Golden Van Lines LLC

This firm put my loved ones and I through hell is just nothing short of fraud and extortion. They offered us 1800. Day of, they came in said it’d cost $5000 right off the bat. Once they have your things inside their own truck that the ball is in their court. That is prohibited. Its extortion. Still have not gotten my possessions, but we’ll see. Liars, scammers, cheaters. A complete nightmare. PLEASE do your homework before selecting a moving business.

Moving from DC into Buffalo, NY – Golden Van Lines appeared too fantastic to be true. It had been.

They offered me under $2,200 plus a pick daily with delivery the following moment. They arrived in my home, filled the truck up, and altered the quotation to $6,500! My stock was put on (really over sized boxes), plus they promised I had been using more of this truck.

They arrived nearly a week after and nearly everything was busted. China smashed, beds overlooking bits, a couch dropped from their moving truck.

The kicker? I needed to cover them nearly $3,000 in money or they would not unload my items! It was each picture of my kids, each bit of jewellery of my spouse. We had no option.

As soon as I whined about fall off, they stated to submit an insurance claim. NINE EMAILS LATER – without any insurance policy details.

DO NOT USE. DO NOT USE.

Please see the reviews first. All of us have exactly the identical experience. They estimate a price and if they visit your home the triple the quotation. They’ll arrive at a 50 FT wheeler to provide and will inform you that the truck won’t match in front of your home and won’t deliver. The motorists and dispatcher are impolite and will provide you an attitude. If you criticism they’ll destroy your stuff. They destroyed all of my antiques and all of my furniture and TV’s. They billed me $75 to the TV and didn’t even set up them. Don’t hope Richard Larusso nothing which he guarantee is accurate. I’m filing a complaint with the Better Business Bureau and think all of you need to do it as well. I don’t need to find yet another casualty of the business scam.

This provider is absolute garbage. Avoid at any cost, don’t proceed with these dumb men and women. They’re dreadful and disgusting. Their motorist defficated (pooped) in my toilet from the gosh damn faucet. The motorist then went and attempted to increase my bill by 2000. I called the police on these and they motorist didn’t care. They left together with my boxes and also stole some genuinely personal products. I’m submitting a DOT complain

I transferred from VA to CA and around the telephone, this provider’s sale rep was very kind and helpful, and also offered me in an fantastic price for this much movement. On the other hand, the movers that travelled on to pickup my furniture in VA were instantly impolite extremely immature and their main aim was to acquire more income. At pickup, the inspector needed to maximize my payment over twice what I was initially bought at. He had been rude, saying things like”Ma’am, it can be a lengthy move so we are in need of money”. In addition, he wanted an extra $900 for its time that it took to load (that was just about 40 minutes), even though we needed to wait around for them to return from moving to find some thing to eat immediately as soon as they came because they had been hungry. The gentleman was incredibly unprofessional, cussing and whining during the whole procedure.

Later, I talked with the supervisor who was both unhelpful and sadly, I ended up spending a few hundred dollars more than I initially agreed to.

In drop-off, each bit of furniture I’d sent out had hurt to it. Attempting to get in contact with their claims division has been shown to be rather impossible.

When you’ve got the choice, don’t proceed with this provider. They quote you in an affordable price to begin however each element of it that they will attempt to bill you much more, outrageous prices for each thing that they do from packaging the vehicle, putting moving blankets, gasoline, unloading to our house, and many more- everything that was agreed to earlier ). The simple fact that they use such unprofessional employees also doesn’t talk highly of these as a respectable organization.

Go with a business that’s upfront and honest, as this one certainly was not.

What a nightmare. Moved my son in Boston to DC. Stated price for $2500 and daily shipping. Turned out for $3500 with most of the extras. Additionally they guaranteed next day delivery but it required a week. My advice, do not conduct business here. In addition they showed up without a masks and when they were departing not so subtly indicated they consistently got a 10 percent tip!

These fraudulent movers cheated my boyfriend that had been moving out of Philly into ATL. They charged him an additional $500 to transfer his possessions into a more compact truck since they needed to park a large a** truck onto a tiny one-way block from Philadelphia. Then once he must ATL there was a different pair of movers (today we are not even handling the initial movers) who wished to charge him an extra $300 for the exact same specific thing that’s ridiculous. When the material got to the home, his 65 inch television was broken, nightstand tables are all broke, patio furniture has been lost,

Screws/tools to place the dining room table back together overlooking, and they kept bringing in other folks furniture to the home. They did not even tag whose substance is whose. They were so unprofessional. It was not clarified that there could be a different moving business involved and those first movers PROMISED that they were planning to be tackling the whole movement and making sure that he got his items. OH, I FORGOT TO MENTION, he did not get his items until a day after. THESE PEOPLE NEED TO BE IN JAIL. We are going to see yall in courtroom!!!

