
2 young guys showed up in time, extremely friendly and pleasant. I dwelt on the third floor with no elevator and had a few very heavy furniture. These men worked consistently without needing a rest. Both have been extremely friendly and pleasant. None of these ever complained! So, I would highly recommend this business! Wonderful communication also
The young guys that came to assist us with our movement were great. They worked really hard and deserve every cent they’re paid. They even went over and over. At the conclusion of the afternoon on a Friday if they have been exceptionally exhausted that they re-positioned the tv on us. They were very courteous and very agreeable men and women. What a Wonderful group
Moving from Newmarket, Ont. to Port Coquitlam, B.C.
We weighed our boxes, numbered every one of the boxes and conducted a black mark throughout the tape.
We contacted the company, they were fine and showed up in time. They called us together with all the price and weight that was 100% true. We had been advised that our possessions would be placed into storage for 6 months and they came in B.C a week following the 6 months of storage.
We had a good deal of breakables and not 1 thing was broken and all the boxes were all counted for. The gentlemen that showed up were considerate and more than pleased to set the boxes where we wanted. We had 86 very big boxes.
We’re really pleased with Provincial Movers Mississauga, Ont.
I have moved around Canada and that is the first business to haven’t broken anything.
This can be pur next go together with provincial movers and every time we’ve been quite delighted with the support supplied. The guys arrive at uniform now ( I see their own advancement ) and are considerate and professional in their responsibilities. I know we can likely get to vancouver earlier with different businesses but I dont need to pay double the cost only to get a few days earlier service. Everytime I proceed I got more discounted cost from them. These guys are amazing
Very bad experience. I reserved this business 3 months before my cross Canada move. 4 days before the transfer date itself – they emailed me stating move was postponed from Saturday to Monday (and I had been flying outside and entirely moving from Sunday, so that I physically would not be current on Monday). In reaction to my frustration that they stated that 4 times notice is regarded as more than sufficient and they don’t have some other choices and that I must cancel my airplane tickets (obviously they won’t be covering any expenses of the ). I opted to cancel my reservation together and I needed to look for new moving business 4 times before my transfer – and that I had been fortunate enough to locate it! Anyhow – 5 minutes later I discovered new business and paid down payment – Provincial movers called me and stated that they discovered truck to select up my stuff on Saturday as was agreed ahead. Obviously I haven’t consented – I needed my deposit back. Now, I have to say – it took them two months and my multiple telephone calls and hours on hold before I eventually got e-transfer together with my deposit back.
Service isn’t there, they aren’t following through with their responsibilities, they’re placing their customers through much strain before actually checking all probable choices. Don’t conduct business with this organization.
We used this particular company, based in Ontario, to move from BC to Alberta.
We reserved this business to get a transfer on Sept 30th and paid our $100.00 deposit. About Sept 28th I phoned to confirm the time and day and had been advised that it was too early to affirm, but yes we had been scheduled for the 30th and that they would call on the 29th to provide us a moment.
No telephone on the 29th was ever received, so on the morning of this transfer I phoned and was given the title of the motorist who had been to be moving our products. He explained that he had been in Saskatchewan, going into Calgary, and there was no way he would maintain Kamloops for his movement. I called the moving business again and explained this to the woman on the telephone and was advised”why are you getting angry at me?” She subsequently had the supervisor call and inform us that the selection up initially scheduled was a’no go’ for this day, but they’d send a truck tomorrow at 8am.
8:00 am came and went….finally at 3:30pm that the movers came. The two men who proceeded us were pleasant.They were out of a different moving company. He clarified that Provincial wasn’t able to finish the movement so that the contract was offered to Mid West movers.
I wouldn’t suggest Provincial, based on Ontario, for your moving needs. Please beware! I’m not certain what is up with this business, but customer service isn’t their priority.
Repeated assurances of creating your move as smooth and painless as you can, with complete dedication to the client, ceased together with the reception of my safety deposit. Ever since that time, not one of my mails have gotten a response, and seeking to arrange for my own items to really be sent to me personally from storage has taken days of my period, and abandoned me into my brand new home without furniture for two weeks, also postponing all strategies to attempt and adapt the movers.
