

Mark and his staff were fantastic! I have used Fine Express double and have been exceptionally happy both times. The group was optimistic and enthusiastic, and took great care of my possessions. They even reassembled the beds and place the TVs back to their racks. We walked throughout the truck to confirm nothing was lost, signed the papers and we were all done! Highly suggested!
We moved from New York City to Columbus, Ohio and Lou along with the group at Fine Express made it so smooth! Since Lou did a walk-through earlier our quotation I had been convinced that the cost wouldn’t change and it did not! Mike and his group had been amazing packing up! Our possessions were delivered in the absolute end of the shipping window but if they arrived they were so cautious, considerate and professional even functioning in the dark and rain. Thanks for everybody for carrying some of the strain from the movement!
I spoke to a representative called Lou out of Fine Express Mover several times about going in NYC to Seattle. Initially he seemed to be fine, but after I began to describe to him I utilized regular Home Depot boxes for moving, and that I calculated each of the dimensions of every box, then he got really excited and began to argue with me and insisted on all normal Home Depot boxes would be 18x18x18. I had been attempting to inform him that Home Depot sells little, medium, big, along with x-Large boxes, thus there’s absolutely not any one-size-fit-all. He was still very agitated and moved on, and so I needed to cut him off and said”I am not here to argue with you. Would you like my company or not.” That is when he explained”Fxxx you!” And consume. I would not utilize this mover and wouldn’t suggest them to anybody. They ought to train their employees to talk with fundamental decency till they attempt to acquire company.
Very bad service plenty of hidden fees. They broke the furniture. They provide estimate for 1 bed Apt $800 to 1000. You have to give them deposit. Nevertheless, once they appear, you’ll different hideous face. Today they let you know cost is going to probably be 1700 to 1800. In the event you disagree then they endanger one to record credit agency and deposit won’t be refund. They charge additional hour, Gas and Toll and You also must pay them into returning their house following drop your belongings. I wish I can understand that before I have ripped off. It is my hope that this can help a person to avert this evil prior to making any additional harm for you and your belongings.
Never recommend to anybody.
My boyfriend and I recently made a cross country move from NYC to LA and we hired Fine Express Moving. We’re really delighted with the experience! Every person we dealt with on the telephone and during the move proved to be a real professional – friendly, kind and fast to reply. They left my cross-country go as stress free as it might be — and at a reasonable price:-RRB-
Fine Express transferred us from Queens into Florida. We’re supposed to get our shipping per week later we moved. I know things happen particularly going long distance so that our shipping has been delayed about a week. I called & talked with the proprietor Eli & let us just say he does not possess the best etiquette. He’s not a nice person to manage. Lou who operates there also was fine as could be. He tried to receive my movement blown off due to the unpleasant encounter and Eli wasn’t budging. Our movement wound up costing $1100 over I was initially quoted. I’d NEVER recommenced this moving business to anybody. Go with somebody else.
The Fine state staff was professional and efficient. Lou came over to provide a quote for the transfer and the first price they gave me was exactly what I had been billed! No hidden charges! It was quite reasonable, particularly considering that just Fine employees will be managing my boxes, plus they do not outsource the transfer to other trucks. I have to have contacted at least 10 additional companies for quotations, and Fine attracted the maximum worth. In addition they are extremely contemporary!! Fantastic checklist system and beneficial labeling. Fine Express even gave me fast check-in telephone calls, before, during and following the procedure that’s reassuring.
The group: Doan, Hung, and Jarrod came early. They were all very friendly, easy to talk with, polite and made me feel comfortable. That is great, since when I understand the entire area will be in boxes shortly, there is that stress and”omg what if I do not get it all done?!” Feeling… and with them I was in good hands! Everybody was respectful of my own time and possessions.
Doan managed my area and discovered everything that had to be carried out. He spotted an excess mobile phone charger that he believed would be helpful to carry with me rather than getting it packed up, and I am sure my telephone will thank him for that shortly!
Jarrod made sure any of the claws still at the walls out of the images I’d hanging were shot down, along with the residence is in amazing condition after the movement!
We hired Fine Express at December 2019 for our transfer from NY to CA, It was the best experiance I needed using a moving companey particularly after hearing all of the horror stories out of peopel, Eli gave us an estimate of $3000 and that the cost we paid in the end. The pickup was on time and quite proffecinal. The fall off was five times later.They we are very officiant,quickly and proffecinal.