Ray and Golden Van Lines are natives. 1. Movers extorted me 800 at pickup. This was later coming more than a day late. 2. The agreed upon delivery window wasn’t met. 3. I had been overcharged again in fall off. 4. They weren’t communicative whatsoever through the procedure. 5. I had been guaranteed a refund for some of the money I had been overcharged by whoever owns the business, Ray. However, the test never arrived from the mail as promised.

DO NOT USE. Pick LITERALLY ANY OTHER MOVING COMPANY

I transferred from Virginia to Georgia. When I originally hired them, the cost was $2200, nevertheless if they loaded everything on the truck, it turned into over $4000 (not including tips). My stuff came a week late, virtually all of my furniture was ruined and 3-4 of my boxes were lost and replaced by somebody else’s stuff. It’s taken months to really contact someone at the business that will talk with me personally and there’s absolutely no indication of my lost items. I attempted to discover whose stuff I had and that they would not even admit the things despite all of the documentation I’d. Total damages are over $6000. Nearly five weeks on in this struggle, I still have not got my money. I can not manage courtroom.

As others said – original price agreed on has been altered on going day. A brand new estimator jacked up it $2000. Delivery not once guaranteed. Delivered into a storage center and also pitched in haphazardly. My furniture scratched and ruined. Matters broken and concealed from us. Completely unprofessional and liars. I intend to sue. Can not even repair the damage for my lovely furniture-my husband gave them bits of cardboard to shield and they did not utilize it- just stacked cardboard on side and piled things in my formerly perfect state dining room table and china cabinet. So mad

Golden Van lines Provided us with a quotation on the telephone for packaging and moving. We had not proceeded in 30 years- we believed that the telephone quote was great. The shifting day was the afternoon prior to the final on the home -from the time the packaging was completed that the amount being billed was nearly double what the quotation was. So my first tip is that in the event that you do use them get somebody out to your home to perform a quoteAnd then hold them to this amount. Check and see how the boxes are labeled so that you have some recourse as soon as your boxes don’t arrive in where you are. Purchase as much insurance as possible because you will want it — a few of our boxes have been dropped and lots of our stuff arrived ruined. When seeking to rectify the problem together following the move we have no satisfaction. We had been told to just go on and handle the insurance. We ended up spending a great deal of cash for an out-of-state movement but I’d pay over next time to make certain that all of my items arrived in 1 piece. The guys that did the real moving proved rather nice-however that the packers were quite vocal about needing tips.I wouldn’t ever use gold again nor will I suggest anybody else to.

Im a handicapped 57 yr old woman.I obtained quotation of 1500 into mobe out of Winchester,Va.to Jacksonville.Fl.They explained shipping on Nov1 I receive telephone on Nov3 saying I Have to provide them at least 5 times for their fall away and 4000 more kindly compensated 1300 currently .5000 to get 1/3 per truck.Now no one replies out of Golden Vanlines.All my thoughts are heart broken.Susan Saffer susiesannsaffer@gmail.com

This firm has whined and gave me a contract which has been FAKE for me to employ them to the moving solutions which I wanted. They gathered the residue and from there on nothing which has been sworn to me was fulfilled. Pick up was on 11/2 once I signed up a contract to get pickup on 10/30 or even 10/31. After all of my things were at the truck that they said I went across the initial quoted distance on the truck and also charged me an extra $1700. The team who picked up insisted that I paid in cash and trick them on 200 so that I could acquire inspector labour reduction.
The director / proprietor who stated that his name was Ray is RUDE, CARELESS along with DISRESPECTFUL! As soon as they have your own personal items they command the situation 100 percent and may care less to assist you.
My things have been sent on 11/6 once I was initially told and guaranteed to get them involving 11/04 and also 11/05 also to make things worse that they left behind both bed rails which are unique for my mattress and the”supervisor” beam could care less. Told me I Can file
An promise with their insurance division and hang me up! HORRIBLE SERVICE!!!!! I don’t understand how this firm remains in business. I won’t rest till they cover all of the paid and discomfort they’ve put me pulled and I the business goes out of business! They’re the worse… DO NOT FALL FOR THEIR LIES.

