

It’s apparent Once You utilize their shifting crews (and I’ve worked with 3….so much ) which Gouffon has very demanding hiring practices….they hire only the very best. These guys are excellent in what they do and can also be great at beng hot, friendly and conversational. . .something you do not find with several other moving business teams (and I must know: we have moved 14 additional times in our professions ). Never have we had any Issues with Gouffon. Actually we’ve had great ideas from them before, during and following the moves. I propose Gouffon to other people and will continue to do so. In reality I’ve just asked them, and received, a quote for a cross-state transfer which, hopefully, will occur within a month or 2.
I really don’t usuallly post testimonials, however with this I sensed strongly. I had 4 men and 2 big trucks, moved out of my home into: a storage device, condominium, and eventually my new home. It turned out to be a very long afternoon, but the men did an OUTSTANDING JOB!! Really cautious with all my furniture and also did a lot hard work when making the day enjoyable! (as entertaining as it might be!) They were quite respectful, attentive, and personable. I would recommend this business to anybody! Moving is not fun, but they left it as enjoyable as you can! Thank you for a Excellent job men!
Here is the 3rd time I have utilized Gouffon Moving & Storage and every time I’ve been very happy with their services.
I must say that this moment, the men that did our shifting, were the finest ever!!! They never stopped!! It was wonderful to see how fast and efficient they functioned. . When we abandoned our old home they were planning to take lunch, which I anticipated them to possess at least a 45 minute break, they simply took 15 minutes!
I had a piano and washer & dryer that needed to be set in the upstairs rooms, I did not think that it could be possible, but beyond my expectations, those four boys transferred and put everything precisely where I needed it to go together with no troubles!!!
THANK YOU GUYS AND THANK YOU GOUFFON FOR THE BEST SERVICE!!!!
If I ever had to move back, I’d NEVER even consider using anyone else!!!
I had a Terrific encounter with Gouffon Moving and Storage. The employees both at work and on the project were both polite and easy to use. The transfer wound up being significantly less than the quote that I purchased. I’ve had a poor moving encounter in the past, therefore it was important for me personally to employ the Proper Men and Women. They made the transition to my new home a simple one.
Gouffon was fantastic both times I used them – once in autumn 2016, again in spring 2017. Both times I’d multiple drop-offs or pick-ups, and the two times involved places with marginally tough access. No problem for Gouffon– their movers were more efficient, hard-working and considerate. There is a reason this company’s been around for 130 decades. Thank you, Gouffon!
Beautiful experience.Chris Kirkland very professional, knowledgeable and dependable! Moving team punctually, effeciant, courteous and professional. Highly suggest Gouffon and will utilize again.This was the most bizarre moving experience we’ve ever had.I was quite worried about the play, particularly moving 2.5 hrs off, but the wonderful team off specialist individuals calmed my fears. We certainly made the ideal choice im picking Gouffon Movers! !
Gouffon Moving company transferred me in Knoxville TN to the Chicago area in the month of January. It had been 12 under zero and Gouffon movers nevertheless functioned beyond professionalism in to excellence.
Not at any time didn’t function less than that which was anticipated. This provider is totally topnotch from the start of the transfer to the close of the transfer. If I ever moved back, I wouldn’t even call different movers. The transfer would just be dealt with by Gouffon.
We’re extremely delighted with everybody at Gouffon. The quoting process was comprehensive and also the quotation was quite affordable. The movers were certainly the best movers we’ve ever worked with since they had been efficient, very careful with all our furniture, didn’t smoke or camp outside someplace from sight, and so were very nice and professional. We’ll surely utilize Gouffon again when the need were to arise.
