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36 Bannock Crescent, Kanata ON, K2K 2P8

My Smart Movers

(14)
States of operation: Indiana
36 Bannock Crescent, Kanata ON, K2K 2P8
My Smart Movers reviews, testimonials and ratings. Read authentic My Smart Movers complaints ,consumer reports and testimonials.... read more
My Smart Movers reviews, testimonials and ratings. Read authentic My Smart Movers complaints ,consumer reports and testimonials.
3.2
14 reviews
Review summary
5
50%
4
7%
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1
43%
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  • B He
    Sep 16, 2011
    Long-distance move from Ontario
    Never again

    I hired My Smart Movers to transfer things in ottawa. The very first section comprises about 50 boxes, a desk and no additional furniture. The quote by the firm before proceeding is 1.5 hours to 2 hours. And it required three to five hours. The next portion of moving additionally took 5 hours, that just took other business 2 hours ( I transferred the exact same stuff from earlier ).
    Step one movers are all students. They aren’t trained to maneuver items. Additionally, 2 movers come out of Middle East and they truly understand how to take rest. The worst is even though they pulled their feet attempting to make more cash, we nevertheless give them 80 for trick. And the man out of Kuwait, nevertheless billed because of their half hour rest even though he understood the business’s policy prohibit from doing this.
    The issue is the business itself. As soon as I called to reveal their bad company, they man said it requires that timeframe. Rather than educating their workers and enhance their support, that is exactly what he could say. Furthermore, they are fast to reply to acquire your organization, but did not reply if you would like to receive your cash back. I delivered fax, emails and predicted and nothing else will receive their attention. The advertisement. On their site 100% satisfaction warranty is a joke. It’s a entire rip-off! Never again!

  • Kashif Jamal
    Jan 28, 2014
    Long-distance move from Ontario
    Good Moving Experience with My Smart Movers

    I read a terrible review and was not convinced about using My Smart Programs but I am happy I did. I normally dont write reviews but that one needed to be mentioned! Will suggest them again. The movers were dressed up well and seemed quite professional. Among the man was in practice but he was being taught the manager nicely and I have no complaints whatsoever with them

  • Erik
    Sep 13, 2014
    Long-distance move from Indiana
    Terrible Customer Service and didn't receive our things for a month

    American Moving Group subcontracted Smart Movers from Griffith IN. To perform our relocation they were suppose to pickup about the 8-5 plus they chose up 8-4 and 3 hrs ago when they stated they’d pickup. I am in my way into Denver along with also my spouse remains in Indianapolis, she informs me Smart Movers needs $1200 to pickup, we’ve already given American Moving Group $800 that we believed were doing the transfer. We were incorrect. We reach Westminster CO.8-6 anticipating our items to be right behind us. We receive an email saying we pay another $2064 on shipping. I had been Livid! . . I had been quoted by American Moving Group our overall price could be $2800 to your whole move that I presumed they were doing, so that I mail back the contact and tell him I am protesting these additional charges and refuse to cover him. He sends me an email back stating that he desired me to wire him the money through Chase so as to receive our possessions. Again I refused. We go back in on by email, we agree to cover the cash. They consented to send, this correspondence has been moving involving 8-6 and 8-16-14. We had been advocating them everyday for a month desiring to understand when they’d be bringing our items. NOTHING and LIES. They stated they were planning to send 9-1. .another lie. I threatened to call law enforcement and they sent on 9-6. A number of our items were ruined and badly packed. Be cautious with all these online 3rd party moving firms they’re CROOKED and Scam Artist. When the movers get here that they bill us 160″stair charge”. .Unbelievable. We’re only pleased to receive our entire life long possessions from such scammers. Any moving business that request cash up front, be skeptical of. The utilize the legislation to their benefit and control it to their own favor.