My sister had been creating a boot Large Proceed Atlanta Georgia. Record about two separate moving companies what costs we did not understand what we’re planning to do. Until Jeff out of Golden State Line get back out to us he said he could get us a fantastic deal this is a bargain thats couldnt be overcome. She signed the contract delivered Jeff the deposit. This was it cannot get in contact with Jeff again known as the company several times before we eventually got in contact with all the assumed manager who stated that they will be outside on 10/31 to select her up belongings.They never showed up or called. We phoned them again they promised us they’re outside on 11/2 that day should were.The motorist who said that he had been the manager simply kept telling us how to ensure we take good care of these what is a fantastic tip and also to pay with money. We did after every thing was at the vehicle and shut up he came in with all the contract and stated we went across the square footage and also fees three times the sum of the original contract. It was mind blowing off we could not find how it went ove. It actually was not a great deal of things it had been one mattress with a single dresser on chase seat, amusement stand and two TVs around 15 boxes along with also the dining room table and 4 chairs. So together with all our backs against the walls and most of the furniture at a truck you need to cooperate with it. Then another day it is assumed director calls and says he is not sending any furniture till she spend more income than the initial deposit and half of the normal contract which she had paid. They desired 2500 to ship the furniture. With substantially negotiating he says he’ll send the furniture that the payment will be expected once the truck is 30 minutes off. Fall off was put up to 11/5 they predicted tgat morning stating the won’t be there till 11/6. Now trucks here they are unloading everything but didnt place back the bed togther make it overlooking the mattress rails which go to the bed. They were those who took the greater part they were those who packaged the bed railings and now we can not even place a mattress together. Got connected with the assumed manager again he had been quite impolite told her to submit an insurance coverage and hung up the phone. What a professional approach to take care of your small business but then again we are talking about a business which gets over on individuals loses their things and then believes it is the customers fault. What a hassle I wouldn’t recommend this business to anyone matter of fact that they to place out of business.

This corporation will probably lie and steal away from you!! Stay out of them!! We moved to full detail of what we had to proceed. Got a fantastic quote out of them and then as soon as the truck opens (already complete with the other clients possessions ) they inform us that we’ve more then everything they billed us for and it will be triple the cost!! Although we told them that which!! They lure you in with decent quotes and then will charge double check the cost!! Overall scam!!

Golden Van Lines was recently used to move from Virginia into North Carolina, it wasn’t a fantastic experience. This movement wasn’t for mepersonally, however, a relative and I had been managing the financial conclusion. The salesman explained he’d be available till 10 pm for almost any queries or worries, that has been incorrect. The moving quote rose by more than 800 because of raised cubic feet. The quote has been for 339 cubic feet plus they climbed it to 500 cubic feet. That is a gap of 161. Golden Van Lines failed the packaging, error on the part. Cubic feet may vary based on how things are packaged and this is a 1 bedroom flat. Are you aware just how many cubic feet you’d utilize? Things were busted and a few things lost all together on shipping. I’m in another state once the move happened and requested information for a cable transfer associations title } nobody called back. Were told by a single individual don’t pay until I phone you. Nobody called, once more. In the day of pickup, my relative and myself challenged the increase and has been told”we could unload everything and set it back in the flat”. The shipping was as poor as the pickup. Not positive if that is typical practice with moving firms to not visit the home to produce an estimate/quote. When it is agreeing that the price can or may rise. The initial quote was $1,474 it climbed to $2,308. Don’t suggest this business.

Spoke with an agent and informed me in detail the quantity of furniture I had transferred, and obtained assurances I’d be adequately cared for. Being a Logistics pro myself, after we determined that the quantity of furniture and following several assurances that they would all be sent, I consented, with no comprehension at all cubic footage real dimensions, to work with them since my carrier. On the afternoon of transport, if push came to shove, not only did they not take all of the furniture they’d consented to, but they believed it had been my fault; viewing how I’m no specialist in what cubic footage really amounts in real dimensions, I did not understand just how much of my possessions would match. I am left with different boxes and pieces of furniture which have not been picked up or delivered, and have actually been billed as a consequence an extra $800 for moving over the allotted amount. The shortage of a customer-centric strategy or maintenance from the supervisor after initially getting stellar service prior to the arrangement was created is alarming.

