

We had much trouble with this business: sending too modest truck; causing deadlines after paying for quicker support; and ultimately breakage of things — boxes were shattered — although well-packed and marked FRAGILE. The only great things was adequate cost and very excellent movers in the destination ending in San Francisco. Communication with the organization was in the start EXTREMELY DIFFICULT — times goes by with NO communicating about whatever. We had been shuffled from person to person — that they delivered a 1 person team to get a 2-3man occupation and so on and so forth. It had been really nerve-wracking and quite bothersome. Because of the moving stage in Nebraska we had several options of businesses — but we began with a single firm and they’ve”subsidiaries” or some thing — since you’re moved in their lines with who knows? And god knows how many times that our items were transferred a truck and rear on a truck. At any speed MANY GLASS ITEMS were all BROKEN — out of ABNORMAL managing — that the boxes were smashed and mashed. I requested to refund — NEVER GOT IT. . .even though assured to get a breakage test and refund of some type. I would look around for a greater firm with more review of the movers and scheduling.
TSI picked up the furniture pieces inside the window of time that I proposed, known as a day beforehand to be certain someone could be there, showed up on time, wrapped the bits firmly and emailed me that they had been in transit. I got a telephone on a Thursday for Friday delivery and has been given a three hour window. On Friday, I had been known as while the truck had been half an hour off and it showed up right on time. Movers were considerate, took bits around our home to the cellar, unwrapped them and put them where I needed –all within half an hour. Furniture was nicely wrapped and not ruined. I was delighted with the movement and appreciated having the ability to converse to a individual to arrange pickup and delivery. Thank you.
If I could give zero stars I would. My older and uncle and aunt had graciously given me that their Steinway piano, together with all the hopes that I pass down our family’s love of songs on my very own little women. That piano was in the family for 3 decades, and not just has financial value but valuable and priceless sentimental value. They entrusted this business with this movement, a straightforward individual from Point Pleasant, WV into Columbus OH. It’s been a few weeks now and also the logistics supervisor gave them one line email answers (“We are focusing with it.”) And not 1 person has bothered to offer normal updates or at the very least given an apology to the hassle (my mother and sister’ve given up more than three months of time waiting around the home with this dispatch, fearful they’ll miss the shipping.)
When I initially heard about this, I thought perhaps my family was being duped by some con artists. I’m shocked at reading a number of these other reviews in which people experienced similar conditions. I’m frustrated and extremely concerned about this family heirloom, at the hands of the corporation.
Our thing took 52 transit days and has been ruined. DON’T DO IT! Our thing, a good walnut table with all the legs detached for transportation, was picked up on November 30th and didn’t send till February 14th. They bill you the whole transport fee upfront therefore that it appears they have your cash and so no incentive for them to follow along with anything. Contacting the provider is useless as they don’t respond. We had been left a message on January 10th telling us that harm had occurred and also to get”Annette” to explore the problem. We predicted again and consistently got voicemail. We left a message for her on January 11th, she didn’t call back. We left the following message on January 15th, no reply. We called again on January 16th and the automatic system said we couldn’t leave a message since the mailbox was full. We got ahold of this”neighborhood” dispatcher for your thing (not quite nearby at 170 miles away) to talk and they said”you’ve got to speak to Annette”. I left yet another message for Annette on February 9th. I am still awaiting a reply to some of those calls. Table eventually came on February 14th, three of those four corners have either rub marks or are flat out cracked off. Given the harm and that it took 52 times (a lot for 20 times ) to get here, I believe we should find a partial refund because we surely did not receive the support we paid for. I will just hold my breath and wait patiently for Annette to phone, I am sure it’s going to be any day now, when the table required 52 days, possibly the telephone call does too?
These guys were able to shed 9/26 boxes which I sent out of Chicago into Oregon. They don’t monitor boxes (no tags, bar codes, etc.); they also really do NOT EVEN monitor quantity of boxes sent!
As close as I could tell, those men only outsource what (not surprising) but do not hold their subs into any type of quality processes. Fundamentally, we’re SOL unless somebody manages to discover the boxes (that can be tagged with our title, address, and telephone ).
We could get 10c/pound straight back, but we are outside 3-4K’s between transport fees and worth of stuff.
I would not ever apply these men or even think about using them.
BEWARE!
P.s. I had been provided a massage for a consolation prize.
We utilized Transit Systems to get a little move from northern CA into the St. Louis MO suburbs. We needed a dining room set (table and chairs), breakfront, and a half dozen boxes and various”stuff”. Not a complete truck.
Both men who showed up were fantastic. They’d called me the day before to allow me to know when to anticipate them and they had been on time. They were considerate and very respectful of our home – they made certain to not harm anything or create too large of a wreck.
They did a wonderful job of disassembling packaging and stuff it up.
On the opposite end, they really did a great job. They put all back together again naturally and even helped my child with a movement of an present table (being replaced by what they attracted ).
I was somewhat careful since this wasn’t a business I’d ever heard of and they were significantly less costly than the significant movers such as Allied. Finally there was nothing to be concerned about because they did a wonderful job.
I recently had to send a hefty memory foam mattress from NM to California. I had been fortunate enough to encounter TSI’s web site. It was simple to have a price estimate from Kathy, among the useful employees. I picked the white glove service and wasn’t disappointed. I had been happy to have the mattress pickup and delivered much earlier than anticipated, my daughter was grateful to quit employing an airmatress too. I truly wish to thank the foolks in TSI for making this an effortless encounter.
I recently worked with Phil Trendler out of TSI to organize a cargo of various desk components along with also a desk chair from my sister’s home in Illinois to New York. The whole procedure was a joy, by Phil’s availablity and instant answers to the pickup and delivery guys who were really pleasant, professional, and respectful of their property. The communication by the business was unique and they picked up the dispatch and sent it as promised. A wonderful firm!
TSI coordinated the transportation of a bar table and 2 seats from Dallas, TX to New Jersey. The transfer has been flawless from setup to pickup to shipping. I’d use them again.
