Cross Country Movers, Inc

My admin, to her great sorrow, picked Cross Country Movers following some online search. She failed to look the BBB along with Yelp. These men, are totally clueless and do only program the move, without speaking to the genuine dispatchers.Actual dispatchers not answer the telephone, NEVER. Never go back calls. Never let you know the reality.
The actual business here’s ALL USA VAN LINES, plus they possess the worse testimonials I’ve ever seen.
The reason that they utilize the Cross Country Enforcement title is indeed that their true character won’t become clear until you truly commit and cover them.
A day prior to the transfer we had a motorist phone to confirm he had been revealing up.On the afternoon of the movement he does not appear. Nobody calls us or offers a different – we must reserve another day in a resort, proceed our tickets into another morning (just 1 flight each day from Seattle to Fort Lauderdale around Alaska), also cover penelty into our landlord for not vacating the flat on time.After all this, you would expect they’re on time, right? No, another morning when I telephone Cross Country (talking to fine, young, clueless man name Joseph) I am advised you’ve no idea once the driver is going to be there. “We will return to you in half an hour.” A hour after, really, many hours after it ends up that the transfer won’t occur in any way, which I must wait around for a couple of days for your transfer. “It occurs, There’s nothing we could do”

WORST COMPANY EVER!  I researched the web for reputable businesses, and Cross Country Movers needed a leading reputation.  So I picked them, not knowing what I know today, to transfer my merchandise out of Maryland to Florida.  I labored together with”Wesley,” a very friendly individual who supplied me hundreds of discounts to signal with his firm.  I had been duped.  They’re actually All USA Van Lines, the worst business ever!  I did sign together as Cross Country Movers.  I supplied a listing of my boxes and furniture, and obtained a quote of about $1600.  I paid them a deposit, and that which appeared to be great.  On the moving day,”David” from All USA Van Lines showed up with a very small truck and two men.  I was quite apprehensive.  This wasn’t the firm I’d contracted, but Cross Country promised me that this was their subsidiary business.  The second David, a native of Israel (not the US), walked right into my house, he explained my transfer was about to cost $390 more.  I couldn’t know how he arrived to the excess figure since he’d been in my home for under a moment.  He maintained that it would cost additional to wrap my 2 mirrors and that my daybed mattress, which was recorded in my quote, had a headboard and footboard.  Obviously, it did.  That is the mattress.  So I phoned Cross Country and obtained the run-around together with the dispatcher.  “Wesley” was on holiday.  I had been advised, in no uncertain terms, that I needed to cover the excess amount, or so the truck could leave without picking up my merchandise.  I had less than a week for my new job at Florida, also felt just like I was being held hostage.  I agreed to cover the excess, and they then loaded up the truck.  Near the end of loading up the truck, David explained that he and his employees expected a 15 percent tip, which they hoped that I’d pay them until they left for Florida.  I didn’t possess the trick cash.  I just needed to pay an extra $390, so I did not have cash to give them a suggestion.  David advised me to visit the bank and draw it.  I left them, and went into the bank.  However, it took me some time, and from the time I returned, they had been gone.  I needed to begin moving to Florida, therefore I left over a few days.  I came on Thursday, and they had been scheduled to provide my goods on Friday.  I had to begin work in a new job on Monday.  They never called me, and I waited Friday, Saturday and Sunday to allow them to send my products.  Nobody took my phone at Cross Country Movers or All USA Van Lines.  Late Sunday afternoon, in a panic, I went to Sears and purchased myself a 150 lawsuit, so that I had some thing to wear on my first day on the job.  All of my clothing – and – furniture  – were around the truck. I also had to purchase towel, washcloth and soap. I mentioned to my first day of job wearing a inexpensive suit.  All of my pricey suits were still on the vehicle.  A month later, after sleeping on the ground for 30 days, I eventually got my things.  Some of it lost.  The majority of it ruined. I’ve registered a complaint but alas now I am becoming a run-around now. Do not book with them! You are going to be sorry.

