Home New City Moving and Storage
1653 Lititz Pike, Lancaster PA, 17601

New City Moving and Storage

(11)
1653 Lititz Pike, Lancaster PA, 17601
4.6
11 reviews
Review summary
5
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  • Scott Johnson
    Aug 6, 2020
    Long-distance move from Hebron, OH
    Highly recommended!

    New City Moving and Storage would be the best movers I’ve ever had. I am so impressed by New City Moving and Storage. I’ll always refer this organization as well as the Aussie New City Moving and Storage May God bless those movers along with also this firm with continuing success? I’d suggest them to anybody seeking to proceed.

  • Gavin Grable
    Aug 19, 2020
    Long-distance move from Crescent, OK
    Great experience!

    Wow incredible job! By only the telephone call to set up it to the last payment was superb. Fantastic customer support along with the movers were quick, meticulous, and effective. Can not suggest those movers and moving business sufficient.

  • Edwardo Quintana
    Aug 21, 2020
    Long-distance move from Daytona Beach, FL
    Good Job!!

    William and his team did an awesome job. They went over and beyond to create my shifting day stress-free and simple. We’re extremely happy and would use them again – hopefully we will not need to for quite a while!

  • John Devries
    Aug 17, 2020
    Long-distance move from Dover, DE
    I like this company!

    These men arrived on time, took good care of our things, and loaded and unloaded in a timely way. Definitely worth the cost, so employ them and do not forget to tip!

  • William Toland
    Aug 18, 2020
    Long-distance move from Tualatin, OR
    Very nice!

    Thank You Michelle along with your staff! You’re so fast, professional, careful, affectionate and cheap! Thanks for creating a generally stressful afternoon so painless and fast.

  • Rafael James
    Aug 10, 2020
    Long-distance move from Lancaster, PA
    Recommended!!

    Fantastic movers, really efficient, john our driver was exceptional and incredibly professional. Everything showed up flawlessly and undamaged. Happy and satisfied client. .

  • Blaine Graham
    Aug 11, 2020
    Long-distance move from Lancaster, PA
    Great Work!!

    I used them yesterday and they had been on time. The inspector’s group proved quick, and very favorable. You will find three movers who arrived and it went smoothly. The movement was alright. Overall it required less than 3 hours that was quite less than anticipated moment. I’d really like to use their support in future.

  • Charles Edwards
    Aug 12, 2020
    Long-distance move from Laurel, MT
    I recommend them to all!

    New City Moving and Storage has been fairly awesome with my movement. They left the entire move simple for me. Their movers are so professionally trained and transferred everything closely. They were considerate and kind with us during the transfer. The movement went super well.

  • Anthony Green
    Aug 28, 2020
    Long-distance move from O Brien, FL
    Super Work!!

    These individuals are professional and efficient. The hype is accurate. I normally transfer myself, but wanted the help of receive my own half-a-van load of things around my 5th floor walk-up, and they have been just the help I wanted. I recommend these guys to anybody who wants to maneuver. They definitely made my move much less stressful.

  • Mary
    Sep 11, 2011
    Long-distance move from Illinois
    These guys bailed me out

    Thank God for the business, critically. They helped me from such a significant dip, I really don’t understand what I would have done with them. I’d contracted by a moving business for your 30th of August, also forced the reservation WAY ahead of time, because I’ve heard it is a really hectic day for transferring. On the afternoon of the movement, I kid you not, the organization called and said that they would not have the ability to make it. Just like this! But not happening. I was floored. . .we were had ONE evening to escape our flat and an elevator booking in our new location and nobody to move our belongings. Fortunately I happened to New City Transferring, that pitched us to one of the busiest times of the year, also did the movement with no hitch. I am eternally indebted, severely. Thanks!!!!!!

  • Muhammed Faraz Khan
    Jul 28, 2020
    Long-distance move from Missouri
    Very dishonest and horrible customer service

    To whom it may concern, 

    I’m extremely angry and disappointed with your own services. Let us go through the lies and the time-line.

    June-9th: reserved the services of moving and moving from St.Louis, MO into Arlington, VA.. I had been told while the packing men will come they will help me package and also three containers to your kitchen are included at the cost I had been promised.  I had been told I Want to give them 5 days notice to Receive my things sent and it could take a Few days more maximum 

    June-13th: the movers show up and advised me nothing like this is about the contract I must cover packaging everything and anything. They showed up two hours late on top of it After the movers resisted the last invoice was literally twice of what I had been quoted on the telephone. I had no option but to agree because I needed to go out the following day and they’d my residue already.when the movers left I discovered that a piece of broken furniture and also educated the moving firm, they’re needing to send me the insurance claim formJune-15th: Received a call from customer support requesting one third of their payment and when I voiced my concern regarding the invoice they all told me was nicely you signed for this today you’ve got to pay it.

    June-22nd: known as the movers and informed them I’ve sent the cash, I need the material delivered by

    27th, I then had been informed by the CSR they want 10 business days to provide my things that was a surprise. 

    June-27th: I phoned them up again because I did not hear back the whole week. I had been told we have 15 business days to deliver your own stuff. 

    June-30th: I called them up again and then the Exact Same response We’ll Inform You if we hear something

    July-5th: Contacting up client support inquiring about the insurance coverage form and upgrade on delivery again ran into a brick wall

    July-10th: My wife Began to telephone them along with the CSR did not really give her any information and hung up on her

    July-13th: We had been advised the truck will be loaded in a few times and we ought to expect a call in 1 to 3 times, again we did not hear anything back.

    July-15th: we called and we had been told that the truck was loaded last Sunday (July-12-20) and they will call us in five days and let us know if our thing Will arrive

    July-22nd: we called again this time they informed us they’ve 21 business days to provide our stuff.

    July-27th: I phoned today and I had been advised they still do not have any update on if our stuff will arrive.  The devotion went out of 5 business days to 10 then 15 and now 21 business days that has also passed and still no upgrade on our furniture. I have left innumerable e-mails and telephone calls and nobody ever sees you. 

    I will post this email to google reviews and everywhere else your advertisements. Your business practices are extremely misleading and individuals should know who are they just dealing with. 

    Faraz

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