Home Royalty Moving
4533 Van Nuys Blvd. Suite 301, Sherman Oaks CA, 91403

Royalty Moving

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4533 Van Nuys Blvd. Suite 301, Sherman Oaks CA, 91403
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  • Loretta Jackson
    Jul 30, 2016
    Long-distance move from California
    Moving Co

    I utilized Royalty Moving Co.. They had been n hour late for pick n up I had been advised by movers it would require 7-10 days to receive my items. It has been 15 days n still do not have my items. When u talk into the workplace they have a different story every time. All I needed were my items. N I still have no idea when they could arrive. N the movers do not work weekends is exactly what I had been told yesterday. So beware! Don’t use them poor business n not fair or trustworthy.

  • Brandi Baldock
    Oct 8, 2017
    Long-distance move from Eugene, OR
    DO NOT book your move with Royalty Moving

    Don’t book your relocation or let a business to reserve your relocation using Royalty Transferring as your own carrier. Royalty Moving is the very inconsiderate and cluttered company I have ever encountered. Here are some things you should know about the business:

    1) Royalty Moving will probably be exceedingly overdue to pick up your possessions. Our pickup was initially scheduled for Tuesday, August 8th at noon. They delayed the coming of the moving truck in 3 hour blocks before the truck finally arrived on Wednesday, August 9th at 8:30pm. Do not take any moment quotes they supply badly.
    2) Royalty Transferring doesn’t offer a precise estimate of the expenses of this moving agency before loading their truck with your belongings. When their employees eventually came (at 8:30pm), they packed all our items in their own truck BEFORE telling us that our real moving costs ought to be double the initial quote (SURPRISE!) . Considering our apartment’s lease stopped the following morning, and our stuff was already in their truck following hours of packaging, did we actually have a sensible reaction other than to cover the higher cost??
    3) Royalty Transferring failed to inform us how to complete their form to get our possessions delivered in almost any reasonable quantity of time. In their sheet, there was a box labelled”first available delivery date”. When our possessions were picked up on August 9th, we place the very first day we’d be accessible in our new town for our possessions, like any sensible person would (August 28th). We didn’t find out until two days later we filled out the kind that our possessions would be held at the delivery country (in our instance, California even though they began at Oregon….) , then arrive in the destination WITHIN 5-21 business days AFTER THAT. Yup-you read that right. For my eighth month of pregnancy, we slept in an air mattress, with no dishes, microwave or coffee maker, and nothing more to do in our new apartment in a new city where we did not know anybody, for 36 days. In the long run, we discovered the Royalty Moving Group has been waiting to employ movers out of A DIFFERENT organization to pick up them. That is correct – they booked another firm to move our belongings without asking our permission, and we had no idea who the people were or how to put them before the substance was loaded onto their truck….
    4) Royalty Moving will discount your telephone calls, and refuse to offer you some honest information regarding your move. Whoever owns this Royalty Moving replied my telephone calls about once every week, and always said the exact same thing”I feel a truck with a few movers is coming shortly, I will provide you an upgrade, call me tomorrow”, but never gave some upgrades or replied my follow up telephone calls. 1 time he even had the gall to chide me about not calling him more often (?!?) “When I am working on getting some things moved, I predict the individual daily”. Had he supplied us with a realistic deadline for our relocation, we’d have been considerably less frustrated, also understood which provides to purchase. Rather, we never needed a cozy night’s sleep or a great home cooked meal throughout my full 8th month of pregnancy.
    5) Royalty Moving will probably be exceedingly late to provide your possessions. Royalty Moving really failed to BEGIN transport our possessions until Sept. 26th (the national deadline where our possessions were needed to ARRIVE). They eventually delivered our possessions at on Wednesday, Oct. 4th (having postponed the shipping 4x the day ahead ).
    6) Royalty Moving won’t take appropriate care of your things. They utilized their own tape & packaging materials (for that we were billed ) to prepare our TV stand & sofa for transport, and the two were substantially damaged during the transfer. They also lost a huge box full of baby shower presents. When we attempted to call the operator and the men and women who really unloaded the vehicle to inquire about next actions to be paid for these lost and damaged materials, we had been ignored.

  • Kathryn Jennings
    Nov 27, 2017
    Long-distance move from San Pedro, CA
    DO NOT USE THIS COMPANY

    I received a quotation and movers came punctually. BY the time what was loaded, I had been given a bill for more than 1,000. more. I’d added a couple of things however, they billed $300. To ship my clock, which I’d already packed! Worse however, they came in my new home two weeks later than promised at Oregon. I needed to pay the man to have the sofa in since was planning to leave it to the porch since it was enormous and that he had difficulty figuring the angle. I needed to provide a incentive and inform them the way to angle it into. Gets worse. They left and I discovered one big box with infants’ things and named them over half an hour. They never picked the box up. As soon as I began unpacking many, valuable things were busted. Furthermore, my classic hutch was busted on top, my leather recliner no more reclined and had been stuck,” A table had a massive chip on the surface, and lots of things like a huge stone mill were lost (to add insult to injury, I had to pay extra to possess the item sent and never even received it). I registered a complaint and laughed, emailed, also known as. Bree who managed my job has seemingly gone. I left a few calls and have not got any reimbursement. I guessed they’d gone out of business. I likely endured more than 20000 in compensation, and that’s being small and matters Ioved were damaged or lost. I hired a specialist business since this is just what I didn’t wish to occur. Brandi’s accounts is rather comparable to what occurred to me personally.

