They’ve figured out that they’re a 3rd party to these sites. Moving ahead and Uhaul won’t help even though they are hosting an offender surgery. When he’s cheated you too, create a police record then visit your lender using a dispute as well as the report amount. By law, they need to provide your money back as they’re federally insured. But again, Kelly from Atomkinder understands this.
WILL NEVER USE THIS COMPANY, MY DAUGHTER HIRED THEM TO MOVER HER AND THEY NEVER SHOWED UP. NOW SHE Is Attempting TO GET HER MONEY BACK
Approximately 3 months prior to my transfer, I chose Atomkinder to help me with my own paychecks. Approximately 3 times prior to my transfer, I verified with Kelly (a man ) that all was great and he promised me they’d be here to assist. The afternoon of this go, in the time that I was expecting him to appear, he mails me asking when and in which the movement was occurring. When I reacted, ” I requested him to phone me and did not hear one thing backagain.
The point is, if you would like someone dependable, DO NOT HIRE ATOMKINDER. It had been all about the worst experience he maybe could have given me.
These guys were good! They got there and began working straight away. They were quickly also. I didn’t have some issues once I gave them management. They made sure to pay up any breakable items. I purchased two helpers and that I got two men. They assisted me tape boxes which were open. They packed all of my things into the truck at an organized manner and were very considerate. I was really happy with my purchase. I’d purchase them again.
I reserved Atomkinder Moving Services via U-haul Moving Helpers. I filed the online petition form about 3 months before my move. Two days after I got an email from Kelly (the proprietor ) requesting more specific information (address, begin time, etc). I reacted the exact same day with all the requested information. Days went by and I did not hear anything, therefore 6 weeks after I sent an email asking him when my transfer has been verified or if he wanted more details. He reacted 3 days later saying that yes, my first movement has been supported for 2/27 and that moving helpers will be there involving 12-12:30. The day before my transfer, I got a text along with my supported movement information and it also said the payment could be removed from my account. I have all of this in writing, it was not a telephone call or something which could happen to be misunderstood.
The afternoon of my movement. . .noon rolls by. . .then 12:30. . .at 12:45 I try calling the number I had been given in my affirmation – all I received was an error message. Tried again – same message. Sent a text – no reaction. Sent an email – no reply. Many more phone texts, calls, and mails delivered over the subsequent two hours with no response at all. I attempted to program different movers, but nobody was available the exact same day. I wound up devoting some buddies and family to helping me move – we weren’t done until nearly 10pm.
It’s now 3 days after, and I’ve tried calling and emailing again to determine what happened (and to have a refund since the money was removed ). I still have yet to get a response. No apology, no explanation, nothing. I can’t think how professional this provider is. I’m an understanding person, and that I understand that this is a tiny regional business and sometimes things happen that are outside of our hands. However, not to even try to apologize or explain? It is the worst customer support I’ve ever experienced in my whole life.
I won’t ever use this company again and will post every where I can to make sure nobody else is cheated by Atomkinder. Additionally, I still haven’t got my refund.
We program for your movers to be here about 3 days beforehand and could stay in touch with the movers fairly well until the day of the transfer. The movers claim to be here in 11 a.m.. This time came and went… And we discovered nothing. I tried to reach them through the amount listed in their site and once I did I got a response from the mom of the owner of the company saying that they had been outside in the area, But she didn’t understand how to reach them. It’s currently 2:40 p.m. and I haven’t heard one word back in the movers. We were made to call another firm, last minute, and are currently paying far over what we intended to cover. Is it totally ridiculous and completely unprofessional.:-LRB-
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