I am generally not the kind of man to write testimonials, but GVL definitely deserves a little attention. I had been in a very stressful situation together with my loved ones, as we had been going in Long Island to Brooklyn. One of my buddies had a cousin who only opened up a brand new moving firm, and they recommended that I utilize them. GVL managed my move with dedication, efficiency, and perfect care. It had been the very first time that I’ve ever used a company to proceed a lot, and it surely will not be the final moment. John helped me exponentially while I had been on the telephone together. The movement happened on Monday, two or three months ago. The team came to my house, and that I showed them where I needed my things to move. Throughout the moving of these items to the van, then it began off a little out. Fortunately, the movers chose to not last, and they required a rest for about one hour. After the rain subsided, the packaging took a little time, however, not one of my things were ruined. The team chose to package up a lot of my delicate stuff at no cost. The following day, the movement started. It took about 3 hours to reach Brooklyn. The transfer went smoothly from then on. GVL truly has helped me and my family immensely while going together. Really perfect!

Only recently moved from Texas to Maryland with Golden Vanlines plus they really saved me so much suffering and pain. I have had such bad experiences with preceding proceeding companies and those dudes have really made it very clear that moving may be painless and sometimes much enjoyable! Spent 3 times speaking to Elvin and that he helped me put my move up care free, he even gave me a free quotation!! Took about 1 and a half a week to the movers to carry my things into Maryland, went by flawlessly. These men really have like something to them, they can do it with such enthusiasm it is really amazing!! They unloaded my things to my new flat that took them about one hour. Frankly the best move I have ever needed. Please utilize these men I truly suggest them!!!!

I had a small problem which required me to move across the nation with brief notice. I needed to do my own research and find myself a moving company that could adapt my last minute reservation, while decreasing within my budget. I have heard many horror stories about going, and that I wasn’t going to be a different prey to this.

I came across Golden Van Lines via a shot in the dark hunt, and that I took my opportunities because my time was limited and those moving businesses were all getting booked up because of the close of the month. I phoned and I had been welcomed with a down-to-earth sales supervisor called Mitch, and he had been just like a moving magician. He was more focused on teaching me and walking me during the shifting process so I can understand much better, while also giving me space to create a determination. The cost was super reasonable and the movers arrived as promised about the time and day they said. They packed all of my things real well, blankets and all so that my furniture wouldn’t observe the external world.
All my things were packed closely and all of my boxes have been tagged to create certain none of those things got mixed up.

As promised, they came to my new place free of delay, and un-loaded my furniture and constructed them at the areas I requested them to. The team truly appreciated helping me settle I to my new course of life. Everything about this movement could not have gotten better. Favorable, down-to-earth salesman acted as my personal concierge during the whole movement and has been super useful along the full course of action.

If I have yet another movement, I know who I am calling. Golden Van Lines, thank you so much for assisting me!

Sam and the Golden Team, thank you so much for making it a smooth procedure.
Thank you for producing something really stressful – stressless! Customer support staff was also a treat to speak to. An overall excellent experience. Thank you so much!
Definitely would suggest.

Golden Van Lines is really the solution for moving! They had been friendly, professionally wrapped all my furniture, and delivered to my things in a timely fashion! The team was helpful and kind and answered all of my questions and worries about moving!
The Revenue staff were really kind, and they got my trust. Sam was really helpful and took care of all my worries and answered my inquiries with the utmost professionalism. They do their very best to supply a cost that works in my budget, and they are very reasonable once the cost goes somewhat higher.
If anybody is searching a moving company, I would strongly recommend them to anybody seeking to relocate!

Sam and the Golden team managed everything right from the first inquiry to falling off my things in their various rooms. Would recommend for anyone seeking to move!

I’m certainly delighted with Golden Van Lines since they took a massive amount of stress from my life. I’ve lived in New York and worked at the entertainment sector pretty much my entire life, and if a project I have been pursuing for decades started up in Los Angeles the largest difficulty in my life was that I had less than two months to reach LA.. I had been put in contact GVL and they assured me that I had nothing to be concerned about. They were right. Within a week of reserving my transfer there was a truck out my house with 4 guys prepared to transfer me. My possessions came on the west shore 9 days afterwards. I moved out to find the movers a pizza and some Gatorade and from the time I got home my own home has been staged using furniture in the appropriate rooms. Made my life so much simpler. And of course this job I have eventually obtained is a paid internship and it will not pay much so clearly price was a element in my choice and Golden had the ideal value of any business I talked with. I had been worried that the cost could vary based on things I have learned about moving companies, but my agent Jeff explained if I do not add stock last minute the cost will not change. So I did not add any stock last minute, along with the price remained the same. Good work all around and also a large thank you to everybody involved!