My movers, ALL USA Van Lines, that operate with Cross Country Movers, had just one month to deliever my furniture and barely made the cutoff date. This, nevertheless, isn’t my main complaint. Upon coming that the vehicle driver refused to offer me his name. The other employees were young children who’d been hired from Craig’s List. The motorist never carried some furniture to the house himself. There was a few busted furnite, and that’s to be anticipated, however the uninsured employees also scraped up the brand-new wooden flooring in our new residence. The motorist said the scrapes were already there, even though they weren’t and we shot before pictures so we’re in a position to show this. Additionally, any moment that my wife could use his own camera to take a photograph of or record hurt the driver – that refused to disclose his title – would sabotage to halt the movement and push off with all our belongings. We paid to get a complete service transfer, which included – as I’ve verified with Cross Country Programs – that the reassembly of furniture, and i.e. legs back to beds, tables reassambled etc.. I inquired the driver ahead if he was planning to do so and then he said’yes.’ However, as it came time to unscrew furniture that the driver didn’t even have a runner, let alone a drill, therefore I don’t have any clue how he believed he was likely to do so. Each of the sudden, with no word cited to us, the driver arrived at the home and whispered something from the employees’ ears. All of them started to depart although nothing was reassembled. I immediately ran out to inquire what was happening and he dismissed me repeatedly as he got to the truck to push off – without yet paying the employees either, incidentally, who had been waiting out also trusting that he didn’t push. I stood under him as he had been at the truck so that he couldn’t still close the door to push off. I kept asking him why he wasn’t finishing the project. Finally he responded, and I quote,”Since I do not need to.” True story. My wife came over with her camera to document the trade. Since I moved to telephone the authorities the driver started to hit the door in my spouse along with my 6-month old infant whom she had been taking on her torso at a Bjorn!!! This, obviously, made me livid. The police came but said they might do nothing as it was a domestic dispute. I registered a complaint with MovingClaims.net. The criticism first came back for about $84.00, that was to insure broken furniture. That’s all good and well except that’s significantly less than that which we paid extra to the reassembly of furniture that was at our contract but not compledted, it provided no more funds for our scraped flooring and it still did nothing nor provided the title of this belligerent motorist who almost slammed a truck doorway in my 6-month older infant. I made this claim and shipped it backagain. I got the following offer of $84.00 and $30.00 longer because of our annoyance. Again, $114.00 doesn’t even come close to covering the expense of the woodfloor, that had only been redone to get a bit more than $5,000. And it said nothing about nor provided the title of this belligerent automobile driver. I rejected this and’m now writing this review. For this day I still do not even know the title of this truck driver however I’ve asked it in every letter, every email and every telephone call made to your organization or into MovingClaims.net. This is a horrible experience and I remind you to Keep Away from Cross Country Movers and All Of USA Van Lines.

This is all about both my home transport & my automobile transport. This cross country movers firm has got the worst service I’ve ever seen. I personally I do not recommend to decide on this inspector’s packers. They do not even know how to provide decent support to the client. They aren’t in any way prompt in their own job. Always they’re referring to the files you have signed. Very bad!

These men are Liars and Crooks. Said they weren’t agents and they’re. Destroyed a few of my own furniture in addition to a wall in my house that has been already sold. Then they lied and stated my wall has been already damaged. I moved over my articles listing together with the planner 3 occasions. He promised that there would not be any surprises, he whined. After the movers came they said I had more space then was advised to them and that they needed an extra $1,300. I had been in their twenties and they understood it. Please do not make the mistake that I did by employing these crooks. Should they contact you, then hang up the telephone. I was actually warned by additional moving companies to not use these men and also to look in their testimonials first. I believed they were only saying that since they could not beat their cost. I wish I’d listened and I’d remained away from this business. The worst going experience and also at the top 10 worst lifestyle adventures.

Disaster transfer! Do not ever employ cross country movers from FL – they’re the worst, and also certainly will completely trash your own stuff. They tried every trick in the book for more cash from me, but fortunately I have been during this bargain earlier, and also have the character to control some respect. Buyer beware!!!

