Enterprise Van Lines

HORRIBLE!   Beautiful people when they’re attempting to receive your enterprise. Terrible customer support when they really seal the bargain, particularly the woman that response the most of the petition.   They ship about two men that actually work for your business the remainder about two or three other men must be buddies, you can clearly tell they do not understand what they are doing or how to package your stuff.   I had been told my belonging were likely to be delivered to a set day that were really a week and half a year late.   Call about a thousand times, complained to the rude lady mention before tells me that my stuff had been placed on hold and that I was not advised.   My stuff was already a week late, eventually it arrives.   They broke not one, not two but a number of my things,  tables, mirrors, pulls. In Addition to that I’d lost things too that they never even tried to locate.   Oh and they attempted to give me another sofa.   Telephone to file a claim, again needed to Take Care of the rude lady, send me a URL for their promises department after asserting for half an hour.   Filed a claim, it’s now been 3 weeks and I’ve get to Receive my lost items, or cash or an email for your Issue.   DONT DO IT.   You’ve been WARNED!

They have been late to pickup, 5 days late to fall off. Jason and Lee in shipment would be the very condescending, rude, unprofessional (I would be ashamed to call them workers ) I’ve ever addressed.

The entire experience was a nightmare. Over quoted, overcharged. An entire scam.

I’ll be calling the BBB and consumer issues. Absolutely disgusted. They’ve a sales representative that suckers you into a contract them you’re handed over to dispatch that dismiss everything and treat you like a second class citizen. I estimate’nicely, in America we do business this way’.

Appalling.

It took 10 hours to package up a 2400 Sq Ft house, if it should just have taken 4 hours.They didn’t put some plastic back on the rugs, only rugs once I asked it.
They showed up with two guys and a truck concerning the size of a half of semi.  Our load was bigger than they had been ready for so they hired two arbitrary guys out of the region to help with moving things from my house outside to the truck.  The skilled movers did do all of the wrapping of furniture, packaging and inventory on the vehicle.  However, I still had two strangers in my home helping transfer which aren’t secured or insured and could’ve damaged or stolen my products.  Nothing has been stolen, but we do have harm on many products.
They have been believed to arrive between 9am-11am, they didn’t arrive for pickup until 2pm.  They have been said to establish two weeks after at 10am.  We had been connected by mobile phone and they affirmed during excursion they’d create the 10am mark.  On the afternoon of shipping they weren’t on program and wouldn’t arrive before noon. And then I think that it was still not until 12:30 that they showed up.  We’re only talking hours gap, not days.  The part that bothered me was that the false expectation they put.  I grabbed the mind inspector lying to me two – thanks to Moveline remaining in contact me. 
I wish to notice, Moveline was that the agent we employed.  We’ve got only high opinions for their client service and attention to detail.  They’ve not had problems with Business previously.  It appears we might have just been really unfortunate. 
I would also notice that everything was 3rd party:  Enterprise was hired by Moveline, the movers were sub-contracted by Enterprise, after which they hired off Craig’s List.  That’s where a number of these problems may stem from.
In the conclusion of the day, we did get moved, we’ve got all of our things with largely small dings and scratched to just 4 things.  During a stressful period, moving from WI to FL, it wasn’t a fantastic experience, however, the task has been finished.

Enterprise Van traces was deceitful in their own dealings with me concerning the shipping of my mom possessions.   I  left our demands fairly apparent to the sales agent and he also concurred They could accommodate us.   I paid double what I could possess to be able to assure the delivery at the timeframe needed.  
I participated Enterprise Van lines since they1) received great online reviews( two ) obtained a Fantastic score from the Better Business Bureau and 3) consented to send my mum’s products in 1 afternoon, by NY to MD..   My mom has Alzheimer’s Disease as well as my target – hauled into the salesman – managed to transfer my mom as easily as possible by putting her up prior to bedtime.  
The movers came at 9 in the afternoon as promised.   At 3:30, they asked and asked how late that they can arrive.   We had been anticipating these by 5pm – it’s a 5 hour drive from NYC to MD..   Following a new estimated period of 8pm, they came past 10:30.   Their late arrival Wasn’t because of traffic or poor weather, however to some late decision to include a different job.   We had to find alternative arrangements in the last moment to get a location for my mum to remain since her items hadn’t arrived.   Provided her dementia, along with an already tough travel, she was rather agitated and needlessly angry.
One has lots of options for transferring.   We had been taken advantage of by Enterprise Van LInes who maintained something and then reneged on their promise so as to take a different job.  
The Business was restricted to some worries in the aftermath of this move.   In settlement, I requested to cover the fee for a two day delivery.   They offered to repay $150.   I paid in cash and in good faith and that I really did tip the movers that did the job.   My claim isn’t with the guys who really did the movement, but with people who made the choices and people with whom I coped following the transfer.  
You’ve Got lots of options.   Enterprise Van Lines isn’t a fantastic selection!

