Home Grace Van Lines
1722 Kennedy Blvd Suite 21, Union City NJ, 07087

Grace Van Lines

(50)
1722 Kennedy Blvd Suite 21, Union City NJ, 07087
3.6
50 reviews
Review summary
5
64%
4
0%
3
0%
2
2%
1
34%
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  • Monique Bailey
    Jan 25, 2015
    Long-distance move from New York
    Charlatans

    This firm sold their lies fairly nicely. I had been provided a qoute with a’moving expert’ (Debra Casa)after set my stock, room by room, with her, the space from the driveway into the apartment building, the participation of stairs and an elevator. She sent me a quotation of $2502. It ended up being a little higher compared to other firms were inquiring, but what sold me was that the guarantee of no subcontracted motorist would be included. She also said the movers could wrap all big furniture items in blankets, along with extra boxes will be available if I want them. Debra Casa assured me of that, she also promised that the quotation she gave me was closing. I gave her a deposit of $550. I should have ran to the hills then if she charged my credit card twice, in mistake. When the movers came I had been told my transfer could cost $3444. Kevin (Agency ) stated the growth was because the poles were different dimensions (I told Debra that they were all large), the furniture was oversize (my quotation was for smaller things ), they would have to bill me for using tape and blankets, the lift, stairs, and parking scenario weren’t contained on Debra’s quotation so that is more too. Had it not been the 12th hour of my move I’d have gone with a different corporation. Kevin told me that my delivery would arrive on 1/7/15. My shipment didn’t arrive before 1/23/15. I called daily, many times every day for upgrades or some other info. Debra wouldn’t take my calls, the proprietor (I had been told ) doesn’t get involved unless the shipment is beyond 21 days following first pickup (they picked up on 1/2/15) therefore Andre, the dispatcher, said they are still inside the shipping window.
    When the truck came the driver opened the doorway to boxes strewn everywhere. There was a massive box that had dropped on a few of my tv boxes and pierced completely through the interior. (I have to point out, Grace Van Line insist that you package your own tv’s, then the movers will come along and tell you they are not responsible for damages to tv they did not package ), I unpacked the television instantly to assess for damages. Thankful it was the rear rather than the display side that the box had dropped on. Since the builders unwrapped my furniture I discovered several things were ruined. The rear of my couch was ripped off, the floor has tears at the cloth, and the pub in the base of the sofa mattress is bent. The place packing tape in my own leather ottoman which caused harm as it had been pulled off. My son 7′ decorations (which they packaged ) were ruined! I called to talk to somebody about it the loss and damages also has been placed on hold for 15 minutes and then disconnected.
    Caution: DO NOT DO BUSINESS WITH GRACE VAN LINES!!!!

  • Guy
    Aug 7, 2015
    Long-distance move from New York
    Irresponsible and failed to solve the issues caused by themselves

    Grace Van Lines is reckless to client and failed to fix the problems brought on by their inner miscommunication.
    6/12, my shifting day in New York, Grace Van Lines forgot my bicycle in my own hall. I discovered immediately and called them. The client rep Debra said she’d organize the pickup. Ever since that time, Grace Van Lines never had any advancement of solving this matter. I called, emailed and left voice message. No reply.
    (I Kept calling & emailing & no reply )
    7/18, I moved into my new apartment in San Francisco with no furniture and necessary equipment. They still didn’t respond when to pick my bike up and when I could expect my shipping.
    (I Kept calling & emailing & no reply )
    7/21, Debra suddenly emailed saying that my stuff had been on its way to SF. How about my bicycle? No response.
    (I Kept calling & emailing & no reply )
    8/2, Grace Van Lines emailed saying Debra was from state and requesting me to phone the main office. I called and left message. No response.
    Same day 8/2 day, the dispatch staff told me that the shipping was already scheduled on 8/4 morning (less than 36 hours notice). How can the delivery have been scheduled without talking with me? They stated altering date could lead to additional cost $250. I was left no choice and had to create the final minute day-off petition to my own employer. 
    8/4 morning, the truck came 4 hours late. They charged me an additional $633 since they switched into a shuttle truck. I wasn’t given any thoughts up about this”necessary decision”. The entire process made me believe that they had been benefiting from holding my things and did not give me some choices.
    More tragic notes:
    1) The true cost was $800 greater than their quote ($3600 versus $2800), and $633 shuffle truck charge.
    2) I registered BBB on 7/15. They called me the following day. The very first thing Debra told me would be to simply take my review down rather than comprehending and solving my dilemma.
    3) About 8/3, Grace Van traces left a message on BBB”Please guidance why the situation shut as unsolved”. That is it.
    4) Their monitoring system is an internet form sending into a mysterious email accounts. Then you get an email stating your stuff is only telling you”EN ROUTE” or even”Awaiting to be loaded”. No particulars. 
    5) I obtained the very first tracking email stating”En ROUTE” and two weeks after anotehr email stating”Awaiting to be loaded”.
    Frustrating and worst company service ever.

  • Kirsten H.
    Mar 20, 2015
    Long-distance move from New Jersey
    "Dis" Graceful Van Lines

    Is there negative stars?   If this,”dis”grace van traces could have a negative 5.   From beginning (vastly underestimated quotation and did not send sufficient movers to perform the task, first consented to take charge card and 5 times after refused, even though charge was alright ) to transit (never returned calls, but failed to supply any information regarding the positioning of the furniture, shipping was 20 days late and disregarded our specified dates and neglected to provide 24 hour notice just as promised) to shipping (many parts of broken furniture -“fully insured” is BS –, many pricey things never delivered and sent somebody else’s possessions that they have not even tried to regain ), our expertise was awful. That can be an abbreviated version of all of the things that they did wrong — we’ve got longer — DO NOT USE THIS COMPANY!!!

  • Chris Biagiotti
    Jul 12, 2015
    Long-distance move from New York
    This company doesn't care about you once they have your money

    I frankly think most of those positive reviews are imitation. We had an absolutely miserable experience with Grace Van Lines. Let us begin at the start.
    1. Pre-moving moment.  Everything was nice. Our staff, Ivan, was useful and responded to our queries. We have a very fair quote and all of the fantastic reviews on this website gave us assurance.
    2. Pickup day. This is where things begin to provide us a lousy impression. The moving team was quite thorough in their own loading/packing, no matter how the cost was almost twice the quote. Now, what exactly do we understand, possibly the advice we gave due to their quote was wildly incorrect. But, we’ve got an extremely little (1000 sq ft) house and have been taken aback when the cost went from $3400 to $5600. However, now what option do we have, and we provide them the mandatory 50%.
    3. The first available day for delivery was July 1st. Ivan told us it can occasionally take up to seven days then, but generally will be within 4. We had been confident the holiday/weekend wouldn’t have an impact.
    4. Fast forward to July 6th. We have now been in a vacant home for 5 days without a word from the corporation. Half a dozen voicemails into the moving group, the sales staff, et al go completely unanswered.
    5. Eventually get through to some salesperson on Tuesday, July 7th. Our stuff has not even been loaded in NY however, and”ought to” be here by the weekend.
    6. Movers call Thursday evening to state they’ll be there either Friday evening or Saturday morning. We’ve now been in a vacant house with a 10 month old infant for 10 days. However, we’re just relieved to have us call us.
    7. Nobody calls or comes Friday day OR Saturday morning. They phone Saturday afternoon to mention they will be there by 5pm (24 hours ago when they stated it’d be). 6pm rolls around, we must phone them and they say 7pm, then get there after 8pm. Very annoying but again, just relieved to get it over with.
    8. The worst part was yet to emerge. Literally 50 percent of our material is lost out of the truck. We got our drier but no washer; pieces of this mattress missing, bits of our desk overlooking, toolboxes, lamps, sofa cushions, all just not there. To add insult, the sofa and recliner are equally damaged.
    9. We now have to devote the rest of eternity trying to get in contact with their customer”support” and need to file claims for many 20 missing bits, as well as the damaged bits.
    If you’d like a hassle free movement, PLEASE GO WITH somebody else. I know that moving long distances is hard. Nonetheless, it’s your job as a moving company to really assess the stock when you are loading the vehicle and make sure half of the stuff is not sitting about somewhere in a warehouse. $6k well spent. I’ll be sending a letter to the BBB and submitting 1 star reviews all over the area. Have an excellent day.