There’s a moving company on the market that’s known as’Cross Country Movers’ nevertheless it also have other titles should you check their permit on the FMCSA site.I’m not speaking about Cross Country Movers of California. I am talking about Cross Country Movers situated in Philadelphia, PA.. USDOT 2780116. This business is so barbarous to the stage that they have altered their names so many occasions. These are the titles they used previously:
CROSS COUNTRY MOVERS, PRODIGY MOVING & STORAGE, APEX MOVING & STORAGE
So essentially back on April 2019 I was searching for quotations on a transfer in Orlando, FL to Philadelphia, PA and I got a sensible quotation from Cross Country Movers with quite nice a sweet message assuring the best experience ever. After many quotations I chose to go together, since they provided great deal, affordable transition period, and moving insurance. So I went ahead and let the movement to be achieved on April-24-2019. Following the reservation, they asked the deposit to be paid in advance using a credit card. They picked up my things on April-24-2019 and they stated it’d take up to five days to the truck for to PA.. So after the pickup I snapped with my loved ones and two children from Orlando to Philly and waited the five times prior to contacting them. After speaking to them they stated that the truck did not even move however and it wouldn’t proceed until it is completely loaded! And they requested me to phone back. After a few more days they said to not call and the motorist will call me after they load and prepared to venture up north.
On May-10-2019 I had been running from individual and that I telephoned asking them to provide a date when should I expect my things? Nevertheless they hang up the phone on me several times and they stated they do not possess this information along with the motorist will call me whenever they’re prepared. The 5 times has expanded to 30 times and that I lived in hell scenario in a vacant house with two children and no furniture. On May-29-2019 a person called and said that my things have been in PA and they can deliver on 29th or 30th. They arrived on May-29-2019 at the day and they asked for more cash as first flight charges even though I reside on the first floor home with few steps upward! I needed to pay $100 extra simply to unload my furniture. After unloading I discovered the following problems:
– Missing mattress headboard
– Missing one box
– Broken java table
– Broken dresser
– Dirty and moist mattress
– Damaged crib.

After phoning the customer support they said to not worry and go right ahead and submit a claim. After phoning the claim department they stated that they will only pay 60 cents a pound in the event the merchandise is qualified, and they’ll want around 60 days to assemble evidence and so lots of files to process my claim.
So essentially after all this awful experience I needed to wait for 40 times for my things to get delivered and dropped so many things in the manner with no compensation or refund. In summary this business lied about so many things and did not care. Additionally after exploring their document it turn out that there’s ongoing law suit from the state attorney of Florida for several bad practices along with the proprietor (Yehoshua Vaknin) is a con artist. So avoid them. This is their site: https://www.crosscountrymovers.info

We hired the moving firm Cross Country Tours of 5213 Grays Avenue, Unit 106, Philadelphia, PA to relocate my family from New Jersey into Pineville, North Carolina. Please be aware that I had first requested a quote from a moving firm that then sent a representative from the business to do a floor quote. Following this representative did a stroll through within our house (a enormous 2-bedroom flat of about 2,200 sq feet ), she sent us an itemized listing of our items together with the entire binding quote. Nonetheless, in a bid to find the best deal, I contacted the other moving business, this being Cross Country Movers.

The first phone call was with Mr. Rich Curry, the business representative who asked that I send him a listing of our things. Following receipt of this record, Mr. Curry subsequently delivered me (by email) the binding estimate which he highlighted won’t alter. Regardless of his assurance, he requested him through telephone to send a representative out of his firm to visit our home and affirm their quote, ” he explained that this wasn’t necessary and revealed that the record was adequate and that it had been a binding quote depending on the record and they also didn’t have the manpower to send me a representative. Because their quotation was significantly lower compared to another firm, I contacted them to affirm and we agreed on a pick up date of 29 May 2019. We had been asked to pay a deposit of 30% of the whole estimate. Then came moving date but no truck showed up throughout the hours guaranteed. Following a day of telephone chasing, we had been advised that”their truck broke” and wouldn’t be arriving. The dispatcher assured me that the motorist will come early morning. The following day the truck arrived (late) with just TWO people to move an whole household that included a piano.