I chased a transfer of 20 boxes throughout TSI in New York City to Las Vegas. They didn’t appear or telephone about the day that they were supposed to pickup the cargo, therefore I needed to pay an excess day of lease that they wouldn’t reimburse. The 2 boxes marked brittle on either side were all broken. Among those boxes containing a film has been missing. TSI wouldn’t pay me for one of these prices which came out to approximately $500 of compensation. I talked with Tom Tract and Steve who have been both very fine in saying that all these are common occurrences using the delivery company they deal with and that all these possibilities have been at the contract that I signed.
From start to end, my expertise using TSI had been fantastic. After getting an internet quote, ” I called to explain the particulars. My account rep, Carol, was invaluable explaining the way the whole process worked the way the quotation was originated. With this info I managed to correct my stock to match my character. She explained that I’d be provided a 5-day window to get pickup along with also a 10 to 15 day shipping window. As soon as I explained that there could be particular dates I wouldn’t have the ability to accept delivery,” she promised me they’d attempt to adapt my schedule. The dispatcher called me two to confirm and confirm that the dates. As it was, the dispatcher managed to organize my move above a total of just 4 times — pickup on Sunday and shipping on Thursday. The Agency kept in telephone contact as promised and came at the appointed moment. He promised me that my things would stay set up in his truck and he’d be bringing them too. The inspector along with his helper were efficient and courteous, and all of my possessions arrived in excellent condition. I had been lucky to locate a moving company that will accommodate my requirements at an inexpensive price. Fantastic communication and client services.
I sent classic furniture in Boston to Chicago. TSI was really professional, affordable and sent in advance of the guaranteed delivery time frames. I used the white glove service and also the movers picked everything up out of my 65+ year old parents’ home making it super simple for them. Then they delivered and built the furniture at our home at Chicago. Everybody was very friendly during the delivery and scheduling procedure. In addition, this wonderful service was likewise the most economical and clear-cut that I discovered. Other solutions were more pricey and in addition they couldn’t provide exact windows for pickup and shipping such as TSI could. The point is, I’d use them again for long distance transport –even with things of great sentimental value such as the classic furniture that they delivered to me already.
5 Stars!! We recently shipped several boxes plus a few furniture into our daughter in a different state. It may not have been simpler. The movers were both efficient and carefully wrapped furniture, together with boxes of dishes and kitchen things. The shipping was on time and both smooth. I’ve urged them to friends who a preparation a go and will keep doing so.
If you don’t appreciate your furniture or individual items, select Transit Services, Inc. (TSI). They’re unprofessional, dishonest, as well as helpless. My furniture has been sent September 2, 2017 and even though the organization claims to present white glove service, just about every one of the things are profoundly damaged.
TSI utilizes subcontractors to transfer their furniture and that I had been delegated Don Farr/Hindman Moving and Storage. After the firm picked my furniture up that the motorist made a point of telling me that he intentionally ruined furniture when he did not enjoy a client, peed from the rosebush in a client’s dwelling with the intent to hurt it, then threw up on a client’s carpet once the owner didn’t provide him water, and attempted to confound my loved ones. Personally, I watched him haul my brand-new mattress farther down the hallway, shed a costly dining room seat in excellent condition from the dolly (luckily I grabbed it), also miscount the things he had been likely to be documenting. Because of this I needed to fix the manifest myself. Additionally, the motorist was in so much of a hurry that he had been transferring my belongings into the truck without any labeling them appropriately or wrapping the furniture. I had been advised by Transit Services that this moving business was specialist.
The simple fact that TSI would use this subcontractor says a good deal about TSI’s business values and business behavior. I whined when my furniture has been picked up and that I talked to my touch, Kathy Temple, ” a Senior Revenue Pro, along with her boss Operations Manager Robert Whitehead, and neither one of these took my concerns seriously. Bob’s answer to my problems was,”The driver simply speaks to much.” My furniture has arrived and there’s at least $4,584.49 value of damage. My loved ones and I have been in tears once the furniture arrived.
After the motorist (Chris) fell off the furniture and it had been obviously ruined, he refused to allow me to record it and even tried to conceal the harm by putting the furniture surfaces from sight. His aim was to get me to sign the documentation without even noticing any damages. How do TSI be pleased of the support? I might mention more about the physical and psychological harm this firm has generated, but I feel that the photos will provide you all the info that you want to make an educated choice – CHOOSE ANOTHER MOVING COMPANY. I regret not doing much more study initially and that I hope that this review helps you to shield your furniture and possessions.
Dont ever go for Transit Systems to transfer your items!! This is only one of the most dreadful service I’ve dealt with some of those bargains I’ve confronted. I’ve moved my items out of New Jersey to Texas and it took 19 days to allow them to provide. . They consented for five working days to provide, but they sent following 10 days, once I obtained 60 percent of my items are lost, where I’ve packed 15 things and from that 8 major boxes they’ve missed. They do not have any indications in which the bundles are, following my multiple followup (for that I’ve called near ten days ), they identified that they have missed the bundle at New Jersey itself. Afterwards they gave the ETA to provide on 3 times. About the 3rd day once I called they supplied revised ETA of the following day, and then they supplied fresh ETA over the 2nd fixed shipping period. Eventually I get the package following 18 days, together with each of the boxes ruined, lots of the glass objects broken. As soon as I called them, that the reaction level is quite worse!! Dont ever choose this. Worst part is that they dont send on Saturday even when they’ve missed the deadline where we will need to cover extra $466 when they have to send on Saturday!!
I really don’t possess Zero Star to choose, else I’d have given this!!
If you like your possessions, please don’t entrust for this business. The photographs speak for themselves.
Transit isn’t a real moving firm, they’re only brokers. We reserved a move together in Atlanta to New York City. We compensated THOUSANDS of additional bucks to Transit for packaging and additional insurance, in addition to the moving fees, to protect our precious, delicate products.
Transit gave our task into Don Farr Movers (visit their Yelp webpage ). The movers were utterly unprofessional. When we understood they weren’t packing our delicate items suitably, we requested for improved packaging. Legislation told us to allow them to perform their jobs. We’d flights booked for another morning so had no option except to let them move with the transfer.
