

This was undoubtedly the best experience that my loved ones and I have ever needed. The whole movement went smooth from begin to finish.
I’m thrilled that I proceeded with Presidential moving. The whole time that I worked with all the team everyone was useful. There was not any harm that is a large lack of relief and pickup and delivery was on time. Thank you Presidential.
I’d say my very best experience so much with moving businesses. Presidential made it simple stress free. I despise moving bute theese guys are magicians. You are able to inform moving is a skill in their opinion. They managed everything super simple and fast. They have particular practices and strategy. You can inform them receive decent training I will attach picture so that you may see. Ladies at the workplace polite,really excellent support .Dispatch division was fantastic. Thank you presidential
These guys were pros. I had been treated nicely from the very first phone call that has been answered, to select up, to shipping. All team members who helped in the movement proved very kind, knowledgeable, and accessible (which was huge) within my eyes. I coped with Stacy who deserves 5 stars, in addition to Alec, Steven, and Johnny who moved my furniture. Surely urge Presidential Moving to all.
The whole process went smooth in the very beginning into the very and I am very happy that I had been with presidential proceeding and that Haley cared of the whole move for all of us from pickup to delivery what was fantastic I highly urge anyone that’s moving into US presidential five stars all of the way round thank you again guys.
From the very beginning to the very end the whole movement went smooth Nick assisted us and Danny helped us capture all of our things and all of my kids things packed up and moved out of North Carolina around to Texas thank you very much to each of you guises help I truly love it and I strongly urge Republican proceeding to all who are going from the future thank you again Nick and Danny.
Huge thanks to John at Republican proceeding! I just moved from Florida to North Carolina and he took good care of all for me! Truly helped out since I had plenty going on and then he lined everything up for me and that I did not need to fret about if my things could get here. Highly recommend this company to anybody seeking to move!
I had to relocate from Chicago to Florida because of my wife’s new Job. I had been recommended to offer presidental moving a telephone. I had been quite pleased with the support I had been given and the results of our relocation. I’d certainly recommend them to family & friends moving from state.
Thank you very much Alex for all the help through our move in North Carolina down to Florida. Your movers were good. Thanks to all.
Since I was young I needed to move throughout the nation in my parents being from the army so I’ve used multiple movers through recent years. This time I needed to cover everything in my own and do everything in my own and proceed across state for a new occupation. I talked with many firms and the only company on the market that appeared to be real in the understanding of the sector was presidential. I talked with Ken and he helped me to put up everything and receive the movers outside to my home on the time to have everything packed up and transferred and sent on time also. Thank you very much Ken for what you did.
Very nice and professional firm! The Shipment Was Diagnosed about the scheduled
Date with No Damages. I’m Impressed With This Organization And I’d completely Suggest it! Due to the men too, very friendy and pleasant!
John was wonderful and so knowledgeable about shifting my spouse and I to Alabama. The transfer went great, the pickup and delivery were punctually that’s enormous.
The very best experience I have ever needed going. My business goes me each three or four decades and this was undoubtedly the only one which wasn’t trying or difficult to manage. Kim out of Presidential was quite good to talk with and she put the entire move around for us. The four guys that showed were wonderful. The entire process takes five stars all around the board. Very best part was that nothing has been lost or damaged. Thank you Kim.
Presidential treated me just like family from start to end!! I would recommend this firm to anyone daily is your week!! Thank you Presidential!!
The movement that Sam setup for the family was exactly what we were searching for. The movement went great and we had no difficulties. I normally do not leave reviews but I had a fantastic experience and I was actually motivated by Presidential, therefore I wanted to talk about rather than bash somebody who did right with my loved ones.
I was quite good moving experience for me and my loved ones. My salesperson Andre was really pleasant and explained me everything, the best way to prepare my own things before my movers came. Anna from customer support was very beneficial! I paid 250 longer for extra packaging, but it had been really professional! Generally speaking I really happy! Thank you men.
My move was great, everybody since earnings and customer service was quite detailed. Anna out of despetch was quite helpful and considerate. Shipping was on time with no delay. I shall recommend this company to all of my friends.
Yhe movement was quite simple with you alls support. I cant invite yall enough. Sally was really amazing and considerate. The movement went fast and hurt free. Thank you currently presidential.
Usually I do not write testimonials, but this encounter was fantastic! The Presidential Moving team did an incredible job! Everyone from Revenue to Suctomer service was extremely professional! My pick team up with foreman John has been ace! Brandy from customer service helped me a great deal and encouraged throughout the entire move!
I would like to thank you very much for its excellent services. It had been my first adventure in my entire life. I had been so worried but you guys made my week:-RRB-
For the direction: the movers did a very wonderful job. In the rain, they worked hard. They did not attempt to conceal the excess fees that is why I gave them great hints. So I will recommend your company to my friends. I wish you a fantastic chance and thank you a lot better.
Sincerely,
Bob Bogges
I just got my things, I would like to inform everyone that it had been the best moving experience in my entire life! It had been my 5th movement and this business did everything exactly perfect. Jeff from Customer service was very considerate and helpful throughout the entire move. Pick up men did a wonderful job, their packaging abilities are amazing! Thanks again Presidential.
These are possibly the most professional movers I’ve ever taken care of. I moved a lot of times together with all the Air Force and nobody holds water in contrast to the particular group of movers. Everything sounded great.
I’ve moved several times before and a few of these horror stories became fact. I dropped in the last tens of thousands of bucks previously. I was quite skeptical about using another business again but my rep, Alex, together with Presidential was quite thourough and gave such a powerful sense of peace and devotion it will not happen again. Long behold, the firms service and his words stayed to be authentic after all. The pick up just took a couple of hours to perform the men were very proffesional and utilized the appropriate equipment. I’d use them again, thank you guys!
Presidential proceeding came very highly advised for my husband and I’m a trusted really great costing professional moving business. When we talked on the telephone I had no problems without any difficulties without any worries. On move day that I had no problems no issues without any worries. Then when all was being hauled along with a delivery we also had no problems without any issues without any worries. This was delivered on time with no harm. I’m quite pleased that we hear our buddies that highly advocated presidential proceeding to take care of our transfer to another nation or my children have to initiate a new college and receive new friends. Thank you very much for taking care of all of us and making certain that people get off to another start.
John nicely done. Thank you Bob for the help which you gave my business with getting me jumped to my new job at California. Outstanding performance!
Overall pleased with the relocation. I’ll be in my new house with my loved ones for those holidays that I is the best feeling on earth. Thannk you Jean for ensuring my stuff has been picked up and sent in time. Highly recommend Presidential proceeding.
My move has been great!! It turned out to be a neighborhood movement, but my team has been very professional, quick and productive. I paid $1400 to the 3 bedroom apprtment and that I thought that was really fair. Definitely 5 star services. Thanks!
The service which was provided was fantastic if it had been on the telephone with Amber or it had been together with the 3 movers which showed up ON TIME. I’m completely happy with all the work that has been done. Thank you Presidential for taking good care of my movement.
Nick was really amazing in making certain I was fine, comfy, and ready. That which was detailed from and also I understood that my move was likely to be eloquent. Thank you for making us happy rather than mad. Happy holidays to all.
Complete perfection from presidential proceeding. By the very time that I put at the inspection I wasn’t bothered or overwhelmed by calls and mails from Sarah who helped my wife and that I move in California all the way over to Alabama. I’m really grateful that I went with my gut about this and we proceeded together with presidential. I have read far too many horror tales. There was not anything but absolute dedication in the whole team there. There wasn’t any damage pickup was on time delivery was on time and I strongly recommend that everyone moving particularly across nation to use presidential proceeding.
So eager to begin our new life in North Carolina. We were quite skeptical about using a mover, but once we talked to Alex in Presidential, he place our worry at ease. The whole process went smooth from begin to finish. Quite delighted with the quick turnaround as well. Thank you Alex and the team from Presidential.
I had been going to get a new position in my business in Alabama. After being called by half a dozen individuals who begged to my credit card, I talked with Amber who made me feel comfortable and just like I mattered. She walked me through the whole procedure and when movement day came the film she painted came into life. The cost was very fair and the movement went really smooth. Thank you Presidential, I will highly recommend you all.
Complete the process that we went through was excellent. Nick was courteous and fast for us picked up in the last minute because the other firm continued on us. The 3 guys that showed up took everything apart and put it back together. I’d utilize Communist again when a company decides to reevaluate me again.
I don’t depart reviews but that can be well deserved. I’m really grateful for the whole group and Josh at Republican proceeding. I hate that I needed to move however I am quite happy that a wonderful service established business that treated me just like family transferred us. If I ever need to move again I’m definitely calling them to ensure my family is still in great hands.
It is the best moving business I’ve ever hired. Had many specialist and expert men. Everybody was so cheerful and lively. I reserved my appoinment a week past. The cost was in my budget. Their team Michael proposed me to market some unimportant things and he followed him. It saved me from a great deal of harassment. They revealed their professionalism on the transfer day quite knowingly, came on using a major truck and picked all of movable possessions into that. At the mean time I reached to my location. The movement took just 5 hour 30 mins to complete. Their group was super fantastic and had outstanding performance even after shipping. It is a super moving business in Maryland.
We had been going to be nearer to family and we moved through the entire quotation procedure and the sole firm that explained everything in detail and was considerate was Presidential. The move went really well and the cost was quite fair. We certainly urge Presidential to any and everybody.
I’ve just moved one additional time in my entire life and my experience was no where near up to par. I needed to move to be nearer to my loved ones and has been contacted by many movers. I was quite reluctant in the beginning, but Amber was really considerate and thorough with describing everything that was to occur. The so called scary part came”go day”. After the movers showed up what went great. I was amazed, particularly in my previous experience. I am rather satisfied with the support that Presidential Moving supplied, that I believed it was only right to talk about my expertise. Thank you Amber and team, you all were amazing.
The movers were quite excellent. I think they get 5 stars out of mi familia. They were great at transferring y pleasant boys. Gracias Democratic movers.
This is undoubtedly the best experience I have ever been through. Moving has become a constant variable due to playing baseball. My groups always took good care of those movers and now I needed to get it done independently. I talked with Ashley who had been honest and trustworthy. The 3 movers who showed up were incredible and punctually, and this is a really major deal to me personally. They handled every thing with care and all of my stuff had been sent in a timely manner and in precisely the exact same state it had been picked up. Thanks a lot Presidential!!!
5 stars all of the way from the start to the finish. We were treated like family and all that Alex stated would happen really did. We were not utilized to movers sticking with their word being army brats our entire life. Thank you to all of the staff that helped in transferring us. Presidential exemptions would be the very best!
I’m delighted with solutions that the movers did. Me spouse and kids’s were great. The furniture was great rather than broke. You thanks a lot.
Alex is a life saver. The service was outstanding and totally worth every dime. My boxes and furniture weren’t lost or damaged. Shipping was fast also. Thank you Alex and Presidential moving.
Thus far so great. We’ve just booked our initial move wth the business, so I’ll be upgrading the inspection as we get farther into the procedure. The company (Nick) was exceptionally considerate and comprehension of the procedure involved in transferring 3 countries over. The booking procedure was amazing and Nick was not pleased with creating a purchase (Which we’re finding out is uncommon in this industry ). The quotation was undoubtedly lower than many others we recieved. It was similar for us paying to get a truck and carrying all of the loading ourselves. Again, great thus far. Hope to complete the procedure powerful.
The job was very well done. I’m happy that we decided to have John take good care of our move from Georgia to New Hampshire. Presidential proceeding was quite considerate and very professional I’m pleased to leave an overview and give credit when credit is expected thank you very much to everyone who helped.
The whole movement went great. The minute I talked to Alex, I understood that Presidential was that the business that I wished to move us. My entire ranch house was transferred in 1 day, and that I never believed could be possible. The 5 movers who filled the two trucks with all our stuff proved really terrific. I’m thrilled that we travelled with Presidential and that I will always recommend them to all of my friends and coworkers. Most of us move a good deal and I eventually discovered a trusting business.
This is the easiest move I have ebook we experienced in my entire life. I coped with Andrea who had been a burst. She understood the business and cheered me right up. I was being plagued by every business out there but she allowed me make my choice, it was not forced on me personally. I am happy because most people today believe that they could get over onto a girl. The transfer went great and shipping was fast. Thank you Andrea and Presidential. You guys are fantastic.
I’m pleased that they did such an remarkable job. My first phone was amazing and very insightful. I didn’t feel as though I had been forced or pressured to a mover thatv that I was not familiar with. My wife was so thrilled that the occupation went really eloquent and there was not any harm or sending delay. Thank you all for a terrific job.
I was so worried due to the upcoming move. I didn’t have any idea about going and a few of my friends suggested me Presidential Moving. As soon as I telephoned them their client service Phyllis was really pleasant and answered all of my queries. My moving team was fantastic – that they did everything so quickly and with fantastic care! I requested them to listen to a very pricey furniture things and they wrapped them so so that nothing was ruined. I am also glad that testimonies I had in the begining were all true and did not come up. Obviously, I wish that the price was reduced, but it had been reasonable since I had an extremely smooth and worry free move. I will definitely day that it worths this cash! They left my first moving encounter amazing.
I will have a excellent new year today. You’re amazing. Not only was that I picked up punctually NO harm and provide 4 days after NO harm. Happy new year to you and to me personally for certain. Much valued Jack
My loved ones and I’m totally satisfied with the support which we obtained. The movers showed up on the time that they didn’t harm any of the furniture and they sent everything five times when they picked up us that was precisely what we wanted. I’ll always urge Republican proceeding to anybody who’s moving due to the manner that my loved ones and I had been treated. Thank you very much for all particularly placing my furniture back to collect.
I was quite fearful that this procedure was likely to possess either significant bumps in the street or at least some sort of clutter ups. It was a 8 bedroom 9 bathroom home to be totally filled up along with also the 3 pianos to be transferred also. I’m really very happy to mention that Presidential did not possess one bump in the street and NO DAMAGE. You guys were fantastic. Thank you Alex to be polite and comprehension of our concerns and anxieties.