And then another terror started. The driver made a casual walk around the living room and advised me that he won’t load our things for the quote that was quoted. I argued with him that it had been a binding quote agreement with the organization but the driver didn’t agree and instead called the supervisor. After arguing with both the motorist and the organization’s representative I finally had to agree on this new more considerable quote since I had no option. I issued the test for the new quantity and the products were then loaded on the vehicle. As I watched in disbelief once the motorist was packaging our piano along with him along with his helper tilted the piano sideways to wrap it together with the tarp and sticks. While I charge both of these individuals for attempting to make sure that our items wouldn’t be broken, they weren’t professional movers.

Our items were eventually delivered to 23 June (a Sunday) but had been lacking 14 objects (boxes along with other things ). We had been advised that the missing things couldn’t match when they re-loaded the truck but the driver assured us that they had been scheduled to be sent together with another truck. I advised the driver I was just planning to pay $1,000 of the $1,200 equilibrium to be compensated, and pay the remaining $200 if the remaining three things are delivered. The motorist named the supervisor who adamantly insisted that we cover the entire sum or the driver won’t unload our things. Please be aware that we don’t own a vehicle so that my son had to walk 3 miles to the closest bank to withdraw $200 since the driver insisted payment in money in total.

As we unpacked the things that were delivered, to our extra terror, a number of our things were damaged like a dining table and many parts of unforgettable things, too.

When eventually the next delivery came after nearly another 3 months, it was again missing three things (boxes and a classic world and a bike ). After a number of emails and telephone calls, we have been advised that the company doesn’t understand where the remaining items are so we should only proceed and file a claim for missing items that they will cover. In addition they noted that if these things be found, they’ll be sent to us even after payment on our claim was made.

Cross Country Movers situated in Philadelphia, PA.. USDOT 2780116

I am somebody that constantly think that in any company you’ll discover mixed reviews but please notice me in this one, Save yourself a great deal of hassle don’t use this organization.
Everything began with a revenue guy called Josh josh@moving-reservations.com no previous titles, he supplied us with a”cost, not a quote” his phrases.

Clearly everything a part of this setup, after the movers came they gave us the following”quote”, once we attempted to find Josh, they told me that this was his day off an another man James, said that as the sales-man aren’t at the area that they can just supply with quotes.

The excellent benefit for them is that when they supply you with an itemized”cost” the cost for sq cubic foot is 4 usd, as soon as they reach your location and the movers estimate you then the cost goes up to $6 usd.

We talked to the organization and gave us a charge of 150 USD with a Mrs Brittany, and that we need to dismiss that by the previous payment.

After we had been in our new home first the truck driver phoned us and explained that his truck could not enter in the area (dimensions ) and that we had to pick up our belongings out of a storage device. ( our neighborhood does not have any limits at all ) when we informed him we talked to the city and that there wasn’t any limit that he chose to drive ultimately to our residence.

After in our home we found 50 percent of our stuff damaged or broken, our boxes started horrible.

Last but not least when we clarified that the driver which we had a reduction of 150 USD he stated that he had been an independent contractor and that he knew no josh, james and that he wasn’t likely to unload our things.

This company is filled with liars

This firm has add charges at each turn. After the show up in my house the movers didn’t have the vital Tools necessary. They needed to borrow resources from me to perform their own job. I’d contracted to allow them to take aside and proceed a complete size pool table and ended up going to take it out myself. Two weeks later picking up my items and 9 days after my shipping date that they state that a tractor trailer can’t unload in my complicated. It is said that they have applications that tells them this and will probably be charging me $500 bucks over contracted. Tractor trailer do and have away load in this complicated all of the time. The truck driver known as he had been loading a little truck in there storage Center. Currently a Manager calls me to inform me that they needed to lease a small truck to deliver my item and if I don’t first pay the the extra $500 they will take my items Hostage. That is my 10th movement in twenty five year. I am in the hospitality company and proceed alot. I’ve not experienced anything like that before. Please be aware that Cross Country Programs will probably split every promise that they create and once you request to be placed in contact there boss they’ll tell you that they are the final thing in the situation.

