Atlantic Van Lines

I am unable to even start to describe this exceptionally traumatizing experience. 1 star is one too many with this particular company.RI have moved several times and never experienced anything like this. Rude and unprofessional. I had no furniture for two days later said delivery date. Over billed with a third of initial quote although I had less stuff than initially quoted. All of China and eyeglasses smashed. In addition to that no covid protocol set up at all Do not use this organization. They’re scam artists and don’t have any respect for your possessions. I’m still traumatized from the experience. This is honestly simply the tip of the ice burg. Personal in office outside impolite.

Never had bad experience in my entire life like with this corporation. I have high blood pressure and proceeded to practice. They’ll rip off you do you study and assess even BBB testimonials they’re even the in news about cheating folks. I will speak to all men and women that has been cheated and will file a case against them. Anyone wish to understand how he/she is going to be cheated visit BBB testimonials our contact me and I shall forward all mails. BADDDD experiences. You’ll find a great quotation (hook) then will receive your non refundable deposit. Then will double the purchase price. As soon as I disagreed with them about the weight that they gave I insisted to receive my scales weight never delivered it and they maintain my things until I paid twice the very first quote I gave me.

Feb 3 — initial quote for 1000lbs arrived to a total of $1010

March 27- asked for an updated quotation in 3000lbs to be on the secure side. Came into a total of 1885 pounds. In email reply she wrote that the wuote comprises all fuel, labour, mieage, room to room service, blanket wrap

March 30 – Can the prices change if they’re unable to acquire a truck and trailer in? Like I mentioned before it’s rural. The driveway isn’t so long but they won’t be wanting to transport things it up and I’m not sure there’ll be space for a 53′ trailer and truck.

In this scenario our truck is not able to get within 100 ft to the principal entry then a lengthy transport fee could be appropriate or we might need to arrange for shuttle services. Could you be able to send us a photograph of your driveway or supply the pick-up speech?

Provided picture of drive together with delivery speech as requested for.

It is going to either be a’ 24′ or 28′ truck used for your pick-up, so I don’t expect any difficulties relating to this. In the case a long haul fee is appropriate this depends upon the size of your shipment and the distance from the vehicle to your property. (Don’t inform me long haul carry fee is a minimum of 250 – even if dispatch Isn’t That large and cost of shuttle truck

Sent $400 deposit together with information necessary to reserve.

April 13 — had been delivered a recorder to fill out — weight came back really high so I inquired if I could do it after I had a more accurate inventory of things. She explained it wouldn’t be a problem. She judged my burden at 4340lbs having an updated cost of $2581.80

April 14 — Sent a listing of possible additional fees – nothing from the normal

May 8 — I routed updated stock list. She responded saying that she anticipated my transfer to be 2000 pounds with another brand new quotation of $1365.

May 9 – We are going to have the ability to supply you with your overall balance ahead of the shipping date so it is possible to prepare a system of payment.

In the date of this passing (Not from your pick up date), in the source state dispatch, it is going to take roughly 5 — 12 days to arrive at our neighborhood shipment in Calgary, AB and this is merely the transit period, not including shipping. When the goods arrive and are offered for your shipping, we’ll call to arrange a shipping on our next available date for your new residence.

When the delivery date is place you’ll be known as the day before confirm your shipping address and how you’ll be handling the payment. After the movers arrive in your destination, then we’ll collect payment and then offload into your new residence.

May 15 — I had been off for the weekend, they called to get an upgraded invenroty record which hadn’t changed in the previous one. They are now stating the minimal weight control is 4730 pounds with a cost of $2784.60

I called and explained I didn’t agree with the fees and also to stop at 3000lbs because it wasn’t in the budget to cover that much. I also sent an email. They claim they didn’t get it until after the truck had already picked up my things, I requested for a real scale receipt and they wouldn’t supply me with you because my things were under the minimal weight.

May 21 — obtained an email using the total for $2637.23

Now saying they’ll supply one days notice prior to arrival of things. Also stating that they don’t charge for 5 measures leading up to residence. At pickup they stated there could be a $125 fee for stairs unless we tipped them $20 each which we did so $60 total.

May 22 — had been told death from Quebec of this truck had been scheduled nearer to the 26 of might and it might take approx 5-10 business days after the truck departed and would go to Calgary first. Said enables touch base at the end of the week.

May 29 — I get a telephone call saying they’ll be here Sunday — that leaves me no opportunity to get into the lender for payment. I arrance to ship two etransfers because I have a limitation on which I could send every day. We reserved away Monday to go away for the weekend, had to come home early because they wouldn’t allow me reschedule for a different day. The only alternative was 3pm-9pm on Sunday for delivery, so I again ask what size of truck would be coming because I’m not sure a sizable one is going to fit. If that’s the case we’ll have to arrange for a shuttle truck to which I replied I wouldn’t pay for this since we had been advised that a 24-28ft truck could be coming, He said he’d not heard of this before but that he had been considering the map and identification not find any difficulties with the truck having the ability to acquire in.

May 31 — They arrive about 5:30pm. They state that they cannot back the truck up the drive. They move call the shipment that subsequently calls me and asks how I wish to move. She offers me two choices 1) Perhaps it shipped down to Calgary warehouse and then organize shuttle from there. 2) we’d normally arrange shuttle but on account of the time and it turned into a Sunday we are not able to accomplish that. She asks if I’ve a buddy or relative using a trailer I will borrow. I said if that is the case we’ve got a flat deck,

The men who fulfilled our things were running late so that they hurried to throw away our stuff from the vehicle. They weren’t cautious with some of our items, or our property. They had been ramming their hands into doors in their hurry. Obviously our stuff had been delivered to the previous day of the quote, at the midst of a storm. The drivers were so eager to get home ahead of the storm prevailed, therefore that they began urinating before we had been there and may examine the products. Though each product was already numbered, THEY WROTE ON EACH ITEM WITH PERMANENT MARKER using a large two, I guess to make it simple to tell involving imports. Obviously the firm known as those stained and stated they were not insured by the insurance carrier. They permanently damaged our boxes and bins, etc. . not able to compensate us in any manner. A few of our items were missing and broken. I am able to understand accidents occur, but to intentionally indicate our furniture, not care at all just boils my blood. I really don’t understand how people are able to sleep if they do business such as this.

Every email in the firm seemed to really go up in cost once they obtained their own deposit. In general move was almost $6000 to get a 6 hr movement and two bedroom home. When they drifted, we discovered numerous damaged bits of furniture, broken coffee table, and water damaged on two dressers and our huge bedroom batter was wrapped within a gas soaked fabric, which left our bedroom ton of gasoline for months. Damaged and broken decoration, and missing things. I set up a complaint, known again after 8 wks and advised they’d refund me an entire $40! Absolutely disgusted with this corporation.

We picked Atlantic van lines since it was somewhat less expensive in comparison to other estimates we’ve received but oh boy in the time we didn’t have any clue about their hidden fees and work integrity. Throughout the COVID 19 craziness, we needed to alter our kid’s apartment in a college city. We had been told that they were planning to offer us a phone for shipment to support it one evening before. On the afternoon I spoke to some man who said we will need to be there in seven am.I told me that it had been hopeless because we lived at a nearby city 2,5 hours off and there wasn’t any way we might possibly be there that early. I informed him I’d attempt to speak to the landlady to determine whether she would offer the crucial to them to buy in and get him back when it had been possible. In 3 months’ time I composed them directly back letting them understand the woman did not accept that, but the supervisor told me that my 5 parts of furniture were previously loaded and that I needed to pay $450 when I need it to be offloaded back again. I attempted to tell her even if I needed to I would not be in a position to be there in the time and there wasn’t any method I gave them the green light to load up the van, so I even sent the email that I sent into the landlady but she had been so excited to acquire the additional $450 that she did not even hear me. I’m not even going to say the additional $722 which suddenly appeared in our balance test. I wish I’d read the reviews ahead it’d save me a great deal of hassle.

I recently employed the help of this corporation. They’re terrible. I paid almost $4000 to get work that wasn’t finished. They abandoned boxes downstairs that were intended for upstairs (what was clearly indicated ). They advised me that a classic desk wouldn’t fit in my office and really suggested cutting the legs off. I stated if took off the door that it would match. I needed to run the shop to have a screw diver which required less that five minutes. As soon as I came home they’d abandoned, leaving my garage door wide open and my front door unlocked. I was shocked and really upset. I took me a few hours to finish the job I had paid in full for up front ( which guarantees they could do what ever they need and you’re helpless ). I calculated that the time that I spent in finishing the job and contacted the moving business where I had been advised there was nothing that they can do. I said you’ll make it appropriate. . .they provided my $50.00, a entire slap in the facearea. After a few weeks ago and on, they consented to offer me $100 refund. After a few weeks, I needed to contact them again too really receive the refund. They team that they shipped to float where obviously recruited in the pub. They’re definitely not professional movers. That is the reason why moving businesses have such a dreadful reputation. They make your money upfront and will act with complete impunity. I won’t ever use their services again and I’ll warn anyone seeking to hire a plumber never to use them. A dreadful company!!!

Atlantic Van Lines- worst business I’ve confronted. Throughout last 25 decades, I transferred New Found property to BC for my own occupation and over 10 movers go my home but I published that Atlantic Van Lines is your worst, from office staff to shipping persons.They billed for packaging but ditch everything including glass things in apparel. They totally deny to cover anything.Van motorist who send the family don’t have any expert fashion, he had been each time in fighting disposition.

I was applying to firms locally to move from Edmonton to Kelowna (9 hour trip) and I’d just 850lbs values of things to proceed. Jen Krish the overall director from Atlantic Van Lines had messaged me with a quotation of 835$. This sounded very affordable. They bill based on 5 variables: initial 500lbs, added weight each 0.42 cents per pound following 500lbs, destination commission, scale and taxation. I paid the non-refundable 350$ to book my place after obtaining my first 835$ quotation. She hadn’t mentioned anywhere on email that they also billed a non transparent fee for distance followed by fat after I’d paid. No where in their site even says this. The quotation for my approximately 850lbs movement went up to nearly double the purchase price. She said it would call for a 2110lb movement and this is exactly what she charged me for. Then I asked why this went up so much since my things were rather small in dimension, such as dumbbells weighing 300lbs. She had no fantastic reply, would not call me to talk. When I called the firm Jen wasn’t readily available to talk simply to email me where she ceased after stating she’d my reservation but wouldn’t refund me? The woman I talked with also did not have an answer for just how many cubic feet of space it’s for the first quotation of 835$. She also didn’t know a lot about costs whatsoever and did not have answers for me, meaning that they make things up by themselves and compose their own principles. I’m down 350$ with no refund due to their ridiculously large article quotation. Let alone Jen took my move directly to her own accounts maybe not even to the firms. This is a really shady buisiness. They aren’t transparent about costs in any way. Do not get duped by the first quotation. I am not planning to go through for this corporation. Each 5 star review is faked. They don’t charge the entire price up so they’ll charge ridiculously substantial costs once delivered and maintain your belongings till you pay, they hurt things and are really rude. Don’t let them do so, if you reply to the article I’ll be delighted to talk about my mails with you concerning my dialogue with Jen. Thank you for getting my hard earned cash for nothing! If zero stars is a choice I’d have done this.

Truly 0/5. Estimates low to acquire company then increases the price by greater than 50 percent and will not release your things till you cover. Missing things, damaged our big screen plasma TV that was not even being transferred. . Waited 3 weeks to get a reply concerning harms simply to be accused of lying from the General Manager. In case you need to use them, photograph every thing in your home till they arrive and until they depart. Yes even people who they aren’t assumed to be treated. Horrible customer support. I cannot believe they have not been sued or closed down nonetheless. Overall with their support cost us an extra $3000 only to substitute the things they damaged and lost, which they require no obligation. They were not even apologetic. Undoubtedly the worst experience with a service provider I have ever encountered.

Moved Vancouver to Calgary. Worst service ever, picked up furniture and straight off the bat crushed a screen cabinet glass. Shipping was suppose to be 5 times landed up two weeks after and almost every part of furniture ruined. Legs broken away objects, side railings to bed vanished, boxes smashed. Funny thing is that I didn’t deal with these individuals, I travelled with Triple An Attorney in Vancouver, that divulged well into transfer that they are a representative. Was never provided additional insurance and neither Atlantic or Triple A delivered furniture, so it had been with somebody else. Filed claim and several months afterwards was offered the typical $30.00. AVOID, DO NOT USE AND Avoid BOTH ATLANTIC AND TRIPLE A IN VANCOUVER (NOT TO BE CONFUSED WITH THE ONE IN CHATHAM

Transfer from Fort McMurray AB into Toronto
Please don’t use this business if you appreciate your things. To begin with, upon the first quote, they don’t tell you that the true pick dates up before you cover the $800(non refundable deposit). Picked our stuff after than the projected dates. Then if we called to find the shipping date we had been advised it would take around 3 months to receive our stuff. Over the fourth week we predicted and was once we advised them that they broke their conclusion of contract. We had been advised that our things will then be sent in 2days. Truly they showed up, do this: with just a quarter of these stuff. The truck was empty nevertheless we had been the final stop. We had been advised to compose a list of lost things, the next week they sent more things, over half of it had been badly damaged. Upon their very first shipping, they needed a complete PAYMENT that we gave. Then we have frustrated and kept calling to need the rest of our things, we had been advised to submit a claim that would be reacted to in 8weeks. When that time arrived, we had been provided $30 to our materials, I replicate $30!! To believe that we talked to the motorists asking where the rest of our stuff is and they advised us a number of these things we discussed were observed at the warehouse but the woman in the office won’t send someone to pick this up rather they insist on us submitting the dumb claim to cover us $30 when we beg for them to simply find our belongings and deliver it straight back to us rather than Im outside disappointed in this business!!

I do not generally write reviews, however I believe it a public service to inform everybody know to AVOID Atlantic Van lines. This firm was barbarous by registering. Primarily , they get one to include more fat than you require, but the cost is only going to change if you cover the burden (in which they include MORE price ). If you stumble under the weight, then they just say”We do not record the burden when it is under” which means you get billed whatever they speak to. They weren’t helpful in any respect. We needed to cover a growing number of money for different items. We needed to pay $450 additional since they filled the truck with no telling them we can take the demanding the provided. It is a demanding date since they will not really specify a date. Therefore, in case you need to reserve from the transfer by means of your construction, they will not offer you a confirmed date. They then stored our things ransom till we paid the additional quantities. Refused to transfer anything until they get all of your cash. Our construction had a copy of the insurance, billed us $100 only to ship it on email.
Then to top off it bankrupt almost all of our things through the dearth of maintenance in proceeding. I had just 10 days to submit a claim for all of the broken material valued roughly $700. Then they chose 10 WEEKS to react (once I chased them up)…. Oh, and find this. They provided me 30!!!! You read that right, $30. No more zeros missing. They shifted the weights of these things I filed in the promise and when I asked it, they stated”that the component that broke”. So should they break something which weights 60 pounds and its ruined, they will locate the lightest portion which came off and fat which for your claim, regardless of the fact the entire issue is ruined!
I will leave this with you to choose if you would like to experience this. I haven’t received service like that and I am an easy going man.