When the products have been sent, two delicate, costly vases were totally shattered. I achieved several occasions to Transit, such as sending a notice to the CEO. Finally, they refused all responsibility and called us to Don Farr. Following 9+ weeks at the claims procedure, Don Farr refused the claim, citing shortage of crating.
As soon as I talked to somebody in DF, she said that crating wasn’t a part of the work sequence from Transit and so they aren’t responsible. They assert Transit didn’t make clear that there were delicate, off-the-shelf things in the dispatch.
Booking a movement during Transit was a massive mistake. If something goes wrong, nobody will accept responsibility. Use them at your own risk.
The TSI rep was favorable whilst searching for the ceremony. The moment we compensated the 875.00, communicating stopped. We needed to follow up several times to find the pickup scheduled, to receive our tracking number, to track down the package once delivered to the local warehouse and also to program the delivery. Upon shipping, we discovered that the shipper never packaged the things as we’d discussed st span upfront with TSIs sales rep Eddie. We paid an extra 400.00 to possess the product professionally packaged. The shipping man explained our bundle was just sitting nude in the warehouse. When wondering why we compensated for packaging when they never packaged it, we received a fantastic tall tale of the way the delivery business functions. Too bad that they did not clarify that narrative upfront and we’d have stored 400.00. We despise being scammed by a seller after paying them 875.00 to send something weighing over fifty pounds. Beware of Eddie and TSI.
Transit Systems handled the transportation of delicate antiques and other costly breakables with economical and simplified procedures. The shipment had been picked up on time and discovered to be managed carefully while coming on the first side of the specified time frame damage-free and closely put into its new house. Everybody involved with the procedure was knowledgeable and professional. I would certainly recommend this company to anybody. It must be mentioned that I invested the opportunity to convey my needs and explain the bits to be hauled into Transit Systems so that they understood what we were attempting to achieve. I carefully packed the items but just as you would like one had been hand-carrying each box. My experience was just as Transit Systems explained it’d be to get its”White Glove” remedy. UPS/ Fed Ex doesn’t compare.
I had a range of classic pieces that had to be transferred from Los Angeles into Marietta GA and TSI did a wonderful job. Everything came thru in fantastic shape and in time. I’d use them again and recommend them to everybody
Just as few words as you can,
Took my money
Outsourced my two pallet transport to a different Business
1 among my pallets never gets it, once I telephone to Find out why I’m given the amount to the firm they sourced my own company to
After figuring out exactly what went wrong and notifying them of the place they awakened, am rudely handled by”client serv” but confident they’d remedy.
Do not here back ever…
Contact again, given that an erroneous BoL, touch again, told that they can not correct till somebody returns from dinner, touch again, they’re all gone for the afternoon…fourteen days after initial sequence, no pun.
Avoid this business!
I’d advise clients to prevent TSI. They’re extremely communicative once you request quotation. They’ll phone you back or will compose email prior to taking money. They make money all upfront. The minute money is deducted you then find the ceremony. If you would like to shed your boxes or wish to miss your flight because of non-pickup then reserve this support. I reserved this support to transfer my family thing boxes out of Lincoln to Atlanta. I reserved it for Monday. I had been told that individual will probably come between 2 to 6 months. This is the sole window that they provide on daily. I ended up at two PM and was advised to wait. They won’t provide you motorist number. Then I called up at 5:15 and has been advised to wait around for half an hour. Then I called up at 5:45 PM and has been advised that motorist came and no one was there. It had been complete lie since I was out my flat. I had been told that today motorist will come tomorrow as hist change is finished. Why is it that you devote 2 to 6 if following 6 nobody is accessible. I had a flight to catch second moment. They advised me to make money back or wait for tomorrow. I’d no choice in last minute, and so I asked my colleague to provide them things. Next day, we did followup again and individual showed up and took my 12 boxes.
It had been sent to me after 3 times. However, what a surprise. All boxes have been broken. I have 11 boxes. 1 box is lost for last five days. I called this service up and they request to Atlanta truck support. Atlanta truck support is stating that they don’t have hint for this missing box. I had all of my clothing, blazer and what not. I had been contacted by Phillip out of this agency who had been phoning back and sending me straight back prior to accepting booking. However, the moment booking was completed, he won’t answer you over email too.
Don’t take their support if you don’t do not enjoy your items. Better to visit UPS, USPS as well as Fedex but don’t visit these individuals.
I was really satisfied with this provider. I wanted 4 little pieces of furniture and 3 boxes sent from Md. to California. They had the best price from 4 additional movers I’d contacted. The communication was exceptional along with the selection up and shed were both ahead of schedule and this was 3 months prior to Christmas! Everything arrived in excellent condition. Would highly recommend.
I’m indebted to the professionalism and proficiency of TSI. Their staff were gracious, friendly, receptive, and capable at each step. They readily and easily handled minor problems like a reversal of road destination following the dispatch had abandoned its own origin. A bigger problem threatened to annoyance me when TSI’s subcontractor suggested that the shipment wouldn’t be picked up through the scheduled 3-day window. I just called TSI to describe the issue, also TSI took it out of there: that the dispatch was actually picked up throughout the 3-day window. The shipping has been completed flawlessly. I’m especially thankful to Philip Trendler, that had been my contact in TSI. There’s absolutely not any doubt that I’ll utilize TSI for any future imports.
I’d advise clients to prevent TSI at any cost. While they were quite communicative when seeking to sell me, then their communicating vanished instantly following invoicing. Steve Sergeant was that the agent and was deceptive to the purpose of fraud regarding the delivery program. They took months to just pick up the merchandise and then just left it at a warehouse for months till I badgered them to eventually send it. Following that, I needed to telephone and email 6 occasions before any one could be give me that the currently really very late delivery upgrade. If they did send the piano, then it came *ruined *. They did not proceed the directions that it was a second floor shipping and the movers came with all the (broken) thing without sufficient personnel to maneuver it in the home.