  • Brad
    Jul 17, 2015
    Long-distance move from Connecticut
    Worst experience ever. DO NOT USE

    Wow where to start.
    We picked Grace Van Lines predicated on discussions and emails which our shipping will average seven days. Emails that promised us that our possessions are in transit before we had been. Our stuff has been picked up on June 24th. The amount had been 50% greater than what has been quoted. I thought it may be. That is not the issue. Ivan our earnings man emailed me to reserve the movement saying our things should arrive at July 3rd. I know that there is a window which can not be ensured. As I write this it is July 17th and also our items are still sitting at their own storage center 24 days after having picked up. The only answer I get is by their outsourced customer support centre saying it will likely be placed on the upcoming available truck going in my way. I only saw in this plank households picked up following me and moving farther then me that already have their items or a few of these. I’ve left many voice mails and mails with Ivan to have this repaired and have obtained no reply. Should you tell me some thing will take seven days that I shall pack and supply for double that point. My spouse and I’ve been at a vacant home for 24 times and when I talked to customer support only this morning that they even had my 1st shipping date incorrect. I’ve got it on each of the kinds that we’d be present on the 1st. We’re currently buying essentials for our house we already have and paying money hand over fist on matters only on essential day to day things. As soon as they get your cash and your belongings you’re essentially held hostage. Here really is actually the worst experience from some other business I’ve ever taken care of. DO NOT USE THEM. They’ll treat you like gold till they get your cash and then treat you like crap. I am hoping that this can be save and read someone from building a massive mistake.

  • Buddy
    Jul 21, 2015
    Long-distance move from New York
    Run for your life!

    Worst experience of my entire life with any business ever! As soon as you create your deposit you may forget being treated as a valued client. Determined by delivery date, delivered to incorrect speech, refused to follow up, answer or return telephone calls, lost items, damaged stock, 25 days turnaround time, offered cost and actual cost nowhere near the identical amount, unethical, a entire disgrace!

  • Joanna B Miller De Zwart
    Dec 15, 2015
    Long-distance move from Connecticut
    Grace Van Lines New Jersey and Florida

    A Grace group from New Jersey came on July 15 to maneuver out us. They came five hours after the scheduled time, also had dramatically underestimated the time that it would have to pack us and move us out. It was a two day trying scramble to satisfy up with the deadline for draining the home to the final. Our products then went to storage. We asked in August that they transfer our products from storage to our new home in Florida about October 21. They really came on November 8. Then they revealed that the truck wouldn’t fit across the corner to our road, and needed to postpone the shipping, moving our goods into bigger trucks, and also requiring $3000 in money in advance to cover the extra time and energy. We’d had a quote of $10,000 in complete and the movement ended up costing $30,000. When we started unpacking the boxes, then we’re amazed at the amount of breakage: tables with legs ripped off, a seat crumbled into a pile of broken wooden components, a silver ceremony in bits, heaps of broken glasses and dishes. Boxes were mislabeled and invisibly packaged, as an instance, 5 cups at 1 box, along with a sixth in a different. The bolts that attach our boxing legs into the piano were nowhere to be viewed. In equity, the movement – in staff moved out to hardware shops to locate replacement bolts, but weren’t profitable. A tragedy more than all.

  • Tim Corcoran
    Oct 30, 2015
    Long-distance move from New York
    Worst Experience ever

    On July 30th Gracevanlines arrived to move us from
    75 Berkman Dr, Middletown, NY 10941 into Riverview, FL 33579. I had been quoted a
    Cost of 1581. The Foreman walked throughout the home called me and informed me it
    Will be $3,000. He told him if its own $3,000 then does not do it he explained lets see
    If its loaded it moves by Ft not things. Came into 2989. I advised him to unload truck
    He explained it’d cost that today no matter what. Throughout the movement he got into a fist
    Fight together with the Driver and yet another facing my wife they had been throwing furniture
    At each other and have been cursing like sailors my wife Patti Corcoran who endures
    From nervousness and was a wreck. In the end my wife went to bank to get the cash
    Since she had been told she needed to provide money. In the lender that the foreman followed her
    Into bank and demanded she give $300 money tip right afterward and he had been so loudly
    The bank teller needed to call law enforcement.
    This Isn’t acceptable and that I needed my own things returned and
    Was told that it could not be. We’re requesting a refund of $1,000 for the manner we
    Treated how our stuff has been treated how my wife was treated along with the harm to our
    Chairs as my dining room match won’t ever match.

    Here really is the worst experience I’ve ever been through.

  • A Moustafa
    Aug 26, 2015
    Long-distance move from New York
    Unethical salespeople, amateur movers, and rude/indifferent cust svc

    Unethical salespeople, amateur movers, and rude/indifferent customer support agents. That sums up our experience with Grace Van Lines. I initilally talked with my New York salesman over once and asked him to get an in-home cost quote double to make sure I wasn’t underestimating anything, but he denied and ensured me that he’d completed 2-bedroom apartment transfers from New York to Texas several occasions and that my phone-quote was true and I wouldn’t confront higher moving costs on the afternoon of my transfer. On the day of my movement, nevertheless, I had been billed about double my telephone quotation. Had I understood Grace Van Lines would bill me so much for my transfer, I’d haven’t given them my organization. Additional upon inspecting the moving truck on moving day, I discovered that our furniture and boxes needed several big gaps in between them, that certainly led to the enhanced moving biil. The movers also packaged several matters that my spouse advised them not to package, and didn’t bother to put any tags on the boxes at all. They even came without sufficient tools to dissemble that our simplest furniture and asked to borrow my own power drill! Additionally, my own Grace Van Lines salesman ensured that my possessions would arrive in 7-10 days of the move date, along with my spouse and I created an whole program around that deadline. On the 10th day I phoned customer support and found out that our possessions hadn’t even left New York nevertheless and client support rudely told me that they had up to 21 business days from original available shipping date (not even the transfer date!) To deliver my possessions and I can expect my possessions 21 business days from this date. Neither my agent nor Grace Van Lines customer support denied that that 7-10 day time-guarantee was granted to me when I was putting my deposit, however they outright refused to honor the arrangement and provided me no recourse except to wait patiently. This new program forced several sudden costs on me to buy new clothing, books, and materials to get my children’ instruction; fresh clothes for my new job; temporary bedding and furniture; etc.. And of course that the fantastic strain and hardship it caused my whole family. Upon our eventually getting our possessions five times later than had originally been ensured, we discovered a few of our possessions damaged. Our vacuum cleaner has been broken; our wooden rocking seat was broken in 2 bits; our mattress has been disfigured; and our box spring has been crushed in 2 corners. The movers sending our furniture didn’t even have a box cutter knife to remove the taped blankets out of our possessions and asked to borrow a knife out of our kitchen! At length, the movers that delivered our furniture spent more than an hour attempting to reassemble our infant stroller and crib, but ultimately told me that they can not since there were missing nuts and bolts out of both. Unethical salespeople, rude and indifferent customer support division, and amateur movers. That is exactly what you may expect from Grace Van Lines. The absolute worst going experience of our own lives.

  • Peter
    Sep 3, 2015
    Long-distance move from New Jersey
    Grace Van Lines Stay Away

    Initially they appeared so very pleasant and useful but trust me what that happens outside of the telephone call to receive your company is a [EDIT]. Rude, dishonest and money grubbing movers. They delivered several large furniture pieces broken/damaged and then they left we’ve come to recognize that they didn’t deliver all our possessions. Attempting to talk to somebody on the telephone about the issue or file a claim makes this experience much worse. And because of this they additional $800 into the transfer, asked for hints via an elderly individual, threatened not to move possessions without money in hand, and asked for additional advice about the move in at the end. Oh and in addition they additional $600 for having to move down the furniture a condominium hallway… Thief a and Complete scumbags…. Stay far away… Do not make the mistake we did… Do not think the Great talk out of their sales folks because they throw out this to moron movers

  • Lori Maslowski
    Feb 5, 2016
    Long-distance move from New Jersey
    Worst experience

    Here is the absolute most moving firm and wouldn’t recommend them whatsoever! My first talk with Debra was fantastic and she had been a great sales person. She could sell snow into a snowman. I had a couple questions concerning certain things to be sent and she was really reassuring that the things could go to the vehicle and provided packing tips. She shouldn’t consult with packaging tips. We want the things delivered asap and she said we’d be placed first on the shipping (incorrect ). First quotation was in line so we chose to proceed forward.

