
I completely agree with all the negative reviews on the firm! I’ve moved at least seven occasions in my life up to now, but this really is the worst company to use. They never moved our things since they never showed up, nontheless we never got our deposit back and because of them we lacked additional costs for not having the ability to go out the afternoon we had been presumed as well as the new tenants couldn’t move in. We also had to appear for work in new place and needed to remain at a resort for two weeks before we made structures for brand new moving business. And Jason was the worst. He left us hanging!
Nightmare. I already posted an overview about our nightmare movement, which included utter incompetence, greed, lying, and [EDIT].
We filed a complaint with the BBB and Excalibur consented to a $800 refund to its packaging stuff they billed for but didn’t supply. As soon as I reached out to turn to arrange the refund that they hung up on me heaps of times during business hours, laughed at me, gave me the run around, and after placed me on hold for two + hours once I was still naive enough to believe they gave me a [EDIT]. We ended up performing a partial chargeback but they’re the smallest of the low.
Excalibur lent us a price tag, showed up on going day and more than doubled it. They took our items, guaranteed a fair shipping date, and then kept them for months more than they’d stated. After we called to say our frustration that our telephone calls were ignored and unanswered 90 percent of their time. If we DID get someone on the telephone they made it very clear that they couldn’t care less about us or our items.
After they finally brought our belongings the truck was filled so full I could observe how squished and ruined my own possessions were from within the home. They broke serving dishes, even a wise TV, a timeless gameboy, ruined both of their dressers, stole one of those boxes of spirits and left us a little someone else’s clothes. Even though the movers were here they also requested mepersonally, a homeowner that they do not understand, if I could inform them if some puzzle items were mine or not. They did not understand. Who knows. It amounted to some sticks, a guitar, and quite a broken mirror. They were not mine so I told them so, but what should I were not honest and desired a guitar?! Then the movers clarified that they were mixed up as their truck was stopped by the authorities and searched for medication during the night before. They showed me photos. I wish I had been lying, but I am not imaginative enough to make up this.
While I attempt to call to find out how I could file for reimbursement in my broken, broken, and stolen items, the way I could find back this bin to the right owner, and possibly to followup on our movers maybe becoming drug mules, no response. Obviously.
Do not use Excalibur. If you are likely to move quite a way and are contemplating going together to the moving needs, rather just collect all of your things in a huge heap and light all of it on fire. You are going to be less stressed out for much less time.
If you’d like images of my items, how shattered and broken it all showed up, I would be pleased to talk about, simply drop me an opinion.
In the event you were the transfer using KP0632 Blue decals, also contact me personally! I’d love to get you back your stuff.
We utilized Excalibur to get a transfer from Little Rock, AR into Reno, NV. Aside from the customer support which was provided when we determining which mover to utilize, there was really little to recommend them. They came in Reno about a week and a half once we did, they charged much more than they anticipated (though we had been quite cautious when listing our things ), plus they broke one of those shifters in my bike and awakened the handle bar wrap. It cost approximately $260 to mend, but they just paid $15 once I registered a claim. Apparently our stuff has been insured by weight PER EACH ITEM. That’s, of course, absurd since little things are often worth much more than 60 cents per pound plus it essentially gives them a free pass to harm whatever they need. I really don’t know whether they’re better or worse compared to other moving classes, but the lesson I learned is that when there’s a way to transfer your things by yourself, you ought to do it. Even should a U-haul prices about the same, at least you’ll be accountable for what happens to your belongings.
Https://www.yelp.com/biz/excalibur-moving-group-boynton-beach?hrid=UsOg22nVupZIrLSCRAWvdA&utm_source=ishare&utm_content=review
I’ve employed moving companies & agents many many times before. This agent is undoubtedly the worst. I’ve been looking for nearly a year to receive my merchandise back but no chance. I must have done my homework and see the testimonials. They were very fine until I sign that the moving contract. After my household products were in their own processions, they toyed with me personally. They waited till they had a second delivery in California to unite mine together with the purchase shipping. So that pushed out my date to six months afterwards. I needed to go purchase & borrow family things. My spouse and I also had two suitcases of clothing each to reside on. Around a dozen boxes had been crushed and all the boxes had been soaking wet from sitting out in the rain until they filled them, my desk had fractures, , my $3k bicycle was lost, and four boxes, and two pricey floor lamps along with a leather seat. My husband left calls and document reports prior to my motorcycle was returned. And that took approximately five months. Customer Service wasn’t any assistance, refused to assist since they state they’re a broker just and not accountable for your moving business itself. I stuffed a police record but that got buried beneath more critical situations, which I know. The remaining missing products, I must give them up. The most precious box I cannot replace’d my kids’ photograph albums together with my dead dad’s Army photographs. I hope that they get shutdown fast before a different family need to experience chaos.
Don’t use this organization. I made that mistake January 2018 and to this day have yet to get my merchandise. Oh they talk a fantastic game. . Signal you and then you may as well just provide your possessions to Goodwill you would get a better prospect of purchasing them back. As soon as they have ownership of your possessions they attempt to extort you to get more cash. They then pillage each box which you have. They don’t have any respect for your possessions they’ll be returned to you busted busted essentially garbage. I won’t rest until each and each of these is in jail for what they have done. My possessions are gone… when I could speak out and warn someone else until they get a opportunity to do it to somebody else again. And I expect they lose everything they’ve exactly like they did to each and everyone of us. They do not think the grip on to your possessions while you’re doing prison time
I wish I’d read the reviews before choosing this firm to move 1bed flat from Houston into NY – it isn’t a moving business but just a broker, that guarantee things which won’t ever occur and as soon as you cover them and also have your belongings picked up, there’s not anything also they will do for one to ensure that you will have a great experience or perhaps get your transfer delivered to the 21 company window guaranteed. I might understand if there wasn’t delay or whatever occurs, however, they really don’t answer your phone anymore, do not respond to mails and do not actually care. At this time, I am attempting to cope directly with all the moving business that really is performing the task to determine if I still can get my relocation over the time guaranteed. Dealing with Excalibur has been the worst experience in the past, do not hire. I wish I had been advised since the start that they are a broker instead of really looking after your relocation. Honestly, I would suggest to cover more and simply don’t manage this corporation. While I read the testimonials (sadly only after I’d closed the bargain ), despite all of the terrible reviews, there weren’t many great reviews and I had been hoping I’d be the lucky person to have a regular encounter. But what written from the terrible reviews is also and I won’t ever seek the services of this provider again and my proposal for you will be: detract out of these.
There’s not a selection of ZERO celebrities. Don’t use this provider. . .DO NOT!! Find somebody else to organize your move. Apart from getting cancer, this is the worst experience of my entire life. They look so pleasant and useful till they get your cash and prior to the transfer. As soon as they get your money and also the transfer is complete (even before the transfer is complete) that they won’t answer their telephones. They’ve a 24 hr customer support number that they NEVER reply. Should you leave a message DO NOT expect to be given a return telephone call. It will not happen. This firm Excalibur and the firm they booked our relocation together with, American United Vanlines, are equally the very unscrupulous businesses I have ever worked with. Our dispatch needed to move into storage ($1200.00 a month) and subsequently was sent into the home we’re building. Never have I seen a lot of ripped, smashed and shattered boxes. Our furniture has been damaged and broken. This is our 10th transfer and we’ve not experienced anything similar to this. There’s absolutely not any customer support and believe me they won’t care 1 thing on your household products. They need the previous payment in money or Postal Money Order. That’s because they know you’d not voluntarily pay to get your merchandise ruined. They took the cash and walked out once the products were away from the truck. We needed to employ a person to transfer the boxes in which they were supposed to proceed. Furthermore, they use bait and switch in their pricing to the transfer. They offered us a price after having an accurate stock. When they arrived at our home and had already started placing things on the vehicle that they stated the transfer price was practically doubling. They literally held our products hostage before we agreed to cover the higher cost. In addition they stole our printer and computer and everything which has been packaged with boxes that are manufacture. We’ve registered complaints with DOT and FBI. HORRIBLE experience, dreadful company!!!!!!! Not certain exactly how these scam artists sleeping through the night. Our finish move cost was nearly $14,000.00. We began with a quotation of nearly $8000.00 BEWARE. . .DO NOT USE!!!!
