Atlantic Express Moving & Storage

My name is Svetlana Sonkin. I am retiree and opted to relocate to Florida. I discovered moving firm Atlantic Express Moving and Storage Inc. with decent cost. My belonging were packaged and picked up on June 2, 2015 at Bellevue, Washington to be sent into Tampa, Florida. Title of motorist was Jee, truck needed plate:” Oklahoma” 2TM911. Driver lent me his mobile phone number 253-3244891. I predicted to dispatcher on June 25 out of Tampa that I am home and prepared for shipping. After that I did wait for at least 1, 5 weeks. I attempted to phone a great deal of occasions to Atlantic proceeding and Storage Inc., delivered a couple of e-mails, but nobody reacted. Ultimately, in the close of July, I got a telephone call from the dispatcher of the business and he explained that all my things were found in Atlanta and that I will get all of my things very shortly. He promised to earn a discount since business does not have any extra trucks and I want to wait again. Eventually, I got my boxes on August 12, 2015. Two boxes were lost, three were totally broken. I paid full price for shipping, waited 33 business days rather than maximum 21, dropped lots of precious items and did not get any reimbursement. I delivered criticism to Claim Department Atlantic Express Moving and Storage Inc.. Nobody responded to me. I sent criticism. I Discovered the firm Anthem Claim Management LLC to assist me to resolve my issue using all the Atlantic Express Moving and Storage Inc., however, Anthem Claim Management LLC had no arrangement together. I delivered claim to Client services BBB, California along with Lena Palacios signify of Complaint Department guaranteed to pick my issue until Nov. 1, 2015. I waited over 1, 5 weeks.
After Nov. 1, 2015 I obtained an email that firm doesn’t have reacted to BBB thus far. I delivered all records to the Office of the Attorney General, California and obtained correspondence that I Want to have contact with U.S. Department of Transportation. I delivered all files on Department of Transportation and obtained correspondence from Michael A. Evans, MHRM Transportation Specialist US. Department of Transportation. Mr. Evans guaranteed to determine my whole problem when possible. This was Jan.6, 2016. He delivered a few email and called me several times. I shipped sitemap to U.S. Senator Marco Rubio. He offered my letter to U.S. Department of Transportation and that I got a few email from Dubose James (FMCSA).Today is currently Oct 3, 2017 and I am still waiting.

I’d love to ask just 1 question:”Who’s justice in my own country? ” Now I am 70 years of age. I am citizen of United States of America. I dropped almost all of my precious products. It is not possible to purchase the exact things again since I am retiree now. I am able to send into your speech copies of all files such as household products descriptive inventory with advice about lost boxes and business representative touch, accumulative bill of lading contract and arrange for support, letters and e-mails. I am requesting reimbursement from the moving business. Please, I’d like to pay for the price of missing goods. Just how long I want to wait?