Pick Up and Go Movers

I hired those gentlemen to assist me proceed two months past. They struck my 65 inch tv and to the day they haven’t reimbursed me for this. They won’t return my calls, mails or texts. They are really unprofessional. In case you have some other alternative it is advisable to go together I do not recommend this business in any way.

My transfer was mostly boxed, there were still just four parts of furniture all of small bits, plus they broke one of them. They stole my furniture pay and then asked why I did not hint!!

I like my black people but each time that I attempt to encourage them that I get treated so poorly. I am so tired of this.

When you’ve got sentimental things or should you really care about what you’ve DO NOT CALL THESE MOVERS!!!!!!!

These movers were reserved for our transfer from Kennesaw to Acworth on March 24 2020. They had been to arrive approximately 4 pm nevertheless arrived 4 hours late, all together their shipment called us. The dispatch wasn’t interested maintaining their guaranteed time or searching for the delay – rather only wished to ensure we were still interested and wouldn’t cancel the movement at beginning at 8 pm!! Throughout the packaging, they ripped off our floors (vinyl) because they had been dragging furniture rather than wrap and lifting heavy bits. The loading of the truck has been danger, which led in multi-scrapes and scrapes on our bed cabinets and frames. During offloading, they dropped our nearly new washer and drier on the driveway that flexed the sheet steel and scraped the front / sides. While unloading, the team repeatedly pushed furniture and gouged our two day old recently finish hardwoods! In the close of the nightmare, they had been quick to request their entire payment. I had been reluctant to cover when their owner/manager Patrick was just interest in receiving the payment, not go over the damages in the moment. I had been requested to submit a claim and their insurance provider would immediately cover. It has not been nearly two weeks – Patrick doesn’t answer calls, respond to mails. We’re now proceeding with putting liens on the company and pursuing this company for complete recoverable damages.

This provider is very unprofessional and totally disrespectful. The rep initially said that the coming time could be between 6:00pm-8:00pm and then that someone will call me 1 hour prior to the coming time. At 7:30pm, I called to double check on the coming time. The rep then says that the group will soon arrive after 9:00pm. I explained to the rep that this should’ve been explained better at design and that I would not have waited around for two hours to get nothing. I’d have ran a couple of errands and just came back. The rep got angry and chased me outside and said that no one was coming. Steer clear of this unprofessional business. That is the reason why I always second imagine doing business using black owned companies.

They transferred us quickly, but do not rely on them for hi end things, if you don’t see them all the time, since they will break your thing then conduct. James attempted to repair the apparel he busted will screws and couldn’t and said he will be back another day but not returned. James stated they’ve insurance around $300 for problems such as this, but when we phoned the office and speak with Patrick he simply hang-up in your faces, even if seeking to address the issue. These individuals are bad news if you don’t do not care about you things.

As a supporter of Black Owned Firms, ” I hate to say I won’t ever use this company again nor will I recommend this firm to anybody. My appointment was for 11am that they didn’t arrive before 3:30pm on a Monday day (Rush hour traffic). They charge by the hour and after the initial 2 hours there’s an added fee for each quarter hour. INSANE! I phoned the following evening to express my disappointment and also the way I had been exceptionally inconvenienced and the supervisor (who never disclosed his own name) puts among the movers around the speaker together with him and almost tag teamed me saying that I don’t have any reason to be angry. I expressed to him that I actually wanted to provide them a fantastic review nonetheless, I frankly can’t. Word of mouth is big for a business and when I advised him on that he (the supervisor ) said”You can not destroy us and I am hanging up” Smh. Black owned company have to perform better in regards to customer support.

I had an appointment scheduled for 11 AM. They never showed up. I predicted over and over and over. It was evident they were blowing off my phone. Someone finally replied at 7 PM once I called the after hours number from the emailaddress. They ended up rescheduling me to the subsequent day. They played dumb like they didn’t understand what I was referring to when I said them not showing up the day before. They acted like they did nothing wrong. The very first thing that he cite was me leaning him once we were finished. HE ASKED FOR TIP BEFORE THEY EVEN MOVED MY STUFF. They had been smoking marijuana while they had been going my furniture. They ruined my sofa. And once they transfer my furniture I didn’t give them a hint. He got a mindset and made an extremely wise remark. He was clearly upset and had a mindset. The number one thing that I was mad about is that they not showing up the day before. I had my whole flat packed up and prepared to transfer and they never revealed and dismissed my calls. It was really inconvenient. The day that they arrived among those movers called my telephone by error. I believed he was speaking to me in the beginning. But he was speaking to another client. I discovered him in the background speaking to somebody else telling him he strove to called him and he attempted to email them. It was quite apparent that based on what the mover was stating that they did exactly the exact same thing to somebody else. Not appear. So they need to do so a lot. There are different businesses which are more economical. I posted a photograph of my ruined couch. DO NOT USE THEM!!!!!