I would recommend utilizing Fine Express to another move
Among the principal concerns for me about going from state was getting a precise estimate of time and cost. Fine Express not merely sent someone to my house to cover the movement with me but was able to adapt my move using a pickup and shipping four times apart. Having a flat rate and no additional expenses aside from the agreed-upon tolls I was very delighted. The movers were thorough and professional at both pickup and shipping free of harm done to some items as well as the outside of state time was within one hour of initial ETA. I obtained 4 bids at work and while Fine wasn’t the lowest priced, I finally felt most comfortable with them and contemplating the outcomes I’m happy I did.
BE AWARE ! I enter into a business transaction using Fine Express INC straight back in Nov of 2019. I obtained my moving quotation from [NAME EDIT] (sales rep) to transfer my possessions from Newburge Ny into Houston Tx. My quotation was based upon the dimensions and dimensions of my 2 storage components I’ve had there in NY. I had been quoted $2300 witch seems about right for a tiny one bedroom flat. I approved and move. I also had just begun a new project in Houston and has been in Houston functioning today. I inquired if this might be cared for without needing to be in NY at the time of this pickup. I had been informed, no issue and that all I had to do was to send a money order in the sum of $1000 and offer them an additional $200 in my credit card for a deposit together with my keys into the storage components and approved the company to drain my storage mixes on to there truck to your transfer. After getting all of that was required that they scheduled the pickup. On the afternoon and following all of my possessions were picked up and packed on there toilet, I got a call in the movers I’d like I’ve used a good deal more distance than I had been quoted. Now rather than 2300 it moved 5673. This was after they’ve loaded there toilet will most of my possessions. I was subsequently told that most of my possessions goes into there storge place till I paid them 70% of their 5673 earlier there delivered my possessions to Houston TX. I wasn’t even given any chance before hand to consent with this type of enormous shift in price. I was not actually provided a excuse or even a itemized list of these charges I had been going to need to cover. I had been in the mercy of this moving business. They’d all of my possessions on there toilet. I was not even permitted to take extra charge, I was told that it was to late because they already pick my things up I was not given any alternative for whatever except PAY. I had been to say the very least, DEVASTATED After hearing everything I had been going through, my mom wanted to assist me for this price. To receive my items for me in my new residence. She set $3,500 on her credit card. The business sent her the authorization forms and also the recite for its fee, she filled out the form and signed to the trade and went back to the organization. After the movers came to Houston the balance has been paid. They had been paid in total! The business proprietor [NAME EDIT] known as the driver and advised them to not unload my possessions because my mom was not in Houston they desired my moms card again. They had been paid a month until they came and My mom lives in Portland. They refused to unload my possessions. They shot my possessions and place it all into a storge unit also needed an additional $3500 and $68 to the storage device to be shipped within a money order until they’d rent my possessions. They had been already paid! They did not even inform me where my items were before the next day. My mom and I both had to operate and send additional money to such individuals via cash orders until they’d release the storage device. In the conclusion of all of this,the cash orders are sent. I still don’t have my stuff. If and if they publish my items I might need to employ a local plumber. You’re out of your brain should you use this corporation. There [EDIT]!
Add a comment
I Need to take it straight back
*Women need to have a person present in the time of movement. Make sure you verify the purchase price of the transfer 3 days prior to signing contract. Lou gave me a cost of 1500$. Last bill 2750$. As soon as I predicted [NAME EDIT], he cried at me as a lunatic, Intimidating me to arrangement. 1750.00 large difference. Next, beginning of Sabbath begins sundown friday, be ready to wait till monday for any advice about your whereabouts, since Jewish legislation are detected, rather than hearing about it while reserving.
I had been benefiting from. . .WORST portion of working with this business, I had been told by Agency that I have to devote gratuity about 10% to 15 percent earning my suggestion 240. $ I realised after being shouted in [NAME EDIT], which I need my suggestion straight back, and he just consent to halfan 120$, imputed for my AMEX.
As soon as I discovered a gouge at the left upper hand corner, I called to report it, spoke with a girl who gave me a number to phone, and explained, they won’t answer, simply leave your name and amount for your insurance carrier and wait 4 months to get a return telephone. In the event you do not listen in 4 months telephone me.
I can’t feel that this business conducts this bad businessmanship! Read all the particulars of the particular post, and trust me that you won’t ever call this particular group. I saw a number of the additional articles, positive articles in the beginning, negatives on underside, so keep scrolling down…I’m calling Better Business Bureau.
*By June, I had been told from the first movers, to provide the men on the opposite end of the transfer something bigger to get a hint because their ending was simpler. Allow me to tell you these guys worked diligently, and difficult, and that I gave them 100$, and also a situation of water using a grateful thank you. They were wonderful! [NAME EDIT] was that the guy accountable.
