Home Unique Van Lines
20855 N.E 16 Ave., Miami FL, 33179

Unique Van Lines

(45)
20855 N.E 16 Ave., Miami FL, 33179
1.1
45 reviews
Review summary
5
0%
4
0%
3
2%
2
2%
1
96%
Write a review
All reviews
  • Scott
    Sep 6, 2013
    Long-distance move from Florida
    Horrible Moving Company

    This moving business is dreadful.  They have been late picking up & bringing my possessions.  They destroyed my mattress,box springs, fabrics and a number of different products.  They also stole a exact expesnsive ski tote that consisted of brand-new snow skis, boots, sticks and snow ski clothing.  They haven’t been apologetic in any manner nor have they ever done anything to reevaluate their entire negligence.  Their costumer support was nothing but rude in the start to the ending.  The proprietor, Karin did not have the frequent courtesy to respond to a number of my mails merely to apologize.  They’re quite unprofessional and dreadful business folks.  Stay far away from them as possible and don’t utilize their expert services.

  • Jay Banda
    Apr 3, 2014
    Long-distance move from Michigan
    Beware a fraudulent company

    Agree men, I’ve had an extremely awful experience with this transport firm Particular Van Lines, once I called originally there was this individual named Brian picked up the telephone and requested for the stock checklist and gave me quotation to get a 1 Bedroom material basically of approximately 1350 and inform me that is a door to door service without any additional charges besides what’s provided in the quotation and then the Driver ends up (from Platinum Van Lines) about the afternoon we must vacate and packs out your belongings and revises the quotation and states that the cubic feet currently is gone up (even once you don’t include any stock from your primary quote/Contract) according to him my sofa is too large unexpectedly, they I asked why it is a normal sofa he says no it is not a normal sofa rather than a normal TV rack and weighs 250, not just that he adds Packing for tape that they had to wrap my own stock, around 13 tapes along with a cardboard to pay the glass doors of this TV stand (head that it isn’t a box in which my TV stand moved in it is a card board utilized to pay the mirror and wrapped it together with tape that they inserted $110. .now u could imagine what is the price for tapes plus also a cardboard from Walmart and unexpectedly from nowhere that he informs me that they’ve carried it over 75 ft and constitutes $153. Plus they include up the 7 percent fuel bill in addition to it. The sales man said there would not be any fees aside in the provided Quote.when that you speak to the men and women in their own Office nobody answers your queries that they either don’t answer they or you either don’t select your telephone, or else they tell you that they must watch for the driver to provide them the advice to determine why he included, ” I had to reevaluate them inquiring why are those additional charges added if the sales man told me there would not be any extra fees. After nagging them to get 10 times to understand the reason why they’ve added these extra charges they state it’s in the contract along with the quotation is always wrong as the individual giving the quotation did not observe the stock in Individual. Is not that dumb to inform that?They have been in the company of transport and when I state that a normal TV rack or even a king Mattress or some normal seat they will always figure out the most Cubic feet because merchandise is not it?The sales man will mislead you first with incorrect info and then the motorist and workplace folks will cheat and give you extra charges.Giving a quotation of 1350 and that I needed to cover 1900 finally. And the worst part is that the delivery came following 3 weeks.So please beware of those 2 companies Particular Van Lines and Platinum Van Lines.

  • Mary Massey
    Apr 21, 2014
    Long-distance move from Florida
    Unique VanLines Miami FL

    This adventure was awful from the start once I weas told my possessions wouldn’t switch sockets out of my old house into my new residence,  When my possessions came, they were piled into a maze at the van.  The motorists were drinking, they had been throwing boxes out of the very top of the pile to the movers that might or might not grab them when chucked.  Half of my items were missing or damaged, like my mattress seemed like it had been run over with a truck, and they”professionally” wrapped it!  There wasn’t 1 box that I could save and reuse since they were all damaged.  1 motorist laughed when he unwrapped a lamp they’d”professionally” wrapped and it had been broken in bits.  The movement was in October and later moving into various claims adjusters, they’ve given me my .60 per pound in damages, without a consistancy in their weight in any way.  Father and Sons asserts they’re no more using this business, and also the BBB speeds them a C-.  There’s nothing great I could say about this company and their customer services.  They don’t return telephone calls.  You need to bagger them.  That’s not a fantastic means to conduct business.  Never again.

  • Mayra
    Jun 17, 2014
    Long-distance move from Florida
    Don't believe what's promised!

    I had been expecting to write a favorable review when my movement has been done and said, but sadly this isn’t the situation. I reliable Ben if he gave me the exact quotation and date of shipping. I had been told my items is going to be sent about June 2nd or the 3rd, and it was sent on Monday June 9th. I had been lied to by the beginning. I had other options I might have gone with, but chose to go together since Ben was fine and very useful, till I signed up the contract, I have never heard back from me again. You’d anticipate a telephone to find out how everything went… maybe not the circumstance. I called a lot of times hoping to find some answers and also to be certain they knew the feeling of urgency along with my delivery, nevertheless all I had was remaining on hold once they said were hoping to learn regarding my shipping etc.. There are several businesses I checked together and rec’d quotations out of and I went together due to pricing and communicating with Ben. I talked to Patricia, Maria, Karin and Josh at the Workplace. I need to mention that Karin did not demonstrate any maintenance of feelings of any sort while I explained the problem to her. The client support received from them wasn’t the greatest by any other means. It was unfortunate for us which we travelled with Particular since we had ample time to become settled in before beginning to operate, however becuase of those lies and carelessness in their part that our movement was stressful and disorderly. We were lucky to have friends in the region that we remained with since otherwise we’d have paid for meals and hotel. I’d say be cautious of  guarantees for you and be certain that you aren’t in a deadline position for shipping. I would like to write bad reviews, but hate to see anybody else go through exactly the same people did. I thought that I had completed my homework…. If your relocation isn’t near by and must be re moved again….maybe that they aren’t the perfect companion for you. We had lots of things broken and a desk base cracked because of so much shifting forth and back. I am not really going to bother doing a promise as it could be a waste of the time following the tiny care I’ve received from them. You’re the judge if Particular is the perfect business for you.

  • Kristie
    Aug 4, 2014
    Long-distance move from Ohio
    Never Use Again!

    That is the moving business I obtained when registering for National Moving Group, Inc. for the transfer out of Ohio to Arizona. I had been advised by National Transferring Group, Inc. delivery could be 4-10 times from 6/19/14. But when my possessions were selected up the motorist said a national law really needs a 15 business days outside date to be inserted to contract but wouldn’t change initial agreed terms of shipping. I had a quick,smooth delivery due to a disabled relative moving with me that had their mattress. After everything has been picked up, the explanations began adding long distance away from Ohio to Arizona, truck broke down, no driver open, you’re our top priority, so we’re loading you now but not completed for several days and whatever else that I might be set off with. Frank and Ashley out of National tried to contact Karin at Particular Van Lines to solve but the two parties didn’t put the client first and solve this matter immediately and professionally.   A few of our things are damaged and missing, crates were busted up and repacked, brand new riding lawn mower was broken up to not mention 31 times to provide. The shipping driver cursed before my loved ones and didn’t build our things which were unassembled. I stayed in contact via email, telephone, and text along with both firms in a calm and professional way during this shipping procedure. Neither business resolved this matter and didn’t care.

  • Karen
    Jun 1, 2017
    Long-distance move from Cincinnati, OH
    Beware of this company

    Upon initial hire, things ran smoothly. After a contract has been signed, the problem started. A first quote of 1398.00 went up to 1798.00 and things were even removed from first stock.