    I’d given Debra a comprehensive inventory list of each box, Rubbermaid container together with the contents and size inside, and all furnishings. She explained she’s never obtained such a thorough listing. It did not do some good for your job. List was supplied to the pickup team also.

    Pick up day. They arrived 3 hours late. Lead individual on the occupation Kevin kept reassuring me that he had been a specialist inspector. This was untrue. After our objects arrived we discovered how UNprofessional he had been. Our cost for the transfer today goes up $1,650. We’ve got no choice we will need to proceed and pay the extra fee. We had six instances of sealed bottles of alcohol and classic crystal decanters that I had been worried about the transportation. The bottles were wrapped in newspaper, put in compartment boxes and put into Rubbermaid tubs. Both Kevin and Debra explained no issue with placing these in the vehicle. These inexplicably disappeared and didn’t make it into Florida. Someone had a fantastic celebration in my cost. Plus maintained the bathtub of cleaning products to clean up after their celebration.

    Delivery: Many calls numerous emails to Ivette 20 days after our stuff arrives. I had been shocked at the state of the boxes and Rubbermaid containers. They had been ruined beyond reuse. The truck was packed and then smashed like a garbage truck. The delivery team, a husband and wife team, I do not recall their names but they had been astonished at the damage. They can see how angry I was and they were really understanding. Furniture broken past fixing, scratches on furniture, as well as the lost items beside the spirits and decanters. Flat screen tv packed with a moving box particularly for television’s damaged beyond use. Seems like it had been turned on. Several calls for Ivette to find the many missing things was futile.

    Claim: Followed their process on the promise. Claim submitted Novemer 5, 2015. It has now been 92 days after and still have never been reimbursed for the things damaged and reduction.

    I DO NOT RECOMMEND GRACE VAN LINES AT ALL. THIS IS A HORRIBLE MOVING COMPANY AND They Don’t FOLLOW UP WHEN There’s AN ISSUE. HORRIBLE HORRIBLE EXPERIENCE. LOOK ELSEWHERE FOR A MOVING COMPANY.

  • Dan
    Feb 17, 2016
    Long-distance move from Massachusetts
    WORST MOVERS EVER

    WORST MOVERS EVER. First off, don’t feel some of these positive reviews listed on this website. If you see, each positive review wrongly capitalizes the organization’s title (i.e. Grace van traces ) in precisely the same manner, suggesting that these”glowing” reviews are absolute junk written by precisely the exact same individual (probably the owners/employees) to be able to properly bolster their authenticity. Conversely, trust at exactly the identical unfortunate story that’s happened to a lot of fantastic men and women, myself included, in the control of such a badly run and inconsiderate firm. I URGE YOU NOT TO USE GRACE VAN LINES, Irrespective of the guarantees they could make.

    Below is a list of my own experience:

    1.) DELAY:

    When I initially booked moving solutions together with Grace Van Lines on June 1, 2015, I had been confident that our items could be picked up on June 27, 2015 and could be sent in Chicago prior to the 4th of July. I said to the customer support representative, Debra Casasaid that time was of the character in the delivery of the products. She guaranteed delivery on or before July 4th, and it was that reassurance which I determined my decision to book by Grace Van Lines.

    Our products have been picked up on June 27, 2015 at Boston as advised. Kevin, the moving director with Grace who handled that the pickup, again affirmed that Grace will be in a position to shipping in Chicago over the time period discussed. No reference of a deficiency of trucks or a delay in scheduling has been discussed on the pickup of our products, otherwise I’d have made other arrangements.

    Our initial shipment wasn’t delivered before July 17, 2015, obviously later than the date guaranteed by Grace Van Lines. Further, our dispatch wasn’t full upon delivery — many important parts of furniture were not about the shipping truck. These products weren’t delivered before August 12, 2015. These products were the headboard into our king size mattress along with also the rocker mechanism for our baby’s glider seat. Our mattress couldn’t be constructed with no headboard and also our glider seat necessary for baby feedings was left useless with no things — both were crucial for good usage. Our household was once more made to sleep on the ground for a further month while those products were returned and found.

    The initial delivery group advised me that these products were not set on the shipping truck from New Jersey regardless of the motorist’s demonstration that they were overlooking each his stock test. I again placed daily calls for Grace Van Lines and has been advised that my things couldn’t be discovered at that moment. It wasn’t till August 1 which I had been advised that the headboard was found and that it had been sent instantly to Chicago. At precisely the identical time, I had been advised that the glider mechanics was probably lost.

    The headboard wasn’t sent as I had been informed by Grace Van Line’s customer service representatives and shipping director. Really, I was afterwards told on August 4th that the headboard had been on a truck in route to Chicago. That, also, had been a lie. My everyday calls remained unanswered, and that I was eventually advised on August 10 that these products were uncovered and were really on a truck. They didn’t arrive till August 12th at Chicago.

    2.) CUSTOMER SERVICE:
    Following Grace Van Lines picked up our products in Boston at June 27, 2015, our family started the trip across state to Chicago where we all anticipated upgrades about the immediate delivery of our products. I started making placing calls on Grace Van Lines on June 30, 2015 to ask concerning the status of my shipment. My requirements were unanswered. By the time of June 30 through July 7, I created daily calls (sometimes twice per day ) and delivered several mails checking about the status of my delivery, and none had been returned. Once I finally reached a person with all the business, I was advised that my products were in holding at a warehouse in New Jersey and have been awaiting an open truck to go toward Chicago. Nobody can give me a quote on when stated truck could leave and/or arrive at Chicago. I again made daily calls from July 7 through July 14 with comparable non-responses. In the end, on July 15, later asking about promises and legal actions, I was told that the delivery truck had been in its way.

    3.) Higher BILLING
    Upon my first booking of this firm using Debra Casa on June 1, 2015, that comprised a comprehensive inventory composed of a item-by-item record of all of our furniture plus also a generous estimate of boxes and containers to be sent, I was awarded an original quote of $2,838.00. I spoke , in detail, exactly the speech, place, and descriptions of both the pickup and drop away houses. Ms. Casa advised me that the”shuttle service” wouldn’t be required for this particular job. Further, she advised me this, if it had been, any extra costs could be waived.
    Whenever the Grace Van Line supervisor, Kevin, came in Boston on June 27 to pickup the merchandise, he advised me that the initial quote was wrong. Especially, he almost doubled the price since the boxes recorded on our stock were signaled as”moderate” compared to”big” — a sign I had never gave Ms. Casa — along with inflated costs based on disassembling a variety of things (thus generated additional”things” for shipping ). My closing quoted price was $5485.72. Kevin then told me that this is actually the MAXIMUM amount that I might be billed upon delivery. Regardless of shuttle prices were discussed. In actuality, I suggested that the shipping truck could fit on our road — that it did — to which I had been advised that was great enough for shipping of their products.

    When our dispatch finally arrived on July 17, 2015, and also as the truck had been parked in front of the flat in Chicago, I had been advised by the delivery group that an ADDITIONAL $1215.00 was promptly due to your”shuttle charge”. No this fee was ever agreed to, and no this fee was accepted by me beforehand. As my things were being held hostage, I had been advised by the delivery group that my goods wouldn’t be published until the fee has been paid, and that I might”take this up with promises” after the truth. Again, no such commission was EVER shared or agreed to before the moment of shipping.
    In general, we have been charged $6,700.72 – $3,862.72 over initially quoted — to get work that has been sent late, imperfect, and ruined.

    4.) INCOMPLETE SERVICES
    When the very first of our objects originally came at Chicago on July 17, the shipping group lacked the resources to correctly reassemble our sofa and day-bed which was disassembled from the pickup group. They left the task without gathering these things each contract.

    Likewise, once the glider and headboard assembly came on August 12, I had been told from the shipping group which meeting of the mattress and bed seat — that was disassembled from the pickup staff — could be added price. They refused to help in gathering without money payments.

    Both solutions were incomplete in accordance with the contract.

    5.) DAMAGED GOODS
    As stated from the Claims Procedure Package, many items were ruined or were missing crucial portions upon delivery. They comprise:
    – Grill — overlooking leg bits
    – two Ceramic Stools — ruined — packaged by movers
    – Baby Gate — ruined
    – two bookshelves — ruined — packaged by movers
    – Different overlooking hardware for furniture

    6.) LOST GOODS
    Several important pieces of hardware into our sofa, TV rack, and cupboards were not delivered. These products were dropped rather than accounted for if they had been disassembled by Grace Van Lines employees both upon pickup or transportation. These products no shortage their intended functions, such as an inability to put in shelves in the respective closets and TV stand, and our sofa is currently missing several screws and legs which make it secure.