Don’t use this business if you appreciate your items. Accidental damage occurs but that was abusive. Six legs ripped off 1 peice of furniture, carpeting dragged maybe through gravel pilling and falling apart, dented steel instrument box, vinyl intestines and java machines bent and broken into the verge of splitting. When tryi gram to get hold of the business good fortune. You adjuster is only going to respond through email. Nobody is going to have conversation and all say they’re sorry for you encounter. Insurance? $0.60 per pound not even near sufficient. I’d multiple parts of furniture ruined television’s dented boxes along with iteam inside smashed (even if marked brittle this side up) on its side. I had been offered $30 settlement. After several emails to just recieve exactly the identical standard we appoligize email isn’t fine. I don’t have any choice except to head to court. Very good luck to anybody who utilizes this organization.

Don’t use this business for long distance traveling. The unload staff were dreadful, everything was attracted onto a single floor, things broken, boxes indicated as delicate had been treated upside down and backward. I had four 16″ summer tires however received worn outside 15″ tires in my personal delivery. I think my tires have been traded dishonestly and onto purpos. Business claims a error but so far no one else has made a promise of tires that are missing and it is the end of November. This firm doesn’t do appropriate affirmation to that which they outsource.

My quote was 770. After paying my deposit (non refundable), they tell me that my things will weigh likely far more than my quotation. New quotation is $1200. In the event the things weigh over the brand new quotation, they’ll add that sum on. If it weighs significantly less than the brand new quote of $1200, they will still charge this.

I just packed what I had to weigh at the minimal to collapse beneath $770…

How can you bill for additional weight before SEEING or WEIGHING my things.

I cancelled my movement and will likely be going to small claims court even if it takes forever since individuals shouldn’t be tricked for this kind of stuff.

Additionally very unprofesesional. Dispatch requires 3 hours before the window of time said to me and asks”Hey, how can we come by in 20 mins.” Why would I request a time frame that works with me if I could literally be onsite available.

First quota was 875, and eventually paid $2000. Delivery man English is awful. Come in and said that which need more charge. Telephone the office requested cancel the appointment and they said can’t be canceled because the motorist already here! No true weight. The weight is dependent upon quote, disassembly everything rather than installing if they performing the delivery. Said 30 days free storage from the email. When you request that support, they stated not accessible at this area! Super ridiculous firm! Not even need give 1 star for them. Never ever will utilize this mover again and will inform everyone that I know do not use them too.

Hello the group which stuffed me were fantastic although the unload team simply dumped all of my things in 1 area and I am overlooking a box and harm to nearly my entire furniture-they utilized tape straight on dressers etc that took off the paint a few of it I am still attempting to eliminate three weeks afterwards
In addition they needed full payment before They’d unload

Not only were my things delivered 42 times LATE, also $500 more costly than they’d lent me (they also whited out that the cargo weight in my shape so that is somewhat sketchy) there were still things missing and damaged that appreciated nearly $7,000. They provided me $30 as a payoff! Would you feel that? $30! A joke. Additionally , they left me with three boxes which weren’t mine, in addition to a bit of a mattress frame, which was not mine. So there is someone out there overlooking that substance also. Finally, once I told them that I can no more hold on this individual’s possessions (I had been awaiting their movers to return regain these items as they clearly belonged to somebody ) and then let them know I’d be donating them when they did not come in 48 hours (I was carrying them for a week already), they informed me I’d cause the missing things if I opted to give them, and they’d supply my personal contact information regarding the owner of these items to establish a time to find the things or for me to PAY THEM BACK! Just complete ludicrous and a gigantic eye-opening encounter. In case you must pay twice the price tag, it is well worth IT to never need to manage these crooks.

This provider is a complete disgrace.
The movers requested my spouse to cover them under the desk while they were packing the belongings. She said no and they ruined all our furniture. Thousands of dollars worth of harm such as our infant crib. Our workout bicycle did not even appear!! They also produced my 9 month pregnant wife go ladders and lawn gear from the garden to the front since they seemingly do not do this. The claims supervisor failed our claim and we’re awarded $50!!!!! Yes $50 for tens of thousands of dollars worth of damage. This business is a joke and I’d use anybody else prior to these folks. It’s disgusting how we had been treated with both the movers, the GM and the promises GM. You people ought to be ashamed of yourselves. If I could offer a negative rating I wouldlike.

I really had a great experience with this particular company, a great deal of the reviews here are negative but I am assuming it is because poor encounters are more impactful for folks than great ones. Anyhow, I had been contacted by Alex who’s a broker that operates with Atlantic Van Line. He had been well-spoken and quite transparent about what prices I could anticipate. One thing I read a great deal in the testimonials was a gap between the first quote and the last cost. In my instance, the first quote that Alex delivered was hammered about 4 occasions as he and I worked together to have a fantastic idea of my movement weight. He sent me a list checklist type that auto-updates the projected weight that I thought was fairly helpful/smart.

Was all pretty standard stuff to tell the truth, maybe not my first time going long distance but was unquestionably the cheapest.

We recently moved from Winnipeg to Barrie. From the beginning to finish we had very bad experience with this firm. We had to proceed on special date range and we verified together until we booked but finally they made us to move our items per week before. Also, didn’t send the things in time. Whenever we called them to ask we had very poor experience. NOT FRIENDLY in Any Way. VERY RUDE CUSTOMER SERVICE. We dropped few things and each thing has a scratch or damage. Still awaiting the lost things (> 4 months ).

BY ANY MEANS AVOID THIS COMPANY!

OMG First off our quote of $865 price us 3380. Nearly every piece of furniture includes some amount of damage (scratches,chips from wood, broken and missing hinges). Many boxes have things smashed indoors. So many keepsakes ruined. ??? They caused damaged to 1 doorway,2 flooring, heater cover and light cover at the new residence. Household boxes and items (clearly labeled)were abandoned in garage and sheds. And of course that the ignorance and arrogance we coped with. I have included some pics but there’s way too many to place all of them.
PLEASE DON’T REPEAT OUR MISTAKE

Horrible experience. First quote $1,250 last bill 4,100!! Everything had been broken and ruined and we all ended up needing to package and transfer things although they billed us. NO customer support!! Gross neglect on the companies section. Please do not utilize them. Treatment was dreadful.

Please do not use that firm!! My furniture arrived broken even when they did the packaging along with the wrap!! Worst worst customer support I’ve had in my entire life!! They’re extremely rude from the motorist to their supervisor!! They’re large big liars!! And their supervisor rather than apologizing at least she’s telling me she can not do anything since she understands where I come from!!

Hi Anita,

I feel that insurance problem is if the driver did an injury or sth unforeseen occurred.

But in my own situation, it had been the horrified work from the compagny( workers ) that hurt and broke my own furnitures.

I’ve compensated 2000$ for a service I did not get it. You did not wrap nicely the furniture since it needs to be done along with your driver stated that, you motorist did not input the stuffs inside home. He pushed us to cover before getting our stuffs, differently maybe not loading, refused to provide a packaging list. He was rather agressive with strange mindset and insulting us. He had been even about touching me and push me off. I needed to cope with this, dwell this frustration and telephone law enforcement. However, your driver ran off.

I believe it’s unacceptable to take care of clients in that manner.

Since, I’ve paid for service that I did not get it. I’m requesting at least to be reimbursed or send someone to repair the furnitures. That is not an insurance problem. That’s mainly a compagny liability. I feel myself coping with specialist frauder and I expect it isn’t the situation.

Hi Therese,

Thanks for your reaction to the claim along with your comments.
I know where you’re coming from and that I know that your reply. However, the policy that you had with the transfer, we affirm with you in 3 different ways:

1. Email quotation that affirms coverage
2. Email verification which affirms protection and offers the Choice to Buy additional
3. Moving contract at which the policy is offered

Each one of these choices were diminished unfortunately. (that Isn’t accurate )

Without appropriate coverage there’s simply so much that we’re able to perform.
All moving companies from North America provide the exact same policy to all long distance moving companies, and we’re not any different. Unless the client acknowledges a value or buys coverage through a third party, our policy is quite limited.

We transferred from Manitoba to Ontario and also the quotation was fair, they came ready in time and adapting.
On shipping they arrived unprepared, they had been unprofessional, they disobeyed posted hints in my storage device place and shattered solar panels using their truck. They pitched my house in to my unit breaking losing pieces and with no respect to my own property.
And finally the price was double what they originally quoted.
Don’t Use This Mover.

I hired this firm to move my Mom from Vancouver into Ontario and they literally ruined each and every bit of furniture, artwork and exercises gear she’d had. 1 headboard today has a broken leg, so all of the dressers have big deep gouges in them, photo frames have been broken, six quite expensive dinning chairs came pulled apart along with the joints and I am pretty sure I am still missing a box. In addition they unloaded items which weren’t mine and that I needed to phone them to return and do it. My spouse and I used another business 8 months before exactly the identical space and they could send two Ikea bookshelves along with an Ikea computer desk in excellent condition so that I can not envision that ensuring individuals items arrive undamaged and safely is all that hard. Employing this business was the worst choice we’ve ever made.

Let it be understood that we held off submitting this review before our products were received for anxiety about what Atlanntis could do in retaliation.

Atlanntis will lure you in by providing you a low’quote’, (which they expressly say isn’t a quote, and that your final charge will probably not have anything to do with the amount generated in the fill-in-the-blank kind that populated it.)
Don’t be tricked by this amount, but it is just bait.

My mother required to transfer her pre-packed things out of my sister’s garage in Rural Saskatchewan into Nanaimo, Vancouver Island, B.C.

By B.C. My mother hired Atlanntis movers dependent on the cost quoted online after inputting in the amount of things she’d. She’s a queen sized bed, little round kitchen table, a little table that is used as a desk, an office chair, an upholstered accent seat and 16 wooden dining room seats. That is ALL she’d as furniture and just a tiny deep freeze for the appliances. She’d 75 boxes of things. Additionally, in the time of this quotation she added that she’s a technical part of quilting equipment which is composed of a 12 foot long metal table with pliers with a pair of legs at each end. The machine component of the installation is boxed and different from the dining table. The initial quote contained this gear.

After procuring a financial deposit from my Mother, they had her fill at a more comprehensive collection of her possessions. At the moment the quotation went from roughly $1700 to $4000. The quilting table and its dimensions were verified again in this moment.

My mother wasn’t able to be present when her things have been picked up and wealthy out of my sisters home. After the company known as my sister the day before the movement, they claimed that they understood nothing of their quilting table and machine. Also as altered the quote to incorporate a Laz-y-Boy seat (the accent seat ), a dining room table (the classic desk table), also said that it could be another $500 to deliver the quilting table because of the big size. The cost now climbed to $7000 according to those few changes (manufactured by Atlanntis). Atlanntis claimed that they HAD to boost the magnitude of truck used to select her up things because of those last minute alterations. This could Lead to bumping up my mothers move into the’minimal 9500 pounds’ Class and so raise her cost.

We knew that the truck could be weighed following her things were filled and that she’d pay ONLY for that which she’d. This Wasn’t THE CASE.
This new minimal 9500 pounds. Minimum supposed that she would be paying for about 9500 pounds irrespective of how heavy the load was.

This all happened roughly 15 hours before pickup.
This scenario went on and on, becoming worse with each contact. The whole narrative is too long to explain here. The last bill was $6800!! And the harm was EXTENSIVE.

My advice is to steer clear of this organization and all other people that pop up from an internet search that suggests it’s going to provide you several moving estimates at the same time. That is the way my mother found Atlanntis.

Our main mistake was dismissing the negative reviews that we read about the corporation. Consider yourself warned.

I got quotation for my transfer out of California, US to Toronto, Canada. The first quote was supplied based on pounds and I’d submitted the listing of things to send. Afterwards after I paid the deposit of CAD 200 I had been told that quotation had improved by 1000 CAD since the distance needed is more from the truck to get things. For your dining + 4 seats + one seat the weight was 325 pounds and after having a deposit once I filled the specific things in the glow provided that the weight was believed 500+ pounds. They key is to supply lower estimate and then increase the quotation as soon as you fill excel (that has mended pounds calculations no matter the weight if real products.)

The first collection of things I had supplied had two beds, two mattresses and once I stuffed the glow I reduced the things to 1 bed, 1 mattress and additional two little tables (IKEA ones that are extremely light in weight).

I favored cancelling the excursions. My 200 CAD bucks deposit wasn’t returned. I took struck of CAD 200 and stored 1000+ in my own move. Lessons leant here on handling agencies.

Steer Clear of the Provider. Telephonic talks aren’t accepted inti executive and account decrease the provisions agreed on telephone. Ensure everything is in email else you would pay far over the first quote.

I moved from Ontario to British Columbia back at the summertime and didn’t have much, or so the price Atlantic gave me was still fair. Jennifer in customer support was fantastic and quite receptive, but this was where my favorable experience finished.

The drivers showed up in my home to pick up my materials four hours late, monitored dirt and sand all during my location, left garbage out of their tape, then wrap and decals around, and they struck the legs off my desk right in front of me; stating to submit a claim into the office and I will be rewarded for this. Ha!

Then a couple of weeks after my stuff came at BC… my 2 TVs (55″ curved and 70″ 4K UHDTV) were crushed, an ottoman I had was completely lost, and all of my boxes had been caved in (crushed) with all glass or fragile items inside, smashed.

I recently filed an incident report with all the workplace, expecting to be paid and I had been provided $55 – for $5,000 worth of damage! I didn’t believe I wanted coverage against irresponsible, negligent behaviour, however, I was incorrect. I went so far as to investigate my own faith under the consumer protection activity and also there are not any. 60 cents a pound of damaged merchandise can it be! Well, TVs do not think much, but they also cost a ton so that I needed to replace these, my ottoman, ironing board, bbq, and desk bottoms MYSELF!

Imagine a racket to maintain! You’re able to charge for an agency, then see to the goods you are transporting like complete garbage, and also be held zero percentage answerable! Fantastic lesson for me I reckon. Buyer beware! Atlantic gets paid to do nothing and promises much less!

