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1009 S 5th Street, San Jose CA, 95112

Best Moving Van Lines

(23)
1009 S 5th Street, San Jose CA, 95112
Best Moving Van Lines moving reviews. Best Moving Van Lines moving company ratings and movers reviews online.... read more
Best Moving Van Lines moving reviews. Best Moving Van Lines moving company ratings and movers reviews online.
1.7
23 reviews
Review summary
5
13%
4
4%
3
0%
2
4%
1
78%
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  • Adria Winfield
    Aug 12, 2017
    Long-distance move from California
    Avoid

    To start with, you shouldn’t anticipate any moving company that does not differentiate itself if answering the telephone, as Finest Moving Van Line does. I didn’t opt to utilize those movers; the moving agent I worked with picked them and that is really on me. The next time, I’ll find my very own movers and perform better research. Best Moving Van Line named me three hours prior to a scheduled pickup to cancel the movement. They’d confirmed 48 hours before. I already had a flight bought for the next day, which I needed to cancel and rebook. The business said it was not their problem. They guaranteed a truck at 8 the next morning. The truck really showed up at 10:30 and I almost missed my rebooked trip. When I asked if I could cover credit card, the owner shouted at me, stating that he was tired of my transfer and to cancel when I could not pay money.

    The following day, I wrote a negative review of the business and”David” called me from a blocked amount to state that he would not deliver. This was after I had paid more than half of the moving price. Now I will admit I had been rude to the business’s dispatcher and being impolite is not a fantastic policy. However, I was quite frustrated and needed to be from my storage device on precisely the exact same day as first pickup. The dispatcher did not appear to care.

    In the long run, my possessions did arrive. Fortunately, everything was undamaged along with the movers that delivered were excellent — they are builders and not correlated with BMVL. Alas, the men and women who fulfilled the truck place my order at the center and the arrangement for another stop ahead, therefore the bad movers needed to unload twice as much.

    The Federal Motor Carrier Safety Administration lists those’red flags’. Best Moving Van Lines requested for money payment, provided just sterile files and did not submit the BOL or alternative docs until following pickup (my fault too for not being more vigilant), didn’t supply”Rights and Duties”.
    https://www.fmcsa.dot.gov/protect-your-move/red-flags

  • John
    May 30, 2016
    Long-distance move from California
    NEVER SHOWED UP!

    This firm called me once I did an online petition for a very simple movement. A worker called Ryan phoned me, also said that they don’t store things long duration when awaiting my new house to be constructed, so I purchased a POD. It was sent to a Friday as requested. I spoke with Ryan about two weeks ahead, and that he said that he could offer a few movers when I wanted help @$115/hr. Min 4 hours. I consented, we’ve got a two story house and wanted man power. He telephoned me about 2-3 days, the final being on Saturday afternoon, the 28th. I told him that I had to be outside of my marketed house, by Monday afternoon that the 30th. He said that his guys will come Sunday and transfer my things to the POD. He explained that they needed a hectic schedule, but they’d arrive Sunday the 29th involving 130p and 330p. I informed him that this was ideal, it’d give me a while to have everything prepared. Well, time went by, 230, 300, 330, 400pm, no telephone. I tried to phone him, but only recordings with all the amounts. 430, 530, currently 6pm. No telephone. No movers. Now I’m stuck. My programs are available. I wound up calling for assistance from friends, family anybody who might point all of my big furniture at garage. Problem is, there’s a specific manner experienced movers may package a POD so that which can match. Happily a friend understands a plumber that could come on Monday, tradition day. I’ve received no calls or even e-mails. I cannot BELIVE any corporation would do so to a client. I had been left high and dry with quite strict deadlines. I will rip in the manger/owner when I could ever get a hold of anybody. I am beyond angry. How can this company still in business. Should they charge my CC, (They had it to get a grip reservation) I’ll sue in civil court. This place stinks.