    7.) CONCLUSION

    The absence of professionalism, is based, improper charging practices, and inadequate operation of Grace Van Lines through this movement was completely unacceptable and probably in breach of national proceeding regulations and business standards. I’d expect to be paid for the several levels of hardship set on my loved ones, such as intense delay, relocation disputes and expenses, and harm, and of course hotel expenses and other relevant expenditures, due to their respective material breaches of the arrangement.

  • Sonja
    Oct 13, 2015
    Long-distance move from New Jersey
    Not so good overall experience

    Hired Grace Van Lines to perform my own transfer from New Jersey to Florida. Certainly not a great and incredibly stressful encounter. The quoted cost didn’t fit, it had been almost impossible to reach somebody once my possessions were selected up, unprofessional moving folks upon my place at Florida ( furniture wasn’t set in together ), quite cluttered…. Bottom line that they do not care about the client, they all care about is just how much additional money they could make from you!!!!

  • Megan
    Aug 11, 2015
    Long-distance move from New York
    Would not honor the contract.

    We picked Grace Van Lines according to consumer testimonials, which have been overwhelmingly favorable. My husband phoned and has been quoted a cheap figure to transfer our loved ones by a 2200 square foot house. We found it incredible, so that my husband asked the salesman to return to our house and evaluate our possessions to get a more precise quote. Ivan, the salesman, arrived at our house. He was quite considerate and respectful. I showed him each room in the home, such as garage and storage. He also came back with a quotation for our relocation. It still seemed low. My husband advised him to produce the quotation greater. We finally agreed at a cost of $2900, and also the firm calls for a”binding quote .” Between the period Ivan arrived at our house and the moment we moved, our situation changed. We eliminate different things, such as large furniture things: a couch, futon, kitchen dining set, baby mattress, infant swing, queen sized mattress, and 2 bunk beds. On the afternoon of this transfer, the movers arrived four hours late. They took one look in our boxes also stated they might never go us for so low a price. The foreman required a new stock and gave us a brand new quote: $5600. This is over double the initial”binding quote.” They refused to place anything around the vehicle and they refused to undermine or maintain the claims in the salesman.   They stated,”Our firm won’t honor this contract.” This is a business error. This wasn’t my spouse or husband underestimating our possessions. Bear in mind, we needed to ask the salesman to offer us a greater bid. The business must have been held liable to the claims of the own salesman. We abandoned us in a rush –we’d airline tickets into our brand new destination the following day. We had a couple of hours to come across an alternative moving business –one which was more costly than the initial bidding, but they had been fair and maintained their promise. My husband spoke to Ivan about the telephone and he explained that they would be not able to repay our $300 deposit. Fortunately, the manager looked after that and the deposit has been reimbursed fast and in total. The guys who arrived to move our possessions were kind, considerate, and respectful. While we believe that the business was dishonest, we in no way hold the real movers answerable.

  • Kim Alwang
    Dec 15, 2015
    Long-distance move from New Jersey
    Should you use Grace?

    If You utilize Grace Van Lines? I had been provided about $100 complete restitution for the shipping I received. It is possible to read the subsequent first claim letter and choose for yourself. (There was another comparable which travelled toward a charm to get a instant testimonials of my claim). Notice: If nothing was broken/lost, the letters still would have been shipped. I didn’t incorporate all”display” pictures but a pick two which show poor packaging (upside down and sideways boxes….there were many more than shown) and among those numerous badly damaged boxes/bins.

    “Dear Sir or Madam:
    The subsequent letter details my criticism over support, harm, and loss within my proceed utilizing Grace Van Lines. I’m looking for half of my cash as a result of a totally irresponsible shipping. My price
    For the transfer was $8701 and $1,000 in hints for a total of $9,701. I’m looking for a settlement of $4850.50 for inferior support. Restitution for any itemized damaged things I show in this claim could be contained within that settlement.

    Why I picked Grace Van Lines:
    After much injury in my family, I had been seeking nothing
    Brief of skilled support for my own move. The final thing I had was more stress. I have done lots of research, discovered 90% excellent testimonials from several sources and needed the compliments of an acquaintance who employed Grace to get a more local movement. For lots of the few negative reviews, the business reacted to the inspection in a professional, courteous manner. After calling many different businesses, this was new to me. I read their advice carefully and picked them knowing I might have gotten a cheaper cost, but also understanding I wanted something to really go as easy as you can in my family’s life. My rep in the business, Richard, ensured me Grace ran a tight ship and I’d have a customer-pleasing move.

    In the Grace Van Lines site:
    “Being a small business, we are aware of the value of top quality solutions and client satisfaction. We maintain these values and invite you to forward all of your opinions and information to our customer support desk. Our clients can depend on timely and economical moves. This explains why we’re the number one choice moving business in New Jersey and its neighboring regions. We don’t overbook our solutions and rather concentrate on the particular needs of individual clients; just place, ours is an agency with a personal touch. The team at Grace Van Lines understands all aspects of the moving industry because they’ve been operating in the market for several decades. The direction extends to a fantastic length to be certain that its employees are capable and preserve the values of consumer satisfaction and higher excellent service delivery. You can expect us to transfer your stuff without
    The fear of pilferage or breakages.”

    This really isn’t the sort of service that I obtained, primarily from the delivery and storage procedure. In reality, short of dropping all of my things or everything dividing, I can not envision it moving worse. I paid top dollar to get the
    Outcome I dreaded most.