It was not remotely packaged professionally, but had zero security, along with the things came smashed into the purpose of non-use. They did NOTHING to mend this. No more apologies, no reductions, no reimbursements.
The actual takeaway is that TSI really isn’t a delivery company in any way. They essentially advertise and accept orders and then throw those prospects across the fence to various shipping businesses and after that take zero obligation to the true shipping. Given that, I think their advertisements themselves as a”shipping business” is borderline fraudulent. I can’t recommend highly enough that you simply prevent them.
My daughter discovered you online in Boston. We’ve got an extremely costly carpet that had to be sent out of Florida to Boston. I asked for a quotation in a day I got the quotation. I didn’t jump onto it initially just because I was not certain about the business only because I didn’t know that this service was to get real. You all kept emailing me that the truck was moving north, and did I wish to place my carpet about the truck? THIS WAS THE BEST CHOICE that I MADE.You arrived when you said you’re moving to and the carpet was sent in 3 days in excellent condition. I strongly suggest Transit System to anybody who wants to move a product from condition.
I had links with a different moving company before and was anxious to try again. Transit approaches white glove service has been wonderful. The gentlemen who hauled and hauled the mattress were attentive, considerate and competent. I’ll certainly use the company for future furniture purchases.
Needed to go my daughter’s flat at Queen’s NY back to San Francisco along with TSI’s customer support was great. They supplied us with a quotation in minutes and setup our final minute pick-up without a issue. Thank you for creating a stressful position stress-free!
I was really happy I picked this firm to maneuver our grandfather clock and also a few classic paintings out of NY to our kid at Seattle. I found them online, and also to find out what was everything. The person asked me concerning the things, also approximate weight, and then gave me a very very fair quote to move those items. He said the interval, and the way the method works, that had been really easy, notifications at every end and verification of delivery and pickup. In addition, he said that it had been determined by fat, so the cost could change a bit once they came. I’d estimated that the burden and curved upwards, just in the event of They did not need to correct my cost in any respect. The fellows came just on time, packed everything up quite professionally, also made a timber box to the clock. They shot away, and had agreed to not send until after a particular date when our kid’s wife was expected to have a baby. All of it worked out fantastic. They predicted then date, delivered everything in excellent state, unpacked, and removed. We’re all very delighted with the entire procedure. I must confess I was somewhat nervous in the beginning, not understanding the firm, however, I had been so happy in the long run. Thank you very much!
Transit Sytems took care of my grandma’s furniture. I was really worried about going these valuable family heirlooms out of Seattle to Oklahoma City, however, Transit Systems took off all of my stress. When the driver came, he had been exceptionally kind and affectionate. He can tell that I had been stressed and packaged my furniture with utmost caution. As soon as I commented about what a great job that he did, he moved into detail regarding how they’d likewise pack it in the warehouse. When it came at OKC, there was not a scratch available. Thanks Transit Systems for caring in my heirlooms as far as I really do!! I will most certainly use your service again when the need comes up.
If my parents passed out, I needed two desks that were in the family as I could recall. I looked online and also the very best supply of price and service came in Transit Systems. It was simple to install – though with the positioning of their desks and the deadline because of my dad’s apartment accessibility final – there where a few final minute challenges… it had been all taken care of at the finish.
My bits came very well wrapped and secure, and the motorist was friendly and efficient because he unwrapped the pedals.
I was quite happy with the encounter.
I’d only recently moved into an apartment in LA since I’d only gotten a job offer. As soon as I understood I would be making the big move, my parents had advocated Transit Systems for me personally and advised me to find a quotation before I even started looking into moving businesses. My parents had used them earlier when transferring things out of my grandpa’s home in Florida into our home at Denver, and couldn’t have had a much better experience. Transit Sytems was actually a fantastic business complete, consistently very enlightening, punctually, and produced the entire experience really simple. My items came just as I’d packed them and I couldn’t be more happy with having picked Transit Systems to take care of my movement.
TSI made it quite simple after asking several quotes we picked TSI on account of this competitive bidding, the speedy and excellent service we received by TSI employees especially Phil. He fully explained the procedure, the contracts, and also correctly place the expectations. As well as the movers showed up on the time about the date offered. They packaged an extremely hefty mechanic tool box filled with resources since they stated they want and immediately the box was on it. We had been advised concerning birth date and approx. time. Sure enough, they showed up sent the box, unwrapped it and put it my garage precisely where I needed it. NO fuss, no issues. Wonderful service at an excellent price. Thank you Phil and all at TSI.
I’m mostly very delighted with TSI moving solutions. I chose this business for affordable cost, flexibility in pickup and fall off terms, and communicating using TSI (Brian) over both the telephone and email.
Later on, and I’d use them again, I would make certain I understood the weight of these bits as they needed to charge me extra to more complete weight. The furniture came mostly in good shape and that I only needed one bit , a box spring, so which did not make it in usable condition.
On the other hand, the insurance policy procedure was effective and accurate to contract.
It had been dealt with instantly.
In general, an excellent service and that I would use this provider again.
I contacted TSI to maneuver a huge leather sectional from southwest Florida to Atlanta, GA and has been quite happy with their services.
The agent has been extremely fast and useful in establishing the pickup dates along with pricing/payment. The drivers came soon before scheduled and had no problems lifting and wrap the sectional from the home and to the truck. It was subsequently dropped off at GA in a week or 2 (which will be substantially quickly in moving programs ) and fell off. They worked together with my leasing office to get a key, locate my flat and put the thing as I proposed. The driver even called/texted to update me on the procedure and send it correctly, and they were quite professional whilst doing this. I found nothing out of place along with the shipping sheet was abandoned about the sectional per my directions!
In general, working together with TSI is efficient, simple, and reasonably priced. If I needed to transfer anything a very long distance again, I’d select TSI!
We utilized Transit Systems to maneuver a classic mahogany bedroom place, 9×13 oriental rug
And desk seat from St Louis into Suffolk, VA.. Communication was fantastic letting us know precisely when they’d pick up the loading. They wrapped each slice with furniture blankets. The furniture came at precisely the time THEy stated & was placed together and put where directed at recording time. Not a scratch about anything. Would most certainly use again!!
