Humboldt Storage and Moving

Search elsewhere, do your self a favor.   They transferred my 86 year-old father from a assisted living center in Andover MA to a different center near Charleston, South Carolina. Sales guy was quite comprehensive and friendly, but that is where their support ENDS! They assigned us a movement planner, which means you believe that you are in good hands. A JOKE, and a poor one. This man never returns calls. He called me if they were packing up in Andover, MA (they had been on time and superior packers) and inquired when the containers were there. I told him no, and he said he will look into why not and return to me. He doesn’t call back that afternoon. I phone him the following day and that he apologizes for not getting back to me, then informs me that the truck had broken down and that they had been draining the container in the yard at this time. He said he’d check on it and call me back straight away. He didn’t call me back whatsoever. My daddy’s furniture was to be delivered to South Carolina on Wednesday 8/20/14, 6 weeks following packaging. Seemed OK, but was hoping to get earlier. The transfer planner is designed to phone the day before scheduled delivery to offer a two hour shipping window. Did not hear from him, so called him late Tuesday 8/19/14 and he advised us that there was a delay and hopefully it would function as the Friday, but probably Monday. Furious to say the least as there are so many more details that it is going to require an hour to compose. We needed to phone him? So, Thursday 8/21/14 in 4:30 PM we receive a call which the furniture will be sent Friday 8/22/14 morning between 8:30 and 10:30. 10:30 nothing and comes, thus we predict the movement coordinator and he informs us it is on its way. SURE? About 11:30 he must inquire how it is going and we notify him that nobody has showed up. He said he’ll return to us. SURE? Meanwhile, we’re stressing, called him a couple times and into voice mail we proceed. Ultimately, roughly 2:00, they appear. Their business motto is unwind and get going, and each email you get from them informs you no more pressure, etc.. As stated, save yourself the stress and appear elsewhere. They missed shipping by 2 days. They NEVER return telephone calls, and complete the worst moving experience I’ve ever had.