This firm does not even deserve the 1 star! I wish there was an choice to give them zero stars. The WORST and many unprofessional, disrespectful company I’ve ever dealt with in my entire life. When booking the movers I clarified the home and what we would be moving and seemed for them to urge how many movers/trucks we’d need. The individual on the line appeared convinced we just wanted one truck, but we chose to get 4 movers come to make things move more quickly. The movers came the afternoon of the transfer and first thing one of these states when they escape is”we should have brought 2 trucks.” Well, if that is the situation. The day was off to a rough start from that point. The movers had been polite and proceeded fast at the start. Aside from the fact that they reeked of marijuana and alcohol! It was to say the least a very long day since they needed to unload a truckload and then return and repack a different truckload. By the time they’re unloading the previous truck, they have been unbelievably cluttered just throwing things in various areas, not inquiring where it belongs. I’d metal shelving components within our garage flexed. They put a miniature fridge (which they specifically told me to not defrost beforehand ) on our hardwood flooring in our bedroom supporting piles and piles of boxes. We did not get to it until the following day. Well by that time, the water had seeped out and out to our hardwood flooring. They dropped the screws to my baby’s crib and the answer has been”well you may go purchase some at Home Depot.” I’ve a executive office desk with a hutch that attaches. I specifically told them if taking it apart to make certain to lift it up off the desk so as to not scratch the shirt. They did this when moving it from their old home, but at the unloading procedure, they slip it all of the way across my desk and gauged a enormous scratch to the desk. And then instead of telling me until they left, they chose to pile boxes in addition to the desk in order to conceal the damage.

I am a fairly sane man and although was angry about these things I believe could have easily been averted, I understand things happen. I figured I’d call and they’d work out something to either fix or replace the damaged land. I have worked together with other LEGITIMATE moving companies before and this is obviously the procedure. That is the reason why they’re insured. Well, that is not the instances for this corporation. Pick Up & Move Movers was unbelievably rude when I called about the damages the morning after. Asked me when I tipped the movers. . .like that mattered. But yes, I fed them all 2 dishes and tipped them $50 each. . .granted, I did not locate some of those harms (besides the missing screws to the infant we had been attempting to place so that my son would go to sleep) before the following day. Then essentially said”fill out the form on the site, and it is a 90 day procedure.” First off, 90 days? 90 days appears like the intense. However, with very little faith that this could be solved, I really did just that. Filled from the insurance claim type. Waited 90 days. Really waited an additional 2 weeks. Afterward called again and asked who I will talk to seeing my damage case. The individual on the line again said”fill out the form on the site.” I informed them I’d already done that and he cut me off and said”It is a 90 day procedure.” So I then told him it has been around 90 days so I am trying to talk with who’s in control of those claims. And he said he did not know who that was and he did not even understand where the form has sent. So I asked to talk to a supervisor or proprietor and insisted that somebody there should know where these kinds get sent. There was no supervisor available then handily, therefore I left my advice and will not hold my breath on getting a telephone call back.

However, my advice would be find ANY OTHER MOVING COMPANY. These ones don’t know how to run a respectable company!!

Most gullible individuals I have ever handled. They walked out after transferring one thing because I requested them not to put raw timber onto the alloy dolly. Read the testimonials. Don’t waste your money or time. I am never gont waste no moment on this inspection.

I had a 5 bedroom home and these men were professional and quick! The pricing was also very sensible and their shifting truck was large!

Everything started off entirely fine. ‘d two movers come visit me Kevin and Jason Wolf. I especially requested to reserve Kevin because I have used their service before a couple of times. Upon arrival everybody was friendly and I expected this movement to go thru easily. About one hour to the transfer, Jason Wolf feels the need to whine to me about how a few of my possessions are a hassle for him to proceed. Stating”Ordinarily customers have their things already put up in a means that is more suitable for him to maneuver”. Then he proceeds to state” I will need to be cleaning the back of our truck with your stuff like bags etc all over the ground”. He huffed and he puffed and appeared exasperated like this movement was a hassle. Rather than whining, he might have devised a solution so far as charging me to get longer boxes or something. To hear that a grown man 15 years my older whine and complain like a little child is too much for me to stomach. He even had the audacity to argue with me stating he does not care I am not paying him anyhow I am paying his boss. What type of logic is that? Is not your boss paying you for your job as a worker? If you do not need to transfer people’s possessions find a new career. A seemingly very good move entirely become a nightmare.

They showed up about 15 seconds late, which was not a huge deal in itself, but fairly well. More to the point, even though they were quite quickly, some products were ruined – they needed $300 for insurance that’s mad, when I had been informed over the telephone that they were insured and licensed. Never didn’t say that I had to pay additional! I have personal insurance for transport of goods therefore I used my own business instead.