Gouffon is your best moving team we’ve hired up to now. They came on time for pickup over the 20 minute courtesy phone, quite professional staff who did the occupation with great care. The things have been sent the very next day together with courtesy calls. The items were sent in Good Shape and they had the best cost compared with other movers
Greatest movers and Thank you for making the transfer seamless for our household
As we ready to relocate from E TN to Western NC I had been put on with Pods and then packing/loading our family products myself. We’d been through 6 moves at 35 years as a employee of this Government and that I had been nicely vered at exactly what had to be performed in order to package and load to avoid harm. As the date got closer, I started to have second thoughts and my wife started searching for storage and moving businesses in the region. I contacted a few in TN and NC and eventually attained the people at Gouffon at Knoxville. In the first conversation of our demands by telephone to the website visit from the estimator into the loading team on going day, via three weeks of storage and ultimately the delivery of the nearly 10,000pounds of things, the whole staff at Gouffon was just awesome. Blake was good to use, always accessible with responses to questions and quite great at allaying the typical concerns that include any movement. The team that packed our belongings to the storage crates about the trucks had been all excellent, taking good care to wrap all to protect them from harm in storage and transit. They had a fantastic attitude and functioned really nicely as a team. Coordinating the shipping was simple and even if there was a probelm in receiving up the trucks to our new house to a steep, mountain road, the team stayed composed, made a few calls and immediately arranged for a rental truck to shuttle up our things to the home. They maintianed a fantastic mindset thoughout the lengthy moment. Chris was unique to address subsequent delivery of the products when we found several slight damage to a few of our items. He also processed our claim immediately and efficiently and each one of the products have been repaired and back into use in just fourteen days. This was certainly one of, if not the very best, most worry free motions we’ve ever experienced and it’s due completely on the professionalism of their employees and supervisors in Gouffon Moving and Storage at Knoxville. If we ever require a plumber, we wouldn’t be afraid to phone on Gouffon to care for the endeavor, they’re the finest in the company!!
Perhaps you have used a moving company earlier. Had nothing but a complete good experience and will recommend them for anybody desiring a plumber for what ever reason. Very professional, attentive to not hurt my possessions or the home I’d simply sold with recently painted walls. All 3 guys were really careful with all my furniture and so were also aware of putting the items within my new house. I was really satisfied using Gouffon, and surely can use them again. Good job in the communication by the workplace right down to the motorist who closely parked the truck as to not harm the trees in the curb which were really in the method of their moving truck. Due to all at Gouffon!
I can not say enough great things about this moving business. In the very first phone call setting up it into the previous bit of furniture transferred it moved so smoothly and that I was really delighted with the young guys that really did the shifting every one eas very considerate and attentive with my items and even though it took the entire day that they never looked rushed and every young man was just so sweet. I would recommend this business to everybody and I’ve. It was a excellent simple moving encounter at this stressful period for me and that I love all of their hard considerate work.
I’ve not ever done any sort of inspection before. Just did not need to choose the moment. I typically moved myself with leased trucks and buddies. However, this time it was simply too much to perform this manner. I had an extremely big movement. A 53 foot semi complete. They sent five guys to have it loaded in 1 day. I was impressed by their company, courtesy, professionalism, and staff work. All five worked really difficult. They wrapped all furniture, tables, chests, couch, etc.. Additionally they padded everything since they loaded. They were very cautious with both my contents along with the homes. We had no damage of any type. I’m extremely happy with all aspects of this move.
Back in 2003 I moved from Seymour, TN to Knoxville, TN. Subsequently in 2015 I transferred from 1 area of Knoxville around to west Knoxville. Back in November 2017 I had a few furniture pieces transferred from the 2nd degree of my condominium , down to the 1st level/main degree of my condominium. Gouffon Moving & Storage managed to look after this petition also. I strongly suggest Gouffon Moving & Storage!
We’ve used Gouffon for many regional moves more than a 20 year period and have always been happy with the general experience. This time wasn’t different. They have been prompt, courteous, professional, and required good care in moving our possessions to prevent harm. I strongly suggest Gouffon.
Movers did a excellent job they had been quick and nothing has been ruined was quite please with this particular corporation would highly suggest them. They showed up on time conveyed to me about anything that they discovered of our things which might have been scratched and revealed me before they transferred it showed me everything as it had been set up. They put everything up where I wanted it to proceed with Amazing customer support and time management abilities
Nikkei Knoxville tn
Quite delighted with this adventure adventure! The A group, Michael and Austin were so polite, professional, and terrific communicators. They worked hard and not 1 ding or scratch was in my own furniture, or even the house that I transferred to or from. I’ve had some bad movers previously and this encounter was undoubtedly the greatest ever. I strongly suggest Gouffon.
We utilized Gouffon for the two packaging & moving solutions. It turned out to be a cross town movement. Their team was exceptionally punctual. After the movers came , they set on to operate right off & kept at it until the task had been completed. No goofing off or time wasting.
They did a great job with the packaging, nothing broken or damaged.
I’ve moved several times & this really was, without doubt that the smoothest.
Their estimator gave me a company bottom lineup & Gouffon held into it. No surprises in the end as is very typical with unscrupulous agents.