After reading reviews of essentially all moving businesses I had been worried about picking any one of these. Nevertheless I really did need to ship some things which comprised a dirt bike, a bike and a family heirloom rocking seat, from Ottawa outside to my son who resides in Edmonton. After using a broker who sent out information to moving organizations to produce a bid, I ended up picking Atlantic Van Lines. The most important reason was that the cost that they gave me but also the simple fact that they had appeared up how big bike I was sending. Noting that it wasn’t particularly big, they gave me $100 handling fee to transfer it whereas other firms were charging between $200-$400. The touch at Atlantic was known as Jen. She provided fantastic company, reacting instantly by email once I contacted her with a query. I had been given a choice of 3 dates for pickup, they predicted the day before confirm time and date. They came on time, moved all of the things that comprised several boxes which I had packed to the truck and they’d wrapped up the seat nicely to safeguard it. I had been informed of the last weight and price but already had a precise quote. The business also sends out an Excel sheet which computes weight of things so that clients can keep tabs on exactly what their dispatch is very likely to weigh, therefore that there were not any surprises. A truck has been set up to their warehouse at Calgary the next week and did depart within the projected time frame. We had been informed of the expected shipping interval, sometime between October 31 and November 5; then we were known as November two to organize the e-transfer payment along with the delivery for November 3. The truck came with the specified time frame given and unloaded. Besides a few little scratches on the bike, everything arrived in excellent form. We’re so delighted with the entire experience. Having read so many horrible reviews I felt it was just right to post a very positive review because they actually did a fantastic job.

We recently moved from Alberta to Nova Scotia and utilized Atlantic Van Lines. They subbed the packaging of their Home to Actual Alberta Movers. Because of the brief turnaround following the purchase we also contained a complete packaging job. That’s where the problem began. Even the packers did a dreadful job packaging the home. They literally place unwrapped dishes in containers and lamps upside down on top of each other with no in between. We estimated approximately $6000 in total harm. They also ran out of wrap blankets. Then we had been confident our stuff could be looked at from the warehouse to make it packaged properly. A few months later when the furniture has been coming from storage additional problems began coming up. The month of free storage guaranteed shot me three phone calls and many emails to get them honour and the amount of storage was not 400 per month it had been currently by weight. In addition to that they sent our furniture more than fourteen days once we got into the home despite the fact that they had a few months notice. After sending off the drop motorist was shocked that this was a complete package and taught us to shoot a lot of pictures because there was a lot obvious damage. We shot over 150 photos and shipped most of these to Atlantic Van Lines. There reaction nine weeks afterwards was to provide us 75 to reevaluate future accountability.

We’ve moved many times in our own life and have not experienced anything as bad as this. We had a number of family and friends help us, plus they hadn’t ever seen anything as terrible as this. Since a lot of those folks are in the army they’ve moved a great deal and have a good deal of expertise in proceeding. Hopefully this review can help you decide on a moving company which will take care of your own possessions and treat you as a valued client.

Avoid these scammers. They gave me a quote to transfer my things. Subsequently jaked up it a second 1200$ after pickup and informed me they’d be 18 to 22 times delivering. They telephone and deliver me home a day early cause they showed 3 up to 6 weeks before then tell me they’d be here in half an hour and I needed to pay them prior to birth. Then after payment is verified they call back and tell me they will be yet another 24 hours showing up. Most disorganized scammers I have ever managed.

Worst company evere. Total liars and scammers. Moved from Ontario to Nova Scotia. Not only did they charge us $3000 over our estimate, it took them a month and a half to provide. Everything was ruined, all our infants brand new furniture has been ruined along with her toy box has been obviously employed as a measure stool due to each of the boot prints around it and the whole side of it’s kicked inside. They broke out our coffee table and end tables. Each and every box indicated Fragile was smashed and broken together with everything indoors. Adding a one of a type mug out of my deceased grandma, every last one of those glasses and dishes and much more. Photos broken, ripped, scratches on what. Told us theybwere wrap up a number of our furnature cost-free then billed us $800 to this. Claims provided $30 dollars for all that’s [EDIT]. We will be pressing fees for the frauds that they are.

I’d transferred my belongings from Edmonton to Brampton at july took them a month from the pickup date to supply the material. I had been traveling with an infant so was quite inconvenient since they kept shifting and reevaluate the shipping date. The day I got my dispatch my glassware was broken, so my supporters were ruined, the tupperware boxes were busted. No obligation was taken from the shipping man said to speak to the workplace. On calling them the revenue representative jen kirsh delivered me some claims form and advised me it’ll require 4-6 weeks. Followed up together 4 months after some anita woman sends me compensation offer of $20 for items worth 700 and claims thats all I receive accept it or abandon it. I refuse to just take 20. Would love to warn everybody never employ this business please they’re ripp offs and unprofessional and unapologetic individuals they don’t have any offices so that you dont know that to visit. Please don’t waste ur money and time for this business. They’re thugs who steal ur materials and will provide you 20 payoff for matters that psychological price and financial price. I dropped all of my art my images and coffe table. Go somewhere else to receive your precious things moved or you may repent it.

I wouldn’t suggest this corporation. My spouse and I transferred from Québec into Nova Scotia, also have been attracted to the seemingly reasonably priced support of the business as they allegedly provide student discounts. Unfortunately they never granted the reduction, saying we”must have supplied a picture ID earlier”, that was not possible because we had not enrolled yet. Additionally, there have been several”surprise charges”, such as stair charges, just mentioned after verifying their services. Afterward the bill moved up much higher than we’d budgeted. We were also charged for warehouse prices which were apparently assumed to be waivered. Additional that the wrapping/padding ceremony we paid for was dreadful: many things were left entirely uncovered and unprotected. All of our furniture has been damaged or ruined: vertical piano, desk, big bookshelf, two dressers, lamp, speakers, dishes, etc.. We have been devastated. Don’t use this firm.

I proceeded together with the 1st time and it was a nightmare. The 2d time that I transferred with ShipHome.ca and they took good care of my items and gave me exactly the greater cost. Send an email to info@homeship.ca and they’ll send you quotation in few hours.

We recently moved from Alberta into Southwestern Ontario. The cost quotation was nice but it took nearly a month to receive our possessions that was badly damaged in the procedure. Brand-new nursery furniture that our baby won’t ever have the ability to utilize because EVERY.SINGLE.PIECE. Must be substituted. They dropped our dining room table and left us with 3 horribly disfigured chairs along with a set of cross-beam supports. When we requested the”gentleman” (who spoke hardly any English and I don’t think was able to correctly read the bill of lading) in which our lost furniture was, then he laughed and said”call the workplace” and then jumped in the truck and left. Jen Kirsh, the sales rep we dealt with was unapologetic and largely unhelpful. She advised me to complete the promises form, it’s going require 4-6 weeks. When I eventually learned from Anita Kleitz, the claims supervisor, she informs me that just the images of the damage rather than the finished claims form was offered to her by Jen. They just offer you 10 days following delivery to complete such a form and that I emailed me 11 days afterwards, basically to say that I’m likely S.O.L. since it was not submitted in time. I needed to forward her the timestamped email to establish that I have it finished in time. Anita then informs me that this can take 6-8 months! In their promises form they say to not fix, replace or drop damaged things since they reserve the right to inspect the damaged merchandise at any moment. I surely can’t use just one bit of my furniture without fixing it in a bare minimum! So their anticipation is that we have to live with no furniture to get MONTHS. I can’t say how profoundly mad I really am. Don’t hope Atlantic Van Lines along with your own possessions!

This business gave me a quotation and then once I gave them a record of my possessions they chose to jack up the price stating that this will probably be the burden of my items based on my listing, but it’ll be weighed as it receives to Toronto to go inside storage. I afterwards discovered that they believed my items, but didn’t create a ticket since it weighed significantly less than their projected sum. They refuse to let me know just how much my substance weighs and so I am overpaying their 50 cents per lb quote. I have created a complaint with the BBB, however, the company will not return the calls in the BBB to resolve this situation.

Probably the worst moving business. The most unscrupulous sales personnel who lie for you to acquire the reservation and then leave you in a lurch without the choices. I had numerous conversations together once I informed them I am only able to reserve my elevator a specific time, the sales man Emily promised me they could do the moment. They obtained the reservation, 1 day to the transfer that they called and said they will select up 9 hours before the time they’d promised. When I told them I can’t reserve the elevator for this time I asked me when I could move my things downstairs myself! Do not operate with those men. You may regret it.

I contacted them to get a transfer from Ontario to Quebec. I provide them the complete record for my things and they offered $1800 CAD to get 8000lbs. I checked my things and since I purchased them at Ikea I have the weight of all them it was 5000 pounds. . .anyway. The day of the transfer they scale their truck and they explained that it’s 16000 pounds and I needed to pay $3600 CAD using a bank draft differently they won’t deliver my furniture. I asked for a confirmation of scale and they took 5 days to send me a lousy screenshot that nothing cite that’s belonging to me personally. 2 weeks after they phoned me to get a brand new bank draft since they stated”While forcing the window had been open that the draft flew over”. However, the bank explained that it was endorsed by them. So today they hazard me to go to court for it.

The organization Atlantic Van traces were supplied with a manifest either via email and on the phone. Apparent isnturcion were granted to not take any Christmas decorations.
They ignored these directions and repakced a few, even, including cans of dried paint to a single box. We’ve got photos that we emailed to this corporation.

Not only did we need to cover the excess burden for those ornamnets, but so far they’ve ignored our request for picking up and returning, at no cost to us, the wrongfully shpped products. This started in May 2018.

We’ve got a number of email that proceeded bewteen the coompany ourselves and rep which reveal how they’ve managed this circumstance, But no settlement was provided besides we will pick them up another time we have a truck in your town. When request to confirm there would not be a fee for this, the business rep didn’t respond.
These ornamenst were accumulated by our landlady more than a 50 year span and also have excellent value to ehr.
It’s also importnat to be aware the company said they’d arrive between 6 and 10 pm that is the time I advised my landlady to trust them. They came late and therefore are denying that’s exactly what occurred.
Communication has been bad in their role and also their customer servvice practically non-existant.

I wouldn’t suggest this moving business, the last bill was greater than initially quoted, they state they charge based on real weight but it isn’t accurate they charge based on the stock list you supply them. Truck load isn’t even closely weighed, they bill in accordance with their estimated weight exhibited in their stock list format. I was fairly sure my possessions weighed over 3000 pounds and they billed for 4370 pounds. A number of my possessions were broken and ruined and among my mattress frames is lost.
Submitted a claim over two months ago and I haven’t heard from the supervisor.

I wouldn’t recommend the business to anybody. It took them over a month to receive our things to us and if it eventually came they phoned to say they’d be at our home between 8 pm and am therefore my husband waited all morning only to find a call near noon time telling him it’d be coming between 1pm and 5pm again we waited they did not show until nearly 9 pm. When they eventually arrived we had been confronted with a charge of over 5000 that was nicely over the initial quote which was 3500 and we are reasured it wouldn’t waiver much. We didn’t have the excess money so that we had to scramble to find cash and ended up borrowing from friends differently they were planning to put our items in storage that was an extra cost? But we are told about the telephone once we booked that when storage was wanted they had a 30 day free comprised The movers did not even take our possessions to our house which was assumed to be contained at the cost they simply took it off the truck and piled it into our driveway way stating that it had been an additional fee to take it indoors since it had been over allowed footage. As we ourselves trecked everything indoors noticed lots of our things we are broken. We were completely mislead when we booked with this business. We’re in the process of documenting all of the things they ruined and will be searching for compensation and I strongly urge anybody else that’s had difficulties with them to perform exactly the same. I’m left wondering how this business is in company seeing how so many individuals have experienced such horrible experiences together. Rely on them for deceiving those who’ve trusted them with their own possessions and essentially their lifestyles. You Atlantic van lines might not believe value for our items but these things reflect our own lives and memories that can’t be replaced.

We’ve never transferred to a different state and we believed we’d done a decent job exploring moving companies. The company we selected, Atlanntis Van Lines was among many we’d narrowed our choice down to. They all were very similar at first glance however that I had a lengthy detailed telephone conversation with the firm’s Senior CR Manager Vicky and apparently we were not on precisely the exact same page as what she informed me that afternoon conflicted in several approaches to the true outcome. Since we appeared to have reached a mutual understanding throughout our telephone conversation, once she emailed the arrangement I didn’t read all of the fine print as I shot her at her word. I won’t ever make that mistake again.
I left the dialogue imagining: 1) Our materials could be picked up at the morning
2) Our belongings along with my mum’s (who was also moving from her Vancouver aggressively and moving with us to some shared house in Edmonton) will be about a dedicated truck – I’d asked Vicky this particular question.
3) Our truck could arrive in the 1st because I’d told Vicky that my fiancee was flying out to the 31st so that she would satisfy the movers.
4) The price of our relocation wouldn’t differ greatly in the initial quotation.
Actually was much different in every facet.
1) I had been contacted quite near going time and had been shocked to figure out the movers wouldn’t be picking up at the morning but the day which didn’t do the job for us since my Mother had to be from her spot by noon with every thing washed. I needed to make them pick up her stuff the afternoon before and they then returned to our location on the 31st.
2) Therefore sure that our belongings was on a committed truck once picked up. What we weren’t told is that it could be transferred to a bigger truck and”merged” and wouldn’t leave before the truck was complete.
3) This resulted in us not receiving our belongings until a week after so we needed to find a place to stay for a week while we waited to get our things
4) Last but certainly not the least. . .we were struck with a last charge of 5150. . .oh and then hit with an extra 3 percent to paying with credit card for an amount of 5310. . .our initial quote was 1850. . .so that’s 3x the initial quotation!!!
I knew that there might be a gap once weighed however 3x the cost???
They clearly lowball their estimates to find company and then the real is much more in line at which it ought to be.

*****Buyer Beware****

Find out from our expertise and never use Atlanntis Van Lines.

Dont Proceed with this corporation. The lost my all expensive stuff and if its time to claim.it they had been offering me Only $30. Their Claim manager Anita that she is quite impolite and disrespective never Ship your things together.

DO NOT GO WITH THIS COMPANY!!!!! This provider is tainted – they assert that your move is going to be dependent upon the amount of your contents nevertheless they need a record of the things and then make a quote according to which you record. They naturally quotation high and if your product are not as they still charge you their guesstimated price. I was hurried and didn’t have enough opportunity to explore them. I see in the other testimonials most folks felt ripped away. They ruined among my shelving components and also uttered a dollie (that naturally they omitted in their stock ). This is business is _______!!!!!

They’ve ruined my possessions, my bike, my resources, along with my life.I cannot use broken gear, the transfer has cost me what I’m at a total loss I do not understand how I am going to have the ability to proceed how can they destroy and loose so a number of the things that I held so precious and desire for life and work. .How?
This is the way I feel at this time,I’m lost and alone in a new area and today without a lively hood because my resources are either lost or broke.
I have several more images of boxes that are broken and tools.and a listing of lost portions of my life which have been gone forever.
Someone please prevent them from destroying more individuals lives like they’ve mine.dirty, missing,broken and ruined.
I’m ruined.

Garbage moving business. Do not put things in the chambers that they pick them up out of , packs your material in extra boxes so that you can not locate it. Fees you double than that which they estimate… because even though you describe… there’s a an extra charge for packaging, there’s an extra charge for stairs that they include directly before they send your belongings. Garbage business. Don’t use those scam artists without the integrity!!!!