I’ve been awarded three anticipated delivery times, however, none were followed through. This afternoon, I got the rudest telephone call, telling me that there’s been a different delay. As soon as I informed the individual that this new date will not work since I’ve plans, they advised me that they simply won’t send my items then, and do not have the time to argue with me, and threatened to hang out. Today I must change all of my plans daily, since they also can’t offer me an estimated delivery period. Following this latest adventure, I am very concerned about the way my items are cared for some time in memory, and may only trust that things most significant for me personally will really reach me at the conclusion.
I am left feeling gloomy and helpless with a ceremony I’ve paid a reasonable price to get, and could certainly not recommend this organization or any of the partners to anybody.
My family had a very stressful movement that began with the movers currently showing up. It started without a confirmation call the day before. I needed to call to figure out the transfer time. However, the following day the movers did not show up. I received a telephone on the day AFTER. No apologies no empathy. The broker only said that they have a truck for me and should I wish to take it or not. Now I already had a Uhaul. I’m still waiting to get my deposit back. It has been a week because they guaranteed just 3 occasions. Provincial Movers. Never Again!
I was initially pleased with Provincial Movers/Smart Way Movers (Brandon), that supplied great phone service to me. The transfer date obtained mixed up and then mended and the movement occurred. But two pieces of furniture have been broken up and Brandon has suggested that he delivered this to direction, but following a month or two, still no reply. I’m only asking for $100 that is exactly what it cost me to find the seat and mirror stand mended, but neither Brandon or anybody else is reacting. So dumb really, as I wouldn’t suggest them to anybody and my buddies have a great deal of friends searching for movers.
I really don’t understand why I did not read the reviews with this moving business before I created a deposit… hopefully you all are brighter than me and DON’T GIVE THESE SLIMY PEOPLE YOUR BUSINESS!!! The real movers I’d were lovely men, but the workplace is directly scum. To start with, I spent the entire day before anxious about if they were even coming since I never got a call notifying me at that time they were planning to arrive. I had a restricted timeframe since I needed to reserve the elevator in my new location. Produced multiple calls, no response. Second, you need to pretty much ensure that the”quotation” they supply you with will become a FRACTION (ideally half) of that which you actually need to pay them together with the additional fees that they include on. I’d an hourly rate implemented, and also the”hours” that they came up with was a straight up joke. As soon as I attempted to call to inquire about it, the people on the telephones were a few of the biggest scumbags. I consider myself a fair person, and that I was hung up on two. NEVER EVER EVER USE THEM! Those moving men deserve a much better boss!
I hired Provincial Movers to the Proceed from Montreal into Scarborough (Toronto). I booked 10 days in advance of transferring, Paid CAD $100.00 beforehand. On Friday afternoon, no Truck demonstrated up, no Mails, were reacted, Office and also Toll-free amounts went undercover. I’d wrote to them after also many occasions, no reply. I did receive their workplace after twice and answers that I have were shocking. First Calli got answer – Lady who picked up telephone giggled and explained, it is common in moving businesses. 2nd telephone – I stated, I could take lawful action and, I had been reacted, we maintain law and Government enforcement within our pockets. So today, I don’t have any choice, merely to sit back, loose cash. This firm Cheated mepersonally, did Fraud, also took money away and not even scared of any legislation.
Beware of the company:
Business Name: Provincial Movers Inc..
Site: www.provincialmovers.com
Tel: (905) 795 – 2666
Fax: (905) 795 – 2665
Toll Free Number: 1844 – 795 – 2666
Contact individual: Deanna Taylor
(deanna@provincialmovers.com)
Business E-mail: info@provincialmovers.com
Organizing things went smoothly, although the contact individual was difficult to get a hold of and that I could not get a shipping time and day before the afternoon before (had to reserve the elevator).
When the material came, all of the boxes were torn and lots of the plastic bins were also broken. Everything was hunted, such as my documents, valuables and jewelry; they simply threw stuff back to the bins and boxes in a wreck. It is a fantastic thing I would cut out all references to charge reports until I left. In addition they broke my big wooden/metal shoe rack, among my framed prints along with a prized ceramic egg and then endure were missing (although I discovered that a broken edge of this rack ). The tables and bed frames were scratched and dishes divided. They said since I packaged things myself I could not claim anything.
I won’t ever go together with mover’s based on their internet quotations again, unless many testimonials suggest they are reliable.