    As it was time to pickup, the motorists were 4 hours late. I was also told I might cover delivery of products and they’d take a charge card. Well, that shifted also. They simply wanted money or money order and also couldn’t offer me a shipping date.

    Each time that I talked with this business, data transformed. Nothing was constant. Don’t use this corporation. They’ll take your money and attempt to run.

  • Ray Yob
    Jul 10, 2017
    Long-distance move from Florence, KY
    Poor Customer Service

    The movers folks themselves were fine. However, the firm won’t work together with you. I weighed all of my things and as soon as the truck believed it had been 4000lbs longer!!!! Which cost me extra $3000. I had been present in the 2nd weighing if my substance had been loaded, but wasn’t present if the weighing was performed before these showing up. So was that the entire truck around the scales?? I request a just reweigh if my things showed up. I wished to be current in the scales for the two the weighs. However, they said they couldn’t do this. Subsequently my stuff arrived on a completely different business. DO NOT USE THEM!!!

  • April Paul
    Jul 24, 2017
    Long-distance move from Dayton, OH
    Moving

    They shot my things now I haven’t heard of them after reading these reviews I’m somewhat concerned. I proceeded a thousand times being earlier army and going back into ohio open my very own but that one is stressing me a little. I know they’re agents but not hearing from them the amount I called about the sheet no great! I then googled this? Lord help me !!!!

  • David Escosa
    Jul 27, 2017
    Long-distance move from Florida
    Florida to California

    This firm was 3 months late my stuff is broken brand new flat screens all scratched. This company SUCKS
    Don’t use them. They’re a joke and a waste of cash

  • L Summer
    Sep 21, 2017
    Long-distance move from Denver, CO
    Terrible experience

    I hired North celebrity Van Lines plus they sub contracted out me into the worst moving company on the market. Not only did they shoot forever in bringing my possessions, 4 months, almost everything had some type of damage. My classic vanity mirror has been smashed and a lot of my furniture was scratched and broken. I filed a claim and they waited 40 days to flip it over for their insurance provider. Do not use these folks!

  • Fiona Hewitson
    Nov 27, 2017
    Long-distance move from Indianapolis, IN
    Pickup

    They had been scheduled to predict between 4-8pm and from 8pm they had not showed. Called American Legislation and you also had any miscommunication with the motorist and turning up tomorrow. No more on even bothered to call to tell me and no thought exactly what the rescheduled time is, therefore wasted 4 hours now and must perform it again tomorrow with no Writer

  • L Gould
    Jan 19, 2018
    Long-distance move from Florida
    Warning Don't Use This Companyf

    Just dreadful. No matter someone told you it’d price will soon change when they reach you. They aren’t on time as soon as they receive your deposit. They split things and simply try to find satisfaction. You won’t. The majority of these kinds of movers are bad.pick somebody else.

  • Kimberly J Chase
    Mar 7, 2018
    Long-distance move from Beachwood, OH
    If the other poor reviews didn't convince you to run....Read further.

    I Dwell in FLA.. Transferring my household things from Ohio after death of mom. This firm, Particular Van Lines, might be supplied as a 3RD PARTY at a movement (you wont understand until a few days earlier ). Awful from start to finish. And, it is not over yet in my own position. THESE FOLKS HAVE ALL KINDS OF COMPLAINTS THROUGH THE BBB. LEAVE YOUR DEPOSIT AND RUN AS FAST AS POSSIBLE to Another PROVIDER.

    When they did not arrive through the initial or 2nd window of period (total: 9 hours with no showing or phoning ) day among scheduled transfer, I might have found a second company to transfer me daily, and wish I’d. 1. Make certain that you’ve got a BINDING quote together with the first organizer of this transfer or the fees may go up a few times for all sorts of reasons, and that I believed absurd. I had all ready to go along with packaged BUT furniture and items I couldn’t box. They came and instantly wished to control more for everything in packaging tools to cubic feet to weight.

    2. Know that you can not be ensured of this Select up date. They dismissed the two dates initially scheduled~shore rental end ~ I waited seven hours day one at a vacant house for their birth. NO telephone (I phoned them if they did not reveal ), plus they did not reveal until 3pm the following day. Were not accessible by telephone through the 2nd 7am-10am window of pick-up. They had been greater than 1 complete date after coming to proceed. LIED AND SAID TRUCK BROKE. Seriously? That is as great as dog eating assignments…

    3. They’re non-responsive via telephone and are their 3rd party arranger (prior to and following 9-5) that I contracted the movement through initially.

    4. Valuable antiques and family heirlooms are ruined. Save yours and hire somebody else.

    5. Irrespective of their preferences and false statements, the boxes and furniture ALL visit storage IMMEDIATELY (mine were to come directly south without saving but were definitely leaving a DIFFERENT TRUCK 1 week after ). After viewing lampshades that shattered (in containers marked”brittle”anywhere ), the shortage of maintenance packaging and transferring was astounding. They put furniture in boxes WITH breakable items?! As a person who mentions~appears like they played football together with blanketed furniture.

    6. They cause you to pay money when they arrive together with possessions, BEFORE viewing all of the harm (IE: substance is not unloaded until they are compensated ). Thousands of dollars worth of harm here observed AFTER unloaded.

    7. 1 thing missing. And besides neglect, there’s not been any follow up to locate it.

    Whether this review and other people here did not convince you~go look at BBB’s reports.This firm also changed places per year back (distinct miami speech ) and promise to be another business. They’re the exact same.

  • Sandy Glover
    Apr 2, 2018
    Long-distance move from Palm Coast, FL
    Bad Move

    First Particular was scheduled to appear in my home to start the moving process between 9 and 11 am on Feb. 22, they eventually showed up at 3. This was the beginning of the nightmare. It took them until March 19 to receive my furniture to Nevada and billed me over an extra $1,186.00 to float, in effect holding my possessions hostage. Many boxes were severally damaged, and consequently, all of the materials have been broken, shattered very. My sofa was filthy and had a rip at the trunk, personal computer broken, dining area table overlooking (the thighs and seats created it) a toolbox filled with new tools like a drill, and two boxes are nowhere available. Forget about getting any client services. If I’d understood that Roadway from Jacksonville was planning to throw out my possessions to a business like Particular, I’d not have utilized them. Incidentally, that Roadway isn’t the real Roadway however a shotty company working with the identical name.

  • Onie Beast
    Apr 18, 2018
    Long-distance move from Raleigh, NC
    Well only one item severely damaged and one item lost. :-P

    They had been also assigned to transfer me out of NC to PA from White Glove Van Lines. Apparently it’s a matter that you moving business places you up with a different one. Without me realizing it, 1 motorist +helper has been loading up me, then my things has been passed on to some other motorist +helper. However there wasn’t any shipping date – I simply needed to wait for an pray that they did not run away with my own possessions. When my belongings still did not come days after, they informed me that the driver was broken in Virginia. When my things eventually came it turned out it was transferred to Florida and then up to Pennsylvania. Eventually, they would not move me in until I paid the remainder of the agreed upon number. Needed to pay money. In the long run, a precious end dining table has been broken in half an hour, and a box of material was eliminated. Additionally, I got a box which didn’t belong to me personally. Awful experience, however they did go a whole lot of things, and just broke something and dropped another. 😛

  • Shawn
    Apr 18, 2018
    Long-distance move from Florida
    Worst moving company ever

    I paid $9000 for tape and also obtained anything but. Loose knives dropped in a box; each part of furniture scratched, broken or chipped; shipping above a week later promised date. I’ve completed 4 motions long haul and this really is the strangest I’ve had. No focus detail or maintenance for my things. A cherished memorial thing devoted to my mother who passed away smashed to bits and left to the yard free of regard. This provider is all about the money simply and will care for your stuff free of respect, don’t rely on them!!!