I’ll be submitting a complaint.

These individuals ought to be made out of the business.

I am also reporting these to market and the press. I have every one of the clarifications and stock and what I delivered to them. They’re awful!!!

Please hot the people of the dreadful moving business, Troy Transportation, additionally get Atlanta Van Lines, Kingsway Van Lines, Armour Van Lines, Trilliums Moving and Storage. .They overcharge the customers for weight, yields their possessions destroyed or shattered. Change the title of the company simply to prevent any consequences. Simply take no responsibility and produce a living at conducting business such as this. They don’t return calls to the BBB. Proceed into Troy Transportation Storage and Moving to see their testimonials. They sent our possessions with near $20,000 in damages and of course that the obese price they billed us and provided no evidence of burden. They Aren’t a part of this Canadian Association of Movers! They ought to be in prison!!

Seriously. Run. Do not walk. Get away from these men ASAP. I’d actually read a few poor reviews… however, a good deal of moving businesses have lousy reviews. It’s easy to write them off because”mad folks who whine about what”. I guessed, happy individuals do not wrote testimonials after a transfer. I received a whole lot of quotations, rather than only has been Atlantic van lines among the greatest quotations (apparently thourough, all charges upfront-even once I specifically inquired about a few, maybe not quite expensive, but perhaps not exactly the cheapest) but that I genuinely felt as the very best customer support came out of them. I felt extremely well educated and encouraged by the office employees , they consistently answered questions straight away, and appeared to know that their stuff.
Nope. Just great sales folks I guess.
The movers were dreadful. They were fine, however they were not careful with my stuff, and also the house we had been going from needed to possess the hallway and stairway repainted from all of the scratches. 1 place, I really had to re plaster plaster due to a major hole from among those men falling something down the staircase. Amazing. But at the stage, what exactly do I do? Say”no thanks, I will come across yet another cross country mover free of notice”?! We needed to proceed. I’d sold the home and we had been flying out in the afternoon. It was unbelievably stressful.
The movement itself took a week more than quoted.
Whatever. Stuff happens. I’m really a pretty understanding man.
Then it got bad.
As soon as I obtained my items, nearly everything was busted. That seems like an exaggeration, but it really isn’t.
I’d bought brand new heavy duty moving boxes, wrapped everything in bubble wrap, packaged things exceptionally well, and made sure nothing was overly thick. I guessed, with all the boxes traveling across four states, much better to be secure.
After they have been sent, not ONE of these boxes might be reused. That is how badly they had been ruined. Holes, rips, moist… simply beckons. A lot of the things in boxes was nice, but a lot of things were broken or dented.
Four boxes were lost.
A ladder has been lost
A little, very unique, one-of-a-kind desk from Thailand that I hauled across the planet with me was not missing.
Every bit (that seems exaggerated, however, that I actually mean EVERY bit ) which wasn’t in a box,” has been somehow damaged.
Three beds broken up into the point of becoming unusable without a visit to the hardware shop.
A large, lovely blossom, trashed. . .scrapes, a glass bit missing (likely shattered and gone I am guessing), the entire issue is flexed.
Scrapes on what.
Dents on what.
Wood furniture pieces divide.
A bookshelf was helpless (the way??!) And two shelves on it had been broken.
A huge play kitchen overlooking one whole base side.
2 pieces of artwork, past repair.
A sofa that currently bends in the center so zero people may sit on it comfortably. Great.
An extremely unique 150 year-old classic dresser, scraped across the entire front.
An almost-new leather recliner which stays crooked today and can not stone for this.
The few pieces that we had which was made from particle board (such as, IKEA material, as an instance ) had fallen apart. Really apart.
I really could go on for decades.
Every one of these big non-boxed things THEY wrapped and packaged with me. And definitely not for free.
I’ve a great property. I buy fine things. I handle my items nicely. I am fine with gear, and also my items are constructed and maintained correctly.
I am totally heartbroken over those items. I understand that they are only things… and I am focusing on the simple fact that every one of the people were transferred sound and safe. But man oh man… I hate that my items are all busted. I miss my beautiful home.
I attempted to submit an insurance claim. The remarkable customer support team were suddenly from the office a great deal. And because things were covered from the lb (uggggh) it simply was not worth it anyhow. Among those bits of artwork that has been wrecked price $1800. It was a really unique gift that my husband and I first purchased for one another. It weighed roughly half an hour. So I might have obtained 30 pennies for this.
I’d have been better off promoting all of my items and simply purchasing new in our new residence. Regrettably, that could cost a lot more than we’ve got, therefore now I reside in a house filled with broken material. I am still bloated, and each day I find something new that’s going in the box into your garbage dump. :-LRB-
Horrendous.

DO NOT USE THEM FOR YOUR MOVE!!!

Their support is awful. It had been raining when they picked up my items. They refused to remove their shoes and destroyed my carpeting in my previous house. When my items arrived they’d contributed over $2000 in harm and just provided me $50 settlement. I’ve registered a complaint with the Better Business Bureau.

I’ve moved a couple times and have not ever had an encounter in this way from another moving business. Experienced movers EVER!

They send men who took their candy *** time and you did not even understand english. After 5 minutes of these carrying 15 minutes to back up into drive I understood out there it was likely to be a very long day, for example both employees resting every 5 minutes. He one man training another it cost me an additional $600 in the previous time I transferred with a different firm which btw has the identical number of items of nothing required to be put down each time they needed to pick up something greater than 10 swconds etc..

Worst business see the fine print origin if you believe that they will reimberse you for any harm from furniture for your house that you look after then you’re in a delusional world…. I replicate escape while you can…. Critically…

I made a decision to use this business since they provided a 5 percent reduction since my spouse works for a freight company. Little did I understand that this 5 percent is negligible in contrast to what I have needed to take care of.
They come across as friendly and adapting in the start, but after I’d agreed to utilize their solutions, I watched the difficulties.
– Samantha was clued out about the files I had to get a cross-country movement and contended with me about that which segments of the statement form required to be packed out. I needed to ask numerous times before they eventually told me last second to send my passport etc..
– it took two months for the items to arrive
– the shipping driver called me Friday night to say he would be coming on Sunday morning. Dispatch called me with all the incorrect times after I had already learned from your motorist. I had to always ask when my belongings could arrive and was not provided a definitive response until it really showed up. After waiting two months without any updates, I needed to prepare to obtain the material in under two days.
– the motorist, Yuksel showed up in a truck which didn’t state Atlantic Van Lines so maybe they contracted out to another firm. He’d no helpers therefore that he had to push into the Home Depot to pick up any transients to perform manual labor. Both men were complete idiots and slammed my things around and struck walls without a concern.
– they wouldn’t launch my merchandise before I signed up the Bill of Lading – that was lacking the official scale burden and’d white-out covering the majority of the fees – and – signed up the credit card slide – that included an additional 2 or 3 percent simply to use a credit card. Who the hell conveys around $5000 value of money?!
– I started a few boxes and discovered that a bunch of smashed glassware and shattered dishes, even the sticks themselves were dented as though that they had something thick sitting at the top, and they composed my transfer amount on some of my own Rubbermaid bags using a Sharpie -defacing them forever
– my bed and box spring – that I had especially wrapped – have been hauled along something shameful that ripped open the stained and covering the cloth. After I stood up them to reposition, water came gushing out. I can only imagine what the interior looks like.
– my treadmill has been clearly dragged since it it has profound abrasions on the engine and also the rubber wheels have been ruined, along with the module has been soaking wet – where’s all of this water coming out of?? This was minus 20 about the afternoon I watched the things packed in Winnipeg and hot and bright in California whenever they came.
– because of the damages that they offered me 30 – according to the weight of their merchandise Although they specifically requested for the worth of these Products
– my quote was for a two bedroom flat in approximately 1000-2000 lbs of goods however last climbing revealed 2900 pounds – what’s this actually possible? How can you even dispute this?
– customer support is outright useless

Moral of this story: do not use them! I contested the claim during my charge card however I lost the conflict since the retailer stated I signed off. If I had not signed up the Bill of Lading, I would have had any recourse, but then the driver wouldn’t release my merchandise and who understands where they would get dropped. I had already been waiting two months.

There is something which disturbs me and nobody appears to have the ability to grab them with this: the Bill of Lading and the quote say the fees as 1.60 pennies per pound but that I was clearly charged 1.60 bucks per pound. Are they getting out of it? It is obviously a significant mistake in their part.

Quoted 1500 charged me 3700. . In all fairness it was a complete truck so Im not certain how I’d demonstrate that the weight wasn’t exactly what they predicted it. . Then the fees. . wow. . 25 for boxes utilized. . They did not even ask if I wished to utilize them. . Just kept on fulfilling them. . Cramming my things into them. . Broken lamps and colors. . They then dropped my great china off the rear of this truck. . I typically transfer my very own but this movement was fast so that I did not have the time to think. Nevertheless, the hidden fees and no reaction when requested. . And were suppose to find a seniors reduction but advised we did. . They offered 25 cents per pound and said they generally charge 30 which was before they knew that we were seniors. . Can anybody else say exactly what they have been billed? In terms of the damages. . It states we’ve got a 350 allowance so that I suppose I might as well correct off it. . As I am sure for all of the trouble we’ll go thru. . Based on additional opinions. . Its not really worth the hassle. . I, however, won’t ever recommend this organization. . I wish I’d reviewed before registering, miss the times when someone really arrived at the home and sat down with you personally. . Worst experience using a plumber. . One I used 12 decades back was so much better. . Wish I could recall who that was. .

They whined (Agent Maria Lauro) concerning refund and deposit policies.

Stay away from Atlantic Van Lines.

The worst movement and client service experience of my entire life.
I ordered a very simple studio bedroom flat proceed. They maintained the weight was 1980 pounds! To get a tiny single person studio flat (you do not really get the pounds or the last charge until the send your goods – when you’ve paid them the complete amount).They didn’t return on the date initially reserved. Estimated transfer period was 10 to 14 days. It actually took one month to find delivery. Many things were broken. Nine boxes were lost. 1 wardrobe did not belong to me personally. Following a tough inventory of missing and broken things they offer me 50! One a transfer that they billed $3400 for.
Don’t use this organization. They are unethical from the scale burden, at the claim process and their veiled concern for client satisfaction.

I just have high praise for Maria Lauro (Scarborough office) along with both men,Dave and Ahmed,that did the transfer. I had a small wobble after reading the testimonials, but Maria and her men came through. They arrived at the agreed time period, were very pleasant and the bill was just $5,00 distinct to the quotation. Dave (Jamaican) and Ahmed (Iranian),made an unpleasant encounter, simple and even enjoyable. Nice guys!

Hi all,

Atlantic Van Lines delivered me a burden scale ticket out of their scale in their warehouse in Ontario.

I was just wondering how many individuals have gotten a weight reduction ticket out of them, and in the event that you could, do you send me a copy of it via email to manningc@hotmail.com, thanks and please since it’s going to be utilized as evidence at court to establish that Atlantic falsifies the weight scale tickets, that is really a criminal matter known as fraud.

Thanks,

Charles

Click on the next link…

http://www.cbc.ca/marketplace/episodes/2016-2017/moving

Can there be a class action law suit coming?

Worst Business in Background. Don’t employ them. They estimate low based on the guessed burden of your own stuff. Weight is ALWAYS greater. Furniture is kept hostage until you cover. My final payment was 4000 ABOVE my quotation. Tons of my stuff had been ruined beyond repair and that I had been provided $50 in compensation. Walls and floors have been ruined in both houses but they aren’t responsible so that they do not care. Do yourself a favor and find a business which comes in your property, provides you a guaranteed estimate also has great insurance. You’ll be happier for this.

Greetings,

The organization did exactly the job, to tell the truth.
HOWEVER, their customer support is without denying don’t offer a craap:-RRB-. I contacted them seeing an excess fee that the driver waited till all of the products have been in the vehicle and attached to mention. The additional charges are a total of 390 CAD ahead of taxation. I used to not first from the contract before the motorist wrote”Client wasn’t alert to extra fees” that is the newspaper that they get with the merchandise.
I transferred my belongings and moved to get a holiday and after I contacted them (3 weeks following the episode ) they said that you are just too late and we won’t negotiate nor we will waive any fees. After few of emails, the supervisor: Lucy, who called himself”the maximum degree of management within this workplace” responding to my request to talk with somebody of electricity and willingness to speak, provided me a 50CAD reduction HAHA. She also said via telephone, she does not have anyway to validate what I am speaking with all the motorist and she isn’t going to continue the telephone.
To be honest, they weren’t late and the driver had been fine, effective, and fast. The supervisor (Lucy Wayne) along with also the sale agent (Maria Louro) were really considerate and comprehension. They gave me over 3 weeks prior to one payment was demanded (they pardoned me to be off from Canada).
Just be conscious of 2 things:
1- They look as they don’t actually care about gratification so long as you’re spending:-RRB-.
Two – HIDDEN FEES, inquire before you’re trapped.
The quotation was established on 2000 pounds and the real was 2390 pounds. Thus, if what was untrue, it ought to really have been a 156 CAD gap between quotation and last bill.
I still did not obtain the merchandise.

Excellent luck!

Make yourself an agency and Don’t expect your bellongigs for this business if You’re Not prepared for what to proceed:
1. They lie to get your company with a very low quote to end up getting a charge twice the quotation
2. Because of rough handling and improper wrap and protection that your products will probably wind up broken, soiled, scratched, dented and broken (lost bits, shattered eyeglasses and lamps( broken furniture) etc..
3. Their customer protection application is really a sham, they will cause you to fill out
Complicated types with all sort of info and then drag it out
Till you become tired or neglect about the promise. If You’re the
Insistent ttype fish, following over two months of excruciating
Mails they will return to you with a settlement proposal that’s a enormous offence to anyone’s intelligence.

I really don’t know whether that area is a whole scam or only a dreadful small business. Gave them my cash and all of my possessions along with the truck and the provider is nowhere available. Nobody answers the phones or calls me back, the truck hasn’t showed up a couple of weeks after and their site is down. Everything I have

Atlantic Van Lines is your worst experience I’ve ever had and that I regret never looking up reviews before I moved together.
– They overcharged me a disgusting Volume
– My agent”Roy” never responded to me in a timely fashion and had no urge to satisfy any type of customer services.
– Many of my possessions were damanged.
– I attempted to assert some of my possessions back and they provided us a total of 50.

I’d weighed all of the things myself until they arrived and they charged me twice the amount. Believing that they really used”authorities issued scales” I thought them and chose to not argue or request any type of proof.

When my things arrived to my new home the movers were racist and rude. After throwing all of my possessions in the home (leaving no room for me to even walk) they accused me of lying to them saying I had no measures that resulted in my unit, they had the audacity to ask just how long I was residing in Canada and when I even understood English.