Running different names beneath same telephone #. Their company registry is about the side of a street (no exit). Transferred from NS into AB each box smashed, damage to furniture, nothing wrapped attempted to modify the weigh tickets. Rude, threatening, lying B@#&# rds. I’d sooner lie using a flea bitten hound than proceed with this group. Oh and did I tell you it took almost 8 weeks to receive our stuff. Biggest problem is, I can not offer a zero celebrities to counter the apparent shills.
Provincial Movers did not appear on two different occasions to transfer my home possessions as consent to according to our verbal and written arrangement. I needed to obtain a brand new moving company. Their customer service was absolutely dreadful. They also didn’t give me my deposit back, and whined to me personally on many occasions.
This organization is incompetent, deceptive, untrue, burglars.
We scheduled a transfer and were advised to not unload our big protected (approx. 1000 pounds empty) in order that they came we had been told to float. They didn’t have the manpower nor the ability to maneuver this secure. Subsequently, we needed to own neighbors aid and they still did harm to the home. The home has been sold and we all had a four-day window to remove our materials and they understood we had been in their mercy.
To see unqualified men deal with your possessions with this kind of disrespect was horrid to not mention that a sickening experience.
We received a telephone that they had been just two hours away and they’d prefer the night off and could visit us first thing in the afternoon. We had no alternative so we consented.
They phoned in the afternoon saying that they were only getting up they have very drunk and they had been headed for breakfast afterward are there in a couple of hours.
Ultimately, they came just two weeks later than anticipated to our new place in BC. We had been told that they had $300 CASH plus it wouldn’t be unloaded. We predicted the head office but we only got the runaround and paid for 300 to be carried out together.
The safe was broken in to and the doorway was fortified with straps to carry both the materials and shut the door. With no safety code, then the bolts were not able to permit appropriate closure of the doorway.
Once again they didn’t have the effort to move the secure or to finish the moving therefore they discovered two guys on the road that they had to aid them. A neighbor also came to the rescue to deliver a trolly and ability to maneuver our protected.
No matter about liability or our possessions. Among those guys had a girl with them who sat out reading the contents onto the boxes requesting a lot of personal questions. A small spooky moving into a new home.
Lots of things were stolen along with a terrific deal of harm to the secure itself once pried open.
There was harm to innumerable items (too big for me to pack-shark( gym gear etc) they’d packaged these things and billed us with this exceptional packaging.
Three large boxes came that was NOT ours. Fortunately we could get in touch with the proprietor who had been clever enough to possess his name/contact information on this box. This individual was advised by Provincial Movers that it had been shipped to them – in transit, which obviously it wasn’t, it still stayed in our own garage.
We had to send it to them COD since the provider never reached us out. We phoned them seeing those boxes however they didn’t care nor did they really need any portion of paying for reroute them for their owner.
Many things of ours never arrived that we did maintain a listing of with photos of all of the harm also.
We had a couple instances of spirits out of a house collection that has many precious bottles never opened. The spirits cases were pried open several of which were lost, as well as our horror, many were returned and drank vacant while many only apparently drank.
Among the movers came to the home and advised me (spouse ) he desired one of those bottles in the instances that they had been going when he ended.
Obviously, I was not really nice after discovering just how much was already stolen together with all the pried entry of many instances and clearly no jar there.
A police record together with the RCMP was completed with this nightmare and that which was recorded. They were amazing to take care of.
Forms are filled out after everything is about the truck which you need to sign off on but it truly is a little guessing game from everything I could watch. If they pick up your contents codes are assigned to each of boxes and things to insure themselves, I finally found out their significance. All you’ve even the items which are packaged and cannot be viewed are all damaged, dented, scrape etc.. Apparently, nothing whatsoever is in excellent state irrespective of how pristine or new state they had been.
Additionally, all of your contents have been eliminated from the initial truck and additional into a different truck with different clients. We were not told that, which really increases the prospect of breakage, theft or misplacement of boxes.
Provincial exemptions would be the most incompetent, unprofessional business hands down, each step along the way moving with the original hiring.
After studying all of the fine print, submitting a claim and several phone calls for this business we understand it will stay only a very valuable lesson learned.