I donated two big religious figurines to visit a memorial in Ohio, the figurines were at Chicago!!! Philip in Transit Systems assisted me with calculating this movement. Within fourteen days the figurines were carefully hauled and hauled and in their way into Ohio. They came safely to the destination at approximately ten days, Transit Systems movers were all great and really professional. I’ll use them again in the upcoming!!!
I CALLED TRANSIT SYSTEMS AND SPOKE WITH EDWARD D’ADDIO. HE COULD NOT BE MORE HELPFUL,UNDERSTANDING, PATIENT AND POLITE. HE SET UP THE TRANSIT. MANY SENTIMENTAL PIECES OF FURNITURE INCLUDING A GRANDFATHER CLOCK AND ANTIQUE SLED Alongside PRECIOUS MEMORABILIA. ITEMS SHIPPED FROM MASSACHUSETTS TO GEORGIA. ITEMS WERE CAREFULLY PACKED AND BOXED BY MY VERY GOOD FRIEND WHO SUPERVISED THE REMOVAL AND LOADING. SHE REMARKED THE MOVERS WERE WONDERFUL. THEY WERE FRIENDLY, COURTEOUS TIMELY AND EXPERIENCED. Whenever the TRUCK ARRIVED IN GEORGIA, THE MOVERS CAREFULLY DELIVERED EACH AND EVERY PIECE OF FURNITURE AND BOX SAFE AND SOUND. THIS MEANT SO MUCH TO ME.
THANK YOU EDWARD FOR HELPING ME MAKE THIS HAPPEN.
Needed to move a classic armoire out of New Orleans to Texas. It averages approximately 500 pounds. Transit did a terrific job hauling it. They have been on time and kept me informed every step along the way. They carried up it and put it exactly where I needed it. Really professional. I strongly suggest them. Good price too.
We recently used Transit Systems and have been really happy with their services. We saw their customer support to be outstanding. The delivery guys were quite dependable and cautious with their delivery. We’d use this provider again.
I hired Transit Systems on June 16, 2016 to get a whole white glove service transfer from Manchester, CT into San Diego, CA. The worker that was delegated to my movement has been Tom Tract. He was quite nice and useful for the first couple of days that I spoke with him about obtaining the paperwork and 10,000 complete blanket insurance payable off. Transit Systems contracted out the transferring agency into a business named Don Farr Moving & Storage. I got a call from a worker from Don Farr’s office at PA on Monday, June 27 that the driver of this truck could be reaching out to me on Tuesday, June 28th with the time that they would be coming on Wednesday, June 29th. I never got a telephone call on the 28th. I called the Don Farr office the afternoon of the 29th (moving day) and told me that I never got a call to get an estimated time of arrival and they were very apologetic and said the motorist could be reaching out for me soon. The driver said he’d arrive between 11 and noon. From 2:00 they still weren’t there so at the point I started transferring the things by myself from their storage device on the 2nd floor to the 1st floor so that I was not only wasting time waiting for them. From now that the movers got there (8 PM), 8 hours late, I’d transferred 3/4 of my belongings in my second floor unit into the first floor, essentially doing their whole job.
After my stuff came at San Diego, the degree of my furniture harm was just completely unacceptable to this point at which I desired an explanation of what took place. The vast majority of my wood bits were completely destroyed and timber only cut to half. They crushed and dropped two boxes of mine. Glass has been broken everywhere and finally there was a substantial quantity of blood on a few of my sofas. I requested to talk to a supervisor MULTIPLE occasions and I had been put through to Tom Tract each time and he wouldn’t but me through to somebody above him. I also had an attorney call the Manager of Operations of this moving firm, John Tract (same last name as Tom, no wonder why I never got to control ). The attorney left a voicemail with John and we never heard back. I moved through the insurance carrier and processed claims of about $6,000 and that I just received $850 for insurance. My coffee table alone that they ruined was $250 and they attempted to say they will acquire new slipcovers for my first custom made sofa, the slipcovers they paid me for are a total of $189 from Overstock, no thank you. I’m in the process of a BBB complaint for a complete refund of my shifting prices. DO NOT USE THIS COMPANY. I hired Transit Systems (who has 4 star score on yelp and also an A score on BBB) but they then contracted out to this business Don Farr moving which has two star evaluations on yelp rather than correlated with BBB, intriguing. If you’d like your items destroyed along with the worst customer service ever then that is the area!!
Save your cash!!!
I contacted Transit Systems Inc.. Moves for Seniors to organize my movement.
According to queries concerning the contents of this planned movement. Moves for Seniors estimated that a price of $6533.36. IAW their stipulations, they billed my credit card for about half of the quote ($3265.00).
Be aware that their terms and requirements have provisions for increasing the eventual price, but no provisions for decreasing the price, if the actual price is significantly less than the quote.
Following the transfer was finished, the Agency”misspoke” and advised me the entire price of the transfer ($5280.54). Moves for Seniors then revised the quote in their bill to $8545.54 and noticed that it had been paid in total. Moves for Seniors took the entire price, and billed that to my charge card. They’d previously charged my credit card half of the estimated price, for a total of $8545.54 billed to my card.
When I introduced the preceding to the attention of the Senior Partner Services Manager, I had been advised:”The initial quote and bill by Moves for Seniors was to get $6533.36. Here is actually the price of this transfer. The Agency misspoke in speaking to you about the price of this transfer. I apologize for any confusion that this may have caused. We Will refund you
$ 2012.18″
(Note again, that the quote is that the cost of the transfer, with no respect to a decrease in real price.)
I then responded with the following:”Thanks for the answer. So if I know your response. . .Transit Systems billed $1252.82 due to their services. I’d have saved that number, if I’d dealt directly with the Agency.”