After unpacking all of my possessions I discovered a few things were damanged. My flat screen TV, my pricey lamp, my bike and a few classic cabinets. I asked Roy for the promise procedure and he explained I would need to take some pictures, quote the original cost etc etc.. I did so immediately. It took them a total of 8 months to react to me personally. Their very first explanation was that the assert manager was”from office.” The next time they simply didn’t answer. After eventually obtaining a reply they stated their claims have been based on the estimated WEIGHT of this merchandise. Then why go through all of the trouble of asking me to submit a form together with photographs and estimated price and how old the products were???? Finally, they provided me a yield of $50 to all of my damaged items. I frankly believed that was some type of joke.

Overall, Altantic Van Lines is a dreadful company whose primary objective is to scam people. I expect no 1 EVER uses them again or has exactly the exact same experience as I’ve had. I’m shocked as to the way they’re still a real firm.

Atlantic Van Lines is undoubtedly the worst experience I’ve ever had as a customer. My insecurities finally became laughable as a result of utter clueless and carelessness of the firm.
Their important offences:
– The shipping was three months late
– They tried to grossly overcharge me according to their error (and ended up overcharging Just a few hundred bucks after logically reasoning together )
– My’service representative’ Roy Clarke kept me entirely in the dark on all the happenings of this move and exhibited a complete and absolute disregard for my faith and interests as a patron of the firm.
– Mine and my wife’s personal possessions were held hostage.

A brief overview of my own experience:

Aug 24 – Phone positioned to AVL, solicitation. Shipment coming estimated Oct 3rd. Pickup window based involving Sept 6-12 (Seven Day Window?!)

Sept 6 – Have not heard anything from anybody (such as the cryptic Roy Clarke, our Service Rep). I predict, they don’t have any answers, they’ll call me right back, no return call occurs.

Sept 14 – However nothing, I predict back again. They state truck is arriving tomorrow. Bear in mind, this is without a forewarning, I needed to phone them.

Sept 15 – Truck arrives for pickup, three times following the lavish 6-day window shut.

Sept 16 – Mail obtained from Service Rep Roy:”Shipment will arrive at 17-21 afternoon (October 6th). Afterwards than the initial quote, but slightly so.

October 11 – (26 Days later dispatch, no email or telephone from Roy or anybody ) I phone them, they understand nothing; I must phone Calgary shipment, which I really do:”Oh, so the cargo was sitting here.” Frustration. Roy Clarke could not actually send me an email, let alone call me, to allow me to understand my items happen to be residing at Calgary (for a long time?) . I needed to search with numerous telephone calls from my own job to obtain out this. I establish a delivery using Calgary dispatch following week.

October 17 – 1530pm; I get a phone from Calgary Dispatch:”Your boxes appear tomorrow, how do you want to cover”. I answer Credit Card (the only sensible means to buy something at the thousands). They remind me with a 3 percent credit card service fee (which ends up was at the fine print of the quotation, but come on!) I organize time off work to look after these boxes.

October 17 – 1700pm; I received the email in Roy Clarke (that I didn’t understand until the Following Day because Rather than phoning, he delivered an email at 5pm)

October 18 – I detect and see the email. It comprises a cost overview; just around $2000 according to a increased pounds of 1560lbs. But , I self-weighed all my products in 805lbs, I anticipated a change in weight in the scales, however a discrepancy of over 700lbs, that might cost me hundreds of dollars more, should be an error. Moreover, this has been addressed ON THE DAY my poles appear as my support representative EMAILED me that the evening before. Frustration ensues.
I predict Roy; describe to him that the scaled weight cannot be right because it’s almost twice what I understand I placed on the toilet (weighing every box separately, albeit using a bath scale, but nevertheless…) Roy provides me 2 options (more of the ultimatum contemplating. .) ;

Option 1: Regardless of having a ridiculous scaling mistake (their error ) that I would need to wait at least an extra week (for my already 3-week late dispatch ) AND cover a re-delivery charge. All so they could come back to the scales to fix their error.

Option two:”The very best I could do”, says Roy,”can phone it 1000lbs and bill one that”. I clearly accepted the deal, even though it makes charging me over $150 longer, given that they are supposing I’d roughly 200lbs more about the truck than I ever really did. However, my spouse and I wanted our items three months before, so that I could not let it be postponed any more.

I believe given the errors that this firm made before this the”greatest” they can do would be simply take my word for this in 805lbs, however provided that they threatened not to deliver my items if we did not work out it (effectively hauling my cargo hostage) maybe I need to see Choice two because a gracious offer, but I digress.

The icing on the proverbial cake is that each one of the cardboard boxes have been horribly varnished, and each one of the plastic bathtubs were broken and chipped, together with our own possessions half falling from a few of the boxes. Fortunately, my wife and I packaged faithfully and nothing has been broken, and so far nothing appears to be missing.

In conclusion, Atlantic Van Lines established their whole costing on a single climbing, which they obtained grotesquely wrong. Compounded by the fact that the support agent, Roy Clarke, gave me the exact official price overview (which was incorrect ) the day of shipping, I had been forced into a unprofessional deal that entailed charging me an abysmal amount of cash based on zero bogus proof of breaking. And of course that the broken boxes, late coming, along with a complete disregard for keeping me informed, forcing me to perform’transit agent’ between AVL and Calgary, in addition to getting my boxes sit in Calgary with me knowing about it for who knows how long.

The way the business can remain afloat with such obvious ignorance about common decency and company integrity is beyond my understanding.

Please be diligent in studying customer reviews. Had I seen this site I’d have not gone with this particular business, as many others have coped with what I’ve.

Atlantic Van Lines; I advise hiring a new employees and beginning to keep yourself accountable to your bad business practice. Measure it up.

First quotation $1204 1204, 2nd estimate $1595

I hired Atlantic Van traces without looking into business reviews and also even the BBB, had I done so, I would not have hired them. I hired the firm May 2 through Christina White quotation and telephone on May 4th to affirm details and ask the cost for monthly storage following 5 months when I wasn’t prepared to proceed, she offered 125/mth, also no reference of warehouse charges. The dispatch/drivers/movers were reserved two times until they really made it into my Castlegar speech. They had been scheduled to arrive between 6 – 8 pm. Regrettably , I never got a telephone until 11:45 pm from the home manager telling me that the moving business had only arrived that they were subsequently given my telephone and talked to me about transferring my belongings at the middle of the night. I thought that kind of support to become un-professional and that I obtained a long time back in the house manager about the late night coming and proceed. I’d much anxiety and stress do to this fact that the truck had no advertisement on it, which maybe I hired a scam business. The motorist told me that I nothing to be concerned about. After some telephone calls Chritina White wasn’t the supervisor of my situation, somebody called Samantha without a previous name, again un-professional took my desperate phone about where my possessions were, and in which was my first contract or bill for the transfer up to now, as my possessions were moving into storage together. May 20th I delivered the other demanding email asking the above mentioned info in my transfer early May on May 28th, also eventually received fundamental wait, price and speech of my own storage. I phoned mid September to ask my possessions be sent to Vancouver Island, also talked with a lady. She had been to put up my transfer and complete bill via email by October 1, then I talked with Samantha and asked the exact same delivery and info. Still no reply for many months (I’ve mobile bill to establish I predicted ). October 20 I phoned again, to ask delivery and my whole bill to get a shipping on Nov 1. After I had been ensured by Samantha my delivery could be achieved Nov 1, I once provided a flexible time in that week, so that they might que up with a different load to proceed to the staircase to help save them charges etc, since I feel that is great company. I emailed Samantha Oct 27 to ask that my delivery should be throughout the afternoon, because it was moving into a local storage center, that I supplied all of the details for this delivery. The reply was that they could contact mepersonally, but no touch came in, eventually on Nov 2nd I again emailed Samantha to ask dispatch hasn’t yet contacted me to get my delivery, without a reply. Nov 3, Samantha emailed me to let me know when I didn’t hear out of shipping, therefore that I called at 9 am only to be ruined that she accused me of never being accessible for contact from shipment on Nov 2, that I have since contacted my mobile business to affirm no calls came in from anybody in her whole business or calls from amounts either blocked or unknown or by a few not recognized. I gave up sailing programs only to be accessible to verify my shipping. In addition, I wanted items in my personal storage for my own birthday heading away weekend to Nov 4th. Samantha said I had been lying and that its own fault that they attempted all day Nov two to get me. She included that a delivery cannot occur unless they talk with mepersonally, yet I asked touch on 4 events. I’ve mobile bills to demonstrate the amount of times that I phoned and mails to reveal composed efforts. Samantha came back into this lineup for the 3rd time leaving me on hold for lengthy lengths of time indicating that my delivery wasn’t coming because of my fault and following delivery could be Nov 12, ” stated that’s unaceptable unless they supply me with a reduction of some type. I was quite upset now and asked to talk with a GM and she stated we don’t possess one, she’s the maximum supervisor and won’t be providing me a reduction, also offered to supply me with all the dispatch contact information, she wrapped me up. Sent an email saying they’re attempting to send in a timely fashion and has still not provided the shipment info. Nor a reduction, for nevertheless upcoming delivery which might or might not arrive punctually; and I’m billed 150/mth storage an extra 25 more a month.

This provider holds you along with your earthly possesions hostage, DO NOT USE.

Check with Better Business Bureau they’ve 23 asserts against them and all of the reviews here.

Actual price $3496.53 and now they need 3% extra cost for using my credit card.

The optimistic, the movers out of Penske were amazing,even though they actually try to up sell you and feel you that you want their apparel boxes their price 45.00 U haul 15.00! Desired mattress packaging, their own price 25.00, U haul 6.99!
They whined about shipping date, it had been 2 months to travel 13 hours out of your own home to destination. They burden was incorrect tried to inform me 6000 pounds, lololol! Instead, they reweighed and it fell to 4800 pounds. Apparently they didn’t eliminate the cage fat and was an individual mistake they stated. ! So today my transfer went from $805 to $1996.00! I might get it reweighed using their truck just upon delivery when a weigh station was 15 klm away from shipping! Oh in a
Price of 250 that you have back in the event the weight has been incorrect!!
Obviously no weigh station available!
When things eventually came the unloaders were incredibly impolite told me (that the turkish gentleman,” ) he didnt attention threw things around. However, Tyler was amazing!!!
I might not get any real responses from the General Manager who reserved my movement and passed the money on the supervisor who was good in side monitoring you. 1 woman at work was EXTREMLY impolite! They hummed and hawed had all sorts of excuses!
Upon launching my corningware was all smashed, picutes eyeglasses broken, and my printer glass had been shattered ( although it stated brittle don’t place anything on the top ) boxes were torn and barely holding together etc.. I really could go on and off but Atlantic Van traces doesn’t care whatsoever! Additionally, I waited over 5 weeks to get a signed copy of those papers that I signed upon shipping along with payment. And was always lied to! So please folks be really conscious!!!

We proceeded in Saskatoon to Ottawa along with the state which our possessions came in was just offensive. Each and every box has been smashed in, seats, lamps, tables, and even paintings had not been correctly wrapped and have been ruined. A couple of bits of our furniture never even arrived, so who knows where in the world they finished up. We registered for insurance, and also of those measly 400$ they accepted, we just have 100$ as there’s a 300$ deductible.
The absolute cost of these movers (each of the hidden charges ), the state of our possessions and also the eldest remuneration made it that the worst moving experience conceivable. Avoid this company like the plague.

The truck that arrived didn’t state Atlantic Van Lines, therefore that they clearly farmed out this assignment. Long story short, I had been profoundly overcharged, but like the others had no way to demonstrate the weight signaled was far off. We had a 1 bedroom flat with one additional bed and no appliances (they maintained the weight was 5,165 pounds ) NO WAY!!! Needed to cover in full before they’d unload the vehicle. After scrutinizing my items, everything which came in (in an unprotected dolly) was scraped and or gouged. Your remark on your website that states,”your confidence is our top consideration” needs to be eliminated, as it seemingly is not so. Not only do we believe that we were vastly overcharged, you farther added to the insult by providing us $50.00 for numerous pieces of furniture ruined. I will find out more about the net and discover every potential website in order to express our expertise with your organization.

Echoing many many individuals encounter. I’m usually very good in my own study. I need I see these first.
The guys that arrived worked really hard in the middle of a heat wave. My frustration came after they billed us $450 for”packaging”. I asked me at booking when I had packaging stuff and I said no. Nevertheless, the very first thing they did was construct those big boxes, perfect for holding strange shape items. But still, no mention of a fee for this before fall daily. They’d my husband first with packaged, however no dollar value was recorded there.
I really don’t hold them accountable for my items weighing greater than I had been quoted, but that I really do hold them accountable for the concealed”packaging” charges.

I don’t post poor reviews and seldom get angry about things but believe that it is important that folks know our expertise with Atlantic Van Lines. Much like many others, can not believe I’m only reading the testimonials today when I want to post my very own. I would not have picked this business had I taken the time to browse the unhappy evaluations. But again like most others, has been blinded by the reduced first quote. End total was over double the first quotation with no method to demonstrate the climbing / weight control. Several, many damaged items- Big and small. Nearly $200 in additional packing fees that the movers never asked us around before truck was loaded and they were departing. We paid $200 for packaging items which ultimately were delivered entirely damaged (smashed t.v, professional wedding picture frame, etc). By way of instance, charged $50 for”apparel” tote for wedding gown which we found in the base of a bigger box smashed by numerous tools from your garage. Were told two weeks before delivery. Repeatedly called until eventually someone consented to have our belongings delivered in the conclusion of their third week even though it had been sitting in storage less than one hour from our home. We filed a claim to the harm things (and compensated for additional coverage that they later claimed that we had not ) and have been told nothing was coated. They maintained that certain things were owner packaged that had not been so they could not compensate us. Outright lied to by this corporation. Scammed for all this excess packaging and no insurance despite the fact that you believe that you’re registering for it. On delivery, we’d things (large furniture pieces) that did not belong to us and then had additional things dropped off at our doorstep in the middle of the night that they had missed bringing throughout the first move. Apart from Lucy being a reassuring contact man, ABSOLUTE NIGHTMARE COMPANY. Save yourself the hassle, your possessions and a lot of cash by NEVER EVER doing business with this business.

Terrible! Messed up communications concerning timing of movement daily. Movers had no runners and walked up and down in and out of their home with newly cleaned carpeting with their filthy shoes. Marked up the newly painted walls. They dropped the material everywhere they felt like, abandoning things from the garage without even checking whether it ought to move there. Then they took off without even saying a phrase and failed to inform me that they wouldn’t be reassembling all of the beds, tables and other furniture they’d disassembled. Do not even tell me where all the hardware has been. There were scrapes and gouges on several bits of timber furniture, along with a lost lamp also….not joyful in any way. DO NOT USE THIS COMPANY! YOU WILL REGRET IT. OVERCHARGED FOR WEIGHT HAD NO WAY TO VERIFY. . .RIDICULOUS!

