
Im happy I decided to proceed with silver celebrity movers. The employees worked at a quick yet effective method. They left a challenging task look easy. The employees were very favorable, costumer support was fantastic. They made certain to deal with all of my personals with caution. And of course that they moved out of the way to provide me the very best support for the best cost. Although I dont intend on going any time soon, I will certainly refer silver celebrity movers to anybody.
I recently made an out of state move, I had been worried and did not know where to start. I contacted this business, from begin to finish this business was amazing. The workplace remained in constant contact me personally, which eased my nerves past belief. The day of the transfer, the movers were professional and handled everything with caution. As soon as I got my things, everything was equally nice! I certainly recommend this firm for the move!
I’ve only excellent things to say about Silver Star Movers. They were effective and managed my movement and could be anticipated. The brand new apartment was a third-floor walk-up plus they team dealt with this really well. The movement lasted somewhat longer than the projection/estimate, but that I can not fault the team for it. Maybe they will need to be more realistic with this, but I anticipated it was going to be much more while we’re talking the quote. I’d suggest them to anybody in New Jersey who’ll be moving later on.
I discovered silver star online while looking for a local moving company. While I read the reviews, I felt compelled to write my own story. These men were fantastic; not merely did they come first and quite completely dependable and attentive, but they were really prepared with all the materials to package fragile product. My first arrangement was to get things in storage for just 1 month, and it’s been around two months and they really call me to get in touch and make certain that my things continue to be safe and protected. These guys are a class action and when I needed to proceed, which I trust I dont:-RRB- for quite a very long time, I’d definitely use these guys. I provide silver star a golden star for support, relability and cautious handling of products. Because of Dave and the staff in Silver Star for creating my transfer painless and reassuring my product is safe and protected.
Replies from Silverstar were courteous, professional, fast and productive. They came to the storage center sooner than anticipated but waited for me to arrive and just started charging me on my birth perhaps not theirs as agreed for a particular moment. There was a slight difficulty obtaining the truck made for delivery, so that the no parking signs that I submitted were full of cars that needed to be transferred, during that half hour that the movers were very patient while the problem had been cared for. Highly recommended, you’ll receive your moneys worth.
I moved to Wisconsin from New Jersey. . My sister in law advocated Silver Star co..After several quotes Silver celebrity gave me the cheapest speed and made a couple of lodging which I was really delighted with..Excellent company, fantastic prices. Very happy I utilized this company..They worked hard and even went out of the way to assist us with a electric issue we’d once they came. .
Specialist Steve Smith @ Silver celebrity moving was a excellent help with all my worries right from the beginning and that I had a couple of. It was through the vacation and that I had been coping with a period sensitive program and they arrived through @ a minute notice. I needed a flexible inspector who’d knowledge tackling a delicate antique with unique moving demands and specfic abilities disassembly and reassembly gym quality equipment. Establish – a Life coach X3 cross trainer elliptical equipment. After phoning a few moving companies I’ve immediately discovered that many movers DID NOT possess the abilities and unique knowledge to deal with this endeavor. Silver celebrity moving came through for me! An extremely sizable 1800 Antique pine wall mirror with intricate columns that demanded handling with excellent care. Fundamentally to get it from this building you needed to remove the upper portion that is not ment to be eliminated. Well that wasn’t any easy task. Allow me to present David”The seasoned mover with abilities” a complete”PRO” along with his spouse. He encounted quite a few barriers that afternoon that will create a”lesser guy run”. Even with of the advice of this project when he came I had total confidence in him. The brief version – He essentially took apart a classic to receive it in the elevator and then rebuilt it once moved into the new site. The X3 gym gear put together flawlessly. I strongly suggest that you request David. Be aware – I don’t work with this corporation. I believe reviews are very important to assist others estimate in making the best option. Stress when going is tough enough. Moving isn’t necessarily an ideal procedure, but the ideal attitude. It is my hope that this was useful to all those of individuals who have particular shifting needs. Thank you kindly Silver celebrity & best of Luck to all!
I really do not enjoy moving along with the concept that it needed to be done has been actually driving me mad. Silver Star Movers created it quite simple and painless. That which was overlook time as promised and with at all professionalism. Thank you a lot for making it simple.
Unbelievably effective and detail oriented. David (crew supervisor ) and the rear office in Silver Star were incredible. I predicted last second on Friday and asked that a movement date on Monday. The very first company I called didn’t appear as scheduled on Friday and also Silver Star stored my bum. They were amazingly efficient and didn’t make the most of my despair to move from New York City in the very first of this month. They shipped a team headed by David which was simply incredible. They completely packaged my two bed 2.5 bathroom in NYC (resided in for five years with two children = a whole lot of things ) and proceeded me 50 Miles off in NJ. They packaged quickly and economically with excellent attention to detail. I’d reccomend them 1000 times above. I was really amazed with the support advertisement capabilities of everybody at Silver Star. A
Steve made my shifting experince really cmfortable being that my things were fragle and that which came into my new house just like that I packaged it. Greatest Rates, Frendly movers, along with Immediate times!!! I give business 10 stars!
I moved out of San Diego to Cleveland. The company I’d previously hired went under past. I called this company and they helped me out. They could get me transferred here to Cleveland punctually to begin my new profession. I still had sufficient time to get moved in, depended, and research my new house a little. I will also put in they did so at a reasonable price. Really professional, and courteous employees too. I’d suggest them to my closest family members and friends.
I chose out this company of 5 distinct companies I talked to. And I’m quite happy I moved with silver star. Everything I had been told occurred. Quite happy with my move.
Silver Star Movers, thanks so much for making my transfer / your three man’s were amazing respectful and courteous.And the quote was on the cash, I’d suggest them to anybody. Thanks, man’s fantastic job! Donna Rodriguez Bayonne, NJ.
I transferred across country and utilized Silver Star movers. They’re polite, professional, and attentive with my belongings. They left moving a whole lot easier and I will be using them again later on. Thank you!
My spouse and I had a very positive experience with the Silver Star Transferring Group because of our current cross-country move from
Delray Beach, Florida to Biloxi, MS. All facets of this transfer were performed in a timely and considerate manner. The initial quote supplied by Chris was spot on. There were several over-sights on our character which were rectified by Alex when he came at out home to pick up our burden. The alteration in cost was reasonable and concise. The pickup crew was very professional in deed as well as apparel.
Throughout the moving process the firm kept us abreast of all developments by text and telephone calls. The time estimate of the entire movement was stellar. The furniture has been picked up on Wednesday, May 1, also delivered on Thursday May 9, at 9 am. The shipping team headed by Norberto called us ahead of the delivery. The furniture has been off-loaded within one hour and a half.
Overall, it was a positive experience for what might have been a stressful circumstance. Particular kudos to Chris for initiating the procedure and being available every step along the way. We’d highly recommend the Silver Star Group to any person contemplating a cross-country movement.
Robert and Tina Jordan
Fantastic business! That is my second time going with silver star and my experience was just as good the second time since it had been the very first time! I also had to transfer some quite tricky and complex furniture and did not get 1 complaint. I strongly recommend them! They really made my relocation as straightforward as you can and they have good customer support.
Hello everybody, I normally do not write any testimonials but want to read those from other people. The reason I’m writting concerning this inspector is since I had been so surprised to figure out all of the terrible reviews associated with this business. They really did a excellent project (i.e., David’s group in JC) – they were quick, very cautious with every single product and could match in a really narrow space a few enormous furniture without hurting them. We were really happy and the invoice was as expected. They also did charge us an additional $20 for access to the stuff but the total bill was at least $100 than some other rivals. Instinctively we met David’s staff and I’ll Be Sure to contact him straight next time that I proceed in NJ! Continue the fantastic work! Best, JL
Amazing and efficient moving business! Took all of my worries and made them their own by creating my transition so simple and maintenance free. Really careful with my possessions and also proceeded everything where I needed it and suspended things for me personally:-RRB- Thanks so much guys. . I’ll certainly be using them for almost any movement and highly urge anyone to do this too!
I’ve tried eliminating a previous review I posted here about Silver Star. I was contacted soon after my move from Jeff, who couldn’t have been more agreeable and sympathetic. It was a pleasure dealing with him. Silver Star is in the process of altering their procedures, sadly I needed to take care of a few folks from the older regime before. Jeff apologized profusely for it, and made certain my money was reimbursed. I would highly recommend Silver Star under their new possession and due to their excellent customer support.
