Home Moon Star Van Lines
4
32 reviews
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5
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4
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  • Bonnie Frami
    Jul 27, 2020
    Long-distance move from Clifton, NJ
    I recommend them to all!

    Jack and his team were amazing. They wrapped all of our items so attentively, taking additional care equally in moving from their old home and in the new one. Walls weren’t scraped along with the furniture wasn’t damaged.

  • Ramon
    Dec 8, 2018
    Long-distance move from Toronto, ON
    Fast, careful, helpful and respectful service

    The moving truck arrived in the agreed period, no hidden charges, very beneficial and respectful employees, they worked quickly and taking care to not damage any merchandise. Very professional staff.

  • James Gallien
    Jul 9, 2020
    Long-distance move from Antigonish, NS
    Great Experience!

    The team is super fast to answer questions before the transfer. The rates are just and reasonable. The 3 movers that assisted us now were favorable, attentive with our efficient and things with our time. As a first-time proprietor, it was an excellent experience. I will use them when I go back again.

  • Jose Messick
    Aug 19, 2020
    Long-distance move from Ottawa, ON
    Use them again!

    The proprietor Micheal called and confirmed our relocation together with us the day before that was fantastic. Michele and Mike did an wonderful job closely packing our whole residence and transferring our furniture to our new residence. I’d definitely use their service again.

  • Hernandez Burke
    Apr 7, 2019
    Long-distance move from Galway, NY
    Thanks to mike

    I hired MoonStar Van Lines because of the transfer from New York into Mississauga, On. They did an exceptional job. The very best part was that they have been on time to pickup and delivery.The revenue representative Mike is wonderful. His voice tone has been amazing. Mike also delivered a laptop and a pencil to my small daughter. My daughter has been delighted with the gifts? . I strongly suggest MoonStar!

  • Edward Terry
    Aug 21, 2020
    Long-distance move from Steinbach, MB
    Good job!

    Anil and his team moved our two bedroom flat begin to finish in under 2.5 hours! They were incredibly fast, professional, and agreeable. I was amazed by how easy they made it. Worth every cent I paid that I recommend them to all.

  • William Connors
    Apr 11, 2019
    Long-distance move from Prescott, ON
    Best deals in ONTARIO

    Many firms contacted me and provided me their quotation… this firm stood out of most because of Michael’s professionalism and persistence. This was explained clearly along with the movers did an amazing job! Thank you to Dan and Barry too; they came on time and also did an fantastic job packaging my things; their entire package service is excellent! I drank a few beers while they have been operating and it was much better than being in a pub I tell you! Very cool men. :-RRB-

  • Jean Cushman
    Jul 30, 2020
    Long-distance move from Halifax, NS
    Great job!

    These men are highly proficient and have very significant standards for themselves. They left my moving day a great deal simpler and stress-free. I loved working together. As a result of Moon Star Van Lines, ” I did not have a headache in my movement. Recommended.

  • Luke Pickering
    Aug 14, 2020
    Long-distance move from Wolfville, NS
    Very nice move!

    The movers and workplace employees were quite professional, courteous and knew precisely what they’re doing. The movers took good care of my things and shifting needs with caution and a professional mindset. Superb service, rapid, efficient and clean all of it in time. I love all of their hard work and would suggest them to some friends.

  • Larry Dunfee
    Aug 7, 2020
    Long-distance move from Dryden, ON
    Nice!

    Mike was super useful telling us choices during the quotation interval. I managed to find anything on the telephone. Mike and Michele were superb on the afternoon. Punctual considerate and very effective. I’d completely recommend these men. Will use them again!

  • Aaron Owens
    Aug 10, 2020
    Long-distance move from Willowdale, ON
    Well done work!

    They provided not just a sensible price but excellent support. We had been operating out of time until they arrived for loading. They assisted us with partial packaging. They were so patient and cautious with our stuff. They did not charge a few additional boxes too. I strongly suggest Moon Star Van Lines, and I will certainly use them again in my next movement.

  • Davis Timi
    Jul 20, 2020
    Long-distance move from Arlington, NE
    Highly recommended!

    Phenomenal support. On diligent and time. Mike and his team made this procedure, painless. Worth every decent reviews.

    Recommended!

  • Dennis Harrison
    Jul 15, 2020
    Long-distance move from Calgary, AB
    Thumbs up!!

    These men are the best, hands down. We moved us from our home to our new location, all in 5 hours. They shipped two amazing movers. They were quite friendly, helpful and incredibly communicative. Don’t be hesitant to trust these folks with your next movement, large or little.