I am really surprised to see negative reviews about the firm. Might be I am a lucky man because I had an excellent experience with this firm. Everything was good – my pickup was on time and the group that did it had been careful and professional. The shipping was also as scheduled and that I got all my items in excellent condition.
I truly liked the chance to track my cargo on their site, it’s extremely handy and beneficial.
The following day after pickup I got a call from their customer service that desired to understand if I had been happy with my transfer – that I had nothing but excellent comments.
My shipping has been scheduled for the weekend after hurricane Irma was presumed to landfall at Miami, therefore we needed to postpone it for two weeks. Needless to say I was angry, but I knew that it had been a sudden circumstance and that there was not anything to take action. Thank god Irma altered its leadership and did not assault Miami, but nevertheless lots of people were without electricity. That is why I was pleasantly surprise to be given a call two weeks following the hurricane in the firm’s rep who informed me that they could deliver my things in 3 times!!! I was so happy because I needed to depart Miami on Sunday for two weeks, and that I did not need to wait around for my delivery so long.
Everything was perfectly arranged and I got my possessions in time and in exceptional condition, nothing has been broken or damaged!!
Thanks for making my move so smooth in this stressful time!
It turned out to be a local movement and it had been Great!!!! Quick and incredibly professional!!! I compensated for extra packaging, but it really worths 5 stars!
Job well done men. You were punctually costly fairly and delivered at a reasonable time. What more can I request in a plumber. Thank you currently presidential.
I moved from Florida to Colorado and utilized Presidential. In my moving planner into the team and office staff everybody was wonderful to utilize. I had some alterations to my invoice but what has been explained to me across the way. I forgot to say over a room of things! Nevertheless, they made sure to take good care of me and calm me down when I moved into a panic. Everything was delivered just as it was suppose to be and I couldn’t be happier. Thank you guys so much for all your work!
I’m quite pleased that my sister and I opted to get from New York and then make the move south to Georgia. We talked with several movers and Steve has been the very honest and considerate man. Presidential sent the very best men to perform our movement. It all was protexted and there wasn’t any harm. We truly appreciate the help and we’ll urge you all to everybody. Continue the wonderful job guys. You may persist for quite a while in this business.
The experience that I had with presidential had been adequate. I am glad that we did not have some significant troubles. Religion explained everything to my spouse and I just rolled with it. The movers did not break anything so that’s a plus.
You All were fantastic. I was delighted with everything. I want my husband could be packaged a bit more to save us some cash but it occurs. Thank you though.
You all were fantastic. I’m quite pleased that I picked Presidential. Mike was amazing and quite useful. Thank you guys for all. I shall recommend you to everybody, simply remember me.
We transferred from Hollywood Florida into Pearl Mississippi all which we could say is WOW!!!! What a terrific Expertise we’d. They were quite professional. Louis was very informative and patient and answered all of our questions and worries. The sole reason I am not giving 5 stars is because we believed we’d be sent in four or five days just like Louis said that he had been projecting and have been sent in 6 days entire Great Service Great cost only 1 day off about the shipping.
I’m quite happy with the support that my spouse and I obtained. We’re doubtful at first, however, also the reassurance in Alex was really useful. The movers did a fantastic job and I am glad we went with all British.
The help that we received from Mike afterward Danny was excellent. The movers were so polite and fragile with all our stuff. Highly recommend Presidential Moving!
My move was not ideal, but this men did a fantastic job. I had been impressed with packaging abilities of the employees. My cost went up a tiny bit since I purchased extra packaging out of them. My sole problem was shipping since it had been a couple of days delayed. I believed that I had a guaranteed shipping date however they clarified the window. As soon as they clarified the me I knew. All in all of the movement went very well and I’d use them again. The next time however I will be certain that you read the contract somewhat better so that I do not misunderstand anything.
I suppose everything went easy. I read horror stories on the internet and I am happy that didn’t occur to us. I’m neutral with this movement. They have been polite and nothing was bankrupt, so 4 stars will be deserved.
The move went fairly great. I’m glad I managed to learn the cost before they loaded my own furniture. If I ever go again I believe I would use presidential proceeding but I hope that I do not need to move ahead.
The whole service was great. The moving planner was clever, kind, and quite fair. Every question that I had she replied. Jen you’ve got 5 stars. The movers had been an hour late on the afternoon of shipping due to weather but that is not my fault so that is the main reason behind the four stars. I still recommend presidential for my friends and loved ones. I was only a bit sour about the weather holding up my shipping.
The total movement was only a movement. The movers were so considerate and the salesman had been kind and she assisted us. There was nothing bankrupt so thats great. I dont understand exactly what to anticipate during a transfer.
Like many others, known around and picked this business, Spoke with Mark a few times before move. Transfer date is for 11/12. Men showed up at 3pm. I inquired why so late a beginning. They stated they had a large move ahead and needed to get some sleep. OK guys did a grate job packaging and keeping a 10x10x8 storage device, but now its dark and had yet another load to package. Arrived in my flat and started the exact same process of loading and packaging. Thus far so good, right? Now I am told we’re in our allotted space, and also what do I wish to do with the rest of my stuff that’s at the center of the road, today its approximately 11:15pm.and I have no other choices but to keep on loading the vehicle. (in case the pickup was sooner I might have other choices ).
Price jumped up from $4383.75 to $7216.48. Day before Thanksgiving and my items are still in storage 10 days after, Not prepared to speed them just yet still hovering around ordinary before my items get here. PS. My movers were out of Poland. So what! Happy thanksgiving.
I must say, I have had some pretty bad experiences in my time but that one was demanding, first we had been quoted a price tag, well guess what, yeah that is right they beneath estimate one to receive your company then BAM $3000 over the quotation, and you do not find this out until your belongings is currently on the vehicle (you’ve got one task to do this which you do all day long and you also miss the mark by 500 cubic feet) and we did not even move all of the things we recorded over the telephone and he was still off. Secondly….communitcation, it appears everyone in this business works from a mobile phone and nobody calls you back, well that’s unless you owe them money they then call you a few times per day, their principal line even went into a voice mail I’m sure it never gets assessed, today the movers who arrived and packed our things did a knock out job they had been the best aspect of the whole procedure, today to my broken material, nesting table which are mirrored ($700.00) one broken, ottoman for my own seat ($1000.00) broken, and also pleasant gouges in my foot plank of our bedroom place which cost us around $2000 complete, so in the event that you would like to add up it was quoted $3200 and ended up costing us directly at $6000 and put in the furniture which has been ruined we’re only roughly $10,000.00 for your transfer in total, we’ll never use this company again nor imply them to move anybody else.
My possessions were assumed to arrive 12/20/17, They came 02/06/2018! HIGHLY STRESSFUL! They raised cost at select up $250.00 because of packaging. My classic book shelf overlooking some shelves- and leg broben needed to be glued. Moving is a intricate stressful occasion anyhow. This Co is not possible to reach also once you feel confused and lost where the possessions are. Mine were stuck in Missouri in which I transferred from for nearly two months. I must have used Allied rather the price would have been only a bit more but probably well worth it.
I asked quotes for a transfer from PA to MA in November. A salesman called and asked a verbal stock of those boxes which we were transferring. I told him that the number of boxes which we were expecting that we shall have. We had no furniture to move, therefore that he guesstimated that we’d 500 cubic feet of stock. I don’t have any idea what 500 cubic feet resembles, so that I trusted him since he’s the expert.
I got a call a couple weeks prior to the move asking another review of the stock. I moved across the stock again using this gentleman and he said we should it up to 900 cubic feet that raised the quotation from the first $1800 to get 500 cubic feet to approximately $2600 for 900 cubic feet.
On pickup day that the movers were 4.5 hours late. There were 3 men (I do not understand why this things besides backing up the remaining reviews but they were Russian) along with a 27 foot leased Firm box truck. They did a half a** project tagging boxes since they transferred the things and they were immediately throwing items from the truck with hardly any business, which ended a whole lot of space. They arrived back after loading the truck and gave us a BLANK inventory checklist and advised us that it had been really 1800 cubic feet and gave us a revised estimate of over $8,000!!! When I asked about the discrepancy at the cost they got a supervisor on the phone and the girl was incredibly RUDE to me personally. She talked to me like she had been talking for her worst enemy. When I asked about the sterile inventory listing the inspector opened the rear of the vehicle and said”if you would like to pull all of this out and just take stock be my guest”. So today we don’t have record of some of our possessions that they have ownership of. Eventually as they were leaving they said that they are carrying our things into Baltimore Maryland for storage. We were originally told that our possessions were being saved in CT.. We do not even understand where our stuff is.
I phoned and talked to Jessica, Anna, and Jeff many times to complain about the whole procedure and one said we’ll focus on getting you a much better speed to reduce the purchase price and after that they said they’d call me backagain. I don’t receive a call back!! The last time that I talked to Jeff he said he wouldn’t work with us about the purchase price and that we would need to take the delivery and personally conduct our own stock checklist upon delivery and when we believe there’s a discrepancy we’d need to telephone their promises department and submit a claim. I asked him how I was supposed to know whether there’s a discrepancy once I don’t have an inventory checklist to compare to. He got really disappointed with me and kept interrupting me, therefore I wasn’t getting anywhere with him. I contacted Jessica at dispatch and she said that she’ll learn when they could deliver our possessions and she’d call me back that afternoon or another. Obviously I didn’t receive a phone call, and so I phoned her and she said that it was likely to take a couple of days to organize the road. I’m SOOOOO fearful that we aren’t likely to receive our possessions back from them. We’ve already paid them over $4,000 and we’re getting only the run around. I don’t know whether I want to call the authorities or what I want to do in order to receive my possessions back. Please don’t use these people today!! Also if anybody has some suggestions for the best way best to receive my things back I’d really love some input!
AVOID AT ALL COSTS. All these scam artist scumbags have given us the worst, most stressful moving adventure of their own lives. It’s been more than three months and they don’t understand where our substance is or when it’s going to be coming. These men keep telling us that Hurricane Harvey shut down their company but when we left the arrangement they explained that they had been based from Arlington, near Dallas, that wasn’t affected by the storm. Even if they were evacuated it is not like they do not have access to telephones. There’s not any EXCUSE for not taking a moment to create a telephone to let your client know what is happening.
It started when they predicted on our moving day to inform us that they wouldn’t have the ability to make it. After telling them which was not a choice that the cargo went back and forth between me and the driver for many hours before finally telling me that there was nothing they can do to us. 10 minutes after I got a call in the motorist himself stating he had been at our home. Having been told that they were not coming, I inquired why the confusion, he responded that”the girl from shipment does not understand what she is talking about”. Dogging individuals from your own company? Shady… Being from condition, I needed to phone my fiance back into the home after she’d already left after waiting around with our infant almost 8 hours. The truck drivers showed up in an Enterprise truck, which I just discovered after the actuality. I had been assured by this firm that they were NOT agents, that they had their very own trucks using their own drivers. That’s obviously not the situation, and I am angry about being lied to, because this was a significant reason which I paid a premium to decide on this business believing that they would be more dependable than a broker. Next, like the latest reviews, the motorists proceeded to inform us that we’d gone over our allocated space, which we’d need to pay near $1000 over we’d been quoted. When we left our contract I had been quite specifically advised that our quotation could be exactly what we’d cover, that we would not have any hidden charges or other surprises on moving day. Shady…
After pickup on 9/2 we did not hear a peep from them. I started to get worried after a week but had no chance after phoning, emailing and departing a number of voicemails with all the people I’d dealt with in the corporation. I was eventually able to talk with somebody about 9/18, who advised us that the shipment would be phoning us soon. Two days go by without a response from them. It’s currently 9/23 and they do not understand where our stuff is everywhere. They’re defending their horrible service by reminding us that they legally have up to 30 times to move our belongings. Now I am not sure we will see our possessions again. All these jagoffs don’t have any difficulty making contracts and cashing checks, but they can not come through with their end of their deal. You have been warned…
Avoid this organization. Initially I had been quoted $2,800 in my own move. The afternoon prior to the schedule pickup I was approached by Alex. He reviewed my things and all of the sudden the cost moved up $2,000. Now I’d already sold my home and I want it to be out within a few days. Weren’t told about the 30 business day shipping window, beginning from the first available shipping date. It has been 53 days today because they’d my things and I still haven’t received them yet. The last I heard they’re still hanging out from California. Do not believe a word that these people today say. In case you need to carry your things in your back until you use these folks.
I do not even know where to begin. Every employee of the scam organization is the rudest, most unprofessional person on Earth. Well, they’ll be the best when attempting to have your small business but then once they have you roped in their scam you will probably never hear from them again and if you’re fortunate enough to really reach them, they’ll talk down to you, blame you for their scam and just plain he impolite as h for you.
We had been advised this firm has their very own fleet of trucks and trucks, all that is a lie.
We had been provided a quotation and then billed $2,000 over the quotation since we were”within our cubic feet”. They did not tell us this until all of our things were on the vehicle. They packaged the truck terribly so it is doubtful we were even over.
We were told we would have our items the subsequent week. Well 30 days after after several calls, emails, voicemails, the majority of which were not returned, our items arrive. We had been told 3 distinct times we would have our items and every time nothing occurred. When we could really reach a person like Brie, Jessica, Anna, or Lisa they had been rude and insulting to us and made excuse after excuse as to why we did not have our items however. After I threatened them with a litigation did our items really arrive.
This contributes to our objects. They came broken, chipped, and filthy. Our couch was totally broken. Our mattress frame broken, desk and table broken, all of my boxes marked brittle were completely ruined.
This firm is a massive scam!!! Don’t use them. The 5 star reviews are imitation.
To begin with , we advised the pickup for Monday the the 15th. They then called upon the 13th saying they had been arriving to the 14th, which entirely awakened the programs I’ve had and made me need to hurry to pack the remainder of my stuff. Throughout the entire preparation of this movement, Ethan had given me his number and said he would personally be assisting me and some issues I had all I needed to do was text him.