Initially I have bombarded with telephone calls but then got a text message from a gentleman called Nick Manfredi. After I got home from work I gave Nick a call and we’d the stock in my home via a virtual FaceTime that I thought was wonderful! There wasn’t any disagreements on which I did or did not have.the boomers were around one hour and a half late a little bit less but I reside in an extremely populated region and the snowbirds haven’t went back home yet so visitors could be tuff. Aside from that everything went flawless, they dissembled bubble and everything wraps all of my expensive antique furniture,packaged ALL my boxes (that I must confess I was concerned about since I thought things may have gotten busted if they didn’t do it properly )but they did it better then I’d have lol! I stumbled back had a glass of wine and just pointed my finger. They sent it one day early that was exceptional for me… This movement was because of a job move so that I actually needed my things to work (thanks guys). Throughout delivery day brought back everything into my new location reassembled everything attentively and also help me put my photos on my walls… Again I had been having some wine throughout the procedure. The 1 thing I really enjoyed about the business is that they colour coded each thing with a recorder too so when it came down to shipping they had a stock sheet which got checked off with each thing being transferred off the truck. Nothing was ruined and that is likely because they packaged it rather than me LOL. . I thought this picture will be super stressful that it had been just the contrary thank you a lot for all your assistance I shall recommend you to any and everybody! Cheers!!!
I reserved silver celebrity to assist me go in Tennessee to Iowa. I’d have a fairly large sized movement, and that I had a complete package service completed. After the movers came , they packed everything so well!!! They’re fantastic and very professional about what. The afternoon prior to the rescue, the driver known and offer me an estimated time of arrival to the following moment. They unloaded everything and put them precisely where I needed. It had been performed at a fantastic speed and I am really happy with the result of this all!!
My moving experience might have been a complete nightmare. . I had a last moment mover and needed my own elevator in the apt. I had been going into broke down! Consequently, this turned into a 5th floor walk upward movement. Steve who ordered the entire movement was exceptionally accomodating, professional and left me the best bargain! In addition, he adhered to his sentence, no concealed arbitrary fees that was shocking! Should you ever call them request Steve! David the Agency and his group have been on time, did a excellent job, didn’t violate one thing. . I had a good deal of expensive art and let them understand and they made certain to package it last rather than one thing was ruined! An additional thing I need to bring the degree of professionalism and joyful mindset was a plus! Never did I anticipate joyful movers walking up 5 flights of stairs! I’d certainly use them again.
Where do I start…
First Impressions: First Contact:
Steve from Silver Star clarified everything that could be achieved… delivered an estimator over 30 minutes that I phoned him… that he came back within the hour with a quotation… WOW! This was fast. . , He was aware that this was for my elderly mother – in – law which has been moving and speaks only Spanish, so what exactly does he do to ease her worries? He also sends a Spanish talking rep. WOW! Discuss caring for the customer!
The movers – day of transfer:
ON TIME! And they had been the following: respectful, considerate, pleasant, and professional and took every ounce of attention with her items as though it were theirs… WOW again!
The Individual men:
Luis/Flaco: Foreman on occupation, can not say enough about him. He handled the job just like a high-value machine. NO SLACKING… THIS GUY is AWESOME… he made certain that they remained on time and over the quoted cost… KUDOS TO YOU! If I had men like that working for me I’d be wealthier… He was focused and determined to finish the task in the quoted contract quote. Not every task can this be achieved on the quoted deadline as a result of unforeseen issues however, he can keep everyone moving on a deadline to guarantee the customers which they’re not only low balling a quotation… and doing everything possible to satisfy the quoted cost. AMEN to professionalism and honesty! KUDOS FLACO!
Richie and Santos… The movers… These men are the best most professional movers I’ve ever experienced and that I should know because I’ve moved 3 times in 10 years… these guys are the best.
I’ll remain thankful to Steve, Flaco, Richie and Santos for creating this movement so simple. My mom is quite pleased and very relaxed because of their professionalism and treating her just like their very own mother!
Silver Star Movers would be the BOMB! I’ll be discussing them and will use them again later on… again KUDOS SILVER STAR!
Here is the fourth time that we used this moving business and once more they were totally amazing. They’re always on time or early and they maintain within the time limitation that we’re given on the quote. They wrapped everything up and cared for it as Though It had been their own. They were very respectful, professional and considerate. I’d recomment them to get anyone who needs their stuff transferred into a timely and professional manner. Thanks again guys great job.
Rosemarie & Jimmy Donohue
This is my first time with movers plus they had been on time, fast and early in the transfer. For the total cost of this quote that the movers did an exceptional job and I will certainly recommend and use again! It has to be noted that that the men that worked wiith me worked quite difficult regardless of the challenges confronted for both place movement, and they did a very wonderful job!!! Thank you isn’t enough words but THANKS GUYS, VERY MUCH!!!!
I needed to move from MI to VA to become nearer to my loved ones. As soon as I got into touch with silver star, they ended up using an entire collection of household things and gave me a quote. They gave me the opportunity to check into other quotations. Being the person I am, I needed to do my study. I did actually picked silver star. They were not the lowest but they deff were not the greatest. When I eventually made a decision to proceed with silver celebrity I started to pack my items. They kept me updated on when the movers would arrive. The afternoon that they showed up I had been quite apprehensive, but the minute they started to wrap my furniture I was really relieved. They wrapped it so nicely that you could not even find a inch of my furniture! Then they loaded everything and was in their way. In just a week and a half of my furniture arrived at Virginia in precisely the exact same state it had been picked up. I am quite satisfied with silver star. Thanks again!
They refunded a number of the cash, fixed the ruined furniture and fired the men who did the transfer. Thank you! Now I am glad!!!! :-RRB-))))))
I recently transferred cross-country and employed this particular broker. It was a large and quite involved transfer and managing the logistics myself was simply a great deal. Fortunately, Silver Star produced it all SO EASY. The sales team were both professional and very accommodating and client support smoothly guided me throughout the entire stressful circumstance. I have moved long distances a few occasions and never has it ever been so well managed. Thank you Silver Star!!
My wife picked this business as it had been the most receptive of the couple she predicted. They promised that they could satisfy with the timeline, as well as their credit, they did. But before I understood that she hired this firm for over $5,000, I’d several quotations very literally for a long time. The individuals who transferred the possessions were really from a different moving firm, US Movers. The first team was thoughtful and proceeded with purpose and efficacy. The only problem has been that the extra fees for exceeding the amount of things. On the other hand, the movers relied on beds as many bits whereas the stock stated one bed using a parenthetical reference which signaled that a frame, mattress and box spring. I wasn’t pleased with this hiccup, but maybe my error. After the movers arrived in the destination home (overdue ), the team was intentionally careless with all the bundles, leading to a number of things being busted. When I contacted the firm, while they had been really apologetic, they called me to a insurance carrier that manages the promises. Still awaiting settlement while I get to wash my clothes in the laundromat. They charged a high cost, however, the ceremony fell far short of superior, and very frankly, I’m frustrated with everything I purchased for over $5,000.00. Expected far more.
These movers would be the absolute worst. We found online that they had great reviews (likely written by the firm itself) so we chose to call them. The guy we talked to called Tom was quite pleasant but additionally decieving. He gave us a quote on the go, and informed us that the cost would not go up regardless of what which ended up being completely untrue. The afternoon of the transfer the guys were 3 hours afterwards and arrived at a truck considerably more compact than anticipated. They took all of our boxes initially, instead of carrying our furniture. From the time that the truck was stuffed, they’d just 1/3 of our substance and virtually no furniture of all ours. We attempted calling Tom and obtained a guy named Alexi about the telephone who had been nothing but rude to people. They also made us pay an additional 1600 because the employees will be going into as time passes. However, they were overdue to start with and then as soon as they were completed sat in the vehicle for about one hour and a half only waiting to depart. When they eventually got into our new house they left each one of the boxes from the living room and did not even bother putting them in the chambers. A number of our items got dirty, and also a number of our possessions are lost. These individuals are definitely unprofessional and shouldn’t be utilized.
We had been without the majority of our furniture to get a week till we could get a budget truck accessible. We ended up spended more cash to move the remainder of our things and overall it was only the worst going experience ever. When we had another moving business it would happen to be much better.