The movers themselves were equally prompt, efficient and exceptionally considerate.
Gouffon has my greatest recommendation.
Salesperson: Chris Kirkland
Have used these men to move me at least 3-4 times throughout the years, local and long distance equally. Have always coped with Chris at the workplace, and haven’t been disappointed with his support or by the packers and the movers. Amazing company to use. Have known friends to them too.
This is our very first move in a decade and we’ve gathered a whole lot of”things”. The whole procedure from the quote to the insured pricing, and the whole move went perfectly. The team was really courteous, prompt, professional and functioned well together. We enjoyed speaking with them and they did a Excellent job of being careful with our possessions and my spouse’s countless antiques. Not anticipating a different move anytime soon, but once we do, we’ll telephone Gouffon.
They came on time with seven individuals and loaded the trucks (two ) in approximately 3.5 hours. They had lunch, came in the new residence and took about the exact same time to unload and assemble beds, substitute glass shelving that they eliminated to the transportation, and attached the washer/drying. They were cautious in managing alll the products and with the houses. They moved out of the way to please. Some very minor damage such as scratches but nothing significant.
We’ve moved over 20 days (I’ve lost count) and have employed many moving companies, big and small. Groupon did the best job of any business we’ve ever used. They packaged carefully, managed furniture exceptionally well and sent it unharmed. The workers were friendly, receptive to ideas and very cooperative. I strongly recommend the organization.
I’d happily reccommed Gouffon to relatives members and friends. They worked hard to receive my heavy boxes and furniture into the chambers they had to put in. I loved the way the movers managed my own Amish furniture and breakable/delicate things with care. Moving day can be very stressful. My moving afternoon was fantastic experience!
Emplyees that did pick quite professional and considerate. Things that have been picked up are antiques 100 years old. Extra care has been given to every item through the packaging procedure. Delivery workers were as considerate and professional as workers doing the pickup. NO harm was performed to house of itema throughout pick-up, delivery or storage. I simply wanted that the was a Gouffon centre in Raleigh as if I ever need to get a moving business again, I would like it to become Gouffon
Greatest moving business I have ever used! I just completed my next go with Gouffon, along with their staff continues to impress me all round great customer support and field service. Reasonable pricing and outstanding support. If you are moving and have not at least speak to these men do yourself a favor, and give them a chance.
My expertise with Gouffon Moving & Storage has been outstanding. My older son had set his furniture in storage 3 yrs back in Knoxville. Following a lengthy illness, he passed away. Gouffon Management worked together with me to maintain the storage in place until I managed to ship for it. When I called to make arrangements to get the furniture delivered in Knoxville to New Orleans, they moved into the maximum to help me organize transports at the cheapest to me personally. The office workers were always fine, informative and helpful. The 3 motorists of the truck were very useful and respectful in managing the furniture. Everything arrived in excellent condition and harm free. They called me from the road to allow me to know where they had been and how long it will be before They’d reach the Shipping area, which makes my time more useful. I’ve Only praise for Everybody in Gouffon. I Don’t Know if Gouffon was advocated for my child when he was in Knoxville or when he was just really fortunate in his decision, however I highly recommend them to anybody within their area of operation. Their professionalism and ethics Can’t be matched. Offering You Gouffon for all. Paula Riddick
I’ve utilized Gouffon Moving and Storage Co. many times within the past 15 decades. Each encounter has been quite satisfactory. My latest move wasn’t any exception. The vehicle was on time and the employees were quite tidy in appearance and considerate. There was not any harm. The pricing was as I had been quoted from the salesperson I spoke to on the telephone. I’d certainly suggest Gouffon Movers to anybody searching for a mover.
I hadn’t ever transferred to a different region of the country, far less to a different country entirely. However, this time I had been going 500 miles off to Maryland. From the beginning, everyone I talked with in Gouffon Moving & Storage was friendly, courteous and professional. I particularly loved Chris Kirkland describing the items to be conscious of if thinking of a moving business. I’ll certainly suggest Gouffon to anybody who wants their services and that I will use them again for the next move.
