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UCALL&IHAUL

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States of operation: Georgia
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  • Kay Velasco
    Jul 15, 2016
    Long-distance move from Georgia
    $2,300 in damage and the company will not take any accountability

    Please don’t use this business. Or before you can see all of the testimonials accessible (and there are a few ) prior to making the choice to enlist this firm’s services. They worker sloppy, reckless staff which don’t require the time required to fasten your stuff. I supplied shrink wrapping, moving blankets, bungee cords and rope for those things to be procured, they didn’t utilize one of these things. Their team shattered glass shelves unwrapped and piled at the top of one another along with alloy frames without procuring the glass. They set metal mattress frames and thick metallic tools onto or contrary cherry wood furniture and also failed to wrap, put a blanket or fasten one of these pieces, so during transport, the bits changed and always hit up against each other inducing gouges and scratches in each bit of wood furniture that I have (dresser, coffee tables, and bedside tables. This was also the case with all my stainless steel fridge. I’ve attempted on several occasions to solve this issue directly with the business and their answer is”when they were completed loading the things, their duty ended and that I had to quit attempting to scapegoat them, which my damage had been due to my own actions”. The very first effort to solve the issue I was told that the damage had been due to the told them exactly what things to load, both the 2nd and 3rd try to solve they said that they did not follow their 10 decades of expertise because”we advised them the way to load up the truck” and also the 4th and 5th try to solve I had been told that the damage was caused due to the way I drove.

    In case you’ve got a choice to never utilize them, I strongly suggest using another firm accessible. This provider cares nothing about client support nor do they require some opportunity to make certain that your belongings will arrive at its destination in precisely the identical state in which they fulfilled it. They don’t care anyhow to get their payment.

    If you have to use them – DO NOT sign any forms they say are only there to authorize them to touch your belongings. This can be a type drawn up by a few unethical attorney and will help it become harder for you to find resolution.

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