Home United Relocation Group
5412 W Roosevelt Rd, Chicago IL, 60644

United Relocation Group

(11)
5412 W Roosevelt Rd, Chicago IL, 60644
2.5
11 reviews
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5
36%
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  • Spino Lisa
    Aug 31, 2016
    Long-distance move from New Jersey
    Great experience

    Moving is not easy, but I had a fantastic encounter with United Relocation Group. I enjoyed a lot this business, Nick in the start, gave me the best quote, compare to other businesses, then the men who came into my home were so wonderful, attentive, efficient. They packet my furniture really well, I paid extra for packaging, but no sorrow, everything from the conclusion was in excellent shape, no damages in any way.
    Mike, Leo and Alex were quite fine and they did a fantastic job. I’d quite thick sofa, dresser, dining table, I don”t know how, but they did not scratch anything, I am quite grateful. They arrived on time, I truly did not wait for them. The customer service was great, very professional and useful. I want to everybody have the exact same experience with no issues and no anxiety. I would strongly suggest United Relocation Group.

  • Sam Schoeny
    Sep 27, 2016
    Long-distance move from Ohio
    Too good to be true

    Preparing to move 2500 miles across nation is not simple. After reaching out on several dozen businesses, United Relocation Group provided the very best speed, so that I hired them.

    Everything was all gravy and prepared to go. Subsequently, 24 hours prior to the scheduled pickup, I got a call notifying me that the pickup was still cancelled. Why? Since they underbid the work. Apparently they’d need to have billed me twice as far as the initial quote to proceed.

    It is cool, I do it. Sales people like to promise you that the world and will do anything to produce a sale, even when their teammates onto the floor do not concur with/can’t proceed with it. And I am sure that is exactly what occurred here.

    Overall, they are not bad individuals. They simply don’t possess their [EDIT] together.

  • Sue Dahnert
    Oct 20, 2016
    Long-distance move from Wisconsin
    United Relocation Group Bait and switch Rated F

    United Relocation Group Bait and change Ranked F
    October 7 Jason Lubell, a senior proceeding planner, 800-558-1503 Ext. 773-906-8039 
    Of United Relocation Group contacted me by a internet search to get a moving company that will move tiny products. I signed up contract on October 12 for about $ 1,396 after checking out the organization online. Select up date October 20 1PM.

    October 19 received a telephone by Mariana, (1 800 558 1503 ext 510) who maintained Jason made an error about the quotation since he’d just begun working for them although his name (Sr.. Moving Coordinator) as well as the manager had only looked in the contract. URG was canceling the movement. Afterwards on October 19 I spoke with Jason and he said that the only error was that the things may be delivered in 2-3 weeks. I said, no issue.

    October 20 I am dwelling at 1 PM as guaranteed. Everything is prepared to go.
    I see there’s a message on my house phone. It is from Mariana stating that they can not pick up my things.
    (**Hi , this is Mariana out of United Relocation Group, ” had been hoping to call you this afternoon about the job you’ve booked with us, I am quite sorry to inform me although my manager took a peek over the quote along with the contract plus he would rather cancel this task since the cost was reserved it was wrong, for your occupation to WI we’re charging minimal $4.50 (that’s the acceptable speed ), sadly Jason did an error (he simply begin working together and he combined the costs ,he provide you a incorrect speed ). I am aware that’s not you are problem or error however we can’t finish this task, it’s our error, and we’re apologizing for this, but it’s nothing we could do in our end. I’m sorry that we’re cancelling at the previous moment, but the principles for our business is: prior to the track will perform a pickup or delivery my manager must have a look on the paper work to find out whether everything is fine with all the cost and quote. The cash you created it because a deposit $300.00 we’ll take action as a refund, and you will get back in next 2-3 months, its only depends how fast the lender will process this trade. Fell free to telephone me or to send me an email when you have no queries. Thank you, have a excellent moment.)

    October 20 In 1:41 pm I am still expecting to find that the moving van pull up and now I get a call from a URG guy (786 238 2748) that stated that he had been Jason’s supervisior. He travelled through the various reasons he could not pick up my things unless he had been to bill me at least $300 more. I told him that the provider should follow along with their commitment and that I asked them to pick up my burden as promised now and in the cost agreed upon. At one stage in the dialogue URG man suggested I was the issue. It had been my fault since I left Jason provide me the moving occupation for about $ 1,396. He explained. I must have read the entire contract although I had never delivered the contrat after I signed up it on the web.

    I asked for your name and contact number of the proprietor (Family Owned and operated since 1996) of the business and he hung me up.
    That is exactly what they promise:
    TOP 10 REASONS WHY? UNITED RELOCATION GROUP!
    1 Family Owned and operated since 1996.
    Two 20 years servicing Americas Cross Country moving requires
    3 Fleet of personal Trucks
    4 A+ Rated Better Business Bureau
    5 Guarantee Moving Dates
    6 Accredited MC-870581 DOT 2338933
    7 bonded and Insured
    8 REFUNDABLE booking fee’s
    9 Most Notably NOT A BROKER
    10 Avoid Costly errors and erroneous estimates by phoning United Relocation Group now at 1-LRB-800-RRB-558-1503

  • Camille C.
    Oct 28, 2016
    Long-distance move from Illinois
    Unprofessional movers!