Initially they had been fine.   I had been worried about a movement across state, and they promised me a few times everything will be fine.   They were fine before five days prior to the movement.   Prior to this, I’d called them and spoke to them about being convinced I Have given them a very suitable list of everything I Must bring.   They promised me that I could predict when I understood exactly how much I had been going and that they would take that advice to Be Prepared.   Five days before they stated”I understand this is not exactly what you need to listen, but I am not putting with a Completely Different quote a few days before you proceed”.   It was at this point, they started ignoring my own questions.   I’d ask direct questions, like”Is there some possibility that you will not have sufficient space on the vehicle to get my items” to which they’d answer things such as”Relax, everything would be fine”. I got that response several times. I told that the first salesperson I Was a single mother school student making a Very Costly movement and that I wanted to know if the gratuity which was recorded in the sheet had been compulsory and she explained it was not.   That when I had been Happy with my support, I could offer a gratuity.   As soon as I talked to them since the time got nearer, I began asking questions regarding what day they’d arrive and it was then they informed me”You know, there’s not any certainty that they will get there around the shipping date”  Oh actually, nice time that you inform me that now.   The absolute unprofessionalism led the minute they first group of movers arrived to my home.   The very first words from the mouths were all about the trick.   I had been really like.   “I really don’t have a lot of cash for a hint, but I am moving and I’ve a whole lot of additional beer I will not be drinking”  I felt so awful! I got the notion that they were utilized to bribing folks about obtaining a hint and saying it out loud to make folks feel humiliated in giving a hint.  Regardless of this, the very first movers were still respectful to me personally in my residence. They didn’t leave a mess nonetheless and forgot to shoot some of my things, among these I found and came from the home before their departing and gave it to them. Another I found after they had left.  I was very nervous, since I could tell a few of the movers did not do exactly what they said they’d do.  They stated They take off the legs of the furniture prior to transferring it and they simply wrapped up my curio cabinet, glass and also all and didn’t eliminate the legs.   Nor did they especially pack the glass.   I’ve got the original packaging for the tv series, so that moved in the Exact Same box.   They looked mad with me which I’d additional boxes, and that I said”I attempted to phone and inform them about it and they did not need to hear about it”.   I wound up hammering them, even though I did not have the cash to since in spite of the fact that they were not ideal, they were still respectful to me personally in my own home.

The next group of movers had been like a nightmare I couldn’t think.  The very first thing they did was whine about not having the ability to find the truck down my street. There’s an empty parking lot Throughout the road that directly includes a distance That’s across the road from my street They Could use.   They whined about that. I advised them that I’d eliminated the cars and garbage cans in my street and they whined I was not able to find a neighbor I hadn’t ever met on the road before my road to proceed HIS vehicle. I did attempt to get the neighbor, however they were not accepting that it had been their incompetence which made it so that they Couldn’t get the truck in and not my fault.   I moved outside with my videocamera, since I could not think how utterly incompetent the motorist was.  I could see precisely how to do it and that I told him, if you back up and turn in the parking lot, then you are able to certainly do it. I used to drive big trucks onto a movie series, and that I understand how to do so. I saw him make a series from not Having the Ability to get into my street and I understood they were going to charge me the Excess cash.   I advised them that all the money on earth was exactly what I had in Money to cover them.   That when they left me pay them additional, I would Have No money to consume.   It was then that the actual rudeness began he walks off griping”OH, so I suspect that means no hint for me or my drivers afterward, possibly, GREAT”. Right from the beginning the driver has been rude to me personally. He insisted that he needed to charge me additional cash and I saw his additional inspector guy attempt to forcefully tear a mailbox from the road to have the truck to flip about, so that they may continue going.  I’ve got it on television, the entire thing. That’s a federal crime.