  • Clara Brandon
    Apr 27, 2018
    Long-distance move from Nashville, TN
    Moving

    I’d gone through a broker Long Distance Movers who appeared capable. But I wouldn’t ever use them again because the moving company they contracted with was Particular Van Lines. That is when the problems began. They attempted to charge me additional expression that it had been greater than 75′ from doorway to where they left (that it was not ) if they arrived at load. And, they didn’t get to my home till 8 PM. I predicted Long Distance plus they have a part of this fee waived. Bad communication figuring out if possessions were likely to be sent. After they got here my new desk had been broken up into many pieces (I’d get paid a partial sum for the harm ) and lots of boxes had been damaged (they had been scattered all around the vehicle ). My possessions were moving into storage & because I had been in pain awaiting surgery I couldn’t unpack and repack the boxes so took more than 30 days that prevented my having the ability to submit a claim without even being aware of what harm there was. You will find lots of dishes, classic glassware & unique bowls divided up, as was my close new pc. Lots of the antique glassware bits were in my family for several decades. I managed to determine that they load a vehicle & take it, I think, to FL and reload to carry items to the destination. What started out alright was a tragedy and that I believe if Long Distance Movers have to have understood the sort of movers that really moved thee possessions.

  • Patrick
    Jun 5, 2018
    Long-distance move from Tennessee
    Moving Company Suck!

    Unique Vanliner MOVING Company is a 100% scam artists along with the World should understand about doing it. They tear off me from head to my own toes.I took my cash and they gave me $3500 to transfer my item out of Nashville to California,however they came into my home to transfer me they then bill me 3 times the price they gave me.When they send to house in California they bill me $400 for each hours and then bill me addictional $300 more to get a pair of additional stair that’s bull scratch. The Manager Patrica along with the proprietor Maria are tear off Queen they do not have to be open they want maintain hail or in prison for ripping off each of their clients off. Tyler and Adams and Zack assume to be assisting the clients but rather they do not help there clients when they’re getting tear off. Zack assume to get listen to your telephone call when they said that would cost me $3500 to transfer my thing rather $9700 they understand and I understand they tear me off and they’re doing everyone like that all of us must come together and make them closed down and get out of business till people lose their hard earned cash to No fantastic Scam artists that they do not care about their clients they simply need some FREE MONEY. And I’d no way let anybody to utilize THERE trucking agency to transfer their things from city. They even try to blackmale me by threatening to Aution away my precious items if I do not cover all of them the 9700 ASAP. THAT IS [EDIT] AND SOMEONE NEEED TO Ensure THAT SOMEONE Who’s HIGHER UP IN THEIR BUSINESS THAT SHOULD CLOSE Them DOWN ASAP! PEOPLE LIKE Patricia and Maria should not be operating understand Business They’re Low Down Scam artists outside Miami Florida.20855 NE 16th Ave, Miami, FL 33179. Remember that they are much better moving Businesses out there can help you proceed and you also not be concerned about been tear off sadly United Mover/Unique Vanliners aren’t the ones that I guarantee you. They tear off me with no Vaseline they’ll get precisely the same. The depressing thing about all it is that you CAN’T receive your cash back and This Suck!Sorry because of the speech they actually pise my off using their services!

  • Taliah
    Jun 27, 2018
    Long-distance move from Ashland, OH
    WORST COMPANY EVER

    ITEMS HAS YET TO BE DELIVERED WITHIN THE TIME FRAME PROMISED IN THE CONTRACT SIGNED AND DATED. ITEMS WERE PICKED UP ON 5/28/18. Undoubtedly THE WORST COMPANY TO EVER DO BUSINESS WITH. MY GRANDMOTHER ITEMS WERE PICKED UP ON MAY 28, 2018 AND WHEN THE DRIVERS ARRIVED THEY ADVISED MY GRANDMOTHER WHO ONLY HAS BOXES AND TWO COUCHES TO BRING THAT SHE WOULD need to PAY EXTRA TO BRING HER COUCHES. SHE HAS NORMAL SIZE COUCHES A LOVE SEAT AND SOFA (NOTHING BIG). WE WERE ADVISED AS LONG AS THE WEIGHT LIMIT IS UNDER 2,000 THERE WOULD NOT BE ANY ADDITONAL FEES. WE WERE ALSO TOLD BY LONG DISTANCE DRIVERS THAT THE TAT FOR HER ITEMS TO ARRIVE IS 2 WEEKS. It’s NOW 6/27/18 AND HER ITEMS HAVE YET TO ARRIVED. HER ITEMS IS STILL SITTING IN THE WAREHOUSE. PATRICA THE MANGER IS RUDE AND STATES THAT THE ITEMS WILL TAKE 214-21 BUSINESS DAYS FROM JUNE 20 WHEN AN EMAIL WAS SUPPOSEDLY SENT. PER THE CONTRACT THAT WAS SIGNED BY MY GRANDMOTHER ON MAY 28 WHEN THE DRIVERS ARRIVED THERE IS A DETESTATION ADDRESS LISTED AND IT ALSO STATES Your ITEMS WILL BE DELIVER WITHIN 21 BUSINESS DAY FROM THE DATE OF PICK UP. THEY ALSO START TO CHARGE STORAGE FEES AFTER 30 DAYS OF THEM HAVING YOUR Products. THE COMPANY ALSO PROMISED MY GRANDMOTHER IF HER ITEMS AREN’T HERE WITHIN 21 BUSINESS DAY FROM THE DATE OF PICKUP THEY DEDUCTION MONEY. THIS COMPANY IS A BIG FRAUD AND I WOULD NEVER RECOMMEND DOING BUSINESS WITH THEM, THEY ARE RUDE, UN KNOWLEDGEABLE, POOR COMMUNICATION AND JUST PLAIN OUT SUCK AT DOING BUSINESS.

  • Cynthia Anderson
    Jun 27, 2018
    Long-distance move from Dublin, OH
    Don't Ever Use this Company!!!!

    I used a broker – and also will write that horrible review next – and they subbed my transfer out to Particular. If they arrived in my house in Ohio they stated I’d more things than could fit in my 288 sq feet and the price would rise by $300. As soon as I checked with my agent with this they never got me back. Then when I phoned to inspect the shipping date they stated they did not need to inform me. . .and they showed up one night at 9 pm requesting the cash before they’d unload. I phoned their customer support supervisor and that I threatened to abandon the material by the side of the street if I did not cover! Then one bad guy who did not speak English took 2 hours to transfer my things with one two wheeled dolly. He awakened the legs in my couch, splintered my TV rack and fell the box complete on dishes off the vehicle. When I’d just read your article before I’d have asked for a different mover. Be warned, these aren’t pleasant individuals and they do not deserve your organization.

  • Ricardo Brubaker
    Aug 1, 2018
    Long-distance move from Columbus, IN
    Unique van lines / we pack

    I hired WePack who chased the movement to UniqueVanLines for my transfer out of Indy to Miami.

    The only great thing about this is that the first phone call using all the salesguy Arthur. He promised me on the phone that all my belongings was 100% guaranteed and that any broken, lost, dented, scratched or damaged in anyway thing will be paid for or replaced.