I discovered all employees at Gouffon Moving and Storage to be considerate, courteous, knowledgeable and friendly. The State of our possessions were stored in very Good Shape. The movers worked hard, were attentive, comprehensive and double-checked that there function. I was really Happy with my experience using Gouffon and might use them again. Furthermore, I’d be Pleased to recommend their services to anybody. Sincerely, Jimmy Mountain
My spouse and I had been so impressed with the professionalism, attitude, and general character of those men who packaged, affluent, and proceeded us. As anybody who has been through it understands… moving is among the most tumultuous and stressful things that a family can survive. I charge Gouffon Moving and Storage… and their Awesome team of field employees (quite hard working and cautious folks ) into making our transfer out of South Carolina to sweet home Alabama as economically and tolerable as was humanly possible. Insert the fact that Gouffon’s cost was the most aggressive of all the”large national” brands we assessed, and I have to say… picking Gouffon was an excellent choice. I highly recommend them to anybody confronting the problem, disturbance, and important expense of a House relocation / movement. So grateful I discovered them!!!!
The Blount Mansion and its own employees couldn’t be happier with all the courtesy and professionalism of the movers which we experienced with Gouffon Moving & Storage. The guys were prompt, attentive, respectful and effective all while keeping a positive attitude while still in the Blount Mansion. Even the Blount Mansion would enthusiastically recommend Gouffon Moving & Storage into any kind of client, such as museums.
Guffon Moving and Storage remained in constant communication with me through my move out. Blake, Chris and Connie were always really friendly and answered some questions that I had. I had been picked up in Tennessee in the Specific time I had been quoted and managed my possessions very attentively. Connie called me two weeks prior to my delivery to provide me an ETA in my own delivery. Again, right now. Keith and his helper were very professional in establishing my furniture precisely where I needed it and before departing requested if they can do anything else for me. If I need to ever proceed, I’d utilize Gouffon again and highly recommend them to anyone Searching for a well established moving business. My thanks to Chris, Blake, Connie and Keith to get a happy move. Jim Nugent
Gouffon did a great job packaging and moving my company – they had lots of folks available to load and then package and it took just 3 hours to finish the task! We were quite impressed and could utilize and advocate Gouffon from today on! The movers showed up on time and maintained all of our stuff tidy, clean and without any harm. We proceeded furniture, product, office equipment, and client equipment.
In reference to your review I published June 23rd of this past year, I had been approached by and had an in depth dialogue with Tom Gouffon now. Mr. Gouffon was quite apologetic, entirely clarified the situation in their perspective, also went into great lengths to bring this to a satisfactory decision. I love Mr. Gouffon reaching us out along with his professionalism.
Both movers did a fantastic job of transferring exceptionally heavy furniture pieces. They were capable, timely, and cordial.
We just moved last week from an apartment into a home. The moving began late as a result of truck issues. (Appears to be a persistent issue for these ) Transferring staff at my flat had nothing to do, even after they prepped their furniture. While I’d conveyed that we had a storage center to be transferred along with the new house had a steep mountain nobody conveyed to the group. I were confident someone would appraise moving website, never occurred until afternoon of movement. The failure to convey precise information to transferring team postponed move significantly since it took approximately two weeks to sort out everything and assess uphill drive. This delay changed our deadline in finishing our movement. I would suggest this business despite being a what pricey and being falsified by bad coordination between sales staff and movers. Regardless of everything staff was specialist at the face of challenges introduced and tried to satisfy our requirements. Otherwise for flaws and basic confusion could have gotten a higher score.
I seldom write reviews but felt pressured to do so. I waited over a week to write this review so emotions wouldn’t prejudice my remarks. The fantastic news. Pick up and delivery was nice. They had been running late and but predicted and we had no issue with that whatsoever. Provided that we have unloaded daily, that was nice. Additionally and this was BIG, I really got a”real warranty” cost in writing before I signed up a deal which isn’t something you can normally get from moving companies. This has been the decision point for me personally and I really do thank them for this assurance. Working with the folks in the workplace (Blake, Chris, and Connie) was a fantastic experience also. Be cautious of Chris since he can talk anyone into doing anything. Very wonderful guy but a smooth talker into a fault which has to have been a red flag. We had many bits slightly broken but nothing which couldn’t be mended or nothing that influenced the operation. Items such as a sofa table, day bed, washer and drier. When the truck came and the door was opened and I saw how it had been packaged, I understood it was going to be along day. They promised they’d take a look at the ruined furniture and also make notes about the harm but when they had been completely unloaded, they left so fast they didn’t follow through on this promise. That stated and to tell the truth, I didn’t challenge them on this point since I felt that the price harms were minimal and we’d not be paid anyway. Wood furniture wasn’t completely covered and it seemed like that they used a crow bar to push items in a pit to create the item fit. After unloading, they place quite heavy boxes on top of mild boxes although”Fragile” was submitted quite clearly on these kind boxes. Some products were ruined due to this but nothing that I woul think about a keepsake type thing. I wouldn’t use them again but to be honest, I wouldn’t use a moving business again. Most moving firms business model makes a number of their behavior questionable because they hold most of the cards and they understand that. In speaking with other people in my new neighborhood, with Gouffon I still made simpler than everybody else in their motions and therefore, Gouffon still has my thanks. Just be firm and get all promises in writing and you ought to be OK with Gouffon. Last, the team of two were both very pleasant and personable. It was a really hot day and granted that, they were easy to manage from start to end of this unload.