The 14th arrived and two younger men came with a venture truck. 1 man did not speak any English. I instantly called Ethan and obviously got no response. I then called the business number and left a voicemail. They eventually called me back and said that they could not match their truck down my road so that they were planning to bring it to their centre and then place it in their truck.
Then it took over 30 minutes to allow them to work out how to pull on the vehicle in the driveway so that they could load it. The loading went fast and nice. They said that the truck could be departing with my belongings on Tuesday the 16th.
They said it would take about 3 times to drive down the truck meaning that the 19th. I phoned them on down the drive. No response. I attained Houston and called again. No response. Eventually on Friday the 19th they eventually responded and told me that they had been simply loading the truck as a result of poor weather. I became really upset on account of the fact I wasn’t informed about anything and was anticipating my things daily. I wouldn’t have been angry if they’d only called beforehand and informed me what was happening. Then they said it’d be just another 3-4 days before my stuff came. I’ve called them regular, leaving several voicemails. I’ve texted Ethan without any replies in any way.
The final man that replied was somebody called Alex from customer support, on the 19th, who said he would personally find out what had been happening and what he would do. Never got a call back nor do they reply in any way. I proceeded down to Houston with that which I could fit in my pickup truck. No furniture. No meeting clothing. Nothing else.
Now I am quite frustrated. After spending hours/days exploring moving companies appearing at DOT documents and testimonials, I’d thought I had chosen an outstanding firm. I am able to know that there were hurricane issues, but we never got a call to upgrade our stock a week. As soon as I delivered our rep an updated stock list on August 30th, the record wasn’t forwarded. On Sunday afternoon, we received a call letting us know that the movers will arrive between 8-9 on Monday. I inquired about the updated stock list and the grandma said she wasn’t accountable for that. They came with at truck which was too little and needed to make 2 trips. There have been repeated calls because last Friday to each of the amounts I’ve in addition to emails to our client support representative. The movers who arrived on Monday, advised us that we owed an extra $4000 because of additional cubic feet and packaging expenses, nearly 50 percent more than the initial estimate. Now I’m seeing that others have the very same issues within our”timeframe .” As the others have stated, the service was terrible. Actually a much better statement is there’s been no support. Our customer support rep isn’t answering telephone calls or recent mails the last couple of days. Other recent reviews appear to have exactly the identical opinion. I’m absolutely clueless as to if our possessions may be arriving. We had been informed Saturday, however after reading another recent reviews, I’m not very optimistic.
I have never paid anybody to maneuver me before so I did not know what to anticipate.
I really though nevertheless, that my meager possessions would make it to their destination out of California to Philadelphia.
Everything was great during moving day. The men arrived, filled with my things. Ever since that time, the business has completely vanished. I managed a few days to get through to somebody who told me repeatedly that they hadn’t scheduled my delivery.
Mark, who had been always so prompt about replying or returning calls no more replies or returns my own messaged.
I’ve been sleeping on a craig’s list futon for months,essentially camping in my new house with no conclusion in sight.
I really don’t know exactly what to do or where to turn since from the previous two times once I call the office number it is an error message.
Why, WHY won’t someone call me back? Nothing I have is well worth the 4000.00 I gave this business to transfer my things. It had been books and household products and a few bicycles.
I only want my things back. Can not SOMEONE call me and schedule?
I am sharing my most unsatisfactory comments in my own entire life with no service provider. This occurred on 10/8/17. Ethan, moving adviser made several calls for me to organize my transfer in Irvine, CA to Dallas, TX. He guaranteed me to comply by the quotation provided following an onsite survey of this stock in my house with each nook and corner coated. The quotation was $2380 to get 595 cu. ft.. This was a quotation given after incorporating an additional 10-20percent of cu. Feet along with what was projected for my merchandise. Ethan agreed to stick with this. I then reserve my transfer by paying $595.00 bucks, they predict it reserving charge. Ethan in actuality, was at home when he requested my reservation charge. He said he will take my credit card information and then give it to his workplace. I said I am simply not familiar with this and requested his office to telephone me. So that they did. Afterward, on the date of transfer, a man named Constantine came at the vehicle to the day of transfer. So we’re filled up, worked the entire afternoon on Saturday, 10/7 to package everything in position and dead exhausted. Constantine comes and tells me he wishes to have a look round the house. He does. Then he opens all of the cabinetry, cabinets and cup boards. He goes straight out. Comes back and says that he again wants to have a look. Does exactly the exact same thing, opens up all cabinets. Subsequently goes out. Then comes back after 10 minutes and informs me that my stuff is really much that it might cover half of the truck, 1000 cu. Ft. Then he gives me a quote of $5476. So just 130 percent over the quoted amount. I tell him that I will not take that. He moves out again. Afterward , I text Ethan and requested him to phone. However, Ethan, (who talked with me on his days-off to yield a quote, who left a 100 calls for me to reserve my move) informs me he wishes to only text. Anyhow, I then get a call from customer support along with a woman with all the rudest and the temptations of the listeners, informs me in a loud voice’SIR, THE DISPATCH GUY TOLD ME YOU’VE AN matter, CAN YOU TELL ME WHAT THAT IS’ like she does not understand exactly what it is. Anyhow, I clarify her my concern. She informs me in an intimidating tone along with a sort of threatening tone -‘SIR, YOUR STUFF IS A LOT, IT WILL NEED 30-40 BOXES (the quote was 15-20 boxes). SO WE’VE TO CHARGE YOU MORE’ and tells me again that they will need to bill me $5200.00. She now starts yelling and again in a menacing tone’SIR, YOU’VE SIGNED A CONTRACT WITH US, YOU WON’T GET ANYTHING BACK OF THE $595.00 YOU PAID FOR BOOKING’. I told her that I will not remark on that. I advised her to just send her men from my sight. AND they moved back. They Simply WENT BACK. We were just stuck at the house with all the things just lying there. We were so upset, so disappointed, so angry by those unprofessional, dishonest movers. And only imagine they demanding $5200.00 even without beginning packaging and without moving an inch.
We contracted with Presidential to transfer us from CA to Las Vegas. We had them to keep our possessions for 2 weeks because of more than anticipated transition. They were quite helpful and accommodating in this petition. We’ve completed a dozen corporate movements previously, and knew to request a”not to exceed” quote. He consented to this and place it into writing. We had advised our sales man that when we transferred to our house in California we’d filled up an entire semi truck and expected to do this again with this movement. He said no problem we’ll send a huge truck, six men and they’ll package your home and make you moved outside in 1 day. They called and asked to come a day early that we stated yes and three men showed up with a single little Enterprise truck. Two men did a lot of their job as a third was generally down the road on the telephone. They packaged until midnight and stuffed up that truck and said they’d be back the next day to finish up. They. Are the following day about 1:00 and started again. From 10:00 the non-existent man tells my husband that we’ve filled our allotted area and that he had been raising our estimate an extra $9000. If we did not agree that they were only going to depart with what was in their truck. They already had half of our home at their warehouse, the driveway was full of boxes, and we were closing on our house the morning after. Everything needed to be outside of the home. We had no choice to accept and informed them we’d be phoning corporate. We began with our sales man, Aaron, who’d answered every telephone to his stage in any way hours of the afternoon. He did not reply or return our phone. EVER. They needed to return a third time the next morning to select the last load upward as their small truck clearly didn’t match our things – AFTER the house had shut. We received a call from customer service which afternoon to inquire how our relocation went and didn’t get an ear full. We spent the next two months speaking to JEFF in their extortion strategies. We heard our sales man was terminated as did the customer service woman. It came time to receive our things so we were made to send the equilibrium via wire transfer so as to receive our things from them. We got to Vegas the day that they were supposed to reveal and got a telephone they’d be there 10 days afterwards. We had been made to remain in a resort with Children along with a 100 pound puppy for those 10 days. They eventually showed up with just two of the little Enterpriserental trucks. Neither were stuffed up. We instantly knew not all of our things had caused it into Vegas. They made a phone to their own warehouse, and sure enough, they discovered another load at another portion of the warehouse. Many calls for Jessica after (we called her no fewer than 5 times each day), we now got a brand new shipping date that naturally they missed by 6 weeks. As soon as the exact same delivery drivers showed up using a third truck which wasn’t even half complete. They immediately unloaded the truck and took off. They had been to put things together and have been gone until we can pose the query. They tried to convince us to signal that we obtained all and everything refused (mercifully ). He said we needed to register and we again refused. After going through these boxes and counting the boxes not delivered, we’re missing at least 104 of over 553 boxes. There’s enormous breakage, damage to furniture, broken freezer, coffee kettle, computer gear, etc.. A number of the missing things include my dead dogs ashes. . .which has my daughter in tears because she can not stand the notion of him missing someplace, her toenails, keepsake items, etc.. We’ve known as Jessica numerous times per day for the previous two months with no response. We want our stuff back. We are in need of answers. The stress that has generated is unthinkable. I would not wish this experience on anyone.
I transferred from Fresno, CA to Tucson, AZ.. I normally do not write reviews for anything but together with my own experience with this particular moving business, I believed my critique will save a person from going through the pain and issues I’m going through.
When we got the quotation, Lisa, the sales man was quite nice and replying phone straight away. She offered me $2100.00 for transferring stuff for two bed Apt. I paid deposit of $525.00 from CC. Everything was fine until the afternoon before picking up my order they called to confirm, the shipment individual told me a number of those things aren’t completely listed in the quotation so my cost will be $2873.65. I phoned Lisa back and naturally she isn’t answering telephone any more. Eventually I agree to this because it had been the afternoon prior to picking up my things. Now I needed to pay a second deposit of $343.41 predicated on the all of the percent they’ve. I Paid that also by CC.
Other then the large items like beds and furniture plus a few office stuff, I’d 25 big boxes at the quotation. I just had 8 or 7 big and 15 or 16 medium boxes set up of big in addition to all the other furniture. So, nothing which wasn’t a part of this quotation.
On the afternoon of the pickup 2 men showed up and among these wasn’t talking English. They load up my things and said that my complete CF are approximately 300 more then the real quote and my brand new Total is $4346.68. My price is $1500+ more then the quoted cost. I began asking the man who talked English, how come the CF went up so much. There’s not anything additional I gave it to them that wasn’t recorded on the quotation. The man explained that, I must speak to the workplace. Obviously, It was about 8 pm and nobody will answer the telephone. I phoned Lisa my sales rep since she explained that he telephone has been forwarded to mobile phone so that I could call if I have some matter but she didn’t answer my mobile phone. I had no option other then paying half of the residual balance from new complete into the Driver so that I compensated by Ck $1739.00 believing I will speak with the office in the afternoon. I began calling them regular and after few times that I got hold of Lisa and she explained that driver hasn’t delivered in the paperwork yet, the moment they have it she will assess and repair it. It has been 2 1/2 weeks and no settlement. I have never been able to talk with anyone about that.
Here’s the worse part, now is January 25,2018 along with my house hold things are still not sent. I’ve been calling and calling nothing occurs. Half the time they do not pick up the telephone and a few instances they pick up after being around the grip for 1/2 hour, they keep telling me that it is under scheduling. I’ve talked to Jessica and Melanie that are shipment person and Alex who’s dispatch manager or mgr. And they’ve told me that I must talk to Ana due to charging problem but Ana never pikes up the telephone or returns the telephone if we leave message. For 2 1/2 months I’ve been with my house hold things. I’m living at one of my comparative since I really don’t have my things. I have a little baby who’s currently 5 weeks old. Tons of my baby things, my company related things have been in there. My wife needed to go purchase a few additional clothing for us and infant and lot of other things we needed to get. All of these costed bunch of additional cash. Nobody is answering or answering our telephone calls. We’ve been awaiting the delivery to get more then two months.
I’ve only filed complain to BBB, FMCSA and Police relating to this. I expect a few at presidential Moving accept responsibility and send my things at good shape. I actually need my things back and I’ll take additional measures to receive it. I do have images of my stuff together with driver and the truck.
Presidential Movers definitely seem to be untrustworthy. They picked my furniture up one week past. My sales rep, Nick, was quickly talking and prepared to shoot at all other moving companies stating that they were most likely agents and that they frequently additional 5 star reviews to sites like this one. In summary: do not trust them, trust Presidential. He explained his firm owned their own trucks and had specialist men doing the packaging and loading. I signed up a contract and waited to get the pick-up.
On 10/29/17, an Enterprise truck came. The packers were college-aged men that all spoke Russian. They worked hard, but didn’t actually look like they understood exactly what they were doing. I had been told I would need to cover all stuff at pickup. I called Nick instantly, and then again, and also a third period during the course of this move. He never reacted.
My possessions went off to a storage center in CT, and they stay there.
I had been called on 11/3 to schedule a delivery, but the girl, Maria, on the other end couldn’t offer an specific date, or possibly a selection of dates. As soon as I grew frustrated, she moved me into Lynn, in shipment. I left her a message. No reply.
I’ve now called all of the numbers that I’ve for Presidential heaps of occasions, to no avail. Nobody selects, and nobody returns calls. They’ve disappeared.
I really don’t need to accuse them of holding my furniture hostage, however there’s not any other conclusion to be drawn out of their unprofessional behaviour. I am hoping to finally get my things. But anticipate if I do it’ll appear broken, as a few other reviewers experienced.
Please listen to this warning on peak of this site. What my buddy Nick promised other movers perform, is precisely what Presidential does: they compose false 5-star testimonials.
DO NOT USE THESE GUYS!!!
Where to Start? My cost moved from $2100 to over $2800 since I was within my cubic ft. When I look in the vehicle they’ve done such a horrible job packaging that there’s literally 3 feet in the top over the full truck that’s vacant!! I tried phoning’Nick’ to go over this and still five days afterwards, over 100 calls for him and no response or call back. The day following the bunch a horribly rude girl called Maria called, shouted at me and berated me. At shipping it was 250 cubic feet less than they attempted to bill me.