I had a horrible experience with this firm. They took 3 hours to pick up my furniture (1 bedroom condominium ) with me helping them. They called 6 days to alter the time for fall off and also to ask me to alter the lift booking period, which I repeatedly told them I can not. They sent half of my things broken.

I had a great moving encounter with this provider. The delivery people were so very pleasant and accommodating! I had a tiny window of opportunity to get my furniture and also the shipping team split themselves inside out to become adapting. I was also supplied with prompt and excellent customer support through email communications with the corporation. I’d heartily recommend your organization to some friend or relative who had been contemplating transferring.

In short:
Atlantic Van Lines Isn’t a member of CAM. Locate a CAM Agency and you’ll be more happy with the results.

Lower estimates are utilized to tempt you into picking this particular plumber. They’ll get your small business, report a much higher weight following the scaling procedure and cost you a greater cost than they anticipated; by then you’ve got no choice except to cover if you would like to recoup your resources. Bear in mind, it’s the right to be found throughout the scaling procedure or to even ask for re-scaling in case you don’t think they are right or the gap between the estimate and actual prices is too large.

They aren’t transparent with their hidden and additional fees. Do your research and then inquire for specifics.
In case you’ve got good resources, you’ll be better off obtaining extra insurance for the relocation as with Atlantic Van Lines you may have missing and broken things.

Should you have to visit the claims procedure for assets that are damaged, do not expect to get a lot from it unless you’d obtained additional insurance policy. In any event, what they’ll repay you’re an insult which just increases the annoyance of the entire procedure.

If you wish to understand more about my experience using Atlantic Van Lines you can read.

Transferring details:
Transferring a two bedroom flat in Montreal to Toronto from January. The two floor flat was situated to the 18th floor roughly 20 meters in the service elevator

Experts:
+ You’re assigned a broker who’ll end up your contact person
+ instantaneous administrative answer and follow up
+ considerate staff Regardless of the scenario they are dealing with
+ movers were constantly on time or notified you if they Weren’t likely to be

Disadvantages:
+ they supplied generic quotes according to weigh. Their first estimate was based on the Amount of chambers in my flat even though I supplied an itemized listing of all assets to be transferred
+ they Won’t send a Individual for your home to Execute an onsite estimation like accredited movers perform
+ Their quote was off with at least 3,000 lbs based on this scale pounds reported. Such a huge difference between actual and estimate weight underscores both the absence of expertise of the company generating quotes or the transparency of the scaling procedure.
+ Atlantic only divulged advice on extra fees and hidden costs once I specifically asked about these (e.g. packing expenses, long distance displacementand extra charge, etc.)
Throughout the movement (move afternoon )
+ Movers broke a number of things during pickup and shipping. No reports were registered on site. I had been advised to submit a promise
+ office determined they were going to employ a very long displacement fee for the space they needed to walk out of the elevator into the apartment and asked money on-site
+ I’d disassembled a lot of the furniture however movers insisted on further disassembling some things (e.g. desks); they all snapped onsite whatever that they disassembled (and they used my gear to split my furniture! ) )
+ movers used plastic bags to wrap a number of their furniture. The plastic totes generated additional fees Regardless of the fact that the transferring broker had advised me that this was comprised
+ boxes indicated as delicate were transferred exactly like any other box, so no Excess maintenance Regardless of the signage at the packaging
+ things were literally”jammed” to the truck (viewing the way they’d packed the vehicle, I understood many things Won’t make it into destination in 1 piece)
Upon Delivery:
+ no meeting has been done, many packages were lost (e.g. containers, appliances and things that Couldn’t be packaged )
+ Numerous pieces of furniture have been brokenup, scratched or had lost Components
+ Took images of all damaged items and registered a claim. After two weeks , they estimated Our insurance allowance covered our compensation plus they owed us nothing but because they’re nice men they were going to offer us a $50 CDN consolation incentive (our estimation of fixing damaged timber furniture and substituting lost items was over $1,300 CDN)

I can’t in good conscience recommend this plumber. Thanks.

I coped with Toronto office. Communication was intermittent but they were considerably less expensive than everybody else. I must have understood.

They came 5 hours late at pickup.The drivers asked for a hint. Once they left, I discovered that they marked everything broken on the weigh bill (only to escape from taking on any obligation, I wasn’t moving damaged objects ). They’re great movers – no dents in walls and they proceeded quickly – but the business side is a racket.

They came early in drop-off and maintained to not have the ability to bring a truck in so they needed an additional $350US to move to smaller truck. I had no option at this point, and so I negotiated to $150 USD simply to make the issue go away. Though they were only storing these things in a garage and didn’t even have to unload or move upstairs, they provided no concessions. I simply needed my things at this time and wished to be accomplished together.

This provider is most economical but they will provide you headaches. Moving is stressful enough, why add to your own issues together? Movers are tough to comprehend and….and they maintained counting on the money I gave and thinking up another quantity.

Regardless of what shape my things are in or when anything is missing however, I fully expect there to be more problems as I unpack.

This firm has poor reviews because of this! Please do not discount like I did, cover a little more to your sanity and go with somebody else.

Moved household things from our holiday house in Florida back to Canada with Atlantic and has been pretty impressed with the ceremony. The reviews were mixed but I took the opportunity to talk with the sales rep and fulfilled with all the office staff personally (Alberta office). They were hired by me and was really impressed with the reaction time and focus on details. There were several delays at the boundary but Atlantic helped resolve the problems (as I’m not now in Canada). I was glad as I didn’t need to invest additional $ to fly to clean the merchandise. Many thanks to Lucy who answered all of my questions and also to Jonathan the motorist who predicted if there were problems.
Overall weight of the cargo was 7980 pounds and I had been fairly satisfied with the price which I paid.

Got tricked by this inspector first item stated it could be sent in 10 days was 21 days and then at my always calling for delivery.Before delivery that they predicted the quoted price was doubled and desired payment instantly and I contested the scaling that I originally figured between 1-2000 pounds they came up with 3800 pounds after shipping I needed it re-scaled also it had been 2085 pounds but now they won’t accept my climbing, explanations excuses about the climbing which the next shipper gave me on a general scale. Certainly this inspector is at the scamming business and you won’t ever get reimbursed when you cover them prior to shipping. In my view their climbing warehouse is quite very misleading.

They dropped my sofa, a bed and recliner rails. Everything else was there but those 3 things. The movers that fell off the my belongings were planning to give me somebody else’s sofa, I advised them that it wasn’t mine; also that I did not desire it.

This firm provided me 75.00$ (seventy-five dollars) as compensation for the incompetence.

My advice would be to search around for a much better firm.

Regards Donna

Samantha has been the Sales Representative

Never, never ever under any conditions use this business.
We had been quoted. 26/ lb according to approx. 4000 pounds.
They never arrived to perform a visual review of our home, we’re not offered an option. When the two men revealed, they took just one look, delivered to get a larger truck and the other body. We’d spent a lot of time packaging, marking cartons, these men just composed garment boxes and projecting our possessions in them. They eventually arrived in our new house at seven pm, then unloaded, dropped poles anywhere, unpacked or installation nothing and shot off at 10pm. We’re filing complaints with BBB and also ontario consumer security office. They lie about what they provide and you also can not expect anything they assert the burden of this load is. DO NOT HIRE THESE THEIVES!

This is our fifth go by specialist movers and also our worst encounter.
They consented to a two day move..pack initial afternoon proceed next moment. I discovered two weeks before the move that they were likely to do everything in 1 day. I then had no option. Arrived 7:30 am with 3 men to package and go a 4 bedroom home. These men were correct po’d if they noticed what a huge project it was. Consequently the packaging was dreadful. They filled those big boxes into the surface using NO bubble wrap or newspaper involving things. The men where hurrying so quickly to get the task done that very little maintenance has been obtained with all our possessions. They abandoned our new house at 11:30pm that same day and they had no clue what was at the boxes. They could not even locate our bedding.
The sales man low balled the quote by over 3000 lbs. Perhaps he was brand new. Perhaps he does it on purpose. Their folks are highly trained about the broken record technique”sorry nothing we could do it is coverage”
We place in a promise for many of our possessions that they ruined and have not heard a phrase. We’ll never use them again.

Overall rating I’m giving is AVERAGE, since some portions of our expertise were UNSATISFACTORY; along with others GOOD:

PROS:
*First touch with head office was quite friendly and we had been provided a quotation about the move, together with anticipated pickup date (it had been a window of approximately 5 times ). See further comments below.
*Select up team was friendly, professional, and effective
*All email communications have been answered immediately from the overall office supervisor
*Furniture things were professionally wrapped in thick blankets along with a few other things needed to be packaged were performed really well (see additional comments below)
*Delivery team was friendly and considerate

CONS:
-The first email with the quotation didn’t offer any information about insurance or harm. It was just upon pickup that I was obligated to sign a waiver to consent to some $325.00 allowance on any claim of damages or losses. (I recommend you ASK about their conditions of accountability Before engagement)
-There wasn’t any communication from the movers unless we motivated them via email. By way of instance, on the telephone I was told I would be contacted when the load will be sent; however it was just after an extra email I was eventually given a shipping date. That is unacceptable, and that I believe that an approximate shipping date ought to be offered in the time of this quotation. (Something I’d insist in the future )
-The shipping team refused to build our mattress upon arrival, suggesting”they did not pay me to do this”. Therefore, it seems that Atlantic Movers will be sub-contracting the pickup and delivery solutions.
-25 days in the time of pickup to delivery with no reason provided for (what seems like) a delay?
– The total cost of the packaging items is ASTRONOMICAL! $10 to get a 2′ block; $20 to get a 4′; and $40 to get a wardrobe box. Regardless of what, you are going to need to cover a few packaging – however when I had been buying boxes locally for $1 – $3, it is mad to have to pay 1000% mark up to your inspector’s boxes! Take my advice, also PACK IT YOURSELF! Along with the boxes, they charged extra for the plastic wrap ($40) of those items which were wrapped with furniture blankets. (I’d have thought that this was contained in the suitable safety of furniture items.)
– We weren’t contacted while the shipping period was shifted from”between 11 and 4″ into”between 7 and 5″. I just learned about the shift once I called to confirm that they had received my payment.
– One box (packed by me with fantastic care, and tons of bubble wrap and newspaper ) was obviously indicated”extremely fragile” and yet when it came, it had clearly been mishandled. Thank goodness my Tiffany lamp was alright, however I dropped a color onto one of my classic lanterns.
-Some of our classic wooden bits includes a gouge on it which will have to be mended.

They dont care for you or your possessions, or your property. We asked the pickup and the delivery men to remove their shoes and they made a face and refused to remove them left the older and the new house dirty and needed to telephone cleaners to get the house cleaned, the men aren’t friendly in any way. Customer support doesn’t exist and they do not care for their clients. We had been assured that the fees comprise”Room to Room” support and also includes dis-assembly along with the men refused to deliver a number of those significant things to our area, abandoned it at the garage, even when we complained to the client support that they were rude and didn’t care. Don’t suggest them even if they supply moving service for free

Lied about what….quote proven to be 25 percent greater than initially quoted…. They quoted reduced on purpose merely to have the purchase price….then if they have your own furniture….they will raise the cost and not launch it till you cover.  I was originally quoted $2500.00 and then it was raised to $3500.00.   Delivery team were rather disagreeable and made the entire experience quite uneasy. I really do need to thank them yet for opening my eyes to assessing reviews first….now that I see what all the others are saying regarding Atlantic…I kick myself for not doing my due diligence prior to hiring them to get your project…

I can not think this company has some company left after reading each of those reviews. Regrettably, we did not perform our due diligence either. Initial they had been 3 months late with delivery, also gave a great number of explanations for this. Subsequently, overcharged us by 2000 lbs, we had a reweigh into confirm-no apology or rationale given for it. Tired of we had many missing boxes, largely including my wife’s clothing, and ruined patio furniture, in addition to a poor encounter with the owner, Anita, attempting to have insurance money. Eventually we gave up and place it behind us. We estimate the loss of land in $6000 without any reimbursement in any way. Never profit!

We have a quotation also ended up paying twice. . They were not helpful concerning the sum borrowed. Additionally things were busted. A whole lot of items and they did not get replaced since they provided us 50$ and let us be fair. . That will not correct a TV a treadmill a lamp and other things. U need to purchase the insurance to allow them to pay for those broken stuff but if they do not violate anything are out the excess price also that knows what they will give you. Plus they contract out the movement so that it’s technically a different firm that broke off our substance. We’ve got two babies under two and would have enjoyed them to repair our things rather than supplying a ridiculously low volume. And then I asked for her to phone me and she would not. . Just email. . Proceed with a different firm, spread the word, and do not squander your own time and money with those folks. 2800 bucks later I am still pissed.

These men charged me more than twice the quoted cost for my transfer, and Lots of things came damaged.   I Won’t Ever use them again and I trust nobody else does either.   When I complained about the Cost, I had been told that it had been a”typo” at the rate quotation, without a recourse was provided, but by then they already had all of my things loaded.   In my opinion, they stole roughly $8,000 out of me.

This organization is horrible. They’re super sweet to be able to book you. Then they whine when they arrive and also have you sign off on additional fees.
Essentially, these people today steal other people possessions. They maintain your things hostage after jacking your invoice 3 to 4 times the first agreed upon cost. They resort to extortion for a means to generate money.
DO NOT USE THEM unless you would like to fund thieves.

That is a SCAM!!!   His is NOT a real moving company!!!   This firm takes your things, and hold it ransom!!!   They’ll Provide you a fair and honest qoute for moving solutions.   The, when they’ve All of Your things inm their moving van, the extortion and scamming starts!!   They require WAY MORE money compared to quote, basically holding your possessions hostage!   THIS IS LEGAL THEFT PEOPLE!!!   BEWARE THESE CROOKS!!!