  • Marlene
    Oct 2, 2014
    Long-distance move from Ontario
    AWEFUL, AWEFUL AND AWEFUL

    Hello we hired my intelligent movers at Ottawa on September 29th, 2014. Our move has been 5 km in the future. I had been given a quote of 305 and tax on the telephone. The men wasted moment in speaking to their own boss Shom around the telephone constantly throughout the movement. The movers also wasted time at organzing the vehicle. It took them two hours to place items from the vehicle and back from the truck in the root. There weren’t enough blankets to pay all of my furniture and the movers had to strip several blankets of those already wrapped things to use as blankets to the more precious pieces. This took much longer. In the conclusion, the movers asked 7 hours of effort beforehand (711.90$). I inquired why, if they just took 3 hours along with all the extra times is only a wasted moment. The movers (Dawood) threatened to sell the furniture, forced me to attend an ATM machine in my when I’m 33 weeks pregnant, required the cash 711.90, stripped my furniture out of the blankets and abandoned me and my husband along with all our furniture lying beyond the appartment building, a few bits in the road along with other furniture pieces from the groud amount of their appartment building we’re moving into. That really is a crime against humankind, carrying the cash rather than finishing the task, wasting time attempting to make more cash by speaking about the telephone and talking, wrapping, unwrapping and re-wrapping furniture, and not finishing the job They were paid to and were imputed to perform, grownup victimMarlene

  • Sarah Connor
    Oct 3, 2014
    Long-distance move from Ontario
    Ottawa To Toronto Move

    My latest move from Ottawa to Toronto was amazing and hassle free! These men were very professional and they did a fantastic job! Among the man really gave me a few hints about bookkeeping too because he was a well educated inspector. I was quite surprised by how pleasent these men were. They arrived uniformed and my whole bill was $1250 and taxes that was worth the hassle free transfer. I highly recommend these guys for long distance moving

  • Nay Syed
    Oct 9, 2014
    Long-distance move from Ontario
    My Move from Ottawa to Montreal

    I recently had a transfer in Ottawa To Montreal. I was rather surprised to find that those movers arrived uniformed and much more gear was included at the speed compared to my prior movers. I’d choose $120 Insurance alternative which insured me 2000. Happily nothing was damaged and I had been given a flat rate quote that worked out great for me! I shall use these men again the long run.

  • Lian Brooks
    Mar 30, 2015
    Long-distance move from Ontario
    Awesome moving company for my local ottawa move

    I received the $80 advertising and only used their solutions. Quite pleased with my choice. They’re wonderful! I was originally looking for a moving company that has been a fantastic rate and a fantastic bargain but in precisely the exact same time had great reviews. I read about my clever movers ottawa about the BBB website and decided to give them a go. Will use them again later on. I simply had my sister in law use their solutions also and she stated she was really pleased with them too.

    I am quite involved with the Ottawa community and anybody searching for a plumber using a hassle free moving ought to phone my clever movers.

    They’re honestly among the top moving companies now working in Ottawa

  • Sandra
    Jun 1, 2015
    Long-distance move from Ontario
    WORST MOVERS EVER!

    To start with, the movers arrived unprepared without transferring straps, didn’t place runners at the house (although it had been raining) and appeared inexperienced and young.  I saw among the movers come down a flight of stairs while speaking on his mobile phone.  I then saw that the movers PUSH my washing machine throughout the door leading to the front doorway being completely scraped.  They also considerably damaged my entry wall.  Additionally, I saw them drag furniture at the truck without using blankets  and they never secured/protected some of the furniture after they had been at the truck.  The truck wasn’t well packaged and we had been providing the movers directions about the best way best to secure the products.   As a result of their apparent lack of expertise and disrespect to our possessions , we had our friends do the rest of this transfer and we didn’t permit the movers to move anything to our brand new residence fearing further harms.   As soon as I requested Daud the way we’d address these damages,” he said we had to get in touch with the corporation.  We also had no option but to pay him money otherwise we couldn’t unload the truck.  It has been over a week now, and we haven’t heard back from anyone.  This firm is very unprofessional and that I beg you NOT TO USE THEM.