    This really is the worst business EVER. I’ll counsel strongly against anybody utilizing their providers in Illinois. They are very fine over the telephone to acquire your small business. As soon as they appear to allow you to go, they are quite rude and provide you an entirely different cost. They showed up in my house 2 hours late with no needing to inform me that they were going to be overdue. Then they told me that they were planning to have 3 employees, and revealed with just two. The motorist doubled my cost once he came to my house and then stated there was likely to be added fees for crossing state line even though the speech was inserted at the quote in the time of tracking. I’d spoken to this purchase supervisor by the name of Jason within a week back to program my movement. He (Jason) accused me of lying to a competitor’s quote, started yelling obscenities at me and ask me to ship within the competition’s quote while I had been awaiting the movers to place m things onto the vehicle. This organization is horrible! I’ve not experienced anything like that before. I was even called a liar from Jason, the organization’s sale supervisor. He never asked me to ship of their competitor’s quote to compare costs at the time of making the booking. Jason waited before the inspector showed up in my house, crying at me on the telephone shouting obscenities to ship the competitions estimate to compare because he kept speaking to me as a liar. This business shouldn’t be in company, and Jason ought to be terminated!!! Jason is very unprofessional and lacks client support abilities. That really is awful. I now must discover fresh movers, miss time in the office, and reschedule my whole move around again. Thanks United Relocation Group. I will be sure my voice has been heard.

  • Max Sarokin
    Nov 2, 2016
    Long-distance move from Illinois
    Chicago-Sacramento

    Would love to discuss my shifting expertise (United Relocation Group) buddy of mine Nicolae highly recommended this provider.
    Estimator arrived to inspect things will need to be transferred, 2 weeks ahead of the transfer date.
    We agreed upon cost, $1800. Moved from Chicago to Sacramento, CA.
    A week ahead of the transfer day, I ended up transferring materials (10 dish sticks, 3 apparel boxes, 10 rolls of tape, and roll of packaging paper) in their warehouse at Chicago.
    We’d our boxes packaged prepared on the transfer day. The afternoon before going out that I got the call in Agency’s Dispatcher Sophie, she had been fine and supported the time movers arrive.
    The following day, motorist called me, stated they’re on the road. Movers came punctually, wrapped my furniture with blankets, filled to little truck. I have 30 days absolutely free storage. For some reason I kept my things 2 weeks just in Chicago place, then sent to California. I TOLD them I dont even have set to remain, they put my possessions into the storage from Cali. 2 weeks after I confirmed together with the day that I could get my furniture. Due to my new project I might create it on the weekends just. I discovered the manner, left my keys into office supervisor, driver came and put all of my things in. I discovered that the furniture was not ruined and most of boxes were sent based on this listing.
    I’d strongly suggest United Relocation Group for short and long distance moving.
    Thank you men!!!!

  • Regg Mathews
    Dec 7, 2016
    Long-distance move from Illinois
    Great Honest Movers

    I only got my shipping in IL to FL and now I must say that is the next time I used United relocation Team and that is actually the next time it went smooth without any issues!! Good professional movers They’ve employed too actual professional thank you for Regg M

  • Robert J Black
    May 12, 2017
    Long-distance move from Charleston, IL
    MOVING

    About May8,2017 United delivered three young guys, Ramone, Chris, also Surgio to’re dwelling in Illinois to package everything because of its dispatch into New Mexico. It was a terrific experience to have these young guys in our house, packaging for us. They were very professional, considerate and kind. We’d love to thank Reggie, Stacie and all of their managers for the way that they have all treated us. Continue the Terrific job United!
    Marie & Bob Black

  • Lee D
    Dec 11, 2017
    Long-distance move from North Aurora, IL
    THIS OUTFIT IS TERRIBLE!! DO NOT USE!!

    The outfit, represented by Jason, guaranteed ensured pricing (it had been a lie), the bankrupt and/or lost a range of things, and then put their third party reduction claim business to offer just 60cents percent, after asserting FULL REPLACEMENT worth! They lie, steal and cheat. Worst experience EVER!

    These men deserve ZERO stars!

  • Nick Passalinqua
    Jan 30, 2018
    Long-distance move from Mississippi
    Extremely Poor Customer Service

    Was lied to through the telephone conversation with James regarding the deposit refund policy. Called customer support and got the run around without a return call as promised. Very poor experience at a really stressful period in life. This business ought to be ashamed of the way they handle people.

  • John
    May 16, 2018
    Long-distance move from Chattanooga, TN
    FRAUD SCAM

    FRAUD! SCAM! Stay away. Do not think Nick, Dylan, Bob, Rob, or some other individual that works here. DO NOT SIGN A CONTRACT! They’ll lie to you and force you to sign a contract, however more than cost you through you real transfer. I’d rate this business with 0 begins if this was possible

  • Wilford Green
    Dec 23, 2018
    Long-distance move from Illinois
    Scammers

    They said that the can do my movement for $716.00 down along with the remainder upon delivery. I initialed the paperwork used my debit card. Approximately half hr later altered my mind and canceled the ceremony and asked for my cash was advised they’d find out what they might do. Never got back anything attempted to get in touch with the firm they blocked my number.

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