I hired this company to move me out of Georgia into Florida. They employ a 3rd party firm from Florida to run my move. After speaking to a representative about the telephone I had been guarantee that my things would arrive to my new residence fourteen days following my pickup.That being said the moving business was late to my first consultation, which made me wonder their professionalism.This was that the suggestion on the iceberg….They didn’t have record which I paid to get a complete moving services, therefore upon walking in the doorway my price went upward 1k, they began nickel and nickel me for everything now. I bought 20 big boxes that the movers denied to utilize, they stated it’d take so long to allow them to package. So Obviously I had been upcharged for the bigger boxes. From her I’d say the packaging portion went pretty smooth. As soon as they ended up and were leaving I had been confident that I would get a call the next day to program my delivery.
This day I received no calls, but I did predict them about 10 days with no chance. I then flew into my new house the next morning presuming that my things would arrive that day. Regrettably this corporation can’t be trusted and clearly lied for me to gain my own business. Ever since then I have been phoning frequently attempting to obtain an upgrade in my delivery and have had no chance. They’ve refused to call me back and wanted I spend more cash before releasing my things to be placed onto a truck to proceed. Up to now they’ve had my things for more than a week and totally neglected to convey.
I’ve been coping with a”customer service” rep called Maynet for nearly all the moment. She’s obtained multiple messages, none of which happen to be returned. She’s truley clueless on how best to communicate with frustrated clients, she is dismissive, rude and essentially says look in the own contract. She clearly hates her job.I’ve left several messages for Mona, Astrid and Eli (who phone me back after and really spoke to me just like a good human). This company and its employees can’t be trusted and that I shall continue to update this review as it plays out.
Buyer beware, this firm can’t be reliable and retains your things hostage…. I dont know how they’re running a business. You’ll regret giving Trans Van your small business.
FAIR WARNING: DO NOT USE THIS COMPANY. WORST EXPERIENCE EVER!!!
Everything began at pickup. They kept on telling me that they would choose it up one day and cancelling. They cancel for more than a week before I needed to leave the nation. First lesson: should they cancel on you, cancel this purchase. You ought to be present to understand your stuff get sent out. Before I left, I asked when they had everything that they had to pick up it a few times and the answer was always yes. From the time they arrived to pick this up, over a week after they said they’d, they advised me that they had a kind signed by me personally to pick my stuff up yet , I was already two countries away. They are incredibly oblivious and not educated about the business and what they’re doing.
I made sure to leave all of the things since they asked for example a mattress protector that they explained they’d place in the mattress however, as you’ll hear finally, they did not.
Fall off was a far worse nightmare. I had been advised that my stuff was being shipped to the country where I had been going to and discovered a month afterwards that my items were sent to a very different state. From the time that I asked them to send my things, it took me nearly 3 months to get a hold of these, and also to have somebody on the telephone that could ensure me that they really had my things. However, for 3 months no one understood how to tell me where my things were.
Eventually they inform me that my stuff was in Nevada rather than where it was assumed to be and that you would take additional two weeks to allow them to provide. During this entire process, customer support is practically unreachable, they won’t ever answer or they will never have answers when they do wind up picking up the telephone.
Now they finally delivered my belongings and following a great deal of agreements with the driver, which client support will not perform for you, you’ve yet to arrange your pickup essentially yourself along with your own driver. After a lot of back and forth together with the motorist, they eventually delivered my things with a few things completely destroyed. My mattress is shameful, it could go right to the garbage, since they don’t utilize the mattress protector I supplied them. When I call back into the individual who somi the contract that he just transfer me into a dead end number.
I shall update this review once I create my promise but for the time being, avoid this company like hell. They’ll do what it requires for one to register a contract and will not respect their words and also there will not be any client support then. You better off with a different corporation.
Beware, Beware, BEWARE!!! We hired Silver Star (SS), they subcontracted to Executive Transferring (EM) who subcontracted to Wheaton Movers who subcontracted to Sammy Services, firm who really delivered. The first contract was for $1,630 they billed us directly at $4,400 when everything was done and said!!! They misrepresented, they debited with consent , they overcharged, they were overdue, itemd ruined and mishandled and that there appears to be no recourse, so undependable men and women, most communications have been initiated with people. If they’d been honest with us in the start, we’d picked something different. After red flags flew and queries climbed, SS stopped taking their calls! Thomas White was the first sales representative for SS, Cameron the followup buff building, and Lisa that the CS rep that was allegedly going to arrive at the base of Executive’s improper fees and activities. Several discussions with Lisa… Promises of settlement. . .nothing. Even following an over-debit of 560 from Executive.
Here is how it went for us. . .They initially reflected themselves as being connected with United, a respectable mover who we have had transfer us cross-country two, but rather are only a broker. They lent $1,630 (Thomas) to transfer our son out of a 1 bdrm apt in Ogden, UT into SE Georgia (2200 miles), my kid using liquidated the majority of his possessions… no living space furniturewithout bedroom furniture, and no appliances, no office furniture, and only possessions like in novels, games, clothes, the largest things being IKEA bookshelves, plus a dining table and chairs. Two days following deposit 618, Silver Star (Cameron) increased contract by double $3,200+ and accumulated an extra $735, to get a complete to Silver Star of $1,350 because of a deposit, allegedly according to a burden estimate, signifying that Thomas had no business speaking to clients because he did not understand what he was referring to. I was still annoyed but over a cone. I am certain they have records of every one of these calls/conversations. With no warning or communication, Silver Star subcontracted outside to Executive Movers at LV, NV who overlooked the pickup with a day beyond the ending date and also my son had been gone from town and needed to leave his things at the aggressively and a important w that the Landlord for both Executive to input. THE WORST part… they symbolized by telephone that Executive does not bill by WEIGHT! Executive told me that Silver Star are’understood in the sector to weigh your substance together with all of their workers standing around the scale!” Their subcontractor talking furious crap about them. Subsequently Executive disclosed the clencher… Executive does not even charge by WEIGHT! … They bill by VOLUME just and then proceeded to inform him by telephone that he had been 100 sq feet over the quantity quote also, which we had never heard a note about. Cameron expressly explained it’created no distinction’ just how long it took up. SO NOW WE’VE BEEN CHARGED BY WEIGHT AND BY VOLUME! Executive represented that they would debit a sum to not exceed $935. They debited $1,498.20 without consent or consent for this amount. I phoned Executive and registered a complaint by Ashley, who advised me it’d take two days to solve. I have never heard from her again despite repeated calls. Rather than minding the overage, unbeknownst to people, they dropped off to a different subcontractor. Executive Movers, the Subcontractor, subsequently subcontracted to Wheaton Movers’, who reportedly subcontracted to Sammy Services. Additionally they came a day beyond the shipping window that was less consequential now but then held his materials hostage to get an extra $1,498.20 payable in CASH simply so the fees couldn’t be contested. Thus, in short , we hired Silver Star to transfer us and they did not. The whole thing was so stressful from begin to finish and cost us almost triple the quoted cost… easily twice what his belonging were well value monetarily. No recourse. They could handle you and your belongings however they want without the fear of liability. THIS WAS A HORRIBLE EXPERIENCE WE WOULDN’T WISH ON A WORST ENEMY!!!