    Movers came in and packed everything in boxes. They did a terrible job of earning sure things were firmly packaged. I did noticed out that but they advised they were the pros and also to unwind. Now I did not have an option so I let it all go.

    After we got to Miami, scheduling the shipping of items was just another wreck. They said they will send as soon as I call them, but when I eventually called them to send they gave me a 14 day window. I suppose we were supposed to invest less on a hotel or sleeping on the ground until they choose to appear. Originally the driver showed up two days prior to the move in date. Obviously they did not let them unload induce our rental had not even begun yet. Moreover, the building I moved into wants to be informed 24 hrs beforehand in front of a move so that you can imagine how tough that was with those individuals. Fortunately it just took them a couple of days but I think thats because I needed to telephone then 3 times every day to attempt and make them deliver the items. The folks I spoke to over the telephone (I believe her name was Maria) were not very pleasant either

    They eventually deliver the material. While delivering they scraped the recently painted walls (see pics). They did a dreadful job creating the furniture (see pics) they broke some things whilst going (See pics) and then abandoned. I began unpacking boxes and discovered a lot of things broken (see all pics) like a $1,000 Gibson Les Paul guitar and also an Acoustic guitar that was totally shattered (See pics). A couple of glasses were broken, a few pricey paintings were scraped, the sofa was scraped, java table was put on its corners and all 4 corners were scratched/dented, the TV speakers were broken off the bottom, a few lamps were also destroyed and the list goes on (see all pics).

    I registered the claim form including all the damages that added up to nearly $10k. They’ve finally replied 3 month afterwards (just because I started emailing them every day to get a response ) and they’re offering me 181 for many damages. They did not even say sorry for the problem, rather they’re blaming me for not reading the fine print about the allegedly 100% guaranteed claim.

    Finally, they provided 1 month of free storage involving the pickup and the fall off. This was also a lie. Its only free should you get out you stuff before the very first month. If you go past a month they charge you that first month.

    I figure if you wan na na save a couple bucks but go over all this problem go for this men.

  • Jack Graham
    Aug 27, 2018
    Long-distance move from Boynton Beach, FL
    Literally the Worst Service I've ever experienced

    STOP!!! : Actually if your reading this because particular van lines is packing your belongings, cancel your support with exceptional van lines and phone another supplier. Its not worth it. I got delegated unique van lines via a builder and did not read the reviews before it was too late, take them seriously!

    I will simply describe the incompetence of special van lines in chronological order. The agent attempted to me up. Then distinctive van lines attempted to me up. They then gave me a 48 hour assortment of if they’d be picking up my belongings, and didn’t allow me to know until 24 hours before hand so that I had little to no opportunity to plan. Then they attempted to upward charge me a third time. Particular Van lines gave me a quote of 5-10 business days to send my things. It required exceptional van lines three weeks to provide. When exceptional van lines did provide, they had LOST the bits to build my bed. I finally have a 2,000.00 un constructed BED FRAME MISSING THE PARTS. And also a business unwilling to help rectify the circumstance. I have not unpacked my boxes yet but I expect a lot of it to be stolen or broken and will update my review since such.

    You anticipate problems with movers however Particular Van lines is a different story. The amount of incompetence shown was probably offender. I frankly need to make a few calls and see whether this is something that I need to call the police around, or at least a lawyer. Save yourself the trouble, cover a small extra someplace else, these guys are crooks.

  • Jerry Allmendinger
    Nov 2, 2018
    Long-distance move from Daytona Beach, FL
    DO NOT USE

    This business was contracted out by Coastal Movers. Don’t Use a subcontracted business as they utilize the cheapest most un-reliable carriers that they could find, for example Particular Vanlines
    Drivers shows up 36 hours beyond scheduled time, no calls, just keep telling us they’ll contact local dispatch without the results. Driver shows up and needless to say the bidding virtually doubles, maintained they needed to cage items that was an out right lie. Drivers appear to create send in a 30 year-old drop down trailer which can not back down a standard driveway. Charge for drive del etc.. That isn’t even the worst part. They showed up overlooking our thoughts board to master space, vacuum cleaner, and Mattress. Honesty unreal how soooo many things might be lost, but after I saw the interior of the truck it included it. NIGHTMARE!!! I neglected to take insurance out because the insurance was breaking up 1/2 the worthiness of my things. $2000 to cover $4000 wroth of possessions. This in itself must have been the RED FLAG. . I work in the market this isn’t normal. They lost or damaged around $3000 of my possessions and that I purchased $350. I understand they discovered nearly all of my things, but due to they’re a very low cost company they wouldn’t pay another person to redeliver my lost things. On the other hand I got a box of somebody else’s things and again they made no attempt to gather from me personally and send to the Realtors. Utilize a well know manufacturer firm. This was a dreadful experience…

  • Amy Beins
    Nov 2, 2018
    Long-distance move from Washington
    Beware Beware. Really Be aware of this company. :(

    Following our truck was filled by Particular Vanlines on 8/27/18, we advised us we’d over anticipated. We needed to pay them extra right then otherwise they would eliminate our belongings from the truck directly to some the street way (that’s the point where the truck was being loaded). We believe that this was under duress.

    9/5/18 the firm contacted me, stating our things would be loaded onto a truck now but we needed to pay $1000.00. I told them this was not accurate. He said in order for it to head out on the vehicle that I want photographic proof of a money purchase. Again I told them it had been wrong. I contacted Interstate Moving Business to help get things sorted, so they were hired by them for us. We did not cover the extra grand about the 5th, our stuff wasn’t loaded in their accessible truck.

    ~9/12/18 unique vanlines touch base with me saying that the extra grand was a clerical error. Our stuff are on the road.

    If it were not for their clerical mistake our stuff would have been around the way 9/5/18.

    We obtained 3/5ths of our possessions on 9/17/18. The fella they gave the task to was just provided a partial quantity of our items to provide. After we pointed out that we would not send table legs rather than a desk top, etc and I had the paper work together with the box amounts did he agree that the complete amount was not delivered and made note of the in my forms. It had been within my best to not provide them the complete amount because the complete amount wasn’t there so that I withheld a percentage.
    We paid to get a complete service transfer nevertheless they shipped one person to get this done and he came around 11:00 p.m.

    It required Interstate moving company along with us calling them to eventually obtain the rest of our possessions. Particular Vanlines said they delivered us more than half of our possessions over the 30 days that it will not rely upon them. Basically they gave us the rest of our things for a courtesy. They knocked $200.00 off shipping.

    The rest (nearly ) arrived at 11:30pm 10/21/18. 2 lost boxes they can’t find, a lost image box comprising our own art work, and wedding photographs, etc.. They explained they were not able to recover those products.

    All 5 shelves ruined, both desks gouged, finish table trash-worthy, table top and amusement centre scratched up (the blankets which were once very stable on select up were basically falling off and a few of the tags were attached to the things rather than the quilt ). CD shelf punctured, and heavy duty boxes smashed because of improper piling clinics or lack of maintenance.

    This ordeal triggered an intense quantity of anxiety to me personally, my spouse, and my loved ones. They place us under duress, maintained our things ransom to get a grand and just when that wouldn’t work they shipped 3/5 of our things, a calculated sum, so that they would not get reprimanded for exceeding 30 days that by all reports they did since our things ought to have completed on the 5th when it had been because of their shiesty antics.