  • Carina Niebres
    Mar 18, 2016
    Long-distance move from California
    Excellent crew on 2/28/16

    We’ve got a 5 bdrm house with tons of moving to perform, my 4 movers, Jaime’s team, has been the most beautiful, very good hearted, positive and also the very hard working team I had been blessed to have aid us. They’re so efficient and using the quantity of stuff we needed, they were able to get things completed and we’re amazed and in awe of just how good of support they provided. Thank you, Jaime, for the commitment and impeccable work ethics. God Bless you all.

  • Ryan H
    Sep 4, 2015
    Long-distance move from California
    Terrible Experience!

    DO NOT USE THIS SERVICE.  They arrived, they broke my garage window, damaged my walls, ripped my leather sofa , and left without placing our beds together as initially promised.  To top it off, and they won’t PAY FOR THE WINDOW.  Nobody will call me back.  Nobody will take responsibility.  I don’t write these testimonials –THIS COMPANY IS POISON.  Avoid THEM.  Trust me.

  • Noelle Simmons
    Jan 13, 2015
    Long-distance move from California
    Customer service

    Wow, this business proved only so beligerant for me once I cancelled a booking (no credit card given to reserve the date, fortunately!)   1 week ahead of my movement.  Their client service and professionalism is non-existant, and I am so glad I cancelled! I allow them kindly understand I had decided on a different inspector, and the salesman said that I was rude! Subsequently his”supervisor” called me back (I hope it was the exact same person) who subsequently explained that he was glad that they didn’t support my kind of movement! When I inquired for his initial and last name, ” he stated his name was Jim F.U. All I could say is WOW. I would make it a part of my screening procedure going ahead, to make a booking and then cancel it to speed the customer support in booking AND cancellation, to receive a fantastic accurate representation of the business.  Their amount is 877-733-7252 in the Event That You want to do this on your own.

  • Alex Niki
    Jun 7, 2014
    Long-distance move from California
    Stay away,

    Stay off, This is actually the most peculiar moving van lines. They’ll violate all of your stuffs, they’re not responsible.  Originally they’d provide you a surprisingly inexpensive price, and if they picked your stuffs up they’d cost you double.  It had been the worst experience ever. STAY AWAY FROM THESE GUYS. I’d suggest everyone who’s reading my opinion, never use those men. THey aren’t honest with you. Their insurance is part of crap. It unworthy. That is only a joke.  Don’t listen and trust that this corporation. They’re the worst.

  • Maya Raheem
    Apr 9, 2014
    Long-distance move from California
    WoRsT Moving Van Line

    BEWARE! BEWARE! BEWARE!They care nothing about your things coming to its destination at the same condition they were shipped.   My things were not just ruined, they had been demolished.   I paid $2,300 for a cross country move and that I completely regret using this Organization.   A picture is worth a million words.   You judge for yourself.
    My things Weren’t only cracked on a corner, but they had been totally demolished.   If you look at the lamps that the post was completely busted Together with the base.  
    My mirror framework was totally broken.   How can this occur, except you’re throwing items in a vehicle as though it were crap.

  • Patrick
    Feb 11, 2014
    Long-distance move from California
    Worst moving experience EVER - a moving company that never showed up

    Here is the first negative review I’ve ever written but felt forced to do this in this instance.   I hired them for a Saturday morning transfer – they had been anticipated between 8 AM and 10 AM.   At 10:00 I phoned and was told that they were in their way.   Then at 11:00 AM, they predicted apologizing, saying there was a mix up and that I didn’t get on the program.     The customer support rep assured me they’d find someone to assist me proceed that day.   After waiting until about 2:00, I phoned again and was told that they believed they had somebody and could call me in 5 minutes.   30 minutes after I phoned back and nobody replied.   I predicted multiple amounts and left 3 voicemails but no response.    I ended up having to scramble to find other movers to your next morning, paying a Considerable premium.   Even then, I never received a call from them.   I called attempting to talk to a supervisor on three events and sent a few emails asking that a supervisor call me but didn’t hear back.   Mistakes occur.   However, the total lack of comprehension and customer support when they screwed up in such a clear way is absurd.   I know why they have such HORRIBLE evaluations and want that I took the time to read a few before attempting to use them.   It should also be mentioned They Have an F rating from the Better Business Bureau.   Please take my advice, you would be mad to use a business this incompetent and inconsiderate.