Ultimately, the driver comes outside and states (not making or creating words that these were his precise words”F**k it, I’m just gonna bill you that the $75 for your excess walk”. I was amazed. I told him that I did not have it and he said I might write a test and he would not cash it until the following week (I requested him to take it till Wednesday and to compose the test afterward ). Subsequently, they started taking out my stuff and dumping it on the road.   I found that he had sectioned somebody else’s things on both sides and mine on the opposite.  I saw things of mine at another person’s items.  I pointed out to him that they had been my things.   He asked me in which to put the items down and I said”Place everything that goes into the space in the room and I will organize it and I will Let You Know What space it belongs in”.   He did not do this.  He started bringing broken items in my residence.  The curio cabinet’s legs had been abruptly off the curio cabinet today and some of them were broken off and that the glass was all broken on both sides.   The buffet has been totally divided on either side.   The night rack legs were half broken away, the tables were not set back together correctly, there were still several boxes Which Were clearly indicated China which were destroyed plus they had been at pre-approved China shifting boxes!   Many of my ceramics were all busted, Though I wrapped them into foam rubber from a bed pad most of the way round into a box with rubber rubber all about it.   When you smash a box like that, naturally your things indoors if are likely to split, as you induce the things to smash against each other, it is the strain, not the inadequate packaging that violates them. The games tables legs were split from the face of the human body, like the nails were pulled out rather than put back in properly. They did not deliver my chest Full of all of my favorite things, images of my child, my great china, all of my wreaths and decorations to the interior of my home along with a priceless image that was adorned with four leaf clovers – a nostalgic image of my kid in the lake – that I could not get everything back.   They did not provide my office seat. They continued to be impolite to me whining about their suggestion, stating things such as”See, what most individuals do, is that I appear and they move – Here is $100, you are likely to treat me, correct?  But maybe not you. . You did not do this” and I said”You understand what customer support is, correct? You understand what you are saying to me is how inferior customer service abilities, whining right to my head I was not fine enough that you carefully care for my items. My contract said that they would take apart and put back together each of the furniture that they had shot aside for THEIR OWN CONVENIENCES.

The movers attempted to leave early without even placing any of my furniture back with them.  They stated”I can not locate the remaining screws for it, however you can purchase them in the shop for 75 cents”. I should not have to Purchase them in the shop, They Ought to Search for them.   They attracted many broken things in my home and asked me to trick them.   I am sorry, but NO. They pointed out what that has been busted stating”Oh look at this, that is really unprofessional”. The movers did not hold the test, they left immediately and cashed the check that same afternoon, and that I did not have food for a week, so I’d 35 cents for my name for just fourteen days. Then, once I called the company to inquire where the remainder of my items were, that they would not respond to me at an expert way. They dismissed my direct inquiries, like”What do you do to locate my lost things?” They stated”I expect you’ve moving insurance” and then would answer by saying things such as”File a Claim, here is the claim type”. I treated me rudely and when my worries were foolish. No, I really don’t need to submit a claim, you ought to be attempting to regain my lost items. The claim form provides you 60 cents per pound. DO NOT TRUST THESE PEOPLE, that’s my view, that they don’t care. They understand that they have you and they also do not care about looking after your items , they do not care if all of them arrive , they do not care if they’re broken. They have it setup so that they aren’t liable for anything which does not return and there is not anything that you can do on it. I phoned them at an anxiety three times later hoping to have info about what they had been doing to regain my lost items and they stated my name and said”Oh, so that is not a title I have heard a lot in the last couple days, I will never forget that title”. They had been so rude to me, they acted like I had been dreadful about them and they suggested that they felt I was the person being impolite. In the event you use this organization you’re actually asking for trouble. I don’t think the reviews on this, since this business is so humble and dishonest, so I would not be shocked if these reviews were written by these. They Simply want your cash, They Don’t care about you personally, customer support or your possessions, However much sentimental value they’ve.   PAY a respectable mover or transfer yourself. That can be really nothing short of a racket.   They do matters per box plus they gave me some one else’s box, so that they left their box count.   Coping with them in case you’ve got a challenge is a nightmare which you don’t wish to encounter trust me, since they make it seem like there’s not anything you can do about it. The reason why they have a great standing with the better business Bureau,” I don’t have any idea. But they did not get it from going me, that is for certain.