The very first time I used Gouffon, I had been very happy with them. So I used them again for my movement around November 1, 2019. Even though the movers were friendly and over the time, they did not take very great care of of my furniture. They did not wrap it at all, for example my very first movement. Consequently, my mattress and box spring were dirty, among my novel cases was ruined, and among the drawers of my chest of drawers had been busted. They maintained the front part of the drawer”dropped off”, however in attempting to repair it afterwards, I discovered that the whole drawer to be smashed beyond repair. They could not obtain their truck around my new place, so that I had been hoping to cut them any slack. However, I keep discovering Nick’s and scrapes and balls of wood missing in my furniture, and I am really mad about the shortage of attention they required. They looked a good deal more worried about getting the task done fast than doing this correctly.
I hired this moving business to select my 1 bd rm up items in Pigeon Forge & then quit on the road back to Knox to pickup my little per-packed items in my workplace in Maryville then send them to my house in Karns/Knox. The shipping has been set for 10am I waited an hour & ran up to some break room after having an hour & 10 mins. The driver then called me & asked where I had been. Lol. After leaving me waiting for one hour! Subsequently after 5-10 mins I came back I’d left the doorway on the storage opened for them & gave them the essential code to get in over the telephone. As soon as I came both drivers were rather serious nearly mad looking. Neither approached me at a professional way both were sullen & silent. They started loading my things. It was a 10×10 feet storage than was fairly filled of bagged & boxed items and also a queen mattress & mattress, a couch quite light weight, a seat & ottaman. 2- 27in television’s & a dresser & mirror, a little vanity & two pub stools, & two wooden seats. Inside the 1st 40 mins of proceeding I heard a massive crash & among those movers said,”oh your mirror had been already broken.” Within 10 mins I discovered a second crack, my dressing table mirror was on the floor and they had been both looking at it. The driver responded,”it was already broken.” Both movers barely spoke & if tey did it was quite embarrassing. As I saw them I discovered that they were going as slowly as you possibly can. I thought, how strange. They almost seemed to be miserable & sad. Then it dawned on me that they were being paid by the hour so they were moving as slow as possible. They ended loading the storage on the truck at 12:57 pm. The driver then said,”okay so next were carrying your items to your home right?” I said no that movement was scheduled using a halt on the road back into my own Maryville office to receive my office things. The driver looked puzzled as he starred in the job sequence. I looked down at it & watched my workplace address on the newspaper that I pointed into & said,”it is right here.” The driver then stated,”We must stop at your workplace also?” Like I had been inconveniencing him by asking him to perform what I had been paying him to do! My things took up possibly 1/4 of this truck. Then they told me that they were planning to stop to get a”30 minute lunch & meet me in Maryville.” My daughter & I waited until 1:58pm & known as the movers since they hadn’t shown up yet. They answered and said they’d be there in a couple of mins. They predicted about 7-8 mins after to inquire how to locate my workplace since they were missing. I inquired whether they had a GPS since my office was at the center of down town Maryville and difficult to overlook. He called back again to say he still could not locate me. 10 more mins had lapsed. When they eventually came they came to my workplace & the driver remarked,”we will need to have all of this?” My office things were in boxes & containers. The single smaller drop items my daughter & I shot & place in my automobile like my not so compact massage desk, reflex seat, & as numerous different things as possible since we believed we had been bothering them. It required two”experienced & knowledgeable movers” from two to 2 1/2 hours to load my really modest office things which were all on a single level (no stairs) When they were completed the truck was possibly 1/2 complete but things weren’t piled to the surface so maybe not quite half. Which included my office & storage. This by the way was a 17ft truck. In approx. 430pm they ended & I was worried at how gradually they had been going and just how far they were charging since it seemed intentional they had been yanking they are toes to endure hours. I called they are super”Darrin” & told him exactly what had happened & that they had broken a number of my own mirrors. The most critical thing that they struck was a bit of a head rock (granite) about 2 feet long which was out of my best friends sisters mind rock she died unexpectedly at past 28.