  • Messing W. Zero
    Nov 15, 2013
    Long-distance move from California
    Avoid having your life suck and this company

    Hired this business to transfer my office into another office across the city.   After finishing our Scheduled appointment in AM this provider essentially kept phoning and rescheduling daily, I had more than 4 rescheduled appointments over the afternoon I was likely to proceed and they never revealed.  I had been at my workplace awaiting 7.30 am to 7 pm.   I had been Frustrated for certain. I NEEDED to move, I had planned this movement and made too long for mistake , I was defintely not likely to rely on”Greatest” back, and’m so glad that I discovered a substitute for come the following moment.   I’ve called many times from the times since that unlucky day and still Best hasn’t returned my calls.   Eventually after seven days, a supervisor eventually answered my phone.  Now I can only suppose that the boss was listening to me personally since I talked uninterrupted about my expertise and frutrations together with his or her company.   And after my grievence was  satisfactorily stated,  the supervisor adequately conveyed that it has to suck for me.   And he had been correct, about the afternoon I trusted this business to move mepersonally, it’d suck for me.   

    So Avoid Getting Your Life Suck, also do not get trapped with those movers.

  • Kevin B
    Nov 12, 2013
    Long-distance move from California
    DO NOT USE THIS COMPANY

    I’d quite specific time instructions which needed to be followed closely due to their Apartment Buildings conditions for transferring (lift lockout interval ). I voiced this to them as well as the preceding five movers I contacted. A number of the others could not match them and another did not return to me fast enough. I’d 17 times to find everything out in the time that I called and was quite apparent on all of my guidelines. They vowed a truck along with 3 men over Monday by Noon and stated they wouldn’t ship them out to a different job in order that they are there punctually. In 11:30AM I had been phoned and they clarified the truck could be overdue becaue of a over run on the opposite project they were performing. I had been assured they’d be there by 2PM. In 1PM they phoned again and appologized for needing to reschedule me for another day. They advised me for Wednesday and assured me, again, they’d be there by 1PM. (during all of this my time for the lift was 1:45 into 3PM) I had been advised , again, that they wouldn’t be scheduled for one more job on such day in order that they’d be there punctually. AGAIN I had been called in Noon stating they were in their way and could be there shortly. They came at 2:20PM. They filled the truck and then we have penalized at 6PM. An incident occurred in San Rafeal in 6:12PM and stopped traffic all the way into the Golden Gate Bridge. It took an excess hour to reach where we were moving. If they’d arrived at the exact same time we’d ahve missed the injury from 1 hour or so and journey period (at dual time) could have been 1 1/2 hours rather than 3. I asked for a refund for just 1 hour and have already been denied, because”they can not restrain traffic” and that I concur. BUT they could control how and if their workers arrive and what information they inform their clients. The men did a fanatstic occupation (some matters weren’t revealed about cost but I was fine with them ), were very courtious and also asked plenty of questions. Direction doesn’t even deserve 1 star nevertheless that I supply two due to the workers.

  • J. Easonsept
    Jul 12, 2013
    Long-distance move from California
    DO NOT USE THIS COMPANY!!!!

    Made reservation well in advance with the business to move me on a Saturday. On the afternoon prior to the transfer they called to affirm and about the afternoon move they again called to affirm with a booking of between 8:00am – 10:00am. From now 11:00am came there still were not any movers. Called to learn what happened and they said they’d call me back and they didn’t. Called again and they stated movers were in their way are there by 2:00pm. The movers never revealed and when I called back they cease answering there telephone. Called on Monday to talk to somebody and that I kept getting the run around and then they’d the secretary to phone me back. Eventually I talked to Ryan, Joe and the Owner because they call him called Ben would be the most rude & disrespectful individuals I’ve ever talked to and that he hung up on me. Before you use those folks assess BBB they’re rated F and also their other title is Greatest Moving Van Lines. Also check Yelp that they’re rated with a single star. DO NOT DO BUSINESS WITH THESES PEOPLE THEY SHOULD BE RAN OUT OF BUSINESS. DON T WAIT UNTIL THIS HAPPEN TO YOU FIND SOME RELIABLE PEOPLE TO GIVE YOUR MONEY TO.