Then I told me that I meant to post negative reviews on the BBB, Yelp, Google, and many others ( I couldn’t find a way to place it into Moves for Seniors website ). To that, she requested me to wait until she strove to obtain another solution and ended up elevating the situation”to direction.” I’ve waited two business days, and have not discovered anything more.
The movers did an superb job, and I don’t have any complaints with them.
Moves for Seniors billed approximately 38 percent of their $8545 bill, and now wishes to charge roughly 19 percent of their $6533 cost.
I think that this is an unreasonable fee for the minimum service that they provided.
Save the Expense of Moves for Seniors, and contact a inspector directly!
UNLESS YOU WANT YOUR STUFF TO ARRIVE IN PIECES AND THEM TO WASH THEIR HANDS OF IT NEVER USE THEM! I hired them to transfer a few things and was really clear on which I had been moving. They never advised me of those things they did not insure or provide me extra insurance. My items came in bits because if their negligence in placing them onto the pallet. They place the most delicate boxes on the base of a pallet despite the fact that they were clearly labeled. I called them and they refused to phone me back. Went to BBB. DO NOT USE THEM!!!
I had excellent experience with Transit Systems when we transferred from Redmond, WA into California. Steve Sargeant was exceptional in providing exactly what I wanted. By the time I contacted them to get a quotation, Steve was simple in communicating, to this point and always answered my inquiries with enormous quantity of patience. There was always an effort to save money for me personally wherever possible. Steve, whilst active, would always return my calls immediately. On the afternoon of the pickup, the truck driver phoned me and they had issues that I had not’palletized’ the boxes. But, Steve talked to them about what had been shared with me and guaranteed that the boxes got picked up. Originally , I had the boxes delivered to a terminal in Irvine because I didn’t have a last address. After the boxes attained Irvine, I talked to Steve and needed him arrange for them to be sent to my speech. Obviously there was a penalties but that has been minimal when compared to the hassle of me picking up up on own (UHaul and what not!!!) .Finally, the cost. I believe that the cost is unbeatable and if you mix it with all the caliber, it makes for a terrific combo. I’m extremely delighted with Transit Systems and urge them to anybody with no reservation.
I discovered Transit System Inc via Google search once I had been hoping to learn a method for interstate shifting of my possessions. I obtained cordial correspondence in the afternoon that I contacted them. I got replies of any question which I asked them on the telephone. Customer service has been great. Pickup was absolutely on time by quite good driver and we all had back everything well and undamaged. The individual accountable for shipping was quite approachable and cared for what to provide as promised by these and requested by me. They readily ordered moving my possessions (in numerous boxes) from roadside in my flat with reasonable shifting price. I’m quite content with the service. It had been straightforward and the cost was very reasonably priced.
The sole real reason we hired this business was supposed to go a piano which once belonged to my wife’s grandma. We kept speaking to them by telephone to be certain they’d look after this merchandise. Whoever owns the firm assured my mom in law many times they had been professional piano movers. My mom in law hired them to proceed to the piano and approximately 11 additional light weight however bulky products. They did not appear on time and also we needed to always call them to learn if they’d be here. They arrived a few hours late and awakened at a u-haul. Two men moved the piano from the home from the rain without wrap it. . In it’s self was not a huge issue but I did expect them to roll the piano once they made it from your truck. It seems they didn’t. After the piano came the face board (below the main board) had deep scrapes about 15 inches long. The part which maintain the audio had been ripped off entirely and the seat had big chunks taken from it at which something was slamming on it the whole time it had been in the vehicle. In case the additional 11 bits were totally ruined but the piano was intact we’d have been nice. The piano is the reason why we hired them and it had been severely damaged. The quote to get it fixed was $1200.00 and the seat will most likely must be replaced. We contacted the firm who said we had to get in touch with the 2nd firm they hired to transfer the products. That business would just offer $300.00 for your fix. When my mom in law attempted to talk with whoever owns the firm such as she did prior to the movement that he was always too busy and wouldn’t call her again. I wouldn’t use this provider again and I expect nobody ever gets sucked in theirown,”Piano Pros” sales pitch again!
My son moved out of LA to San Francisco in August. It was a little move but needed to happen quickly. Transit Systems has been quite simple to manage, quite efficient and undoubtedly the most cost effective. We made a couple of alterations across the way and they’re receptive and accommodating. All items came in good shape. I’d certainly use them again and recommend them too highly.
Transit systems transport service was exceptional in addition to affordable in comparison to other providers. I had to send a rather sizable massage seat from New York to Houston by cargo. Their costs were far more aggressive than UPS or Fedex. Their customer support was wonderful. They kept in contact with me throughout the entire delivery procedure. I would strongly recommend their services.
Very disappointed at the ceremony from beginning to finish. Mostly due to a perception in my part of deficiency of concern and attention. Efforts to contact about standing of shipping. Cumbersome and unworthy. Furniture came with significant complaints and damage didn’t appear to get taken seriously. Witnessed furniture managed in a random way at pickup. I would certainly not use this provider again for almost any moving service. I compensated for the”white glove” service that would have hopefully prevented furniture out of being destroyed, but it did not.
Transit Systems has been a fantastic organization to use. They could provide me a great price and a guaranteed delivery date even on a Saturday. But, among those carriers across the way missing a part of my dispatch that caused just a percentage to be delivered to the date. Transit Systems rep was really useful, found the boxes, and got them delivered to me the following weekday. Then they refunded me a section of the charge. I was quite happy.
I would encourage anybody who utilizes this organization or other people to package your things correctly! I was astonished just how much abuse that the boxes get on a long distance movement but all of my possessions were nice as a result of great boxes, additional tape, and a good deal of packaging materials.
I had a desk and chair created while residing in Singapore in 1999 and also was awarded My Grandmother’s apparel when she handed 20 decades back. These things have great significance to me personally and having them sent out of Boston to Houston with the upmost care was very important to me personally. Transit Systems fulfill all of my expectations that I had a desk and chair created while residing in Singapore in 1999 and also was awarded My Grandmother’s wardrobe when she handed 20 decades back. These things have great significance to me personally and having them sent out of Boston to Houston with the upmost care was very important to me personally. Transit Systems fulfill all of my expectations
I’d moved into Texas, but I was just in Michigan for a trip, and had already moved my things. The brand-new idle boy was a present and I couldn’t pass up a 1,200.00 seat, to cover for a small shipping fee. It had been picked up on time and has been delivered in time. I even received a confirmation call to prepare a deliver period the afternoon before. It had been delivered in excellent condition! I’m a happy client!