    The Problems:
    1) I had been told from the Pick-up Captain (Michael), by Richard (rep), also from the the Delivery destination sheet I needed to signal (Exhibit A
    — yellow sheet), that my delivery will likely arrive at
    4 to 7 business days, however that worst case situation is 14 business days from earliest delivery date. Please be aware that this is mentioned in BLOCKED kind for Southeast deliveries. (see Exhibit A —
    Yellow paper). Afterward, when calling about the delay, I had been told by somebody who, no — that is incorrect, it may be 21 business days. And at the fine print, it says 30. Yeah, I understand… nice print, nice print, fine print. However, if I can’t count on heavily researched type on the arrangement, why is it all there? Why was Grace telling me 14 days? My stuff came in roughly twenty business days…. The day
    Before my children started a brand-new school and I began a brand-new job. I needed to purchase school supplies that I already owned that have been stuck on the vehicle, in Addition to other household items
    Because after several promises, I did not understand when my stuff has been forthcoming. Having a house/garage filled with boxes in rather suspicious state, it was only fantastic starting a new occupation. In addition to it, the excess care we needed to take in assessing boxes we weren’t likely to unpack nonetheless and planning that this claim has cost me several hours which should have been committed for my freelance writing and social networking tasks.
    2) Once I inquired about the procedure my things could have to return, I had been told from the Pickup Captain (Michael) that all could be removed from the present truck and proceeded right onto the
    Truck which will make the long distance driveway together with a range of different customers’ stuff. How many customers would rely on size of heaps. Subsequently truck would wait till complete and a motorist was
    Delegated to return. Certainly, that did not happen. By the status of my boxes, it seemed like my stuff had been literally thrown out of place to place and if phoning to learn about my shipping, was advised my stuff was at a warehouse. When we inquired about the possibility of people’s things getting mixed up, we had been confident that plywood walls were put between customers’ possessions on the vehicle. The shipping truck did NOT have walls, and did not even possess a strap to split
    our stuff. I’ve an image of our material mixed in with a different customer’s substance (Exhibit B). In reality, the movers unloaded two things into our driveway which weren’t even ours. Fortunately we noticed.
    3) The truck had been packaged so badly that the two local movers that fulfilled with the truck, along with the driver, along with also the shipping captain (Alex) were horrified at how in which the truck was packaged. Alex took images. The material was packaged so haphazardly that after the midst section of our material has been unloaded, the left side toppled, such as our two-piece china cupboard, which dropped on one of those men. My husband and another moving man had to spare the bad man below the heap. Why my china cupboard was packed toward top of this truck at the first place appears to be pretty dumb. (Exhibit C
    –wake of avalanche left side. Cardboard blue and wrap blouse are my china cupboard ) The china cabinet itself wasn’t damaged, but both glass shelves which were packed separately (from Grace) had hurt. Not certain where they had been in truck. (Exhibit D)
    4) A lot of our boxes (cardboard and plastic or rubber ) seemed like a gorilla was operating the warehouse or loading the vehicle. There was obviously little attention paid to boxes indicated
    Delicate. Some of the milder boxes and/or delicate were on underside of piles. I counted at least eight which have been filled upside down or sideways. (Exhibit E – sample of upside down boxes)
    A few of the boxes were really outrageous — obviously thrown about more than once. A few the cardboard boxes were unloaded like carrying a heavy baby since the box was about to fall apart. The majority of my cardboard boxes began out brand new and the few who weren’t were in great form. (Exhibit F — this heap of pictures illustrates the dreadful treatment of our possessions )
    Since we planned on utilizing storage from the garage to get some things, We’re also out a Lot of plastic/rubber
    Boxes which could no longer be utilized.
    5) My boxes should have done lots of tumbling and opening because of their condition and because of this fact that we discovered the contents blended in ways we never would have packaged. By Way of Example, at
    Least four vacation boxes were included in some kind of mess. I discovered xmas stuff from the Thanksgiving bin, empty decoration boxes in 2 boxes, together with the decorations Which Were in them at
    Pickup scattered through different boxes, and broken charger discs. 1 decoration, I never discovered. There had to have been an upset and individuals simply chucked things back in boxes. (Exhibit G
    — different shots of this mixture ups). Another box, filled with versions, packed closely, had hardcover novels in addition to these versions.
    No way could we pack books in there! In addition to it, box has been cracked, indicating it had dropped, was thrown, whatever.
    (Exhibit H)
    6) Three of my things which were boxed in their first sytrofoam packed boxes were fine, but their boxes seemed just like they went through a war zone. I understand they didn’t leave my NJ home that
    way. Along with the box which was also wrapped in thick plastic which holds my wedding gown was also ruined. Dress is nice, fortunately. But why should there be so much harm to this many boxes in
    1 move? Not professional. A person was in a major hurry.
    (Exhibit I)
    7) From the time that the truck was almost empty of our belongings, among the movers came out with a couple of handfuls of loose Lego (my son’s prized possession) and afterwards, my verification Bible! It was
    Packed with us within a tight fitting publication box within a box of novels. But there it was on the ground of the vehicle, its personal box never discovered. Seriously?
    8) You will find all these warnings on paperwork regarding being home and accessible once the truck comes and charges for creating the truck wait. Nevertheless a) we were supposed to be known as an hour prior to the
    Truck would came and weren’t –fortunately we were coming home just as the truck came at our growth and b) the truck could not unload for more than an hour since the neighborhood moving men hadn’t arrived. Maybe they were not called in a timely way? When I have a really good thing to say about our shipping –and I really only have this one–the 2 men that fulfilled the truck, besides being overdue, were super considerate and professional and hardworking. I found it strange that there were just 3 men to unload the truck, together with the regional men doing the majority of the work, if there were five men in NJ for pickup, but anything. It did take a very long time to unload the truck along with the shipping captain could not get out of here quickly enough. The regional men left before we can tip them. I am hoping that the shipping captain gave them their share as he stated he would.
    9) LOSS:
    During the unloading process, we kept getting diverted from assessing the box amounts coming from the truck. As for me, I believed the moving captain should’ve been doing this, but involving photographing all of the harm and incredible box piling and performing preliminary tests in boxes, so we did not have time. Afterward, when my husband suggested we do a count
    With the captain, he explained that he did not have time, he needed to go. In addition to it, he did a rush job placing our dining room table back together, leaving just two screws unused and then one dropped out afterwards. Our BBQ grill, rocking chair, and one sided desk/table were
    Left for us to unwrap. My husband and I did a test from the stock list ourselves and discovered 25 missing amounts. A
    Couple were twice amounts, a couple of boxes were numbered twice. But we do think we’re overlooking a few boxes. I could not tell you everything, besides the kitchen box of cleansing products and
    Kitchen do-dads and a single Xmas decoration mentioned previously. But we’re hoping most of these numbers are missing because of mistake in placing on the decals rather than that We’re missing items we
    Are not thinking about and will suddenly recognize afterwards. List of lost item amounts attached to rear of the listing. We contacted Grace and following a great deal of run around, eventually the warehouse got them back to say they did not find anything. We contacted Alex who stated he’d assess the truck farther down their conduct, but he did not find anything. I can only expect boxes did not go to individuals who did not
    Recognize they did not belong to them. With no walls, anything might have happened.
    10) DAMAGES:
    Look, we do not expect to make it through a movement 100% unscathed. When I had a few glass things break or an easy scrape something and did not witness amounts 1 — 7, then I would not even bother to call the moving company about it. But this encounter has price sanity, reduction of time adapting to living in a new country, anxiety, cash in the Means of buying things we already
    Possessed on the truck which we did not believe we’d need through our first two weeks here, placing this entire claim jointly and much more cash ($19 for your pictures we needed to have published ). This
    Experience has really sucked. I’d have been better off paying less to take my chances with a less revered firm. I must have gone with all the firm my father-in-law proposed, whose
    Finest review was three celebrities and had countless hundreds of
    1 star complaints. I’d have paid much less for comparable outcomes, or possibly gotten the surprise of a nice encounter.
    The subsequent broke / was ruined during this movement:
    – Insignia 47″ HD TV
    — gouge on screen. Inspired by Grace. (Exhibit J) Sorry among pics is fuzzy, however, Alex (shipping capt) took pics of the also.
    – My Bob-o-Pedic foam mattress. It had been folded in half at shipping and still has yet to return to normal. There’s a massive bulge inside, the shirt appears to get separated from itself at corners. Ruined.
    (Exhibit K) Alex also took photos of the. I really don’t know why it was packaged like this at the first place, after which it sat like this for almost a month.
    – Secretary Desk: Produced with my grandfather. Scraped/gouge on underside part. Inspired by Grace since I desired”professionals” to make certain it was secure. (Exhibit L)
    – Disassembled wooded dining table. Piece arrived off. (Exhibit M)
    – Shattered Xmas eyeglasses (Exhibit N)
    – Broken Xmas decoration (Exhibit O)
    – seat leg loose/ bent outwards. Fixed, but packaged with Grace (Exhibit P)
    – Broken off grip garden tool box (Exhibit Q) Tools located on earth of truck
    -Shattered Etch a Sketch toy. (Exhibit R)
    -shattered lantern (Exhibit S)
    – divided giraffe (Exhibit T)
    – Shattered cake base cover glass (Exhibit U)
    – Audio box wooden border ruined as was box (Exhibit V)
    – Bottom of Charbroil BBQ unit bent on endings and centre (packed with Grace) (Exhibit W)
    – Four margarita glasses shattered (Exhibit X)
    – Vinyl punch bowl (Exhibit Y) deciphered
    – Many Gargoyles chipped or scuffed. All was wrapped carefully in bubble wrap. Nevertheless there was stone/clay debris in the base of bin. Can it all fall out at any stage? (Exhibit Z)
    – Mickey Snow Globe figurines busted off. (Exhibit AA)
    – Broken moose from a different Christmas box (Exhibit BB)
    – Coalport Bone China salad bowl. Were wrapped packaged very carefully, tagged brittle and in plastic bin. Damage to underside of bin. (Exhibit CC)
    – Broken fairy wing (Exhibit DD)
    – Broken ceramic hot plate (Exhibit EE)
    – Diploma framework glass (Exhibit FF)
    The sum of damaged things across numerous boxes/bins is absurd. This isn’t going with caution. While I record a few of the larger ticket items on your own claims form, Lots of the other busted
    Things I don’t have receipts because they were presents or very old. Some, such as the chargers mentioned before in a Xmas box will be tough to replace at that price I got them at. In a nutshell, I don’t have any curiosity about being nickeled and dimed by the pound to my own damages. When there wasn’t so much harm to containers which would be something, but my possessions were certainly treated like garbage and hauled without appropriate walls and restraints. They had been stuck at a warehouse too long once they ought to happen to be placed directly on a truck as I had been advised. They have been clearly thrown around and piled with regard to”delicate” notes, size and weight. I wouldn’t have this much harm with no inadequate support.
    11) I’d love to feel that my expertise is an abnormality at Grace’s service. Following delivery, I moved back to the inspection sites I
    Had gone to where I discovered these glowing reviews. I thought maybe I’d made a mistake–that I’d appeared the wrong firm. What I discovered was
    That in the end of June during the start of August, scathing inspections had suddenly surfaced that seemed similar to my experience. I think the firm took on a lot of work and
    Could not satisfy its workload with no shortcuts. Perhaps they outsourced to lower companies? I really don’t understand. What I do understand is that I did not get the customer committed service that I had been assure
    D. Including hints, I paid nearly $10,000 for this particular movement. I need half of my fee back. I really could have made several trips along with my two cars back and forth from Jersey for much less hassle and money than
    this. Thank God I shipped most of my good crystal and china on ahead with folks going down to FL before us. Without doubt, I’d have dropped a lot of it.