  • Joshua K
    Apr 27, 2013
    Long-distance move from California
    Good movers. Good service

    Over all not as bad as folks say here. I found their website online obtained a quotation and created resevation. Movers arrived punctually with truck and dollys and transfer all in less then 6 hours (2 rooms)  I transferred few occasions with movers and I am aware that you cane anticipate considerably. So finding great movers was sterile.

  • Gwen
    Feb 10, 2013
    Long-distance move from California
    Run away

    Avoid, avoid, avoid!   You may repent any transactions with this business.   First of them, they’ll dismiss any beginning time you ask.   No effort to fulfill it’s made in Any Way.   When I booked, I had been told that the 9 am to 11 am beginning I wanted wouldn’t be a problem.   The afternoon before, I had been notified that they’d likely arrive about time. Not perfect, but it was still workable.   The day of the transfer, it turned into just 1 to 2 pm.   They really came at 5:15 pm.   The Part of packaging done by the movers has been all unlabeled.   Perhaps not even a space designatin!   Surprisingly, the foreman subsequently Said that possessions in my two bdrm flat That I’ve moved many times Wouldn’t match in their 24 feet truck.   The way their 24 feet truck differs in the 24 feet trucks of different movers I have used I still don’t know!  I’d requested that my notebook not been packaged, since I needed to keep it with me in my automobile.   They packaged it, anyhow.   Since the boxes Weren’t tagged, it took approximately 30 hours to locate it.   After we arrived in the new flat, the foreman suggested only stacking all boxes from the living area, because so many were unlabeled.   The very fact that almost all unlabeled were packaged with his group looked lost to him.   And then I understood that it was deliberate, rather than the absurd supervision it had first appeared to  be.   Save yourself the hassle, and only select Somebody Else!

  • Joe
    Feb 9, 2013
    Long-distance move from California
    Joe

    I use this business before and I use them again and they verry specialist dont feel into the gays they reside bad reviews utilize this companie 6 days oready 0 issues thank finest moving I offer you 10 stars. So that my ae is joe and im verry happy whit the team. They send me that they were respectful and respectful and friendly.

  • Rose
    Sep 16, 2012
    Long-distance move from California
    Unrpfessional rude liars!

    They ought to call themselves Worst Moving Van Lines! They’ll charge you outrageous prices for gear they assert they employed and refuse to Supply you with a backup after a number of requests.   Not just that they will deliver your things during non-business horse just like 2 am. Do not waste your time with those unprofessional impolite liars.    Read the complaints about the better business bureau

  • Tld
    Jan 4, 2012
    Long-distance move from Maryland
    Dishonest company

    I paid $920 to transfer a piece of furniture out of VA into KY.. I had been told through telephone and email that the thing will arrive in a week of pickup. Access to sales men and instant responses were the principle before pickup. After pickup, accessibility to data was minimal. I had been advised at least 10 distinct delivery dates during the subsequent fourteen days. Finally, it took more than 2 months to acquire the product even though the contract says it could be sent in 30 days. My criticism is with the whole dishonesty of the firm. You can’t obtain access to a greater level individual, you can’t get honest replies, and frequently you can’t obtain access to anybody in customer services.

  • Russ
    Nov 30, 2011
    Long-distance move from Washington
    Worst experience ever!!

    WARNING!!!! WARNING!!! STAY AWAY FROM THESE GUYS.
    I’d stay as far away from these men as possible. They ruined a lot of our items. Unbelievable that they may be that bad but they’re. Mattresses had water ruined, new washer and drier nearly unusable because of damage from being lost and using heavy items stored on them. Each and every box which was tagged”Fragile” seemed as though they were kicked down the road. It was like they believed the phrase”Fragile” supposed play football together with the box.
    I could not get advice on where my things were or when I’d get them. I had to threaten them with talking to a lawyer simply to receive a response. Great man who does your quotation and then it all goes downhill from there.
    Please, please utilize somebody else but not these men or Lidor Van Lines or Gold Coast Movers (http://www.goldcoastmo…). Lidor are all Gold Coast Movers and they’re terrible. They’ve named their title as near the respectable company Gold Coast Transferring to fool you in using them.
    Use somebody else!!!!

