Starlight Relocation

Please save your cash the quotation is invalid, (and two buddies used this and feel exactly the same, most of us used them to get movnig around precisely the exact same week, therefore we couldn’t forewarn every other) the quotation – insert 400 for it and it’s really a quote, dont give them any card or banking info as I have been paying bank charges since they billed my card without any authorization and won’t reimburse, instead left me a hategram messag in my phone around it. They are really unprofessional and I am sorry but liars, they scam people from the cash, its one thing when you’re speaking, and doing the task, then when its time to cover it a entire different story like they’d amnesia.
I don’t liek writing bad reviews for anybody since it is the way of thier alive, their enterprise, but as a customer I feel cheated and dreadful for moving together. 1 buddy paid and cancelled the charges to eliminate them. I’m about to do exactly the same. Please save your m oney the quotations and quotes they provide are unreal rather than the way it ends up in the long run. My quotation was 561 also it was otbe 998 at the end. Quotation for storage has been 60 and ultimately was 180 bucks. :-LRB-

DO NOT USE THIS COMPANY. THEY GIVE LOW GUOATES TO GET YOUR BUSSINESS. I WAS QUOTED $281.21 TOTAL MOVE COST ME $1154.00. THEY WHERE LATE WITH DELIVERY AND LOST ITEMS. When contacted regarding the cost I had been told to cover or the’d retained my home products.

This provider is a dreadful example of how to conduct a business that offers customer assistance, DO NOT USE THEM!!!! They supply a very low estimate and then rip you off as it pertains to”packaging”. I’d go with a business which doesn’t have an F together with the BBB. I asked them concerning this evaluation and they informed me it had been changed. DO NOT USE THEM, invest somewhat more up front and don’t get ripped off once they have your things!

It is true: I valued Starlight Relocation so much that I used them to get 3 motions. The earliest covered a distance of perhaps 10 mph; the next perhaps 3; and also the third within 50.

The team leader of the initial two goes was the identical individual, which I enjoyed, because I believed he and his team did a wonderful job. The next team leader I’d understood the very first crew leader, that cautioned me that the firm did not employ hacks off the road but had retained its employees long enough to allow them to understand each other.

The first 2 times, the crews needed to have started two to four hours earlier than anticipated. That did not do the job for me personally, so that they waited. In the event the crews will ben’t on time, I would rather they be early than late.

I’d no damaged home, and that which has been transferred in and out easily.

The crews educated me much about ways to package appropriately, so that I appreciate their attention to detail to guard my house and also to make the movement as simple as possible. The next time, I could buy my packaging supplies, like I ended up spending longer than I anticipated on this part.

Starlight provides reductions for members of the army and for pupils. Make sure you mention them.

1 confusing portion of Starlight’s contract will be the way that clients get a 5 percent discount for paying in cash. In actuality, it isn’t a reduction, however a waiver of the gas charge. To put it differently, if you invest in money, you do not need to pay the gas fee. If you cover any portion of the invoice using a charge card, then you do need to cover the fuel bill. That sounds nice, except that the arrangement does not create the relationship.

Starlight’s prices are fair, or even lower than many moving businesses’ in the region. I’ll certainly use them again and recommend them to other people.

I did my study about moving businesses before we determined Starlight Relocation. I phoned the references supplied and also did an intensive online search to learn what others had to say concerning several moving businesses (such as Starlight). Iris was so very pleasant and supplied me with a listing of references. I predicted 7-8 of those testimonials and they were all very informative and honest. I’m ecstatic for a mention since I was quite happy with the occupation the movers supplied.

I’d nearly everything in box and ready for the movers after they came. My living room has been piled to the ceiling with boxes. The movers were very professional and fast. They walked in, took a peek and began working quickly. The functioned VERY DILIGENTLY and finished the task in a timely way. Again, I’m really happy to urge Starlight to anybody that asks. I really don’t have anything negative to say… they have been great! The movers transported all of my possessions down a hard five flights of stairs… This really proved to be a really tough move… however the movers began working and didn’t stop until all was loaded on the vehicle. They stayed very nice from begin to stop. Another incentive… has been exellent cost! Starlight Relocation doesn’t cost up to other movers BUT that their support is 100 times greater than any other company I’ve ever had… and now I’ve transferred numerous occasions in my personal life. That is the very first time I have written a critique and that I and honored to urge Starlight Relocation for anyone:”In my experience, Starlight is your best moving company ever.” Yet more, Iris, thank you for convincing me to utilize Starlight… Transferring was always trying for me… however that is the very first time… my movement went so smoothly… and there wasn’t any stress. I have just one thing to put in,”continue the great work.”