This is not really a moving firm, its a broker which hires a moving business for you. They’re changing their name to All Professional Moving Co., so keep an eye out for this title also. The initial quote I had been given for my transfer was 3700. After closing decision that included a couple more boxes than I had expected, they piled it around 4700 two weeks prior to my scheduled pickup. After that which was loaded to the vehicle, the last amount was 6300!! After having an hour fighting with the driver and moving over amounts, they fell it to 5900 and behaved as though they were doing me a favor. It might have just costed 3000 to lease and drive a truck AND hire help to load and unload. Although the additional 700 will be worth not having to drive a truck throughout the nation. The lure and changed me and I’m mad. DO NOT DO BUSINESS WITH THESE SHADY PEOPLE
I spoke to James from day 1. Was told at the start a cost and took a deposit. We had been advised by weight. We had been so duped along with also the pricing it tripled. Subsequently Cameron was attempted to familiarize us with no avail. I filed a formal complaint with the BBB. Then the cost had come down and up on 3 different occasions. I’d like to Speak to a one in charge Steel Wilks Richardson
I hope folks take the time to see this. I am not one to write reviews but I needed to be certain I told my own story. My spouse phoned movers for quotations along with also the Silver Star sales man began his market pitch by warning us of hardship movers. Well little did we know that they had been the protagonist of this nightmare tales. We reserved the move to the labour weekend and they reassured us we’re all set. The day prior to the transfer we predicted a few times to affirm and Couldn’t get anyone to reply. We all got was that the salesperson’s mobile phone voice mail as Though the phone had been turned away. I guess that they forwards calls for him. On one phone went through and somebody replied and hung up Straight Away. The day of this move my spouse and I had been up because 5:00 AM to ensure we’re prepared. We had been anticipating them out of 8:00-9:00 from 9:30 I phoned and we all got was that they had been attempting to phone us because they day ahead to support and phoning us the evening of the transfer because 6:00 that was a pure lie! Then I am told they are going to Attempt to get a last minute team and will be in my home before noon. I get a phone an hour after saying that significant rains flooded the Street. Odd thing is that I work 5 minutes out of their workplace and we have NO RAIN! So with this reason that they cancel the appointment also stated they will Attempt to have a person by the Following Day. Now we are in dread calling everybody that can help. Fortunately we found a business that adapted us and got us a Excellent team in a matter of two hours. Bear in Mind that this is actually the afternoon before Labor day! This night while I was at the midst of going, a Silver Star manhood gets the guts to call me and says that we are scheduled to get a movement 2 days after! I was happy to inform him exactly what he could do with his movement. He calls me 10 minutes after saying he could have a Four men team at my house at 15 minutes. By this time it was 7:00 pm that I thought was absurd! I am you to operate on referrals. The business that assisted us last instant was really professional and their shifting staff was courteous and extremely useful. This is their 2nd transfer of the afternoon right before a vacation and worked before midnight. Their title is All In One Transferring. NO I Don’t work on them. I’m a Really busy real estate but had to take the time to tell my own story.
Here is how it functions. Very nice and careful at the start. All done through telephone and email. Nobody comes to your home (first error )!!! You obtain a fair competitive deal and you take. Then in the last minute literally a few days ahead of your scheduled appointment. You receive the telephone requesting a box count. Yep you guessed it! The cost goes up! In our situation it over doubled! By 7k to over 18k. That I feel the only reason it was not more is since I turned out to the motorist when he said he believed it’d be over 24k. Obviously he wanted until they had been have loaded to deliver that up.At this stage you don’t have any choices. New project is lined up. House is marketed. Your dedicated. You must go! So that you dive into your savings and proceed. About this time is when you find out. The trucking isn’t a part of Silver Star in any way. Afterward for your confidence that they seal the trailer facing you and hand you a few tags. Well funny how just 2/3 of the stuff that has been packed in that sealed trailer shows up. Another 1/3 sits 900 miles away from a different country that wasn’t even in route???? Afterward comes the damages. It was quite clear the truckers / movers didn’t care in any way! And complete support? Right!!! They piled half if it at the front yard and refused to place it where we wanted it, as we had been told could happen. Then comes the awkward procedure of filing the insurance claim. As soon as you jump through all the hoops and (they admit ) they’ve obtained the promise. They have 45 days to respond. 45 days passed and you contact them. Soon came the insulting offer! Much like then 1/10 of exactly what the damages we s are. You don’t have the right to perform as pure it. Guess what? Yep, you guessed it. The 45 day ticket begins over again! We’ve got time so we’ll await the upcoming insulting offer! That is currently about principle. Probably we’ll wind paying more cash to battle them. If nothing else. It’ll escalate and become increasingly more visible on each of the media’s. More individuals will stand up and join the struggle with me. There are a whole lot of Attorneys on the market constantly trying to find a potential class action lawsuit. So what say you folks. Wish to join the battle? Never mind you could have already recognized the insulting offer. You will never know what may happen. Let us do this!
I had a horrible experience with Silver celebrity and its own representative Casey. The movers came 1.5 hours later than the scheduled period (despite I requested for 1 hour earlier than the scheduled period and Casey said it is possible. I at least expected them to be on time). What is worse is that they came from the destination, which can be 4 hours away in the old flat, 10 hours afterwards without telling us. We predicted Casey/Silver star staff several times during those hours without being able to reach anybody. Eventually we have hold of those movers 6 hours afterwards and the answer is that they are coming in 1 hour, even though they came 4.5 hours then. They came at 10:30 pm (might have came by 5-6pm with all the visitors that afternoon ), bothersome our new neighbors, and ended the proceeding at midnight. When requested, they’re not honest about the fact that they really needed to shed off somebody else’s furniture before us (I discovered by requesting another staff at the workplace, not Casey). Additionally , they struck the door of my old apartment when going out and violate one large dest glass. I sent the images to Casey along with other silver employees. Thus far I haven’t heard from Casey or some one of you after 10 days. As soon as I called Casey, nobody selects along with his mailbox is full. Additionally, Casey’s attitue in handling my complaints was also very disagreeable. The ceremony was just completely unacceptable and dreadful.
I just went for this business because I believed it was great to rear fellow veterans. I also didn’t do my homework correctly. When you take a close look at the problems that this business has had I fell prey to being duped into a binding contract very similar to other ailments. They anticipated my transfer 1800 that isn’t fantastic. Just because it was supposedly veteran possessed I moved together. They predicted 4 times before my transfer to”upgrade” the stock record by 21 items. Mind you, I don’t have a lot to proceeded. Largely boxes. My biggest items being sofa, dresser, along with queen sized mattress. The”QA” man has a bad reputation according to my research, and it has made a tradition of defrauding people. He also updated my”quote” into 2800 and that I voiced concern he immediately tried to tell me to not worry, off it, and needs to be adjusted dependent on fat. Like I said all of my possessions fit into a living room and that I had everything all set. I phoned customer support since I started to worry about the additional million. They essentially comforted me in to believing that it could in reality be corrected. After the movers arrived 6 hours late, then it took them only an hour to transfer my possessions. It was not until after all of my items had been awakened and ready to send I had been handed a last charge for over $3,000.00 (added packaging equipment and”quotation”). Completely unacceptable! Never in my life could I pay that much to get a transfer since I don’t have that many matters. It’s nearly laughable. The movers sympathized with me and said yes it seems that I was actually misinformed and that they had baited me in. At this stage I was angry and helpless. I called customer support and they had been simply awful. I kept getting passed along until I talked with one man in customer services. He explained it as an automobile sales company. “after its off the whole lot its yours”. Are you kidding me? Then eventually after about 4 days per manager eventually called me and essentially shoved off it as I misread the newspaper work. Then said he’d send a payment offer and also a shipping date and phone me to talk. He just sent an email with a dreadful deal. They knocked further off the initial cost for me being prior service compared to the reimbursement was. When I eventually delivered a follow around the payment email notification him it wasn’t great and that I still didn’t have a shipping date. They called immediately and that I had been in the office. I’ve registered a few complaints today. This is incredible how that this was mishandled. I don’t want that for you reading this. Please have a look at other choices. When I had to do it over again I’d have hung up if they originally called to prevent all of the pressure and financial burden that has caused. Remember that this is $1200.00 OVER the initial cost. Who’d agree on it? Besides somebody who has gotten suckered into a bad thing. I’d possibly have sold all of my possessions and began new, completed the transfer myself, or carried my business elsewhere. Learn from my mistake. I have not actually gotten my possessions yet another ill get to find out what sort of condition they will be in.
Use multiple sales strategies for one to put a deposit down and then your secured. They showed up right before we needed to vacate our home so we had been not able to employ a different moving business. We had recorded each and every bit of furniture from the home on the estimate, however they reduced balled the distance so much that the outsourced movers who showed up did not have sufficient distance on the truck that they attracted. In addition to all of that, the cost was 3x the quotation. Liars, scams, and bad business ethics. DO NOT HIRE!
We used them to proceed the past fall ( 2012). We had someone to package for us and move. Called the firm and needed a in home estimate. The estimator gave us a quotation using a Lowe and greater amount. We moved with the greater so that there would be no problems or more
Money owed. Re movers comes a half hour early that was nice. No matter how the foreman requested to find out what had to be performed and then told me that they could not do all of this. He explained the newspapers only said a couple of things and that is all they could do. We called the office and they removed up it or so we believed. The movers packaged haphazardly. They wrapped plastic cups but just put fine china at a box. They wrapped baseball hats!!! In addition they left heaps of things from the flat that we needed to move ahead. After they had been completed, the foreman told my spouse that he needed to provide every in case the guys totaled 100 bucks each and overtime fees.