It had been irreplaceable. They acted as though it was like this when they came! I advised their superb & requested that after 5 hours that I believe we ought to have been completed. The super said he’d call them & ask that they be more careful & speed up things a little. At 7pm the movers were done and then attracted me an invoice for 619.00! That I couldn’t think! No mention of those things they broke! No I am sorry! No kindness, no curtousey what so ever! NONE! One stood back while another handed me the invoice. I stated how do people usually pay thier invoice? The driver said I will take your credit card number, write it down, and I will have a check, or even money. I said well I’m not comfortable writing my credit card number down. He explained we always do it like that. I said do you understand that your not permitted by law to compose peoples credit card number down & swap it with whomever across the way?
Additionally, I won’t write a test to swap hands with numerous individuals with my account # on my test. Then he called his manager Chris. Chris immediately started telling me that I had to provide these guys my charge card & not attempt and negotiate with him because they anticipate to & WILL get paid! I stated I will be delighted to meet somebody in the workplace or come in the next morning to spend money on the move as I felt that the cost was unfair considering that the period of the transfer and also the broken things but would cover that I was not trying to never pay that was not actually inquestion. That I wouldn’t give 2 complete strangers my credit card! I tols him I’d hope the way that they handeled my transfer much less my charge card #! Chris became more & more demanding telling me
I was GOING to cover these guys. Their firm was a excellent reputable company & that I had to provide them the card. I again insisted back in the boss it did not matter how far he raised his voice or talked over me or how rude he had been I didn’t feel comfortable giving them my credit card! He them said nobody was at the office but he’d fulfill me if I would come to the office he would personally run my card. Upon arrival that the parking lot was full of automobiles I counted that there were 6 cars at the parking lot where workers park. I came into the window and also the drivers came in right behind me. They seemed very upset & one motorist slammed a few doors to assure I understood he was mad. A young man arrived at the counter & requested can I help you? I told him I’d spoken to Chris & wanted to create a payment. He said only a minute someone can help you. A girl appeared in the front counter/window & requested can I assist you? I clarified she then appeared to already know I was coming, she said I could run this payment.
She took my card that wasa credit card in my bank & conducted the card for 619.99 it had been diminished since I have a limitation. She then went for Chris. Chris arrived at the counter & stated okay Melissa we do not need you to be dissatisfied, what do I do to make this experience a better one for youpersonally? I stated my things are broken it took them 7 hours to maneuver me! You’re disrespectful & impolite! He explained what do you believe could be fair? Before I could speak he said, How about 400. or 500? Can your card do 500.00? How bout this let us take action for 450.00 hows that? Can you believe 450.00 is reasonable? I stated I really do think 450.00 is a lot more honest than 600.00! Then they ran my card & charged me 450.00.
I write this review understanding nothing could alter my expertise but at the hopes I could completely express how I had been treated & how it felt. It was dreadful. The last time I moved I did it alone with my children & hurt my spine. I was hoping not to have to do anything but nevertheless had also. I had been expecting to be anxiety free. Not with this corporation. They treated me horribly! The movers were AWFUL!! The manager Chris acted as tho I had been hoping to screw them over! After what I was thru customer support was severely missing! I’m a small business owner & will NEVER treat my clients this way! Or I would be out of business! Just something to consider when considering hiring movers! Proceed with movers which have far superior customer support foundation.
