been subject to change if I did not do what was demanded of me. They let me upgrade my stock list several occasions and talked me through the packaging responsibilities that were demanded of me. I received nothing but honesty from John and his team. The movement turned out to be quite a overwhelming success and I’d certainly use US Express move for any motions that I’ve in the long run

  • Lauren Lee
    Aug 1, 2019
    Long-distance move from Georgia
    Move to San Francisco California

    I utilized US Express move to transfer my daughter’s items from Atlanta Georgia to San Francisco California. John and his team gave me a very fair price on the go. The movers showed up on time and sent my items into San Francisco in a timely manner with no harm. They really did the transfer more affordable than I might have leased a U-Haul and completed it myself. I would recommend this business to anyone moving into the West Coast

  • Billy Butler
    Aug 2, 2019
    Long-distance move from Georgia
    Baltimore MD

    I utilized US Express to maneuver my 4 bedroom home into Maryland. John gave me a level rate and next day shipping. The movement was professional and perfect. . Due US EXpress

  • Robel M Adamu
    Aug 24, 2019
    Long-distance move from Georgia
    Never move your staff with this company they are fraudulent

    I was supposed transfer my team together in GA to VA, those people today dont care where your team is and also dont care what happens to you when they require you cash. They said that they were planning to deliver my employees on thursday because they chose it up on Sunday but that didn’t happen they place it back into georgia following a month. They didn’t even move it. I am presently in law suite for this business. Never never transfer your employees together with this compnay

  • Ahmaad Dent
    Sep 11, 2019
    Long-distance move from New Jersey
    Moving Review

    I would like to write testimonials, and it is quite infrequent that I do actually; nonetheless, I have been awaiting my furniture because August 10th once I moved from Atlanta, GA to New Jersey. I had an arrangement that I’d ONLY have the ability to get my things on the weekend because of my work schedule in the moment. US Express asked when they could send my things into New Jersey the next Wednesday when they had been’finishing work at Virginia’, ” I then responded stating I can simply do Saturday/Sunday and they said that it will be unlikely because they had been performing work in Vermont throughout this moment. A couple of months had gone by and I still hadn’t learned from US Express, therefore I chose to phone them and ask if I could change my speech to my flat in New York (that was August 29th) because the sole reason I needed my things sent to New Jersey was so that it may be stored in storage before moving into my flat on September 1st. After phoning one of those”delivery men” called Sean, he explained that he had been busy and could return my call later. This was Tuesday September 3rd and that I had not heard from him because Thursday August 29th, and I have been receiving the whole run around. Currently my valuables (e.g., clothes, mattress set, publications, etc.) have been held hostage — they needed to bill me an extra $800 to alter my speech out of Millburn, NJ in my location at Manhattan (approximately 35 mins off ) to pay storage, that will be completely baffling since they were the one individual who could not send my things as a result of their program. The unprofessionalism I have experienced with their support was completely egregious and that I would not suggest this place to my worst enemy. They have had my things as August 10th and I am now sleeping on the ground since I don’t have any furniture nor some other possessions. I asked Jessica, among those employees who replied over the telephone, to email me that the paperwork and reception I had signed on August 10th, and she said that she does not have it and that she would reach out the shipping men who packaged my belongings because they’ve got it, and that’s just another indication that this area functions using an unmatched degree of disorganization and unprofessionalism. Finally, they needed a $200 deposit that the kind of a credit card repayment, the initial half of their payment in money, or even a 10% additional charge for using credit (of course this disincentives you to cover charge card), and also the previous half may ONLY be paid from cash when the delivery is finished (enormous red flag!!) .

    Update: I obtained my things after paying the remainder on the reception following at two hours of contending with the shipping man. There is no way I had been paying an extra arbitrarily determined number of 800 along with my ~$600 equilibrium. I obtained my possessions and they’d broken my mattress frame (the timber was broken ) and also my dresser mirror had been shattered! You get exactly what you purchase, the testimonials do not like. I wish I would have looked before I contacted me like bees once I’d a moving quote on the internet.

