Liberty Bell Moving Group

CUSTOMER SERVICE SHANNON,JESSICA,ALLISON ,TIM NEVER RETURNS CALLS SERVICE IS HORRIBLE

PROMISE TO CALL BACK AND THEY DONT AFTER THEY TAKE YOUR MONEY

OUTSOURCE YOUR MOVE TOO THIRD PARTY MOVERS, WHO RAISE YOUR PRICE

Q/A GUY TIM TAKES MORE MONEY FROM YOU PROMISING TO RESERVE SPACE ON THE TRUCK,ONCE THE MOVERS ARRIVE THEY STILL CHARGE YOU FOR MORE SPACE

If I could give less than 1 star I most certainly would, I have been patient and understanding of those men but I am now getting very frustrated and distressed. Liberty Bell ordered for my home goods to be chosen on April 28th, that of course proved to be a third party inspector. It’s now September and I still don’t have my shipping, I always call and leave messages, I email, and still no replies. I’ve spoken with Neal, Courtney (both of which don’t work there anymore) and Sam (who shot Neal’s location ) to attempt to solve this issue. My calls are currently being screened by Sam since I have not managed to get in touch with him for 3 months today despite leaving messages. I’ve requested to talk to a supervisor and as of now it still hasn’t occurred. Sam informs me that he will phone the mover and discover out what’s happening but I do not ever listen from him.
I did receive a message out of Jenny (third party business worker ) who advised me that her boss told me to relay to me personally which I have TWO choices either I could endure to be patient while they locate a truck that’ll visit ND or that I could return to CA and pickup my things. Seriously what sort of company does so, it’s been 5 weeks and you are telling me that you still haven’t found transport for my home products! Unacceptable
Does not anybody realize how hard it’s to live without the requirements of dishes, furniture, clothing..etc? I am starting to believe neither of those businesses care about my own families quality of daily life, even though I entrusted these to transfer my things in a timely manner.
The Q/A man Tim, told me once I put this up move that in case the firm took more than the 21 days to send then they need ton’t be in company, well I could not agree more. Tim also billed me longer to book more room on the vehicle (what truck) to not mention that the third party billed me again for the identical exact thing! What’s happening here, I only need this to get solved and I’d really appreciate getting my things delivered sometime until it snows!!
I have paid Liberty Bell a complete of 1269.00 so far and I have paid a second 1000.00 to the next party moving business. They anticipate that I’m likely to cover the rest or balance once they send my things, I beg to disagree as the conditions of the contract(s) haven’t been fulfilled.