Fastway Moving

I need to first say that moving can be a stressful position, also it can help to get professionals. My spouse reviewed all of our things in our flat and talked with Derrick. We had been quoted a cost of roughly $3,000. We believed that it was pricey, but we had been confident that all of our things were likely to be packaged securely and safely. This was designed to pay all of the expenses: gasoline, labour, time, driving, etc.. EVERYTHING. We had been advised that we can pay by card or cash. Upon the movers nearly completing the selection up we are advised that if we utilize a card there’ll be a 6 percent fee. This had been a Saturday at 4:30pm that there wasn’t any way I could visit a lender and pay off the $3,000. That has been deceiving. Additionally, we had been informed after roughly 3/4 of those products were loaded that there could be additional fees, because of more space being used. I had been confident it would just be $200 or so. The whole price was $5,744.92. That’s almost twice what we have been quoted. We had been in a rush, they’d packed nearly everything, and we had been planning on departing the following moment. We couldn’t let them unload everything and after that find new movers. This was also deceptive. We had been advised that our objects could be delivered in a couple of days, that they would allow it to be effortless for all of us. We waited three WEEKS to our things. Allow me to repeat this, 3 WEEKS. My husband could call to have a status update, and nobody would call or email back us. We drove all over the nation and attracted very little with us, because we had been confident that our items could be sent to us ASAP. So following the three week mark we eventually get in contact with Fastway, that states your things can come Sunday or Monday. We inquired for the drivers title and amount. The staff person didn’t understand this info. How do you’ve got a driver accountable for your customers items, rather than understand their name and amount? We were finally provided a couple, after requesting numerous occasions. The amount provided was wrong. We had no method of calling the motorist. The driver shows up on Monday evening. He says that he cannot drive the truck to the apartment complex on account of the magnitude of this truck. We talked with the maintenance manager, who’s worked in the apartment complex for 9 decades, who said that every week that he sees bigger trucks at the complicated. He literally drew the motorist a diagram about the best way best to get in. The driver denied. We were informed we’d need to cover $600 extra to acquire a new truck that was smaller. We’re outraged. How can this be. After being hung up on a few times by the manager, Ricardo; and being shouted at from the driver: that stated that he was planning to throw away our stuff into storage and then leave it out there. We had been told that they might bring it down to an additional $200. We had no other option. We said we’d cover. Upon obtaining our things we found that not merely was only about every single thing broken; there were pricey items lost. We tried to speak to the workplace, either by telephone and email, but nobody has responded. My desk has been literally crushed and can be unusable. The movers that packed up my flat took everything aside, even air filters- they ensured me that the movers on the opposite end would place it all back together. That didn’t occur. I believe that I was totally cared for. When I’m quoted a price tag, I suppose the cost will probably be somewhere around that. If it may be more I would know, but twice?! The dearth of communication during this ordeal was bothersome. Additionally, because of people not having our possessions for more than 3 months, we needed to buy new things – a seat to sleep on, cups, plates, cutting boards, towels, etc.. This may look like small buys, but all of them add up. I’d proactively invite NO ONE to utilize this provider. They’ve made no attempt to take accountability for those things which were missing / stolen and stolen. There has been hundreds of dollars worth of damage. I wouldn’t ever rely on them and that I strongly urge everybody else to prevent this organization.

We delivered our little transferring of 34 boxes through Teo Abreu from FASTWAY MOVING on December the 13th 2016 together with guarantee to shipping in 90 days, however once we payed him, he NEVER more response telephone’s calls, emails and text messages. The single person that”occasionally” replies telephone’s calls is Patricia that never understands nothing but just keep giving absurd excuses every time.
We don’t have any idea where are our 34 boxes together with our loved ones itens and nobody calls to notify anything. Our family left to the 13/12/2016 and now is 10/14/2018 NOTHING ARRIVED! We really do not understand what’s going.