  • Sam Caudle
    Mar 7, 2011
    Long-distance move from Alabama
    Best Moving Van Lines is the best choice for moving

    They have been on time, efficient, tidy, courteous, and quick! We could not have been more happy with their services!
    Best Moving Van Lines is your best Option for moving…

  • Dennis M
    Jan 27, 2011
    Long-distance move from California
    They quote you one thing, and Charge you another!!

    I WOULD NOT USE THIS COMPANY IF MY LIFE DEPENDED ON IT!!! They tear me off royally!!! They gave me a quote for about $1152 and then they packed my things in their truck, they wrote out a new cost for $2500 bucks. They used the excuse that it was the packaging price. In the conclusion of the afternoon, you pay for everything you’re getting. . Please examine there BBB Rating along with also other complaints online. Utilize U-Haul or a business that has better evaluation. I regret using this organization and should have went with my gut feelings that it had been too good to be true when they gave me this quote.

  • Justin Bruce
    Jan 10, 2011
    Long-distance move from California
    Moving Company

    HORRIBLE!!! Don’t use this organization. I went with this particular business since they provided the best cost. They actually were the very best cost by a good deal,. . .but they’ve been a complete nightmare. I run 5 companies and I dont understand how this business is even in company after all of the issues I have experienced. First off, they provided me a fantastic cost, which afterward, the salesperson (Joseph) said that he chose and they refuse to work it out. Because I didnt know just how much everything completes, they provided me a cost of $.39 per pound and a quote of 7000 lbs. Joseph promised me that when the weight was reduced, they’d only charge me to the true weight. The foreman said he believed we’d 5000-6000 lbs but they never did consider the truck so that they simply charged me the entire 7000 lbs.

    I predicted several times every week for two months to attempt to return the overcharge and the managers and supervisors DO NOT convey and they took my money and expected I’d quit calling. I’ve received only one call back from a supervisor in the previous two months. This was only the start of the nightmare. We were subsequently told to be prepared to obtain the delivery on a saturday between 9am -noon. They affirmed the night before and then no truck without a telephone. We tried phoning the truck driver without a reply all day. Finest Movers said they couldnt get a hold of this driver either. The following day Greatest Movers said that the truck broke down and are there in the upcoming few days. Then we got a grasp of the motorist who stated that he was advised to not produce the delivery since his company didn’t get enough cash from finest movers – so today my possessions was the security for just two a contingency dispute.

    A couple of days after the truck came and the driver stated that his truck never broke down and that he had been ill so wanted a couple of days off. All I was searching for was communicating and that I never got it. You are able to call 5 times every day and they’ll tell you the facts. After unpacking we discovered that we had an excess bedframe…I called the company to let them know and they dont care that somebody else is overlooking their bedframe. I tell them that I’m overlooking a box using a notebook, shelves and chairs and they still don’t react. I am quite frustrated with this corporation. At one stage, I stated I was so angry that our truckload of things is missing and that there wasn’t any update on where it had been, that I stated I’d say my frustrations by writing an overview of how awful the experience was and Sara, the customer service representative said,” go right ahead and write about my expertise, I do not care.” This reaction demonstrates the way they can do business. I’ve asked repeatedly to talk with whoever owns the business and it is said that they will notify him of my situation…

    I am hoping he can call me someday…I am still awaiting my notebook, along with another missing things. I’ll continue to call a few times each week before something occurs. After two months, a manager decided yesterday that I must get 50 percent of that which had been overcharged. I still have to dispute the equilibrium. Pick another moving business. . .even if this firm was half the cost of any other firm, I wouldn’t use them. Go with a respectable firm who cares about your own things. I made a massive mistake by utilizing this organization and I dont know if I could ever see my lost stuff again.