Don’t USE! Or expertise with Excalibur Transferring Group was dreadful. Moved from MD – both CO and important of our kid’s family products where ruined! A toy hauler showed up with his things and they REFUSE to return emails or calls to cover harm! RUN AS FAST AND FAR AWAY AS YOU CAN!!
I wish I’d have read the testimonials for this garbage business. Because I didn’t, I’ve combined the huge group of those who’ve been ripped away by Excalibur. I paid a deposit (huge mistake) obtained plenty of guarantees out of Jason Cardone, who’s no more available by telephone. The business is merely a broker, so it is likely only a couple of people sitting in an area with a few phones. Nobody showed up to pick my stuff up. I had been told that nobody will be arriving! How can it be possible that the state of Florida hasn’t closed down this clear scam of a organization. I’ve been attempting to receive my down payment back, but it seems increasingly like that I never will. I understand I bear any responsibility for this. Everybody I’ve spoken to there talks and seems just like a con artist and I’ve found that this is certainly true. Do your self a favor and invest more and receive a real moving company who’ll do exactly what they say.
If I can do 0 stars I would. I named the business July 13th to receive a refund. I had been advised that the payoff would require 21 days to get and that it would come to me as a test. I’ve called them several times concerning the refund after the 21 day period was completed. I had been told several unique times which the refund could be sent out on Friday (08/17/18, 08/24/18 and 08/31/18). From September 20th the firm quit taking my telephone calls. It’s now October 29th and the only way I could find a hold of these is by using other people’s mobiles. I now call another week. After I tell them my title I’m put on hold and I usually hang up after 40 minutes. At this stage I don’t think I will actually receive a refund back and that this provider IS A SCAM! PLEASE STAY AWAY AND DO NOT DO BUSINESS WITH THEM!
The sales men are from another world and they’d say anything to receive your purchase and if they select the items they’ll give you a leg and arm. And you’ll be left without a option except to cover them in the instant. That means you need to think about $x two along with what they initially quote you. Regrettably I needed to go together for two of my motions and that is closing – I wouldn’t suggest them for anybody else. This is time period robbery, I do not know if I could register a case from these
My mother thought she had been hiring them to transfer her from Florida to Colorado. After the movers showed up (two weeks late) it had been a very different business. Excalibur didn’t clarify that they where just a broker. After months of battling with both Excalibur and the firm they shot her possessions, she eventually got her things two weeks afterwards. The moving business that transferred her furniture was first Pac-N-Go. Come to learn that is just two men who operate a desire t be moving business from a flat. The men and women who unloaded the shifting truck in which hired off craigslist. My mothers possessions where chucked onto the truck and nearly everything is ruined. We’ve got over 100 images of my mothers stuff that is broken or has holes in it. We’ll be hiring a lawyer to attempt to find some cash back with hopes that this will not happen to anybody else. Please to your sanity to don’t go through this corporation. They won’t assist you and they don’t care what sort of people they employ to maneuver your”lifetime” throughout state.
When reserving through this agent I spoke together with the requirements of my transfer. I advised them of the absolute deadline I would have to be from my previous flat. Then he explained that they’d specify a pickup window for my possessions that would incorporate the last move out date. I consented. Two days prior to the move I got an upgrade call saying that what was on time in willing to go. On the day of the transfer, the movers called and said they had been backed up on a different movement. I advised them that my rent was up and this movement was organized over a month before. They said there was nothing they can do. They never revealed but still billed me over 800 bucks in fees. I always attempted to phone a manager or any representative of the provider. Nobody would reply. They took my cash then dismissed my calls. I filed a dispute with my bank. But, Excalibur supplied a copy of a cancellation coverage. I never pinpointed. Excalibur did not appear!
I moved through Excalibur for my transfer out of SLC to Chicago. They offered me the notion that by working together with them my move could be anxiety free and they’d work to help keep me updated during the procedure. I had been told I could anticipate the shipping of my possessions 7 days to 14 days after my move. I’d recorded my date available to get by as Sept 29. It’s now October 22 and now I’ve received ZERO communicating as to when I will have some of my possessions. I’ve needed to reach out into the moving business (Excalibur is a broker firm, not the movers) myself several occasions to request a status update of my possessions. Was told my things were in transit several occasions, before being told that they were actually sitting in storage since my transfer could not be warranted. And following several complaints to EXCALIBUR, I had been told that the movers ‘ are in compliance with move regulations and also have around 30 buisness days to shipping my things, until then there’s nothing I could do but wait patiently. As soon as I consented to utilize Excalibur I’d assumed that my belongs will be transferred a carefully and economically across the nation. I had not been made aware that my possessions would be put in storage nor that my transfer was just two little and would have to be piggybacked, place onto a truck with many different peoples possessions, until it could be delivered. I had been told Wednesday Oct 17 I might expect to hear out of a motorist shortly and anticipate delivery by Friday, Saturday, or even maybe Sunday. Today (Monday Oct 22) I heard there were multiple licenses in my path and I had been the complete last shipping and could receive an upgrade when one was available. This information was supplied from the movers I needed to reach out to myself. Obviously, I should have gone throughout the movers myself and averted Excalibur entirely. I paid $1334 into Excalibur (for what exactly I’m unsure of) and will need to cover $1566 into the real movers. I won’t use be utilizing Excalibur for any future movements, and I won’t be recommending them to my friends.
Worse experience I’ve ever had with a moving company! I called to find a quote that was 2200 to move from Connecticut to Florida, then come to moving day the movers told us another sum, that had been another $1000 additional on! There was not any communication with the organization or the movers! Then the movers Inform us we’ll get our things from the next 5-10 days. Which nobody inform us from the start it would take this long. After day 6 we predicted which again NO communication, client support saids she wants to call the movers to determine where our things are, never calls back us! Next day call again same thing, she wants to call the movers and will call us back, that never occurred. Then we’re told our things will probably be there between 5-14 days out of our move. Ultimately 10 comes, movers telephone us inform us they’re in New Jersey and will be in our location at the subsequent two days. Day 14 movers eventually come and informs us they’re charging us a second $100 since we’ll on the next floor. This wasn’t within our contract, therefore the most important mover was angry and did not help bring about our things and hauled in the vehicle! We never got an apology from the business or the movers or just a refund! In my opinion do not use this business, they aren’t a real moving company, they’re agents!
Much like all the reviews I’ve read on this particular page, our experience was quite negative. We certainly have to have done more exploring into this business before we ever sent them cash. We didn’t realize that they were a broker. Each of the agents I spoke to were super friendly and nice. Some things to know about that may be a part of the ways to lure you.
1. They provided us around $1800 off as a truck was making a delivery to a vague city near us. (I felt as though it was my lucky day).
2. When they predicted 72 hours in the projected pick up to get a more precise stock – that the cost went up roughly $5,000. When my husband and I wished to speak over this shock improve, the representative needed to hold. We really should have hung up. Calling so near your intended departure and understanding of the purchase price increase puts individuals in a rush, since they haven’t proposed another option and also feel trapped. At this time we really did fine another payment (really bad idea). Then if the movers arrived the cost went up more. $799 packaging charges, $12,000-$14,000 called for its transfer!! At this time we had a superb friend with us that immediately discovered how much a U-Haul could be and we advised the movers we needed to violate the contract since it was simply too pricey. We’re lucky to get guys from our church come and fill the U-Haul (something we’re hoping to prevent ) and even when we never get our return, we’ll still be saving $ from exactly what the entire price would be if we’d used this organization. All I will say is BEWARE and do not be as naive as we all were.
