Jordan River Moving and Storage

They sent my furniture and my personal possessions ruined to the point that Regrettably I needed to throw off a Few of the bits don’t use them

After calling 4-5 moving businesses, I chose Jordan River according to their professionalism on the telephone and in depth explanation of fees. I’m quite pleased I picked them. Select up in Seattle and shipping in San Diego ran easily. The guys were quite efficient, friendly and professional. Dispatch kept me advised with pick up and shipping times. I used to not have any broken or damaged products. Wonderful experience!

We transferred from Cleveland Ohio to Redmond Oregon,Jordan River was our very last point of contact from 3 sellers. We had a dreadful experience leading up to the stage in which Marisa,from shipment (Jordan) called me. The even delivered in their day off since we’d waited 20 days to get products. They men showed up when they said they would and they have been respectful and clean and fast. We purchased them a pizza because of their exceptional support. Select Jordan River proceeding!

Jordan River is the most remarkable business they constantly go over and beyond I refer them to all of my real estate customers and I have not had a lousy experience.They have transferred me indoors and long distance and it has always been professional and flawless! I have mad stories of these attempting to move a grand piano up three flights of stairs, so they did not even question this, they merely called in additional movers and have the work done with no extra cost. They consistently do what they say they are likely to do 100 percent of the time even when it is last minute they attempt to squeeze me in and allow it to work I genuinely appreciate this business!!

The whole team at Jordan lake made my movement seamless and simple. Thorough communication, fantastic pricing, and fine men and women. They even went as far as to track down a missing bit, and get it delivered to me while coping with UPS that the full approach.

They claim they are all about customer support, but they are really not. They assert an in person inspection will promise you a no more than 10 percent growth, but it will wind up being much more when they consider it. My $3100 quote finished up in $4000.

They say that they look after your merchandise but they do not care. They ruined my bicycle after assuring me it’d be OK, and then they did not care and said it is my fault for never crating it–which I did not because they promised me it’d be nice and they had been seasoned etc..

When you attempt to publish a claim they are unhelpful and do not care.

If I could offer them a MINUS 5 stars I would! If you’re thinking about this business to get a transfer of almost any kind/distance, Do not! You need to run, not walk, away from the enterprise. We proceeded approximately 8 kilometers apart as the crow flies. Not only are you able to anticipate the typical broken wine glass or 2 and perhaps a plate but hi were really NEGLIGENT when managing of our possessions. They screwed our dining table back together (they had no clue what they have been doing) and screwed the leg up screws thru the surface of the table. My spouse has quite a few woodworking tools which are rather big. The casters on the base of a number of the tools (allowing them to be wrapped around) were utilized to heave the gear around and so bent parts of the metallic and casters into the stage they needed to become replaced/make the gear unusable. I’ve got an antique table which has been wrapped carefully. The movers should have picked it up from the top and chucked it since it was sent broken in half an hour. These folks don’t care about your things. Maybe there are a number of workers who perform, however, we did not get those individuals for our relocation. After we took photos of the harm and explained what occurred, the firm wasn’t in any respect interested in hearing their worries. Since we didn’t register for insurance which would fully replace our ruined items, they wouldn’t even think about stepping up to do exactly the ideal thing and at least pay for a few of the harm. They offered no sympathy, no familiarity with the obligation for neglect upon the part of their workers. We’ve moved several times previously, such as extended distances and have NEVER experienced such stupid management of somebody’s treasures. When we had we’d have signed up to the most insurance given. The end result of all of this that they provided us 300 (just the most amount they have to cover as a result of this insurance we bought and not a cent more). If you’d like the money which you are owed each insurance you bought (a mere $300) that you have to sign your rights away to place negative reviews to be able to find the cash. We left the cash behind to be able to have the ability to help others prevent this wicked business. They are simply not worth the threat and have zero credibility. They’ve done this until you, may make sure.

E took images of the harm and explained what occurred, the firm wasn’t in any respect interested in hearing the issues. Since we didn’t register for insurance which would totally replace our ruined items, they wouldn’t even look at stepping up to do exactly the ideal thing and at least pay for a few of the harm.

No apology, no appreciation of the obligation. We’ve moved multiple occasions, such as extended distances and have NEVER experienced such stupid management of somebody’s treasures. When we had we’d have signed up to the utmost insurance given. The end result is that they provided us 300 (just the most amount they have to cover as a result of this insurance we bought and not a cent more). If you’d like the money which you are owed each insurance you bought (a mere $300) that you must sign your rights away to place negative reviews so as to find the cash. We left the cash behind to be able to have the ability to help others prevent this wicked business. They’ve done this earlier, you can be certain. No exaggerations!

When there were a method of giving this business a negative rating I wouldlike. NEVER USE THIS MOVING COMPANY NO MATTER HOW CHEAP OR HOW DESPERATE YOU ARE!!!!
Terrible customer support, complete annoyance,
They ruined my possessions, will not return my calls and also the cost of adjusting the antiques was greater than the move.