    My husband had enough and ended up filming about it upon his youtube station.
    They have put us through enough that individuals ought to know about it so that they do not wind up in precisely the exact same circumstance.
    Unique Vanlines 1-866-291-0080
    Interstate Moving and Relocation Group 1-866-922-5801

    The agents at Interstate Moving and move team proved quite useful after the truth but it’s difficult to give them a favorable review when we had been mislead and they hired this awful business.

  • Joseph Stephens
    Nov 20, 2018
    Long-distance move from Mineral City, OH
    Rating of Unique Vanlines

    I procured a moving contract out of American Roadway Vanlines for my own transfer out of OH to NC, and they explained I would hear from”dispatch” on exact time and day of pickup two weeks beforehand, and that the driver would call and support, in addition to provide us his mobile number. After a few calls to American Roadways they advised me that they flipped on the move to Particular Moving Company. Again after a few calls to Particular on both the Friday and Saturday prior to our move I did not hear from them. Then Unique Vanlines known as late Saturday night that the truck could be at our home on Sunday, 11/11 involving 10:00 a.m and 2:00 p.m. Never did receive a call from motorist. Truck never came until 5:15 p.m. Crew loaded our possessions fast and economically. Told the motorist which our very first available date of all this 16 th. Would be useful. When we did not have a time of shipping I called Specific and was advised our possessions were in storage still in Ohio. At NO time was I ever advised that our possessions wouldn’t be pushed right to our house in NC.
    We were eventually advised that a motorist would phone us, which he did, but his time changed 3 days and that he came at 7:00 pm on Sunday evening. When the team unloaded our boxes and bags many, a lot of these were shattered, torn, and also broken. Really, very disappointed with his or her ailment. I firmly think the moving from truck to storage, and storage to truck, is exactly what triggered their condition, in addition to the amount of bags and boxes around the dollies at the same time would be the cause.
    There also was a discrepancy of charge and I expect a refund. Had to cover half of invoice at load and rest at unload or else they would not fill or load. Very unscrupulous firm. I won’t ever use either organization or urge them. One has 30 days to submit a claim, and in this writing I have discovered several broken things, as a result of box/tote conditions, so I’ll be creating a claim due to their harm and for the more control. -1*

  • Anon
    Jan 9, 2019
    Long-distance move from Hampstead, NC
    Move From Hampstead, NC to Gales Ferry, CT

    It has been a year since we moved back to Connecticut and we are eager to write a review for Particular Van Lines.
    -They never arrived punctually.
    -They ruined two Flat Screen TVs from 3
    -They ruined our 110 yrs old Piano
    – Missing 2 leaves for classic table
    – Broke my husband’s motorcyle
    – Broke several antiques
    – Fixing our gas grill
    – The movers never called back
    – They came with pick-up truck along with a goose neck trailer which was painfully undersize for its contents to your family material
    -When they needed to get yet another Rider, it had been up-charged to $2000
    – Upon arrival into our to home, we found that the trailer and truck was Not Able to get into our driveway, inducing the following upcharge at $750
    – Dispite the fact that we told them upfront that big trailer Wouldn’t be able get down the drive
    – Following the transfer, we contacted their home office so we can start the claim Procedure
    -It took at least a month on the claim forms between calls and mails
    -When eventually filed the claim type, they came back with $348 settlement; dispite having a number of tens of thousands damage and dropped things with some ridiculous Price and weight formula (Read the small print)
    -Recognizing leagly,we had been screwed and we’d accept their offer
    – Four months afterwards, we obtained the Declaration of Claim; we promply signed it and had it notarized and delivered it straight back to their own workplaces.
    -Subsequently began the parade of mails and telephone call inquiries for settlement of the painful occasion. Everytime we would call the Individual to talk to was not there or blatently we would get hung up on
    -After five weeks, they cut the test and it was on it’s way
    -Fourteen days, we eventually got the test
    – In summary, this is actually the least professional company I have ever misfortunes of conducting business. AVOID AT ALL COSTS

  • Michael Linder
    Jan 14, 2019
    Long-distance move from Ohio
    Horrible company

    This provider is quite bad. They abandon thi gs in my home and still charged me for this. When I called to complain that the secretary was quite rude and hung me up. They cannot let un an estimated date to the own things to establish and it could take 1 to 2 21 days to receive your items. They were very unprofessional and can overcharge only a few extra thousand from the quote. Run in the company please. I must have listened to some other testimonials. Found out the hard way

  • Rachel
    Jan 18, 2019
    Long-distance move from Cincinnati, OH
    No Stars

    If I could give no stars, I’d. Initially my contract was with American Roadway Van Lines who subsequently subcontracted out the move to Particular Van Lines. It started off nice. American guaranteed me that a 3-5 business day proceed and so 5 business days after I phoned dispatch. They had no idea where my stuff was or when it could be delivered however, they stated they had 20 days to send. Called again another day – my items were at a warehouse DESPITE being advised at pickup that it had been going about the vehicle and coming straight down.

    20+ times afterwards. I receive a call from my driver telling me that my things will be here the following day and that he will call when he is out an hour. He states just money despite Particular Van Lines telling me this a postal money order is okay. He states that he is still another sub contractor which he only takes money and that there’ll be extra fees day of determined by the move. I’ve a binding quote with Particular to get a period on a postal money order. So I hang up and call shipment who states that he will take my money purchase.

    Transferring day comes around. He never calls. I call him and’m put on hold for 10 minutes so that I hang up and call the exceptional office. The woman there can not get in contact with him either but says he is”nearby” and”got held up in his last job but will probably be on the way soon”. I look up at which she stated he had been and it is 112 miles off. I still don’t have my things.

    Do not hire Particular Van Lines! If you initially contract with somebody else and they appear only accept your missing deposit and then hire somebody else!

  • Judy Murray
    Feb 22, 2019
    Long-distance move from Ohio
    My move

    Run Run as quickly as possible when they pull up to your house…. Horrible are a considerate way to state my movement. My contract has been initially with Charter Lines, also should they call you particularly a Richard hang up. These aren’t movers they aren’t actually wish to be movers. Charter bids out your contract seemingly to the losest of non.
    It disturbs Particular to load my flat 7 hours. They’d no tools necessary to go but resources no more stickers needed to await decals to demonstrate they attempted to get me sign blank contracts in order that they could increase the cost then proceeded to reduce my dining room place and destroyed my bedroom place alongside my brothers as well as all I get is accountable for the inconvenience you just take peoples private possessions and lifestyle long things and destroy them. When they sent my items it turned out to be a distinct truck and boys that they hired of of Craig record, I even helped unload the vehicle. They were also unloading furniture which didn’t belong to me and that I had them load t back up I receive thanks to being fair. Apparently whoever owns my dining room dividers isn’t a fair person that I rather wonder if its not that the movers take your items instead of brief pay. . My grandma mattress had holes inside her box spring all ripped my bed was moist and stained along with the mattress frame deciphered…
    Then if Particular appear in your door measure your better off going yourself.

  • Tanja Laschober
    Mar 6, 2019
    Long-distance move from Tampa, FL
    Worst moving company

    I move every year or two because of work. Unique Van Lines is your worst experience I’ve ever had. They had been subcontracted by Charter Van Lines and then further subcontracted to NuLyfe Moving. Got assaulted by one of the men during movement in! Filed authorities record. Lost my TV, electronic equipment, and an whole box of personal things. The majority of my furniture obtained ruined. They took no obligation! I could never advise moving with them! Save yourself the hassle and seek the services of a different corporation.