I’d called and asked a quotation from Excalibur Transferring Group (known as”EMG” out on). Once finished referring to the quotation the salesman asked a deposit to secure the moving date. I hunted and also paid a $500 deposit. The conversation stopped and I wrapped up. Then I proceeded to view their online testimonials and watched their online existence was dreadful and promptly called back to be able to get a refund. During the telephone call I talked with a manager and later moving back and forth, being advised a”warranty” of a complete refund if I’m frustrated with the transfer, being told he’s stating that on a”documented telephone call” that I was oblivious was being listed, he eventually consented to give his cash based on this contract. I waited a week also known since I’d yet to observe a refund input my bank accounts. They claimed there’s a 21 day waiting period. Then I called again after 21 times to be informed it’s really 21 business days, and certainly will probably be in my thoughts that evening or another. I still have yet to get my refund and they’ll now prevent my telephone calls. This company is a scam and you ought not cover any deposit for this particular business. I have never been issued a refund, nor have I ever had been serviced within my transfer from EMG.
This provider often misrepresents itself as a company whenever they’re a broker, so that they sub-par to arbitrary businesses which affects quality management. The majority of my things came damaged, Lots of never came. They deliberately underbid subsequently frequently hold you things hostage for double the charge agrred upon. I reported them to 3 solicitor generals and here: https://www.fmcsa.dot.gov/protect-your-move/file-a-complaint
DO NOT USE THESE FRAUDULENT PUSHERS! My mom gave a deposit to this organization and they were assumed to appear now”late afternoon to early day.” Following 10:00PM I began to consider myself that something was shameful. 1 quick google search brought me into innumerable reviews saying that this provider is really fraudulent & a lot of individuals have lost all of their possessions to the organization. In 11:30PM my mother got a phone from one of those snake oil movers stating they’ll be in our home at 10 minutes! I told my mother to cancel the fee and after both guys came IN A BUDGET TRUCK (NOT A TRUCK OF THEIR OWN WITH THEIR COMPANY LOGO LIKE THE site SHOWS) I informed the motorist”Thank you a lot for being over 12 hours late, since if you had not been then I would not have discovered each one of the deceptive statements in reviews along with your own BBB rating of a F.” Subsequently the driver sat there and said nothing while he had a nervous/awkward squinty grin on his head entirely revealing his cowardess. I advised him”so that we will not be needing your support” and after I stated that both guys rolled up their chimney and they removed. I understand we must have failed research prior to committing to the deposit. Plus All the five star reviews on the webpage are created by these to level out their ordinary
Horrible, horrible business. I chased midway through understanding I’d have the struggle to receive my deposit returned but at this point, no assurance in the company handlings, I cancelled, informed the organization and third party driver verbally, the bargain was off. Cancelled. The next party movers and Excalibur took my possessions anyway, without consent, and are currently refusing to provide me my own private belongings. I’m in the process of getting legal representation in taking legal actions against Excalibur Transferring Group and their hired third party transportation company. They’re now in the ownership of my possessions illegally.
DO NOT USE THEM!
Jeanne S
Our shifting experience was dreadful. My wife spoke to them and once they’d sold us that has been where they ceased caring. They are agents, regardless of how they represent themselves in their site and after they’d contracted somebody to select up our stuff, turns out they were simply sending it and they were late picking up it to boot. They charged us an excess fee which hadn’t been brought up earlier and insist we pay them in money.
Our stuff sat in storage for more than a month with no upgrade even though calling and calling. Then another moving firm was contracted to eventually move our belongings out to Texas and many boxes are missing. We predicted and basically they do not care nor would they give us some sort of reimbursement for our material. I am just thankful we did not take much out of our condominium and took the majority of the important things in our automobiles.
Crooks, unprofessional and master-liers! You are better off leaving your family products behind than needing any kind of company with those scams! If you’re so distressed b/c zombies have taken over the world and no additional entitiy can perform your relocation then fine call those winners, however if Greg Hogan occurs to pick-up the telephone hang up the F!! He’s the first sleaze unable to make anything happen! He talks a big discussion to offer his useless quotation, but after you cover the intial deposit updront great luck catching team or him then! They estimate far low to lure prospective saps simply to Screw you over after!! Its b/c of businesses like this that provide other movers such a poor reputation! The entire industry should attempt to revoke their license, if they really have a ligitimate one! We ended up havig to employ and pay another moving business. Avoid these people and save yourself pain, anxiety, and cash!!!
HORRIBLE. Why can not I offer 0 stars with this dreadful business? From begin to complete my movement was a nightmare. They were two months late picking up it to begin with, I’d particular conditions with this movement and that I reserved at in February for June. 4 weeks to be certain that a truck will maintain KY having a 5-6 day date range they can select up until I needed to return to CA. FAIL. Then the firm they hired (48 States at Maryland)to pickup my transfer took 74 times to receive my things to me personally. Each piece of furniture has been ruined. I’m missing somethings. I’ve got a box which does not belong to me personally. My appliances have been ruined. They even had the guts to open boxes and then use the things from the boxes to match out the spaces onto the pallets. There were also boxes marked brittle on the base of the pallets with thick furniture at the top of those. Nothing has been padded or wrapped or protected at all. Are you really serious? Both firms failed to satisfy the conditions and conditions of their contract and this inspection is submitted on both businesses Yelp pages. Worst experience ever!
Do your self a favor and operate! Don’t employ this very unprofessional business! THIS IS NOT A LIE! Our important things STOLEN! Aside from that all glass we chose is SHATTERED! And we had been likely to proceed on a specific day and hoping they were planning to come on precisely the exact same day we ordered to but they didn’t appear!!! We had been stuck waiting for them to come for 5 days! And then they introduced a tiny truck which did not match ANYTHING! After we had been sleeping on the ground with NOTHING! They promised to come another day but rather they arrived another WEEK! PLEASE DONT HIRE THIS COMPANY. Over fifty percent of our things are gone lost!! Another half got ruined.
Avoid this moving business! This firm made our move so much stressful and I swear that we would never wish to move again simply because of these. So originally they contacted us and talked about how good the moving business is and bla bla. They’d call us regular to find the company from us. But when they obtained the deposit they did not bother much. Called us only a day before to confirm the pickup and then again there select up time altered repeatedly. There testimonials are great and that I am not positive whether it’s real at all on account of this experience I’d had. They aren’t professional and they all care is only the cash. No individual came in for first trip to give us a quote. They gave us quote depending on the count and when the day of transfer in came. They over charged us just like $1700 more. They hired a different moving company and they didn’t have any clue what excalibur had lent us and said it did not matter. Delay on delivery and they’d give us heads up on short notice. Not only that, when we obtained our thing there were few individuals which were ruined and I have been calling them often to have it taken care of but they do not return your phone back and each single time you call them they say that the will return to you. Really frustrated with the full staff and how things are handled. JUST go with the other moving company. Highly NOT recommended
Don’t use Excalbur along with the businesses it agents to. Especially West Coast Movers. The letter which follows was delivered a month past AFTER two weeks of attempting to reach someone to get a reply, and that I still have not had anybody get back together with me to solve the matter. Prior to signing a”contract”, the agent for your firm told me to find on the internet and do a list of my furniture and he’d care for the box count etc based on questions that he asked me concerning our home dimensions and number of occupants, so I was quite UPFRONT concerning the dimensions of this furniture. He said not to worry he’d estimate the amount of pubs (& meals storage) count according to my replies. Come to discover, he never but the boxes down in my quotation, the one I sent to sign and review. I must mention, Exzcalibur is GREAT, before you register the contract after which I could not get anybody to call me back for the entire world! I’ve been advised at least 6 occasions they had been”looking into matters” and might return to me and that I’m over a month later and still waiting. I FINALLY got a call from the shipping driver who’s assumed to be approaching this weekend free of RESOLUTION in my closing charge! I’ll be paying MORE THAN DOUBLE exactly what my quotation was!! I was truthful in my bookkeeping. DO NOT TRUST THIS COMPANY! It is worse than a scam! I’d rather have transported and loaded all around state as one girl than to bargain with them again. For your reading enjoyment, here is my letter to this organization and”the remainder of the narrative” (therefore FRUSTRATING!!) First quotation: UNDER $3,000/ $ PAID so far $4073 using a different $3173 on account of shipping for a TOTAL $ 7,246.