  • Quinton Best
    Aug 27, 2020
    Long-distance move from London, ON
    Excellent Job!!

    They have been flexible with my favorite and delivered two powerful men who were really fine, FAST and effective. They were so nice. I transferred several milder boxes and they kept saying”we could do this” but I needed the exercise, and so I helped out a little. The procedure from begin to finish was easy and Moon Star Van Lines held in contact me to allow me to know the specific time that the movers could appear. When we were to proceed, I’d utilize Moon Star Van Lines whole-heartedly!

  • Wanda Timothy
    Jul 17, 2020
    Long-distance move from Montreal, QC
    Definitely recommend them!

    The movers showed up on time and went directly to work. The true price came in lower than the highest quote. Each of them seemed more enthusiastic about thinking of money-saving options for me than that I even was. They were also very cautious, not something ruined. They had an extremely positive energy during the whole move.

  • Valentin John
    Aug 24, 2020
    Long-distance move from Headingley, MB
    Super Job!!

    I could not be more happy with my movement. William and David worked so hard. They made sure everything was put where I needed and provided to assist my husband a few times to construct our beds and press centre.

  • Paul Li
    Apr 11, 2019
    Long-distance move from Ontario
    Great customer service!

    I hired moonstar to transfer my grandma’s things from her old home to mine and they did a great job! From what I had been told that they were quite considerate and respectful. Thank you for taking good care of my grandma.

  • David Fulkerson
    Aug 31, 2020
    Long-distance move from Toronto, ON
    Well done !!

    Moon Star Van Lines were so nice, professional and incredibly hardworking. They took amazing care of our things and we’re so thankful! It was also so pleasant to work with this kind of positive, joyful people – particularly through a heat wave! I strongly suggest this moving business. 5 star moving firm!!

  • John Doe
    Jun 2, 2019
    Long-distance move from Halifax, NS
    Excellent service

    I had an extremely difficult time finding a business that will help me go from Halifax to Toronto. Moon celebrity van traces was the best as it came to pricing and customer services. They made sure that I was pleased with everything prior to the last goodbye. I wish I could place 6 celebrities

  • Dean Brooks
    Sep 1, 2020
    Long-distance move from Toronto, ON
    Recommended!!

    I am rather happy and still smiling from the simplicity and relaxation that they caused my life. Moving is stressful enough however they manage the strain for you and allow you to relax and sit which was exactly what I wanted. They have been so honest with the cost also. Because men!! You men are best at everything you do.

  • Anthony Wallace
    Aug 4, 2020
    Long-distance move from Amherst, NS
    Highly recommended!

    My movers showed up on time, were quick and friendly. We had a great deal of things but they worked fast and efficiently to find the work finished. Fantastic movers!

  • Timi Hector
    Jul 23, 2020
    Long-distance move from Saint Paul, KY
    I used them as well!

    Movers showed up precisely on time. They were extremely effective and attentive at precisely the exact same moment. Each piece of furniture has been closely and quickly wrapped in blankets and recorded and no time has been wasted. It was fun watching these men doing their magical. I strongly recommend them and for sure next time.

  • Dusty Kyle
    Jul 24, 2020
    Long-distance move from Richmond Hill, ON
    Nice job!

    I chose Moon Star by studying Yelp testimonials. I had been planning my New Jersey into Wyoming move and’d gotten estimates from the large moving businesses. But none had good reviews. I feared placing all of my worldly possessions onto a truck using 2-3 celebrities.

  • Danilo Lee
    Sep 2, 2020
    Long-distance move from Toronto, ON
    Good Mover!!

    We talked to them and told them precisely what we need it moved from the email that quote by using their contract detailing the exact cost in addition to the process. The transfer is well within our funding and every section within the firm played a large part into this movement going also. If we needed to do it again we would not even get on the internet and request organizations to telephone us we’d call them straight that is how great their work has been.

  • Ejiro Ar
    Jul 24, 2020
    Long-distance move from Toronto, ON
    Same company as Greenway Moving. Crooks!

    The movers ruined my TV, caused harm to my condominium that made me shed my $500 deposit, also missing a couple of things in the transfer. The delivery of my furniture was also delayed a day or two leaving me with nothing but the ground to sleep on.

    After submitting a claim and waiting patiently for 3 weeks to get a reply and calling a few days, they eventually offered me 70 reimbursement for tens of thousands in damages. I regret going for this business. The last cost was nearly triple that which I had been quoted.