  • Nathan Fish
    Sep 19, 2019
    Long-distance move from Georgia
    My worst experience

    I’ve made a wrong choice once I haired this company.they run their company by ripping off clients. Specially if you’re foreigners pls do not cope with this men they’ll make the most of u like they did to me. . .don’wont trust their imitation quotations in the end u will end up paying twice, they’re extremely disrespectful even over the telephone”Ben” is actually the worst individual and also I wouldn’t suggest this men since their stereotypical action and greediness. . .avoid them even they gave really a Affordable estimates it is not true they’ve numerous hidden charges u would not know until they’ve ure things….and the men who load ure things will negotiate with you that is just another scum..don’t do it
    Nathan

  • Amy Edwards
    Jan 29, 2020
    Long-distance move from Atlanta, GA
    Very smooth move I moved to it I moved from Atlanta

    I moved out of Atlanta Georgia to Boston Massachusetts and that I hired US Express move to perform my move for me personally. In the start John answered all of my questions and was always available for my most phone calls. On the afternoon of the movement it was freezing cold and raining and the movers showed up and done their tasks without a sad faces. My items were all shrink-wrapped and wrapped in cushioned moving blankets and loaded on the truck without any episodes .My possessions came in Boston with no scrape and punctually. Thank you John and Ben to get work well done and I recommend these guys to anybody which has a movement planned later on.

  • Edwin Wright
    Jan 30, 2020
    Long-distance move from Georgia
    Moved from Charleston to portland

    We had lots of moving organizations to think about but after talking with John we new this was the firm we were searching for. He made himself accessible everywhere we had an issue. . .even at 11pm on a single event! When we arrived in our new house in Portland we phoned Ben to check on the development of our possessions and he promised us they’d be there which day..and not even an hour after the movers came and in good spirits and put our furniture up just where we inquired. They were all very nice and made a large transition so much easier.

  • Arthur Johnson
    Feb 2, 2020
    Long-distance move from Georgia
    Easy sailing from New York to Georgia

    I suddenly had to go in Manhattan back to Atlanta..the group from US Express created what was quite trying to some positive experience. John in the begining was so helpful..answered all my questions and helped me to save $. .he even gave me his mobile number incase I wanted!! Ben kept me up to date on my possessions and even got them there a day before so I wouldnt need to wait! The movers themselves where quite professional, what arived perfect state and they even set it up to me! This group actually made this experience favorable! Thank you Ben and John!!

  • Jennifer Baker
    Feb 10, 2020
    Long-distance move from Phoenix, AZ
    Truly an above and beyond team

    Produced from Phoenix, Arizona to Atlanta,Ga

    We’d spoken and researched those we believed. . .but this is a significant choice for us and that which we aere reading did not at all explain them in all..nearly all but wanted we sign on today (one time provide kind ) or estimate could be more. We’re going to shoot cal of my spouse mum and that is exactly what they’re doing? Then I receive a call from John and later talking to him that I knew we’d found that the needle in the haystack of movers. He did not pressure me and listening to our own scenario really saved us nearly $900. . .he even gave me his private number if I had some questions. Throughout the true movement Ben kept us up to date the entire way. . .came on the afternoon promised..and that the three gentleman that unloaded the vehicle were quite professional. When everything completed and I had been advised my balance..it was even LOWER. They adjusted to the things I did not attract after all. John, Ben and his staff are a blessing in our own lives and also made a challenging moment bearable..Thank You US Express!

  • Gene Litt
    Mar 22, 2020
    Long-distance move from New Jersey
    Successful move!

    Worked with John at GA.. Moved apt from Nashville to NJ. My deadline changed and John was great to work with. Moved on Sun-delivered on Thu (they got there Wed late day and provided afterward, but were cool when I could not confirm that). Furniture wrapped amazing, no harm. Crew was specialist. If you are fair and speak, John is prompt to react and will find the work done nicely. Go Dores!

  • Phillip Derby
    Apr 19, 2020
    Long-distance move from Georgia
    Bad company

    I had a predetermined price with John. They chose up load and cost to 18 CFT jumps 191.00

    I paid the excess and then my son obtained load. Thing was broken and lost things.

