O’Sullivan Moving and Storage

They have very bad customer support that the real moving individuals worried that they had to take their breaks so that they took 40 minutes of fractures that I needed to cover because they ruined lots of things and that I contacted the owner Christine O’Sullivan to submit a claim she said that she’d send me a claim form at the start of March it’s April and I’m still awaiting the kind trust me depart these scammers independently.

I received the bait and change – had been quoted a reasonable price, then was billed far more than what my quotation stated. The movers showed up late, whined the entire time, and transferred my things to the wrong rooms.

DO NOT USE THIS COMPANY. They’re crooks and tear you off. We had them go us out with their own storage device and then to our brand new home. Preparing the movement and moving us from this home was easy and we had been optimistic regarding the movement.

They then charged us far way over what we had been quoted once they transferred us to our new home. Among those movers (Dennis) whined the whole time. He moved things to the incorrect rooms since he did not feel like going up stairs. When requested to transfer them into the proper regions he gave us mindset and pushback

Once they left and cash was paid my spouse and I started discovering things shattered, shoe marks on our boxes, along with 2 of our bags lost (supposed to be stolen). One of those tables includes hinges and has been pulled apart at some stage throughout the bent and transition. The table top cannot be secured. They won’t fix it or replace it since it fell below the $250 deductible. Christine educated us we aren’t getting reimbursed. Many different items are missing or broken and we must consume it. This firm doesn’t stand by their own target about client satisfaction. Now, a couple of months after we have moved in and unpacked all our boxes, we’re still missing several boxes containing valuables values we will around $250.

Amazing staff. Not excellent control practices.

The movers who arrived to help out were so fantastic, and I liked their business. I’d certainly love to use these folks again.

The management staff on the opposite hand is that I would be tired of. If you are considering using them, then read the fine print, then double.

We asked that they assist us with either packing and moving, and they showed up just to proceed. Since they had been not able to return to find packaging stuff on precisely the identical afternoon, we needed to make forecasts together with my landlord to proceed per day late. Luckily, the landlord had been fine with it since the next tenant was not moving in until later in the week.

Even though they agreed to return and reschedule, no reference has been made from charging us to the very first day, a minimal #hours which they would include on the subsequent day. Much like I had a lot of decision being at a pinch and having to make a conclusion immediately. My fault for not inspecting the contract.

Recognizing that the team proved just the messengers, we paid and steered them the complete sum as well as their office the following moment. Our goal was to receive a refund for your initial day’s charge as it was not our fault that they were not ready for our petition. The movers also went along to focus on additional tasks daily, therefore it did not seem sensible that people cover.

After we phoned the office, the woman who answered the phone was rude, condescending, and refused to allow us talk to Mike, with whom we made structures. It was a dreadful customer service experience I would not wish upon anyone.

If you are thinking of using this service, then I will double check details from the contract (double ) along with your needs prior to making your choice. Steer clear of the situation of having to make tough decisions about the day of the relocation.
Avoid needing to talk with their client support subsequently.

Greatest moving company! Worked with owner Mike O’Sullivan for transfer estimate and was true. Movers were funny and friendly! They left a stressful day going older parents so much simpler! Movers punctually and fast! Not a scratch on anything! Recently installed flooring were covered and wash upon completion. Thanks for everyone who made this move as stress free as possible! Highly suggest O’Sullivan Moving and Storage and won’t ever use anybody else!

I used this business a year ago and that I wasn’t happy! They didn’t finish the task that has been quoted to me personally!! Both movers were quite slow and didn’t have the tools or equipment to split down furniture. Manual screwdrivers were utilized for the whole project which took hours over what was quoted! , really disappointed
I wouldn’t ever suggest them ever! , Maybe they’d treat somebody else better then they handled myself!!

We utilized O’Sullivan to maneuver inside the Detroit metro area last August. They’re fair, efficient, punctual and attentive. Our team was fantastic. Nothing was ruined and that which ended up precisely where it was likely to be. We’re really happy and would highly recommend them!

My mom simply downsized and OSullinan moving and Storage Co transferred stuff in 3 instructions in 3 individual moves. The only casualty was a missing caster, but overall they were agreeable, friendly, extremely helpful and adapting. They did a particularly good job in packaging the storage components. They taught us how to package as we worked side by side. They were pleased to utilize our boxes any other gear to assist us reduce prices.