I wouldn’t ever suggest the moving company which I used for my transfer out of Brantford to Sarnia. I was originally quoted $925 (500lbs contained in this quotation ) 26 cents per pound. They explained that I’d 3890 in fat and that I look at my things and wonder where the rest of it’s because I can not see everything weighing that much. In the end of this all, I paid $2225.00. They billed me $75 a half hour for awaiting payment until my items were unloaded. They told me that my cost at 7pm (once my bank was shut ) and delivered the movers into my location before the bank started another day to have the ability to bill me the excess. If I had been 5 minutes late that they were planning to bill me an extra $75. I offered to perform a e-transfer plus they had the explanation that their accountant does not arrive before 10am, so that I could not perform an e-transfer. They desired me to use my credit card but they were planning to bill me an extra 3% for processing fees. So, I’d no option except to wait till my bank has been open to acquire the lender draft. The movers wouldn’t unload 1 thing until they received payment in full for its transfer. I was also billed Warehouse handling penalties and once I asked the agent from the business about that, and that I needed to remind her that I had been loaded one day and delivered into the morning after, she stated”it would not have come off the truck.” Then she explained”I shall speak with the accountant and find that refunded for you” I also informed her”I need the 13 percent for those taxes you billed on this as well” After the transfer was completed, I noticed so much harm to so many products. I dropped half of my grandma’s crystal clear from England, the one and only plate I’d left out of my grandma they broke, wine glasses from Germany 4 from 6 broken (items with sentimental value), my cabinet that the underside door was torn off and the rear was completely off (they given me the claws to repair it in my own), gauge marks in my speakers, fireplace credenza (which can be under a year old) judge marks onto a decorative table I had a my own doorway, important judge marks on and parts of wood missing in my bedside table and also likely more harm if I actually looked around. Their reply was”You might need to devote a claim for all of the harm””I shall send one of the claims form to fill out”, I have not obtained it yet. I asked to get a copy of the CAT Scale weigh in and also a copy of my invoice with of the white out, still have not received anything. Aside from getting everything here, I wouldn’t ever recommend them to anybody. I believed that when I used a professional moving company, I would not have some harm but I’ll say I’ve moved several times with Family and Friends over the years using a lot less harm done to my own things

This was undoubtedly the worst, most period. I opted to transfer my 425sq feet apt to a town 375 kilometers away. I asked them to get a quote, etc, providing them an inventory of possessions. The quotation may back at $765 and taxation. And some other incurred fees. I am happy I took photos before the place had been filled, and afterwards it had been. Their drivers were more than 12 hrs late choosing up my stuff. Then the following day, at 5:30 pm, then she calls me to organize delivery… Which also isn’t corresponding with the initial arrangement… And politely informed me of this price…$2380! Over triple the quotation, stating the scale burden was nearly 3000lbs!!! Yeah, maybe in the event you weigh the crate it is on with the 3 movers sitting on it!!! Then she says,”oh we could offer storage for five weeks for free” WHAT?!
….definitely being overcharged, place out, and essentially feeling totally busted. Perhaps 1 day I shall get back my possessions, and they’ll be in excellent condition… however, I have lost my confidence. Moving companies are lying thieving crooks.

Here is actually the worst experience I have had with any business. Everything in the arrangement had been broken. They handed me a four hour window of when they’d arrive to pick up my possessions; I needed to wait for 5 hours. I had been advised that the shipping date could be 2-6 days. They DID NOT mention company days and didn’t state death was out of town that I lived in, not even my property. It took them three months to rescue my possessions from Calgary to Victoria. I’d always call and inquire where my things has been and they kept telling me will be there in 2 weeks, over and over again. They had my books, which I want for college so that my grades dropped because of these. . Additionally, I have charged twice what I had been quoted plus they tried to over charge me by calculating the taxation erroneously! I really don’t believe I had just one bit of furniture which was not damaged. They carried my classic record player upside down, and that now doesn’t do the job. As soon as I requested for reimbursement that they employed every excuse they were able not to pay me for the harm but they gave me a whopping $75 for your hassle! Are you kidding me?! I STRONGLY discourage utilizing Atlantic Van Lines. Their customer support is dreadful and that I was treated horribly. It might have been cheaper for me to purchase all new possessions than to proceed with Atlantic Van Lines.

Hello, my name is Victoria and I’d love to thank everybody in Atlantic Van Lines. Each of the office staff, as well as the two movers that were amazing if picking up my belongings in Ontario.

Being a pupil, and going for the very first time, I didn’t have any clue regarding the moving globe. I have to say, it felt great to be aware of the office team was ready to assist and every time I phoned I had been pleased with the dialogue because they cared enough to assist me.

Delivery staff; hats off to them. Together with Quebecs chilly weather along with snowfalls, they still managed to provide my things before I move off to go to my parents for Christmas and I truly appreciated this.
THANK YOU ATLANTIC VAN LINES!!!!!

Now, if you go home, have a little time to check around your living area. Just take a fantastic look at all of your furniture, your favourite seat, perhaps some bits are still not completely compensated, or perhaps a number of them are in the household for a little while. Proceed to a bedroom and do exactly the exact same. Consider just how much money, effort, and time, has accepted you and your loved ones to collect all of the items which produce your house be dwelling.
Close your eyes, and picture each and every bit of furniture using a visible scrape and, for many, envision that little pieces of timber are peeled away. Envision your lamps with cracked colors, or darkened using stains made through an oily substance. Envision one of your children bed gone, and the dollhouse that left your kid joyful final Christmas vanish.
That is the experience I obtained with Atlantic Van Lines, for more than eleven million dollars, also lost and broken things.  
I will start by stating I have moved around 22 days in my personal life. Out of these 22 days, I’ve hired professional movers just 10 occasions. Well, be sure 9, because the service I received out of Atlantic Van Lines hasn’t been specialist whatsoever. This is why:
On July 15th, 2013 I supported my transfer in Edmonton, AB into Waterloo, ON, scheduled for August 10th. We’re enthused about hiring, even for your very first time, an expert support to look after this move, from packaging to bringing. We did not understand the principles, so we requested at least a few occasions what ought to be done prior to the transfer, using exactly the identical response twice:”nothing, so do not be concerned about it”.
Friday August 9th: Although we had been advised to expect a telephone call to set up a time for pickup we did not get a telephone call daily. As soon as I called, approximately 16:00, the response was”the program isn’t finalized, so by the end of the afternoon you’ll find a telephone”.
Saturday August 10th: For a reason (we believed we hired an expert, serious business ), we expected someone would appear. About 11:00 am, my phone was picked up with a individual clearly bothered by my query, stating in a rather rude tone which they would appear between 10:00 am and 5:00 pm. About 3:00 pm the exact same individual, now even more annoyed and much more impolite, stated they’d appear before 5:00, promising they’d possess the truck packed in a couple of hours. This man didn’t actually asked me that I was, neither seemed anything up on a pc; she just off me. Obviously no one showed up. My emails to customer service stay unanswered until today.
Monday August 12th: Following an extremely stressful Sunday, we eventually made contact with Atlantic Van Lines. Early in the day they sent someone to pick up these things. We needed to sign the paperwork to our new residence, so we’re already in Ontario, and so were made to ask friends to be in our location to be certain the movers could take everything. Movers cautioned immediately about 2 matters: that the truck wasn’t big enough to take what we needed, and it might require 10 hours. Atlantic Van Lines did nothing about it, and sure enough, it took 10 hours plus a few things were left behind. Our friends had to pitch-in packaging things to make things move quicker. Obviously I needed to eliminate my perfumes and liquors, since Atlantic Van Lines failed to tell us they wouldn’t take these things, even though we requested more than once when there had been something we had to understand. A typical letter could suffice, you’d believe, but that is professional believing, too higher level for the firm.
Tuesday August 13th: They return to pickup the remainder of our items. The surprise of this afternoon is that when I spoke to the director of Atlantic Van Lines (Lucy), she understood nothing about our situation, even though we had been informed (from Farah) she had been conscious of what.
Friday August 30th: Things were delivered in our house, following 17 days (14 in transit, and also we had been advised 5 to ten times in a number of events ). We compensated the trucker. That which we discovered afterwards was shocking.
Two broken novel instances (broken in half( literally), two lost bikes (delivered a couple of weeks afterwards ), my kid’s dollhouse missing, among my child’s mattress lost (also delivered a couple of weeks afterwards, with some harm ), over half or our wine glasses busted (why? Since they packaged them under pans), items thrown into boxes carelessly, stained boxes using a greasy material, no lamp generated it undamaged, broken elastic legs of the cooker, the majority of the furniture together with visible marks of being struck or mishandled, and the list continues on and on…

Never have I seen a screen of these unprofessionalism and poor service with a moving business. Certainly the folks doing the job aren’t professional movers. I’ve observed professional movers before, and these aren’t it. To be fare, then it’s not the movers’ fault. These are men sent and hired to operate without any training, no expertise, and they’re doing everything they can to do it.

In my view that this company did a fantastic job using our extended distnace move.  I had a couple smaller things which were ruined, but generally everything that has been very important to me personally and my loved ones we recieved in good condition.
The greatest was that whatever did arrive punctually.  The previous time we transferred with the following van traces we waived more than 4 months to recieve our belongings without any communication.  It was simple to monitor our dispatch, and we had the ability to get our possesions back rather fast.

I wouldnt hesitate to use them again. 
And I’d suggest them because of their customer support.
B. Lei

WORST COMPANY EVER …. This business doesn’t have any method to track a shipment, their mindset on missing things is lets wait and see whether it shows up. The insurance is a JOKE, you can’t insure individual things just the whole dispatch, so any reduction is divided by the entire weight. They”weigh” your things with no current so no method to confirm the weight. We weighed against ours as we were packing and there was a 1200 pound gap to their own total. They bill you to get a reweigh that you also are not present for. On the missing thing they pay at 60 cents a pound but they also have a $395 allowance (for that which I do not understand , they LOST the thing ). To make matters worse once you concur on the missing thing weight, they still bill you for the shipping of the item Though you NEVR get it.   The customer support is abysmal, starts out OK till there’s an issue and subsequently Anita the supervisor is not in the workplace, nor can she return telephone calls.  Our single settlement was disputing the charges using the credit card firm, oh yeah, they also charge you a 3% surcharge for using a credit card…. . AVOID AT ALL COSTS

Atlantic Van Lines has been the worse company I’ve ever handled. I initially got a quotation for a 2 bedroom without a huge appliences for 825 which has been with 30 days of free storage plus they’d wrap my items free, I packaged my own containers. If they got to Ontario seven days after, then they proceeded to inform my my new cost was 2727.40 nearly more than 3 times more then I had been estimates, they’d sooo many hidden charges. Less then 30 days later I received a call saying they’d my things they informed me my entire month of free storage had been already up. They stated the completely free month began from the day that they picked up my stuff even tho they’d told me that it would be within an staorage device for 30 times not at the rear of a truck. They would not even tell me where my stuff was till a month when they got here. Worse business ever. Liasr! I would not ever suggest this copmpany to anybody. RIP OFF!!!!

We moved out of Markham, Ontario into edmonton, alberta. Estimated price by salesman was 4000 and real invoice value was 9850. Inadequate quote by the saleman Despite Real verification of posts Before supplying a quote.   When the goods got delivered, many posts were lost including boxes comprising expensive items, bedroom collections, etc.. Seems like Atlantic Vanlines sub contract shipping to delivery and someone people service was completely unprofessional. They did harm walls in the time of obtaining the furnitures in. Above all these hardships, Atlantic Vanlines answer to claims were pitiful and completely un professional. It’s currently over a year of my movement, however to recieve even a single penny for the missing merchandise or damaged wall at the home. Worst nightmare for me and my loved ones. Don’t recommend this to anybody.

They’re pleasent on the telephone first time you phone merely to get you however once you sign together with the nightmare starts. My pickup was 4 hours late and the quote that they gave me was 700 but I was billed 3000. I am certain that they lie concerning the weight of the things NoWay my things were nearly 3000 pounds for a 1 junior bedroom not even including a mattress collection. In the event you request to rescale in your existence its own a 300 charge about plus they say when they’re 200 pounds over or below then its okay. You do the mathematics they’ve 200 pounds room for mistake at 55-60 pennies a pound and you loose your 275 rescalling. The shipping was overdue and in the process I’d composed them 27 emails only to be clear about matters as they are incredibly VAGUE that’s since they have a lot to hide. After I received my things all were ruined although I took additional time to bubble wrap and then cover nearly all of my things ( even the plumber told me outstanding job on packaging ) but somehow they still managed to present my things back in horrible condition. They NEVER go back a telephone call neverrrrr everytime I called they stated operator is off not in city or consistently bz on the telephone. In two month not even a return telephone number. Emails are almost always late response you compose them with 3 questions that they reply to you personally in a really vauge way. I have lost bagggggs plus it requires 4-6 weeks to place a promise in. Still no response even though the 6 months is up. Therefore many hidden fees and I needed to pay careful attention to charging since they’d billed me with couple of additional services like… dooonnnttttttttt utilize this companyyyyyyyy in alllllll or you also be ssssssoooorrrrryyyyy!!!!!!

This is the worst experience, with all ATLANTIC VAN LINES to transfer my contents from Ontario to Nova Scotia! There staff is quite unprofessional and nicely Farrah is somebody who needs to ben’t answering phones as she lies and tells you misquotes of cost and also the where abouts of contents damaged and lost and is of no aid to the paying client whatsoever!! It took 14 days to the contents to get there. There was ruined furniture, damaged and broken things and lacking contents. They dropped my centerpiece into some sleigh bed and cant find it anywhere, so the mattress is destroyed and they won’t replace it, or perhaps search for this, or did they simply toss it?? In addition they dilivered somebody elses  contents into my home and I told this Farrah about it and nobody else has attempted to pick this up others individual contents, so thats only goes to show you there not searching for my contents either, knowing full well where someones contents is sitting in my living space and they don’t have any intrest in getting it straight back to them either, the amount label on the contents of the other people contents is 201 when its yours please contact me to make arrangements for pickup, since ATLANTIC VAN LINES ISNT GOING TO RETURN IT TO YOU!!      My quote for transferring was 1100 dolars and if they sent it it was 2400 bucks plus 100 bucks for stairs charge and 160 bucks for waiting till we returned in the bank! And charged us total weight fee for shipping and they didnt consume roughly 400 bs of stuff on the truck since they dropped it but still charged full cost for shipping!! And all that has been provided for our contents all ruined missing and broken is $75.00 exactly what a joke these individuals are extremely untrustworthy and dishonest this moving business is a joke however weren’t laughing in the long run! WORD TO THE Smart STAY CLEAR OF THIS MOVING COMPANY!! ATLANTIC VAN LINES SUCK BIG TIME !!

