Bekins Moving and Storage Ltd

We’ve had a superb encounter with Bekins for our transfer to Arizona. The exact same nice guy loaded our possessions in Lakeport, Id and sent them into our new residence in Scottsdale, Az/ Everything came in the exact identical state it was once packaged. Nothing was damaged or busted. The staff and truck came at precisely the time they’d lent to people in both places. We’d definitely utilize Bekins again, tho hope this is our final move.

On account of Bekins

Nancy Paravicini

Had a 10K movement from Denver to Phoenix along with a 300 dollar carpet went lost. Bekins refused my claim. Should you use this business make their workers go line by line on the stock on front and rear end. Make them take the extra 3-4 hours. ‘d 5 pages of stock, poorly identified and was to signal each one. Missing a 11ftX8ft carpet and they stated they delivered it just like I cant see a carpet that large

I’d the estimator from Bekins come to my house, showed her what that was to be moved. My garage was complete. Her quote to me was for 9 hours. I hired a Skinny Bin before the transfer and eliminate 1.52 heaps of things out of the garage. Movers took 13.25 hours. They took plenty of breaks, took their time loading my things. 1 man kept asking another inspector what he must be carrying out next. Stood around while another inspector wrapped my things, such as TV’s. The Bekins estimator purchased 3 movers along with a 5 ton truck and they did not get all of my belongings onto the truck.They were the worst movers I’ve ever employed. Would not use them again and wouldn’t recommend them to anybody. Contacted the Bekins estimator following the movement and she called me to their Operations Manager. I emailed him and never heard back from him at all to deal with my concerns. Totally unprofessional company..do not understand what they’re doing and match the prices. . Worst moving adventure of my entire life…

Very pleasant people but that is where it finishes. My move was
Grossly underestimated leaving me with a bill almost twice as
My quotation. My transfer ended up in two different shipments fourteen days
apart. I have a Good Deal of broken china since they did not admit the words”delicate” or”this side up” I discovered one
Box of China below 4 additional heavier boxes and onto the side.
Worst of all is that they smashed a vest beyond fix, each
Bit of outdoor furniture is scratched – no joke – each bit.
I am missing 3 legs to a table and a single leg into a sofa. The furniture that they did set together is wobbling. The entire experience was dreadful. I really feel had and that I hate that feeling.
Regardless of what they promise. Do not believe them.

Ranked badly for: Value, Quality, Responsiveness

DO NOT USE THIS MOVING COMPANY. They badly overcharged my mom and didn’t honor the conditions of her contract. They have been inexperienced and ruined her furniture. The customer support is ABSOLUTELY HORRIBLE.

Bekins did not send the appropriate team to maneuver her (even as soon as they came out to appraise her demands BEFORE she transferred ). They took twice the time that they were supposed to, and subsequently inconvenienced her by sending on Monday as it was likely to be Saturday. She hurt herself helping them move since the team was inadequate. They ruined her furniture – then attempted to charge her more cash for their errors!

Bekins only answer to all of this was not to bill her 1160 longer ON TOP of their fortune she’s already paid to transfer a 2-bedroom a measly eight (8) kilometers and subtract the $250 allowance because of her damage case.

I’ve got a great deal of expertise with moving companies plus I’ve never encountered anything similar to this. DO NOT USE THIS COMPANY.

I wouldn’t ever use this company again! N CA to E PA. 6 important previous moves and this very first time for lost objects from furniture to kitchen into garments. Bekins stated they asked everybody involved and nobody has my things and there’s absolutely not any evidence I had these products. Additionally a primary their insurance policy only covers things they really package.