  • Greg
    Jan 5, 2018
    Long-distance move from Conroe, TX
    Broken and Missing Items - Terrible Communication

    I moved out of Texas and hired Prime/Royalty moving. I’d already packed a 12ft Uhaul trailer and had been advised that I’d be not able to tow it again. I’d already left the state, and so I trusted them to unload the uhaul and load the truck along with my things. Upon delivery I immediately found that a few of my luggage were repacked to boxes. I proceeded to search for a Burberry opinion since I understood it had been packaged with one of those bags which was drained without my consent. The opinion wasn’t there. I alarmed the driver instantly. Many boxes have been ruined too. I alerted the driver into some busted glass lamp, 1 broken plate, 5 broken martini glasses, 1 broken wine glass and 1 broken champagne glass. I jumped to unpack the subsequent day, 12/28/17. I moved to set up my TV and then hookup my own Xbox one. I’d packaged the Xbox in its original packaging. The whole box was eliminated. Xbox one games console, 9 matches, and one controller. I filed a police record and Cesar talked to this officer. Cesar hasn’t attempted to get me. I’ve achieved through email and telephone. His voicemail box is full and not accepting new messages. I also have achieved to Valerie.

  • Brandon
    Jan 14, 2018
    Long-distance move from Portland, OR
    They use classic moving scams

    I utilized Royalty Moving via a moving agent, Coastal Moving Group (DO NOT USE BTW). Coastal Moving Group only sells your contract to the lowest bidder, which, in my situation, was Royalty Moving. They’ve an F in the Better Business Bureau.

    I was initially borrowed $1816 however I added more things so that my brand new total came to around $2100. I inquired and was told several times that my furniture could be divided up and resembled when in my new location. Blake, Chris and Jaime in Coastal Transferring Group all supported.

    When my pick up date arrived, Royalty Movers phoned and stated they’d be a day overdue. The movers, both Dalton and John, came and were fairly fine however its simpler to rip off someone that manner. They began packaging everything, I said that my furniture ought to be broken down. According to Dalton, he’s not able to take action due to accountability problems and that I must have done it myself beforehand. “Another firm should have told me that” I had been advised. The single bit of furniture which has been dissembled was my mattress framework since”his firm lets him do this.” This added for my square footage.

    When asked regarding the quote, he said it would be simpler for him to perform it after everything is packed off. My mistake to be so trusting. After everything was packed off, I had been quoted $2667. As soon as I informed him about my quote from Coastal Transferring Group, he said that an onsite foreman must have begun to select the quote in person rather than over the telephone. Using him pack away everything initially, I gave him the chance to make up any cost he desired. I found it odd that through his”calculations” he kept speaking about how honorable he had been and that other firms scam folks. He highlighted that he does not scam people and that he manages all of his clients and their possessions. He did was a traditional scam moving strategy, load your possessions and then jack up the cost.

    In addition to all, there has been a 4% fee with a credit card together. Obviously the explanation has been”oh another firm needs to have told you that.” When moving over the stock checklist, I advised him to include my bike and 4 seats to the listing as it was not listed. I received a fast”alright!” Prior to getting the contract sailed off after signing. When asked to get a copy of what, Dalton said he’ll send everything through email. Never occurred. He managed to bill my credit card straight away though!

    After my things was gone, I did not hear a word out of anybody until the day prior to the delivery. Someone named Hernandez telephoned me and stated that my things will arrive the following day at 8am because I had been the very first delivery of the afternoon. The very first thing I asked him was what’s the title of the firm he works for. He said and said was merely a distributor for which ever company I had used. Basically he is only a man with a truck. At this time my contract was contracted out to a F rated company and contracted out again to a men with an automobile. The following day, rather than arriving at 8am, the movers showed up at 6pm! He took him along with his team of two more than 4 hours to complete everything. Apparently my items were in between two distinct deliveries. The movers had to transfer 2 distinct deliveries enclosing mine into another region of the vehicle. I went in the truck myself and it was complete chaos. Boxes were crushed, what was soaking wet (it had been raining that afternoon ), and things were all around the area. I don’t have any clue how a company can create deliveries this manner. The majority of the time has been spent attempting to locate my things rather than bringing it into my house. All my boxes had been smashed in (fortunately I packaged nicely and did not possess much breakables) nevertheless shattered boxes isn’t a fantastic indication that the movers have obtained much care. After unloading my things, I was missing two boxes, then the dividers to my own cupboard, 4 seats, a bike, and the bolts and nuts into my bed framework. We moved through the stock list again and needless to say, the four seats and bike weren’t recorded. My desk is shaky (even after rebuilding the bolts) into the point at which I can not place anything on it along with my television stand is broken. The company, Jazz, confessed that when exiting the warehouse, they were not able to find a few of my boxes but left anyways. He additionally said that he recalled visiting my bike in my heap at the warehouse nonetheless since it was not recorded, he did not take it.

    From begin to finish, I had been chosen for a ride also since my contract was sub contracted several occasions, obtaining back my valuables and any type of reimbursement appears bleak. I have been phoning Royalty Transferring however the amounts listed in their site goes directly to voicemail. I am starting to wonder whether that provider also exists! I have also been phoning Coastal Transferring Group, because they’re the agent, for help and nobody is picking up. I have learned over the years that if you’re on hold, the audio will play with a moment and then quit, so that they hung upon you.

    Each of the negative reviews from this website (along with other inspection sites) are 100% spot on. By doing some investigation, each one of the strategies from Royalty Transferring and Coastal Transferring Group are scams that are moving.

    I cannot stress enough to perform your homework on a moving firm and don’t USE ROYALTY MOVING or even COASTAL MOVING GROUP. You’re far better off throwing all of your possessions off and purchase them again then to utilize these moving companies!

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