Spending an additional $3,000+ is a massive financial burden for your own loved ones and yet, what alternative would I have? : Requested date for closing delivery: 08/15/2018, because of being sent: 08/26/2018 (I’d read testimonials, I know this Isn’t unusual and that is fine )
July 30, 2018
Dear Louis & whomever else that this thing concerns-
Reference Number: C5079103
I’m writing about my latest experience with your organization, Excalibur Moving Group. I’m rather unhappy with my experience so much & feel really cared for! I’ve phoned and left you at least THREE messages within the course per week of July 9th, without a return call. Up till then, I was pleased with the customer support procedure. Afterward , I experienced some fairly large problems, which follow along, I also have left a message to Walter who’s the representative who called to perform an overview of my closing decision on July 10th and he’s not returned or answered my telephone either. Subsequently, on July 16th I called customer support twice before reaching somebody. I had been told that they would check in it and then call me from the following day, I still have not got any communication in relation to the issue up to now. I never had a problem with my calls being returned or answered before registering my contract and also feel like I’m being averted since then. That of course has me even more frustrated and prepared to check into legal counsel or reporting that event to the BBB. I’d love to prevent this whenever possible, per word 19 (terms and conditions) please take that my written petition to solve this particular dispute.
Throughout the inspection by Walter, early last week, it had been found that no moving boxes were set on my own estimate/inventory record from the very first person who originally examined my quotation. I’d discussed both boxes in addition to food storage together with Louis which was missed at the quote also. Regrettably, this didn’t even cross my mind once I was talking with Walter as being a problem as it was discussed before. As Walter said , this is regular and should not have been overlooked on Excalibur Transferring Group’s conclusion. Naturally, this raised my price on the rear side. After Walter and I talked, I must have objected to the growth in price, but I did not, I consented to cover the growth and tried to be more conscious of this oversite about Excalibur’s part. After I was originally sent the stock checklist at the start of this trip, I had been requested to examine my”furniture stock” and register on it. I did this. It didn’t even occur to me that the food or boxes storage must be on this record also, I’d only ever been requested to put my furniture. I’d answered questions regarding the amount of rooms in my home, together with the amount of folks residing there as I had been unsure about how many boxes we’d have. My perception has been that these concerns were being asked so that the amount of boxes may be determined/estimated in your conclusion.
One more thing that’s actually frustrating to me personally concerning that, is that Louis and I had a few discussions where I voiced worries regarding my items being big and dumb, he promised me that distance wasn’t a problem for a semi-truck could be arriving to pick up things and that my quote has been based on weight rather than square or cubic foot, all I had to be concerned about was list my furniture pieces correctly and I’d be OK. In addition, he promised me that hauling bikes would not be an problem as well as sent photos of the interior of a truck using a cage type object that would allow bicycles to be mounted securely and safely in the ceiling of this”semi-truck”. My husband even called to create sure our comprehension of items was true because he did not wish to leave me here in Utah by myself when that was not the situation. He affirmed everything and was subsequently able to venture out into South Carolina understanding that Excalibur was focusing of these kinds of things. But this was not the situation. A semi-truck didn’t pick up our family possessions along with the truck which arrived didn’t have the suitable bicycle transport installation as mentioned. As stated by the movers who showed up, those contracted by your organization rather than real employees of Excalibur Transferring Group, costs are derived from cubic footage rather than burden whatsoever. The inspector understood immediately that my price would probably increase from that which I had been quoted. At that stage, together with time schedules being what they have been, I truly had very little option, what’s a man supposed to do? I think your organization understands this, misleads or flat out lies to individuals and takes full advantage of these sort of scenarios! I needed to take action to receive my possessions out to South Carolina. Knowing that I was upfront and true with all the information that I supplied, I moved ahead.
Nonetheless, as well as the problems mentioned previously, the movers were supposed to appear on Thursday or Friday, they predicted and confirmed they’d be there Friday between 4:00 — 6:00 pm. I was later called and told that they had been running late and they would not have the ability to make it on Friday. I was subsequently rescheduled until Saturday between 11:00 — 1:00. On Saturday, 1:00 went and came, soon after that time I had been told the movers were again running late as their past two tasks had gone within their allocated space and recorded items (yet another indication that this is a really common problem in”estimating” the belonging dimension ). At length, at approximately 6:30 pm Saturday, they revealed. But they did not appear at a semi-truck as guaranteed however a Penske truck, a which I might have leased myself, also it had been filled up with two additional customer’s possessions. I explained the situation and revealed the movers my possessions and it had been agreed that all our stuff wouldn’t fit in the space proposed. We made a decision to wait until the following morning if they can hit the West Coast Mover workplace (which will be the group you’ve contracted with) to choose what to do. After talking with Brittany in West Coast Mover’s workplace Sunday morning and studying that it might be AT LEAST a week until they can reschedule my occupation to have a bigger truck shipped, to ensure most of our possessions may be loaded on exactly the exact same truck jointly. I had been told that when I split my possessions it must just be a two — 5 day wait to possess the next part picked up. I had been convinced by Brittany that all our possessions, if loaded on precisely the identical load originally or picked up in two distinct occasions, would all be carried to the identical place in Las Vegas at which they’d be sent off to South Carolina all in precisely the identical moment. As a result of my time constraints, I went forward and agreed to get them come Sunday to load my possessions, trusting that everything will all fit, stressing the risk that my possessions might need to be split onto two individual heaps. The movers eventually arrived after 1:00 pm on Sunday. We worked together until nearly 11:00 at night so as to match in as many possessions as possible. Regrettably, not all of our possessions made it on that truck. I had been informed West Coast would call me by Wednesday, eventually on Thursday, I phoned and the dispatcher did not appear to understand something about my next load. She needed to call the movers in the region and arrange to get them pick up the rest on Friday”afternoon”. This was about 11:00 am until they came.
Besides all of this, added shifting my work schedule along with my traveling deadline, I had been charged over twice that which I’d consented to on the first moving quote in addition to an additional $1200 to the next part of the load.
I’d planned to cover roughly $1100 in the right time of our home pickup and ended up spending $2572.97 for its very first burden and $600 for the next part. This is along with the deposit of 924, that I had already paid on 6/11/2018. There’s also $3,172.97 on account of final delivery. This is going to be a grand sum of $7,269.94. That is more than twice what was originally bought at $2948.39. Please consult with word quantity 9 (in terms of conditions)”client has chosen a”binding contract to never exceed” cost, the whole price won’t exceed the projected sum: provided, nevertheless that customer supplies Excalibur Transferring Group having a precise description of those items to be transferred and the services should be achieved. Client has asked to have a quote supplied their household goods move, in agreement with 49CFR 371.113©(1). Client agrees to waive actual survey of their household products, and instead agrees to be given a binding to never exceed quote based upon the trucking supplier thing set of land to be hauled. If any extra bits, packaging solutions, weight or labour services have been added in the source or destination for being lent, the client will be billed for those services in the governing tariff prices……
I assert that I had been completely honest and true with my stock accounting, according to the above. I’d miss a few things, but inadequate to double the quotation. (a generator plus a saw)
I would prefer a reply back regarding how we could solve this in a civil way. If we’re unable to, then I’ll write my critique on your website in addition to proceed with legal counsel in this issue.
Sincerely,
I can not find one positive thing to say about the corporation. The folks in the workplace Maria, Steven and Nicole were readily the rudest people I’ve ever communicated with. There has been a complete lack of professionalism.
An abbreviated narrative of the move:
I reserved my move using Excalibur Moving Group back in January. My transfer was from Indianapolis to Fort Rucker, Alabama so that I could connect my husband who’s a military pilot. The movement was scheduled for May 15th. Yet on May 14th they attempted to phone me and say that they were going to need to pick up my things on either the 16th or 17th, which could violate the conditions of their contract. I predicted angrily and obtained confirmation that they would in reality arrive on May 15th. The movers showed up two weeks late and advised me that I’d be billed $75 per individual per hour as a result of my flat”being far in the elevator.” I needed to hold things while they taped items and pick up all of their garbage, which isn’t my job.