Dependent on the online variant, we obtained a quotation about $2400. Atlantic Van Lines delivered a truck which was already half complete to our location at Grande Prairie, and also our possessions did not all fit in, so we needed to marvel (at month end – that the busiest period for movers) to locate a person to transfer our staying things and locate somewhere to store them inside a 24 hour time as Atlantic Van Lines denied to ship another truck in front of a week. We didn’t have weekly. It turned out to be a rental house and we needed to be outside the following moment. We discovered that a nearby mover (Elite Legislation in Grande Prairie, which we ought to have hired in the first place since they were good, and the proprietor advised us that this wasn’t the very first time they had discovered an Atlantic Van Lines terror narrative ) to maneuver the remainder of our items to a buddy’s garage for a week to ensure Atlantic can come pick them up from that point. Atlantic Van Lines subsequently saved our dispatch in Edmonton before we could locate somewhere to rent in Virden, Manitoba – our new residence. Our delivery period has been set for 2 days following ownership of their new residence, since they wouldn’t deliver it any earlier. We resided for a week at a vacant home. We had been advised that the last bill was 7600 – greater than 3 times the total amount initially quoted. MOre than $2000 of the amount was since they billed us for return to GP to have the remainder of our items since they did not send a massive enough truck the first moment. We called to whine about Atlantic Van Lines General Manager, Anita Kleitz, that had been cold and unsympathetic, also decided to put the blame on people , saying that we have to have been dis-honest about the online quote form. When our dispatch came at Virden, we had no option except to cover the enormous bill at full, and we all did. We paid the complete exhorbitant volume. Nobody on the shifting team assessed off the inventory checklist to make sure that everything has been brought indoors, and there wasn’t any record for the next portion of our load. I checked matters myself because they came indoors, but a great deal of things didn’t have a label anymore. Lots of boxes (where most were obviously marked”brittle”) were burst open, re-taped (not by us), smashed, and objects within them, shattered and broken. Furniture has been ruined. And worst of all, things were lost, the most distressing loss proved to be a Swiss cow bell which was in my father’s family for at least 150 decades. I won’t ever see it again. We contacted Anita to tell her know that there were many damaged and lost items. She said she would send us a claim form to complete. She insisted that what had been accounted for in their warehouse at Edmonton, but not provided an explanation for the way our items went lost between there and Virden, never attempted to learn what happened to the lost items, and never once apologized for her business using screwed up so horribly. In the long run we had been given a settlement on the guarantee for 100. One hundred dollars. And still no apology. It was a smack in the face once placing us during the worst movement of our own lives. DO NOT HIRE THIS COMPANY!
I have submitted two images, but we’ve got heaps. Individuals who have seen the photographs say that it seems like the dispatch was lost or included in some sort of accident. Before I understood things were lost (although the movers were only finishing pulling on our boxes and items in the home ) they had been earning a 60 inch TV which didn’t belong to people. We stopped them, saying it isn’t ours. They explained, are you certain? And we informed them we had been. At this time we moved to the truck and watched a few boxes that seemed like they’d my husband’s handwriting on them. The driver (who had been sitting at the top of the following shipment, perched high up at the vehicle – I think he thought it was amusing ), insisted that those boxes belonged on another cargo. Now we did not have some reason to assume that the boxes really were ours whatsoever. We simply trusted that he understood what he was referring to, though, in hind-sight which was dumb of us due to what occurred with the TV which didn’t belong to us. We’d paid the massive bill in total, and in great faith which our items would all have been sent. It was just when we had finished unpacking and began to settle into our new house that we understood just how much was really missing.

According to my experience together,  is a nightmare, so they failed double my dispatch weights, I’ve a lot of things. I attempted to perform argue, they did not cover anything. End of this my movement I am extremely upset and angry. Please be conscious of this business, and do not proceed together. Marry B.

Thank you Atlantic Van Lines for what’s become the best moving experience I’ve ever had!

The office employees were well organized, educated and willing to do what it took to make my company. 

The guys were on time to the pickup, introduced themselves, got all of the newspapers organized and got for it. They left a game plan and stuck into it, they had been in and out over 3 hours.  PERFECT!

The delivery guys were also great!

I had two minor broken things, nothing to shout over but it still ticked off me, I called to report that the harm and has been directed on how best to go about using it rectified.  After a few months I got a reply, although it was not precisely what I needed it was shut, so no complaints.

I’d hesitate to use again or recommend Atlantic Van Lines.

Atlantic Van Lines helped me with my move to get work at November 2012. 
I’ve had many motions and this one has been the best I have had.  I had no difficulties with the office team, all of the guys were quite simple to use and cautious with my belongings.
The price was within 15 percent of this quote, no surprises, no delays, no issues in any way.
A large thank you for Jenn who had been my sales rep, and she had been friendly and quite simple to utilize.

The did an excellent job, the cost was quite close to what I had been told. I’m quite delighted with the service that they did for me.Everyone was quite nice and useful, I’m rather pleased that the only thing broken was two drinking glasses. The did an excellent job, the cost was quite close to what I had been told. I’m quite delighted with the service that they did for me.Everyone was quite nice and useful, I’m rather pleased that the only thing broken was two drinking glasses.
The women at work constantly helped me when I predicted, they helped me fix a Fantastic afternoon for your delivery so I could make plans for my childrens college

My husband could not be there so that they took apart the beds for me that was really beneficial.  The guys were quite favorable and caused no issues.

According to my experience with these, and about the other testimonials I must have read prior to using them, I do not anticipate much from Atlantic Van Lines within this particular review. Additionally, as a result of several businesses recorded, I expect a lot of them are similar. But, I will talk to Atlantic Van Lines, also possess them really lacking concerning honesty, support and client support, so if that keeps someone else from becoming hurt, it is worth my time. We had been quoted $1700 gst for its transfer in 2 storage units to my brother in Richmond, BC to Edmonton, AB, that was why we went together (other estimates were $2000-2300). There is a reason their repetitions do not give their last title as this finished up over double at $4385 – when they have your material and billed you for packaging (the majority of the material was already in boxes) and additional weight (which they never confirmed to people ). Secondly, though this was launched in October, also organized finally by ancient Dec, the real move (because of all sorts of motives ), didn’t occur until Jan 4. We didn’t get the things delivered before Jan 31. We had been quoted 3-5 days following the pickup! I really could go on and on with each of the unscrupulous practices they employed AFTER they chose up but suffice to say they pretty much hold your items ransom if you don’t do whatever they need, such as paying the exorbitant sum they need, and inside their provisions (signal this record to mention you wont dare or you wont get it). I knew there could be some overage depending on the fact that moving businesses are commonly about the BBB poor lists but not 2.5x the initial quotation. To add injury to insult, my wife was quite worried with this because of the fact that she felt cheated on that the whole procedure. So avoid Atlantic Van Lines Toronto, on Kingston St in Toronto at all costs! 416-335-1771. Rip-off doesnt even start to describe the encounter.  And it is really funny to determine that their 100% client satisfaction guarantee. Our pride is similar to 10%.

In general, my experience with Atlantic Vanlines wasn’t positive. The business first quoted me much below what I understood all of my things would consider, and in spite of an itemized list nevertheless underquoted that the last price significantly. The pickup was punctually and went nicely – that the movers were very professional.  I had been told throughout the quote/initial discussions that the delivery could be between 4-7 times and could be given a telephone call 24 hours ahead of time. On day 8 I still had not heard anything so I called in to investigate – I was told that the truck was postponed and they couldn’t estimate my transfer day until at least 10-11 times complete. I had been frutrated that the firm had informed me 4-7 times and hadn’t even bothered to call me to inform me that there was a delay and they said that they never assure occasions. I know that delays occur – but decent customer service is to notify the client! The support agents weren’t beneficial or even liberally understanding. When I did get the phone that my furniture will be coming, the representative attempted to inform me that my total was $500 more than it should’ve been! The agent obtained the quotation sorted with no apology. Then when I attempted to pay by credit card that they needed to charge a 3 percent commission – that adds up! This is a hidden commission which wasn’t identified from the first quotation when I specifically requested about all probable fees. When the drivers came, I handed them my money order and they contended with me rudely that it was the incorrect price. They needed to phone head office (clear ) to find the perfect amount – however, their mindset was quite impolite.  The movers cracked the paint off my walls and lightly flicked it to the ground, smirked and did not apologize. A number of my furniture is a bit worse for the wear and there are numerous crucial screws/nuts/bolts missing out of our bed, kitchen table and armoire.  I would never reccommend this provider.

We had a very long distance move for this organization and a long-term storage.  We just got our possessions and what was obtained in order.  I was worried since the products have been in storage for a while, but what arrived in good shape.  I’m not the individual to whine of a few cups and plates ruined.  My bicycle and TVs came, and I had been relieved.  They took good care of my dispatch and I was really impressed.  Unofrtunately we proceeded before with a different firm who wasn’t so cautious but this movement has been shown to be a great one.
We even came to pick up some of our babys items, and they had been so accomodating.  I was inside their own warehouse and it was tidy and clean.  I saw among those men sweeping (lol) that is refreshing to watch!  The warehouse supervisor let me load my vehicle, and we even had a fantastic chat.
I had been waiting to take my delivery so that I am able to book judgment, but this movement turned out to be a great experience. 
I am aware that people will take thier time to write bad reviews, but I wanted to take my time to compose a great one, cause these men deserved it.

I just made a little transfer but it was still nerve racking!! I had been so worried about the cost being twice what I had been nominated, however Farah took the opportunity to cover the record of what I had been going so I might find a closer cost. My cost arrived over $700.00 of exactly what I had been quoted, which had been good. Thank you Naomi along with the Atlantic team to get a Fantastic job.

A large thank you for Atlantic Van Lines due to their excellent service.   I had a little move from St Andrews, NS to Guelph, ON and they provided a Fantastic price and Wonderful service.   My transfer Wasn’t little but I treated me with exactly the Identical Quantity of respect as every other client.   The sales reps were Good.   I had my things in storage in their warehouse for Approximately 5 weeks, and had seen the warehouse.   Facilities were clean and the staff was quite useful.   They allow me to bring a couple items into add to the saved products and didnt charge me anything additional.   I’d fulfilled the office team and the women were quite nice – I likely know all of their life stories by now. . .lol
The cost was very fair also, particularly for storage.

This business is awful.  We had been initially quoted to our transfer 4000, but once we called a week following our pickup to figure out the true cost, it was 7000, and our possessions had already been sent.  We ended up having to cover this sum to be able to receive our possessions back.  After the delivery truck came, we were informed we needed to sign a paper saying that we’d received everything in great shape even before the truck had been opened.  As it was started, we were bombarded with ruined furniture, a lot of it entirely composed, boxes markd”Fragile” were upside down and smashed under thicker boxes, and several boxes and images simply never revealed.  This firm turned what had been an intriguing movement to a nightmare.  Avoid at any cost.

Don’t hire these men, at least if you are going from Edmonton. The service is dreadful, the touch is bad, the packaging and storage is dreadful and harm is large.  1. 7:30AM we have a call that the movers could come between two – 4P, they NEVER arrived or called that afternoon; we followed up and they subsequently came VERY LATE the following moment. They nearly literally stuffed and chucked the things in with no business.  2) regardless of their promises as well as the gentle manner of the most important office individuals (Artur and Anita), the transfer itself was bothersome and NOTHING happened in time.  3) their numbering of our deliveries had been so poor we believed we had been overlooking 3 boxes; we had just 10 days to unpack everything; they promised to confirm the warehouse but not known and never did assess; 4) there was horrible damage, with holes directly across the side of a cupboard, table finishes scraped to bare wood, table tops fully scratched seriuosly damaging a high gloss finish, a dresser with the entire foundation knocked off and the side seeming like it had been chewed it had been so battered.  There was nothing great about this movement but for the fact that the boxes came, shattered and shattered, a wardrobe box smashed to half of its size,however we packed all boxes so that the contents were good.  Rating? Punctuality – 0; cost – moderate; timeliness -.5, followup – 0, sales folks – fine enough, 1.   I really can not believe that I let them choose our things…    
Do not use them.  In fact, do whatever is necessary to move your items yourself and lease a truck.

We utilized Atlantic Van Lines due to their exceptional reviews. Not only was that our materials delivered late (4 months ) but the majority of that which was managed by the skilled movers was either damaged or broken. Plus we obtained someone else’s photos that have still not been picked up from the organization. And you can find 10 boxes which are still lacking. To add insult to injury, the GM of this provider claims that when we file a complaint with the better business bureau;”I guarantee you that in the event that you submit a complaintwith that the BBB, Atlantic Van Lines won’t have the ability to provide you with anything, along with the BBB is only a mediator and won’t make us cover anything. You submit a complaint and it’s offered for us to react. I guarantee you that in the event that you do submit a criticism which our reply will be somewhat straightforward.” How’s this for customer support?

I wouldn’t proceed with this corporation.
They appeared to have great reviews online and the quotation they provided was quite wonderful. They originally had really great customer support, prompt answering of emails and telephone calls. Then it all went downhill.

They dropped 4 boxes. And never heard back from them despite repeat emails and telephone calls. They showed up in the new location with two items which weren’t ours.
They also offered 7-10 days to shipping our stuff – but it did not appear until about 3 months later.
There clearly was some mild harm to your furniture. More worrisome was that the missing substance.
Do not proceed with this provider!

After surfing a few firms, made a decision to proceed with Atlantic depending on the very low estimate. The government and first contact was positive and professional, and we’re eager for the transfer. Caution: the quotation is all based on delivery weight – we sent twice our quoted rate, so the price also raised.  While the customer support agents were both professional and curteous, we had another experience entirely with all the real movers. While punctually, their stock list did not fit the tags -‘dressers’ have been indicated as’mirrors’, and also the condition was not recorded.  Although we’d taken good care to wrap and protect our own furntiture, it still arrived damaged. EVERY SINGLE BOX came with fairly severe devastating damage, lots of with holes, tears, and shredded corners, bottoms and corners. The majority of our furniture came with acute gashes, chips and scratches – that the movers were fairly rough with all the substances.  Paradoxically, the only things that came unscathed were that the glass panes. Had we never taken so much attempt to defend the furniture, the more harm to our possessions would have been acute! This terrible experience has left me wonder with a moving company in the long run – that I will probably not use their support again, and that I caution others from it also.

I obtained quotes from a number of businesses and opted to select Atlantic for my latest transfer from Ottawa to Toronto.  They provided me a  qucik turnaround time for my pickup and delivery.The men were good in either ends, everything was wrapped and well cushioned.  They gave me a couple plastic wraps to the sofas and mattresses that I happily accepted being that it had been this type of poor weather daily.  I don’t have any complaints.  It was a really chilly day in January if they were unloading, but I didnt hear a peep from these men.  Really delighted with the serivce.
A. CraigToronto, ON

Atlantic Van traces recenetly transferred myself and my son home from Halifax to Kawartha roads, we were actually hoping to keep the price low but did not wish to go messed about with a”fly by night business”.  We moved to one of these quote sites and filled out the form, I must have gotten 10 answers instantly!  After going through everything and checking out everyone I narrowed down to 4 firms.  I talked to some aldy called Anita in Atlantic and she put my worries at ease with her patience and comprehension of our scenario.  The man who arrived for the pickup was very fine and parked his huge truck right up to the porch, place the ramp off and on they went, in and out within one hour.  We didt have somewhere to move to immediately, so Anita ordered to our stuff to keep in the storage before we were prepared.  The shipping was also good, those men found thier way round the cabin road with just 1 call for instructions (which can be fairly amazing in our region full of fire amounts ).  I would strongly recommend this business to anyone who wants to make a move on a budget, we just had a couple small cheap items broken which we sort of expected in this a long move.  Great Job Atlantic!!!