This provider is a lot when crooks. We
Called to talk to them and have not heard back. Horrible horrible encounter.
BEWARE!
This business sends rude drivers, so there’s not any way to get connected w/the principal office. They havent shown up yet. And weve not learned from ANYONE, Despite our 4 voicemails we abandoned. So were SCREWED! . . DO NOT USE THIS COMPANY!! . .
DO NOT HIRE!!!! They had been hired to finish a transfer on 7/27/12 (FRIDAY) that they struck my lamp, so they chipped and scraped my bedroom furniture. However, the biggest problem I have is that three (3) 4ft. Framed images were lost. I sat and watched as they moved everything out of my old flat, but those images never left it. I phoned there motorist about a hour after my things in which delivered to notify him that the images weren’t there, however, he didn’t return my phone. Then I called him back the next day (SATURDAY) to talk with him concerning the photos and said they were likely left to the vehicle, and he’d call the shipment to test. I phoned their office myself this afternoon, but I didn’t receive a reply. I left a message to the man who set up the movement and he never returned my phone. Then I called the office the next day (MONDAY) and spoke with all the shipment manager and I explained the problem to him and he said he’d look to it however he never called me again. I phoned back the following day (TUESDAY) and talked with somebody else which works together with the shipment and essentially called me a liar. He said he’d look to, and that I didn’t recipient a call back from him either. Then I called back the following day (WEDNESDAY) I obtained the proprietor’s advice from the man that set up the transfer. I called and left him a message and that I sent a email, and you figured it NO RESPONSE!!!
The movers were very professional and constant. My couch was bigger than the distance allowed I do not understand how he did it but he got it around the door without hurting it. I transferred out of a third floor and they didn’t charge me extra along with the employees didn’t reveal any attitude whatsoever they simply have to do the job. Would recommend without hesitation.
This started was a excellent encounter Steve was amazing that he advised me a minute because of a moving business I’d already booked with a disconnected phone.The 3 individual group came punctually Jesse (the foreman) was very rude to the stage I nearly had them depart…I must have. So far as protecting and wrap furniture that they had been fantastic. Yet so far as packaging private stuff that I did have them perform any things that they were dreadful! I’d fully cleaned and drained one little room which I explained DO NOT OPEN the doorway my kitty is actually in there. At the start of the movement they scratched doesn’t pay it gauged the timber flooring and refuse to compensate me to even when they claim to get insured! They did not have among the technician come and mend it if I had been available weekly! I needed to explain the idea of moving once you proceed you no longer need access to this land! This induced me not to get my security deposit back! To grow this nightmare that they left all types of things behind that I really pointed them out and they informed me was at the vehicle! Unfortunately because my primary concern was finding my own pet I didn’t realize it before they’d left! If I had not remained to locate my cat I wouldn’t have understood all of the things they overlook! On all of this movement they had been in a massive rush to depart so nothing has been done correctly! Near the close of the movement they allow my kitty completely from their home I needed to spend the next night at New Jersey looking for my kitty that thankfully I’d get her back nearly 5 hours after! They ruined dishes of mine! They didn’t set up my flexible foundation along with the way that they wrapped the strings made it impossible for me to put up in my own since they had been in too big of a rush to just do things properly! A quote of $845 ended up costing $ $3875 $1625 paid off from $845 quote $2,000 safety not reimbursed due to their damaged brought $150 to lease a trailer to load all of the items left behind and $100 to employ a person to establish my two adjustable beds! They place up nothing! If you appreciate your items, sanity and pets attempt another business! Still awaiting a call back to be paid for all I’m out!
When I first spoke with a part of the company they were quite pleasant. They were useful and easy to use. But, once I got nearer to the moving date, they shipped me a brand new contract which has been more than twice the cost less than 7 days prior to the transfer. They told me that I needed to think of the extra $2500 in cash order or money. I’d already paid the first payment based on the very first contract. *Don’t ever do so. * They then asked me to get an extra 1000 less than a week prior to the transfer. I spoke with over 3 distinct individuals and received 3 distinct answers on their kind of payment at several times during the procedure. After the cost skyrocketed, I inquired for my 709 back because they requested me to sign a new contract using another quantity of money owed since I wasn’t likely to utilize them. Fortunately, I had other bids as well as the firm I went with rather didn’t require any money up front. They came into my home for a precise quote and allow me to pay in full after the products were sent out of KC to MN at any sort of payment I picked.
I spoke with the General Manager in Silver Start and he refused to repay the money. Another member I talked with earlier that when he explained that the cost escalated, we got in a debate about the gap between a conclusion table and nightstand. He was rather rude and to tell the truth, I had been rude right back.
That’s my expertise but I believed it was worth discussing as I never got my money and they never contacted me since they said they’d. I disputed it with my credit card business and still the company wouldn’t give me the cash back. It’s truly sad, I wouldn’t work together ever again.
Thank you
This is the WORST service I’ve ever received! Silver Star Movers created my move-out procedure a very awkward and stressful encounter. I proceeded in Hoboken to New York, and had them maintain my possessions in storage for 3 times.
On move-out afternoon, everything went fine (except that they had been 40 minutes late). I paid the complete sum -$360 of this moving quote. . .this was an error. Don’t pay until after you are gotten all of your belongings delivered and punctually! On the day that they were supposed to send my furniture, they have been a little show. They were designed to get there at 9:30am, however I didn’t get my own furniture delivered until over 24 hours after!!!
The oddest part is that nobody in the office had been calling me with updates or any reason why my material wasn’t being sent!!! I needed to keep calling each 2 hours and every time I had been told lies and explanations. At about 10am, I had been told that they had been in traffic, at approximately 11:30, I had been told it’d be sent in the day, at about 4pm, I had been told that they had been in their way to fill my things, then at 7pm”we are looking in to it…”, then eventually at around 9pm, I am told that they cannot send my items because among the movers were hurt!!! And again no one called me to inform me concerning this, I still had to keep calling them differently. Then I had to scramble to make arrangements to get where I could sleep soundly that evening and started to wonder whether they’d ever send my items!
The following day when they eventually came, they then tried to bill me an extra $290!!!! Really? After sending my furniture within 24 hours late without any notification or apologies, you expect me to pay more income?! I had been on the telephone using all the RUDE owner asserting for more than 20 minutes about how horrible the service was and how absurd it was to allow them to attempt to charge me more money. He was utterly unapologetic and impolite. I wound up paying the cash to the delivery men who really did a fantastic job, not the business (apparently they could take back your stuff in case you don’t pay. . .even once the service stinks ).
The point is, save yourself the trouble. Locate a moving company who is aware of what customer support is and fixes its clients with respect. Steer Clear of Silver Star Movers!
Scammed for approximately 4k
Given quotation for 3k – that didnt shout anything
Movers demonstrated up and billed 7k
When I knew I was likely to cover 7k, I would not have transferred my things
Worst scam of my own life – I had been a sufferer, please t be a
They offered us 3000 move then 6 weeks ahead of the transfer said that the desired paperwork out of are last proceed to assist with stock after the increased the price to $7000. We inquired why well that is a quote of burden we gave a quote a bit higher than last moment. Although we now have less things. They knew I had been going for employment and powerful armed us to staying together. And should you ever speak with a man named Cameron only say I really don’t wish to speak to you. He’s the definition of evil, he’ll say he’s attempting to assist you by attempting to tear you off more.
Warning! Please prevent Silverstar Moving business! This really is really a predatory and bait and switch business! The only great thing you will encounter here is your sales pitch. It is really great but they just don’t deliver on any of it. Please use a more established firm as you’ll only give Silverstar cash to employ cut rate and very low quality movers. I can not explain the totally dreadful service seasoned with Silver Star Moving Group. The absence of coordination in their role led in our products being divided between two non end movers who lost, ripped, broke, ripped, and normally destroyed many precious things. Following a delay of nearly 3 weeks – our past items came (with many precious things missing) many bits were ruined. All of the time – Silverstar has refused to help at all. Please learn from my error – avert this minimal excellent business and proceed with Allied, Mayflower, or even some other conventional firm. You may finally pay a lot longer in time, money, and pain if you don’t.