I had been asked when I needed my things delivered and I mentioned May 18th. He explained that seemed doable because it was not that much of a drive. But following my things were shot that’s when all went horribly. I didn’t receive my things till June 11th!! Nearly a month after the Actuality. I had not been given an answer as to where my things were stored. I had four failed deliveries, that is absurd since I work and my spouse is an active duty pilot so he can not just take off work. Because of the unsuccessful deliveries I lost time in the office!!
The movers showed up at 9:30 at night, which I think is so that people can not see their things and it is late so that you do not track them as you otherwise could. I 100% think that Spirit (firm who did my transfer ) employs illegal employees. Among those employees didn’t have identification. Regardless, the moment they started up the truck door my kitchen table came flying out and shattered. My brand-new seat and sofa have been ripped, I’d lost things, broken things, etc.. Oh and I had been charged an extra $480 something as my weight went up, but neglected to ever receive a weight reduction. So I am certain that was a complete lie, but they stated they would not deliver if I did not pay.
The customer support was terrible for both Excalibur and Spirit!!! The owner of Spirit, Eli, is a misogynist and incredibly rude not to mention entirely clueless and useless in regards to what’s happening with his or her company. The Manager of Operations for Excalibur, Steven Ericsson, alerted me that my movement”took years from his entire life !” Well imagine how I believe. I easily spent 25 hours on the telephone with these folks if not more attempting to obtain an answer regarding if my things would get sent. We finally received a settlement check that bounced. It bounced for $100. How can a National Moving firm bounce a 100 Assess??
Now I’m at the claims part of my movement and registered my claim above a month ago and have yet to hear anything regarding reimbursement. This shifting experience was totally dreadful. They treat military households dreadful so that I can only imagine how they treat other households. Nobody ever wants to address this and I strongly advocate that this business be closed down. They are predatory and also have wronged a lot of.
I really don’t know how this business remains in business. I am presently working with a lawyer and will do whatever I can to ensure this company goes out of business. For all of the pain my family has gone through, it was a dreadful experience. Its been nearly 30 days and we still don’t have our things. God only knows if we’re even going to receive them. Now that they see that this particular review, I might find all my items damaged like everybody else. They lie, they do not return calls, say derogatory things and essentially do not care about their clientele. Please contact me directly and I will go into more detail of our dreadful experience.
I do not usually submit testimonials, but I needed to be certain that you give props to Excalibur Moving Group for making my move so simple! My family has gathered a lot of things over the years (much of it is not essentials but we want to purchase items ) and it might be so hard to proceed independently. Although we like to purchase a great deal of things, we’re frugal and wish to discover the best deal we could. After some study, we discovered Excalibur. It seemed like a dependable company that would not induce me to sell my kidney to be able to manage it. I am so thankful I made this choice! They had been so gracious in our movement and understood that the strain that it may put on a household. They took all of the pressure from us and handled our belongings as they were theirs. 10/10 I’d certainly use them again.
I wasn’t excited about moving from my studio and figuring out ways to find all of my things down to Florida. . However, Excalibur made it incredibly easy for me! Setting everything up was user friendly, their communication was fantastic, and they took great care of my haul. I was really impressed at how eloquent the procedure was, adventures I have had in the past with different businesses were a nightmare when compared with An enormous thank you for all, and particularly to the team that helped me with pickup! Highly recommend this service to anybody who needs dependable, quality moving support.
The close of the college year came far faster than I had expected. I looked about and realized I gathered wayy more”Materials” than I want to admit. After phoning my parents it became abundantly clear that it had been totally crucial to employ professional movers. Leaving New York to return to Indiana wasn’t likely to be potential by myself. My single bedroom flat was virtually complete, and there was no way I had been leasing a uHaul to make that trip myself. I had been skeptical about hiring movers, but after doing a little research I was really happy about settling on Excalibur. Their support was outstanding and the procedure was seamless. I would happily recommend them to anybody seeking to maneuver long-distance. They even allowed me the choice to get them pack my possessions! I didn’t require this, but its a wonderful support they supply.
We opted to get a binding cost. The contract was quite apparent and we did exactly as we had been needed to perform. Paid the deposit and also place the dates. The movers never called about the day that they had been scheduled for pickup. I needed to telephone Excalibur dispatch. Subsequently after 6pm the motorist calls and tells me that they will be there tomorrow. Therefore a day late. They stated 9am. Never known as us. Showed later 10am. Afterward guided us that the transfer was bigger than the quote and that Excalibur is determined by the telephone we had to cover more. That is really where it only gets worse. We can not get anybody on the telephones initially. When we finally do Steve that an Operations Manager does all this haggaling for us into a”fair price” together with the driver like we dont have a contract and informs me I just signed a quote. But we’re getting a fantastic deal and fantastic movers. Steve agrees that there were several problems and we’d be reimbursed 200.00 because of this. We register to cover that which we have agreed upon. The movers started loading us. We paid over 4k to get a platinum package and move. The movers informed us we needed to empty all of the drawers and curios. A phone back to Excalibur, Steve currently must inform the movers we’ve compensated for platinum bunch out and they need to wrap and remove all things from Cabinets and drawers. They get the home packed and they depart, packaging items, fabrics, plastic bindings all around the home. They didn’t pack an whole bathroom and a complete linen cupboard. Taped not one of those remotes or digital items together for simplicity in usage and unpacking. Left tons of actual random things unpacked. Fine. We only want this over with. Delivery scheduled for the Following Day. We’d been advised by Steve who Tom-who negotiated my contract, himself and Taylor who affirmed my things would talk in the morning because of this significant error in communicating. He never called. 8:45’m the movers show, they still need more than we’ve agreed to cover per our so called binding contract. We attempt to phone Excalibur again. No response. Nobody is calling back, no No answer to emails. We inform the driver we will need to have online and get this cleared up as a result of discrepancy. He agrees and then pushes off with all of our possessions. Yes, they stole our things and stored them hostage to extort more money from us! Excalibur wouldn’t answer our requirements, we predicted the truck business the movers were with and got their dispatch. They claimed no knowledge of a binding contract and then requested us to send them a backup we did. No reply from them. When we finally get Excalibur online, we’re told cover them what they wish to receive our stuff and they’ll send back the truck until they get”too far”. The truck comes back and NOW the movers assert we owe much longer because a mistake that they made from the mathematics! We receive BACK on the telephone with Excalibur and now Steve is yelling in my husband calling him an extortionists and how dare he not cover these men for their job. Mind you we’ve already paid 3,100 of a 4k movement that has been a nightmare to begin. To be able to receive our stuff we must cover 2100 more bucks. They start unloading. Not only are a few of our tables broken, but we’ve got several large pieces which were ruined and we have not even started breaking open up the boxes which include our China, classic glass, etc.. I’ve been taking photographs and requesting Excalibur how to ship the information about the damaged merchandise for damages. No reply.
If you utilize these folks could God send an army of angels to protect and protect you. Excalibur uses sub contractors and you end up in a listing of contracts which will have you paying far over they agree upon because you are not paying Excalibur you’re spending their own subs along with the subs provides them a percentage of everything could be stolen, bullied and extorted from you. We’ll continue with legal recourse because we did actually try to solve via mediation because their contract specifies, but because they aren’t reacting and have already breached contract we’ll regain loss and some additional fees regarding the legal recourse obtained.
Use a different inspector. Pay the extra money and read all of the fine print. Over anything stand up on your own. They tried so tough to secure more income than they did but my husband and I stood firm and it was just from the grace of God did so not become something really awful on our first day at our new house. We’ll not ever do business with these folks again and will guarantee we review them anyplace we can according to this adventure.