I wanted I have read these reviews before we contracted with this company to move our belongings. To make it easier for you to make a choice, here are a Couple of of things to think about:
1. A number of our things went missing – like some bottles of whisky Which Were contained within our private items
2. The Majority of our things were broken – that they maintained that we can file an insurance claim together – nevertheless, I Truly don’t think We’ll get anything from these individuals
3. They bill your credit card until you let them do so. As stated by the charge card business, they could control your credit card at anytime for any amount when you have supplied them with your card info.
4. They do not supply you with proof to confirm the weight they’re charging you.
5. They predicted you half an hour prior to delivery your own stuff. Forget about the five to six months storage they guarantee you.
6. They threaten to eliminate your house if they don’t get to send it in 30 Minutes
7. They’ll deliver your stuff if it’s suitable to them.
Please be aware should you contract with Provincial Movers afterward you’ll be next one placing a review here!!!!!!
Initially they were eager to reserve our move. Friendly and nice. We had a program pickup to the 27th a Sunday prior to my husband could leave. We were informed we’d get a call the day ahead as to if the ruck would arrive. We waited all day Saturday… no telephone. I called the office its not available on weekends. No emergency telephone number but there’s an email. I shipped one on Saturday night. . Did not hear anything. On Sunday morning as we weren’t certain what was about to occur publication a new firm? Suppose that the truck shows up we stayed home all day. Eventually Monday rolls around I called the office to learn what was happening. They took my name and amount. An hour and a half after I call back them to be placed on hold for the next 20 mins. They eventually came back on and told me that the truck broke down. I inquired why the driver did not call to tell us they did not offer a straight forward reaction. They provided to pick up our stuff around the 10th of the following month, I had to be outside of my place at the close of the moth which was reserved and I’d be two provinces away. They made no additional attempts to make matters right. They’ve yet to repay deposit that they took fast enough.
This business is a whole Joke They picked up my possessions July 29 2016 and that I never got my possessions until October 11 2016. There were several dates given both in verbal and writing and not one of them were ever correct. It required a total of 75 days from the date of select to receive my stuff out of Halifax to Calgary. They customer support is essentially non existent. James Daniels and Patrick Hartman are nothing but lying crooks. I had been provided a total of 5 distinct delivery dates through email and a number of ones verbally on the telephone. These two will shout at you about the phone and hang up when you state things that they do not need to listen to or have questions that they do not need to reply and those are the men and women that are handling your relocation. They sub contracted the pickup and the last shipping. When my stuff eventually arrived after 75 times my vest that was less then 1 year old was totally smashed and they’re attempting to state that it was sent that way, I’ve multiple dishes which came broken.The boxes were ruined and they were all brand new if they had been picked up and you could tell just by the form of the boxes which all was managed ruff. When they showed up to perform the delivery that the never attracted my sofa, mirrors and ironing board. According to a part of there contract they’re suppose to give you an inventory listing the date of pickup. After multiple mails I needed to find a lawyer to call them just to find this record. When it arrived there were things missing since they did not make the record until the items came in Ontario. I’ve put a claim in with that insurance and now they are attempting to state that there is a deductible on it of 350 $ and that they will just cover 60 cents on the pound. These men are a total joke. If you look them up in the better business bureau they’ve more than 20 complaints recorded together (a lot of which remain undecided. In the conclusion of the afternoon James and Patrick have advised me to take them to court when I do not enjoy and that I am quite done with coping with those people that I’ll see them in tiny claims court… Please recall and DO NOT USE THIS COMPANY THEY WILL STEAL YOUR ITEMS AND RIP YOU OFF.