    Bad Bad Poor

  • Towanda Taylor
    Apr 27, 2020
    Long-distance move from Florida
    Horrible BEWARE

    As the previous reviewer Phillip Derby composed I had been given a quote of $1075 for the transfer. After the team got there (6 hours after than Ben the proprietor stated they’d be there) they started packing my belongings and said I’d owe an extra $300 since my materials demanded another 100cf. I advised them that there wasn’t any longer in my dispatch than that which I recognized and also to John. They confessed that I didn’t have more than what was on the stock record and that it had been since my furniture was”bulky”. In trying to negotiate with me among those workers said he was only trying to adapt me personally and earn money at precisely the exact same moment. I advised him that I find it incredibly odd that John initially lent me $1300 and that I turned it down instantly since I had two other choices that were less. John then says to me that he wished to receive his men work and he’d work with me personally. He delivered me a binding quotation of $1075. Now I know it’s merely a quotation but I believe it is odd that if the guys loaded my things it somehow jumped into the first cost I rejected. John took my credit card and billed a $300 deposit and explained I’d spend $385 if they picked it up after which the remaining $385 if they dropped it off to me. After the gentleman moved to choose the 385 payment which was because they then told me there could be a 5 percent fee because I had been using a charge card. I advised them AT NO TIME DID JOHN TELL ME THAT. He suggested that I could pay with Credit Card, Debit Card or Cash. AT NO POINT DID HE SAY THERE WAS A 5 percent fee to get a Credit or Debit Card. John confessed that he didn’t mention that but advised me that it had been on the record that I electronically signed. Now I moved through my mails and I didn’t have a copy of this agreement. All that I had was that the binding quotation which did NOT notate that 5 percent everywhere. I then asked John why I was not charged the 5 percent over the deposit and that he explained to me that the 5 percent is not billed on the deposit. That made no sense to me since it was actually the exact same credit card that they were planning to bill the $385 on. I was then advised, from the Employee packaging my items, that my delivery will be today, Monday April 27th from 9AM. They said they were likely to Ocala and could send my items first. Fast forward to today AND NOTHING. NO DELIVERY AT 9AM nor was I advised that it wouldn’t come now. I received a phone at 9:11AM in the Employee that advised me it could be sent today at 9AM and that he requested for somebody named Jennifer….MY NAME IS NOT JENNIFER. Then I receive an email in the Owner Ben requesting me to sign something stating that I owe $624 bucks. I told Ben my worth wasn’t $624 but $589.75 to which he reacted the $34.25 was that the 5 percent to the charge card usage. I told him I wasn’t using my debit or credit card to your last payment. He stopped reacting. I called the office and was advised that the 5 percent was for the charge card usage. I then clarified that 5 percent of 385 was 19 that I’d be inclined to cover that the rep responded the $34.25 was for the 685 I’d paid already. I advised her JOHN, THE OTHER OWNER, SPECIFICALLY SAID TO ME THAT THEY DON’T CHARGE THE 5 percent ON THE DEPOSIT. She tried to state it had been from the record that I e-signed. I stated well that he took my payment until I e-signed anything and VERBALLY TOLD ME THE CHARGE WOULD NOT APPLY. I still have never been contacted about my dispatch. She explained that the man who said I’d get it now did not have the ability to inform me that since he fails to program deliveries. To make matters worse I SPECIFICALLY told them that every worker HAD to put on a mask as both my son and I’ve compromised immune systems and they showed up with NO PPE WHATSOEVER. Now they’re holding my items hostage. I’ve started the process of submitting an official complaint and will have my attorney contact them to start filing a formal litigation if this isn’t solved within a day. That is actually THE WORST moving company I’ve ever worked with. And also to make the most of people in the middle of a pandemic is just disgusting!!

  • Lauren Smith
    May 5, 2020
    Long-distance move from Charlotte, NC
    Efficient, well priced

    Moved from NC into GA.. Managed to match a great deal of surplus items that we had not accounted for in our own quote. Men were quite nice and took good care of these things!