Nick promised me that my possessions is to my place within 6 weeks. On day six and a representative told me that my stuff was at a warehouse someplace in the first state – over 1100 miles off. Called repeatedly without a response. Have asked to talk to a manager 3 times and no luck.
My possessions did eventually arrive 10 days late. Government officials needed to be more involved to eventually get my possessions delivered.
Please save yourself the aggravation, tension and anxiety. Use another business!
I’ve been in limbo for weeks and cannot find a reply, the telephone lines aren’t functioning and I’ve yet to receive my dads things after he jumped from Michigan to North Carolina. They included $1500 into the first quote so that I am only able to imagine what he might need to cover them keeping the products. Each of the email addresses I’ve been coming back undeliverable and I’m in wits end. The first quote was for just a bit over $2000 and jumped into around $3500, I wasn’t in Michigan in the time of loading however that I know for a fact my father-in-law didn’t have that many possessions as we eliminate all his things during the packaging stage.
If anybody has contact info please allow me to know. Thanks, Amy at NC
My transfer date was on November 14th, I had been provided a lead time of 3-5 times for my products to arrive at Salt Lake City and still nothing! Do not listen to the salesmen if they tell you it is a fast transit period, this is just after the dispatch really leaves their warehouse. First Anna explained that my items have been in LA, now they are in Sacramento! It has been over a couple of weeks and still haven’t abandoned California, meanwhile, my household is currently in Utah without a doubt. Presidential lies to their customers about lead time on the telephone, and states”check the fine print”. In addition they utilize agents to maneuver, maybe not their own trucks! Examine the facebook webpage with complaints from this company, assess BBB and assess the testimonials but make sure you skip the imitation ones recorded by Presidential. Do not be a victim just like me and my loved ones, run the opposite way!
We had been initially quoted 7500.00 bucks. Obviously their”specialist” Mike went over all of the things we needed moved and assured us there wouldn’t be any surprises. Two days before we were to proceed there was a surprise. It jumped into 18000. We needed to cover them another deposit straight away. We had been closing on our house in 2 days and needed to be outside of the home. We needed to cover. They hold you hostage. Everybody is wonderful at first, but then they all disappear as soon as they receive your cash. They whined about everything. They do not possess their own trucks or even employees. It is all subcontracted out to off the publication employees. They made a big show of placing stickers on all of our boxes, but they’re meaningless. Both men who sent our things had no clue what was what and desired us to open each ship, which we did. Regrettably, it appears somebody had already done that and gone through all of our things, and then jumbled up it and hauled it back into the boxes. These individuals ought to be put out of business for ever. I felt as though I have been robbed and mugged all in a single.
Exotic Moving Services has picked up my household things onto Aug 2017, but it moved into a storage in Maryland upon my petition. In 1st week of Sep 2017, I’ve called them and verified to begin the dispatch to California. During first days, they advised the company was effected by IRMA hurricane. After two months they said the truck isn’t complete and they’re still scheduling the pickup. And, it went on and on….yet they haven’t scheduled my pickup and trust me two months have passed by saying this.
I’ve send about 13 mails however there was no answer. Called multiple occasions, left voice mails and each time that the dispatch individual’Jessica’ stated she does not have any advice as’Alex’ the foreman hasn’t scheduled the choice up nonetheless.
This is causing quite inconvenience for me and my loved ones as all our family things are stuck at the transportation. This provider isn’t responsive and the agents are extremely rude. Keeping my fingers crossed, hope they know my pain and send the dispatch asap.
These men simply chose not to move us after they have half of their cash, which awakened the deadline for us signing up papers on our new house! They then refused to reunite the”deposit” Seven Hundred Dollars! They imitation their own 5 star reviews and will not publish poor ones or remove nearly all of them so that they seem to be a upstanding moving business! They have already changed their business name due to BAD Business ethics! DON’T utilize these men if you want your items moved on time or in all!! They never moved something!
I contracted with my Moving to pick up things from my mum’s home in New Bern N.C. and drop them off in my home at Davidsonville, MD.. I gave the salesman a listing of things to be sent and that he gave me a quotation. The quotation contained 704cf of truck distance dependent on the things I recorded because of him personally and”no cost” for packaging two mattresses. 2 mattresses since I informed him why that I had two beds – 1 king bed and one queen mattress to boat. The quotation estimate was $2,466.00.
Three guys showed up to find out my things in N.C. in 3pm. The foreman walked throughout the home to determine what things we had been sending. Again, the quote by the salesman was 704cf. The foreman stated this appeared right and further commented that people did not have the much from the home to ship. In 6pm, AFTER loading the vehicle, the foreman stated he had to boost the cf about the invoice into 1,000cf. I whined because we did not change the number of things to be chosen from that which we informed the salesman. The foreman insisted the anglers for the business constantly underestimate the cubic feet. A bit off I could know but I could not see how they are that far away. This was more than a 40% markup. In addition, he added a fee for mattress packaging. When I pointed out that the quotation said free packaging, ” he said I’d 3 beds although I just had two beds. He never was able to explain me this. Again, all of my stuff was already closed up in the vehicle.
I tried phoning the salesman but that he would not answer the telephone or phone me back. After much whining, the foreman named his manager and after two hours of dickering that they gave me a $600.00 alteration but that was still an $800.00 rise from the initial estimate. They then said I had 3 choices.
1. Accept the new cost.
2. Purchase $1,200.00 to unload the vehicle.
3. Take off enough things to deliver the cf into 700cf. They did not state how much this alternative will cost and that I did not inquire.
It was now 8pm. The salesmen I kept trying to phone never gave me a phone back. I had been alone with no choices but to quit. Then the foreman would not offer me a reception for its load. He’d just allow me to have an image of this paperwork with my mobile phone. This was also very upsetting.
As soon as our furniture in Maryland came, and unloaded, we were amazed to realize that our furniture took up so little space with this drop-off toilet. We spoke into the foremen. We quantified. They had been no question concerning the quantity of space which our furniture required as it was the only area which can be found on the toilet today. The fall off dimension was seen from the drop-off motorist. Our furniture has been the primary off the vehicle. We quantified to the ceiling even though the furniture did not visit the ceiling. We quantified to the rear door even though our furniture did not touch the rear door. These dimensions have been 9.4 x 10 x 8.4. This includes to 789cf. Taking into consideration the distance not being used, we estimate that our dispatch wasn’t any longer than 750cf. Surely not 1000cf.
I called the salesman, John Walker, again to determine in a refund. He’s yet to return my calls. I phoned customer support. They have not returned my calls. Anna and Brie were just two that advised me I needed to cover the excess but neither one was polite enough to return my calls. I emailed Phoebia who attempted to convince me to register to the terrible price. She has not returned my emailaddress. I emailed info@presidentialmoving.com along with Jessica@presidentialmoving.com and that I delivered a letter to Presidential Moving Services LLC, 3006 Street E, Arlington, TX 77084. I have not got a call from anybody.
I paid a total amount of $3200.00. Utilizing 750cf rather than this quoted 704cf would create the new sum $2,643.07 therefore I’m due a refund of $556.93. I filed a compliant with BBB but’ve still not heard from Presidential Moving.
We had been quoted $4700 to maneuver a 3000 sq ft house. Once they loaded the truck, we were given a sheet of paper that stated it’d be 7900. They did not even take all of our items. We had been made to devote an extra $700 for a uhaul to move the remaining items. We even had less furniture than initially quoted. We’re currently living in our new house and have spent hours on hold looking for out if we could anticipate delivery. We’ve left messages with no return call. In a loss for what to do next. Among the movers even helped himself to my ADHD medicine that was in my bathroom countertops. He had been kind enough to leave one in the jar. It’s been nearly a week and people don’t have any idea where our possessions are or if they will arrive. My spouse and I both talked to Religion ahead of the movement and she promised us that her quote was true. We ended up paying almost twice what had been quoted. They even had the guts to request a hint after loading.
We’re in the center of the transfer and it’s become the worst experience in my 53 decades. They offered one cost showed up a day late causing significant issues with our final and then raised the price $3700 after they understood we had no other alternative. Took over 12 hours to load and shipment suggested it would only take approximately 3 hours, Josh did first quote and today does not answer his telephone and Dan was quality guarantee and after we had difficulties wouldn’t answer his telephone anymore. It was a bait and switch and also have been lied to several occasions. Worst company I’ve ever had to handle.
Sunday, November 5, 2017, is shifting. I had been told by Lisa that the employees are in Presidential uniform, which there could be two 26-foot Presidential trucks/trailers.
At 10:15am, one 26 ft. Bobtail pulled up ~ with Enterprise Rentals composed on the door ~ the only mark on the vehicle. This trucks preview was just able to holding 1700 cu ft., we had been paying for 1919 cu ft.
[NAME EDIT] and [NAME EDIT], the 2 loaders, were contracted out from a different company the evening before the movement combined with [NAME EDIT], the manager from Presidential. No one was at a Presidential uniform. They had been wearing either a tee shirt or a tank top.
[NAME EDIT] and [NAME EDIT] were advised by Presidential that this could be a easy job, everything could be packaged. In fact they had to wrap two large television, all big images, and 3 stained glass lamps based on Presidential on the telephone. They were also told by Ukrainian there would be no stairs. We’ve got 19 staircase in the front door down to the road level and paid extra for them. Because this was a considerably bigger load afterward they were being compensated for ($200.00 ea. Beneath the dining table ), [NAME EDIT] and [NAME EDIT] refused to perform any loading.
[NAME EDIT], the Presidential manager, then told us that if it had been him, he would not sign any contract (that we never did watch ) and that we shouldn’t sign the contract to allow them to begin loading. At this stage [NAME EDIT] could have been the only one doing any loading.
In prep, Presidential ought to have given us the”When You Move” booklet along with a copy of’FMCSA’s Ready to Proceed’ brochure. Movers are required by Federal regulations to provide for their clients in the preparation stages of interstate movements. These will have provided us with important information for our proposed movement.
At this stage on Sunday, they showed up with a leased Bobcat that could just hold 1700 litres, that was less than the 1919 cubic feet we compensated for. Contacting Presidential by telephone we were told that they would come to acquire the remaining portion of the load in a future date, date unknown.
Here we are two loaders that refused to perform some loading, a smaller truck compared to contracted for and also a manager telling us to not sign the contract (we never did see the contract) since the company wasn’t fair.
We’ve requested for our deposit of $1836.58 back. Presidential has now told us that we’re in breach of this contract. Contacting the Presidential people by telephone, they had been positively rude. We were yelled at and called names; stating my husband is dumb, and strove to make it seem like as if it was our fault because of this particular load not being picked up. This was not only stressful, but caused additional expenditures for us.
SUMMATION:
1. Presidential was assumed to load us Sunday November 5, 2017. We were prepared.
2. They showed up with two loaders ([NAME EDIT] & [NAME EDIT]),1 manager ([NAME EDIT]) at a more compact truck than contracted for.
3. We’d paid extra for having stairs. The employees were told that there wouldn’t be some stairs. When the loaders watched the staircase, they refused to perform any loading.
4. The manager, his 2nd day with all the business ~ indicated that we don’t sign the contract (we never did see the contract), when it was him he wouldn’t sign.
5. The 3 of these left ~ after many telephone calls.
6. Contacting Presidential that afternoon concerning the confusion, the workers called us names and were really rude.
7. When I requested to our deposit back because no work was completed, I had been told I couldn’t get it back since they said they’d have two trucks here Thursday, Nov. 9th. This conflicted with our departing for our new destination. Are they ready on Sunday as initially intended, none of this could have occurred.
8. OR we’d have been happy to cover any excess cu ft. if a different truck was shipped on Sunday, November 5.
9. [NAME EDIT] and [NAME EDIT], two Presidential workers, yelled at us and blamed us for his or her neglect. They’re recording our discussions and now Nov 5th [NAME EDIT] and [NAME EDIT] had us on speaker (not that I cared, because I had nothing to conceal ) It just disturbs me how this business works. They kept saying since we’re refusing pickup for Thursday Nov 9th, we are not going to get our deposit back. We had been in breach of this contract.
10. They whined about owning each of their trucks. On moving day a Business rental truck showed up
11. Everybody is a worker – They informed us that everybody that is right for them such as sales, customer support, moving foreman, warehouse workers, drivers and movers are all employees of Presidential – the fact they hand them a Presidential t-shirt about the day of the relocation and pretend they’re workers to maintain the facade.
12. The drivers are independent contractors, along with the movers that they get at shipping are out of local sources but surely not workers of Presidential. No one needed a uniform on.
13. Their pricing – First, they didn’t finish a visual estimate that’s a best practice of a moving firm. My salesperson was [NAME EDIT], I also spoke with her boss [NAME EDIT]. They base their quotation on cubic sq. ft. I also sent them a comprehensive collection of all my things and they conveniently forgot to bring some to maintain their cost lower. As soon as I pointed out to the Revenue Manager that not all of the products were at the quotation she explained that it all washes out and that it ought to be OK.