1. My transfer has been out of 4:20pm till 2:00am in the morning. 2. I had been advised that everything for your transfer was comprised by Pat. 3. Among the movers explained earlier he was even finished that my bill had been $1500.00, that actually he included a charge for those blankets, disassemble/reassemble, bubble wrap, wrap of television’s and wrap of my furniture. 4. I also had to help package and move a few of my furniture and also utilize my car to maneuver it. 5. The inspector eventually bill me $1000.00 following a dispute and wouldn’t offer me a reception. 6. The movers that a great deal of my boxes at the living-room. 7. They abandoned their blankets wrapped onto lots of my furniture and did not even put my furniture all back together. I need to discover the shelves and place it back together myself. A number of my own furniture is scraped I images for evidence. 8. I called to talk with Tom and advised him of what occurred and that he said that I shouldn’t have been billed for what should’ve been contained. He explained that he would speak with the operator and return to me, which he did not. 9. So to say that the very least I had been going to have ripped off from the inspector as well as the movement wasn’t completed in 10 hours. 10. DON’T USE THIS COMPANY
Should you reserve with those movers after viewing all of the negative comments on these, please don’t be angry at anybody but yourself if your relocation becomes a nightmare. This is precisely what I needed to inform myself. I saw that the negative remarks but still reserved them based off cost. Please don’t do so. There are somethings in life worth spending a bit more for along with a reassurance throughout a moving procedure is among these. I will not go through every thing that transpired. But I can say that. This firm shouldn’t even be permitted to deceive and misuse the client’s trust the manner that they do. . Novel in your Risk.
To begin with, I only want to mention that Silver Star is a broker, they employ other moving businesses to really move you. In general, I was quite disappointed, stressed, and frustrated.
I transferred out of a studio flat in the Southeast into the Midwest in the end of November. In general , I had a couple of pieces of furniture and just 10 boxes. I made the decision to utilize Silver Star Transferring Group since they obtained a quote for me quickly and could schedule me the soonest. I had to move for employment and had a time crunch. They had been scheduled to come to a Saturday or Sunday. Saturday moves, without any communication about if they’d be there. I attempted Silver Star, along with the later hours person stated they’d send my message on. Finally, mid afternoon on Sunday, I predicted Silver Star because I’d discovered nothing else. They predicted the movers shipment. After a little, I got a call that said they’d be there Monday. On Monday 11/26/18, they came over the new time period. The movers that picked up my boxes were quite friendly, professional, and made certain that they attached a numbered decal to all.
The official estimate of drop-off has been 14-21 days which has been relayed to me in Silver Star’s quote. From the arrangement, it permitted up to 30 days. Verbally, the major inspector explained it’d most likely be 10 days. I heard nothing from Silver Star or the movers before I began calling Silver Star mid-December. I had been told they’d call dispatch and return to me. I heard nothing back from Silver Star or even the movers. On December 18th, I got a message that the movers are there the following day in the afternoon. From just the movers, NOTHING from Silver Star. Silver Star stated they’d provide me a heads-up to get drop-off however they did not. So I had less than a day’s notice of fall off AND it had been 23 days following pick-up. Fortunately, I managed to begin work somewhat late. On 12/19/18, the movers came when expected. They were very quickly, but again it was a tiny move. I tried keeping track of all of the boxes, but the two guys were moving really quickly, and that I was already anxious about being late for work. I realised 7 boxes, so they earned one final load, and once I attempted going to look at out the numbered stickers to make certain I had them all, I instantly was motivated to sign. I was not advised to test if my items were there, the movers did NOT test that every stickered thing was there, plus they were quite insistent that I signal. Since I had been running late, and believed the final load had 3 boxes inside, I signed up. As soon as I got home from work, I checked all of the boxes and recognized you was missing. I phoned Silver Star, but it was after hours, and they stated they’d send a message to client service. After a week, I phoned them again during regular hours, just to determine that they had no record of me telling them I’ve a lost box! They said they’d call the movers, have them search for this, and return to me. Fast forward to more than a week after, when I had not heard anything, I phoned them again. They said”oh, they could not find it. You’ll need to submit a claim with CSI”. If I had not called them back, Silver Star would not have advised me that the movers never discovered my box. So I filed a claim through CSI. They’ve looked into it, and because I signed, they can not do anything. I only want my box back, I want my straps and boots, but I highly doubt that will occur.
The communication was either terrible or non-existent for Silver Star as well as the movers, the drop-off period was quite long even to get a long-distance movement (and technically outside their official quote, unless weekends aren’t counted), and also the drop-off movers do NOT check to be certain all your belongings are there. I just had 10 boxes, however they still lost 1. I don’t recommend them to anybody, and that I want all to understand my experience so that they can make an educated choice.
I talked to Pat, that appeared like an extremely great man who promised that the moon containing all packing supplies and that the quotation of 275 wouldn’t be surpassed. Following the movement, I had been handed a statement of a whopping 670!!! I could not believe it. We lost our house in the storm, I’m 6 weeks pregnant, and advised this crisis move to get that which we could salvage in to storage. I really don’t understand how these people sleep during the night – after researching I discovered that they do so to everybody. You won’t find a really good examination unless the firm wrote it all themselves. Don’t use those movers under some circumstances if you don’t would like to get taken for whatever they could get. I’ll be reporting them to the Better Business Bureau and telling everybody I know about those master scam artists.
Https://www.yelp.com/biz/north-american-relocation-boynton-beach-3
Stay far far away. Favorable reviews here are implanted so that they may have a high score, and bring in more visitors to scam.
They’ll lie and steal from you. Look at all those negative reviews… would you believe people have the time to make up lies?
Nope. This moving company is jagged. Scammers that will quickly talk you and then conduct.
Talentless hacks who can not possibly be more than they’re.
I wish I could provide negative stars. Complete crooks. My possessions were picked up on May 22. It’s currently June 26 and I am sleeping on an air mattress at a vacant flat. I get numerous tales concerning the place of my possessions- in a storage center, on a truck, about to get on a truck, etc.. Owners refuse to telephone me. A guy who refused to identify himself to me threatened to”mild my things on fire” since my boyfriend rightfully got mad with him about the telephone. Law enforcement appears unable to assist so I’m persuing different approaches to close them down. Prevent Silver Star and Interstate Relocation in Any Cost.
Can NOT I repeat don’t use this business They promise you something and one cost and totally alter their narrative They subcontracted out the movers to some sub level firm that showed up in my door each day ahead of time. At three o’clock in the day After whining about the mix up I had been treated quite honestly and had been told” I could say anything in this home I wish to” and proceeded to cuss at me and make use of the F word even as I requested him to quit cussing I used yet another moving business a couple of decades back and had absolutely NO issues. Upon telling the General,Manager in regards to the situation he stated and I quote” well you understand how movers could be” This was the very WORST customer support expertise in my 64 decades of life that I would NEVER in a million years urge them to anybody. It was a real nightmare
This”business” isn’t a real business, they don’t have actual office area, they don’t deal with truckers who really offer the support.
They routinely reserve moving programs with companies that went of company.
They refuse to provide refunds for function not finished, which it never will be, that the whole trade is fraud from the beginning.
I want I read All that until I cope with them
They do not beg t perform a refund
I Discovered another business with half cost
Here’s the whole narrative as well as you to choose whether you would like to manage this organization or not. Additionally, check the Better Business Bureau testimonials, do not be fooled by the favorable ones here (like I did). They’re all fake.
On June 26, Silver Star moving firm took our furniture out of WA state, also said it will take them 7 – 21 days to arrive at Silver Spring, MD based on Chris Newman. It took a month and 10 days before the furniture came. We call Chris, he’s not being receptive to some of our mails or voice messages. Calling their Client support, Mark Lopez explained that they gave our furniture into a different moving company named Northwest Relocation – with no competition and with no briefing us that they’re only a broker rather than a moving firm. They stated the furniture is going to be loaded from Portland from the weekend of July 27, also will require the following 7 to 21 days to get there. Calling Northwest Relocation, we’ve been getting contradicting messages each time we predict about the standing of our furniture shipping. The Client Support”Vicki – expansion 407″ stated the motorist made from Portland on Sunday. Then after one hour, the driver called and stated he’s in North Carolina!! Two days afterwards, he stated he’s in VA and will come on Thursday. We took a day away from work awaiting him, then at noon, we phoned him, he said he’s back to North Carolina. We’ve been sleeping in an air mattress for over a month. Apart from being overwhelmed with different purchases and expenses because of the postponed furniture shipping status.