I’m naturally a very nervous person and has been dreading going, having transferred 5 times in NYC before. Fine Express has been the best choice I’ve ever made. They transferred everything I’d fast and with wonderful care and the whole procedure from reserving to the true move couldn’t have been simpler. You are quoted dependent on how much material you’ve got and also the distance/amount of stairs, perhaps not by the hour, that I enjoyed a whole lot better since I did not feel hurried and the stock checklist made me take inventory of what that I have. In case you need to move, do not hesitate go with Ok!
Excellent moving encounter. Hardworking men, considerate staff. Great communication, fair fiscal price, goodness and proficient men. Nice to use, friendly & efficient. Would urge them to buddy. Liked the flat charge versus paying each hour. Dependable and efficient – favorable movers and time obtained / price according to original approximation. Superb servicing in a fair financial value – that the team worked tirelessly and also took great care of their loved ones. They switched up on time and specialist. Here is the next time that I have used Okay Moving and I’ve been impressed both yards. This provider is prompting and exceptionally fine. I had been informed during the bodily procedure and did everything effortlessly.
This group blew us all away! Their devotion to excellence and finishing the task made the impossible happen. Our movement necessary work than we expected with all the”things” we had but it was not any hassle for this team. They were gracious since they transferred all of it to a 90 degree humid summer day. Hats off to those men. This was the very impressive, bodily, detail oriented and total professional experience I have ever needed going. Did I mention that they were super friendly? Such agreeable people at the house and over the telephone. It is my hope that this was my very last move but they’ll be the very first people I call when we ever have to move ahead.
The team worked very effectively and so were considerate of my period. They assured that my possessions were transported safely and without caution. They shot unloading into my 4 story townhouse in stride. Fine Express may be more expensive than a number of the smaller businesses on the market but I understood in picking them, I can relax and not be worried about the transfer. For me, that’s priceless.
I’d love to thank each of four movers that transferred my 3 br flat out of NYC to Hartford. They have been quite professionals, devoted and comprehension. The transfer eventually was quicker and more economical than originally estimated that made me quite satisfied. I’d certainly recommend their services.
This boys doan suspended and mannie were amazing now.
They came in time and packaged everything quite gently and with terrific care.
Even though Doan walked me through the paperwork and details of this procedure.
There were a few little things I forgot to record that they’d no problems loading too.
After they’d loaded the vehicle and left.
I recognized forget about my entire closet….ten minutes after Doan and Mannie were rear having large scale boxes, and 1 minute after they were gone again.
Very respectful, professional, effective and comprehension, superb team I would suggest to anybody.
Exceptional experience. First time with movers plus they did it quicker than I believed possible. They were really worried about our particulars demands and requests. Can recommend. Doan was excellent!
This was undoubtedly the least expert, sketchiest, many criminal business I’ve ever worked with. Lou starts off really nice on the telephone, manner underballed the quotation and then billed 500 over they informed me. Afterward, they guaranteed my delivery on a particular afternoon, did not answer any of my calls and revealed two and a half an hour after. They gave me some one elses boxes by mistake and advised me to”throw them out”.
I utilized this moving business for a long distance transfer. As anticipated, the quotation didn’t match the last cost. However, this really is actually the sketchy part – initial quote $913 to get 20 boxes. I specifically emailed asking if how big 24x24x24 was that the box dimensions, they said”yes that is alright. ” At the end my total was $1800 excluding the concealed cost of moving stairs up (yes, the”always free of cost” big print at the quotation which includes stairs is untrue information). I have to notice I didn’t have some surprise things – that the stock record was strong. They explained that the price quote was away (by dual?) Due to the dimensions they have from the database (i.e my king size mattress was bigger than the king dimensions that they have in their machine ). What took me for a loop is that they stated that the little items add up; nonetheless , they advised me my big fake plant and ottoman are free of control. That never got eliminated because”it did not take up any space” but I believed that the tiny spaces prevailed? Anyways, besides becoming charged twice, there was a humorous”miscommunication” since the boss says. Side note: Please note that the answers to each of the negative reviews below and see precisely how good the business is at communication. I personally specifically told Mike to pick a day that the movers must take my things, so to allow them to arrive at a specified date. He picked the date. Then when the given date came about and I was told that the delivery could be there a week after, they stated the specified date was their beginning date – they did not even begin the excursion nonetheless to me. Just so that you get a visual – that the movers took my things June 18th and I didn’t get anything before July 4th. The specified date was June 26th. I needed to spend a good deal of extra cash on things which the movers had since I wasn’t ready to allow them to take this long. It was extremely apparent that the truck had been loaded and unloaded multiple occasions prior to getting to my destination, so that I voiced the concern of my things being missing. And just as I envisioned, I’ve a lost piece. To this day I’m STILL waiting to get the cash in their”insurance.” This is the movement that is just never end! Highly don’t urge, and I am telling all of my relations. Everything said is 100% fair, so I am looking ahead to see when I get any lies back as a reply since it was interesting reading the comments back to the other negative reviewers. This business simply does not understand how to take possession, and that’s never a successful business model.