    Grace Van Lines rep, Gemma, that I dealt with for delay and harm problems agreed that the service we obtained wound up really poor. She apologized profusely, but stated she could just guide me to movingclaims.net. Please allow me to know whether there’s some other information you want. I’m one of several families that I know from up North who have moved or will soon be moving shortly. Can
    I Suggest Grace? Surely not without acknowledgment of
    Them creating a massive boo-boo and providing restitution to this. I picked them because of their professionalism in handling angry reviews however few. I’d like them to demonstrate that professionalism today. At the same time, I hope that they make great with whoever’s things was into the left and from mine to the truck; When that truck proceeded on, it has to have all fallen to the center.

    In summary, to reiterate, I am not thinking about being nickled and dimed for $.60 about the pound to get a load of items which wouldn’t have been ruined or even to the inadequate treatment of my possessions. I would like a settlement of the shipping fee which was supposed to move toward specialist motion of my belongings and a management team that”goes to a fantastic length to be certain that its employees are capable and maintain the values of consumer satisfaction and higher excellent service delivery.”
    I didn’t get anything near this.”

    So if YOU utilize Grace Van Lines? I will not let you know exactly what to do. You are going to need to make that choice for yourself.

  • Richard Anderson
    Jun 26, 2015
    Long-distance move from Massachusetts
    Nightmare Pricing

    I had my agent give me a quotation and additional moving companies and that I picked Grace due to rapid reply and pricing.  Well did I make a massive mistake.  I carried with my rep several occasions on my stock items and exactly what they had been.  We understand there might be a few alterations required but not over 10 percent of this quotation.  Whom I saw problems I dealt like he had the wrong number of night stands and even dressers.  I also pointed out via email that there were mirrors together with all the dressers and they had to be wrapped.  His reply was that they would do this without a reference I would need to pay a whole lot more because of that.  We also discovered that all of the mattresses necessary to be covered as well as a cost of $30 every which we were not informed about.  I told him we had a kitchen table with 6 chairs, he set that as a little table that any dining table with 6 chairs isn’t tiny.  He then informed me my packed boxes in which moderate size boxes as it fact they had been big boxes that included a ton more of this price.  After all is completed, my bill went from $3200 to over $6,000.  There customer support staff called me after 5 times of me leaving messages with anybody I could and  they gave me a $30.00 discount.  What a slap in the facearea. Grace is your worst moving company plus I wouldn’t ever recommend them to anybody.  I’ll continue to combat this but I understand they’ll do nothing.  Time will soon see.  Job amount is G7357585

  • Harry
    May 13, 2015
    Long-distance move from Massachusetts
    Dont Trust - All is not green!! They are cheaters

    Don’t trust this business, they’re whole group of CHEATERS.
    Gemma Thompson, the owners daughter is rude, unprofessional and comes with a mindset on the day of the transfer. She had been fine intially to acquire your company. But on the afternoon of the movement she charged me 150 percent over the agreed cost. She was quite rude and not proficient in any way.
    Grace Van traces, didn’t leave any support for my transfer, I needed to look for a different business to eventually do the movement for me personally. Now this organization is giving me hard time to revert my deposit back.

    WHOLE BUNCH OF CHEATERS! Please dont choose this business in any way.

  • Jennifer
    Apr 2, 2015
    Long-distance move from New Jersey
    They quote low and then...watch out

    I can begin by stating that I must have listened to the warning bells that went off in my mind, once I got the phone about the quotation and then we kept getting disconnected.
    I gave him all in my listing including the staircase etc. and that I had been quoted 2250.00 for my own move. I’ll be fair in stating that they gave me a chunk of two p.m. to 4 pm plus they called and came at 11:00 a.m. that was wonderful. 
    But that is where it stopped because then I had been charged another 1300.00 bucks for blankets, TAPE, stairs, and bins. (that I advised him I was planning to use) rather he uttered boxes.
    I had been so mad at the ridiculous up-charge I was ready to ship them home and phone a different organization but my husband insisted that people simply finish together. (another error ) because if they did arrive prior to time with my things. They billed me the following 100.00 bucks on birth that they will accumulate thoughts you before they even open the vehicle to offer you the furniture at which stage it’s too late to do anything about that.
    NEVER, EVER AGAIN WILL I USE THIS COMPANY!!
    I am still wondering how they obtained to the BBB record, which will radically change once I give them a phone.
    I could comprehend that a maybe 100.00 bucks yet another 1300.00 and the additional 100.00 upon birth has been too much!!

  • Cassandra Deegan
    Dec 28, 2014
    Long-distance move from New Jersey
    Extraordinary service

    No more awful business for my transfer!! Last time several furniture have been broken due to inadequate security! So I chose to proceed with Grace van lines and last October I utilized them 1sttime. Even though this is my ist time together but my sisters hired these men many times and they’re quite happy on these. So according to their recommendation I hired Grace. Since I learned about these, they happy me with their nicely manner and exceptional service with time understanding. So I wish to provide a huge thank for Grace van lines.

  • Willie Novak
    Jan 21, 2015
    Long-distance move from New Jersey
    Awesome service

    Although Grace van traces office had been quite close to my house but I was so lazy to visit their workplace after which I chose the telephone number and phoned to converse together. In half an hour I’ve got the verification however email! I transferred a 2 bedrooms flat’s furniture. Bookshelf, Fridge, TV, Desktop pc and a few classic furniture were put to my brand new apartment that was in Arkansas. Nothing has been damaged. I didn’t locate any sluggishness one of the group members. Good men and amazing support

  • Irina Rossi
    Jan 31, 2015
    Long-distance move from New Jersey
    Safe move

    Oh! It was a cloudy morning and had been really scared for my movement and recently purchased furniture. I was believing all of the time that”could I reach in my destination timely??” It was so tensed instant! However, the reputable firm, Grace van traces put my stuffs together with complete security and amazing security. They packaged all stuffs together with wrapper and utilized some bag to set some little products. Safely attained in my location despite being demanding weatherwithout any harassment. Thank you Grace for secure transfer.

  • Gene Lambert
    Aug 1, 2015
    Long-distance move from New York
    No more mediocre moving companies

    We move around a long time and constantly get stuck with quite mediocre moving businesses. We’ve come to expect today that a few of our items will crack, a few will get ruined and a few will probably be lost eternally during relocations. However, I was proven wrong by the very efficient movers out of Grace van lines. These men were so professional. They came on time and required quite less time to complete the packaging – loading procedure. The delivery was made on time to Birmingham, AL.. Surprisingly nothing has been broken, lost or damaged. It was such a simple move from NYC to Birmingham and that I just have Grace van lines to thank you for it.

  • Jon Cordon
    Feb 3, 2015
    Long-distance move from New Jersey
    Easy communication

    I proceeded with my family in New Jersey to Delaware with the assistance of all Grace van lines. They were amazingly patient with me. I shifted my shifting dates back. We checked that the date on 16th January. I’ve not ever used any movers before so that it was my very first movement! I believed it may be a lengthy procedure. Five movers have been adjusted for my transfer. They came at 8 in the morning having a large truck and parked at the block close to my own apartment. Loaded big furniture and what happened fast. They had not taken any fracture. Very simple to communicate together. I don’t have any criticism and will use them again.

  • Elma Hively
    Jan 26, 2015
    Long-distance move from New Jersey
    Safe and fast move

    Yesterday evening I’ve finished my third go using Grace van lines. They surly impressed me. Picked my stuffs from Trenton, NJ. They were true practitioners from start to the finish in each time they worked for us. Before I thought of all moving companies offer only anxiety, they proved me wrong because their very first coping with me. The first two or three move for this mover was to get brief distance relocation. This time I changed my place to Louisiana and again hired them. Their group leader was fantastic. All of these followed him frankly and sincerely. This was the cause of quick, effective, secure and speedy move. So thankful to them!