As an Interior Designer, I get more concerned about my furniture compared to ordinary men and women. Just considering some of my cherished pieces becoming endangered in the process of shifting pushed my nervousness to some other level. As soon as I got a job offer in a Design Company in Florida after living in New York for quite a little, I was already stressed out with all of the huge changes which were occurring in my life right now. I didn’t require the excess anxiety in the moving. I am utilized to moving furniture out of location to place, yet this time it had been my infants we had been speaking, bits I accumulated throughout my whole provider which means much to me. Thank god I discovered Excalibur Moving Group, they left the work so simple. I have to mention I had my doubts initially and believe me I’m as bossy as somebody can be. Nevertheless, it was great working together. Everything obtained complete and on time to my property. The team was fantastic, they even tolerated me bossing around and all. I’d really recommend them, I will even think about using them together with my customers in a close future. Additionally, the cost when compared with this quotation was nearly precisely the exact same.
The Excalibur Moving Group is your best moving company I have ever dealt with. I am no stranger when it comes to moving across country lines, and I have had lots of bad experiences, but maybe not with EMG! The the staff was skillful, type, and helpful with my transfer from Florida to Texas. I’ve got two children under three today, and I had been worried about going together. EMG relieved that anxiety! I must concentrate on my children, while they safely moved my furniture hundreds of kilometers off. To top it off, my quotation matched the last cost! The whole procedure was flawless! I hardly lifted something. The movers had good characters, and we formed a small bond! I’ll use EMG for the next major move! Thank you guys!
You can anticipate Excalibur Moving Group. Moving is generally a stressful occasion –Excalibur assisted make my final move far better than any preceding move I have had to create.
Their customer support team was very patient and helpful with all of my inquiries, and that I had no doubt that they understood exactly what they were doing and were taking excellent care of me.
Their staff is professional and friendly, and that which was transferred and put only were I desired, with no single damaged product. I will definitely be using these guys again.
My fiance got given a job at Texas, after having lived in New York for ten decades. For 7 of these, we have lived in precisely the exact same flat, and gathered so much things that our friends have known us hoarders before.
It goes without saying we’re really nervous about the way we were planning to package up our entire lives and all our possessions and ship them across the nation. I did quite a lot of research in deciding on which firm to work with, and Excalibur had excellent support representatives that eased my worries on the telephone. The pricing is quite fair, and the actual move itself did not let us down. We’ve got a few classic pieces we have picked up over time, along with the movers did an incredible job with keeping them secure. Hopefully we will not be moving any time soon, however when we do, we are definitely going with Excalibur again!
Excalibur moving team went over and beyond to match my requirements. Normally I get very skeptical about individuals helping me move since I have had bad experiences, but Excalibur moving team instantly made me feel comfortable by using their considerate and effortless communication. In case you’re looking for professionalism and simplicity
That will not get in the way of the strain that accompanies moving certainly contact them.
I’d only got offered a new project in Arizona, however I currently lived in Pennsylvania and had no time or urge to package up my flat and push all of my stuff throughout the nation myself. So I started searching online for several moving companies that may do it for me in a fair price. I was also looking for you with great reviews so that I understood my things will be in great hands. That is when I stumbled upon Excalibur Transferring Group, and after doing a little research on their website and an extremely pleasant phone call which answered all of my remaining queries, I decided that they were the ideal companion for me. They offered me an incredible price (far less expensive than other companies I spoke to) and got me educated straight away. The delivery men went over and beyond in both the unloading and loading of my things, which had been in exactly the identical state as I abandoned them as soon as the move began I would add. They left a very stressful time so much easier and relaxing for me personally be getting all of my things to my new place on time without any additional hick ups. If your needing any help shifting Excalibur is certainly the best way to go. Highly advised!
I certainly made the perfect decision once I selected the Excalibur Moving Group. Their procedure shifting me in Mississippi to Florida was fast, painless, and worry free. It became apparent to me that any other moving business simply could not be as fantastic as that one.
I particularly appreciated the client support within this business. Everybody listened and adapted into my unique directions with matters like taking good care of delicate boxes and in which to set certain different ones.
We’re so happy with this business that I am aware I would totally choose them when or if I choose to proceed, although I am very happy where I reside today.
All in all, the Excalibur Transferring Group has been 100% worth every day. I strongly recommend this firm to anybody who has to buy from state-to-state fast and easily.
Excaliber Transferring Group does over simply deliver. These folks are considerate, kind, and real! Nothing about it looked the same as a trade of cash. It was practically like my friends and loved ones have been also helping me move my items. They looked after what I had and made it look so simple to proceed. I’ll continue to utilize their services later on.
Excalibur underestimated my movement by $7,000. If the movers out of United Moving arrived to home they increased the quote to 7,000. Though Excalibur worked a deal with all the movers it still cost me $2,000 more. They also seek the services of the least expensive movers they could find. Movers weren’t polite for my spouse and also asked for a hint. The truck that they had to haul the furniture I wouldn’t use to haul my horses. It leaked and was really little so that they needed to cram everything in. Worst however they ran out of space on automobile so only got in automobile and left. I needed to sell in a enormous reduction a fridge, washer, drier, two sofas and a barbecue. I’ve asked for reimbursement for this reduction but I cannot get anybody to answer. I figure they got my bucks today. Superior luck should you choose to utilize this organization and United Movers.
I’d suggest recording every telephone you’ve got with the firm, they’ll make claims on the telephone and if they don’t deliver they’ll deny that the conversation happened. Manager of Operations Stephen Erickson is probably leading the charge in this practice.
They broke lots of my furniture, rummaged through my boxes, and it seems like that my boxes have been kicked all of the way from New York to Texas. I’ve attached a PDF along with my entire collection of complaints.
Thanks to having a husband in the army, our household has had to relocate somewhat. We utilized Excalibur Moving Team with our final move and will rely on them for future movements too! The workers were professional, professional, and made our relocation as economically as possible! The costs were also reasonable, and we valued the 5 percent reduction to people from the army. In general, a superb business! Thank you a lot for all your help!
My latest movement was performed with the support of Excalibur shifting team. I understood going into the flat hunt I wasn’t going to be transferring my possessions for another time. The very first time was too much for me personally.
A fast telephone had me educated and prepared to go, I understood my cost upfront and when I could anticipate the movers.
The afternoon rolled around, the movers showed up right as anticipated and packaged the truck in lightning pace but also I felt like they really cared about the security of my possessions. Asking questions such as is that this box brittle? Can we pile things on it?
The movement in was a breeze and made me feel relaxed. All I needed to do was unpack boxes and organize my things.
Overall they created a very stressful move to a breeze!
Excalibur Transferring Group is a business that you can trust. They saved us lots of pain and anxiety. The significant move was frightful. My spouse and I endure from spine issues and moving looked hopeless, but Excalibur Transferring Group solved our problems and made it all simple.
The candy woman on the phone had been patient with all our numerous questions and let’s plan the entire move, such as packaging. She proposed things we would have never thought of, for example insurance on my spouse’s jewelry (enormous reassurance ) along with also a trailer for your vehicle. It made sense to fly, it saved us from hours of back pain along with including additional mileage on the vehicle.
Packing took more than anticipated, but that I was glad they took the opportunity to wrap his breakables with caution and branded the boxes. The moving men were on-time and polite, and many significant nothing was ruined. I was amazed. Excalibur Transferring Group is exceptional from begin to finish along with my spouse and I urge them to everybody.
I was aware I would not have the ability to move all of my possessions from state to state from myself, therefore I phoned Excalibur Transferring Group. This was the beginning of my enjoyable experience with Excalibur.
The telephone receptionist was very polite when speaking to me personally and Excalibur as a whole was prompt and considerate. On the afternoon of this transfer, they have been scheduled to be present at 10 am, and they really came an hour before so that they can help me finish getting prepared to move faster.
They carried all of my possessions for me and not one of them were ruined when they came. I would suggest Excalibur to anybody that should move across countries.
I have never done a large move ahead and this business was a joy to manage! The team was quite beneficial and ran themselves with such professionalism. My possessions arrived in pristine condition and also they movers produced certain to put my possessions in every designated area. I’d certainly recommend this company to anybody seeking to proceed.