I used their support for an inter-state shifting and it was a entire disaster. THOSE MOVERS STOLE MY COMPUTER!!! They toke away my computer without placing it in my stock list, along with the customer support refused to do anything! Prevent this set of liars at any price!
We just moved out of a really big residence in suburban Philadelphia into a bigger one in long island NY. Fine Express transferred us and stored our items for 3 times. They have been magnificent, they have been all Very polite. Nothing was damaged or broken and the most significantly they endure for their cost with no any hidden fees.
I’d certainly recomend and use these again.
The team were always accessible, prompt, courteous and transparent and got us a quote immediately. They were individual, non judgmental and optimistic throughout. They met a last minute request for packaging without a perspiration, and delivered same team to the move.Angel was our foreman and completely earned his moniker. Attentive, amiable, educated and constant also gave great counsel on furniture placement. This was a difficult 11 hour proceed and never had been there one grimace from our amazing crew. Alex was also a gem.worked using Javier organize everything and he had been useful and reasonable. Thank you, all!
Linda Brown
DO NOT BOOK WITH THIS COMPANY!!!! They supply you with a minimal estimate simply to scam you in the conclusion of your relocation. DO NOT BOOK WITH THEM YOU WILL REGRET IT! The proprietor Lou is an excellent con artist. When he needs you to offer you a quotation, he’s extremely polite and considerate but once they charged me twice the quote amount and that I predicted he was”inaccessible” I waited a couple of days and when he replied he didn’t possess that considerate courteous tone, rather he had been impolite, continued to cut me off and wouldn’t let me speak. I then told me to have a fantastic day and hung me up.
I had been quoted $516 from Lou for its movers for 4hrs. I had been told I wouldn’t need to pay any toll fees. The movers came at 1230, in the moment, the movers clarified payment otherwise, such as cost fees, gasoline surcharge fee, I had been provided a record that signaled if they obtained a ticket when unloading or loading my items, I’d be responsible to pay the ticket.
The movers stopped packing the truck involving 230-245. From this point until 5pm they had been”traveling” into my brand new apartment. When they arrived in the new flat, I had been told that the amount was $981!!!! I had been billed $129/hr from 1230-6, $129 for traveling time, $129 for gasoline and $38 for cost prices! To say I’m mad is an understatement. There’s not any way to confirm what the movers were performing from 3pm-5pm and to then bill me for another travel fee once I already paid for traveling is absurd. The other two charges weren’t disclosed and once I phoned Lou, he chose to state the charge was right I have told people this a million times, so this is their habitual practice. Transferring is currently stressful but to need to manage an inconsiderate and flourishing moving firm has made this entire experience a nightmare.
Again, DO NOT BOOK WITH THIS COMPANY!
They were fantastic! Outstanding they wrapped up all of the furniture and they have been quickly!!!
I would advise hem!!!
HI, We reserved gloomy state movers to move our belongings on May 19 between 11:00 & 12:00 .They obtained a $200 deposit plus what seemed fine. They never came. We talked to Loue in 11:30 he stated they are there 12:00 we called again and asked for a contact number from the motorist, he gave us a crying that we are not likely to disturb his own drivers.After claiming for a little while he consented to provide the amount. . .and the driver advised us not until 3:00. We phoned back Loue to inform him that we are waiting everthing packed with boxes perhaps we can get discount to the awkward delay he cried & knocked down the telephone to us…2:00 we phoned the driver to inspect the status he explained maybe not before 4:00. . .and 3:30 he telephoned us that he is not coming in any way. . .He had guts to inquire exactly what time we want him tommorow. . .we have nothing contrary to this organization but we would like to stop people from getting this dreadful experience!!!
I utilized Fine Express for our loved ones move from NY to San Francisco, My quote was for 4500.00 it’d move up 65.00, and from reviews I’d read on yelp about so a Number of the movers I
Was contacted by, my husband and I had been shocked!!!!!
We can not say enough great things about the service we received by Lou, thank you so much to your quote on goal, and Beth for persuading us to have him come into our house, for the quote.
