Home Local Motion Moving
9230 Xylon Ave N, Brooklyn Park MN, 55445

Local Motion Moving

(10)
States of operation: Arizona, Minnesota, Nebraska
9230 Xylon Ave N, Brooklyn Park MN, 55445
1.4
10 reviews
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  • Dwin
    Jul 15, 2017
    Long-distance move from Richfield, NE
    Horrible Experience

    This is the 3rd or 4th time we have used this business and sadly was a terrible encounter. We’ll never use them again. When our furniture has been sent to our new house our really expensive sectional sofa (a light shade ) had oily FOOTPRINTS (boot prints) onto it! My husband pointed out it right away into the movers and now, 2 months later, it still has not been cared for. The one thing which has been done was that a”claim” was finished by the business and the manager offered us $100 (totally insulting!) . After we turned that down and told him just how far the sectional cost ($3000) he stated he would have his cleaning man contact us. . .it took two months and many telephone calls and emails to allow him to even call us back. Nothing has been done yet. We’re submitting a complaint with the BBB and Attorney General’s office. Don’t use this business!

  • Cassondra Obrien
    Aug 12, 2018
    Long-distance move from Saint Paul, MN
    Absolutely the WORST

    I strongly suggest that you stay away from this corporation. They turned into a easy move to a nightmare. They billed over 2x what they offered, showed up with a Uhaul and afternoon labour, left things behind, refused to package cupboard in their’clothing vault’, impolite / unfavorable, the list continues. When they drifted, their truck needed to be hammered into, they broke items, dumped things in a pile, obviously indicated boxes in the incorrect location, boxes with arrows flipped upside down, forth.

  • Denis Ryan
    Jan 3, 2019
    Long-distance move from Minnesota
    Damaged Driveway, Walls, Equipment :(

    Please avoid using this business. I used them to get a tiny regional move and moreover damaging our walls along with our exercise gear, they cracked our fresh cement driveway. I filed a claim and they blew it off. I thought that they were a more reputable company versus most of the other people, but they aren’t. I could enter more negative particulars. I attempted to work and conclude with their claims department but to no avail. Now I see that their site has changed. Sounds even more unethical now. I treated their employees with respect, helped them take things, bought them lunch and gave them a hint. Then when I discovered that they shattered our drive with their truck, then I moved through the claim process and they did nothing. Again, do not trust them and do not hope that if they hurt your stuff that they will cover that, apparently they will not. Thanks.

  • Sharon Hanson
    Mar 18, 2019
    Long-distance move from Minnesota
    Avoid this company

    If you would like to have an amateur team, ruined furniture, overage of hours, then promises to reimburse you which not are satisfied, then that is the firm for you.

  • Lisa Cruz
    May 9, 2019
    Long-distance move from Maricopa, AZ
    Beware

    Avoid this organization. They employ other companies to perform the motions and are not going to cover the business to the job.

    Be cautious with this business particularly firms operating for them in different countries. Justine Christenson reaches outside and they first begin paying you regular and they then each Friday. They begin paying you overdue and begin holding hostage your obligations. Once you give up working for them that they dismiss you calls and email. We’ve attempted reaching out to Justine Christenson, Nate Sorgert, Tony Lupton, Brian Poague, Mitch Rittenhouse plus they simply ignore our requirements and we still have not received payments.
    Much like

  • Reggie Rauschnot
    May 21, 2019
    Long-distance move from Minnesota
    Avoid this company at any cost!!!

    You’d be well advised to steer clear of this company whatsoever cost..They aren’t punctual there workers will stay out with there hands on the pocket into the purpose of you needing to tell them they’re being paid to don’t stand about, they’ll fulfill the truck half complete and inform you they’re out of space and want a second truck, they workers are very impolite, there was numerous issues now I refused to cover them and told them to get thier owner phone me and we’d figure out exactly what I was actually likely to cover them that is much less compared to the quote they gave me .In the contract it stated 30 parts of furniture along with 40 boxes 26 parts of furniture a number of which were not anything more than a little magazine holder had been transferred rather than 1 single box… Avoid this company whatsoever costs!!!!

  • Jennifer Telbet
    Aug 13, 2019
    Long-distance move from Minnesota
    Great Movers

    This is my first time ever using a moving business. I have always had friend and family help me before, but today I had a lot of stuff to inflict on them. I predicted Nearby Motion, on a recommendation in my workplace. The Revenue person, Tony, was exceptionally useful, and we did the quote together, right on the telephone. On the afternoon of this move, the team that came out was fantastic! They were humorous, and easy to use. They took great care of my things, and also my move-cost came right under my quote. I’d be delighted to talk my family and friends to them. Thank you for a fantastic experience!

  • Dan Saunders
    Oct 29, 2019
    Long-distance move from Minnesota
    I would never recommend Local Motion to any one!

    My pregnant wife and I were going from our townhome into a home 10 minutes off. She predicted Local Motion and talked with Bill Apple. She explained we already moved all their home but we still had maybe 40 little boxes and a few bigger furniture which had to be transferred. We were advised to get them come on a Friday.

    On the afternoon of this movement Anthony showed up with his team of two other men and women. I inquired how he was doing and he explained,”that remains to be seen.” He showed up and promptly inquired where my wife had been. He seemed annoyed when he talked to my spouse. He claimed that the quote he had was to transfer 15 boxes along with 15 pieces of furniture (he explained the mattress was its own piece and the mattress frame was just another ). In addition, he stated he had two other men because his second job was a larger and more significant. But he had three hours. Now, I wasn’t pleased with his tone speaking to my spouse and suggested perhaps we receive a U-Haul when they do not need to execute the job.

