If you are considering employing a different inspector, stop wasting your own time. I would like to personally thank Florin and his group (Vlad, Naji and Taaiq) to his or her aid. They handled my house like it had been their very own. I transferred from mid-town, just off Broadway, therefore that I had been concerned about each of the road and foot traffic. After packaging, they had the truck packed in one hour. It was astonishing. Everything was tagged and neat. They got outside to Secaucus and unloaded the truck FAST. I am so glad I picked Empire, and that I will tell you that: it could be an error to go anyplace else. THANK YOU, FLORIN!!!!
On April 19th, a team from Empire Movers, Bronx, New York, moved me by a apartment on the UES to a in lower Manhattan at Peter Cooper Village. The signed agreement said my present apartment was a 4th floor walkup and also my brand new flat was in an elevator construction. I paid a commission for the flat being a wander up requiring extra effort from the moving team. The arrangement was that I’d pack everything that needed boxing. Empire also supplied some boxes for clothing hanging in closets in addition to mirror boxes. It was a straight forward movement and I’d already moved all of the breakables, lamps and bigger things.
The team was supposed to give me a numbered stock of what transferred. They didn’t.
Since the team was finishing the movement from this walk-up, I had been faced by them and needed to pay them extra money for the walk-up problem in addition to a hint that I had intended on committing them. I couldn’t hit Omar Rodruiguez so billed my card on file or else they wouldn’t have finished the transfer. They told me whether he consented to it, they’d repay the extra $ after the transfer. Additionally they asked a Substantial additional tip than I’d been ready to give (that was already more than ordinary in comprehending the stair difficulty )
Once they moved everything in my new flat and left, I did a stock check and discovered I was missing a classic lamp table — a prized family heirloom. I instantly informed Empire of the reduction. I was planning to transfer the table myself but they insisted on placing it into a moving box (I don’t understand why they did this ) and placing it on the truck. They’ve never discovered it.
I’ve spent hours on the telephone or in email with Empire talking the lost table in addition to that the overcharge of $90 and the further hint that the moving team needed.
On May 2 Omar consented to talk about the refunds with his manager, the owner of the business, in addition to the lack of the dining table. After that interview, he stated He’d repay the over cost amount and that his supervisor had agreed to cover me what my desk is worth if it Wasn’t discovered (I have an affirmation of the arrangement in writing from empire).
After not hearing from them again, and attempting to telephone and email and receiving no reply, I’m posting this on interpersonal networking. So far, no refund was created or retribution for my lost table. This organization is unreliable, and doesn’t control its crews that seem to steal both furniture and money. They don’t stand behind their own contracts, written or verbal, and are extremely tricky to achieve with issues or problems similar to this.
What started out as a relatively uncomplicated move become a nightmare.
I haven’t taken them to court, but’m still contemplating it.
Great expert team. Everything has been taken care of correctly and delivered without any obligations.
Highly recommended
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