This movement was a tragedy!     The afternoon of the transfer came along with three guys in an unmarked truck showed up at our door.   While they have been still loading I offered to Get the men lunch.   One denied and then repeatedly begged me to go buy him cigarettes.   Then, I saw because this Identical man lost three boxes of kitchenware from the truck into the driveway.     It came time to pay for the transfer.   The Complete price was approximately $400 on the estimated price, which was after somebody came in and walked our home also gave us a binding quote.   Afterward , we proceeded to pick up the Cashiers Check from the lender.   After we gave the inspector the test that has been made from”Enterprise Vanlines”, the title That’s on our contract, we had been advised that we had the check made out to the wrong firm.   It had been likely to be made out to”H O Transport.”   The Agency offered to pay for the brand new check from his own pocket, however, the lender did it at No Cost.   Additionally, our home was abandoned with their arbitrary garbage.     While our belongings has been in their custody we’ve received a telephone call in the PA Police Department affirming our possessions at the vehicle.   Nobody from the company known as to guarantee us or explain to us why the authorities were included.   We had been contacted two weeks ahead of our scheduled fall off date to ask for our speech, they had been prepared to provide.   But, we weren’t actually in California yet.     We had to put our possessions into storage and have been advised to expect them to choose 4-7 business day to run from storage.   We predicted Enterprise VanLines on Saturday, August 30th.   During that telephone call they advised us that our possessions will be sent to the Following Day or Monday and also to expect a telephone call in the California dispatcher.   The telephone call never came.   For a week we called and may never get a response on if our possessions would arrive.   After not having telephone calls returned I was eventually ready to speak to a supervisor, Mike, and that he managed to set up a delivery.     Ultimately our possessions arrived.   The three moving men were fantastic –they had been subcontracted from Enterprise VanLines.   As they began moving our things I discovered that our boxes were piled –balls of those boxes were pulled aside.   Things were falling from those boxes.   I asked the men if they’ve ever seen such tattered boxes plus they informed me that they had not and that this was the way they obtained them out of New Jersey.   Afterward , they had been so embarrassed as they approached me to inform me that my desk, a solid pine desk, was busted.   Somehow throughout the move Component of this table rack was snapped in half and my desk had to be mended.   The towel, a strong walnut part of dining room furniture, also had a chunk of wood lost.   The wooden shelving crib has been scraped and the bottom of the sofa snapped in half an hour.   The Business was also responsible for packaging all of displays –the tv along with my iMac 27 In. computer.   The pc was thrown into a box with newspaper about it.   A corner of this pc is crushed.   Thus, I called to talk with someone in Enterprise Vanlines Concerning the harm.   The guy I talked to was rude and disrespectful.   He explained that 9 times out of 10 that renters insurance policy covers damages plus it does not.   I advised him that I’d be filing complaints with the BBB and also protectyourmove.gov.   The guy then chose to state I Was creating a risk and then threatened me.   He advised me that if I registered a complaint that He’d allow everyone in the workplace know my title and refuse to assist me or speak with mepersonally. I informed him that he was being rude and impolite, but I Am Certain That I was likely overly, and that he explained he’d hardly started and that he would make worse.   I then requested him to own Mike, the director, to phone me back.   I’ve yet to hear from Mike and it’s been 10 days.   We’re focusing on the insurance types for $0.60 per pound for the damages, however the company Isn’t willing to pay for the damages which they did.   That which I packed came in Excellent condition.   Everything that has been damaged was packaged with Enterprise VanLines.

Chris in earnings couldn’t have been simpler after creating the deal and after the check has been cashed and the difficulties erupted he wouldn’t even take our phone. I needed to use a bogus title for him to select the call. The shipping was a week late and when we attempted calling dispatch to determine when our possessions would arrive we kept being told we’d be predicted while the truck got there….this went on for nearly a week following our guaranteed”delivery window”. The truck came with an whole flat of furniture and also ONLY the motorist! Needed to help transfer the couch, agency, and the rest of the large products. The business wouldn’t even think about a discount because of this complete screw up.
Worst business experience ever.

I only wished to thank you all at Enterprise Van Lines. It is not too often I encounter a business that’s so honest, professional and moves out of the way to generate everything just perfect. Hats off to each one for an effective movement. Much appreciated!