I must have done my own homework. Like everybody else, quoted one price and it had been inflated $602.00 for packaging materials after they’d loaded the truck up.

I’ve been utilizing Starlight for more than a year now today for storage functions, they transferred me out a year using a quote and if they were completed the true cost was roughly 500 over the quote. I then utilized my storage, at the begining that I paids my invoice by providing them my card information, they went forward and began charging my card WITHOUT my consent, nobody got me back, then after I submitted reviews up that they called and promised not to do it again and place a note in my account that I’m not put up at any kind of payment plan at the place where they can bill me without my approval, well here we are a year later along with the identical problem, I phoned them to inquire why they billed me that they were rude and didn’t wish to listen to me, I request to talk to a supervisor and anybody picking up states they’re the supervisor for your day. They stated they were planning to select the cost back and it could be a couple of days, they DID NOT return and triggered my other invoices to rebound and left me at the negative that I continue calling today and there’s not any response. I’ve told them that charging my bank card without my approval is a federal crime. I’ve never heard back from them. Don’t Use STARTLIGHT THEY DO NOT CARE ABOUT THEIR CUSTIOMERS THEY WILL LIE AND EBEN STEAL! They don’t have customer support merely concerns for their clientele. WOULD NOT RECOMMEND FOR ANYONE TO USE! ZERO STARS!

I am really happy for getting Starlight Relocation transfer my home from storage into my new property. I had a whole lot of breakable that I was concerned about going, some classic stuff but the really took care of all of the wrappings and made sure I took it in all in 1 bit, they were also very proficient. I heard lots of great things concerning Starlight Relocation out of several neighbors and I will inform you that I actually was not dissappointed in any respect from the ceremony. I had been so glad I picked them by the listing of all of the moving businesses that I talked. Because men…

This company is dishonest. They make excuses for all, such as why their testimonials with the BBB and other clients are so poor. Their record with the BBB proves it. Vast majority of testimonials online found on not for profit sites are negative. Why? Since they’re disrespectful, unprofessional, and harm and shed many products. Don’t become involved together! I’ve spent more cash replaceing lost and damaged things than I did in proceeding.

I WAS a faithful client, using used Starlight double before. I transferred in Waldorf to Alexandria on 11 June. Movers were assumed to be there by 9:30am. Someone calls in 9:45 that they got a flat tire. Boyfriend calls back about 11:15. They’re enroute to people (on I 495). They appear finally at 1:20. The entire thing was designed to take approximately 4 hours (budgeted below $600 including hints ). It required nearly twice the quantity of time. There were just two movers once the man said they generally have 3. I really don’t know whether I grossly underestimated all of the possessions I’ve got, however they simply sent two. We had all in boxes already and prepared to proceed, minus furniture wrap. I must have pushed for 3 individuals on the telephone during my reservation. I needed to leave mid means to fulfill up with the cable guy. As soon as I left, 1 inspector was about the telephone. I text my own boyfriend to ask exactly what the position is. He says that they have not even touched on the living area along with the inspector remains on the telephone. I call the boss to complain and that he kept trying to cut off me. He explained the shouldn’t be around the telephone, etc etc etc.. That’s unacceptable. The transfer was more expensive so I needed to place it in my card. We’d intended to cover cash and receive the excess discount in addition to the military reduction. Then the man had the guts to tell me that if it moves beyond 8:15 at night then He’ll have to charge me more.   We filled out closing estimates at 5:45 pm. It requires them THAT much time to unload? But apparently it did since they were not out from there till 8:10pm. I’ve asked to get a discount on my services. I also intend to document with the better business bureau

I utilized Starlight to transfer my house hold products from Virginia to Washington. Not only did they appear to drop off my stuff at 11pm at night, they arrived 3 days after they explained they’d be here.  They never contacted me to let me understand the modifications, I needed to contact them once my things never showed up. When my stuff came half of my boxes ruined. They reduced balled the cost after I gave them a thorough list of exactly what I possessed then had me cover 30% within the quoted per pound weight. They also did not give me the army discount for the transfer. Last of all they chose up in a little vehicle but fell off at a 18 wheeler truck that did not fit in my complicated so that I had to pay extra for long haul. They’ll hold your belongings hostage until you pay them then when you have problems they won’t phone you back because they already have your cash. They’re dishonest and will attempt to deceive you at each corner.