Beware of the”moving shark” business. They put this up on the telephone quote to attempt to count the things with no rep coming around to physically count the things (red flag but that I did not realize that this was an issue until later on as I had been clueless for this market clinic ) so a telephone quote was granted. This $2600 which seemed great the quotation was be a joke and it appeared that the counting of real items was fairly near double despite us moving over the things a while once the movers really showed up. The movers were not not even Presidential moving it turned out Presidential outsources to smaller businesses and provides them work when they do not have a truck and push in your region. It was the third party companied was a exceptionally janky jagged company that showed up at a Penske based from Los Angeles. With afterwards additional study a firm with a very similar title was closed down and strikes from their DOT number for not after DOT code. So Presidential delivered over these thieving crooks known as Coastal Transport that were actually a rag tag of mafiosio appearing bandits & ex cons. They counted up the items and told us that the cost was more than twice. The cost changed insanely in the quotation. Initially they wanted to bill near 7,000 bucks and make up bogus numbers on labour, fictitious amounts on the price per item. I pretty much told me that you get it down to $5,000 (that was really fine in my conclusion ) or I’m unpacking that truck along with my brother in laws at the moment. They agreed but that is not the ending of this… They shot off toward Utah and we were finally about ready to depart, Coast Transport stated they had been likely to arrive there in two days and they had no additional stops and they declared they are easily attained. . We called them before we left Flagstaff that was likely for a two day drive. They were not answering their phone that was extremely worriesome. We blew up their telephone until eventually they replied and stated that the truck broke down and for some reason were at Colorado (which mind you wasn’t over the road they had been supposed to proceed ) and said that where they broke down they needed to get hammered to Denver (a blatant lie that they could have been hammered to Salt Lake City that was much nearer and it was nearer to where we had to finish up) they stated the Turbo blew onto a truck together with 12,000 kilometers (yeah okay whatever, they never supplied any documentation) and revealed 3 times late with our belongings, much of it manhandled things with various items crushed and ruined. I drove a Penske myself about the last move and that I never broke anything. . What manhandling monkeys… A moving team of Gorillas would have done better, maybe not from a so known moving firm. Figuring out that the moving insurance has been nearly futile and would have given us dimes about the bucks per thing which came out to about 30 cents a pound. We could not actually recoup anything else there. Then they eventually appear in Ogden with all our stuff as well as the jagged owner (who incidentally wasn’t there and had already left for another job in a different state) delivered his thieving minion to attempt and haggle out us. They attempted to provide a sky large final invoice telling us the truck was allegedly obese, they showed us that the weigh slide which seemed about perfect. What happened is that they had a record where we’d signed and right before us attempted to alter the fee per pound speed and also write in something entirely different. I advised them to f*** off and they can not legally alter a signed contract. I advised the owner on the telephone I’ve your DOT amount and can readily call in and examine that your DOT amount for not following business practices and holding things hostage. They eventually caved since they were only hoping to make the most of us and actually just wanted simple money. After I informed them the cops would be here if you do not agree to the initial cost per pound (that came out to about $4800) they had us sign the new contract, unlocked the truck and started unloading. They unloaded there and everything was a pill upstairs on a desk charging. On account of the frenzy of this movement we did not see until a day after it was obviously lost. We unpacked and tore through the home and it had not been found again although it was in a clear place. The POS driver stole the 400 pill to attempt and recoup some cash. If you want to examine their DOT number to Federal Motor Carrier Safety Administration here it’s: 1107347
Here is all of their advice:
COAST TRANSPORT INC
U.S. DOT#: 1107347
Speech: 17552 WILLARD STREET
NORTHRIDGE, CA 91325
Number of Vehicles: 1 )
Number of Drivers: 1 (they whined DOT, they have numerous unregistered drivers)
Number of Inspections: 6
They have even had a review report and neglected multiple driver reviews. They simply have a single CDL licensed driver in their staff the remainder are ex disadvantages who just drive a leasing penske and mark the services up for unethical ghetto moving providers by tens of thousands.
https://www.quicktransportsolutions.com/truckingcompany/california/vieb-enterprises-inc-usdot-1107347.php
This business deserves negative celebrities and also to be taken to court due to their bait and switch tactics. Do NOT sign any arrangements from this corporation.
Todd in Presidential moving firm entirely mislead me into thinking a specific cost would be that I had been quoted $1800 to proceed from Austin to Denver, Colorado and after if the movers showed up for my home 3 times before transferring my gear and possessions, the motorist offered me $4600 bucks. That is 255% growth! As others have stated, do NOT sign anything out of them. Here’s the advice from the gentleman who entirely scammed me.
I had been left with transferring myself and all of my possessions over two weeks, getting 6 miles to the gallon renting a uhaul box truck and auto hauler across texas at the middle of no where with my puppy. Please reach me out should you choose to go for them anyways.
Todd Mather
Relocation Specialist
Presidential Moving LLC
844-398-9649
Fax: 817-887-4495
todd@presidentialmoving. …
presidentialmoving.com
US DOT: 2897189 MC: 973893
Fantastic luck in picking out anybody else.
Mr. Mark Brickmann out of Presidential Transferring LLC has provided me a flat rate of 2000$ for hauling my home grip matters from Houston to New York. But as soon as the movers arrived on 13th November, they brought me over 3000 US $. The Select up team said that, the shipping is going to be finished on 19th November. I’ve been phoning them and nobody ever responded. I’ve left voice messages without any reply. I’ve been attempting to reach them out and there’s not any response whatsoever. This is extremely disgusting and that I have great difficulty in living in another city with no home hold belonging particularly in winter months.
This is extremely poor customer support! I’m seriously interested to take legal actions against this firm.
After showing late afternoon, obstructing the road , and loading a loudly Enterprise rental truck before 11 PM I had been told I had been way over my quotation and I was blessed it match. I’d no additional things in any respect. Following my furniture has been pushed into the truck, then I had been told my transfer went from $2400 to $4200! I transferred 212 miles off. I’ve now been waiting and waiting for more advice concerning my furniture for 19 times!!! While I receive a rare reply, the man is impolite and obviously does not understand something and might need to call backagain. Guess what? No calls back! I have even gotten a fast busy signal once I attempt back the precise amount that called me personally!
Therefore, this past week I had been told they’d be here Sunday or Monday…. It is now Friday!! I haven’t been treated so horribly. And that I actually paid for it! Now I’m completely sure that any glorious inspection is totally fabricated. Also beginning to think I never find that furniture again!
I am not a individual to generally complain about things and attempt to reason with individuals, yet this business is unreasonable palms down. To start with, the quotation which was initially offered to us is double as far as they lent us. They chose up our things on December 15 and verified that our items would be sent December 22 in the latest. Now I know things come and vacations and so forth, but I don’t accept telephone calls and texts and emails not being approved. Additionally I don’t take that the very rude customer support! I rather not be daunted by somebody who claims to function as client support which we may afford discount beds up, stating”Do you believe we’ll steal your belongings, your stuff means nothing to people, and finally”it is not our problem”. Who’s client support them or us??
Anyway now we’re a point of no return. We’ve essentially lost hope of having our things generally, and it is difficult to attempt and describe to my young kids in which their toys and items that comfort them. My husband has begun his new job and also our lost items have really made it difficult for me to get stuff started. I just need answers about these items. I am tired of sleeping on blow off beds and getting severely sad coming home to a totally empty place rather than attempting to make this kind of house. We’re coming to a stage where we might need to announce a reduction and will be calling Department of transport! I will no longer remain that way! And kept being told they’re supporting or being forced to seem like I am the bad man for wanting to understand a shipping date. In case you guys do not enjoy becoming caked or hassled it is not my issue!
Please if anybody from Presidential can touch me and offer me real answers rather than making me move in circles which are the very best. I only want my item in 1 piece and all accounted for.
Can’t think these men are back to the street and back into their own suggestions. They transferred us last September. Our initial quote was below 10,000. The day that they packed the truck it turned into nearly $14000. They caused damage to the home we were departing. They’re a broker. (John whined about this ) They didn’t send the furniture to the specified date. We had about $4000 in damages without any settlement. Tony never got back to us once they had been pulled from the street. I cannot think that our Federal Dept of Transportation let them back to your way. I believe that it could be time for you to find out whether a tiny claims court could help us.
It took more than 3 months to send our transferred things. Each time we called, we have another story. The guys who moved our furniture in our townhouse created a wreck, banging walls up. A range of bits of furniture have been broken, a number of irreparable. When we started unpacking boxed things, we discovered many broken objects, not even wrapped. I can not stress enough how horrible that this encounter was. We gave that a deposit, were awarded a quote for that we signed up a contract and after that they realised the cost an additional $3,000, approximately. They don’t indicate the boxes using the materials. If you’d like the box marked in any way, you need to indicate what area it is out of yourself. They’re totally unprofessional. I do not even really need to give them a single star.
I had been supplied with a quotation to move my possessions from SW FL into Colorado Springs, CO, on the afternoon of the movement I had been charged almost double the cost.
I talked with Aaron from earnings to receive my quotation for my own move. I walked through each and every room in my house and supplied every thing to them which has been shifting, measurements and verbal explanations of every product. I was originally quoted just under $6,000. I had been scheduled to proceed on 10/18, the business called me two weeks before my scheduled movement to let me know they couldn’t make this date and had to push it out daily. On 10/18 I’d Danny out of their QA department telephone me and discuss all of the things that we are going about the moving truck again. He explained that a good deal of the things were grossly underestimated at the quantity of space on the truck they’d take up, and he had been mending them. Then he told me to grossly overestimate the amount of boxes I’d so he can give me an idea of just how much it’d cost me to proceed. From the time he was done, my quote was over $9000 however Danny promised me that it would likewise be nearer to $6500 and to not be concerned about this quote. On move day, the team showed up, also roughly 3/4 of their way throughout the movement that the foreman, Alex informs me that the new quote is roughly $10,800. I’ve already paid my deposit, the transfer is 3/4 of how done and a day overdue in that time, I’d no option but to let my things to be packed onto the truck. The Forman Alex was telling me that Presidentials sales staff does this all of the time, they receive all the things in a persons home and grossly underestimate the amount of distance it takes up only for the client to sign on the dotted line and he’s to constantly redo the quotes on move day. I called Aaron and talked to him concerning the huge gap from the quote that he gave me along with the true cost, he said he’d return to me the next day at 11:00am and that he never did, I left him a voicemail and he didn’t return my telephone. I then talked to customer support who advised me that I must have gotten a invoice of leight prior to the truck made telling me exactly how much distance on my truck my possessions took up (I never obtained that ) when I informed them I still didn’t understand just how much space my things took up on the truck since the driver wouldn’t disclose this info to me. All but two of those transferring crew left before all of my things were even loaded on the vehicle, my home was completely trashed once they left with tape rolls and packing debris thrown onto the ground everywhere. I explained the whole situation to the client support agent, yet when I inquired what might be done she chose to inform me she’d give me an excuse for the difference in fees vs the quoted cost. I explained that I knew what she was saying, nevertheless she wasn’t answering my question and she got really irritated, started talking over me and then hung me up.
Their business practices are deplorable, and also their customer support is extremely poor.
I hired this business in September to get a transfer from MI to NC. The negative reviews you’re reading on this website are place on – that the”great” testimonials are imitation and implanted by Presidential operatives. My initial quote was for $3,095 and it took around $5,000 after pickup. I moved 5 weeks before my items were sent and that was just after law enforcement intervention. In those 5 months, I put many telephone calls, has been yelled at by”Anna”, provided bogus information by”Brie”, swindled by”Bobby that the Mover” (sales man ), and given the run around by”Jessica” in shipment. I’ve documentation, such as photographs, text messages, emails, telephone logs, and voicemails. Here’s a synopsis of the MO:
1. You go online looking for a move quote – somebody out of Presidential calls you in minutes. This individual will say exactly how other companies will try to steal from you and control you. This individual will take you to some”DOT” site to show you that Presidential has their own drivers and trucks. That is an outright LIE. The agent each of their bargains – they don’t have any trucks. The truck that picked up my things was a lease. The truck which delivered was a broker.
2. They”white glove” you throughout the quote, including what sounds like extra care given to a stock. This is not so that they may provide you an exact”sight-unseen” cu feet estimate, it is their first casing of your merchandise. The cu feet estimate will appear. Along with other fees which weren’t on your initial binding estimate will appear, such as”origin/destination” and observe their quote mileage. My real mileage from door to door has been 737 miles, nevertheless they quote 912. They tack to a gas surcharge and other mileage based costs so that this things. They’re intentionally overcharging you.
3. Pick up will be ill defined. I had less than 12 hours notice of when the pickup team would really arrive. My pickup date was 9/16/17. The team who came to pick my things up was 3 Russians. Two hardly spoke English. AFTER my products were packaged and loaded on the vehicle, I had been given a”revised” quote for $5036.40. Bear in mind, my original quote was for $3095.00. I had been advised to get in touch with my salesperson (Bobby that the Mover) concerning the discrepancy. I tried repeatedly to find an answer from Bobby concerning exactly what the additional fees were for or why the estimated deviated from the first. No luck. And I will prove that using a series of emails.
4. Delivery. Bobby promised me that even when they have around 18 days following your FAD (first available date) that products are sent within 1-3 days since the system is so effective. That is a LIE. My FAD was 9/22/17. My products weren’t delivered before 10/21/17. I had been made to rent and purchase household things while I waited for shipping. I was made to purchase new clothes so I could dress professionally for work since they whined about delivery for me to sign the contract. Each and every time I called dispatch to acquire a delivery upgrade I had been given one story or the other concerning where my products were or when they’d arrive. I had been repeatedly told by”Jessica” that the shipment manager was out ill and the sole man in their whole organization using the shipping program was that the dispatch supervisor – therefore I would need to call back.
I filed a police record locally (within my new city). They had been current when my goods were delivered. The driver originally declined to let me accept delivery because I had been not able to pay the inflated quote. It was just through the Texas DMV and local law enforcement intervention that they could induce the brokered motorist to start the truck and send my goods. There were also broken and lost things in my shipment. Had I not had the help of LE, I’d have needed to cover the inflated amount simply to get my things back.
5. Payment. They’ll require a deposit up front. This may be paid through cash, credit card, check, ACH bank transfer. Should you pay via ACH, you lawfully have 60 days to”cancel” the trade with your bank. If you pay using a credit card you may dispute the charges. You’re out of luck if you invest in cash or check (if you don’t stop payment on your test until it’s cashed). Where they actually get you’re about shipping. They simply take USPS money order or money. They do this so that you can’t pull down the trade whatsoever – that is the reason why they ask for a small deposit and even bigger equilibrium at delivery.
I’m not an uneducated man who could not read her contract, as”Anna” in client support was so kind to point out at one of my many phone calls with her. I had been intentionally swindled with a criminal syndicate. Please do not employ them and become their next victim.