Next day began searching for things and discovered lamps, pc accessories, hard drives, and keyboard/mouse, along with other items nowhere to be discovered, in addition to my microwave!! Can they actually think I was not likely to notice? Multiple telephone calls weren’t returned, then I had been told from the man answering the telephone, when he eventually replied, to phone the driver myself. I could not believe it!

Obviously don’t use this business, they’ll steal your things. I’ve filed a claim with my CC company. I even tipped them $20 per – 3 men – guy was that a mistake!!

This provider is quite unprofessional and dreadful. They broke a few of my thing and destroys alot of my proceeds. They were hired by me on October 21,2016 along with the employees damage my house also stole alot of things. I attempted to get them about it and they had been being really impolite and disrespectful. I document a civil situation.

I used this company in the pass and that I adored their authenticity so much that I chose to use them again. I made arrangements per month ahead of time and supported two days beforehand for my involving 8 to 10 appointment. After waiting the two hour window, I phoned to determine my standing to pickup. I had been told that they had been finishing up a smaller occupation and they’d call me if they were in their way. I phoned back after having an extra two weeks but no response or return telephone. I phoned and texted a few more times, still no reply. After eventually making structures with Zephyr, I got a telephone 5 hours after my initial consultation time saying that they were prepared to pick up me. I really don’t conduct business like that. Yes, I might have spent more money with Zephyr but it was worthwhile in the long run.

I found it exceptionally advised that the firm did not come between 10-11am once I called/requested this months earlier, picked it on line, and got an email verification w/that period. At the very least, I must have received an email or phone to let me know they would be two hours afterwards. Rather, it required me calling numerous times to be advised. In the event the business normally does not work in this moment, I must have been advised so I do not need to rearrange my whole day for nothing, and discover a business who will adapt that moment. It comes off as a”bait and hook” strategy to receive my company no matter what.

My other issue was once the inspector Avery came, he talked to me at a really rude way. He backed his truck up, and that I attempted to politely explain that there are two distinct entrances to utilize, which I am on the upper floor. He cried, out of his truck, stating I was speaking to him like he had been illiterate and did not enjoy how I talked to him. It wasn’t my intention to seem rude in any way, and he’d no right to shout. He ended up becoming more considerate in the future by speaking to me. I believe he just did so to acquire a hint. On the flip side, Todd was considerate.

What also bothered me was that I felt forced by Avery to make a suggestion. I made $301, also was likely to cover roughly $280 in cash, and the remainder on account card. He had been swift to point out that the trick was in money, and I’d no intention of making a hint for many very good reasons. I finally felt forced to make a $30 suggestion ($15 for each).
1) The organization came 2-3 hours late (no matter whether or not it had been the motorist’s’ fault).
2) I had been overcharged in comparison to my final movement in November. I know it is peak moving season.
3) I have hired additional moving companies in the past who have never said a suggestion, nor can I determine the reason why they ought to be if they already get compensated for accurate/friendly do the job.

I emailed this business addressing all of my complaints. They said they’d refund my $30 suggestion and never ever did! They even said they sent a test, allegedly, and that I never received it. After a couple more emails without any answers, I submitted a complaint with my card company to receive my cash. I understand they’re the cheapeast, however in this scenario, you get exactly what you purchase. Spend the extra $10+ someplace else for greater quality.

They’re THIEVES!!! Stay FAR, FAR off!!! I must say I utilized these movers twice previously and never had a problem, but this past time, absolutely dreadful. Their driver, Kevin, overcharged my transfer 70. . .with all of the commotion going on, I did not even recognize it. I’ve been calling them for 2 weeks trying to receive my cash back and they deny.  A guy who answers the telephone and says he’s ANTHONY constantly says he’ll send a check for the amount which was incorrect, but still two weeks afterwards, despite many emails, voicemails, and calls for him, I don’t have my own refund. I’ve created an account to the better business bureau and filed a tiny claims lawsuit.  If you do not need to get cheated out of money, then don’t use this business! They’re all unethical!  Furthermore, if you inquire to get a manager, they just hang up on you.

Pick-up & Move Movers came into 1881 Myrtle Dr. S.W., Apt. 614, Atlanta, GA  30311.  They moved all of furnishings, clothes, furniture, dishes, and totes, sneakers, and lamps into the speech I am living at now; 1311 Cleveland Ave., East Point, GA  30344, Apt. 241.  Upon arrival at the new website, they had been advised to go about into the Norman Berry Dr. facet that was at the trunk at Gateway@East Point, GA..  The damages mentioned are as follows:  1) glass round light bulb on lamp divided (old lamp); two ) slight scratches on coffee table, along with a lost button at one end of it (cherry-like complete ) (old furniture); 3) gold suggestion dropped from baker’s rack in top, top (old stand ); 4) stereo lid beneath scratched by listing holder (stereo older ); 5) floor mirror into bedroom package came loose and dropped down on foundation of mirror rests when movers abandoned )-(furniture older ); 6) box springs into bed set:  cloth ripped at bottom right (fresh ); 7) vanity seat somewhat torn at border (seat old).
This really is about the degree of my findings right now.  Whether there are different complaints relative to this task completed on March 2,3&4 2015, I will advise you in another moment.  Thanks.
Mary Ann Ward
maryannward968@yahoo.com