Jordan River transferred me from 1 flat to another in Seattle a week. The 3 young men turned up in fitting t-shirts, appearing specialist. They were quick, hard-working, and careful with my items. Not one item was lost or damaged , out of an extremely complete two-bedroom flat. I’ve a good deal of delicate items, such as a hutch with detachable glass doors, a glass table top, and a dozen or so framed images. I’d rented plastic bathtubs from Hive Boxx and anticipated to be completely packed with the time they came, but had run out of boxes and my kitchen was utter insanity when they turned out. They supplied four or five large boxes for me personally and packaged the rest of my items without criticism. I strongly suggest them.

We utilized Jordan River Moving and Storage to proceed from Seattle, WA to Bozeman, MT and could not be more happy with this experience. The people from begin to finish were all very professional and lovely. Sandra, both Ydelgar and Margarito were both friendly, careful and fast. If we proceed, they will be our first telephone. They were quick and effective and what arrived in amazing condition. Their organizational skills and capacity to stack and organize items is unreal. I was convinced we would need a larger truck and somehow they left it all match with a great deal of space to spare, all with no damage to notice.

They packaged and loaded our house for a move from country. I would say they packaged nicely. Nothing broken or maybe slightly damaged. After packaging, they load and then you truly have to see. We discovered them leaving things behind. Had us shrouded. There’s not much communication between warehouse and office. We asked to get a couple items be in our document for movers to perform and if they arrived , they hadn’t any idea what we’re discussing. Instance, Tempurpedic mattress. Every single expert plumber will inform you that the mattress must stay horizontal and along with everything when transferred. Damage is due by standing up. We had severe difficulty getting them to know this. Office stated it had been in our warehouse and file known as”BS” onto these.
Their blankets have been horribly cluttered. Your lovely and clean furniture will probably require cleaning after it arrives. Doubt they have washed them in 20 decades. Our materials arrived securely but with a couple lumps. And what is funny is when you trigger even the slightest bulge, they cost you but if they create a enormous error (transporting obese so that it’s hauled up in truck stop to get another truck to arrive) they toss away the”your contract claims 3 to 21 weeks to be sent”. They will not accept fault because of their own mistakes. If all is great, they’re your very best buddies but if you say their filthy blankets or on the delay. . .well. . .your maybe not their very best friends anymore. I would say they’re a typical mover. They would be better when they enhanced only a couple of things but uncertainty that occurs for a short time. I actually don’t have any hard feelings for these nor have I ever had some horrible discussions together. On the opposite. I only feel I need to return one additional day shipping fee they took out of me because they postponed delivery through a day because of their own error.

Avoid this terrible Business.   We specifically selected them Due to Their BS pitch regarding taking additional precautions with your possessions and ensuring everything is protected.   They explicitly said They set down covering in your hardwood flooring to safeguard it during the transfer.   Throughout the transfer they ruined many things by carrying objects Which Were too heavy for a single person so that they banged round the things too much since they Couldn’t restrain the thing independently.   From the time I got to the spectacle they’d been moving heavy things into the house WITHOUT any flooring security at all.   Obviously, they fell heavy things on the ground and caused several scratches.     Now They’re telling me that they Won’t do anything to make me complete as this really is their policy:”Additionally, Jordan River Moving Isn’t responsible to the exterior or interior of any home such as, but not Limited to: walls, ceilings, floors, stairs, banisters, rugs, etc.”     Thus apparently they are free to harm your home freely and not have to do anything to rectify this problem because It’s their coverage.   It’s now been nearly 2 weeks since our relocation and They’ve done absolutely nothing about All of the harm they generated during our movement.   NEVER USE THIS COMPANY!

Before delivery, I’d definitely noted to the shipment on telephone the junction of roads where truck must arrive to provide my products. On the other hand, the truck arrived in another intersection. I was readily charged $100 more as the space of the point at which truck really came to my flat door was a ton more than another one. I told the driver to quantify another space and he rejected that idea with no motives.
There was some damage done to my own furniture that I needed the driver to notice down in the exclusion section. The motorist SHERMOE would not consent to do so. Rather, he began verbally fighting with me. He raised his voice, began using statements such as”I understand how to take care of clients like you”,”You’ve paid nothing with this movement” etc.. It was threatening and frightening. He insulted me all throughout the time that he was inside my flat. In the conclusion, he left my own dining table unassembled on the ground. He even asked me to help him build the mattress as he only had another individual from additional third party firm. The entire encounter was terrifying as well as the motorist was verbally abusive.  I’m connected with all my legal counsel to find out exactly what my legal rights are in this circumstance. I
I’d asked the customer support to possess the owner of the company call me personally to talk about driver’s behaviour. He never called, nevertheless