My daughter was married in November, and in December moved to Colorado from Austin. The father of the groom hired those men to move them. From what I know, the dad paid $4,000 to maneuver them. They had a 1 bedroom flat. Now that they are in Colorado and found somewhere to call home, Presidential Movers are holding their furniture hostage for a second $3,000. There’s absolutely not any way that their furniture is even worth that sum, but we’d love to get it back. How dare you men do this to anybody, but particularly to a young children starting their lifestyles. I’m now looking at hiring an lawyer to help get their items back. .
Its been 6 months I haven’t obtained my things that they promised to proceed. If I attempt to phone them, they won’t reply. Either there’s active ring tone or a single time when they replied, they wee requesting Confirmation code that they never gave us and then they wrapped up.
We’ve got no idea if we’ll ever get our things or not.
They’ve also already billed our credit card around $900.
I dont understand how could a professional firm behave this reckless way.
I shall update in future If I ever get my things delivered.
They first gave quotation of $2400, when they arrived it went upto $3k.
I dont know how much its gont be should they choose to come daily.
Now I went into the speech on the invoices and contract newspapers they’ve given mepersonally, 3006 Avenue E Arlington TX,” there’s absolutely not any Presidential Moving Services firm, please see the attachment I took a photograph of the place, and also inquired another door company people around you will find all telling all lousy thing about this particular movers, and also told me I will not be the first person you will find so many other people are also looking like me. I don’t have any idea I will return my things or maybe not, I dropped my fantasies and please be mindful of those Movers do not drop in their own tactics. Together with my missing hotel I reported that to Plano TX police division.
I had my quotation out of Nick to get 2600 to maneuver a livingroom, a dinning room set, a dresser and a bed.
They Charge you to get the cassette at $3.00 a roll add $300.00 for no reason and they do not inform you till they appear.
They then said that the load was bigger due to the size of these things so that the salesman’s quotation was being increased to $4200 from $2700. .
They guaranteed me 7 to 10 days delivery to California from NJ.
They then called and lied to me three or four occasions telling me my automobile was loading elsewhere. They never return calls.
They pressured me to sign a contract to the growth since they were departing with my furniture that I never obtained a chan ce to see.
On it that they allow themselves 6 days to their dc and 30 business days leading send your furniture.
They Lie, cheat and steal from you.
Never use them they’re a fraud!
Update: we now got our possessions 2 days past and aren’t happy. A Great Deal of harm. This is my yelp inspection and wanted to repost it to receive it on a different website to hopefully help someone else to not be cheated with this unethical company…
I frankly do not even know where to begin with this particular review. I do not even need to give 1 star. To start with after asking a quotation we had been called repeatedly to be able to secure our company in any way hours of the night and day. My spouse and I did huge amounts of study relating to this organization and after being contested and reassured by AARON MICHAELS we eventually decided to reserve. He ensured that a one to two day select up AND delivery window. We’ve still not got our possessions of that comprises an extremely pricey Harley Davidson motorcycle. We were planning to use uhaul so as to be in a position to possess eyes on our items as we made our move from South Carolina to Arizona, but determined that even though it’d be more economical to transfer things ourselves which we’d utilize this moving firm. We had been reassured by AARON MICHAELS, who btw is ignoring each telephone call we’ve attempted to make for him at the previous 3 days, which we had been creating the better decision. After the movers showed up, they both stated that they were in the nation out of Russia and the Ukraine for under 3 weeks, which was somewhat unethical, but neither here nor there since they had our paperwork. They tried to bill us for several things which weren’t agreed upon. We should haven’t put our items on this truck. In the event the business was influenced by any natural catastrophe that they ought to have conveyed that there might be a delay in shipping, etc.. We’ve been hung up on, laughed at and spoke to disrespectfully by everybody we’ve attempted to contact so as to learn where OUR possessions are. They called us a couple of days before our shipping date and asked if we can accept our truck sooner. We said no we agreed on a particular date using AARON MICHAELS once we reserved and once more he reassured us that has been ideal and it would not be any problem whatsoever and no longer than a two day shipping window again. When we talked with a dispatch representative she said the firm has around 30 days to send that was NEVER told to us from our booking representative AARON MICHAELS. The dispatch supervisor JESSICA hasn’t returned one phone call after over 15 messages are left for her especially. We talked with BRIE SHELDON now and I have never been treated so disrespectfully because we had been by her. She assured us somebody could be getting ahold of us by 5:00 now and what would you understand? Nobody has known us and each line is active that we attempt to link with. I suggest nobody uses this provider ever, unless you enjoy being In the comprehensive dark the moment they collect any money from you. The following move for us is calling the authorities since nobody will tell us where OUR possessions are. I really don’t know why nobody can tell us a quote of when our items will be here and where they’re now. When I talked to AARON MICHAELS on Friday he said he talked with dispatch as well as our truck could be there from the following day, which was a clear lie. We’re at our wits end with this, I’ve missed job interviews and can not even cook a meal for my loved ones and’m sleeping on the ground in a vacant property. I truly hope somebody in the company reads this also has some kind of sense to phone us or make this appropriate, as we’ve left messages on each and every EXTENSION with no return call or something. It is pretty amazing you could get through once you push you to book a truck but nobody can help after you ask what’s happening with your possessions… really really really mad at this time and do not know if we ought to begin taking a look at options to look after this like the Arlington authorities, the better business bureau etc as we believe that we have basically been robbed at this stage because nobody has been connected. I was skeptical to even post this with all the stress that we might never see our possessions again, but it looks like that is the only method to make it through for this corporation. We clarified what a hardship this movement was supposed to start with up to household being ill and needing to become nearer and feel really taken advantage of at this stage.
Presidential used bait and switch tactics on our movement. I had been assured by their own sales staff (Alex) on the telephone that they just used business owned gear, and he always over quoted on the telephone to make sure no surprises on moving day. On Friday afternoon, they came 10 hours late for the pickup window using a leasing Ryder truck. The loaders wore skinny jeans and loafers and they all had alcohol in their breath. They began loading the truck, and afterwards said to me that the price would be 2x the initial quotation. We requested them to pull off our things the truck since we had another quotation which has been just a couple of hundred bucks over their very first quote over the telephone. The head man claimed that it had been too late, that they already had begun loading. We had to sign the paperwork or else they have been leaving and not likely to unload our belongings. They make the most of us, and used scare tactics to induce us to signing false confirmation.
Throughout the movement the loaders were drinking, and crush up our home from the procedure (photos attached). They’ve refused to supply us with all the claims procedure.
We were assumed to get our things weeks ago. They’ve told us that our stuff would be sent on 4 distinct events. I’ve taken two weeks off work to adapt delivery and they don’t call or show up.
It’s been 20 days now since they first said our possessions would be sent and we still haven’t seen our things and don’t have any idea when it’s coming. We have been required to buy new furniture and mattresses. In addition, I have a small ecommerce company and have run out of inventory on a few things because of them holding my great & stock hostage.
I’ve requested to pick my stuff up out of the warehouse where my material has been saved. We ware distressed, my company has taken a hit because of the out of shares (stock they’re holding hostage), therefore I was planning to rent a Uhaul and pick this up. But they refuse to disclose the exact place of where our stuff has been saved.
This company is unethical and also you ought to run away. I’ve given them a few opportunities to make this right together with my spouse and I, therefore leaving this review is just one of my last expects to ever seeing our things again.
My possessions were picked up punctually December 19,2017 (that is were the favorable review finishes ), following 3 guys loaded my things they said the cubic feet was incorrect and raised the equilibrium by $600.00. It’s currently February 21, 2018 and that I still DO NOT have my possessions. Please be aware any sort of response isn’t normal for this particular company, nevertheless; On February 12th I got an email telling that my stuff has been loaded again on a truck and could arrive within 2-4 days. This time has come and gone. Called February 19th for upgrade, said no later than the 20th I’d have an upgrade. . .that time has come and gone. Again I have emailed and called no reply. Take care not to use this business!
Don’t use this organization. They’ll rip you off. On the day of pick up they needed a &100 suggestion to start with. We were quoted one price then advised it had been apx $1,000 more. Our representative in presidential wouldn’t return calls. They dropped several boxes. One comprised prescription medication. Another had her daddy’s Purple Heart. They had been a day late for fall off. Where they needed cash and another $100 trick. We we told they’d require a check but motorist denied check. Cash only. Upon launching boxes things were damaged or broken. To submit a claim you needed to know date and cost of the item once you bought it. I repeat don’t use this organization. You’ll get ripped off. It was a dreadful stressful encounter
From begin to finish there was not 1 portion of this journey which was okay except that the selection up came punctually. Otherwise the firm lied about what. We asked full package service along with the contract said that it turned out to be a flat fee – it was not, it was also scalable. We estimated that the size of this transfer with a in home review by a different inspector. These men once rich claimed that an additional 20%. The merchandise came 3 days late and at shipping, they maintained the demand for shuttle service that they originally said wouldn’t be required. If you would like to get fleeced, these are the men.
This is what happened up to now and I am begging to them to send my things and they have not actually scheduled my delivery however. They keep offering me a runaround, I’m wasting all day calling and being on hold
1. They’ll lie million approaches to hike up the cost. British proceeding gave me a more binding quote according to 2400 cubic feet. My material is at a storage (10*30*8). They predicted throughout the afternoon of pickup stating it’s 2900 cubic feet and attempted to deceive me to boost the purchase price. I supported with storage device manager the measurements of the device and advised them it’s mathematically impossible it really is over 2400 cubic feet. Ultimately, after placing this inspection and even bickering and wasting hours of the own time, they agreed to maintain it 2400 cubic feet.
2. They left just two of my boxes filled with the belongings in the storage room. One of these was started. Now they’re not responding. [NAME EDIT] spoke really eloquent until I paid him a deposit. However, now I can not reach him or anyone else. I kept phoning them but nobody reacted. Nobody contacted me for one and half a day until I submitted my critique. Once I published an overview, [NAME EDIT] calls me and offers me NO excuse as to the reason they abandon my 2 boxes supporting from the storage device and the reason they did not inform me and asks me to submit a claim. How do you forget two boxes in one storage device (single space )? [NAME EDIT] explained, he can’t send my boxes for me since he isn’t positive if people are my things as I wasn’t present there. Really? Storage Company was pleasant enough to ship me the images of these boxes from the storage. I keep calling assert division and been on grip and no one replied. I conveyed this to [NAME EDIT] and that he does not respond. They started my sealed box with no consent and that box isn’t full. It looks like the truck driver intentionally abandoned my 2 boxes behind since I refused to concur if they jacked up the cost on the day of pickup. After two months of entry, they ship me the claims kind. I paid $160 to get UPS to pickup my 2 boxes and trusting that scam of a Corporation will pay me back
3. Additionally, Presidential shifting altered the initial binding estimate to include load/unload fee, which they advised me is an added support until I signed up together. It’s explicitly recorded as included service at the binding quote. They need to charge me individually because of this. I’ve been told my things is at a warehouse before I cover them what they asserting. After much bickering they have rid of the fee.
4. They billed me $600 for packaging although everything was packaged except for couple things which were too large to enter a box enjoys shelves. They attempt to con you every possible manner
5. [EDIT]
6. [NAME EDIT] guaranteed me to send my things in seven to 10 times, today they reveal that the contract fine print that it is going to require 30 days. [NAME EDIT] expressly said that unless something goes wrong, he’ll send in 10 days. We’re paying double to the resort and the rental home only waiting for our material. I keep begging and calling to only schedule my things and they keep offering me a runaround.
7. I shall send a certified composed correspondence into Federal Motor Carrier Safety Administration (https://www.fmcsa.dot.gov/protect-your-move).
They do a comprehensive quote so that there will not be’surprises’ but then come up with all these surprises and maintain your belongings hostage.
All you see is accurate. They estimate cheap….Load Truck, state you move over, cost you more. Unload stuff-Stuff has been broken, shattered and scraped slate on pool table which has been crated. Submitted a package for reimbursement on damage….Waited 3 weeks. . .Tony reacted with their choice is in email 4 weeks and still nothing. Don’t rely on them. . .My title is Mark 859-893-1332. I’m a true person don’t hesitate to contact me.
We had been ripped off, the movers were impolite, stole from us, customer support — non responseive via email and just occasionally accessible via telephone – was unapologetic and impolite.
This really is a classic moving scam firm. If you follow this checklist to prevent scam businesses, Presidential Moving FAILS this evaluation (https://www.daveramsey.com/blog/protect-yourself-from-moving-scams). Just read this website and be sure to pick another firm that moves the evaluation, not that provider. Here’s the narrative for we have taken for over $3000.
– Our quote was $3151.98 and our complete was $6,640.50 to get a 1500 sq feet 2 bed/1bath house. My in-laws transferred a 4600 sq feet (3x the size of the location ) 5 bed/4 bath100 miles farther than our movement and paid $10,000 (1.5x the price ). Our true price was more than twice that which we had been given as a quote (the distance estimate was off by 42 percent – 907 estimated vs 1530 cubic feet real ). That is despite two comprehensive walkthroughs of all our possessions. They charge each cubic feet, but once loaded on the vehicle, they simply provide you with a dimension — without a way to confirm how or if they quantified the cubic footage.
– 2 of the 3 movers were unbelievably rude. We had a tree removal service here at precisely the exact same time because of Irma harm (maybe not by our choice). The tree elimination requested for 15 minutes to utilize our drive and the Agency was rude with me and said”that is wasting my time.” The tree removal firm complained to proceed that the movers were rather rude to him, and talked softly in an Eastern European language that he couldn’t know (nor would I).
– The moving truck ripped down a tree limb in our front lawn, then attempted to blame it on our maintenance guy who’s here every day (although we watched them perform it) AND the above tree removal firm.
– We needed a box of spirits out our doorway for our neighbors. I found a inspector take a jar, concealing it behind a vacant, folded box. The jar was immediately hidden in the truck once I went to face them around him so that I had no evidence.