If you are ever considering hiring this business to get a move simply go right ahead and shoot yourself today. I stupidly read testimonials following granted a residue trigger I thought hey thats a very low quotation! Biggest mistake! I inquired”why are there a lot of poor reviews” and among the many arbitrary fellows working for this particular business said”we’ve got as much company and history, each of our great reviews simply dont have enough time to article” hmm fishy…. Fist off they con you into a 100″packing charge” and inform you if a item becomes damaged in the transfer plus they didnt”perform the packing” youre not getting refunded, so I paid the commission. My material was picked up october 20 and presumed to get there from vancouver from toronto 7-10 weeks afterwards. It didnt wind up leaving toronto till a week after and I was advised a second 7-10 days after. Now had pronounced 4 times handed the 10th, I predicted and yet another arbitrary man said”ailing figure out exactly where the truck really is and somebody will phone you.” All afternoon, no telephone, eventually at 5pm a haphazard calgary amount calls me and says they’re swamped and they’ll drop it off at another 3 hours – at 8pm pitch black nighttime. I said alright, youre supposed to provide me a day detect, but I was able to get them place the things from the garage. If they got that they wouldnt unload till they had been compensated. They had been two sketchy men, not exactly the exact same that chose up, and so were exceptionally rude and hurrying me through every thing. They kept requested me to cover money and I wasnt comfy, once I needed to swipe my account that they man said so what is it”savings, so checkings” I was astonished and said”im not telling you that”. Another red flag….my boxes indicated brittle were thrown upside downagain. I detected my television stand wasnt removed however, after which they magically found it. This man forced me to write down”all furniture great state” and enjoy perceptible outta there all dashed. I’d no opportunity to examine anything. He left and I realized he didnt offer me my television. I called and he said”are u sure u have a television” I mentioned OF COURSE, I PAID THE additional FEE TO PACKAGE IT. He states”okay fine, im coming back” he then proceeds to inform me hes doing me a favor and that tv wasnt composed on a few of my lists, however alternatively. I complete on think this guy was planning on keeping my television. HERES THE BEST PART…. IT SHOWED UP BROKEN !!!!!!! The man said allegedly he told a guy called steve and attempted to convince me to sign something different, I was like no way! So now a email for their”data” accounts, and we’re going to find out what happens next. Seems like alot of individuals are being burnt by this firm. For gods sake, dont let them fool you, I had been quoted 600 and charged 1170 plus they held my things ransom and wouldnt give it till I paid off it. DONT GO WITH THE “CHEAPER” GUYS, THEY ARE THAT WAY FOR A REASON!!!! NEVER EVER EVER EVER USE THIS COMPANY ! GARBAGE SCAMMERS !
Worst company each. Charged me for 900 pounds when my items weight just 400lbs. They were able to provide my items in Edmonton to New Westminister. They picked up August 11 and managed to send on August 15 didn’t get my items till September 23. I’d dishes broken up and my seat painted. Very rude customer services. So a lot more things. I took two days off since they keep saying they’ll provide but not showed up. A lot of things! ONLY USE THIS COMPANY IF YOU WANT TOTAL FRUSTRATION AND HEADACHE!
They did not appear on the moving day. They used subcontractors to transfer our stuff. We had to ask a few times to get the scale ticket. The burden was too high and we needed to request re-scaling and paying according to the actual weight.
Steven (only a bogus name) contacted us that they’d disposed our possessions! We needed to get the authorities involved and the police is investigating the situation. CONTACT THE POLICE, DON’T LET THESE SCAMMERS GET AWAY WITH THIS.
They function under”Nexus Express” too. Steven, David, Jennifer,. . .they are all a community of scammers.
DO NOT USE THIS COMPANY!!!
-poor client support (Very Tough to achieve and if you attempted to talk about any problems together they get really competitive very fast )
– They Don’t respond to or admit Many efforts at mails
– They stated that they would telephone to support 24 hrs beforehand if when they were planning to come. Guess what?? They didn’t
– Don’t pick my stuff up in Time
– Wasn’t delivered in Time
– Were advised that all my furniture weighed 1200 pounds but there wasn’t any evidence or slide suggesting that this was accurate.
– They did dreadful occupation reassembling the furniture.
Please, please don’t use this firm.
I’ve reported the business to BBB
Just the WORST experience I have ever had with a provider. DO NOT USE THEM. They lie, are both very undependable and so are gracious only till they have your own stuff. I was advised that I needed to cover a deposit of $100 and then pay they rest when the products were sent. He implicitly said three distinct times that payment could be made when the substance has been dropped off. They have my things and the lender calls me since they illegally attempted to charge me twice for the transfer without my approval and DOUBLE the cost that was quoted. I phoned them to face them about that and they had been belligerent to me about the telephone and said that if I did not cover, my things will be delivered much later. They lent me a week and it required a MONTH to my stuff to reach the destination. Only ridiculously poor support. They also informed me that they’d give me a few days notice of coming with their destination, but amazingly , they did not. They telephoned me to inform me that they had been there and then since I was on the job and unable to select the call, they abandoned promptly. I’d told them that my friends are getting the merchandise and they did not mention anything of that, but then when they came the following day, they advised I needed to sign up a form over 30 mins or my things will be missing since they needed to leave the state. What the #$#@! Then I got a call stating that I had not signed the form satisfactorily and he shouted at me in a condescending tone. Simply egregiously poor. AVOID!