The sales agent John told me that the following over the telephone in the time of selling the transferring agency.
1.       Jordan River is an immediate moving firm rather than a broker and they simply utilize Jordan River trucks.
2.       During delivery and pick-up, I’d just see Jordan River individuals and nobody else.
3.       In addition, he tried his level best to show that another firm”all state movers inc” were a broker rather than an immediate firm such as Jordan River since they did not have their own trucks and their own men and women.
In lack of over 3 variables, a business has essentially negotiated a deal with some other moving sellers that’s a key to identify a business as immediate moving company or agent. It had been very important for me to deliver my merchandise to some direct moving business that will not negotiate a deal with a few other moving firm.
In the time of pickup, there was a Jordan River truck along with Jordan River individuals. But this was not true in the time of shipping. The truck has been from a firm called MAP Moving  & Storage, Miami FL. The motorist had no helpers out of Jordan River along with him. He also called a helper by a third party firm. There was a large confusion while the driver and his helper had been moving my furniture into my flat. The driver hadn’t definitely told the helper that he would also need to help him build the furniture. Another individual obviously explained me that the motorist hadn’t mentioned that previously. The driver began yelling him on and there was lots of chaos. My movement was delayed by 20 minutes

Overall, this provider tells you everything incorrect about itself. The sales man lies to you about the business and how the movement would occur. Following your products leave Seattle region, it’s another firm that manages your products. Not certain how many jumps the merchandise go through. In my instance, boxes were ruined, scrapes on tables, broken guitar chords etc.

The workers of the company were negligent, reckless, careless, reckless and dishonest. They lack training, pride and ethics as shown from the following: 1) The foreman wore and stole a souvenir hat. It’s being returned. 2) Electronic cords ripped apart making the things unusable.  3) Poor wrap of breakable objects and in certain instances…not wrapped in all and delivered in bits. 4) Dropped file cupboard during breaking and delivery items within that were not wrapped. 5) Broke off”fixed” grips 4 of my two-drawer file cabinets to get a total of 8 grips. 6) Broke all four wheels on office seat. 7) Two beneath sink cabinets were overlooked during packaging. 8) Nails and screws into office furniture never wrapped correctly and kept with furniture whilst disassembling. Rather they had been thrown into various boxes. This even prevented the movers out of reassembling the furniture on delivery. 9) Food scraps being wrapped and sent to us.  10) False accusation about my puppy biting among these as a reprisal for my claims from movers.   In fairness to the business, I must mention that the proprietor stated that He’d retrain his workers.   The stolen hat has been discovered at the foreman’s moving truck and will be returned to us promptly. Client Service rep was very favorable throughout the 3 months I worked together on those problems. We had been offered $500 reimbursement if we agreed to not write any reviews, visit websites or speak to anybody about our expertise. We refused the deal. Consumers have the right to understand!

My sister and her husband proceeded out of bathing to Oregon 5 hrs away. Once they packed the home things were left behind. Found wires pulled from the digital products. 1 man out in my brother in legislation hat and actually enjoyed it. Haven’t seen this hat. As soon as they moved things were ruined. They wrapped up the dumbest things and yet would not wrap breakable things and left then in a file cabinet. We discovered more things. The telephone cable has been torn out of the wall.
It seemed malicious. Why would anyone handle somebody else’s things so crappy? Jordan river you need to employ English speaking individuals and individuals who care and package with care. My sister and her husband so upset with this organization. They’ll be writing a review. Just take these negative reviews severely. Or experience it yourself. Such a pity!

We utilized Jordan River going to move to our new residence.   We’re so disappointed with the standard of the service.   They’ve awakened a lot of things and also make the entire experiences so debilitating.  I’m listing a few of the problems here predicated on the sequence of seriousness a.       They forgot to choose the shelves from our press centre cupboard from the truck.  We ended up using a media centre without shelves. b.      They didn’t correctly set up our beds.   We Must reinstall the beds ourselves and discovered bolts missing.    Thus Far, no luck in locating replacement bolts.      c.       We must employ a person to clean the carpeting in the old home since they walked out of backyard to front lawn through the home carrying flower pot that’s dripping sand water. d.      We must repair our electric recliner since it stopped functioning.  Some force throughout the movement pushed the power button in.   Fortunately, we managed to find the power button outside.  Don’t know how long it will last. e.      They vanished on the road from our previous location to new location.   We had been awaiting them and wondering when they have lost.   Afterwards, they advised us that they proceeded to have supper along the way.   It’s nice to have dinner, but we shouldn’t be billed for it and we ought to be advised. We had been advised It Will require 4-4.5 hours to move our belongings when they perform the first walk through.    It took them 9 hours.   It’s a 3 member team.   It’s a surprise for us that the transfer requires this long.   A Good Deal of boxes can also be putted into the wrong chambers at the new Property.    Today, We’re doing the micro-move inside the home:  pulling boxes from bedroom to kitchen.     Don’t use this company for any local move!  Otherwise, you may regret it!