I am quite delighted with the expert packaging and moving services I’ve purchased from Pick Up and Move Moving. They’re very prompt to answer all of my questions and  worries. The movers came punctually and also their apperance was really awesome.  The movers kept me posted about the procedure for my transfer during the afternoon; the movers were very cautious with my furniture. My general move was fantastic! I would strongly reccommend!!

They had been four hours ago their two hour window once I advised them to forget.They would return my phone and tell me that the driver could call me in thirty minutes and an hour after he telephoned to sat he’d be within one hour. A hour and a half went by berfore I gave up.  Office staff is rude and they don’t answer the telephone. Do your self a favor and move everywhere.

Wanted to reserve a business for my transfer which has been coming up. I found a signal near Austell that’d fairly affordable prices. I called and asked about the times and date out there. I establish a date and time. On the afternoon of this transfer, I had all ready and has been waiting for your movers to arrive. My apt period was between 1-3 plus they predicted about 4:45 to mention they had been running late and could at my place soon. They came around 6:00 and the two guys smelled like they’d recently smoked some bud. This ought to have been the 1st hint to cancel the movement and contact somebody else. Next they begin loading the toilet and fall one of my classic lamps. They advised me to contact business on Monday and also file a claim to your broken lamp. They are still load and I discovered that among those movers keeps after me. So finally he’s in exactly the identical area as me and begins asking incorrect question. It has me feeling sort of uncomfortable and that I predict a man relative to encounter till they complete the movement. So the comparative comes over and that he walks in while the man is making a second pass at me. He tells the men to rush and complete the movement and to quit asking me anything. Well today they state that they want full payment prior to taking truckload into destination. Told him I’d pay him together with cc when proceed is complete. They refuse to finish move until I cover. They bill me for 4 hours and proceed just took a few hours. They refuse to refund my money. They appear late, smelling such as bud, break a classic lamp, create sexual advances, overcharge me personally and then refuse to provide a refund. Please don’t use this business. I contacted business and asked cash for broken $300 lamp plus they ship me $30.

So I read the reviews AFTER I advised my move together and was, naturally, quite skeptical. But they were totally Incredible!   They arrived right on time and phone to say they had been in their way, they were speedy and courteous, and they ended the transfer in significantly less time than I intended… less than two hours to transfer a two bedroom townhome into a two bedroom flat. No additional charges or fees, everybody hustled and kept occupied the whole time. I was totally impressed and will surely use them again and invite them for my friends and loved ones.

To start with, I have to state that both gentleman that did our relocation worked really difficult. They moved our furniture, a few of which is quite heavy, and also did a fantastic job with the exception of a few nicks in our couch. Regrettably, that’s where the compliments end. . .On the afternoon of our scheduled movement, there was rain in the region and intense storms were at the weather prediction. I felt as though it was valid for me to call the company and ask about their current weather policy. I called and my telephone went into a voicemail. I made the decision not to leave a voicemail and rather called again ten minutes after.

A girl called Kenya answered the telephone within an excessively rude method. I told her my reason for calling and she snapped at me to see my email verification. She also accused me of calling too and I had interrupted a”conference call.” She proceeded to hang me up. Dumbfounded, I truly needed to call back and ask her purpose to be so disrespectful. I chose instead not to subject myself to additional ugliness. I’d be fired when I handled a individual in that way within my lineup of work.The moving truck came approximately 3 hours following the delegated move time. We certainly understood that the weather can cause a small delay, but three hours was unacceptable. In general, the customer support and high quality of the company is quite poor. Without a hesitation, I totally DO NOT recommend this organization.

Everything was fantastic until the movement really occurred.  The movers themselves were fantastic.  Very useful and very effective.  Our difficulty was with the principal office.  There was a sofa that they overlooked if they picked up the furniture.  The workplace help guaranteed to pick up the sofa in a couple of days and get it delivered and 3 months later still haven’t picked up or delivered the sofa.  It’s currently sitting out since the house owner was set up and had no means of knowing when they’d eventually come get the sofa.

I highly recomment them. The movers, both Steve and his co-worker, that had been brand new at work, were superb. We had a tough beginning to our shifting experience because we have a more compact truck than we had been told because of a miscommunication. Somehow both of these were careful to generate all of our furniture match. They were quite professional. The price was also reasonable.