SM&S Relocation

SM&S Relocation (also referred to as SMS Transferring and previously called Survivors Moving before 2008) has failed in all aspects. The movers were over three hours late at pickup. Secondly, they needed signing a quote PRIOR to some weighing to get a maximum charge, and also the movers said was required by legislation. The equilibrium between the first payment and this highest became the balance due at delivery (again irrespective of the real burden ). The itemized charges supplied failed to add up to the entire charge. There was a 9% commission for stairs WITH NO staircase in any component of the move. An additional $150 was billed for substances and NO MATERIALS belonging to the firm were used besides both standard pads possessed by the firm used to wrap 2 bits of wooden furniture, and each the quote the quotation comprised: Free use of moving pads to cover and protect your wooden furniture. All cassette, boxes, all else used belonged to me personally and was bought by me. Per the quote the minimal occupation fee quoted was $707.05 together with the disclaimer of overall price will be dependent on the genuine weight/Cubic Foot of your dispatch and any extra services performed. There was not any thought of actual services provided or burden in the quantity I had been billed. The movers were impolite, strong, rough, intimidating, and threatening. Upon delivery, over two weeks after, two pieces of large furniture (the things they supposedly wrapped in both pads) were totally destroyed and glass stalls packed inside boxes were broken into bits alluding to the fact that there had been NO CONCERN awarded to Fragile Glass warnings indicated in bold onto the surface of these boxes. Money only was required upon delivery. If not able to offer the cash balance at shipping the movers threatened to depart together with the possessions, to come back to the initial source condition, and cost an additional minimum $350 per day for storage. No telephone calls were created to offer the equilibrium at any time before delivery so that it was automatically assumed and expected that on a Saturday that the complete balance in money will be available. Again the movers were totally rude, intimidating, and threatening. They disregarded the capability to recover any reimbursement for damages and needed hardly any care. I can’t count the number of times I noticed I am only the messenger by distinct movers in both pickup and shipping. Upon calling SM&S Relocation and asking a comprehensive explanation of the overall charges the manager hung up. The activities exhibited on behalf of SM&S Relocation and its own employees and independent contractors, has left me with the sole alternative of pursuing legal actions and to guarantee this criticism can be gotten by any possible future customers of the business.

After obtaining a quote and moving over the contract line-by-line, reviewing every possible cost, we were shocked to have a $230 fee added for”packaging” when no packaging was completed by them. 
After being promised a weekend delivery (to adapt a new job program ) the truck came two days late at 10:38 PM and the project wasn’t completed until 11:52 PM!   Not a fantastic start in a brand new apartment!
Additionally, I left 4 messages without any telephone calls were ever returned.
Quite disappointed, won’t ever use them again.

I recently moved from San Jose to Los Angeles and has been in dire need of aid quickly. I moved with SM&S Movers and they went over and outside of all my expectations. They worked fast but were also very cautious with all my possessions.

The absolutely free clothing tape and boxes were a enormous assistance to the total price also there wasn’t any extra price for stairs. They came punctually packed the furniture up nicely and were effective with all the loading procedure. They worked through and made it simple. The movers have been friendly and quick. Thank you for your services.

It’s very apparent that this moving business’makes it’. Transferring, under the very best of conditions, is trying and also their business philosophy is clearly’do it for the client in whatever manner possible’.

Billing was quite simple: labour truck. No fuel surcharges or whatever else – transparency in charging is just another indication of the way that they appreciate customer satisfaction. They anticipated 5-6 hours to get my 3 bedroom home, which appeared very optimistic but ended at 4.9 hours.

My experience was that they’re fair, hard-working, and committed to leaving with a happy customer. I would certainly use them again for transferring or some of the additional services they supply.

Businesses which show such a powerful commitment to their clients deserve to be rewarded.

I had a last minute movement which I had picked up. Speedee Movers were good at responding to my phone. They really could move me with no fuss and without a lot of notice. They have been friendly and maintained my cost low. They moved fast. I’d use them again and recommend them for my buddies.

I could not have wished for anything better! Dan, Ramon and Jose would be the best movers I have ever needed. They were punctual, professional, and coordinated from begin to finish. They obviously understand what they’re doing. I would 100% recommend the entire staff at SMS MOVING and notably Dan.