After the furniture came, the office seat was broken, plates and cups, a statue – all broken. And the rugs filled/smell bud.
We filed the insurance coverage, and the answer time will require 15-90 days. The whole procedure was so absurd.
Oh where to start. Primarily, I talked with a guy called Michael Price. His job would be to swindle you into thinking that this is really a white glove service that’s professional and will deal with your move with compassion and care. Oh, yeah, and it is also”super cheap”. We went on my stock and he offered me at $3,600 for its transfer from NY to FL for my little two-bedroom flat. Then he sent me a quotation and stated I’ve got two days to put the deposit down along with the price is gone. Therefore, after obtaining other quoted from different businesses, I put the deposit down and felt serenity. Afterward, Cameron phoned mepersonally, the QA supervisor, to critique my stock”one more time”. I need to say, in case you do not cancel the movement 48 hours after placing down the deposit, you won’t have reimbursed. I proposed out this well beforehand; Cameron did not predict until about 3 months after and one week prior to my move. I could not cancel, why do I? I received a fantastic thing! Input decent ole’ Cameron. We moved through the stock, included a few little items like 3 lamps, a glider seat that was outdoors, my street bike, and then a couple more boxes. My complete went from $3,600 to $6,600 and he had a deposit of $1,700 to get additional burden, taxes, and gas now to support my appointment. I turned a lid and said certainly not. I phoned a U-Haul and booked one instantly. I wrote a scathing email for their VP describing all that had occurred. Not 10 minutes later, Andrew Bennet, GM in Silver Star, called to discuss everything and apologize. He went back on the stock, clarified I did not need to pay the additional fees, and decreased my”quotation” to $4,700. I set quote in parentheses since they are NOT MOVERS. When the actual movers arrived , they laughed at ow over billed I had been and said that they do not even bill in weight. Cameron lied, as did everybody else. I also paid $1,050 for a guaranteed delivery between 2-4 business days also for my own personal truck. After the movers showed up, there were just two other tasks on the trunk. Once more, they whined. When my stuff did not appear on Monday as promised I started to call. Nobody would reply. Eventually, Andrew phoned and told me that they had been running behind but were in Georgia in their way. I discovered that the driver’s number and called him straight…guess what, they had not even abandoned NY!! Three times pass, Andrew dismisses my calls, does not respond to mepersonally, until he eventually returns my phone call. Then he informs me that the truck was first in South Carolina and could be there in two days. With this stage, they’re a week late and missed the expedite window. I once again call the motorist, the exact same afternoon, to affirm his place…guess that, his truck is broken down and he’s been stuck in Georgia for 3 DAYS!! Again, Andrew whined to get me off the phone. Gotta respect his persistence however. From that stage on, I ceased even relying on Silver Star for whatever and talked directly with the driver of my automobile. Andrew, Cameron, Mike, Lisa, and Donna (automobile transport) are all liars and will say anything they must say to get your cash and maintain your company. Don’t use them. Don’t use them. Don’t use them. Run and never return. Get a U-Haul and get it done yourself.
Dont know where to begin but I will attempt to make it brief,silver begin moving team is really a scam. Please dont put yourself through the strain and, the price tag. They’re extremely unethical and liars they informed us it’ll charge 2,700 .we paid down $1,126.00 they had been to phone us 48 hours prior to the transfer I didn’t hear anything out of Brandon when I eventually text him he said we’d need to pay $15.00 for every box that they filled in the pulls in our own dresser. He then said we’d need to cover 59 cents additional for every pound .of pounds .no just called us the day before or the day after this transfer I had to continue calling the afternoon of somebody called and altered the time they’d arrive. If they arrived they said we will need to cover 8,000 we didn’t move and didn’t receive a refund, but here is the games that they play. I talked with Lisa and told me all of the terrible reviews I noticed I wan na had gone here before. Individuals lets this out on the face book they have to be held liable for all of the people who’ve robbed. I didn’t receive a refund but I wont stop till I really do. I will get in touch with the better business bureau LISA and brandon are all scammers. BRANDO WILL SAY WHAT EVER HE THINK HE WANT TO HEAR AGAIN PLS BE CAREFUL ORDER NUMBER 79O8825
I had an extremely poor and irritating experience. These people are extremely smooth talkers and provide up all you ask but they don’t provide nor can they answer the telephone on many events. They never return a telephone!
BEWARE – It is a brokerage company that subcontracts out your contract to firms which are nearer which seems fine BUT my contract has been subbed out into a business which has just 1 star along with the worst reviews. They do not review who they’re working together with it sounds… as a consequence, my movers did not fulfill the expectations while using a mess enroute for my new house. I dropped approx 95 percent of my family possessions. Here are the things they occurred:1) initial rep calls and says they could make the closing deadline which I had to fulfill and also gave me all types of reductions and guarantees that he had been available should any problems 2) Secondly rep calls and also persuaded me to proceed with a bigger truck so there would not be a issue. They’d have a semi automatic come into the home so that which can be loaded along with the dispatch not be broken. He included an extra day in order that they could package on Friday and proceed on Saturday. The growth in cubic feet led to a rise of nearly $3000.
What actually happened – packers were not likely to appear till I had a melt down on the telephone with rep. So two people showed up at 5pm and functioned until 9pm packaging what they were on Friday. The did not appear till 10am on Saturday to complete packaging. There was not any semi accessible and the group had not been apprised of this demand to get a semi automatic. This meant that the load needed to be broken up. They ended loading at 2am Sunday morning.
The shipping was to be on July 3rd however they did not leave Houston before July 2nd – today they say it’d be sent around July 4th. The wreck happened at 11:30de July 3rd.
Silver Star misrepresented themselves like the movers and creating this contract. They’ve a duty to be aware of the essence of the job and evaluations of the firms they use – I’d love to believe they are more responsible in knowing together they’re working. They aren’t accessible by telephone and they do not return calls. I am still awaiting impulse to call me back as I was planning to really have a”minute” with him on the telephone to voice my displeasure. That is why I am doing it here. These individuals are extremely tricky to utilize and keep contact with. As soon as they receive the $$ they’re gone. As soon as I got into a individual, she’d say”I want to check and I will phone you back” and you’d never hear from her and you also get to visit voice mail the remaining part of the day.
This business ensures that everything goes smoothly, but they’re unable to back this up with real outcomes.
Spoke to Mike, Andrew, Lisa, Joann. No consequences on any type of refund due to their solutions (or absence thereof).
Silver Star Moving Business
South Coast Van Lines
Love Enterprises
I had been going of a little load of things out of LA into Ohio – a Table, a cupboard, and a few boxes.
Fee of 697 was consented deposit that functions as the agent commission to Silver Star. Remainder was to be paid through credit card into the real moving business per our arrangement. On website, movers demanded 125 additional fee for packaging, even after viewing photographs beforehand – or else they wouldn’t take one big product. After discussion, Silver Star compensated 1/2 that the extra movers commission, and I paid off the balance $62.50.
After driving off, the movers afterward said they wouldn’t take a charge card — after agreeing in writing. Rather they required full payment of 1124 in money. After discussion, because they’d all of my furniture, they all agreed they’d take 1/2 in money through instant CASH program through bank and 1/2 in shipping through immediate CASH program.
A couple weeks after, in the drop off place, they needed $563 at CASH or else they’d continue to keep the furniture/items. Again, this wasn’t exactly what was agreed. There wasn’t any discussion, and the movers wouldn’t talk to anybody except the folks on website, and advised them cover or they simply take away the items.
Silver Star transferring charge a commission, the movers billed a commission. Silver Star who’s accountable for overseeing this movement have placed the attribute on the moving business, even though Silver Star are accountable for”customer support” during the transfer. They ought to stand behind their own subcontractors rather than only say”the movers stated that they will not honor the price that we made with you.”
I wouldn’t suggest one of these companies in any way.
Silver Star Moving Business
South Coast Van Lines
Love Enterprises
All you need to do is look at their BBB rating and each of the testimonials on multiple websites! I had been a sufferer also.
I’m reaching out to all sufferers of the fraudulent business to set a class action litigation. Can not sit here and keep reading of all of the innocent people that lost their hard-earned cash to those scum bags.
First off, my spouse is an 98 yr old experienced. He’s a chaplain and that I work as Manager in a Hospital – Major Mission Integration, principles and religious support. We take care of individuals and live our own lives with ethics. I can not say that about the firm.