Stat Away. Horrible business and lot of crooks who dont hesitate to lie. I used these guys for a very long distance moving. First everything went amazing a woman named Beth contacted me, gave me an appealing quotation and assured me that I am in great hands. After pick up day everything began to go wrong. They kept lying about the shipping date and alter it daily. Eventually we told us that they will be in a position to provide our belongings and that we’ll have to lease a UHaule back and fulfill them in home depot parking lot to take our belonging. They endanger the they will put our belongings onto the road or place everything at a $1000 each night storage when we dont meet them in the home depot parking lot to pick our stuff up and incidentally, we’ve compensated for door to door shipping. Thr manager in the workplace was exceptionally rude arrogant and kept telling me that he cant do anything regarding our situation. All of these was since they messed up their program and sub contracted the job to another firm who didnt even care. In the end we had no option but to lease a truck and receive our belonging in the home depot parking lot. SHAME ON YOU !!!
DO YOURSELF A FAVOR AND Steer Clear of THEM.
I’m usually the person who comes online to see testimonials about businesses,but after getting outstanding service from everybody in Fine Express transferring I coped with. I needed to take some opportunity to depart my own inspection, due to the exceptional job. This movement was especially tricky, because we had a dual move because of us promoting a house and also the newest one being remodeled. One to storage and then from storage at the home. Both motions went amazingly well. They estimated that a 4 to 5 hour proceed on the very first go but it ended up carrying them just 3 1/2 hour since the men were skillful and quick. When there was not a part of furniture in their hands along with a box that they had been coordinating the truck. The next move took much less time, since they intelligently packed the storage for effortless removal. Mike, Alex, and Sonat made shifting simple and worry free. It speaks to this quantity that they have little adverse encounters. I strongly recommend this firm.
Long Distance transfer to Miami, FL in New York, NY.
I have to say I am quite pleased with the moving agency using Fine Express supplied mepersonally. They could transfer my things in Miami FL to New York professional and fast. Lou has been a massive help during the whole moving process. He managed to supply with a precise quote and get movement transferred over five days. Fine Express cost was a tiny hire but that is because of the excess distance they booked for my things. The price remained the exact same and nothing got ruined. I’m quite delighted with the support that they provided me. Andy my own foremen did an wonderful job packaging all of my things I had been externally impressed.
I’ve moved ahead and that I had the whole reverse experience. I wasn’t expecting very good service in order that they really took me by surprise. I defiantly will probably be calling this moving business again when I really have a reason to proceed again. If you’re trying to find a great organization to work with telephone Fine Express they’ll do a great job with quick support. They had been up front about what. Give Lou a telephone he’ll go the excess mile to be certain that you are pleased and that he meets all of your moving requirements!
Worth every cent!
I have moved a lot and that I eventually determined that it was time to employ movers. Fine condition was advocated with my sister-in-law and I didn’t disappoint.
In the first phone call, they have been direct and professional. All expectations have been clearly laid out, such as a quotation, hours, and also what things to do ahead to make things easy. It had been $150/hr (including transport time) without any additional hidden expenses. What I loved most was even after investing in that dialog, they advised me to phone back when I chose to go together , after shopping around.
The three man group, headed by Doan that the Forman, came on time and then we started straight away. These guys were really amazing using their own speed and dexterity. It had been so difficult to simply stand around and see them, but frankly, we were tired from only the viewing.
After arriving in two hours beneath the quotation, the team gave me choices of establishing specific rooms or building furniture. These were additional things I simply didn’t even understand were a part of the entire support. I truly praise these guys on their tough work ethic and positive attitude.
Thanks a lot for carrying lots of the strain out of going!
Words cannot express how thankful I am to this group in Fine Express. Eli (the proprietor ), Mike (the 16 year experienced in control of the team that transferred me) along with the entire group of men that busted their behinds all early in proceeding did a fabulous job. There are instances that it hurts depositing cash to cover a transfer or trick movers, but not that time. It had been worth every cent and possibly more.
I’ve moved multiple occasions – Houston to Mexico City, then again, then Houston to New York – which is undoubtedly the very best experience. They didn’t cease. The men were just like an army of ants that swarmed my flat catching everything and anything in sight, fast and economically, but delicately if there was a delicate product. They worked so easily, that it was like my flat was being packaged with a few sorts of magicians. That word (“as though by magic”) while correctly communicates the way un-stressful and joyful the encounter was, would not provide the men the complete credit that they deserve. You can tell they understand how to work hard and don’t stop until the project is complete. However, they’re cheerful, nice to be around and while exceptionally difficult working, had fun with one another.
Thank you Fine Express for producing this shifting encounter so phenomenal. Particular thanks to Eli to be so attentive about his clients and ensuring they have a happy and worry free experience. You can tell he really cares about creating his clients content and is not scared to step up to repair anything right away. Amazing company to use. Client for life here.
MIND BLOWING.
These men are absolutely amazing – couldn’t recommend these enough. They packed us and moved us quickly and effortlessly. Nothing was damaged or lost. Transferring is really stressful and most moving companies take full advantage of this. Fine express isn’t among these businesses. They made the entire experience easy breezy and they receive an A++ for communicating.