– I emailed Christian, who supplied us the first quote, and never heard anything back.
– I called Customer Service and talked with Brie. Brie’s tone was impolite, annoyed, crucial. I issued every one of the complaints over and never received anything resembling an apology or make an effort to accomplish customer satisfaction. Each time I politely issues a criticism, she simply”mentioned”. Never inquired if there was anything else she can do, if she answered my own inquiries. Naturally there’s absolutely no survey to offer comments on their customer support — something provided by any respectable firm.
– First, we were advised the equilibrium can be paid with personal attention. We wrote a test and this wasn’t approved — we were subsequently told money or postal money order only. I supplied a Cashier’s Check out of my lender (for which I paid a commission ), but that wouldn’t suffice. The movers surfaced using all our belongings for 2 hours while my sister in law withdrew $4K out of her savings and paid them in cash.
– in spite of the fact that the business promises to build desks, beds, tables, etc., they needed to be requested to do so upon delivery. Plus they acted really annoyed when requested to complete this
The business has only existed since August 2017, isn’t a part of this BBB, and has been among the worst experiences I’ve ever had with a business enterprise. We are a young couple with our first kid on the road in May, and we’d closely budgeted for our movement. Presidential Moving unapologetically tricked us and disrupted my family’s fiscal well-being. Please avoid at all costs and be sure none of your family and friends use them. Any favorable testimonials are probably imitation!!
Our credit card company is disputing the charge, and we are going to be reporting them to the BBB.
I’ve already put my overview on Dec 4th 2017. (that has been 10th day) and got the answer that still in shipping window!!! Not sure how you reacted like this, you assume to deliver the products with in 10 days and that I had been composed the inspection on 10th day rather than getting any information regarding delivery.
I phoned Dec 7th 2017 for your shipment and they stated its currently in program and great will be sent between Dec 8th to 10th but nevertheless its not sent, are you still going to answer its own on delivery window?
I attempting to reach you because from dawn not getting any reaction (on hold consistently ). When you answer for this, please discuss your entire amount and email to get in touch with you. .
Worst experience ever!! They picked up 6/10 the previous Ive ever found my things. Consistently put off. They did not inform me that they had been a broker. The guy they have to pick up the load does not respond, the motorist wont shoot calls. Last I heard that my material is at Georgia not Oregon at which it ought to be. It has been nearly 3 months.I can not receive any assistance with getting it delivered. All traces move into voice mail then it is full. I am looking into getting assistance through lawful ways. All I need is my things.
I truly hope people visit this site to critique moving firms before picking them within the quoted cost they receive at the very first phone call. I’ve moved many times in my lifetime and have not experienced such poor customer support or improper answers like I have with this particular provider. They picked up our belongings on November 25th which started the dreadful experience. We were first quoted $3900 to proceed from NC to WA that initially I thought was too good to be true. We had been at fault since neither my husband or myself doubled checked the quotation since we told them how we stuffed an 26ft truck to move our possessions, approx 1600 cubic feet along with the quotation was to get 800. So the men picking up our belongings said we’d more than that which the quotation was for but not before they stuffed a third of their truck. Then they told my husband that they could not give us a quote before they filled the vehicle. Once they were completed, they offered us $10,000! Obviously now , we had no option except to register to the new quotation because we were departing the following morning to drive across the nation to Washington state. The drive will take us a week and my husband was beginning his new job the next Monday. We also weren’t told we needed to cover 50 percent of price with cash at pickup and we’d just half of their initial quote since we had been thinking about using our charge card to cover the whole move. We needed to find financing after we have to Washington so as to cover them money simply to get our things shipped here. We had been called two or three times to determine when we had the cash and I made certain to stay in touch with Jeff and Anna every day to allow them to understand what we had been doing to have the money. We could wire the amount on Dec 13th and that I needed to phone them to ensure they acquired it. Then I got a reception on the 15th once I emailed Anna whom I am presuming would be that the office manager about getting exactly the identical respect back which I had contributed to them by constantly communicating concerning sending the cash. Because Dec 15th, I’ve spoken with Jessica in shipment several times seeing our shipping date and outside of 5 approximately telephone calls, just got called back once on Dec 29th to inform me that our stuff has been packaged into a truck either Jan 3rd or even 4th and that she would call me either day to allow me to know the shipping date. I didn’t get a phone like she stated and instead I phoned and’ve been calling since Jan 5th, attempting to offer them the benefit of the doubt, also have now been informed with a new woman, Melanie, also now Alex that they’ve no update regarding where our substance is. Melanie said she had been new to the organization which we do not have a shipping date maybe due to poor weather and that they have been having issues with their own trucks. They have been looking into acquiring new trucks. So importantly, nobody in this business may inform me whether our stuff remains in their own storage facility that God himself just knows where that’s or its own in transit stuck onto either side of a street somewhere between NC and now here in WA. How can a moving firm not have details regarding where people’s possessions are!! They have all that we have!! We all need is to get our possessions back and within our own storage facility. All we need is to be communicated with about when to expect to get our items and in 1 piece. I truly hope someone at Presidential Transferring LLC will call me this week to offer me a shipping date so that I could enjoy peace of mind which our toys as well as my children’s items are where I understand they’re and we’ve got access to it once we will need to. They’re maintaining our items hostage in addition to getting $5400 of their hard earned cash! I’ll be calling a detective with the police division in NC tomorrow because of the total amount of money people paid them is regarded as a felony sum to ascertain whether they can monitor our items. I’ll also be calling the local news station in Texas, and that the firm claims they’re located on, to get them explore the organization and see whether they could tell us in which our content is. The next step then is going to be to employ a lawyer to file a civil suit for stolen things and cash. I truly hope that it will not come to this but they can not eliminate this and I’ll do anything is required to receive my items here.
So far my experience has been quite bad. My sales man Mark (there’s an employeee at this title ) was amazing before the day of pickup. It moved south from there. #1 that he stopped answering his phone or text once we began having difficulties. My quotation ended up 2200 higher following the truck was loaded. The rationale was because even though they state”wrap” is comprised what they do not state is that simply means blankets. Not cardboard, tape, saran wrap that retains the blankets set. The movers came with a box truck bigger than that which was discussed and told me that they would not make 2 trips so to select exactly what was significant to take along with what might be left behind. I am moving cross country. I desired ALL my possessions. Well things were abandoned for new home owners since the truck was too little. My husband walked down the side of the house since the movers shut the truck doors and said”would you guys have any intention of carrying all these tools, ladder etc” that they Reopened the doorway and threw those things in. I was appalled and believed great luck getting those on the opposing side. I’d paid $200 additional for some heavy products. (which they attempted to bill double onsite ) A protected being among them. The movers had refused to transfer it. Head mover accountable”indicate your sales man can tell you everything he wants but that does not mean I am going to get it done. He is not my boss” I had to contend with them and finally they put it to the truck but then stated they did not guarantee that the arrival for my new residence. Obviously another argument was had concerning this remark. They also attempted to convince me to sign some of the contract together with erroneous pricing I was not consenting to it. He said”do not worry this is not the true price” I stated”then mix it off and change it until I signal” He said”no I do not like my kind cluttered” I refused to sign until pricing has been altered even though it had been still higher then initially but maybe not as large as on the shape he desired me to sign. And because my stuff was already on the vehicle I had been stuck. Now I am across the nation and have had no luck getting in contact to program my shipping. I am studying all these HORRIBLE testimonials and’m imagining I’ve been accepted? I guess I’ll need to get the police involved shortly.
This provider is determined to get your organization and then retains your belongings hostage. If you’re fortunate you may recieve your most probably damaged things a month as soon as they pick up. They also quoted a very low cost and tripled it! Hiring Presidential is the worst choice I’ve ever made.
We moved from Missouri into Vancouver, Wa. They set our things in storage for 5 weeks. Three weeks when they picked up our things we began hearing bad things about the provider. We attempted to phone but all amounts were disconnected. From the blue a month following the scheduled delivery a truck shows up with all our belongings, a lot of it anyhow. Many items lost, damaged or shattered! Our price had climbed and they wouldn’t release things until paid. Local authorities wouldn’t help! Since than 12 people are indicted. This may be googled. When that has happened to youpersonally, phone 800-424-9071 o r hotline@oig.dot.gov. You might also record with the department of transport in your town.
This firm has had my 3 bedroom home as December 20th and will not call me or answer the telephone. Mark was my salesman. The men and women who picked up my items were so outstanding. They did a wonderful job. The dispatch section folks made me feel as though they were not worries about me becoming my things. It is January 21st and I still don’t have my things. Nobody will answer your telephone. The organization’s Message is currently only taking voicemail. I am a 57 year old only person that has lost every thing. I’ve been told 3 didn’t dates to anticipate my items. I dwelling in a house with nothing within it. Im paying bills and rent in a location where I can not even reside in. I am borrowing money simply to get clothing for work.I attempted to operate with a Jessica Parker in shipment but she would care less. My next thing is, I am going to need to sue this firm. It is going to never replaced all that I have lost.
BEWARE!! Day 19- and still no indication of half of our possessions. They provide excuses when they reply whatsoever which is rarely. We had been quoted as 4 times initially.
They originally bought $6300, and it moved around $9k, then $12k and eventually refused to unload the initial truck without even giving them $13,000.
Yes- $13,000 to get a work originally quoted as $6300.
The half of the possessions we’ve gotten have broken things – like a irreplaceable vase. Little to no protective or packaging material onto it and a number of those other valuables.
After going on the listing if possessions originally they then forgot half my AC unit that we needed to send up on our own price – and of course we were also charged a $500 fee for our protected – that wasn’t originally quoted. They also refused to take the TV mounts in the old property.
Seriously- that the absence of professionalism or communication, failure to provide in anything remotely resembling a instant period and much less than professional behavior in the ever elevating fees and prices are absurd.
Their is no excuse for a transfer from San Diego, CA into a little city in Washington state to do so long.
Locate someone- anyone else to transfer your things folks.
Worst moving encounter ever. The group that came to package were near on time, considerate, and considerate. There was one elderly gentleman packaging boxes who didn’t appear to understand what to do but he also obtained advice from the remainder of the crew. We had been present for the transfer but didn’t carefully supervise the employees, as it didn’t appear necessary given the mind-numbingly extended assurances from Robert, the”Senior Moving Associate” of their degree of training and experience. Things appeared to go easily.
At the conclusion, but you will find lots of problems. To start with, the motorist Sammy got there ahead of schedule and was so amazing, but the 3-man labour team was 1-1/2 hours late. They had no gear and also didn’t find out how to use this gear. One was really overweight and stated that his feet hurt and that he didn’t need to take whatever (REALLY?) . They had been hoping to work with their keys to cut or split the tape because they’d no blades. My dad watched one man for 20 minutes unwrapping the blankets out of 1 piece of furniture. Sammy the motorist, who stated he wasn’t likely to unload, eventually pitched in and helped since it was taking a long time. The shipping took approximately 4 hours more than he’d anticipated it would.
Not one of the boxes have been marked, therefore it was not possible to tell where some of these ought to be sent. Two quite hefty wardrobe boxes filled with garage things finished up at the upstairs bedroom cabinet two flights up from the garage. Many complete thick boxes of household products were abandoned at the garage. Not just one apparel box has been used to hang clothing: clothing have been wrapped to the box between layers of sneakers so that they came not just impossibly cluttered but also cluttered. One hanging canvas shield of formal dresses was dropped to the base of a normal big box and then filled with heavy things on top of it. Two lamps were packaged with the boxes upside down, coming with broken necks. A desk leg has been splintered along with also an vertical duplex badly ruined. Several plates came broken.
To top it all off, the movers profoundly scraped the brand-new flooring during the shipping of these products. A few of the scrapes are 3 feet long.
I’ve attempted call after telephone and e-mail to reach someone concerning the damages to absolutely no avail. Have even completed an LLC hunt to find the title of this”Managing Member” Sanjar Fayziyev and excellent manager Phoebe Rossi.
Reviews declared on their site are clearly faked. Watch YELP testimonials for more terror stories.
I seldom leave dreadful reviews nevertheless, the company model of the business is awful. My very first point of contact has been by Ethan, a very wonderful gentleman, describing why Presiendtial is superior to additional moving companies. I had been told we’d have a 3 to 4 day turnaround delivery period using a quote of $5700 for your transfer. After the movers arrived, we were informed that our furniture was misquoted and also we needed to pay an extra $3000 dollors (that was later the furniture has been packed and about the vehicle ). Additionally, the movers didn’t bring a big enough truck and left us with a Uhaul trailers value of boxes to carry with us. I tried to contact Ethan a few times throughout the movers trade nonetheless, he’d not return my calls and has yet to react any further.
I predicted when I came to Tennessee from Florida to authorize the shipping date and has been advised that it might be around 18 times for shipping. This was significantly different in relation to the claims made when attempting to get my company of a 3 to 4 weeks turnaround time!
After several tries to get a grasp of a manager or anybody who might provide me a shipping date, then I was eventually told my furniture will be here now and in the latest tomorrow.
Now I called a total of 4 times, waiting on hold for 20 minutes each time simply to be hung upon. When I eventually reached Jess she informed me that my furniture didn’t ship and she’d call me Thursday having an upgrade! We’ve been without furniture for two weeks. I don’t have my matches to begin work at the start of the week and now that I am going to need to buy new school clothing for my kids because of this delay. I requested to talk with shipment nonetheless, Jess said they don’t take calls. I again asked to talk to a manager however she’s not able to move a call to your manager.
I’m now at the stage which I will examine my furniture stolen because of this shortage of assurance that my furniture hasn’t yet been lost! This business model isn’t customer support established and they don’t have any respect to the hardship these flaws without communicating place on households. PLEASE DO NOT USE THIS COMPANY!!! I needed to wait to ship the inspection until I obtained my furniture nevertheless , I am not confident I’ll receive it at all at this stage!