Ola, tive uma experiência bem traumática com a fastway, nao recomendo a ninguém. Fechei tudo com Marcelo Castroviejo para fazer minha mudança do storage em NY para BH, Brasil. No princípio ele foi ótimo e bem prestativo e me garantiu que eu estava contratando a melhor empresa de mudança. Eu mal sabia o pesadelo que isso iria me Causar! Retiraram minhas coisas do storage em 31/10/16 e depois de muitas ligações sem retorno e quase ter um ataque perform coração com medo de perder tudo, a mudança chegou ao destino em 23/04/17. (Quase 6 meses depois) Eu tinha ido ao Brasil em 02/17 por 5 semanas pra receber minha mudança conforme o prazo combinado com Marcelo, que me garantiu que chegaria nesse período. Eu voltei para NY sem receber e fiquei em BH num apt vazio sem nada, nem cama para dormir tinha.E o pior minha mãe que estava bem idosa e enferma, faleceu 10 dias depois que sai do Brazil. Eu passei maior parte do meu tempo tentando saber o paradeiro da minha mudança, ligando para Porto de Santos para fastway e eles não atendiam. Ate a polícia p BH e NY eu fui, estava difícil pois não tinha número de rastreamento, sempre pedi mas nunca me passaram o numero e no Porto não tinham como verificar sem informação do container. Fiquei muito nervosa, Enfim foi um pesadelo!!! Eu poderia ter aproveitado mais o meu tempo com a minha mãe e ter ficado perform lado dela ao invés de ficar igual louca tentando descobrir o paradeiro das minhas coisas e brigando quando conseguia falar com eles da fastway. Tudo foi ótimo ate pgto da mudança mas a partir daí, muitas vezes nem atendiam mais o telefone e Marcelo não retornava mais as ligacoes. O problema maior não foi o atraso, isso pode acontecer, mas a falta de profissionalismo e de respeito dos funcionários da Fastway com seus Clientes, Isso foi inaceitável. Depois me deram envio de umas caixas de cortesia para compensar todo meu estresse, eu aceitei mas elas demoraram quase UM ANO para chegar ao destino. Que experiencia mais estressante ! . Nunca mais faco negócios com essa empresa. São Péssimos!!! Não recomendo mesmo.

After payment at 2018 everything disappeared, all possessions and $2000 price, nobody response no one understand anything, It’s a scam, so do not do business with this firm

Fastaway has been contracted to package and move our house products from NJ into UT.  In the right time of this bidding, packaging and pickup, I advised them of a vacant non-hazardous CO2/Argon atmosphere tank which I possessed.  The tank was sent with my house products from UT into Japan, Japan to NJ from the past 4 years with no issue in the movers or habits.  All of them agree it’d be OK.
To explain, this can be non-hazardous, non-compressed, vacant tank.After moving into Utah and following my products were sent from NJ to UT, I had been advised through voicemail which they couldn’t send my tank and that it is from the warehouse in NJ I’d like to pickup.  I was already in UT (and was for 6 months ) and had no means of picking up the tank.  After calling Derrick Strus multiple occasions, he advised me that they would look after it and get it to me.  I’ve multiple mails of him assuring me that he’d look after it, but months later, still no fix.
They accepted that the tank for dispatch and after taking the land in their ownership and later we transferred into UT and after fourteen days, they advised me they couldn’t send the tank.  I feel as if they stole my house.

We hired Fastway Transferring to transfer our furniture in Belo Horizonte, Brazil into Iowa City, IA, USA. We compensated in full for the support beforehand. We requested for your insurance and they requested us to wait patiently till the pick up was finished and the paperwork will be prepared.

Things were packaged and eliminated from our house in Brazil around 01/22/2017 with a 3rd party company on behalf of Fastway Transferring while the first contracted date was to pickup between 01/16/2017 along with 01/20/2017 with no communication with Fastway Moving. Following that, it had been very difficult to get ahold of all Fastway’s agents, nobody will return our calls or supply us with all the paperwork required for shipment. Nothing was mentioned concerning the insurance anymore even though we requested for this.

