Big City Moving Company

WARNING: Do not use this business!!

Customer support isn’t a priority!! I had been provided a quote from writing, consented on the speed, shifting AND delivery dates, also supplied my credit card details. After two months had lapsed I phoned back to get in touch with ask extra questions. It was now I had been told that they couldn’t do my movement as consented IN WRITING. The only real option I had been given was to alter the length of my transfer by weeks or cover another $800. Mind you, TWO months had lapsed rather than at all the time needed ANYONE contacted me personally to indicate that there was an issue. Considering that the 2 weeks, I no longer had the flexibility to switch the movement date. Had I never contacted them, they simply would not possess SHOWN UP!!! Or kept my house hostage for an additional $800. That growth in speed was rather a rise for NO, repeat, NO identified or notice rationale. NO rationale was given to this growth, a rise to the WRITTEN cost of this transfer. NO apology, no familiarity with a mistake. Only we will not do the movement as consented to. Regardless of the violating up the contract THEY composed , they failed to inform me, and refused to allow me to talk to the supervisor to discover a solution.

Think about this a WARNING to all those searching for a trusted, reputable moving business. This Isn’t the business for you! Customer support is of such little consideration that they won’t even decide if they’re readily available to perform the task, to figure out whether the fare is fair, or EVER return your requirements. Honesty and ethics are of such small significance they’ll discount or dismiss their own provisions when it satisfies them. Just do not expect the proven UNTRUSTWORTHY!!!

These guys were fantastic! I talked with both Matt and Brenden (the proprietor ) on the telephone before my move.  They have been very helpful and communicative about the full procedure.  The men showed up on time on my move day and so were professional.  I was so pleased to have them since I can not lift anything heavy, and that I did not need to do anything.  They carried with me about the way to my new house and unloaded everything fast.  It made my own moving so much less stressful than I expected! I’d definitely hire them again.