  • Jack Brown
    Feb 7, 2015
    Long-distance move from New Jersey
    They deserve 10 stars!

    There’s absolutely not any doubt of this truth that Grace van lines have become the most deserving business within the area of packaging and moving. The transfer was outstanding and the shipping attained our new address following 4 times and with no damage. I checked the stock personally and was really pleased to observe that the fantastic job Grace van traces had completed for us. For their true effort and work that I provide them double loaf and recommend them to those that want to move effortlessly and actually enjoy and thankfully remember moving in their very own residence.

  • Henry Curtis
    Jul 11, 2015
    Long-distance move from New York
    Miracle made possible

    This is my transfer out of 1 shoe box into a different, meaning one miniature flat in Queens, NY to a different small flat in Chicago, IL. However, I was not gonna devote up in my favourite parts of furniture. So I hired Grace van traces. They promised to receive my enormous sofa in 1 slice out my 6th floor flat. Plus they did, so I could never work out how they were able to get it done though. They’re just short of magicians. They deserve all of the moving business awards, even if there’s one!

  • Harold Palmer
    Jan 2, 2015
    Long-distance move from New Jersey
    Smooth and relaxed moving

    I must say I was skeptical when I first began searching for a moving business. I got estimates from 3 firms and Grace van lines developed a wonderful quote to transfer us out of my 3 bedroom apartment to a brand new 4 bed apartment at my new location in Alexandria, VA.. The moving was like packaging. They turned up early for the packaging along with the group of 3 guys that came packaged everything within couple of hours, together with everything shielded and nicely wrapped. They arrived punctually, filled everything carefully. All of the furniture that required dismantling got hammered and put back together in the new location. Entirely a smooth movement and I want to expand my gratefulness to the men involved with my transfer; they have been quick, attentive and beautiful.

  • Julian Peraza
    Jan 11, 2015
    Long-distance move from New Jersey
    Really enjoyed their service

    As soon as I moved last time, I advised the next move could be using all the Grace van lines and that I met my promise. Last month they did outstanding job for my home move. All of my stuffs were altered safely and in timely manner. I was completely impressed by their efficiency, honesty and competence. It was so incredible to me that they packaged everything within few hours! I could not presume it. Really appreciated the move. Thank you for your good care. I’ll recommend Grace van outlines to everybody who wishes to maneuver and needs a plumber.

  • Victor
    Mar 12, 2015
    Long-distance move from New Jersey
    Outstanding moving services

    Last time we went together with Grace van lines and fortunately it had been the best move in my entire life. Their charging process was quite transparent. The men worked at instantaneous pace. Their employees were scheduled to arrive at 8.30 am and came five minutes before their period. The crews took aside our one big cupboard, a dressing table and dining table, two big size beds. They were likewise expert on shipping. No criticism was increased from my own side. I’m honestly recommending them to get a fantastic move.

  • Cindi Upton
    Jan 12, 2015
    Long-distance move from New Jersey
    I will hire them again

    Yesterday evening I had an amazing encounter with Grace van lines. It had been so smooth and secure proceed which refreshed my thoughts. Throughout the afternoon, the moving men packed up using wrapper and utilized a few bucket. Worked very quickly with their powerful and expert hand. I enjoy them very much. Really it was my 2nd encounter together. They touched my destination in quoted window. The supervisor called me a few times upgrading my possessions status. I was very fascinated seeing their driver’s efficiency. He could managed his huge truck via a sharp and narrow twist except any episode. That impressed me. I’ll try them again, guarantee!

  • Lola Gerace
    Feb 11, 2015
    Long-distance move from New Jersey
    Safe delivery

    My dad had a few old furniture at our shop, I wished to put them up for sale. We obtained the client and chose to move it to them. I had been quite curious if I’d find any secondhand inspector. I searched a lot but the majority of them did not answer my response. After a while, I got a speech from my cousin. I went there and spoke about my shifting strategy. I advised them that a few furniture needed to fall with no harm. They promised me with a safe movement. The entire invoice has been paid after having a secure shipping. Did great job with finest professionalism. Thank you Grace van lines.

  • Marvin Cross
    Jul 17, 2015
    Long-distance move from New Jersey
    Adaptable and organized

    I needed to move from Clifton, NJ into Topeka, KS for work functions and that I hired Grace van lines to aid with the transfer. This firm was in the company for long enough to create services and resources which new businesses don’t have. They offered me a reasonable cost and delivered over 4 quite competent guys. I needed the guys to be nicely organized because my valuables mean a great deal to me and that I was not going to allow them to take things for granted. I must say, they performed carefully. Every little detail has been taken care of. From packaging all of my stuffs into carrying them out into the trucks – everything has been done quite effectively by the guys. They were quite inventive with unorthodox pieces of furniture and it was very good to determine their adaptability. The shipping date has been set 7 days afterwards and everything came at Topeka right now. I truly could not have hoped for a simpler move.

  • Hattie Suber
    Dec 7, 2014
    Long-distance move from New Jersey
    Affordable price

    I handed among the very stressful times together with Grace van lines. They were incredibly professional and trustworthy mover than exactly what I had been thinking. Took great care of every specific item of mine and securely attained with these at my new residence. It turned out to be a very long distance support. I hired them to reevaluate my own stuffs from New Jersey to Delaware. I was astonished with their fair price. I believed it’d cost me a whole lot but they had a fair pace. There was not any other moving business so ideal compared to Grace van traces!!

  • Sarah Kessans
    Feb 14, 2015
    Long-distance move from New Jersey
    Successful move

    Except for the belated review! I forgot to thank you for your extra ordinary efforts grace van lines gave to my own move. They helped me a whole lot prior to the ceremony, replied of all questions since it had been my first moving experience. Unfortunately I wasn’t able to aid them due to illness. Every moving men have been so fantastic! My little brothers were appreciating very much to view their actions. Occasionally my bro was appreciating functions together with the crews. They took approximately three hours to package. I was highly impressed with their wrap and packaging approach. It had been much easier than I believed. They did a powerful movement. I am hoping I shall be with them again.

  • Mikaela Sills
    Dec 8, 2014
    Long-distance move from New Jersey
    I am very glad

    It’s been already a month that I met with Grace van lines. They assisted me shifting my furniture. I was seeking a dependable inspector that will require reasonable pace. However, nobody looked reliable except Grace van traces. Their prompt reply, clear rationale and conclusion helped me to employ. I went and watched their workplace. It was simply wonderful. The secretary welcomed me and provided their family moving services exactly what I desired. As I told, I have the deal at lower cost. Next morning 3 gentlemen were standing within my own yard. They arrived to transfer my stuffs. It had been so rapid and secure move. Not only attained my team securely but also shielded and looked after a number of my cherished furniture by wrap and packaging. I was quite thankful!!!

  • Lee Murray
    Jul 23, 2015
    Long-distance move from New Jersey
    Very attentive crew

    I don’t have any shame in admitting that I am a control freak. I always like taking things in my own hand and I just love telling people things to do. So it is not surprising I was very bossy client for those movers out of Grace van lines that was responsible for transferring my valuables out of Jersey City, NJ into Lansing, MI. The team of four men came punctually. They started packing up everything. I had been giving them quite clear and exact instructions as how to package each different item. They really paid attention to me personally and packaged so. I had been quite specific about the fact I did not wish to cover any walls or flooring damaged by the movers. The movers did not damage anything. I’m quite happy with their solutions; I am a really difficult man to please.

  • Lawrence
    Dec 10, 2014
    Long-distance move from New Jersey
    Will definitely hire you again

    Who would have known that a moving firm could offer such a great experience! I am not speaking about any business; I am speaking about Grace van lines that is the very best in the area in my view. I made my reservation by using their salesman and he explained everything to me and answered all of my questions and made me feel comfortable. He had been there to help me find out everything I wanted to learn more about the organization and its services. My quote was completed by him too and before I even talked to me, I believed that it would be quite costly because I had a inter-state move. But, Grace van traces left my move cheap. The cost was fantastic and the service was amazing. The employees came to my flat punctually. They were so friendly and considerate. They wrapped each and every piece of furniture so carefully that nothing got broken or damaged. They did an wonderful job really. All of my items are in my new residence now. Nothing got missing and this is perhaps the most crucial fact for me personally. This firm went above and beyond. If I must move again, I will certainly utilize Grace van lines!