I’m Very Happy to write about my amazing experience ce using Transit Systems. I needed to send a number of things from Michigan to Washington. After getting several transit estimates through email, Transit has been the very reasonable. They contacted me and received outstanding feedback on the procedure. A few things were tight, therefore Transit called me to two sources to custom boxes. Once I got the boxes and packed the bits and I contacted Transit for pickup. The first sales person was not in, however a backup managed to swiftly find my document and then program a pickup. Pickup cargo truck was punctually and quite cordial. The shipment arrived on time, in exceptional condition.
I was extremely pleased with TSI from begin to finish. To start with, they really came through for us when we had a last minute movement when nobody else can help. Their quote was true, their fees were directly forward (along with the entire amount did not change throughout the entire dispatch ), their drivers and loaders were specialist, and their communication was superb. The one small hurt we had (that I presume is unavoidable in a cross country move) was compensated for immediately. I was extremely delighted with the communication throughout the entire procedure. The agent remained in contact me and allow me to know where the truck was and exactly as it might arrive. The drivers and loaders (and unloaders) were a few of the most professional I’ve fulfilled – quite respectful of my items and my residence. I will certainly use TSI again and will recommend them to other people.
I discovered this company online and wasn’t positive if I need to use them however they were quickly with a quotation and answered all of my queries.
I sent a massive queen size four poster bed from Mamaroneck, NY into Yarmourhport, MA.
Have to mention that I would certainly use this company again. Kept me updated over the Entire move particularly following the pickup. Both young guys who drove the truck and unloaded were really friendly and did a Excellent job. The bed has been all wrapped and padded and the boys were so fast to find everything from the truck and put where I wanted it put.
Triple A score for the boys along with the Organization. . .Thanks, JC
They had been very terrific. Punctually, type, quick and communicative. I had been worried because this had been a partial load and also because it could be sent with different heaps, things could fail or be overdue.
Both delivery and pick-up proved appropriate as scheduled, and personnel (on telephone in addition to onsite ) was effective and yet also respectful and considerate.
They and I did not recognize that one part of furniture did not get sent (my poor, I had been so excited I did not stock the shipping checklist ) but I predicted, they discovered the bit and delivered it a couple of days after. This is my second time with TransitSystems and I will certainly use them to finish this movement.
When picked up the motorist was outstanding! Punctually and very considerate! Delivery went really well! I’d use this company again and recommend them to friends also. My items came without harm whatsoever. The driver who made the shipping in the opposite end of the dispatch was nice. I had been amazed at how smooth the Whole procedure was. The price had been acceptable and support from the very first telephone call to the past has been treated in a really professional manor. The women at work answered all of my questions without any hesitation. This is my very first time together with transit systems also it might not have been simpler. Thank you, B. Constuble
Are workers composing these reviews??? Just be careful if you speak into jerome fagan, or kim tapscott. It looked like a fantastic business after speaking with Jerome Fagan that a Rep for TSI. Shipping quote was far off advised me 4 times, dispatch finally came May 19th, pickup date was could 6th. After the canoe came it was ruined by a fork lift, repairable but ruined. TSI wasn’t worried about the evidence only the stipulations. Which say about registering and composing damaged on the reception and it needs to be performed within two days of receiving package. It looks like normal business practice by TSI to just take your cash, send your package, and do not actually care about what happens and then charge you more money as you can. Just really terrible business practices. From the infrequent rare instance (as the proprietor claims ) that isn’t true only read some of those 100’s of instances where packages were damaged or lost. It still doesn’t alter that simple fact that your incredible company damaged the kayak and will not do anything to repair the issue. And in Addition to all that TSI charged me an extra 266 bucks to send my kayak what they state is for Extra weight, no telephone call shape them to inform me of the, YOU CAN NOT TRUST ANYTHING THIS COMPANY TELLS YOU, and they only give you two weeks to file a complaint, and also nice add on which makes it private about your BBB certification, which means nothing and the BBB does not do anything, BBB rep’s audio just like TSI rep’sd wonder where their funding comes from. If you’d like to submit a real complaint which has a possibility of going someplace it is possible to record one with the attorney general. • • •
PIANO OWNERS BEWARE!!!! Horrendous experience. I had been confident that Transit Systems would utilize their”White Glove Therapy” to maneuver my unborn infant grand piano in NC to NJ. At pickup, two guys from Plycon Transportation group came to a truck with no elevator, no dolly without a ramp. A female in the home had to assist them raise the heaviest portion of the dismantled instrument on the truck. My dispatch went on Greensboro, Maryland and subsequently to NJ. Shipping was two weeks afterwards. Three guys out of Newark Plycon unloaded pieces. They failed to have a dolly. They tried to place my piano”back together”. While they fought to reassemble, they have been asked if they’d ever set a baby grand piano collectively. Confused, they stated”No, we have never done one of these before!” They shot the functions and put it under the strings in addition to the inside spring in this manner in which the keys were raised more than half an inch out of frame so that you might see space to the inside. The petals were also installed incorrectly. A person DROPPED my tool as the proper”cheek” was crushed in and veneer end ripped back. Additionally, there are 3 large scrapes throughout the veneer onto the perfect side. My piano repairman using 30 decades of experience said that he hadn’t ever seen a piano so mistreated. It took him 40 minutes banging with a hammer and chisel to free the jammed activity. ( something that he stated was insane..he’d never ever had to carry a hammer into a gorgeous tool ) If he’d not been in a position to crush the activity loose my piano could have been totaled. The insurance carrier which Transit Systems utilizes refused to cover any repairs but allegedly is in the practice of crediting me $1419.70, ” the White Glove Treatment price for transport of my destroyed piano. For the previous 3 weeks I have been around the telephone, left emailed or messages 6 distinct individuals from using this business for settlement. I was recently told that my account has been credited per month past. No charge happened. After two more forecasts this week that a very helpful representative did research, and”seemingly” the charge has been issued. My Partner is permanently destroyed by this inept provider. Transit Systems was negligent within this whole disaster. If You’d like A PIANO, GRANDFATHER CLOCK, OR VALUABLE ANTIQUES MOVED… DO NOT USE THIS COMPANY!!! NEVER USE PLYCON TRANSPORTATION GROUP!!
