Sonigo

This firm pulled the classic bait and switch, estimating between 5-7 cubic meters, simply to attempt to inform us the dispatch ended up over twice the low quote – 12 cubic meters. They threatened us, said we would never find our possessions again, called us at all hours of the night to frighten us – it was a nightmare. Additionally, in their site, the show several affiliations with trade associations, etc – on checking out these, many told us they hadn’t been members, was but ceased paying, etc.. Do not even think about using this scamming firm for your relocation!

I wouldn’t advise using Sonigo’s moving and shipping services. You obtain a reasonable price quote but wind up paying much more.

We have used Sonigo solutions to send our furniture in the US (New-York) to Israel in August 2017. We had a list questionnaire where their institution’s representative arrived at our flat and we have shown her all of the stuff which will be sent to acquire an estimated quote. We did it using many other transport companies but chose to proceed with Sonigo only because they appear to be the most dependable, even though their quotation was one of the pricier offers. After packing the furniture and sending it into the vent, the final stock volume came up 27 percent more than the anticipated. This was about $1,300 over the anticipated cost! When it had been 10 percent, then I could get it done, but nearly 30% deviation is unacceptable. We had been quite in shock since that is a great deal of cash and when we discussed it together with Ed, Sonigo’s rep, he began accusing us like we concealed furniture in the poll. Not just that it was not true and they refused to accept responsibility, but we also were able to sell a lot of items which were assumed to be initially sent, therefore the last stock was less than the anticipated. Since we were already out of the nation, there wasn’t much that we can do and we needed to just”live” with it. Whether it was a miscalculation in the individual that did the poll, or a dreadful inefficient packaging of those movers, or an intentional bulge in the cost as we had been captive customers, we announced everything and were clear, and we should not have”eaten” that additional price. A business which respects itself and their customers would not behave as Sonigo did. Hence, we’ll never use their services again.

As a side note, Sonigo functions with”BestGuy Moving solutions” as a 3rd party supplier in NYC for packaging the furniture and transferring them to the vent. The movers were unprofessional, cluttered (e.g., mixing a computer screen from the workplace room with elements of a cupboard in the bedroom), and wasteful (a lot of those boxes were half empty). It took 5 individuals over 6 hours to complete packaging a tiny 2-bed apt which might have been readily under 3.

When moving from France into Tel-Aviv through summer time 2018 our French move firm used Sonigo since the regional Agent.
It was be a dreadful experience where our dispatch was obstructed in Asdod interface for over one month while Sonigo was charging extra demurrage and storages charge’s.
Sonigo completely mismanaged the habit clearance did not plan the delivery and also send a group to supply the furniture that just spoke Russian. The worst move services I’ve ever experienced.

AVOID THIS COMPANY !!! It entails professional fraud using methods that ultimately charges the client nearly twice the consented and contractually fixed transportation cost. Also many different clients made this expertise together with SONIGO, as a more intensive study online reveals: At the end the purchase price of the transportation always comes out nearly two times as high compared to agreed.
In my situation (just how likely in many instances ) of a container transportation in Berlin / Germany into Israel, the blackmail trick works like that:
As usual in Israel all services have to be paid beforehand, so that the complete contract amount has been already paid while the container reaches the vent. Now, SONIGO has already had a comprehensive collection of this container articles and all of the necessary private documents of this client for months. The embarkation in Rotterdam wouldn’t have been possible without these records. The rest of the import-related problems could then happen to be explained by SONIGO beforehand.
And this is precisely where the fraud procedure starts: SONIGO picks up the container one day after hitting the port and stores it in their own floor. That can be possible by paying a typical customs duty on personal container imports before final clearance.
The client is faked with all kinds of problems that prevent a quick delivery of the container. In my instance, unexpected overlooking the approval of the Ministry of Transport to get an electric wheelchair, which later contributes to deficiency of customs clearance, and then again to various customs duties and finally resembles pure arbitrariness. Suddenly, all of the necessary papers are lost, though these are sent to SONIGO months ago and many times as mentioned. Daily new troubles with altering surcharges appear.
At precisely the exact same time, the consumer is falsely told that the container remains in the interface, it might now create daily haven and Demurrage prices of almost 100 $. Because of this, there’s increasing pressure on a daily basis with no opportunity to escape the circumstance.
To demonstrate the distinctive perfidy of those”coworkers”: ” I am a 100% disabled wheelchair user whose whole mobility equipment was set in the container. In reality, I had been motionless from the literal sense of this term as SONIGO was squeezing additional profit from me. To”affirm” the fraud, SONIGO simply gave in after the immigration department had been predicted by me and abruptly, SONIGO was prepared to send the container to get a”little” surcharge of over $ 2,000; an hour prior to the jurisdiction call they still wanted $ 4,300!
At that moment, over 14 days following the coming of the container at Israel, I was already completely exhausted and needed to fulfill significant health appointments. So I moved the cash, teeth grinding, and the container has been sent one week after in my absence.
All prices, including the extortion currencies from SONIGO, have climbed to nearly $10,000 with this 20″container transportation, rather than the contractual consented 5700 $ to the worst case situation!
BTW: The function of the various regional provider of SONIGO – in my case, the Berlin firm HERTLING – appears also vague concerning the aforementioned hints and maneuvers: Queries regarding the ethics, honesty and reliability of SONIGO prior to the container transport were always replied favorably; nevertheless HERTLING did nothing to finish this extortion procedure, even though they knew precisely that the container had been no longer kept in the haven!
Overall, this can be a frightening experience. The isaeli government should act as soon as possible against these procedures to prevent additional reduction of picture of satellite vents.

Moved products out of their store at NJ into Israel. When they arrived in our house they said that they weren’t mindful of the things that we needed or the burden despite the fact that they had packaged the products. They claimed they had a superior moving truck to transfer these things since they were too thick. They seemed to be more pleased with the present moving truck and had no difficulty shifting two thicker boxes from the truck – but told me all we had to cover $800 longer or else they wouldn’t unload the remainder of our merchandise. Truly a dreadful experience on what’s currently a stressful day and ought to have been a more pleasant experience. There are a couple different businesses that are at the same cost range – please avoid Sonigo.

I am only able to review my situation, however I found staff in Sonigo very useful, and believed that they didn’t fail me in the procedure for my entire ten week lack of merchandise before shipping.

Noam has been my principal contact; quite informative and useful.

Their partner business in UK were also attentive.

Thank you, Shmuel, sonigo staff, to the excellent service for your own container out of NY to Jerusalem my shipment came safely to its destination, so and thus, thank you for the previous help in making it happen easily.

I am hoping you’re well and receiving more orders? Due to all in Sonigo too.

. Shabbat shalom.