  • Elana Leach
    Dec 11, 2014
    Long-distance move from New Jersey
    I just love them

    I simply enjoy Grace van traces! They introduced me quite wonderful support. I found them via my cousin who’s routine customer of the firm. I contacted together through mobile and email. I stuffed up the form online and after obtaining my verification email I discovered them in my location within the morning after. The staffs began all functions with high in electricity. They attracted all boxes and equipments to safeguard my stuffs. Last time I did an error to decide on a poor moving business. That is why I endured very much!! However, Grace happy me with their occupation and the end result of occupation. I assessed my all items when they have been delivered. There was not any hiccup! Really said, I did not anticipate, I’d acquire such a excellent service at this small volume. I would like to be their life member!!!

  • Adkins
    Dec 17, 2014
    Long-distance move from New Jersey
    Superb Job!

    It is a great moving firm. I transferred from a 2 bed room condominium into a big house in Sumter, SC.  Grace van outlines men dispatched three people to complete loading. They were fast, attentive and specialist. They shot my own computers, the rest of the video, sound and electronics back on the floor from the fifth floor. I got my things on due program. The crews helped me outside to scatter the unloaded furniture. Although the tasks weren’t pre said to their own agent.Grace van traces did a very great job. They didn’t allow me to raise some matter. They’re highly commendable.

  • Dotty Holcomb
    Dec 18, 2014
    Long-distance move from New Jersey
    Brilliant service

    My shifting destination was Alabama and that the date has been 21st November. I experienced a dazzling movement with Grace country van lines. I received the confirmation plus they began packing furniture on move day in appropriate program. Four men came in my house with a new huge truck in the afternoon. There was sufficient space to accommodate my all furniture and other things. I was so happy since it had been quite tough to learn a seasoned moving company at affordable rate. They also had zero ruined outcome. I’d utilize Grace van lines again!

  • Jordan Marsh
    Dec 19, 2014
    Long-distance move from New Jersey
    They Aced It!

    Our movement began from Paterson, NJ and finished at Lorain, OH.  Grace van lines has been quite wonderful to manage their reasonable price. They were quite professional and accessible over telephone whenever I wished to and they consistently supplied update with all our stuff place. Throughout uploading, they functioned even on poor weather with spot on deadline. They took very excellent care of their possessions, we could not ask for better than that. These were closely wrapped, and recorded. Their communication was excellent from begin to finish. I’m thrilled to have discovered their support and awaiting employ them again in another move.

  • Barbara Pink
    Dec 5, 2014
    Long-distance move from New Jersey
    Move was excellent

    Thank you God! At last I discovered the contact amount of Grace van traces!! They congratulated me to acquire the following moving service out of them since last month I used this firm for the very first time. This was for the brother’s proceed. He had been extremely satisfied with their services. Therefore there was seemingly no motive to prevent the mover! So I hired them to get my latest movement also. I dropped his contact number, however I understood, rescued it from the wardrobe. Fortunately my wife discovered the slide of my brother contract. It was significant since I got a reduction as my loved ones took their support lately. I jumped from New Jersey into Pennsylvania. I was really pleased with them also. Boris is quite great individual. He went over and beyond to earn a high end services. The complete team appeared highly efficient and dedicated. Consequently, I’d actually no grudge. The movement was outstanding. The crews left my day happy together with amazing support. I have to acknowledge that they are hard worker and worked nonstop till the finish. There was not any doubt I am likely to employ them again in future.

  • Erin Doran
    Dec 20, 2014
    Long-distance move from New Jersey
    Unparalleled service

    The Grace van outlines gave me a opportunity to utilize their long distance moving support. It turned out to be a small different experience for me personally. Considering that all of my prior moves were finished up with either some error or with blatantly improved speed. So from these facet I believe that they are exceptional and Grace has a fair pro. . , they understand how to generate a move up into the standard. I made the decision to go together once more. Subsequently my co-worker and I made a decision to select for our organization move also. He had been my companion. We transferred some precious stuffs of the mill. We delivered our own stuffs from New Jersey to Colorado where we all simply changed. It had been an unparalleled support with complete collaboration and response during the transfer. So excellent!

  • Martin Klebes
    Dec 22, 2014
    Long-distance move from New Jersey
    Highest recommended company

    In my final transfer Grace van lines attracted boundless joy for my family including me! We moved a lot of stuffs and a grand piano during their clean and spacious truck. My goal place was Wisconsin. Grace has some exceptionally supportive and advanced staffs. Whenever they dropped in trouble, they found answers by any procedure. They knew all of my troubles and decreased most of worries about going. In fact they assisted us as friend. Cost was also affordable. That is because they’re the greatest recommended business in the New Jersey and other countries.

  • Juliette Petrin
    Jan 15, 2015
    Long-distance move from New Jersey
    Pragmatic and fast

    I had been pretty happy whilst getting my possessions complete. In the previous five years that the Grace van lines has become the very best company since I used. Men were so pragmatic and quick. After packaging, they picked up all of my furniture in the garage. There has been a major barrier and difficulty which has been weather. So cold it had been. Nevertheless, they made my so stressful day a lot simpler and much better. You guys could hire them without another thought.

  • Sidney Gause
    Jan 28, 2015
    Long-distance move from New Jersey
    Best mover

    Grace van lines, you did an superb job!! You’re the world’s greatest mover like I discovered couple of days past!! They transferred my stuffs out of New Jersey. Great packing abilities and hard working people. Very cordial and considerate. Very initial responsive. They were on time and called me if they’d reach in my location. Oh I forgot that there was absolutely zero additional fee. They always favored credit card, and so I used it. Very satisfied for their services. I already send their profile connection to among my pals. Finest business did finest job!!

  • Mark Pottle
    Dec 24, 2014
    Long-distance move from New Jersey
    Honest and active

    Couple of days ago I altered my classic furniture into my brothers classic store in Virginia. We also proceeded with our all family members. I took the assistance of Grace van lines. Successfully transferred from New Jersey with no error. Its highly recommended moving business from me. This was my third time proceed but Grace was first for me. My whole family moved in precisely the exact same moment. I understand how they had been doing? It functioned very higher level support. Clearly smooth! Men were so busy and ideal. I enjoy them and frankly suggest them.

  • Edward Bailey
    Jan 18, 2015
    Long-distance move from New Jersey
    Excellent

    This mover is one of just a few firms I have met around the nation. They arrived in our house at right time and went directly to work, had our possessions emptied spontaneously without a glitch. The team not only assists for move but put me up employees to wash my condo. The moving men were cautious to not harm our hardwood flooring and painted walls. They got the large down items through a catchy staircase without being harassed.  Grace van lines delivered quite gentle and brilliant challenging laborers to me personally. I love them and look forward to utilize this inspector.

  • Erick Herrera
    Dec 24, 2014
    Long-distance move from New Jersey
    Highly recommended

    Moving from NJ to PA just before the Christmas was a surprising decision and we did not have a lot of time plus also a handsome budget for this particular undertaking. As a result of our family friend Adam for indicating Grace van lines. We discussed and called the movement with their supervisor. The quote from the exterior estimator was quite exact and within our financial plan and also the sales man accommodated our movement inside their super hectic schedule. Everything went according to this program and with no undesirable troubles. The group of 4 men came on time, did the packaging and loading with no hitch and transferred all our possessions to Philadelphia over the allotted time. After assessing the stock, we were astonished to see everything came in 1 piece and not even a dent!! In general, this movement was really smooth and worry free that we needed to urge Grace van lines.

  • Hollis Plimpton
    Jan 20, 2015
    Long-distance move from New Jersey
    Move was painless

    It had been last week of January. I got the opportunity to utilize long distance moving bundle out of Grace van lines. It made my day calm and painless. I followed their profile on a social media and conveyed with their supervisor. He provided a few wonderful bundles for my own move. So I took one of them. I asked the group leader to reach my house at 10 am. They confirmed my moving date and program in a hour! Wow! They established that their proficiency very tremendously. Each of these was quick and true, no fault within their services. The team wrapped, filled and safely drove the truck. In addition they fell my stuffs before anticipated time. AMAZING! I enjoy it.

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