Move Management

Originally this firm had an excellent behavior: really suportive in fulfilling the paperwork, simple pickup. The awful part is that I am still awaiting my things after 3 weeks. I sent 8 big containers, and they were likely to get into the last destination after 1.5weeks.
We am writing mails and I get no answers – I would not trust this business for a Different shippment – Incredibly Terrible agency

This firm is the worst company I’ve ever handled. Don’t use. We utilized transfer management to boat roughly 8 boxes in the USA to the United Kingdom. We reserved it many motnsh beforehand. They were designed to come and pickup the boexes daily until we left for a vacation before we returned to the UK nevertheless noone turned out. After contacting them we spoke to this rudest customer support person I’ve ever encountered. She had been known as Barbie.

She stated she’d get a person to pick the boxes up that the following day so we needed to leave them at the flat. For the following two months I telephoned several times each day to discover if they have been picking up those boxes. They whined to be me on multiple places, were impolite, dismissed my predicted, NEVER phoned me personally to take care of the circumstance. Finally they chose up the boxes. This was in the end of May 2017. It’s currently Mid September and we STILL don’t have our things.

We’ve only experienced an invice in the firm they utilize in the united kingdom to get 660 lbs. They’ve tod us who Move Direction have disregarded their requirements and ot shipped them throughout the right paper work that has meant they have been required to cover our material to remain in storage for 2 additional weeks. They’ve delivered us the evidence of the and informed us it isn’t our fault. They advised Proceed Direction that they were causing additional expenses and they didn’t care. Then they told the united kingdom arm that they needed to control us.
We’re currently in discussions with different sufferers of the business to take legal actions. Look in other reviews on the net. Everybody has the very same difficulties.

DO NOT USE THIS COMPANY!