
This business is a scam! I reported them to the BBB and they did not even bother to react! Also left an overview on the Rip off Report. Utilize any other moving business!
-I invested $500 (involving them moving me in Oct to a storage device and then transferring me from my storage in to my new location on 2/2/18). I am extremely disappointed with them because not only did they unassemble my mattress (such as components which didn’t have to be removed ) but they dropped all of my hardware and important pieces to my own bed. I tell them Saturday (2/3) around noon I was missing a few critical things and also to give me a phone I received no answer. Now (2/4) I called and got no response and if my phone was returned he had zero compassion. It has been 5 hours since he stated he’d check and get back to me and that I have not got an upgrade or a response for my own texts. Now I must purchase a new bed frame and feel like I can not trust this corporation. If you’re searching for a moving service do not utilize this one. They do not stand by their support or refund you for shedding your premises.
*UPDATE*
Andrew confessed to losing my property and using a WAREHOUSE/STORAGE filled with things which have gone”missing” following occupations. This firm is totally reckless and he said he’d order the components that he dropped from EBAY, which could take as much as a month. I didn’t wish to wait for a month I wished to be reimbursed particularly after my bed framework was scratched and excess puncture wounds were discovered. I have photos of all out of my home to the vacant first flat, to my loaded storage device, to the afternoon that they were 3 hours late and attempted to extort more cash from me.
I won’t ever do business with this organization and they weren’t even receptive when the better business bureau reached them out, which demonstrates exactly how spineless these”guys” are.
It’s currently July 5th, 2018 (5 weeks later) and that I was never contacted using a deal to get a partial refund. They confessed that they lost my house and took obligation by offering to find the components out of eBay, then nothing happened. My mattress was on the ground for a month and a half waiting on them to meet their promise. I spent $500 on 2 movements and in the long run I could not even put my bed together as a result of lack of components along with that the moving firm damaged my bed framework throughout the transfer since I discovered all of the puncture wounds and scrapes once they left.
Wound up having a completely new framework from IKEA that was approximately $250.
I’ll be submitting a claim with the attorney generals office and the FTC. Don’t use this business!
*UPDATE* 7/6
The proprietor Andy is spineless and still does not wish to solve the problems I had together. Rather than refunding me to my ruined property he texted me saying that he went into the authorities since it is extortion to request a refund.
In addition, he asked I remove my testimonials or he’ll press charges. I understand my first amendment rights and also the gap between requesting what I am owed and blackmail or extortion. He wants to be in another sector! Now I’m moving ahead and seeking governments help with receiving my refund.
UPDATE 7/9/18
(and I’ve additional text messages to include )
The proprietor, Andrew, has texted me telling me that he”expects TEMPE POLICE HAVE LOCATED ME BY NOW” because I’m extorting him. Come to find out he has never contacted the Police department since they’d divert him to small claims court since it is a civil problem gone awful. The owner chose to harass and insult me by saying that with all the effort I put in I must channel that into getting work, which is crazy because I’ve been used and is the way I am able to get movers. I could also manage to replace my mattress that MOVEAHOLICS lost and damaged important parts to, which I did, and also why I am seeking the quantity of the NEW FRAME, nothing longer. It isn’t extortion to say the next to some company,”Hi, this is my final effort to get in touch with you because you weren’t receptive to the Better Business Bureau. I requested a refund for the bad support I experienced and haven’t heard from you since. If still do not hear from you, by the end of afternoon, I’ll consider it because you won’t solve issues amicably and will be looking for the guidance of a government service this moment, like the FTC AND that the AGO”. I understand my rights that’s the reason why I won’t quit till I’m reimbursed and consenting to.
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