Im not normally one for testimonials, but I cannot say enough positive stuff regarding Excalibur Moving Team – that they really surpassed my expectations and created a generally time consuming and stressful proceeding procedure such a cinch. I felt just like their costs were fair and they were super accommodating about working on my schedule and showed up just as they said they’re likely to. They were amazingly efficient transferring my furniture, boxes, etc., . took particular attention to guarantee nothing was ruined (I’ve a few classic pieces and big mirrors I had been really concerned about). I’ve had major problems with nearly any moving company I’ve used previously (some happen to be overdue, a few didnt appear in all, one badly damaged my furniture, so I even once was scrutinized ) so to get an excellent company which actually handles their customers is indeed refreshing. Would certainly suggest this moving company to all family and friends in the region and will probably be using them again later on for the next move. Thank you for all of your help!!
Doubled charge upon pickup. Quoted 6000$ to 4 bedroom home, billed 11,000$. We did a comprehensive itemization of home products, recorded down everything to dividers. Paid for complete service transfer yet needed to pack half of it. They hired Oasis Transferring from Las Vegas (another dreadful company-stole my hands truck). Charged for”shuttle charge” to move from semi to little truck for fall off however they utilized the semi automatic and maintained that the 750$. Missing over 1100$ bucks of gear and kitchen things and shattered a great deal of furniture and graphics however state none of this really is the difficulty. That is if you can also get thru to them. I sit on hold for 35 minutes on average then have disconnected upon moving me.
DO NOT USE THEM! Charge you 30$/kitchen box, 20$/big box along with 15$/ moderate box.
Called to obtain a little refund to your”full service transfer” that did not occur and they essentially said,”you signed the documents” therefore it is not our issue. They stated they had been listening and attempting to handle my issue but never once showed any issue about whatever that I said to them. Kept visiting,”you signed the documents”.
They’ve zero urge to follow thru on guarantees.
Crooked into the center. Avoid at any cost. Including Oasis out of Vegas.
I needed to go from 1 country to another for work and Excaliber Transferring Group saved daily! I had several big and sentimental things and they promised me that there would be no harm regardless of the lengthy stride, and they were perfect! Everything arrived safe and sound and it is just one less thing I need to fret about. I strongly advise using this service to the transfer.
I recently transferred from Destin FL into Conroe TX. I predicted many moving companies in my field and Excalibur Transferring Group was the very economical. They showed up on time, were really fast and effective but was still favorable enough to leave an enduring impression. They beat us into our new home so that we didnt wait at all.They also took the opportunity to guarantee all of my stuff was in the ideal room. This was significant to mepersonally, so I that I didnt need to move anything again due to my poor back. I would certainly refer these men to my friends and loved ones.
STAY AWAY, RUN AS FAR AS YOU CAN!
We’re lodging a valid criticism likely a class action law suite from this business, amassing customers with similar complaints! They haven’t only required twice the cash, shipment isn’t here, and we’re sleeping on earth, purchasing new clothing, utensils and sneakers for casual living. They wrote a formal email (below for specifics ) rather than even refunded money or have some idea once the shipment may arrive. We’ve probably made over 20 calls without a call back or answer. They always say we’ll phone back but never really do. Agent KYLE – nothing short of a crook. Below is their own email address.
Wednesday, 06/27/2018
We’ll pay you $300 back on to this card on file in 3-5 days to the automobile shipment.
Click on the task number xxxx so as to view or change your personal data along with the stock list
Sincerely,
Nicole Martin
Customer support expert
Excalibur Moving Group
1-888-274-0178
info@excaliburmovinggroup.com
US DOT: 3054918 MC: 51832
PLEASE STAY AWAY! You’ve Got NO IDEA THE STRESS We’re Managing ESPECIALLY WHEN WE HAVE A TODDLER Free of CRIB.
Excalibur Transferring Group is a terrific business! Everyone was very professional and considerate. All of my stuff had been stored secure and there wasn’t any damages in any way. They really made my life a great deal simpler in a really stressful moment. I would strongly recommend this firm!
This really is a moving BROKER not a moving business. Do NOT employ them if you like your possessions, time, or cash. Employing this shifting BROKER was among the ABSOLUTE WORST EXPERIENCES OF OUR ENTIRE LIVES! Total RIPOFF. Scroll to the bottom and see the 99 1 star testimonials HIDDEN from them.
Excalibur Transferring Group prostituted our relocation to the cheapest bidder, in our unfortunate instance, the absolute worst business named HQ Movers. Excalibur altered subcontractors multiple occasions, calling us to state ,”In case xxxx calls you, tell them that they are not doing your move anymore.” The subcontractors which Excalibur Moving Group picked showed up unprepared, together with insufficient packaging stuff, and chipped, scraped, shattered, and LOST our possessions, that they retained for FOUR WEEKS.
They did not have sufficient packaging boxes. We had a dozen IKEA toy storage containers that are great for keeping toys but not sturdy outside that. They used our own storage containers AS MOVING BOXES, destroying them in the procedure. They wrapped them in moving tape, which required some time to unwrap while we were still unpacking. They didn’t wrap our beds, and ripped off the cover on our pricey Purple mattress, ripped our box springs, and obtained our kid’s mattress all dirty. They didn’t wrap our images artwork or frames, scratching and flaking a lot of our eyeglasses. They did NOT wrap two, expensive, big, oversize mirrors (even lying to people that they’d wrap them when they got more packaging materials). They didn’t have any packaging materials to wrap our tv or lamps (on the stock checklist ) and we needed to transfer the TV ourselves at our automobile (with a lot of different things they had been not able to correctly pack). They chipped our four poster bed frame, wrapped our possessions in our very own fine towels, making them filthy and covered in tape.
They showed up with a few Budget truck they’d leased, with somebody else’s possessions inside. In the close of the movement, they said we’d utilized DOUBLE the cubic feet, attempting to raise us out of 1600 cubic feet to 3200 cubic ft. We’d just moved 10 months before so we understood that had been [EDIT]. The guide told us that the Budget truck was 2000 cubic feet, that the other person’s things took up about 400 feet, and we stuffed up it roughly two, so we’d 3200 cubic ft. We phoned Budget and they assured us they didn’t possess one truck in their fleet which has been 2000 cubic feet, but instead 1698 cubic feet. So, the direct reduced the amount to 2800 cubic feet, asserting that although Budget states their truck is simply 1698 cubic ft, which DEFYING THE LAWS OF VOLUME, that he and his men could fit more possessions into the area, since they’re tetris ninjas. We ended up talking them down to 2500 cubic feet and they charged us an excess 2k, bringing the total to $9,500. When our shipping driver showed up he explained we really took up 2000 cubic feet, and that the movement was so shoddy that he didn’t need to be responsible for damages.
The guy hired to package my kitchen was essentially hired behind the native 7-Eleven. He position of cigarette smoke and declared in the front of our kids while packaging. He spent so much of the afternoon taking breaks to smoke or consume pizza that he really got fired at midday, but sadly not until he made a mess of my kitchen. He fortunately wrapped around 75 percent of my regular dishes, however the rest he chucked in boxes without packaging materials, such as glass canning jars. He didn’t wrap my kitchen Help, breaking the onscreen. Heavy baskets could be thrown in precisely the exact same box as my Immediate Pot or Toilet Aid, none of which were wrapped. He pitched my expensive flatware at a huge box, without wrap it or banding it together, so obviously it dropped out and blended at a jumbled mess with cookbooks, scissors, and spices, dangling and damaging my cookbooks, busting my flatware bin, also scratching my marriage flatware. Pots weren’t wrapped, and in reality that the subcontractor which Excalibur picked LOST four of my Calphalon skillets, my Calphalon wok, along with 3 oversize and quite nice Pottery Barn big serving dishes, along with smaller things and other tiny gadgets. These possessions were a few hundred bucks. They dropped a garage box with different expensive tools. Our possessions were stored at a storage device with the subcontractor, which sadly increased their permitted transportation period from 3 days to THIRTY days. They ended up maintaining our possessions for four months, about 2.5 weeks more than anticipated. A MOUSE got to our boxes and chewed up our children’s cups. They lied to us heaps of times, telling us that our truck was LOADED as it WASN’T. They flew out a driver to transfer our truck and that he forgot his drivers permit and has been incapable of renting a truck. We contacted Excalibur and they had been polite but stated it had been from the hands since it was”inside the window”.
