
I am very upset I did not read many reviews before I used this company. There are so many things wrong with this group that I could write about it all day.
First off, the price the estimated and the price they charged were very far off. They only had two people and one of them clearly hadn’t moved much before as he had to ask how to move many of the items. The other guy was Darren, the person who runs this company. We had a simple one room apartment move to another apartment just 30 minutes away. It took them over 6 hours for this move, and if it wasn’t for myself unpacking a bunch of items off the truck while they slowly moved things off the elevator, it would have been over 7 hours.
While we were unpacking we found that they broke our Colts LED lamp, spilt all of my girlfriends jewelry and just put it in a bag, and best of all dropped my Xbox One on the wood floor and then instantly blamed it on us for the box it was in. The xbox now will not read disks and they refuse to refund anything despite they’re “If damage occurs during your move, we reimburse you the same day” BS policy.
Best of all, I think this company doesn’t realize they are in the customer service business. After contacting them about the broken items, here are some of the insults and just disgusting-ness from Darren (their head man/”CEO”);
“Roughly calculate, appoximate, guess, ballpark, etc. You get the picture!!”
“Your lucky it was done in that amount of time”
“If the payment doesn’t go through as the receipt states, then you will pay attorney fees, court cost, and immediate garnishment.”
All in all, we had everything packed and ready to go for a ONE BEDROOM apartment and it took them over 6 hours to move it. They are very rude and inconsiderate in person and when you contact them. They WILL break items of yours, and at least from the 2 reviews on here, you will have to take legal action if you want them refunded. If there was a way to give a 0 out of 5 for this review I would not hesitate to use it. THIS IS A BAD COMPANY, I WOULD NOT RECOMMEND THIS TO ANYONE!
My advice to anyone contemplating using Telephone two Obligation movers is DON’T! I phoned them over 30 days and left messages before the mailbox was complete. Not once did I phone me back. Additionally, I purchased a Groupon and that I am not positive whether this is the kiss of death. I said it in my messages and possibly that’s the reason why they never called me back. However, I would never patronize a business that treats their customers in this way. Stay away at all costs!
Terrible experience.
Not certain what was happening with the man who answers the telephone, but he could not be bothered to phone and assess his times/info before establishing an hour or two late. When issues came up during the movement that his phone went directly to voicemail for months because it had been”complete”.
Especially we were billed for their errors such as a truck which we did not desire and other moving things they attracted. The following details were discussed earlier we left the reservation. Then it took about 3 hours more than they promised it would, additionally charged us for it. They then broke bits of furniture and our ceiling/walls getting things out. All this once they showed up late.
They’re a couple of people attempting to conduct a company from a home.
This firm has a great deal of great things that brought me! The reduction, the payment program, the way that they charge each time worked (not only hourly) along with the harm policy! They secure my possessions really well so nothing has been ruined! The team was professional and fast so that I did not feel cheated or more billed. They have been efficient and obtained all of my possessions on the vehicle! What I had been billed was far better than every other firm quoted me at! I had them pack, load and unload and that I managed to be set on a payment program with no hassle or hassle. I’d certainly recommend this firm to any and everybody!!
We ordered for two movers and a truck at 9am. We utilized Groupon. They did not show. The supervisor couldn’t get to the mover by telephone. Was he hurt? We believe he had been sleeping off a hangover, because it was St. Patrick’s weekend. We obtained the truck ourselves and proceeded to wait. They laps to get a 4pm Pickup. They didn’t reveal! We began loading the truck ourselves. They eventually came at 6p. THEY WERE 9 HOURS LATE. They have been excellent movers. They secure everything outside our own experience, which can be high. The supervisor had the guts to dispute the speed over the telephone after all was done and said. “As you already used Groupon, I will not dismiss it further.” Lesson: If you utilize Groupon, they will arrive whenever they feel like it, even once the headache goes away. The direction is dreadful. I seemed on Angie’s List, and they’re not recorded.
I’ve moved several times and this team was undoubtedly the finest I’ve ever experienced. They were quite professional, took good care of my possessions and packed with the toilet so tight I couldn’t find a sheet of paper between pubs. Normally I receive a 24′ truck and the team must make two trips to provide my possessions. (that cost more since it requires more time.) Telephone two Duty Movers managed to fill everything on a single truck without hurting something!! They have been known to me with a buddy and I’m a solid believer in writing reviews since I store so! I was really impressed!
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