We had an extremely bad experience with Gouffon. Together with the first phone conversation that they supplied a quote of $2,700. They stated upon inspection it might increase up to $500 or so. The issues began with their onsite inspection of our residence and storage. They’d”applications” issues and didn’t return to us. They sent somebody else outside inspection our house 2(! ) ) Days before the move. They called the following day and stated it’d be $4,300. We weren’t happy and after a few telephone conversations they reduced it to $4,000. We said had a lot more things than we mentioned which was the main reason behind the significant increase. We told them you’ve got us over a barrel. What exactly are we likely to do two days until our move. They said the movement was so big it would require three trucks along with 6 guys. On the afternoon of the movement they showed up using two trucks and 5 guys. The guys were quite good in loading. They finally traded a complete truck for a vacant one after”they discovered another motorist”. In the conclusion of the afternoon, the next truck was just half complete. Unloading another day was a tragedy we’re still paying for. They shipped just 4 guys that could float. 1 employee could just push. Late in the day, they delivered two more employees. It had started to rain and lots of our things got moist. Regardless of the boxes/items being indicated with all the chambers to enter, several boxes/items were placed in wrong places. The loft and our storage places weren’t used correctly and they stated”we had been running from space”. Personally, I restocked among our storage places and made more space for them. The loft space was roughly half used. We heard their manager came on site that afternoon, however he didn’t have the courtesy to talk to us. I can see why, we just spent $4000 together. Overall a very bad experience. Their movers are extremely good in loading but appeared to be in too big a rush to get completed to perform a great job unloading. Pricing procedure was just like being placed in handcuffs. I wouldn’t ever use them again.
Paid $2500 to maneuver us”6″ milesper hour Five men showed up and packed us up in almost no time. We advised them first thing needed to be out by 2:00 to your new buyer to perform a stroll. Told them we’d final at 3:00 at the house we had been promoting and 4:30 on the house we were buying. All money transaction so final was to be carried out fast. In 5:00 they shot off with all our possessions! I’d 75k in jewellery and they took EVERYTHING I possessed to an unknown destination! We spoke them into at least getting our freezer (complete into the surface ) off and they did. We showed up as the previous truck us departing and begged and paid $400 additional to”two” men to help”US” unload the”1″ truck. The took the cash and the previous truck arrived the next morning to unload. There are”NO” words for the total amount of harm!!!! All our fittings for our beds, mirrors, and bakers stand have been gone!!! Disappeared!!!! I’ve antiques which are not even fit for the garbage now!! Sleeping on the ground for five times because not one of our beds could be constructed! We’re submitting a claim or enormous litigation!! My enormous classic bed is constructed with built-in cranks and they TOOK all of them! We’ll probably have to purchase a new mattress. Nobody can build or discover the hardware to fix. Since we raised a lot of hell over them leaving with our possessions that is exactly what they did!! At no time were we advised if we weren’t back in our home in 5:00 would they depart and take our things! We showed up at 5:12 and gone!! DO NOT employ these individuals to wash your commodes! In addition, we have lost bottles of alcohol! We can not even appreciate our new house that required us”10″ weeks to construct. Our stuff is missing and shattered. I wish this website allowed images!!!!
Have employed Gouffon Moving several occasions within the previous 6 decades. Only used them again a couple of weeks back and it quite demanding. The quote and pricing has been high pressure and uneasy. The movers dashed throughout the transfer and were attempting to complete as fast as possible. Not in a fantastic way. Furniture was nicked, glass walls and broken and doorway jams have lots of gouges and missing paint. Business never known about broken glass doorway. I predicted several days back and I put me on hold and said somebody would phone me backagain. Obviously, no phone backagain. This firm was a great mover some time back, but they endured a substantial customer support collapse this moment. The support level, communicating, employees quality all have degraded. I’d have been improved with two Guys and a Trailer.
I don’t suggest Gouffon Movers in any way. I’ve been involved with them twice now and they’re extremely reckless with pianos. I’m the proprietor of a piano company and I am a seasoned piano inspector myself using 20 years expertise, and a piano re-builder with 30 years experience restoring pianos. The previous experience that induced me to write this review has been quite upsetting. I had been hired by a different neighborhood technician/friend to get a piano out of Gouffon’s warehouse, in which he had the piano saved. It was apparent that they were upset that they had been”cheated” out of producing the piano themselves. They needed us to put up an appointment to pick up the piano. The appointment was for a particular period the following day. When we came that they made us wait 40 minutes, leaving us alone in their tiny waiting room. When they eventually took us into the piano that the lid was lying on the ground beside the piano. Every single professional piano dealer that understands what he’s doing never eliminates the lid, and yet there it was on the floor. I found that the lid had been broken and asked them”How did this happen?” They responded that it had been similar to that when they obtained it. Additionally, I noticed a brand new footprint onto the lid. When I delivered the piano into my buddy and told him that the lid was broken that he was livid. Now this is the part that bothered me. They advised my buddy that I broke the lid. Notice that they told me it had been like that if they obtained it. These aren’t piano movers, so they still have the wrong gear, and no appropriate experience which I saw. I Don’t recommend them.
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