  • Mr. Calhuag
    Jun 21, 2010
    Long-distance move from Nevada
    A Sigh of Relief

    My experience with Best Moving Vanlines was totally terrific. The movement went smooth and Ben gave me a precise quote – NO HIDDEN FEES! I truly love the joys of the very best Moving Vanlines staff and will use them again when ever I proceed. Thanks again Ben for all of your help!

  • Jennifer
    Apr 20, 2010
    Long-distance move from California
    DO NOT USE THIS COMPANY

    DO NOT USE THIS COMPANY!!!

    I also was dissatisfied with Finest Moving Van Lines. In reality I made this account to warn the others about the overcharging and dreadful management. I also was below quoted and billed for materials which were said free on the site and absolutely free quote.

    I concur with all the prior criticism, the movers themselves were left and unprofessional cigarette butts through the house. I had been billed a sizable amount to transfer two mirrors and 2 lamps. Of which came broken! I didn’t say my things had been stolen, but most were not missing. When you let strangers in your house, you expect them to be more clean and courteous. Nevertheless, they weren’t!

    I want to notice, the firm doesn’t say in their free estimates, but they cost $175 for storage.

    The organization doesn’t follow standard process. I asked a first weight of the vehicle and wasn’t given it till three days after the pickup of my house products. I don’t have any evidence of this first weight since I wasn’t permitted to be current.

    Additionally upon delivery a number of my things were damaged and missing. The movers stored my things hostage till I’d pay them money or a postal order from the inspector’s title, not the corporation’s. This isn’t a expert company if they don’t accept payments from the firm’s name.

    I asked a reweigh and discovered I had been over charged a few hundred of dollars. The impolite supervisors, Tony and Ben, maintained insisting the test was in the mail. It’s been three weeks since my very first criticism. I registered a complaint with the DOT and after I asked my reimbursement, had been advised by Ben

  • Brian Dennard
    Feb 21, 2010
    Long-distance move from California
    Best Moving Van Lines

    This email is going out for some information base of US Military, Department of Defense, US State Department, my attorney, and BBB throughout the nation.

    To whom it may concern,

    I had been given a quote from Greatest Moving Van Lines to transfer me in San Diego, CA to Austin Texas. The quotation was for 6700 pounds and the quote was $3525.67.

    Packing was to be extra. But my spouse and I filled all but two big mirrors and 5 additional breakable items that we’d have Finest Moving package in a 35 -$45 per item price.
    I had been told that we’d be transferred in an 18-wheeler.

    After the movers got here, they dragged up in a beat up moving van, together with symbols painted over several times, along with three men in T-Shirts and trousers came in to begin the move.

    Since I was obliged to sign up, I had been advised that there’s”additional” fees for mattress covers, boxes for washer and dryer, $50 for lamps, and additional for shrink wrapping, and additional for bigger things, etc., all of which began to include up to quite costly additional fees.

    I called back to many email exchanges using all the”representative” and once I talked to the”supervisor” he essentially told me that these fees were discussed (they’d not at time). His attitude has been among nonstop speaking and NO listening.

    He explained that the deposit had been non profit interval, when I disliked the services, inform the men to depart, but best had been maintaining my $700 deposit.

    My spouse was estranged, and has been in the very start when she watched that the beat up van that the movers came in.

    We advised the movers to leave ASAP.

    Today we’re stuck with no plumber, want to be from our house in days and have no one to turn for us moved punctually. A nightmare!

    This is a TERRIBLE, TERRIBLE adventure. I’d warn anybody NOT to conduct business with this organization. The are split offs, unprofessional, and rude to boot up.

    Also:”physical questionnaire can also be demanded by United States national code to get assigning relocations”.

    No bodily survey has been performed at any moment in the possible move. Not before this transfer nor when the movers showed up in my home.

    Brian Dennard

    Greatest Moving Van Lines is still refusing to repay 700 deposit or any part of it.

    Brian Dennard
    619 807 2444

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