  • Kathy Mullen
    Apr 25, 2019
    Long-distance move from Florida
    WORST MOVING CO EVER

    THE WORST EXPERIENCE EVER! I had been contracted with another company and this company showed up to load just as a 3rd party. They were unprofessional, and yet I was at a time bind so went with that. They guaranteed that a 10-day turnaround from FL to TX. Three months after I had been calling everyday to receive a standing on delivery. My things finally came. Many broken things, such as a precious 50-lb geode stone. The worst part was a missing box filled with my particular sentimental things which are irreplaceable. They say that they couldn’t discover this, and they do not care either way. This is actually the worst moving business. DO NOT USE THEM.

  • Anusha Alla
    May 19, 2019
    Long-distance move from Medina, OH
    Worst Moving Company

    I’d give 0 star to get this particular firm. Worst customer support and worst Moving firm. . I reserved through a different firm (Alliance Van traces ) plus they gave contract for the company at pickup and if My products were delivered, another firm delivered my merchandise. The boxes have been completely damaged. Initially I said I could pay by card simply and they have been fine with this but when they’re delivering the merchandise they said they could accept money only or else they are not likely to provide the products. And in my delivery place the driver stated he’d bill 75$ additional for elevator that’s not contained in the arrangement. And overall they need to charge me 300$ additional at my shipping place, with all the excess HIDDEN expenses. They left my merchandise at the entry doorway and I must carry everything in my home after paying 1800$ to the transfer.

    Do not proceed with this business, once you’re booking through a business inquire whom they will deliver together and should they state Particular van lines simply forget it. They will not deliver your merchandise on a guaranteed date. You may loose your reassurance along with Cash.

  • Jh Taylor
    May 19, 2019
    Long-distance move from Kentucky
    MAKES ME SICK TO MY STOMACH

    We hired Alliance Van Lines that did NOT inform us they’re subcontracting into UNIQUE Van Lines, or we’d haven’t hired them!

    I hired Alliance to choose 3 shrink wrapped replicas of furniture and some dresss, armoir and two night stands. Thats it and it was 1950. OK, no problem that I want the stuff transferred. I advised Blake in Alliance that I am going to have to get things by a specific date and I’d be flying down to FL to get the things for my new home. He explained NO PROBLEM Whatsoever! They provide a 1-10 day maximum window, and that I said it has to be that after MON, Tues or Weds delivery. He said no difficulty in any respect, you’ll become then.

    Anyways two weeks after the moving business was to be here WEDS plus they predict Weds and say we’ll be there everywhere. So thursday in 430pm they phone and say hello sorry mechanical difficulties using truck and will be there but perhaps tomorrow. I said alright so you’re a couple of days late and I want to be certain you’re delivering following Weds in the LATEST because I had been promised. Particular Van lines stated , NO WAY, we do not guarantee any time shipping!! WHAT??!! I freaked out and had been ike Are you kidding me? I had been assured that this delivery and also you must. Patricia from UNIQUE explained that it may take a week, either two, 3 or even 4 she would not have any IDEA! I moved off and said how can you anticipate a family to sit down there move from 1 home to another and also have NONE of the things for 1,2,3, or 4 months? And I also inquired where does MY STUFF move? They advised me that they simply take into a storage space at COLUMBUS OH to continue there till they have sufficient things to satisfy truck to return to FL. Plus then they never know when that’s…. I stated I had been hired by Alliance, you weren’t approved to acquire my things by me as if they informed me UNIQUE performing then I’d have said NO WAY as a result of strangest reviews I’ve ever observed. . AND They requested me to pay money. SO LET ME GET THIS STRAIGHT…. You would like to have all of my possessions offer you $1300 $ and now700 more once you arrive and will not tell me precisely where MY material is and if it will get sent? She said yes…. I said no way that I refuse to make use of you and known as Alliance Van lines.

    Kori is that replied and will care LESS about the scenario… I advised her of whats happening and she said okay well your belongings is going to be sent. I stated BLAKE is the person who sold this to me and assured me and that I have it on a documented line so that you can not sit out there and tell me which you did not guarantee. She stated sorry. I gave me into a supervisor, she stated there’s NONE. EXCUSE ME?? She said it is possible to send an email to dispatch, I would like a supervisor I stated. SHE stated sorry they do not speak to folks. Funny the way the customer support line everytime I predicted day or night KORI replied. I said offset and give me back the money which I really did for holding the vehicle. She said no! I said excuse me > she stated we don’t give cash back once you cancel! I stated I must cancel as you didn’t comply with the contract that we have with all the choice around for WEDS and Still 2 days after NO pickup and no way off the drop will be punctually. SO I phoned bank and contested charges because of NO SERVICES HELD BY THEM.

    SOMEONE should shut down these companies that LIE and slip and split individuals items. THIS ought to be prohibited to do this for people. WHO can do some thing about this>??

  • Meghan Olis
    Jun 17, 2019
    Long-distance move from Cleveland, OH
    Horrible Experience, the worst.

    This was my initial cross-state move and that I hired All-Pro Transferring who brokered Unique to haul, store and then deliver my possessions. I will not even enter the scheduling of the delivery, which was mismanaged (they attempted to come prior to the shipping date/before I had access to my new residence ) and postponed, but my items came damaged. Boxes were completely crushed, and upside down. Vinyl bins were also smashed, which requires a great deal of pressure! A whole lot of my breakables were actually broken, but I had packaged them nicely. It was like all of the delicate boxes were placed on the base of all of the heavy things, and simply shattered. A wardrobe box has been smashed down to moderate box dimensions. Additionally, even though they wrapped my grandma’s handpainted desk, therefore understood exactly what they were coping, they broke off a leg.

    They hurry you through all of the paperwork and then, as it ends up costing 2K over anticipated , they say”well you signed this!” So need to pay. It is completely horrible customer support. Additionally, they just cover $.60 per pound, which again, I had been hurried through the paperwork so did not understand to read the fine print. Therefore, in the event that you have $1000 vase which matches 2 pounds and they crush it, then they simply offer you $1.20. It is total insanity. If I could return and do this on, I’d rent some type of pod, fill itself, so that I understand how it’s going to be managed and stored. They don’t care one single but about your possessions, just making money. This was already such a stressful movement, complete lifestyle change, and they left it 100 times more trying and dreadful. All-pro wasn’t any assistance. After my delivery date arrived, they never called or texted me back again. They turned out and never arrived to help. I despise all of them.

  • Barbara Hudson
    Jun 24, 2019
    Long-distance move from Loganville, GA
    Terrible movers, they break furniture and up costs

    I utilized Particular Van Lines since I had been getting a great price and their said experience at transferring grand pianos. Additionally, I made the mistake of not buying extra insurance. TERRIBLE MISTAKE!!

    This firm sub contracts all of its job, so that they do not have some quality management. They won’t speak to you personally when you’re within contract, so which speaks volumes.

    They came, doubled the price, and also had none of the essential gear for transferring a piano. The head inspector was searching up moving pianos on his own mobile phone.

    Piano was not packaged and transported properlyand hinges on the lid have been also broken. $1000 to fix. They also ruined the washing machine (difficulty difficult enough which the side touched on the bathtub ), Knocked off a side the china cupboard, which led to the glass doorway to emerge from its groove and split.

    In addition they only sent two people to pack my things up from the vehicle, which as I stated contained a grand piano.
    I believe that you could recruit folks off the road and find a better job. Save yourself some heartache and also appear elsewhere.

    Therefore don’t be fooled by the cheap price, it leaves you in and then you’re stuck using untrained movers that do not care.