I had a great experience with Starlight. So much that we could not wait to employ them again for another day!! I understood on a Thursday that I could not manage my movement and filled out an online”HELP!” Form for movers. I had several really competitive men and women call me nonstop. Iris out of Starlight has been the ideal bit of useful, informative, and easy to use. Starlight was not able to adapt the afternoon I desired (because of the lateness of the petition ) but we depended on Monday and it had been really so much for the greater!! Our guys showed up immediately and got straight to work. They were quite clear on what up front (to wrap and transfer my TV are an excess cost [and if you watched my TV you would agree they got every penny]. My guys worked so hard during the afternoon (I never watched them idle, take prolonged breaks, etc.) I realised their hints! They were respectful and considerate the whole time. In 26 weeks pregnant and not able to lift over 20 lbs, I needed to place my entire confidence in these men and they never let me down. I also had a sick kid at home with me during the transfer and they have been absolutely wonderful with coping with a 4 year old monitoring them, going,”What do you do? Why? Why? Why?” Over the first hour of seeing them work, my mother (who’s in the region and helping out me ) had hired them to visit her home and move some furniture up from storage. Nothing has been broken or mishandled. Everything was put up as I asked from the new residence. Starlight Relocation was a treat to get rescue me!!

DO YOURSELF A FAVOR CONSUMER….BY PASS STARLIGHT RELOCATION, DON’T EVEN BOTHER TO Request A QUOTE BECAUSE It’s Going to BE DOUBLED WHEN ITS TIME TO PAY!
DON’T EXPECT TO GET HONEST, COMPETENT SERVICE BECAUSE YOU WON’T, WHAT YOU GET ARE LIES & THE RUN AROUND, UNPROFESSIONAL SERVICE, A TRUCK THAT DOESN’T Fulfill Your Needs. A CREW WHOM WILL MILK TIME & STRETCH TIME SINCE YOU WILL BE PAYING PER HOUR PLUS ANY OTHER FRAUDULENT CHARGES THEY CAN FIND. You’ll Get AN UNPROFESSIONAL OWNER AND/OR MANAGER WHO WILL NOT BE WILLING TO ADMIT FAULT & BLAME YOU & Won’t RESOLVE THE ISSUES ONLY MAKE EXCUSES AND MAKE ACCUSATIONS ABOUT & AGAINST YOU. PLEASE DON’T PUT YOURSELF THROUGH THE STRESS BY HIRING THIS COMPANY. THEY ARE LIERS & SCAMMERS,
WHAT WE GOT WAS A TRUCK THAT DIDN’T ACCOMMODATE OUR 4BEDROOM 2.5 BATH COLONIAL, AN ESTIMATE FOR $609.00 SINCE WE DID ALL THE PACKING & WRAPPING ACCORDING TO THE COMPANIES INSTRUCTIONS ON THEIR WEBSITE & Wound up with A BILL OF $1253.00. A 2 HOUR DRIVE TOOK THEM 4 HOURS ETC…..WAY TO MUCH TO GO ON! WE DO UNDERSTAND WHY THIS COMPANIES BETTER BUSINESS BUREAU RATING IS A D & IT ISN’T BECAUSE THE COMPANY DON’T OR WON’T PAY DUES AS THEY CLAIM, IT’S BECAUSE THEY HAVE 18 COMPLAINTS FILED AGAINST THEM!!
***AND TO STARLIGHT RELOCATION ” I HAVE READ ALL THE REVIEWS YOU RESPONDED TO, PLEASE DON’T Attempt TO BELITTLE US. LAW SUIT NEXT. **PHOTOS OF OUR BROKEN IRREPLACEABLE ANTIQUE LAMP (that belonged to some LATE Grandfather) & Our Foot plank to our mattress. We’ve got images of all of the harm your rash unprofessional Men didn’t our Property & New Home! ***