This business is a joke. I had to send a piece of furniture in Michigan to Oregon. Once I paid for the dispatch in complete, the circus started. For 6 months they’d leave a message in my Aunt’s answering system each Monday saying they’d be there later 10am on a weekday. My Aunt would phone back them – every week – and inquire they did a day pickup so that she did not need to take off work or develop to dusk if her husband was away work. Following a couple of weeks of the cycle my Aunt requested to talk to the manager since it was evident that no one was conveying in his or her business. Eventually the manager told her that it was enough for them to Need to Return to the side of the town, it needed for a morning pickup, plus they do not work weekends. At the time that I start to contact through email to find out what my choices were, no response for 10 days, I email again – no response. I eventually email Kathy who obtained my payment and also began the trade. They’ve now had my cash for almost 2 weeks, no communication and also the run around. I inform Kathy in case you can not do the work only refund my money. She informs me that they can charge me a $100 cancellation fee. Currently it was mid December (October 22nd began the procedure ) My Aunt had two weeks off work – that I inform Kathy you have 2 weeks to pick up this, if not I am going into this BBB – she attempts to absolve them of any poor company behaviour. I thought giving them two weeks in their favorite time program they’d have the ability to pick this up immediately – it was close to the end of this two weeks. I just knew they chose it up as my Aunt told mepersonally. I have never received an email or telephone call. Three more weeks go by and I hear nothing else. Not only an email, not a tracking number – NOTHING. I mail Kathy again – damn sorry we mailed you emails – it should have moved on your junk email. I had been checking the folder all along – no mails. They could mail me just fine prior to the pickup, when they actually sent an emailaddress. She says it ought to be there per week. Almost 3 weeks ago then email and I eventually get a call late in the day saying it’ll be there involving 1-5pm. I requested them to phone me 30 minutes prior to coming so that I could quit work. They didn’t. I knew in my gut that they wouldn’t even give me this courtesy call, and so I chose a preemptive attack by operating from home that day. I didn’t understand what to anticipate from this business no longer. Luckily, the bit wasn’t ruined however, it took 3 weeks. It was a really irritating procedure. They lost the ball the whole time. This provider is a 3-ring celebrity. Not really worth the hassle. Pay the extra money and go with a different business.
We moved our belongings from Tennessee into Washington.We own choosen transit programs since it is moving cost was 1/3rd from additional companies.It provides quote according to every thing that you wish to transfer,that way you may choose on what item that you would like to invest or that things you are able to purchase at new location. We did not need to devote much on our relocation. We got excellent service in very less expenses.This was my initial transferring experience.My all things was packed and arrived in very good condition.The only thing which took 1 star was shipping was little late else my entire experience was good.
I was quite worried with this service since I have hadn’t so favorable experiences with movers before. I just wanted to move a bed and box spring up and TSI specialized within thisparticular! It made this so simple and everything went really smoothly. It had been so simple and easy, I was afraid I’d not done a thing and called back to support although it was all good! Just 1 thing – that I love the URL into the box provider to your mattress/box spring but would have enjoyed more online aid in the true management on the authentic boxing. At one stage I discovered a movie but then couldn’t locate it again. This might have been around the box website but it could be good to get that detail about the TSI website also.
TSI sounded fine to use and establish a movement, such as packaging, to get a set of classic china cabinets on quite short notice. I had been confident that they might move the cupboards safely and has been advised that the max I could assure them for was $3,000. The true value of these cabinets is tough to determine since they are around 100 years of age and are in my own family the whole time. The cabinets have been picked up as scheduled, however the team needed one blanket to look after the cabinets and stated they do not normally move furniture. I phoned Tom and after talking with the movers that he promised me that they could find the cabinets into the terminal and they’d be well packed at the terminal.
When my cabinets came in CA they had been essentially ruined – thighs broken off, four lovely timber lattice/glass doors broken (actually broken) and among those door frames had been snapped in half. A local, reliable, repair store has lent $7,000 to fix the harm and however great he is, they will not ever be the same. I know that the guaranteed value was significantly less than the compensation, but hope to get an apology along with the whole insured amount. TSI’s spouse for insurance is Moving Insurance and here’s your answer for my claim:
The quantity of insurance purchased should be less compared to the Replacement Value of this house. When it’s, the Insurance Carrier won’t cover the complete value of any merchandise damaged or lost. The Assured shall, to the degree of such shortage, keep their or their percentage of the reduction. In case a valued inventory was filed with the insurance policy record, the maximum obligation will not exceed the suggested quantity. In no case will the Insurance Carrier’s overall liability exceed the guaranteed value announced on this record.
You’ve said that the replacement value is $10,000. The products were covered for about $3000. We split the guaranteed value from the replacement value for a co-insurance variable of.3. The 3000 guaranteed worth by.3 is a complete permitted sum of $900. After implementing your allowance of $100, then we’re extending to you a cost of $800. To take our offer, please register and have notarized the connected launch , and return to me through email, facsimile or email.
The mathematics here baffles me. Regardless of the fact that there’s no predetermined allowable amount from the arrangement, the entire idea of stating”you under insured, so we owe you much less compared to the guaranteed value” makes no sense. By their logic, even if the cupboards were around $100,000.00, I’d receive 0.90 pennies prior to the deductible.
Net-Net – do not anticipate TSI or Moving Insurance together with whatever of worth. They’ll devote to anything to receive your organization and you will want to take them to court in case something goes wrong.
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