Apple Van Lines

I wanted to trust that this business since the commercial (https://www.youtube.com/watch?v=Q4OEbJGKnCg) made it look like there’s absolutely no agent, and the van could be an Apple Van that picks up from A and provides to B. Not the situation. They’re a broker and the van recovered my things, they saved my belongings for waaaaay more than promised, then another van sent. If they had been clear from the start, I’d have appreciated this. Misleading commercial, misleading sales man, toook way more than they said to me on telephone.

I was so pleased to find the truck pull up but once they opened the side door, My guitar case dropped out together with the box my hamburger was in. Guitar survived, china didn’t. I really do have to give props to all those poor ladies in Client Support, Anne and Yohari who shot my daily calls and were both courteous and professional. I counted every one of the boxes and the precise amount was delivered together with all of my furniture. I paid precisely what I had consented to and the guys that showed up to unload my items were fine. Just be aware that the salesperson that tells you all of the great items and provides you with the best quote to your transfer isn’t somebody you will ever have the ability to reach again as soon as they have your cash.

Hello, I recently moved from Houston into Jersey City and also have my residence and luggage delivered through Apple Van Lines. When I originally called to find a quote, his team was quite persuasive and assisting and they said that within five working days, in the day that you affirm that you’re all set to get the shipment, we’ll deliver your belongings. They gave different statements behind this and we’re convinced that we’ll get our belongings in 5 working days as a consequence even though we reserved our brand new home on 4th May, we predicted on 8th May so that we get our things to a weekend. It’s been two months and once we call daily to ask when is our things forthcoming, their operations division will not have any upgrade. Since we’ve almost made 75 percent of their payment and also our stuff is together, we do not have any other choice than calling everyday to test if our bag is still coming. Now if we predict, their client support provides exactly the identical response every day that they are well in their SLA of all 15-21 working times and there’s nothing they could do on it. When this was advised before to us, then we’d have gone into a different movers and packers rather than Apple Van lines. This really isn’t the proper method of conducting business, promising quick delivery whilst obtaining the purchase and then not sending it and hiding behind the conditions and conditions of this SLA. I find all this highly unethical and’m very disappointed. It’s the conclusion of 2nd week, now and we do not know how much time we will need to wait until we get our things.

I have used moving businesses many times in years past and this really is the worst company I’ve ever dealt with! They’re dishonest, deceptive, and incredibly unprofessional. Nearly all of our furniture includes important damages, and all of our image frames and glass decorations had been ruined! The motorist Ronshal, that delivered our furniture, arrived late and failed to finish his occupation by just departing our furniture unassembled although we paid for the complete support from packaging to bringing to building, using a entire cost of more than $8,000 to get 1500 cf. Additionally, the motorist overcharged us $380 for shuttle services. I phoned customer support several times; the workplace supervisor Anne was quite impolite. She blamed us for the error and required that we locate the lost screws so that the driver might return with no sign of a particular time period. We had been not able to achieve her later she hang us up not just once but TWICE (next time with a representative called Yohari)! I couldn’t think this is the way customer support copes with its own customers! They’re deceitful and refused to disclose some information regarding the business. I also afterwards discovered that they whined about being not able to discover the screws to build furniture; I discovered them at the drawers. We felt cheated off our money that we cannot get hold of anybody to solve this matter. We’re still lacking screws to our furniture which can not be utilized without them. That is a violation of this contract. I shall contribute this to the Better Business Bureau and file a civil litigation and court argue with maximum of $10k. I recommend other sufferers to join me and expose this organization’s scam! This behaviour is past tolerable!

It is amusing to see somebody else under (Bhavik) had precisely the same bad encounter as me with this organization and my review below is an endorsement to anything being said.

This is absolutely the WORST experience ever. I strongly advocate any sensible individual to avoid this provider. That is by no way a slander in their standing, but a reflection of indignity from my private experience.

There is a salesperson named Carlos and please make certain that you don’t believe one word he is telling you, since he’s entirely a liar and a very reckless individual. He cried my wife and I on the telephone by telling us that their transferring will be finished within 5-7 days nevertheless as soon as they have all of my things, he is not possible to be discovered. However often I tied to telephone him, left him messages, sent him emails, just no reply. He is clearly avoiding his clients after collecting the cash and all of my possessions, which is an entirely improper behaviour to me! It has been 13 days by now but all of his firm been telling me is that in accordance with this contract, it requires max 21 WORKING DAYS plus they still don’t have any clue when my things will arrive just.

This isn’t the end – that they charged us extra 150 bucks throughout the pickup for LONG CARRY space fee, which is foolish because my apartment is on the first floor and literally approximately 30 steps to the truck, so get prepared to pay more than what they asked for as there is always an excuse which they would not inform you at the first place but concealed in the contract! My spouse and I picked this business for moving our items out of Houston to New York (300 cubic feet around 1,200 bucks ) simply because Carlos gave us the lowest estimate and shortest delivery period (by alerting us), but we genuinely regret our choice by today and we hope you do not repeat this error.