It was my first ever experience to cope with Enterprise Van Lines also it wasn’t bad in any way! When I called to get a moving quote, T.J., being really pleasant and experienced at his occupation, took 40 minutes of his time to organize the transfer and gave me a very decent offer. The very next week I phoned them again and they were again very fast for my telephone. I decided to reserve the movement together. Although I remained very stressed during the transfer, I understood that they take such a fantastic good care of your possessions that you don’t need to fret about harms or headaches! Enterprise Van Lines hire a sort team in and outside of their workplace, specialist relocation estimators and give economical prices!

I was supplied a high quality movement by Enterprise Van Lines. They did what they said they’d over the telephone. Pickup and delivery went according to program and all of my possessions were still clean, undamaged and in excellent condition nothing stolen or lost. Thank you to the fantastic job.

I suggest Enterprise Van Lines for doing such a superb job with the latest move we only made! I am quite content with the way that they handled my things. They even charged me having a lesser rate for the entire movement which caused me to feel joyful. The support they provided me warrants a greater payment nevertheless they chose another way. This type of business deserves all of the countless and the fortune on the planet. Thank you a lot for the major help! I Suggest Enterprise Van Lines for all!

We hired Enterprise Van Lines to move our office gear, and David and his team clearly understood how to manage our relocation. They packed all of the electronic equipment, moved everything with good care, thank you also for such a quick service – it was very important for us. Thank you!

Before we hired Enterprise Van Lines, we left a great deal of research and assessed over 5 additional moving companies. According to our study we chose to hire them, even though they didn’t offer you the cheapest cost.  David  and his team did a fantastic job packaging our dispatch very quickly. Very professional, friendly and pleasant to be around men. It was somewhat expensive, but we obtained a fantastic movers and did not need to worry about something! Fantastic job! Thank you guys!

There are lots of moving companies, however together with such men are the most honest and professional movers I’ve observed.  T.J. in the office told me of all of the charges Immediately, Terry and his team did really great job and delivered on time as promised.   Thank you again.

As soon as I hired Enterprise Van Lines I didn’t understood that they are such gifted movers. I found several very good reviews and decided to offer them a phone. After speaking to Jason in work, I had been convinced that they would have the ability to deliver exactly what I need. I had been perfect.  Terry came punctually with his group, they’d all crucial tools and packaging materials.  Movers actually delivered over what I had been anticipating. They delivered most of our possessions very quickly and with no harm. It had been more than a 100% dedicated job.

I was supplied a excellent transfer by Enterprise Van Lines. They did what they said they’d over the telephone. Pickup and delivery went according to program and all of my possessions were all clean, undamaged and in excellent condition nothing stolen or lost. Thank you to the fantastic job.

We must move our house in NY to MI due to my new project. I was trying to find a great moving company and it had been quite tough to choose to opt for the good one. I checked testimonials for all businesses and I made the decision to employ Enterprise Van Lines. They gave me particulars and amazing cost. It was quite impressing from Begin to finish, Enterprise Van Lines group was amazing.   They were all professional and pleasant to manage. It turned out to be a smooth and perfect movement. Thank you!

Terry and his team were brilliant and made the entire process stress free.  Enterprise Van Lines staff were just terrific. Hardworking, Really Professional and careful! Had a Wonderful encounter together… Will certainly recommend to friends and Loved Ones.

I never had a notion that moving could be worry free and easy, and completed in timely way.  Enterprise Van Lines staff proveded me having a good and incredibly professional services. David and his team proved rather skiled, attentive and reall joy to be about. Should you lookin to get a skilled movers then you definitely should give Enterprise Van Lines a telephone.  These men are real pros.

My family just got finished moving with Enterprise Van Lines from NY to SC. We could not have asked for a much better shifting encounter. These men were exceptionally friendly, trustworthy and educated. They sent our stuff in a brief time period and didn’t charge us one extra penny.

We’d Enterprise Van Lines to move our home twice and they did a excellent job every time.  David and his team came early, were considerate, careful and respectful. Everything was packaged to the truck with care. Despite a lengthy driveway they took the opportunity to put our furniture at which we wanted it and took fixes with runners to guard our wood flooring. Really appreciated.

We’re quite happy with our move via Enterprise Van Lines services. The movers were as professional as they may be out of packing to loading and unloading along with the shipping was rather rapid. The loaders did not violate anything .Our near friends had advocated Enterprise Van Lines and we are extremely happy that they did.