Due Fine Express Inc!
I’d have rather gone to your flat, fixed rate business to move my items. The movers were very rude (one in particular), they simply care about the money and will perform the job as gradually as possible to get paid more. They charged me $119/hr, and travel time ($119/hr) and tolls, fees and taxes. I had been warned before utilizing them but the price seemed too great to pass. I WAS WRONG. I hardly had anything to proceed, only a couple of boxes of clothing and one bedroom collection. The driver even took a few smoking fractures and kept telling me that they will need to take their time to get paid more.
The GODDAMN worse.
We hired this business Jan 27th to get a transfer in February. We needed to move back our date by two weeks and they were alright with that. He affirmed that we’d still be searching for 8am and they consented. The afternoon before our movement that my husband called to validate the time and they stated that they wouldnt be there till 1pm. He explained that 8am was the only real time and that which we’d agreed upon. They said okay. They then called back and said they had a truck stuck someplace and wouldnt be arriving in any way. They totally canceled on us the day until we transferred a crowded 2 bedroom home. Not only did they never try to locate another truck out of their business, they didnt even apologize. Only made explanations and so were defensive. Terrible customer support, and the only other firm available daily before cost us hundreds more. However no apology or offer to repay the difference, something that’s 100% their fault. These folks should not be reliable.
There’s not anything gloomy about gloomy state.
What should happen to be a smooth movement without any problems, become a whole nightmare headed by it’s owner itself, Eli. Customer support and satisfaction isn’t a priority here. It was shocking how Eli talked to me about all of the mistakes that he made concerning my movement. Unapologetic, out of control, unprofessional and rude later me calling for yet again another error that surfaced.
I gave an specific collection of things to be chosen from my storage, a little move from 1 country into another. They gave me a quote for 10 hours it’d take from choosing up, unloading and driving without leaving behind any wreck, so that they said, which I’d agreed with.
Eli explained that the movers could come for the pickup at 9am on the specified day, however they showed up at 10:45am. They made a decision to bring an additional big truck, apparently unnecessary for my transfer since they had the listing of things. The massive truck turned into a justification afterwards concerning why tolls are costly. After movers loaded with the vehicle, the driver claims that he wants $148 to get tolls in money. I’ve pushed to MD a thousand times and discover that number outrageous. Eli never said to me the necessity to bring money for tolls in history, and that I was connected with him the afternoon before besides the couple weeks prior to that. Why these movers do not have EZ Pass? So I asked him exactly that and the issues it introduced because I do not carry money, since most individuals do not anymore. He gave me a horrible attitude letting me understand EZ Pass was overly complex for him so customers can cope with tolls directly. They do not even carry precise information about tolls to prove to the customer the price! Eli couldn’t describe to me in which the amount they had been charging me came out. He even hung up on me for whining. Fine Express proved to be extremely unorganized. As though this was not upsetting enough, I needed to waste time locating an ATM, for”tolls.” When I return the driver informs me that my whole cost for the transfer is 1500!
I had been given a quote of $1190 – $200 deposit once I made my reservation, so that I must have been billed the remainder, $990. Yet unexpectedly my bill jumped to $1500 + 148 to get tolls, + suggestion for those movers, which I generously gave more than that I should have trusting they’d look after my belongings when cleaning and delivering. The driver explains to me that it would not be $1500 in the conclusion, that it would be less but they need to swipe my credit card if something happened on the road, and the occupation could last more than 10 hours In my initial quote of $1190. Confused, I continue to request an excuse as I do not know what changed? No matter how the driver hardly spoke English and did not know the solution. He said I want to consult with the boss, he only follows orders. I’d only ended a heated conversation in my unprofessional boss which makes me realize how hard it’s to contend with a thieve. So I waited until my proceed came to MD.. The driver then called when the shipping has been completed and said I must be imputed back $34. I haven’t obtained the credited amount, no returned calls on the invoice postings Additionally, the movers did not clean up the boxes and wrappers, and that the ceremony was provided to me. I wound up calling yet again and talked to a girl who did not need to bargain with me and kept telling me that she was simply leaving and to attempt to trick the movers more cash so that they wash. Basically she proposed to pay for the movers to perform their job. What’s that okay?
Fine Express shouldn’t be permitted to maintain company. Customer support is nonexistent and the proprietor leads by horrendous examples. They lied for me to acquire my company. DO NOT USE THIS COMPANY. You are going to wind up paying far more than the quote they provide and they will not describe to you why. Unacceptable and unnecessary hassle.
The project I used them for was small, just a few things, but they took it on with the exact same dedication and professionalism as you’d expect for a bigger job. That attention to detail and willingness to aid on a job large or small talks to the high caliber of the work.