Long-distance go from Jacksonville, FL to North Ridgeville, OH throughout the North Miami office. Scheduled for Friday pickup, subsequently obtained telephone Thursday night telling me that they would not be accessible until Saturday or Sunday. While awaiting delivery I got an email advising me that payment has to be made by Postal Money Order once I were advised that it might also be created by Zelle. I had been under quarrentine Once I returned to Ohio from Florida, so needed to split quarrentine to go to the Post Office. After the truck along with my possessions came the next Sunday we were prepared to get things ahead. The motorist struck an overhanging tree once he backed into the driveway. After he opened the rear of the truck it became evident that the truck was repacked since departing Jacksonville since boxes were smashed, in their own side, and upside down. Furniture was put upside in the vehicle, on either side or balanced on two legs. The very first bit of broken furniture we have been advised,”have a photograph, that what insurance is for”. I took lots of pictures daily. Two heaps of boxes dropped off the dolly when transferring them down the ramp. After departing, the driver struck the treelimb again, then backed up and then drove through the front lawn. Wish I’d seen these additional reviews prior to registering for this corporation.

Are now having the worst experience together. Yes their contract claims moving can require two to 14 days. However, if the driver advised me to expect delivery to the next Tuesday (picked up on Wed) I was okay with it and made arrangements to be in our new site. After waiting the majority of the day that I contacted customer support (what a joke), they kept repeating we’ve two to 14 days. However, I had been informed by the driver it’d be TUESDAY! Now I am sitting at a vacant house with a 17month old infant. If they informed me at pickup it might be two months I’d have remained with family till they could provide. Today I will get extra expenses of food and lodging. Plus my initial quote went from $3700 to over $10000. This was likely to function as simple plan rather than asking friends to maneuver me through a uhaul. Beware of the gimmicks!

This group quoted a quote of 1865.62 to maneuver a 1 bedroom flat out of Nathez MS into Houston TX.The closing price was 4,279.00 and shipping was 3 times after than date agreed.They required cash on delivery with risks to place things in storage.It was a dreadful experience.I wouldn’t suggest them to anybody.

This is definitely the most unprofessional company I’ve ever had the displeasure of working together.  They had great reviews online, so that I used them to transfer my home from North Carolina to Kentucky summertime 2014.  I utilized their aid to complete an online stock to get a quote.  They estimated that my cubic feet and weight and also supplied a quotation.  I’d other estimates from moving companies for example a few who came into my house for the stock.  Cross Country Movers’ estimate for cubic feet, weight, and cost was competitive with most of the others.  I picked them because they had great online reviews.  WORST mistake I have made annually. I supplied a pickup date plus a shipping date on the web, however their customer support section called me personally and I affirmed it then as well.  I paid my deposit on the telephone.  I didn’t hear from your company again until the evening prior to the pickup.  I got a phone at 6pm telling me that they had to pick my furniture up per day early and they’d be there between 8 and 10 the next day.  I didn’t enjoy the brief note, but I left it all work.

The All USA Movers came at 10 within an Enterprise truck.  I presumed Cross Country Movers hired several contractors.  The motorist did a stroll through the home with me.  He repeatedly told me that whomever helped me online didn’t understand exactly what they’re doing, as their quote was far off.  As soon as I told him that their weight quote matched each other firm, he said that they don’t move by weight, so they utilize cubic feet, and even though the burden may be at the ballpark, the distance wasn’t.  I must have asked them to depart, however, I had been on a deadline.  After they loaded 75 percent of my things, the driver then said that the truck was complete.  If I desired him to take the remainder of my things it’d cost me an extra $1500.  I believed I had been in a no win situation, therefore I paid in full.  The true price was 50 percent greater than the initial quote!  Following the remainder of my items overwhelmingly match on the already full bath, the driver then asked me to get a hint.  He wanted money, or a check written to money so that the firm would not receive the cash.  The motorist did affirm that my delivery window and explained in his view; it needs to be simple, since it had been on a normal route.  He had been incorrect.