You will find some other bad reviews about this business on the internet realising them charging additional cash as well as’stealing things’ that I can not state whether accurate or not by today. Nevertheless my wife and I’m really worried about the protection of our possessions and will keep you posted exactly what occurs afterwards. I am not requesting prompt delivery anymore after nearly fourteen days’ waiting but only hope this NIGHTMARE will not get much worse next.

All above are honest and loyal.

Worst experience I’ve had with any company, ever. They had been also a no-show for my movement, in spite of my continuous calling. Still couldn’t provide me a date for pickup. Acted like it had been my fault as they’re so busy. When I asked for a refund I was told I needed to ask it in writing and it’d have a week-10 days. Rude and untrue. How can they stay in business? I wish I’d read the other reviews first. Do your self a favor and use another company if you appreciate your time and cash. I’m back to square one but maybe dodged a bullet reading the other testimonials concerning the harm done.

It’s amusing to see somebody else under had precisely the same bad encounter as me with this organization and my review below is a endorsement to anything being mentioned.

That is absolutely the WORST experience ever. I strongly recommend any sensible man to avoid this organization. That is by no way a slander in their own reputation, but a reflection of indignity from my private experience.

I’ve got a 3 years old girl and out of last five weeks she is without her clothing, toys and other things simply since the salesperson lied to me and assured me that the shipping date that they never fulfill after reading all of the testimonials. Nevertheless date I’m begging them regarding my things and its still in California in there ware home and they do not understand when it could be sent. If someone will assist me in this issue please do discuss my own review. I’m stuck, due to apple van a three year old is enduring. Read the complete details below

There is a salesperson named Jerry and please make certain that you don’t think one word he is telling you, since he is entirely a liar and a very reckless individual. He cried his wife and I finished the telephone by telling us that their transferring will be finished over 5-7 days however as soon as they have all of my things, he is not possible to be discovered. However often I attached to telephone him, left him messages, sent him mails, only no reply. He is clearly avoiding his clients after collecting the cash and all of my possessions, and it is an entirely improper behaviour to me! It has been 5 months by now but all of his firm been telling me is that in accordance with this contract,

This really isn’t the end – that they charged us additional 600 dollars additional from the quotation as what they stated is quotation is merely the quote and they just told me later unscrewing and packaging everything just before loading all of the things, so get prepared to spend more than what they requested for as there is always an explanation which they would not inform you at the very first place but concealed in the contract! My spouse and I picked this firm for moving our belongings out of California into Charlotte (300 cubic feet to 1,000 bucks ) simply because Jerry gave us exactly the lowest priced estimate and shortest delivery period (by alerting us), however we genuinely regret our choice by today and we expect you do not repeat this error.

There are several other awful reviews about this business on the internet realising them charging additional cash as well as’stealing things’ that I can not state whether accurate or not by today. But my wife and I’m really worried about the security of our possessions and will keep you posted exactly what occurs afterwards. I’m still begging them to provide my things but they do not care. From last two weeks they’re assuring me that they will offer me that the ETA but nevertheless its only lie following a lie
All above are honest and loyal.

I’m giving a star because zero isn’t possible. I coped with Jerry and also we went room by room, item by item with an outline and dimensions of each product. He estimated roughly 1600cf and $3500.00; following several hours of me and loading asking for somebody in power to phone me that they billed me to get 2300cf and about $5000.00. I am able to comprehend a quote being away by 5%-10% but 50 percent is FRAUD. The movers arrived from a Enterprise 26ft box truck with lift gate and went to inform me my 2bdrm home, garage etc was just suppose to have a bit over have of it, absurd. Doing regular math and speaking with Enterprise the maximum that truck may hold is all about 1900cf, FRAUD! I composed in dispute around everything but nobody will speak with you till your belongings is sent, overdue, plus they’ll not unlock the vehicle without complete payment. They understood my items were moving into storage and you’d believe that they would package it accordingly, not so. My strong pine furniture and white sofa, among other items aren’t open and wrapped to dust and the elements. I paid for a few items to be crated however, the only real matters secure are those we provided blankets, blankets etc for. My 200 pound lawn bull was likely to be crated however he wrapped it up that the cab of this truck. I’ve informed DOT of that which has to be the infraction of international transport legislation. Many bits are broken, and not convinced my green tea cart could be adjusted but the quote to attempt is $300.00. We have not had a opportunity to enter the boxes with crystal and china nevertheless. STAY AS FAR AWAY FROM THIS COMPANY AS HUMANLY POSSIBLE!
I called the authorities on the shipping date only so I’d have it on recording that afternoon and the motorist told me that the proprietor of Apple Van Lines was a retired police officer. I can only answer”then pity on him”. I really could care less when he had been the chief of police, he is jagged as hell and provides law enforcement a terrible title. My daughter is currently in law enforcement and so are a lot of her friends and they also think him and his firm are scammers.
I am trying to regain some of my losses however, should I just triumph in Apple Van Lines becoming a Huge fine I am happy

Fraud Fraud Fraud, Avoid at all costs.

Don’t use they may add extra costs onto your movement
They’ll appear late
You Won’t get your items for around a month after
Ann and Yohaire lie and also possess perspectives

They needed me to cover twice the contract bucks throughout interstate commerce and dropped my own furniture to nowhere once I refused to cover their fraud charges.Keep away from this company if you don’t need to get cheated.