After much study and several telephone calls my spouse and I chose to proceed with Enterprise Van Lines to our transfer to Kansas. Their cost was somewhat higher than the others but we believed that they were supplying the very best service for our requirements. The movers that arrived as well as their team boss, Terry were considerate and understood exactly what they were doing. They handled all with attention and made certain all of our possessions arrived securely to our new house. Very much appreciated, we’ll urge you guys!

I’ve been utilizing Enterprise Van Lines for a lengthy moment. I want moving services nearly in every other day to supply the merchandise for my customers and I am using them often due to their affordable cost and very professional support. I am able to rely on those movers for all sort of motions. According to me they’re the very best movers in the city. I want them a really bright future.

To be quite honest, I have not seen such coordinated and effective movers in my personal life. I’m quite blessed to own Enterprise Van Lines while I was going to my new residence just few weeks ago. They arrived in time. Did everything right and they required hardly any time to the transfer. They were very careful with my possessions and I simply loved the way that they interacted with my furry friend. Fantastic service and fantastic cost that all I will say about Enterprise Van Lines.

We moved into our new home in MN and utilized Business Van Lines.  They came on time, were both courteous and well trained to the job. We’re extremely pleased with the whole moving process. There were not any damages. They delivered exactly what had been stated from the contract. We’ll surely use them again when desired to maneuver ahead. We’ll advocate Enterprise Van Lines moving company to our families and friends for their shifting needs. Additionally, we took a Fantastic care of the men for their hard work.

My spouse and I want to have a little time to thank venture Van Lines for a fantastic support. We’d Jayson coming around to perform a quote and offer us a quotation to us. He was fantastic to work with and answered all of our questions. After moving afternoon arrived Terry and his team loaded our belongings in their truck and sent our possessions couple of days afterwards. The unloading was as good, professional and fast since the loading component. Thank you! In addition, we wish to mention that the men who loaded and unloaded were really pleasant, and the workplace people were quite friendly and I’d certainly suggest them.

I don’t have any words to say what I felt following this transfer! Enterprise Van Lines transferred me to WV from NY with no mistakes, any other delay or some other undesirable conditions. Their performance was excellent. Legislation showed up on time, they did a fantastic job whilst packing my possessions. Not just one harm done to some of my possessions completed the whole move a whole lot sooner than the projected period and billed the identical amount cited in the first quotation. There was not anything more I could have asked for. Thank you!

The professional services of Enterprise Van Lines arrived punctually in the day of their transfer. They all packed, moved and saved all of my possessions at the specified location prior to the program and within the funding. It turned out to be a pristine movement. I’d try my very best to locate some errors but they didn’t give me a opportunity to do this. It had been more than a 100% professional proceed. I even saved some cash by simply listening to their own favorable hints. I would strongly suggest Enterprise Van Lines to anybody later on that’s seeking to relocate!

Following my yesterday’s move with Enterprise Van Lines that I need to admit that this is among the very best companies available to utilize. I had been impressed just like anything to find all of my possessions arrived in 1 piece and with no damage. They not only introduced a mistake free movement, they also finished the movement an hour sooner than the program and billed the exact same amount cited in the initial quotation. No hidden cost, no undesirable conditions. I simply loved the way that they handled everything. These guys are real pros.

I recently transferred with Enterprise Van Lines in NY to MI. They provided us a free of charge quote, when delivered their agents into our house (for initial preparation and estimation of burden ) and eventually made an huge task seem easy. As anticipated, they altered my possessions to my new location. Quick and timely support suppliers! Excellent to work together!

I have done many kinds of moves in years past from doing itself into hiring movers, Enterprise Van Lines supplied by far the very best experience. In the rep’ at the workplace to the movers themselves, the group of movers we obtained was proficient and worried about ensuring we were educated about and satisfied with our relocation. Our primary concern has been getting several significant things to the next floor. Together with Enterprise Van Lines’s unique rate it had been worthwhile to only have them do the entire move as opposed to doing this myself. We’re happy we pick them!

I was affraid to use a moving company (a lot of bad stories) and forcing a uhaul wasnt an alternative. After doing some mathematics the cost came about the exact same and I felt real confortable with all the sales rep and the movers were so wonderful. 
The dispatchers are were fairly busy but always return to me as well as the sales rep help with fundamental questions.
but my fav part… NO FINE PRINT!
If you are moving long distance use these men just book your relocation early!