I ordinarily do not supply reviews on Forums but I will make an exception to this particular corporation.
I utilized this Provincial Movers to carry out my movement from Edmonton to Prince Albert.
Booked and supplied the deposit for the transfer. Fine.
The quote was for 1000 pounds. Okay
On Thursday, the other firm came to pickup the things – Actual Canada Moving. Okay.
Following the weighing, the burden came out to less than 500 pounds and that I called the office and the sales man James stated they wouldn’t be re-estimating trigger the minimum is 1000 pounds. Okay.
On Monday, I get a call from a different Driver, John, asking if they might come @ 8:00 AM on Tuesday to send, which we talked about and consented to for Monday Evening. At 10:00, I get a call saying they will be into SK @ 2:00 so if they can send it @ 7:00. Fine.
In 6:45 this morning, I get a call saying that there was a fire on highway 11 to get a trailer, which hauled them up and they’d be on SK @ 10:30/11:00. Okay. Obviously, I went on all news sites and all traffic websites, also was looking at first morning CTV rather than notices supplied for anything similar to this.
They reveal @ 11 and then the driver needs extra cash for your own elevator/stair fee. At this time, I told him that was not a part of the arrangement. He began to get mad and that I was livid because of this. I only paid the dumb fee but they’re a con store and BBB hasn’t licensed them.
Well even after agreeing to BBB relating to the business, there’s not any activity for nearly two weeks.
Well I feel this business doesn’t even deserve clients. No wonder they’ve”F” score in BBB.
I wish to get started mentioning STEVEN’s title who’s a terrible person in regards to customer support and certainly needs to return to college before working at the business. You may find his title once you read a few reviews about this absurd man.
This firm approached me just like each other firm for transferring, offering me together with all the low competitive speed and fundamental policy. So I reserved them. Regrettably, I had been out of state in the time of proceeding and didn’t understand that there was a packaging to do so I had been making arrangements to my loved ones. But in the time of packaging a few called me and said that there are fees related. I was fine but I did inform them please include official rates for everything at the last invoice.
They didn’t send me that the climbing ticket for a week so that I had been following up with that. On the statement they billed $600 extra for packaging. Brenda (secretary ) around sent me an email, clicked the costs with incorrect calculations.I requested her which the info that she sent me is incorrect so please send me official costs like each other moving company typically provides or it is on their site (FYI: There is no packaging material prices/labor in their site ).
Not even after I requested to reducing the cost or a reduction but I needed official info instead of merely prices clicked on an email. That is when I called the company back to comprehend the reason why they’re sending me wrong info and no climbing ticket since they weren’t reacting, moving me to account forth and back and that I needed to call/e-mail again and again to followup. (No regard when dealing with clients )
After a week I called the company again due to no answer and changing announcements about costs, labour. Despite the fact that Brenda was at the workplace, this impolite man Steven picked up the telephone, after talking to Brenda said that she is unavailable and began arguing and crying at me believing that I am requesting reduction. I advised him that I don’t need to argue and that he does not have to speak to me in such a way while I am prepared to cover everything. I only need them to ship me official climbing ticket with appropriate rates and data.
For this his answer was that”that I wish to argue since you set me in the disposition of arguing and I do not need you to deal with Brenda”. I again mentioned that I am not bargaining and I am paying for your moving. His answer,”Of course you may cover. You are not doing any favor for me with paying.”
Surprisingly many gloomy customer support I experienced I need to say, because these days client support has become the most crucial learning for companies.
Business’s owner really needs to take stern measures against this man STEVEN, so as to prevent embarrassment/harassment for their own customers.
Additionally, the must have official price list to provide to clients since there can naturally last minute extra agreements to be carried out. Or they have to exhibit it in their site for clients.
Submit your review | |