  • Asia Jones
    May 14, 2020
    Long-distance move from Augusta, GA
    BEWARE

    **BEWARE LONG BUT DETAILED RANT** I’d read before committing your 200$ RANT

    This firm is really a CON STRAIGHT TRASH! I talked with John and he informed me that my transfer could be 1200$ and tax. I had been moving from another nation & my flat was not likely to be prepared for two months. Therefore I called & told them. Checked on storage prices in my area approximately 60-75$ I predicted talked to John again and he had been so”knowing” & stated that there storage had been totally free for 30 days, 100$ per month PLUS they’d still transfer my things. So hello said that is a fantastic thing! Do not need to lease a truck locate a person to assist! Well shifting day they had been 3 HOURS LATE! Then an Additional 200$ at charges John FAILED to cite. Shame on me that I should have read the arrangement FULLY! Left about 8pm @ night! After the initial 30 days that is after I met NASTY ASS BEN! He’s the worst, as soon as they receive your things that they DO NOT CARE how they talk for you. He’s degrading towards girl & will talk to you any type of way! After spoken to be I found out that the storage was really 225$ an additional 125$ when I could’ve got a storage device for 60-75 monthly. The first month of paying he stated he would”honour” my 100$ cost BUT needed to include prorated prices for 3 times totaling 75$ seems false right? The following month comes it will not settle with me which I must cover 225$ I phone back & talk to my friend John & states”yes it is 100$ I want to c & tell Ben” following afternoon Ben calls & states”idc exactly what John advised me inform John to cover the gap if not I or pay throw out your stuff” Oh he really loves throwing that about about the way he would like to THROW OUT your possessions in case you challenge everything he states. Transferring DAY! Extremely pleased to finally eliminate this twisted ass business. Guy comes to fall off my things, offer him the rest of the payment and he states it is a extra 75$ for measures. I stated yes the arrangement states 12 you men will truly charge me for two additional actions? Following the man being such a COMPLETE RUDE ASSHOLE he determines to try to push his lengthy ass huge ass finger IN MY FACE! Thank god for fast reflexes. At this time I am calling the police since I sense UNSAFE with two BIG MEN & me. He gets angry that I called the authorities and SETS my things out on the floor! Extended rant. But this company is CROOKED NASTY RUDE and Pricey! Rant on

  • Paul Burkett
    May 23, 2020
    Long-distance move from Lagrange, GA
    Quick 400 mile move

    These men were quite great, came punctually in our house in Georgia, filled with their toilet, and except for denying 5 or 4 boxes that I blame myself for not even doing a cautious space by room assess? Hit the street for North Carolina in under 5 hours. They arrived in our new house at 10am the morning after, carried my items in, constructed beds and have been completed in 3 weeks. Easy Peasy, in a fantastic price also. Everything great, nothing broken up, just missing things were those that I have to have accounted for. Job well done!

  • Victoria
    May 27, 2020
    Long-distance move from Atlanta, GA
    Excellent Service

    I strongly suggest US Express Relocation as a moving business. Ben and his team offered exceptional service for transferring from Georgia to Connecticut.

  • Rose P
    May 27, 2020
    Long-distance move from Atlanta, GA
    Efficient

    In the first contact to post movement, US Express Relocation helped me with all of the details to get a very long distance move. Merrit and the team of movers have been efficient and well arranged. They immediately packed things and provided great support. They’re professionals and over that, they treated me like family.

    I can not thank Ben enough.

  • Alexis Halyard
    Jun 3, 2020
    Long-distance move from North Carolina
    They Get the Job Done

    I used US Express for my transfer out of Atlanta to Durham. They’re easily the cheapest of the choices that I researched for my own move. I discovered everyone which I interacted with in the business, with the exception of Ben, to be nice and accommodating. The contract seems to prefer the business within the client, and I had been somewhat annoyed to get ~200 added into the price of my transfer to the day of the transfer. The rise in cost was lawfully permissible, but personally annoying. I also disliked not having the choice to pay via a personal check. Their choices are credit card (but just for a portion of their price ), Zelle (but only around $500) cash and cashier’s check. In the center of a pandemic, I personally would’ve enjoyed not having to go to a bank or the post office, but again just annoying rather than unfair. Since I did not feel comfortable driving my things by means of a UHaul for my destination, I presumed that US Express was still a nice choice at this price pointnevertheless, if you’d feel comfortable driving a UHaul, then I believe that are the better alternative.