  • S.a
    Aug 24, 2015
    Long-distance move from Ontario
    Avoid this company at all costs

    Don’t be fooled by the friendly and efficient support that you get when you request a first quote. Everything goes downhill from there. A move is already stressful enough as is, and also this firm made it all worse. I’d reserved a 3-seater truck because I really don’t possess a vehicle and wanted to arrive at my brand new location with all the movers. The morning of this transfer, I got a telephone call from the company stating that there was an problem using all the 3-seater truck and they’d reserved a 2-seater instead. I explained my situation and following insisting, they stated I would need to wait before the 3-seater obtained mended. The transfer began an hour later than intended, and the movers arrived unprepared. They’d no ramp, no runners and no moving straps. Even though friendly, they looked unexperienced and that I had to insist that they wrap my furniture in blankets. Once in Montreal, the truck broke down when it had been parked in front of my apartement construction. The movers called their manager, who taught them to resolve the truck, before unloading some of my belongings. After waiting over an hour, I called the company myself, saying that it was unacceptable support. The movers afterward proceeded to unload the vehicle, but together with the firm placing pressure on fixing the truck rather than caring for my transfer, they hurried through the entire thing, scratching the stairway wall. Overall, the movement took about an additional four hours when it had been supposed to. I whined about the business subsequently, expecting a reimbursement, or even for the bad company, at least to its scratched wall. After many telephone calls and emails, the business denied my claim, stating that exterior or interior damage wasn’t covered by the insurance I’d chosen. They never addressed the bad quality of the support (not even an apology) and refused to compensate me in any manner. This isn’t a professional firm, so steer clear of I know I will next time I move. PS. The company didn’t even want to send a mechanic to fix the truck. The movers (clearly not mechanisms ) needed to fiddle around the motor to somehow get it to begin. I remained with them the following hour after my movement was completed to create certain they’d return to Ottawa safely. Goes to show the firm does not care more about its own workers than it does about its own clients.

  • Saher Khan
    Oct 15, 2015
    Long-distance move from Ontario
    Good Experience with My Smart Movers

    I had been reading the reviews on the internet and watched several positive and some negative testimonials. After utilizing their solutions I had been amazed to observe just how timely and professional the movers were all. My quote was precise and that I had an extremely good shifting encounter. It appears that a number of the negative reviews are by competition because after utilizing their solutions it does not make any sense why folks would rate them 1 star?

  • Laurie Elford
    Oct 28, 2015
    Long-distance move from Ontario
    What a great moving company

    I saved myself a massive headache simply by going with my smart movers. I was quite skeptical in the beginning and needs certain what to expect but Im happy that I picked My Smart Movers since they took out the hassle from my moving experience. I’ll use them again later on and that I shall also urge them to my loved ones members and friends. In my side they’re 5/5.

    The movers are able to interrogate and were very considerate and the supervisor I think his name was jay was quite friendly as well

  • Julie
    Dec 16, 2015
    Long-distance move from Ontario
    Worst Move Ever

    Absolutely dreadful experience. It took them 11 hours to move a 1 bedroom condominium, 5 minutes in the future. The movers were both inexperienced and slow, did not correctly protect furniture or use the moving blankets. A great deal of harm – broken chair leg, ripped corners of this sofa, sofa cushions filthy dirty (simply lying on the ground of the vehicle! And had to be dry cleaned). No liability afterwards. Do not fall to the reduced hourly fee, you are going to wind up paying more at the finish.

  • Waqar Malik
    Aug 26, 2016
    Long-distance move from Ontario
    Got a great deal on my recent move

    Quite pleased with the moving agency. I am a repeat client and they provided me a 5 percent reduction on my complete move. If You’ve Got a choice request”Amer” that he had been a Fantastic manager

  • Aliza Patel
    Sep 20, 2016
    Long-distance move from Ontario
    Great Customer Service

    I have ta say you cover what you’re getting. We paid $1250 to our current 4 bedroom home transfer but out of paying the deposit into the transfer being finished was only a breeze! I do not generally post reviews but that one Must be mentioned

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