    The business and its workers are dishonest and must be avoided in any respect costs, or else you run the risk of piling up more concerns for yourself.

  • Omar Afandi
    Jun 26, 2020
    Long-distance move from Kingston, ON
    Terrible Service

    Terrible support. Wish there was a 0 star option. FRAUD!

    Moved from Kingston into Windsor.

    To begin, they’re the exact same firm named Greenway Movers. In all honesty, Michael was quite approachable by telephone and that he gave me the very best price. Be Cautious! They attempt to lock you in once you cover the $100 deposit.

    After the two movers came with their truck, I analyzed the bill. Michael said the mattress cover has been contained however they didn’t understand about that. I made sure that is clarified.

    They have been respectful and great with carrying out all of my prepackaged products.

    They estimated that my weight at 3000 pounds which I didn’t agree with and chose to proceed with the scale commission. Ensure that you initiate at the ideal amounts because there is absolutely no COMMUNICATION between some of those members.

    After they left, I got a call that there’s a mechanical problem with the truck and my delivery will be delayed. It was super inconvenient for me personally since I had been staying in a friend’s with no clothing. Their very best settlement was a 5 percent off the burden fee. Then I get a call that the delivery will arrive Sunday, I tell them I reserved 1-4pm since the afternoon was not accessible at my apartment building and this individual said no issue.

    Following a day or 2, I get a call from them which the bill is prepared and I want to cover. I requested for the bill to be sent to my email address. It is said that the accounting department is having difficulty and can not send the bill, and expect me to cover blindly. The bill was 500 MORE than my calculation highlighting it on THEIR pounds. They send the email to the incorrect email address. I keep trying to call and finally I get a phone that my delivery is currently at 6 AM. I Reside IN AN APARTMENT AND COMMUNICATED THE ELEVATOR IS BOOKED 1 – 4 PM MULTIPLE TIMES. They then moved me to Michelle, that I communicated with that I am attempting to solve the exact time of delivery and she reacts: you have to cover or your delivery won’t arrive. This was unbelievably unprofessional as there was a miscommunication regarding the burden, the email, the coming date and time, the bookkeeping process is down, their truck gets broken down too, and now threats that they won’t send the things if I do not pay. In addition, I have been needing to phone and check in with five distinct individuals on a daily basis, each offering me another response, rather than knowing what is happening. I attempt to describe to Michelle to undergo the price with me, ” she yells, rushes the procedure, informs me there is an additional cost for price game (making no sense cost matching is a decrease in the last amount), also keeps saying I want to pay. She informs me about the telephone (the first time I’m ever hearing of this since they sent the email to the wrong person and obviously nobody called me or informed me out of the many occasions I called them) that the things will not send unless I cover before 4pm and it had been 3:35. All I asked was to find that the bill. She eventually sent to the right email approximately ten minutes after expecting me to cover blindly without an invoice or anything. I responded to this email to spell out and attempted to call numerous times but no response. Nevertheless waiting at this moment.

  • Mabel H
    Jun 28, 2020
    Long-distance move from Ottawa, ON
    Awful

    Agree 100 there ought to be a zero star choice along with the specifics of the inspection from June 26th are essentially identical to my expertise –it is almost spooky. This has to be their own”business model”. The cost was 3.5 days the quotation given and a number of my things were damaged (can’t stand the notion of calling them thus this is but a weight-loss ). No upsidedown.

    My fifth largest movement in ten decades and far more than I have ever paid without a transparency. I must have invested a bit more time to see testimonials and also to locate one BBB accredited. Hopefully somebody may learn from my error –proceeding is already stressful enough.

  • Sandra Blanc
    Jul 6, 2020
    Long-distance move from Barrie, ON
    I wouldn't waste my money of this company

    To start with they showed up late, advised me that dismantling a mattress would cost, strove to include 5 hours onto time because of weight scale place, and kept my possessions hostage, such as drugs, before I consented to [ay 1,000$ more. As soon as I began to unpack I found 2 broken dressers with a great deal of scrapes and chips, a large dent in my printer and broken boxes. As a senior citizen and they’ve successfully depleted all my bank accounts.

  • Timy Simpson
    Jul 25, 2020
    Long-distance move from Toronto, ON
    ALLERT! SCAMMER! VERY DISHONEST BUSINESS EVER

    That is my very first time to sort the testimonials because I don’t need that they have a victims again.

    Moon celebrity van lineup and Greenway is precisely the exact same firm.

    Please prevent this business when you guys wish to proceed please get the movers firm that manhood in CAM.

    They’ll deceive you badly until you’ll take in their hole.