On 02/16/2017, we obtained the paperwork and supplied all of the necessary documentation at exactly the exact same day by email.
Fastway Transferring then estimated that the delivery within our home in the united states from 03/15/2017. After several queries by telephone and email without any true response in their own sales or client services we have a new quote for shipping involving 03/25/2027 and 03/30/2017 within our home here in the usa. The shipping quote date has then changed to 04/05/2017 and after to 04/20/2017 after which to 05/08/2017. After those dates, we can just receive a couple of contacts with their clerks and constantly with empty promisses and dates which were never met. No manager, director as well as the sales man, Marcelo Castroviejo, awnser the queries.

All of our proceeds are in their ownership. My loved ones really are hostages of this business after paying our savings to proceed our proceeds. We feel as though they stole everything we’ve such as expensive things and priceless private products.

COMPLETE SCAM. Worst experience I have ever had with any business enterprise. We had been advised by Ken Jackson we had been getting a fantastic pace with this business since they did not act as agents in hiring bodily movers and that their men were in-house. Despite establishing a day later than the date scheduled on the contract, the movers shared with us that they could not honor the contract since we’d more cubic feet than anticipated. We originally walked through our little one bedroom flat and recorded off the things in our house and the approximated dimensions of every product. We put together a list of 320 square feet and obtained our contractual amount, paid the deposit and believed we had been in the clear. The movers advised us that the cost was not likely to be exactly what was at the contract since the agents approximate things. We presumed that was fine because perhaps they had been away from two or three items/cubic feet. Figuring out that the movers estimated us at $1500 more than the initial contract and that the movers were not in house and another firm. After calling the first individual, Ken Jackson of Fastway Transferring, he told me he was not able to honor the contract and also gave us a fresh cost nearer towards the movers cost. We were taken aback since we’d signed a contract, so the purchase price should not be negotiated in any way. We wanted to ship exactly what was about the original contract, nothing more, nothing less. Additionally, Ken Jackson had assured us a $300 discount since they showed up a day late. This was no longer being respected. . After hanging us up several times after we said we had been not able to cover the additional $1500 which was not initially included and also an hour of unnecessary discussion, the movers got in their car and left. Now we are forced to look for legal actions on Fastway Transferring to get our deposit returned. I have never experienced anything like this. This firm is a complete scam.

Overall scam. Everything is smooth till they get paid and then they disappear. Lost my things but pretended it had been”in transit” for weeks. Then delivered it into a different storage place without even telling me and another storage area destroyed everything. Could not hit them on the telephone. I then learned they are really an entire fraud from a different Facebook group where everybody is trying to sue them to get their items back. I am so f**king pissed about these scammers. Missing over $25,000 in furniture and also is going to be a entire loss for me personally. F**k them.

In the event the program would let me I’d have given this business a large fat ZERO. I contracted together last year to have furniture transferred from Masssachusetts to Brazil. Unlike lots of you, it did finally appear but after nearly a year. Many things were broken or components missing. Whenever I talked to anybody they supplied me with either miss plain or information out lied. Most frequently it was a situation where nobody answered the telephone, returned text messages, or reacted to text messages. My furniture, that comprised a baby grand piano has been valued at greater than $40,000 and due to the lost or destroyed items it’ll take sometime to substitute them. I certainly DO NOT RECOMMEND with this company for whatever.

Fastway’s license died in 2016. Held several clients’ goes as hostages. Inferior small business. Everybody should stay far.

In 01/15/2017 I shipped 5 boxes into Brazil. It has been 1 year old and also my boxes never got there. They aren’t answering my phone calls anymore.

They gathered my belongings and then vanished. There’s absolutely no way I will contact they and I’m now aware of a number of different victims. They’re also not licensed since they state they’re.

Superior staff, with higher degree of professionalism. Thanks for Teo, to the attention, your staff proved quite helpfull at all levels.