    Before that day we had three movers out of another fantastic firm called sterile Movers come and unload our POD. They did every thing within 45 minutes. They were very personable and efficient. Everything that Nearby Motion wasn’t. According to this it appeared that Local Motion ought to have the ability to load our things, drive into our new home that has been 10 minutes off, and unload it with time to spare. However he said that he was just eager to transfer 15 bits and 15 boxes essentially in a”take it or leave it” style. It felt as though he had been bullying her.

    My wife brought up the fact that another movers upward moved nearly the exact same sum from our POD in approximately 45 minutes so that they ought to be in a position to select the remainder and transfer it in 3 hours. That is when he said,”Well I am not a expert timekeeper” in a really condescending tone. That is when I told Anthony and his team that they had to leave because I was not going to let them speak with my wife like this.

    I predicted Local Motion and talked to a salesperson. I clarified the encounter we had with Anthony and the salesperson interrupted me to tell me Anthony was a fantastic employee and was there for 8 decades. Fundamentally, he was insinuating that I was wrong and my expertise did not matter. I advised him I did not care about this and that he could be a wonderful person but he should be having a terrible day.

    I was then moved to the moving planner that my spouse had initially talked to–Bill Apple. I clarified the story again and that he had been more apologetic, but he stated that he had been amazed to hear this due to Anthony’s tenure. He’d offered to determine if a different team would come out that afternoon and offered to phone me back. He never called back. Again, this was on a Friday.

    The following day I called Local
    Motion at the morning and nobody was answering the telephone. I left a message requesting Bill Apple to phone me back. He never called that afternoon, Sunday, or Monday so that we had to scramble and lease a U-Haul.

    I called on Tuesday and talked to Bill Apple and inquired why he never called me back. He explained it was since Anthony told him we had been obtaining a U-Haul. I clarified that he and I spoke then and he’d said that he was going to attempt to find a team out for us. So again, I inquired why he did not call us back and he said because no team was accessible. He did not feel that he had to give us the courtesy to phone us to inform us there wasn’t any team accessible. Then he said he can repay our deposit but had no excuse for not following us up. I requested him to possess his exceptional contact me but I am not holding my breath.

    This really is a dreadful company with horrible customer support and you need to stay away.

  • Sr Mallory
    Apr 1, 2020
    Long-distance move from Minnesota
    Local Motion within Minnesota

    Please keep away from this business!! , Notably the sales man Bill Apple or Bill Whiteis. They create false promises and beneath preform and beneath deliver…

    1) They promise to attract wardrobe boxes and package and unpack the clothes which goes inside them. They didn’t even bring the apparel boxes leaving us stranded with cabinets full of clothes, and provided no alternatives.

    2) We scheduled 3 weeks ahead of 3 6 and trucks movers. Just two trucks and 4 movers came. After phoning Bill Apple to find a second truck, he immediately blocked my telephone and I couldn’t get through. When I phoned from a different telephone he replied and promised to phone back but he never did.

    3)Theyagreed to maneuver a secure, but as soon as the movers came they informed us they wouldn’t move it. We’d mirrors and pictures wrapped and recorded in blankets but they refused to transfer them.

    Complete a complete disaster from start to end. Save yourself the frustration and Don’t use these men, especially to get a bigger move……

  • Clayton Hollinday
    Aug 12, 2020
    Long-distance move from Minnesota
    Look Elsewhere for Moving Services - Local Move Twin Cities

    We’d contracted with Neighborhood Motion a couple of years ago and had an wonderful team with this movement, efficient and fast and understood time was cash. The identical sense of urgency did not exist with the group in this previous movement. We had been quoted a group of 3 to get a tiny 2 bedroom flat to get 2.5-3.5 hours in a estimated $590-$690, my bill arrived into around $1100. I sent an email along with my worries a couple of weeks ago, but have not heard back from them. If you’re on the marketplace for moving solutions, I surely would suggest that you look farther!

    Some highlights in the transfer:

    – The 3rd part of this group came 20 mins late (nearer to 9am): Please make certain that’s suggested in their timesheet.

    – The Team leader phoned me the evening before to anticipate a phone at 7:15a so that they could begin right at 8am, he did not call me until approximately 7:50a – both that showed up did not begin until 8:30a.

    – The team unnecessarily wrapped items we did not have to – I had been told they needed to wrap what. I know the concern for accountability and such, however we needed to wrap items which are not worth 100 dollars to start with and have already been ruined (IKEA desk ruined by me transferring it, a pretty large old image frame I am in the process of fixing , a seat which had water damage in being in my balcony, a separate seat that my puppy ate off the corner ) – appeared genuinely unnecessary and a waste of work.

    – The group leader was always on the telephone and coordinating in the vehicle, he would have been assisting with wrap or moving items fast and that simply was not what I anticipated or had been my encounter before using all the rockstar team.

    – We lived in a tricky area (plenty of crime), so I remained by the vehicle for safety reasons. Over the 3 approximately events I moved back up into the flat to inspect progress, I grabbed the 3rd member using a break in my balcony, yet another time that he had been scrutinizing the contents of my refrigerator and freezer, and the next time with the restroom. Another time after he was down close to the truck that he had to test his personal car to be certain that it was not getting hammered. Seemed again and off, too little self awareness and again, feel of urgency.

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