We put up a full-house, packaging, moving, and unpacking with Bekins at Vancouver, BC. My spouse and I, in addition to other household members, have employed United Van Lines (parent firm of the Bekins), to get interstate and local moves in america over time, and we’ve been very happy. We’ve never registered any complaints before the transfer away from Vancouver to California. This movement proved to be a severe difficulty from start to finish. I still would not have written an overview except that there were things which didn’t reach our destination. This comprised our sons fresh new XBox 360 and three hand-sized parts of artwork (glass icons) which were bought by my mom in Stockholm in 2001 as a present. Our son discovered his XBox was lost while the movers were still unpacking our boxes. My mum was the person who discovered the uneaten glass icons were lost. As soon as I registered my claim by United Van Lines they reacted with a letter stating our claim was refused because we’d signed that every one of the boxes were obtained. I talked with Ashley from the asserts dept., also clarified that their workers had packed all and that I did not understand my things were not in one of those packaged boxes (there have been 5 distinct Bekins workers packing during the afternoon ). The destination movers began unpacking the afternoon following the vehicle unloaded the poles, which had been the day after I signed which I’d obtained the boxes. Ashley told me she’d follow up with my Carlsbad, CA representative who had organized all our prior moves. This neighborhood rep came back to my home to speak with me that the day that the truck was being unloaded because I’d told him concerning the nightmare scenario using Bekins (before I even knew the products were lost ). At any speed, Ashley never called me back, and would not go back the six voice messages that I left behind her. I asked that the switchboard to link me to a different claims adjuster, that stated she’d give Ashley my opinion. A few days after, I got a second letter from Ashley which was identical for her initial”claim denied” correspondence, but for the date. Every communication I created with Bekins or United was courteous and professional. I’m just astounded in their brazen disregard for the stolen things. We’ve paid United greater than $50,000 in transferring prices before twenty decades, and haven’t whined. This is the way they handle a loyal return customer. I’d advocate that, as a client, you don’t signal the box which states all of your items are received. I’m now filling out the newspapers to small claims court. I’ve not filed a suit previously. I really don’t know whether I am wasting my time or perhaps not, but when this is the way a”reliable” inspector treats a client, I will use a couple of local school children next time anybody in our household moves.

We have moved 7 days with numerous movers and’ve always been happy. But this last move has been with Bekins and I’ve been extremely dissatisfied. I wouldn’t ever recommend this moving business to anybody! They shot my mum’s sterling silverware (12 part setting) that was in a gorgeous in-laid wooden container with drawers and side pockets. It was quite old and quite valuable to me personally. The last time I found it had been in our house in the living area since they packed. What was funny was that we never got a list of all our things moved (1st time that has ever occurred ). The motorist said he forgot that the record and promised to ship it to us. Obviously, nothing ever came of it. Likewise, the claims and concerns we left to Bekins led to no activity at all. It would have even been nice to simply obtain an apology. I think Bekins is rife with thieves and crooks. I will never say anything favorable about Bekins. In the vernacular of the afternoon – they all suck!

Following my mother’s passing we contracted Bekins to transfer things out of her home to three sisters in Scotland, Toronto and Alberta.
We consented to let Bekins to send these products as it was most convenient for them to get a lesser cost. After waiting for more than a month, Laura from Bekins called to notify me that they’d be bringing things to my house on. I was just recovering from an accident which has placed me at the hospital. I explained my situation and also asked that the things be stored in which they were being in storage only a bit more and Laura responded that the thing was loaded onto a truck to Calgary and could be there on Thursday. NO FLEXABILITY HERE
Laura proceeded to notify me that the things could be dropped in a storage facility in Calgary and I would be charged and additional $400 for shipping in addition to a monthly storage cost. I contacted the owner to state my questions and he said he’d return to me. It’s been more than two weeks and I still have not heard of him.
As soon as I phoned to make arrangements concerning paying for off the storage cost, Laura advised me that they’d be charging me an additional $40 a month for insurance along with the the fees which had already been compensated for insurance.
Thank You, Bekins
PS
For any 1 reading this review, I strongly suggest Williams Moving and Storage. They adhere to their own costs and supply excellent customer support. :-RRB-

We hired Bekins to maneuver us 1500 miles throughout the nation and it had been the worst experience I have ever had – in. my. life. ever. They wouldnt package a table and a cupboard since they had been ikea. They stated they wouldn’t take these – because they’d fall apart and they couldnt accept accountability for furniture such as that. We then had to depart near the close of the afternoon to sign final papers on our home and after we return – that the movers had been gone. They’d abandoned glass to my couch desk, a refridgerator at the garage and all of my backyard pots(quite big which are costly ), garden gear and shepards hooks, etc.. . My husband needed to really change his airplane ticket and stay an excess day to have the ability to deal with these products. We predicted Bekins and they said sorry but wouldn’t give us some sort of a reduction and stated we wouldn’t receive any of our items back until we paid in full. I certainly do not advise Bekins – don’t risk that the things you care about to these crooks.