I’ll certainly telephone Fine Express for prospective movements and urge them to all of my pals. In a town rife with moving businesses it can be difficult to understand who’ll be dependable and secure. Fine Express takes out all of the doubt, they come through and at a reasonable price point also!
I have proceeded at LEAST ten days with many different moving businesses. I could confidently state this Fine Express Inc has been the the best experience by far and has significantly raised the bar!
Once I asked a quote I got an extremely timely reply along with also a follow up email and telephone call to make sure I did not have some queries. Eli was exceptionally responsive and individual that has any queries that I had. She also gave me tips for packaging, directed me to tutorials on the internet and guaranteed I had all of the supplies that I had too. Throughout the movement Fine Express team worked faithfully as to not waste any moment and were both professional, respectful and recognized too. The quantity of care that they took wrap / shifting my furniture and possessions was unprecedented! There was not 1 thing I’d have shifted, my movement was as worry free as you can! #teamfineexpressinc
Team was precisely what I had been hoping for. They were punctual, polite, VERY CAREFUL, requested me questions if they wanted clarification. Michael is a great foreman. He communicated very well with his group and they seem to him for advice when they were not convinced about anything that wasn’t frequently. He also made me feel at ease using all the prepping my things for loading and ensured me that they would do there very best to guarantee that everything was safe and protected. Michael and his staff were very succinct and organized. It didn’t take them a very long time to receive the things loaded. Michael made certain I knew everything and answered all of my queries. When I was not certain what to do, then he still created quite valuable suggestion to assist me in my choice. If You’d like a moving company Which You Can trust, proceed with Fine Express Inc.
Surprisingly fast and courteous service! Both men which were moving my items were extremely considerate and also the rate of the job leaves you speechless! Especially since my flat is on 5th floor with no elevator. The cost was also among the most affordable of 10 firms I have called, although I had more stuff than I recorded to the sales man, they took all of that without charging me anything additional. Thank you Fine Express Inc.
This is the best experience I’ve had with any moving company ever. They were exceptionally professional wrapped and protected each bit of furniture, broke the furniture down suitably for wrap, were super nice and looked after in providing and putting the furniture to our new residence. I’d recommend them 100 times out of 100.
Have moved twice with Fine Express Inc.. Every time is much better than the past and the two times were 5-star encounters. Fine Express Inc employ the best teams with amazing attitudes. The guys manage your items with caution and they’re always eager to go the additional mile without any complaints. Moving day would be trying, but proceeding with Fine Express Inc takes the strain out as far as you can. I strongly recommend these guys for all of your moving requirements. The A+ agency begins from the minute that you call. The guy who chooses the appointment is exceptional and he’ll work hard to match your own requirements since he did mine. Thank you!
I’d love to commend fine express to get an outstanding moving service which has been done lately.
I moved twice in the past year and a half,after to New Orleans and more lately one in New York City.
The cost was fair and the service has been completed just as guaranteed by the sales personnel.
The moving team certainly deserve 5 stars!!
They look really pleasant an dfriendly to utilize but when your products are picked up and they’ve taked their cut of te cash they don’t care.
It took them 5 months to Receive my things into Seattle whereas the first promose was two weeks
After they got t Seattle, they supplied no flexibility with all the fall off. They phoned me in 4pm aand stated they could only drop off the goods after that day and they’d no flexibility
They’re crooks as soon as it comes to prices. My initiial quotation was approximately 1800 but I finally ended up paying 3000. Among those ways that they fleeced me was by saying that their big Shipping semis Couldn’t get in my place Due to which they needed to change my merchandise to a bigger van and they billed me 350 to transfer the stuff out of their semis for their smaller trucks
Overall horrible encounter, avoid them at any price. In the time of reserving everybody Looks very poilte and candy but it only goes down
I had an superb experience with a coast to shore. The business was easy to manage, given fair cost and quite punctual which was extremely valuable to me.
I’d certainly suggest the Nice Moving as they had been honest and that I had a fantastic experience.
I first used Fine Express in May to package and move my possessions from NY to NC. The customer service has been outstanding! Lou was so very helpful and educated and no wonder was to small for him. After talking with many different moving companies and finally feeling anxious to proceed with some of these, it was quite refreshing to talk with Lou in Fine Express. The movers have been efficient and the shipping was sooner than expected!.Overall, exploring and choosing a dependable moving company can be overwhelming and frightening. You may expect Fine Express to take great care of your things.
I would strongly urge Fine Movers! Communication with both Tommy and Beth at the workplace made it a”stress-free” encounter. Despite many modifications we made to our stock, they have been accommodating and extremely patient. The Team they delivered were quite professional, respectful and efficient. Everything went so smoothly!