    1 star because I can not go lower.

  • Ginger Lee
    Jul 3, 2019
    Long-distance move from Ohio
    My bike was missing.

    Steven (from Particular Vanlines) shifted me a massive fee for shuttle service and compelled me to pay money and signed all of the paper prior to beginning the unloading (threatening to go w/o delivery when I do not do it). My reddish Citizen cushioned bike was lost. I don’t have any way to get it backagain.
    Very poor customer support. When you wanted help, they got you the answer machine rather than respond. Their telephones just worked when they desired to speak to you.

  • Wiktoria Kasprzyk
    Jul 24, 2019
    Long-distance move from Indiana
    SCAM- DO NOT USE THIS COMPANY!

    Don’t Use UNIQUE VANLINES OR ALLSTATE USA TO MOVE!!!
    Never move through a broker (Gateway Express Moving) since they’ll put you up with all the worst firm (AllState USA or Particular Van Lines) rather than maintenance. We were informed our things might arrive in 3-5 times therefore we brought nothing but our puppies along with a little suitcase with clothing on our cross-country transfer from Indiana to Colorado. Our materials arrived yesterday… just 1 MONTH later. If we had been informed that our stuff will arrive at a month then I’d have no complaints whatsoever, but these people lied to us, contradicted themselves at each telephone call, took our things to some warehouse in Ohio, were incredibly rude, unprofessional, incompetent and refused to send us that the contract because we weren’t there for pickup (they came just two days after they were supposed to and we all needed to leave to visit Colorado currently ). Ariel and also the owner of whichever firm this really is were undoubtedly the worst people I have had to use.
    Words can’t describe how totally dreadful these folks were to use and the way unethical they had been. AllState was assumed to move us but Unique Vanlines chose up. Each single time we called they simply said Moving Business and maintained contradicting that they were. This is a enormous scam, so they have one firm doing the dirty work and most likely the other to conceal their cash. They billed us $700 over in the contract if we didn’t wind up carrying our sofas, side tablesand coffee table, lawn mower plus vacuum cleaner. They showed around our home yesterday with a U-Haul rather than an authentic marked truck not to mention eyeglasses were broken, and boxes seem like they had been struck by a truck, chips and dents in furniture. Steer clear of these terrible individuals and spare yourself some anxiety. I wish we’d have leased a truck and didn’t the transfer from ourselves.

  • Dawn Rellinger
    Aug 3, 2019
    Long-distance move from New Lenox, IL
    An Absolute Nightmare

    I named the morning that they were supposed to arrive for pickup and after two weeks I had been told they had an unanticipated repair and could be 4 times after (two days ago our contract). Fast forward, I’ve still not got our products that should have been sent within a week past. The truck is once more promising mechanical issues. 36 days and counting…

  • Alexa Armour
    Aug 15, 2019
    Long-distance move from Texas
    RUN THE OTHER WAY

    I didn’t select this business in my own accord, I contracted by a firm with an excellent reputation and finally got pawned over for this particular mess. This is definitely the most unresponsive company I’ve ever worked with. Trust me, all you’ve got to do is call after and listen to what is on the opposite end of the line to comprehend what sort of service you are likely to get…

    They showed up on the afternoon of my move stating they’d take money only, in most prior conversations they said that the initial half of payment could be approved via debit/credit or money. I was yelled at on the telephone (excellent customer service again) without needing money, turns out that they really do shoot cards they’d only like money…so they will shout at you and attempt to direct you into a corner. Furthermore, in my move-out, the men explained that it would require approximately a WEEK for my things to come…

    3 months afterwards –they appear unannounced and telephone me wondering where I’m. I was calling the office each and every day before asking them to become clear about if they had an ETA since I’d be in work and want 45 minutes to get home.

    When I eventually receive the payment taken good care of these guys began unloading the vehicle. I had been sitting in the primary area while they unloaded everything seeing them operate. At one stage a guy was carrying my big mirror box and that I could hear broken glass rattling. I hear them move in into another area and DROP it on the ground, simply to keep on laughing about the 250 mirror they were able to shatter. Obviously, they tried to be sly and not state anything about their error and they attempted concealing that box alllll the way in the trunk behind the remaining boxes…red flag. Another big red flag to me was that a number of my boxes showed up using the tape entirely peeled back, which had been a sign to me that somebody was searching through my things, they, naturally, tried to inform me that was”ordinary”.

    After I got all unpacked and sorted the quantity of harm to my substance was astonishing. My mirror was totally shattered. A wooden barstool had a chunk taken out of it on the chair. My vinyl bins were smashed and bent with fine black footprints at the top. Two of my clothes boxes were totally”missing,” I will go ahead and assume that they had been stolen contemplating the fact it was apparent that somebody had been going through my things. And ultimately, both boxes left of my clothes were WET and coated in MILDEW (I’ve washed and dry cleaned along with the spots are not coming out).

    So after all of this mess, I attempt to submit a claim for all that has been damaged and lost. I had been told that I had to compile an inventory with all of the clothes that was missing (which is an absurd request when you eliminate half of somebody’s wardrobe) and also for the things which were damaged. I spent hours compiling photos and receipts and sent them over to Particular. Weeks passed and I had not heard back anything, of course once I attempted to telephone they would not answer so my approach was moving around the office and phoning with various phones so that they would not know that it was me calling…surprise!! Each time that I got somebody on the telephone they’d say that they”did not have me in the machine”. Ultimately, on the 5th attempt, I just about had it so they just gave me the number to the assert service and that I worked together directly. After a couple weeks, I finally got an effect in my settlement, ends up Particular simply insures $.60 each pound. Therefore, even when they lost and destroyed THOUSANDS of all my belongings, I got a whopping $111 in reimbursement.

    I understand this was a small rant but I would like to warn anyone thinking of this business to take your company elsewhere. This provider is criminal and quite frankly I am not sure how they are running a business. They’ve no care or respect for some of your belonging and judging by other reviews, they’ll lose and mess up your stuff with zero guilt. Take your money elsewhere and should you become brokered for this business struggle to alter it, I guarantee you’ll regret your choice working with this business.

  • Robert Staudenmaier
    Sep 27, 2019
    Long-distance move from Jonesboro, GA
    SCAM

    SCAM ALERT! This provider is a complete joke. They treat your own stuff using complete discount. They split a lot of things, and they refuse to perform the task, and then they hold your things hostage for more income. They lie, cheat, and scam you about their paperwork. DO NOT USE THEM. If You’ve Got a broker like that I really did DO NOT LET YOUR BROKER USE THEM.

  • Paul Woolston
    Jan 21, 2020
    Long-distance move from Georgia
    Move GA to TX

    Overall we’re disappointed in services provided for our relocation.

    We’re not novices at transferring so we understand what can happen during a transfer. This is our worst movement in 10 national and international moves.

    We describe below our analysis of

    Mover Choice — We selected poorly

    Pick Up and Delivery customs — Select up delayed causing difficulties with incoming residents, delivery 20 days following first available date.

    Work ethic of Pick Up and Delivery crews

    Communication procedure with movers — Really Poor

    Claim Process — Disappointing

    We utilized Particular Van Lines after having with a broker go between. We weren’t aware they were agents rather than movers themselves. This kinda perplexed us, but it was only when those last couple of days before our relocation that we were informed that it was a different firm.