Our cargo has been picked up September 23rd in Zephyr Cove NV. The Presidential Mover individuals did a terrific job on pickup & packaging and they informed me that it would first go to Sacramento and then would be re-loaded onto a bigger truck straight to Greenwood SC. They also advised us that we must anticipate delivery on October 2nd.
On September 28th Presidential Transferring called and advised me that we ought to get promptly a Money Order for the balance of payment, which the dispatch it had been on it’s far from NV (why not Sacramento?) . We had been told to anticipate arrival shortly. We predicted Presidential Moving to the 30th September to affirm that we’ve got a Money Order and would prefer a status upgrade. We had been advised that the person we’d been coordinating with had simply left the organization and that someone would call us back soon.
Since October 1st we’ve been calling Presidential Transferring everyday (sometimes twice per day and logging all forecasts ) attempting to have standing on shipping.
We’ve been passed on to many distinct individuals (8 in the last count) in shipment, customer support as well as the revenue sections. They look perceptible but they cannot inform us when we’ll get our dispatch. Replies (many listed ) say:”we shall contact you”, or”somebody will call you straight back” (NOBODY has always called us back into almost two weeks!!) .
In the previous 2 months we eventually discovered somebody permanent to respond to the telephone, Jess (who actually appears to be trying to help) and that he says”Dispatch states it’s abandoned Nevada. We’ll phone you straight back” (but nobody has known us backwards ).
What’s so annoying and annoying is that it us who needs to make the forecasts, sometimes 2-3 times every day. We’ve never had anybody in two months telephone and either apologize for any delay, or inform us in which our dispatch is in fact physically located. We made the drive out of California/Nevada boundary to Greenwood SC on September 26th, quitting Daily, in 3.5 times
We’re so frustrated alive out of our suitcases for two months. We lived Thanksgiving with the assistance of friends and family. Winter is currently coming so we’re having to purchase additional clothes and other items.
Our premise today (since nobody has ever called us or emailed us to inform us what’s really occurring ) is that the shipment is missing. My spouse is on the border of a nervous breakdown and often yells, overlooking our personal consequences, picture albums, photos, publications, all our clothes, household heirloom dishes, furniture etc..
We’ve got a craft company together which we currently cannot work until the shipment takes place. I’m missing my resources so I cannot operate on needed repairs to our property.
If we don’t hear from Presidential at the conclusion of Monday, 27th November, (nearly two months following the Sacramento Office guaranteed delivery date!) , we’re calling the Department of Transportation and will submit a formal complaint. We’ll then need to speak to our 1,000 and’Facebook’;”LinkedIn’;”Twitter’ and also’Instagram’ buddies to flooding the web.
Perhaps this message will go viral and then activate someone at Presidential really contact us and inform us where our dispatch is situated and will be sent.
PLEASE, PLEASE, PLEASE CAN ANYONE AT PRESIDENTIAL MOVING CALL US AND GIVE US AN HONEST ANSWER ON OUR SHIPMENT? We’re DESPERATE FOR HELP…
Working together with Presidential was among strangest experiences of my entire life. I did eventually get 90 percent of my things but the vast majority of the furniture had been destroyed, and lots of crucial pieces were lost in your delivery. I filed a claim and it had been returned to me unopened. Once they get your cash, you’ll never hear from them again!
I transferred out of Reno, NV to Billings, Montana. David Hilton was my first sleek speaking salesman that once we signed the deal on November 28, 2018 promised me that my possessions would be sent to my new house within 14 days. I am writing this review on January 22, 2018 along with also my possessions still haven’t arrived. I don’t have any idea if IF my things will ever be sent as after dozens and dozens of calls, emails and texts to Presidential Movers that they won’t return messages or calls. I spent $6500.00 for this organization and they will not call back. That is terrible customer support. I did really get to speak with a individual at the dispatch office after a couple of weeks back who stated my things were being loaded onto a truck and could be sent to my house within a couple of days. This was a couple weeks back and the truck still has not arrived and I am still awaiting the workplace to come back the next dozen calls and mails. I’ve contacted David Hilton several days to complain about the bad support his firm has supplied and that he says it is not his problem because he is in earnings and it is not his duty to make sure the customer really gets what they cover. (Really? That is your answer? You merely took $6500.00 out of me and you do not need to get bothered by actually obtaining the things moved?) . Anyhow, long story short I’ve now filed a complaint from Presidential Movers together with the national transport section and Better Business Bureau. In addition, I have filed a police report with all the Billings, Montana Police Department along with the Reno, Nevada police division to mention that my possessions were stolen out of my house with this fraudulent business. I guess I’ll be made to take this scenario to mediation and/or employ an lawyer to receive my possessions back. Everything I have is at a storage facility or even a truck somewhere and Presidential Movers does not appear to care. The hardly any times I’ve actually been in a position to attain a real-life person in their workplace it’s become a frustrating experience dealing with the unmarried adolescent who answers the telephone along with some rude and condescending office supervisor who has advised me that they do not have sufficient trucks accessible to receive my possessions delivered (envision a trucking business that can not appear to produce sufficient trucks and motorists to earn a delivery in just two weeks –again really? How can you remain in company?!!) . I’ve just two states away and it requires this business two or more weeks to have a truck round up to receive it here–absurd! I might have moved my things on horseback and needed it here by now. I’m looking for a refund and an apology out of this organization. The last time that I talked with the adolescent who answers the telephones in the dispatcher workplace she explained that the seemingly one and only individual who sees the trucks is not around and she isn’t certain once the dispatcher is coming to the workplace. But how about providing the dispatcher a phone to discover exactly what’s happening? Ever considered doing this?! Geez. Thus, this business just lies and constitutes excuses. I am done playing with their matches. I’ll call the authorities to get them here at my home to maintain the peace once and IF I ever get my things delivered. I am beyond angry with this group of goons. I’ll be so happy when this is all over with. I have been sleeping at the ground in my semi permanent home awaiting The previous 8 months to Presidential Movers to eventually contact me in my possessions. This firm does not actually appear to take care of customer services. Do yourself a major favor and employ a better more professional and respectable firm than simply Republican Movers. This provider is a huge disappointment. I have moved throughout the state four times lately for work. I’ve hired a number of movers through the last few years and I have never experienced such a dreadful experience as I’ve had with Presidential Movers. Hire someone else. Presidential office task reference number: T2166895. Too bad that I did not have some of my possessions over the holidays as I had been guaranteed by the lying salesman David Hilton. It’d have been nice to truly have a Christmas tree but rather we had to sit on the ground and stare from the front window in hopes that the Presidential Movers truck could pull up in the driveway. We’re still waiting for the vehicle to arrive just a month after. I am a true client. This is a real account of those events between my very costly and bothersome move after employing Presidential Novers in great faith. Thank you for listening. Im convinced the firm is going to attempt to sugar coat things using some type of insincere reaction. Except too late.
My first estimate was approximately $2200.00 It had been granted to me by somebody called Lisa, it had been for transferring my two bedroom flat, I left a deposit of approximately $500.00 to lock in my entire life, and from there on communicating difficulty appeared to begin. They gave me all of the typical assurances, such as in case you have any difficulty or have any queries, you could call me on my guide, blah, blah, blah. . .but I had other concerns, also has been leaving many messages, rather than getting a return telephone. Eventually I got connected to somebody; they stated I’d find a telephone, a few of days before my pickup date.
I received the phone out of Daniel, we moved across the stock, item for item, I included (2) plastic baths, (1) little step ladder and a tripod, I also gave Daniel the measurements of my image boxes, also provided the measurements of some other questionable things, since I did not need any surprises, also cautioned him of these. . .he said do not worry, since he raised the estimate price to provide me some wiggle room. The new quote was currently about $3200.00.
The day of the transfer, the transferring rep appeared in my stock, ” he said you may be somewhat over, and requested was it anything that I wished to remove the record…I mentioned we could depart from the computer desk and seat, and we also took off the table, the next step ladder along with the tripod, and they jumped to bundle and transfer my things. After he only about 90 and percent of my belongings from my flat, he introduced me with the bill of lading, my brand new price had now gone up to approximately $5000.00.
I had been perplexed, really upset and argued the way my price might have climbed that large, and also the shifting rep explained it had been nothing that he would do…I was not happy with this response, and tried to phone Lisa and Daniel a few times, and receiving no response or return telephone. After around 45 seconds, I had been attached to somebody called Anna, I explained my position and asked how would a quote be so far away, she kept saying well if you have more things they must bill you for them…however I contended that I did not have more things…she provided to decrease the price by $275.00, and with no other viable choices at the moment, I signed up the records.
My experience has been similar to Tammy McCarley’s encounter. I advised my transfer to November 15th because I offered my house and had to go out. The movers called and allow me to know they are a day late, that was debatable, as my closing of accessibility was assumed to be the 15th. The movers showed up around the 16th. There were three guys in an unmarked van that showed up and started packing and moving my items. They requested multiple times when this was all, while they had been stepping on things that still needed to be packaged. I was initially borrowed $2911 for the own move. In the conclusion, after my items were loaded at the moving truck that I had been requested to sign a contract saying that I had been to cover $5911.00 for my own transfer. They calculated that my things at almost 1900 sq ft of items (to provide you with a good idea that is bigger than a normal 26 feet truck could hold, also my son transferred his 3700 sq ft house in a 26 feet truck before this season — so I have trouble considering my 1400 sq foot house – in which I was the sole occupant and just moved around 3/4 of my own items equated to over my kid’s 3700sq feet home in which four individuals dwelt ) Either way, I requested to talk to a supervisor and was informed by Constantine that he possessed the truck and he also had been the supervisor, and I want to register and write a test for 1/2 the sum. I reluctantly did this, since I had to be from my house ASAP for its new buyers to go in. I did compose paid in full on my test, as together with my deposit and deposit on Constantine, I had been gone over my initial estimate of 2911. Issue # 2. All together, I’d requested my moving planner, Bob, to program my own new move in date for Wednesday the 22nd. Additionally, I told Constantine that’s when I’d enjoy my items delivered, however he explained that he couldn’t assist me. Nov 22nd has passed and each day involving, besides Thanksgiving, my shifting planner explained I’d find a phone and my items would be sent. It’s the 30th and that I still do not have my stuff. I am supposed to have a call tomorrow or today to get your movers to come, however that has been the story for the past week. I’d like my items. I’m from the blood pressure medicine, which can be packaged. I want my things so that I will move into my new residence. I wish I’d done more research before applying this business. There’s an whole set on Facebook which is a type of buyers beware of this organization. Apparently a lot of individuals have similar experiences to mine. Additionally, I known as a woman in the texas DMV, that has over 60 complaints from this organization! I’m sick over this entire circumstance. Asking a senior citizen who’s on a extremely fixed s.s.i earnings to cover $3k within their quotation is quite unethical in my view. Furthermore, I don’t understand why the business hasn’t managed to program delivery of the things. I have been phoning my shifting planner Bob regular, I have recently changed to text and also e-mal, since I’d enjoy more proof of the circumstance. Beware of the business.
I discover that lack of communication against the”specialist” business to be foolish. Before I abandon my residue, [NAME EDIT] replied my calls and e-mails. Now that they have had my possessions for more than a week that I can not get anybody to call me back using a shipping window.
You can not”monitor” your cargo through their site like they assert. All you are doing is sending someone an email with all the tracking number which goes unanswered. I’ve left a lot of messages for shipment but they do not respond. I called by a different amount another evening and [NAME EDIT] failed response. She made me on hold for around 20 minutes while she’s”assessed along with her shipment” just to return and tell me she will need to phone me back tomorrow with the shipping window. Needless to say, that never occurred. I am only attempting to obtain an ETA, it should not be this hard and unorganized.
My quotation was ridiculously off. Nobody from Quality Assurance actually called me ahead of my pickup to move within my stock like I had been advised. I contacted [NAME EDIT] however he”could not assist me”. I needed to talk to [NAME EDIT] at QA. Again, I left messages for [NAME EDIT] and nobody had the decency to phone me back.
Pick-up was transferred to my copy date and the team came 3.5 hours late. At least shipment was fine enough to allow me to know they’d be late. They showed up without uniforms in a Company rental truck, not even a Presidential owned truck. As soon as I asked them questions that they did not understand anything about the organization. I’m doubting their position on not hanging outside their tasks. I’ll say, the 3 guys in the Charlotte team that did the exact pickup were comprehensive and quick. I’ve got my fingers crossed that my possessions do not arrive broken. They used a dolly to shoot all down the flight of steps in my flat. My delicate boxes which I requested them not too.
I shall update my review if IF I ever hear back from anybody from Presidential concerning my delivery. My next thing is to speak to the Attorney General of Texas to allow me to receive replies. We all know they reply the promises that enter the workplace. Then it is going to be the news channels, I’ve got a terrific story to share along with also the listed conversations to discuss also.
I think now all of the favorable reviews are composed by Presidential workers rather than clients to assist their, looks to be well deserved, bad picture.
Our products were picked up on 1/7/18. Movers were considerate and timely, did a fantastic job..we were optimistic. Price was over 1k over we had been quoted, but we paid it liberally and tipped our movers nicely. We requested for 60 day storage since we had been in the process of purchasing a house. . .we didn’t offer a shipping address because we hadn’t bought a house yet. We had been told that was nice and also to deliver the shipping address after. We’ve had tried phoning, site queries, voicemails, emails..NOTHING!!! We’ve got no idea where our possessions are or if we’ll ever see them again. My spouse and I are both national lawyers – we ought to have done our homework. We won’t let this move. If we’re not immediately touch and our items aren’t delivered we’ll be taking legal action against this firm and won’t rest until we understand they could never destroy anybody elses lives. Our stuff isn’t only”stuff” to us- it is our whole lives in boxes. Our memories, our wedding photos, family relics, etc.. Has anybody had luck with any particular rep for Presidential? Any telephone numbers you used in which you actually got to talk to somebody? Presidential…I really hope, for the sake, which you read this inspection and also make it right.
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