Is zero celebrities an alternative? Really a dreadful experience. I received a call 5 days before scheduled transfer date for affirmation. Three days ahead of the date they inquired if they might come a day before. When nobody showed up involving 12-1, I phoned and was advised 3-5pm. An hour after a telephone said they were not coming at all and could come the following moment. The following day I called about time to affirm that a 3-4pm coming back. That said yes but it’d be 3-5pm. Fine, fine. Two hours after, I received a call from the company stating they wouldn’t make it to get another evening in a row and might MAYBE come the following moment. Mind you, I was supposed to turn from the keys into the flat the following day. I wound up projecting what I could to 3 suitcases and leaving behind 5 decades old memories. This is nothing short of a tragedy. I finally have to reconstruct my whole life after going from NYC to California with next to nothing. Don’t recommend this business to anybody.
I had been quoted $1,444.50, which I have in writing, and has been subsequently charged $2700 when they’d packed up all of my things. Next, after taking ownership of all my things and reassuring me that they can give me a three day window for shipping along with a 48 hr telling for shipping, as I wasn’t living in my destination place before getting my merchandise (shifting from NYC to Utah) and in which I knew nobody I could request help getting my delivery, they’ve been not able to offer any estimate in any way. In reality, their dispatcher Ronnie YELLED at me about the telephone and their sales man Lou told me it is”not his job” to help out with delivery. To get a transfer that cost 2x my quote, I’m seriously frustrated and disappointed with this corporation.
I utilized Okay very lately and I Must admit it had been
Best moving experience ever! In the very moment the team of 4 came
In my house they did everything possible to put me at ease and guarantee me
That they’d look after all – and that they did! Each member of
The team treated my furniture and personal items with the extreme
respect. Each and every piece of furniture has been closely wrapped in
Blankets in order that not even one inch of this furniture has been exposed. Each
Picture frame has been wrapped up and packaged in a cage to make sure that the
Glass would not break.
We had horrible weather on our shifting day – wind and rain! – and we reside in
An apartment, 1 flight up measures up, about 400 metres from where the
Moving truck was parked. In good weather it might have been a difficult move,
But with all the pouring rain and wind, it could not have been a worse day
To get a move! The team never whined and functioned effectively and
quickly.
After all of my things were packaged up and attentively on the vehicle, the team
Made two stops for me – one in a miniature storage in which they unloaded boxes
Of my things to a locker I’d rented, and the following at our new residence.
The men were operating for seven hours by this stage and must have been
Tired but they never once let on if they had been! They had been
Always friendly, kind, and respectful during the full day!
They requested in which chambers I needed each box put, and put together my
Children’s bunk beds beautifully! One of those men even commented that he
Wanted to double check every bolt since he wished to make sure it had been
Safe for my kids!
I had heard so many terrible tales from my friends about their shifting
Adventures and has been so nervous about going – I am SO HAPPY with Fine Express and
Their services! It was a worry free day for me personally understanding how well my
Private items and furniture has been managed. I can not thank Okay and the team
They delivered to my move enough! Would definitely recommend!
I hired Fine Express to transfer the things from my two bedroom flat from NY to CA. They promised to send from the pub of 2/23-2/25, also offered me at $1,800 according to a list of my things. I’d received similar quotations from firms that went into my flat to find the products.
On the afternoon of this transfer, the movers explained that the firm had awarded them an erroneous measurement, and that it would really cost $3,300. I needed to fly from this country later that afternoon, therefore could not reschedule the movement with a different business, and all of my things were already in their truck. They had been more than a week late at providing the items and incredibly unresponsive to our queries about why the products were so overdue. We called them repeatedly, fearing our things were lost, and frequently had to phone and leave messages 10 days to finally receive a call backagain. They originally promised it’d be sent by 2/23-2/25, and then extended that to 2/27-2/29 if the items didn’t arrive. Finally, they told us it would arrive at 3/3-3/5. Our items eventually came on March 6th.
When the movers eventually came to deliver the things, we discovered that the firm had hired an outside group of movers to perform the shipping, therefore that these movers had received none of the 20% tip we paid up, in spite of the fact that we had been promised that this tip could cover the whole move. The movers called the organization and were extremely upset, screaming on the phone that the company was a scam. The business still refused to provide them some cut of this 20% tip we compensated, and we needed to pay them in money from their own pockets. After we called the moving business, they stated that the movers should not have asked any cash from us and that the movers were”well paid” with no hint. In general, our experience with this particular company was terrible. We ended up paying over $4300 to get a transfer that has been bought at $1,800 (and we included no extra items to the transfer after getting the quotation ), and also our things came over a week late.
Submit your review | |