I phoned this company to determine whether they might meet with a delivery deadline of July 1 – 3 and return from then. George assessed with somebody and explained it was possible and gave us a day.
He then stated that they worked with specialists and will take decent care of people. He talked me from a different business saying”we’re more experienced and they’ve lousy record”. The first estimate was greater but he said he’d provide a veteran reduction. Ha! Customer support required a deposit however. They said we can not assure deliveries. I advised me that George stated it had been possible if we set down the date required and return from this. She checked by someone and returned and said, OK. It had been listed but never written down anywhere.
Lies. I must have listened to some folks working inside these agent businesses. 1 man stated:
“I’d research Silver Star for one a couple of days ago. And if your client support experience might have been great so far, I am only letting you know to be mindful. Be conscious of if you receive their Quality Assurance telephone 3 times or so before your move [that they might attempt to locate methods to bring a great deal of things to increase the purchase price. All businesses do so but for this company I’m working for they aren’t as competitive ]. And finally, again to attempt and assist you, be conscious of exactly what Carrier they utilize. They will instantly attempt to increase the purchase price of your transfer if they come to a residence. With all of my heart, can God’s blessings and favor remainder on you and your husband.-J” I’ve more reports such as this one.
It was to be authentic. I moved from $6,000 to $11,000 and still may owe more.I was advised by Quality that they charge by weight and that I could get reimbursed some cash but it’s by quantity. I had a comprehensive listing. The company comes instantly charges you longer. They’re demanding with your own items. The worst company I’ve ever worked together. The Carrier is Northwester – GTS Shipping. Their testimonials are worse compared to this firm.
What can you do in the last moment? You’re stuck. I had been over on a few boxes so that I made 25 folding seats. I mentioned I will leave my workout gear to keep the cost low. I could not even have a crap can or exchange items out. In addition, he explained,”I despise working with clients from Silver Star.
I am quite afraid. I needed to leave my 98 yr old veteran husband in AZ and return to perform in OR. My husband is sleeping with a cot so a person could be there if they do business makes the decision to come. My things stays in Oregon in GTS transportation. They say we’ve around 18 days in the favorite day of shipping — July 1. I’m told I’m advised 24-48 hrs until they could arrive. So I’m supposed to find airfare and receive there.
Thank God there are pros who’ve learned about our expertise and they’re helping us. They’ll even help spread the word about those carriers and brokers.
These testimonials are accurate. I plead with all my heart which you operate another way. I might have rented a Penske truck for about $2000 (26 feet ), hired packers or loaders and just a driver. I had been dumb. Please operate with guide van lanes and that come into your house to provide a costs. You’re spending Agents to scam you out of cash. I am aware that’s accurate from my additional 4 motions.
I’m sick that my husband is with himself. I don’t have any idea when my things will soon arrive. As stated by the testimonials for GTS it appears like many things could be broken and lost. Then you proceed through a hellish experience becoming reimbursed. I left behind a great deal of furniture to save on expenses but it did not help.
I’ll continue to get out the word. Please take these inspections seriously. I will do a post in AAA and other media sources. I need to bring awareness to the issue. If we are able to help a couple of individuals, then it’s well worth it.
SilverStarMoving Company
NW Relocation
Moving of a little load of furniture pieces in Seattle to Austin
Silverstarmoving business is quite poor business as they just get participated with you until the time that they do not receive their deposit sum.
As soon as they receive their talk they are least bothered if your material is becoming delivered or never. They’ll continue saying that people cant do anything just as
Your material is with moving business.
My movement has been quite compact load movement. I paid them 797 as deposit until that time they were quite receptive. Mike was the man who booked my movement
I reserved them 4th feb, my things got picked up in my place onto 6th feb.. Earliest delivery date consented was 11th feb..
They advised have they’ve some state law that they must provide with 21 business days, therefore that I had been waiting patiently until 21 business days.
19th I received email from there moving business that my stuff began from Seattle.I predicted 4-5 days to moving business around Tier 1.
They were quite rude and requested me not to bug them again n again. I predicted silver celebrity moving a week Monday they said wait until 21 days have been over
I’m calling them every day in 18th March. 1 day that they stated my stuff is already delivered. Upon inquiring give me touch on delivery notice and final payment accounts
They stated we dont understand we will need to check. I called again next day, they stated we do not have upgrade. I predicted 3rd day that they stated My substance is at Dallas and also they dont
Understand when does it begin. Eventually on Friday they explained my items will be sent by tomorrow or today but I shall get 24 hours before driver call
No phone yet.
I am not Certain when they will provide my things and now that I am compelled to write this inspection that state They’ll give my things or if
They’ll bill me more than that which was agreed on.
I wouldn’t suggest one or more of these companies whatsoever.
Silver Star Moving Business
NW Relocation
Very unreliable and don’t do the job they’re suppose to and in the last minute they cancel. You would like to talk about set a individual at a poor place, this corporation will. This provider is changing it’s name and watch out for them using another front. They’re extremely fraudulent and must be considered.
We only made from NJ into MI. The movement got off to a fantastic start as Sydney set up a time to perform our estimate. Then everything was managed in a really unethical manner. They whined at each step. The quotation went from $8,000 to $11,000 since they stated the movers necessary to make 2 trips to load our belongings, although everything fit on a single truck. We had been advised by Sydney that our next payment may be made by credit card using another charge. When we attempted to create our second payment together with the inspector we had been advised that only money was okay. The customer support was the worst I’ve ever addressed. We were suppose to have a call in their QA department before the movement, and never occurred. I really could go on and on but my advise is to Keep Away from Silver Star Moving Group…
Please…I beg of you, don’t utilize these movers. I have moved a number of times, and’ve struck all types, and such movers would be the strangest I have ever taken care of. To begin with the have been a hour and a half late. If they walked into the door – overdue – they began to whine about all of the furniture we’ve got. We’ve got a barely furnished 2 bedroom flat with a professional workplace. The majority of our things my husband had already moved, and we’d just a couple boxes and a number of the bigger items my husband could not move himself. They packaged all of the smallest things first, and then put the bigger items at the close of the truck. Left a vast majority of our possessions out since they said it could not fit in the vehicle. Each one of the things could have fit within the vehicle needed they fulfilled the truck correctly. They moved on into the home with just half of the truck packed, along with the vast majority of our family possessions sitting on the control. Since I’m 8 1/2 weeks pregnant, I couldn’t go together into the home to unload. As soon as they got to the home, they scraped the walls of the newly painted flat. Other movers needed to help load and load the remainder of our possessions. A project that was likely to begin at 2pm – did not appear till 3:30-3:45pm. From the time that the additional movers finished their other occupation, and could assist us, we did not receive all of our things to the new home until after 9pm. My materials sat on the control for over 3 hours. If my husband called direction to whine – no response. To summarize my experience: -The movers were late -They walked into the door and said that they were not likely to finish the move. -They abandoned my possessions open and unsecured on the road, after having severely loaded the vehicle. -They didn’t finish the job. Don’t waste your cash on those movers. My telephone will be currenly dead, however please be watching for images. I took photos chronicalling the inadequate performance of those movers.
They deserve no celebrity. The worst encounter. I wish I’d read all of these reviews previously. Literally I moved through exactly the exact items, by the pickup into storage, and shipping. I can not even go to particulars. They’re one enormous fraud business. Everything was incorrect from the beginning and delivery day has been the worst afternoon. They all do good would be charging you, far more than cost. They send additional businesses into your residence, that they do an extremely awful messy packaging, dividing whatever you’ve got, then save everything in another country than they inform and the worst shipping procedure. No way you’re able to get in touch with them once you require help and when you found a person on your telephone (days after the truth ), they are just so horribly rude telling you of lying out of the very first term you state, for all of your harms and broken furniture that they state you need to get in touch with the truck provider and stick to the thing yourself!?!?! Such as WTH, didn’t even know that there are different businesses involved, I then understood exactly why the drivers were so awful and shipping and pickup was so messed up, since nobody is accountable. They simply want your money and consequently, they will destroy your life program, destroy your possessions and cause you to feel weak.
Don’t use this provider. Silver Star Transferring Group is a dreadful service enterprise. They really should find out how to do customer services! In case you choose to cancel, then you are not going to receive your money back! So if that is in the back of your head whatsoever, locate a more ethical business. The sales agent will outright ignore you until it’s too late. Everybody will dismiss you!
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