My delivery window went and came.  I needed a week off work to sit in and shut, but happen to be in my new spot for 3 months without possessions.  I’ve called the company many times and never have to address someone being.  The individual I am attempting to accomplish is”on a different phone and can return your phone.”  No, they never do.  I got a call from the firm one day and was advised my things would be sent the morning after.  I clarified the shipping was from window and that I had been out of country.  I said I had three choices:  fulfill the truck for shipping, have my belongings saved and also rent a UHaul in my cost to transfer this, or they’d save it and send it afterwards for an extra $1200.  I phoned a buddy to fulfill up with the truck.

The driver advised me buddy which they wouldn’t unload my belongings as there were stairs in my new house!  My contract states just one flight of stairs would be contained, added stairs could be 75.  The driver stated, they’d unload my belongings before my home unless I paid $225 CASH!  I argued that the contract stated $75, and also he couldn’t explain why he desired $225.  I named the business, but continued for VM.  After having a horrible message (like me), I’d reach somebody.  They couldn’t explain why the motorist needed $225, but indicated I cover it or he would leave my things before my residence.  I stated I’d cover the $75, however just by credit card, and just to the charging area, perhaps not to the motorist personally.  I got the number to the billing section, but once more, never have to talk to an individual.  I eventually gave up and paid off the money.  Now it’s my obligation to be certain NO ONE gets accepted by this company in the past!

Moderate distance transfer from Philadelphia, PA, to Boston, MA, throughout the Miami Office. We experienced a number of the problems which other reviewers have already expressed on this website. Listed below are the main ones:

Tardiness: scheduled a pickup in the day (3-7 pm), however, movers showed up at about 9:30 pm.

Additional fees/lack of transparency: per the directions, we packed everything (with the exception of furniture) to boxes. When the movers came, they maintained that a lot of our boxes were too modest, and had to be set into bigger ones. Obviously, we had to pay additional cash for bigger boxes. Not one of those rules were recorded on their site, or were made apparent to us in prior discussions.

Deficiency of professionalism: while loading our possessions, the movers showed little respect for tackling boxes with caution, even though us asking them to do so. Rather, they laughed off our worries.

Overview: avert CCmovers. They’re a brokering firm, meaning that they assign the real moving occupation to other businesses — ours was known as US movers located in Texas. Therefore, it’s extremely tricky to find people to inquire about your relocation. Our forecasts to CCmovers were all forwarded to US movers, leading to delays in communicating.

From the start, this was a smooth procedure. Every man I have encountered along the way, by the representative who put up the transfer through obtaining my possessions loaded on the vehicle, was cooperative and helpful.
The men who actually packed everything up did a fantastic job and were easygoing, which I loved because I was quite worried. When they arrived the direct inspector was type, educated and respectful, as was his helper.
I expect never to need to move again, but when I do my own experience has been so confident I’d choose them, and urge them, in a heartbeat. I’m blessed.
The movers are keeping my possessions until I arrive at my destination, making it quite suitable for me.

I’ve moved through cross country movers for helping me in my transfer. I am just one person with minimal family in the city. To have the ability to rely on them to produce this movement as simple as possible. For transferring my two bedroom along with the place I had been in, it was just approximately $3500 to be emptied. I couldn’t have completed this movement as cheap and as hassle free as it had been using another moving company here in the city. The customer support was fantastic and quick. I’ve always worked in customer support so that is just one major thing that I look for when I offer my organization and that’s just what I got! Thank you a lot of Cross Country Movers Inc!