    Our pickup date slipped by two days. This produced a battle because we had less time to wash up prior to the incoming occupants came. The mover showed up in a’leasing’ truck along with the boxes which I thought I’d paid for to cover our mattress & box springs didn’t appear, they were put in plastic bags. It was suggested that they’d be put in boxes in the storage facility. When they arrived in our new address the mattress had the plastic bag onto it, however, the box spring had nothing about it, and in reality it was hauled on the outside back of their truck and was moist and helpless.

    The shipping time was also perplexing, it was really at the contract but not apparent whatsoever to us that the delivery may be anywhere up to 21 BUSINESS days following our requested delivery date. We really wondered if the delivery could occur in any respect. Since the delivery arrived, it was also in a’leasing’ truck. The inspector along with his team were eliminating things in the truck and carrying them inside the home so fast rather than paying any attention to the stock log in any way. In reality there was hardly any attention paid to the stock on the two ends of the transfer. Because of the muddy state of the box spring, it had been hiding how the mattress frame was busted (and we were not informed). There were many broken, chipped and damaged things, and many critical things were missing, didn’t arrive of shipping. Considering that the stock hadn’t been checked off correctly, it wasn’t discovered for a couple of days. There was also a piece of furniture that they tried to depart with us who wasn’t ours (we had them take it together ).

    We took some time viewing everything and did submit a claim for our missing and damaged bits. We did send the claim to a wrong address, but did get a return receipt to the claim. Nobody contacted us to inform us of our mistake. Nothing more was completed in processing before we contacted them for follow up. Nat there we had been given an choice to send our maintain files via email for processing. We did this, and again waited and didn’t get additional actions until we get hold of the van lineup again. This second entry wasn’t sent till a couple of days prior to the Christmas — New Year period. We anticipated a delay in processing but felt completely ignored. Again no activity until we pioneered re contact.

    A settlement was provided, per contracted specifications. But we are extremely disappointed at the settlement, and the spans it required to get it solved.

  • Hunter Carlheim
    Feb 6, 2020
    Long-distance move from Hamilton, OH
    HORRIBLE

    TLDR: DO NOT USE THIS COMPANY. Karin, Leann, and the whole team of Particular are impolite, disrespectful, and ought to escape the moving company. Not only do they not respect their clients, but they lie on them to conserve their face. Once caught in a lie, they won’t respond or return their clients’ calls. I had been assured next day delivery of my possessions, (1-5 days maximum ). After MANY telephone calls, along with questions, I FINALLY got my shipping 3 WEEKS after. 100% unprofessional along with a dreadful organization. The one thing good about this company is that the motorists were really professional and nice. The staff working in the workplace must quit their day jobs and locate a new company to destroy.

  • Eva Johnston
    Mar 25, 2020
    Long-distance move from Hollywood, FL
    DO NOT USE THESE MOVERS!!!!

    Our stuff came after a month of waiting, the majority of the boxes detroyed, broken, and also MISSING items like a $2000 motorcycle and custom made suits. These people are thieves!!!

    Can NOT TRUST your possessions to those pack of clowns.

    YOU WILL REGRET IT!!!!!

  • Jillian Davidson
    Jul 22, 2020
    Long-distance move from Paducah, KY
    Worst Company I've Ever Dealt With

    I’m not one to write bad reviews. In reality, I have not written a review for this before. The only time I’d choose to write a negative review would be when I had problems with the business on multiple events and they didn’t care to make certain that my needs had been fulfilled and compassion was involved. This is the example. They kept charging me more and more cash I had no option but to pay. I wasn’t educated about a number of these cases until the final minute where I’d no option but to pay the additional cash or I would not get my things. Many things arrived broken. Many things are still lacking. I registered a claim to have this taken care of. It took weeks to hear back from them. Approximately six months. After I kept phoning and hounding them, they eventually sent me a settlement of, get this….54.00 bucks and they backed it up using the contract. I am sure whoever is reading this will concur that’s ridiculous. And I believe that the worst aspect of this all is, they have been rude and apathetic to the situation and my feelings in the start to the finish. Deficiency of compassion, professionalism, responsibility, ethicality, consistency, and honesty. Allow me to take the consistency park partially back. They had been consistent with their apathy and unprofessional behaviour. That was all that they had been consistent with. Worst company I’ve ever dealt with palms down. I am hoping one day someone can file a lawsuit against them so that this corporation can’t screw people over and treat them unkindly from the procedure. I know I was not the first man to get this matter together and sadly, I am sure I will not be the final. Please don’t work with this business. I need better for others than what I experienced together. Nobody deserves the treatment I received from them.

  • Molly Blomer
    Jul 28, 2020
    Long-distance move from Jupiter, FL
    Horrible and dishonest! One star is too many!

    The worst and most insufficient moving company I’ve ever experienced. Completely dishonest and shattered all of my big items which were moved. Each and every thing about my movement was dreadful. People who work for the business are extremely impolite, lack any type of communication abilities and therefore are completely shady.

    1. The operator and each and every person who works there’s a complete nightmare to speak to. They’re all always rude and patronizing. They’ll treat you like you’re a youngster and also lie to you.

    2. On the afternoon of my pickup, I can literally hear that the movers clunking and throwing my boxes down the stairs, which have been tagged brittle! Their complete disregard for the items was a joke.

    3. I phoned them a couple of days ahead of my scheduled date of delivery and they stated”90 percent likelihood the driver will send in your date of shipping”… the exact same announcement was created for two weeks consistently. The strangest thing about this is that I chose to call and inquire where my items were and the assistant explained that the driver loaded the truck and left that was a LIE! So I had to drive from Ohio to Chicago and left in a rush to fit with the driver with my items, simply to learn that she lied about those departing. I had been left in my apartment with no furniture for two whole weeks. So my items have been delivered two whole weeks late. They always had plenty of explanations (e.g. the motorist’s car is at the shop), if they were just jerking me around so that they could fill out the truck along with different deliveries, which they did since my delivery truck ended up with 11 total. This makes them totally untrue. They’re too shady to discern the truth about what is happening.

    4. I hope you did not presume the shipping date went well either. The motorist called me 3 hours before the delivery and stated he wants to move the items to a local delivery truck since his 18 wheeler would not fit. He explained it’d be an additional $350. To start with, is that the moving firm that insufficient at their tasks that they can not even look up my speech to realize that you need to take the street that has bridges?! It is almost a joke in just how horrible they are. Finest part- that they had no documentation whatsoever to demonstrate that they’d changed my items into some local moving truck.

    5. Following this whole debacle of me being made to cover all of the additional fees, when my items eventually did arrive, each and every bit of my big, expensive furniture has been broken. Literally all boxes have been crumbled and broken open also. Things were lost. Matters were even broken on sight before my eyes.

    I filed a claim just for the claims department to inform me that I was eligible for $149.70. A complete slap in the facearea.

    Please, after this extended review, let’s be affirmation to NOT publication for this corporation. You won’t wind up saving money. They’ll charge you for additional things and nothing else will arrive undamaged.

See more

The best moving companies

Other movers nearby

Write a review
Rate your experience
Rating is Required
Moving route
You must check the box to confirm you are human.
Thank you!
Your review has been published. Reload the page to see it.
Submit your review
1
2
3
4
5
Submit
Cancel

Create your own review

Get a Free Moving Quote

  • 1
  • 2
  • 3
  • 4

What size is your move?

  • 1
  • 2
  • 3
  • 4

Moving date

  • 1
  • 2
  • 3
  • 4

Personal Details

  • 1
  • 2
  • 3
  • 4
Thank you.
Your message has been sent.
We’ll contact you soon.