  • Jitendra Pant
    Jul 6, 2020
    Long-distance move from Athens, GA
    WARNING Review on Google are misrepresented; check COMPLAINTS on FB

    **A Business run by Scammers with frauds and goons hired as Sales Agents, Drivers, and CFO***

    WARNING Overview on Google are misrepresented; assess COMPLAINTS on Facebook

    Utilize Us Express Relocation in case

    1. If You’re Ok with the cost increasing from $1153 to $1870 (see the attached Proof)

    2. If You’re Ok with Movers Employing a whitener to change the cost right above you and them signed on newspapers on closing price-This comes beneath fradualent business practise (see the attached Proof)

    3. If You’re OK, together with them threatening you during your moving They Won’t deliver your belongings if you attempt them to adhere to the cost they signed up ¬¬¬ to get

    4. If You’re Ok with Movers reevaluate your shipping by 8 times (see the attached Proof)

    5. If You’re Ok without a one reacting after constant email/text/phone (see the attached Proof)

    6. If You’re Ok with Driver crying at you; sales representative cussing in you and also the proprietor askingyou to not call them (see the attached Proof)

    7. If You’re Ok with clauses lying around time and date of shipping (see the attached Proof)

    8. If You’re OK with Racial opinions in the Driver/unloader such as”Individuals of Your ethnicity are mad” (watch the Proof)

    9. If You Would like to choose POLICE help to Receive your stuff unloaded like 8 days of wait and $700 and all the racism, keywords and ignorance of your telephone was insufficient (see attached the connected Proof)

    For inquisitive minds Who’d like to know more, read the date by date detail of my expertise on Facebook

  • Manali Dimri
    Jul 6, 2020
    Long-distance move from Athens, GA
    BEWARE!! SCAMMERS!!

    BEWARE!!!! GOOGLE testimonials aren’t right, this firm (US EXPRESS RELOCATION) deserves to be sued and ought to be stopped from conducting!! They’re SCAMMERS!! Utilize CUSS WORDS!! TRAUMATIZE YOU!! I’m astounded this SCAMMING BUSINESS remains operating (SCAMMERS: BEN (Owner), John, ANTONY, MERRIT). Please read testimonials on Facebook, Yelp, movingfeedback along with other portals and don’t IGNORE the undesirable reviews they’re TRUE!! I wish I’d done exactly the same before addressing this nightmare! DELAYED DELIVERY, NEVER RESPOND AFTER THE PAYMENT IS MADE, HANG UP ON YOU, INCREASE PAYMENT AFTER SIGNING THE DOCUMENT.

    I’ve registered a complaint against those frauds on FTC (Federal Trade Commission) https://www.ftc.gov/ and would ask everyone to do exactly the same.

    SAVE YOUR TIME, MONEY AND PATIENCE AND RUN AWAY FROM THESE SCAMMERS!!!

  • Thomas Schiaffo
    Aug 10, 2020
    Long-distance move from North Carolina
    DO NOT USE-PRICE GOUGER

    Two complaints over transferring a couch mattress from NC to NJ.

    First overcharging. Until I purchased delivery notification mail, the cost to move and send couch bed was $827.41. In that email the cost was raised by $150 roughly 20%. When I contested this in a telephone call with the home office, I had been told that the growth was because of the Coronavirus raising the inspector’s prices. I replied that I advised the inspector when reserving the cargo wasn’t time sensitive, price was significant to mepersonally, and, as a result, the couch bed shouldn’t have been picked up when there were increased prices. Mover reacting by reducing the growth to $75. Having no option since the couch bed was about the mover’s truck in New Jersey, I consented.

    Second criticism is that the significant harm done to walls if providing the couch bed. Mover didn’t collect the extra $75 seemingly due to harm it caused. My fix quote is for $1100. Mover finally offered $75.

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