    I’m one of the victim of the business, you will understand my account to bbc. They hold my employees and inquiring x4 level or else they will continue to keep my team after 60days therefore we wind up sleeping at the airbed. Nightmare experienced ever.

    Please don’t fall of this wonderful profile.

  • Stephanie Rodrigue
    Jul 13, 2020
    Long-distance move from Toronto, ON
    FRAUD - THIS IS NOT A MOVING COMPANY, THIS IS A BOOKING AGENT !

    The time and date consented to the Moon Star Van Lines for its whole in-house packaging and shifting from the 2-bedroom flat had been March 29, 2020 during childbirth. The afternoon before they predicted saying that the group could be 7 hours late (the new coming time being 7pm). We responded that the moving staff wouldn’t have sufficient time to perform the whole in-house packaging and transfer all down the elevator by 10pm, that’s the absolute latest time movers are permitted in the construction according to the condo principles. The scheduling individual told me that she had been sending 3 professional guys and that they would have no problems getting all completed in 3 months. We received a call in the truck driver in 7:50pm stating that they had been running late and that the moving staff couldn’t make it until midnight. Considering that we’d said to Moon Star Van Lines a few times that the usage of transferring elevators is strictly illegal beyond 10pm, the group understood quite well that beginning a movement at midnight wasn’t feasible and that we’d need to reschedule. We couldn’t get a hold of anybody at midnight Star Vanline OR Greenway proceeding at any stage whilst awaiting…

    After a few calls using the Moon Star Van Lines & Greenway Transferring to attempt and reschedule the movement, the single time slot that the moving team along with also the moving elevator were both available had been available on March 31st, 2020. The elevator was accessible until no later than 8:00pm this day, the business consented to ship movers prior to. Yet more, we frighten that the Moon Star Van Lines & Greenway Transferring that they would have to begin packing nicely before 5:30pm so as to finish the transfer by 8pm but we had been assured the movers were 3 professional guy that could have no problems getting everything completed in 2.5 hours. The movers came at 7pm that night (1.5 hours late), leaving them with only using 1 hour to package a 2-bedroom flat and move down everything the moving elevator. At 8pm, the lift has been allowed to be employed by the other resident from the construction and we needed to negotiate with safety to allow us continue our transfer before 10pm. Yet more, we advised Moon Star Van Lines & Greenway Transferring that the usage of shifting elevators is strictly illegal past 10pm. From 10pm, the movers were still packing, they were warned many times involving 7-10pm that in 10pm, they needed to be done moving everything. But they were still using the lifts at 10:20pm and because of this, we dropped our safety deposit.

    Moon Star Van Lines & Greenway Transferring were supplied with a comprehensive list of these things at the flat which were needed to be dismantled and transferred oand agreed on that the quote to the service supplied revealed the movement of all those products. But as a result of movers’ serious delay and also the bad scheduling of Moon Star Van Lines & Greenway Transferring, many things, such as a significant item of furniture, were left behind by movers at the flat. The movers stated that they had no opportunity to dismantle and transfer the things and that they would reschedule a pickup the next day. About April 1, 2020,” the business stated the shipping truck was on its own way and that they might no longer pick up the things which our only alternative at this stage was supposed to maintain the value of their merchandise left behind. Those things have consequently stayed in an apartment which we’re no more tenant of since the organization failed to transfer them together with the rest of our possessions.

    Along with the missing things, the many items were hurt by the movers. The majority of the things below were NOT wrapped throughout the transfer and had just been thrown the inside the vehicle without a protective blanket or wrap paper. We promised for $8,900 for their insurer but it ends up, they Aren’t properly covered for damages and reduction plus they offered to pay for about $100…

  • Sharath Kumar
    Sep 1, 2020
    Long-distance move from Toronto, ON
    Bewareof this Company

    This firm is also referred to as Greenway moving. We proceeded in Toronto to Halifax about 29 of July along with a man named Michael quoted $845. Ours is a little one bed room flat. On the afternoon of proceeding they include 6 hours late and once we visit Halifax they estimate an exorbitant sum. For this date they have all my property. These testimonials are fake, assess International news about these and BBB. They are really rude too.

  • Shalini Kamalanathan
    Jun 18, 2019
    Long-distance move from Kitchener, ON
    Hidden Costs Everywhere

    Worst experience ever, billed as far as what we have to have been bill and also their customer support was terrible – they all wanted was to have paid and did not care about the support provided or the particulars that was discussed.

    Can NEVER use them again or recommend them to anybody!

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