My wedding gown was filled at the bottom of a box covered in children’s toys. The only thing that the subcontractor did fine was wrap most furniture. They still ran from materials for this and didn’t end.
This firm has been a life saver. We needed to proceed at the end of the month as I was beginning a new occupation. The firm we’d ordered phoned and said they weren’t able to perform the movement two weeks before. This firm ordered our move in just two weeks and also did it for the exact same cost as the first business. The move itself was great and there team was very professional and took good care of our material. Can not thank them enough for what they’ve done for us.
Helped us proceed from Jax down to Boca when we ran into a last-minute complications. Life-savers! Called them at the day and had help soon after noon the following day. I can not guarantee they’re able to do it that fast for everyone, but we only had a bit extra we needed assistance with and it made things so much simpler.
The support price is approximate since it has been a little time and I do not remember precisely. I just recall it was a whole lot cheaper and definitely less disruptive to our own lives, than making yet another round-trip from Boca to Jacksonville (Neptune Beach in case you know the place ).
Everybody at Excalibur moving was really friendly and helpful! The support that they provide is top notch, and all of my possessions arrived with no damage. I would strongly recommend this business to anybody!
A pal of mine refered the business to me and that I could not be more happy with the supplied service. No harm to some of my possessions and very professional employees. If I must go ahead in the future I’ll be reusing them.
I absolutely would recommend this business to anybody. They were quite considerate, and quite useful. There was not any harm to some of my possessions, plus they were rather fast. They made my life so much simpler.
This business is horrible! Run!
They dropped my initial quote 3 times ahead of the move.
They advised us 2-10 days. Our stuff arrived daily 23!
3 pieces of furniture have been broken. A couple of items left disassembled with screws that are missing.
The movers/drivers don’t talk English, and there’s absolutely no way to communicate together. They hire anyone off the road from Craigslist at shipping.
Customer service is rude and won’t ever return your requirements. You may sit on hold indefinitely and they’ll provide you excuses.
This provider is a broker not the real moving company nor do they possess a BBB score since the sales staff falsely presents the corporation. The client support associates are somewhat dismissive, rude, rather than worried about customer satisfaction. It seems they utilize almost any moving provider whatever the provider’s reputation, expertise, or chief / spoken speech. Save yourself multiple headaches by preventing this corporation.
The very first time that I moved from 1 country into another, I simply packed up my car and drove. More lately having to relocate was not as simple, as I have gathered a lot of matters. I basically wanted a complete house transferred! I utilized Excalibur Transferring Group as my shifting agency after hearing about it from a relative and doing a little research on the web. I wished to use a trusted firm that would not cost me an arm and leg. I was extremely happy with this shifting service. My possessions were stored intact and were correct in my new place once I arrived. Their professionalism and fantastic customer support made this move stress free for me and my loved ones.
As a 21 year veteran of the armed forces, I transferred a lot. This was undoubtedly the worst I ever experienced. Due to an error by their own dispatcher, they needed to rebook my transfer in the last moment, causing me to cover a massive premium over the per hour cost of their truck and team. In addition to this, they chose a truck/crew out of 6 hours off for my neighborhood move, which led to me spending $900 for traveling time (although it had been Excalibur’s error ). Ultimately , I was told I would just cover the packaging materials I really used. The driver insisted that I needed to cover several $1018 of packaging materials that he attracted, even though I am convinced I used significantly less than $200 since I’d packed nearly everything until they came. Overall, I paid at least $2500 over that I must consume per Excalibur’s contract also claims. Ultimately, after I paid my big deposit to ensure my transfer date, I had been woefully unsuccessful in getting everyone to return my phone and go over the problems I had been experiencing.
I had been searching about for a business that can move me without even moving a wad of money from my pocket! This provider is really nice and useful. I made me an estimate in only a few minutes! I’d recommend.
I proceed frequently and nearly always do whatever myself or with family and friends because I do not trust others with my things. It is always a long and tedious process but at least I understand my possessions are being treated with caution. This season I decided to change up things since I did not have enough opportunity to do everything myself and my friends and loved ones were from town. I utilized Excalibur Transferring team after one of my colleagues who had only recently moved suggested it to me. I can’t say enough great things about these. The movers were instant and managed my stuff with caution, and the prices were quite affordable. Among the concerns that I had going in was that the heavier furniture which I borrowed from my parents could wind up becoming scrapes , or worse ruined but that wasn’t true! What more could you request? I’m definitely going to use them again and would recommend that anyone having a moving service maintain Excalibur Moving Service in your mind.
My experience with Excalibur Transferring Group was completely positive. They took great care in making certain that there wasn’t any harm done to my things and home. This was a significant concern for me because of my past shifting encounter. I had been quite anxious and everybody that I socialized with did their best to relieve all of my concerns. Thanks for making my move worry free.
We interviewed many businesses before we chose to utilize Excalibur Transferring Group and we’re quite happy with their solutions. That is the very first moving company we’ve ever hired, so we took the time to obtain the correct professionals. The movers in Excalibur supplied us with simplicity and exceptional support. They shot the hassle and stress from moving!
Moving is stressful enough, but whenever you’ve got an organization which aids you enjoy Excalibur Moving does, you do not need to be worried. 1 call was all it took to make sure that my move could be completed by capable men and women. They arrived in my house on time and immediately got to work. In less time than I anticipated, we’re on our way into our new residence. Professional movers I’d advocate.
THE WORST COMPANY EVER PLEASE DON’T USE THEM ! My experience was that the WORST though,it began the afternoon that they came this business hires other business’s to move me,I hired the firm to package and move me if they arrived I had been told that they do not package I’d largely the home packed up they did my kitchen and chucked items into a box with no difficulty I payed them around 1000 bucks and if they got to my storage location I had been told that they dropped my weigh ticket and had been told it had been over 3000 they initially great me around 1200 over I had been told when I did not pay they would not unload my things and leave,I payed they packaged my apparatus at disarray breakable boxes had been only put where my child was all destroyed, Once I Began to unpack my things matters were stolen my weed eater my dolly and who knows what else my poles had been available rather than retaped it was a dreadful experiece,PLEASE DON’T USE THIS COMPANY.,THEY LIED AND STOLE from me personally
My sister enjoyed this provider. They contract your relocation to somebody else, which you just learn when you telephone to learn where your material is. It required over a MONTH to send my buddy’s items while she and her kids slept on the ground. The truck eventually looked at 7pm with a single mover. Her son had to help him transfer their broken things, a few of which were lost. This corporation will no more talk to my buddy. Please don’t seek the services of this business!! They strung my sister and a month! Completely unacceptable!!
I had a terrific experience with Excalibur Moving Team on June 27, 2018. I moved from Chicago to Florida. Everything went well and I’d suggest them.
This firm has smooth talkers in the start & leave you high & dry! No room to provide all of the dirty details but beginning from the packers coming to the day/time which was suitable for THEM, to waiting over 30 times because of my own furniture, to getting ONE inspector encounter & unpack us WHILE MY SON HELPED, it was totally dreadful! My children slept on the ground while they concealed behind nice print & lies.
I have moved several times through the last few years and it is always an experience which I dread. Excalibur Transferring Group has been an astonishing find. They had been completely helpful from begin to finish and made my move a smooth and worry free transition. The movers were super friendly and optimistic and went over and beyond. In case I end up moving again, I’ll be calling Excalibur again!
This provider is actually the worse!!! DO NOT TRUST THEM!!!! They never revealed to move our things. We transferred a week after using another corporation. They charge us a whole lot of money and they will not yield my $600+ deposit. They’re thieves!!!! If you feel that will get decent support – YOU ARE WRONG!!!!!! The business has never reached me out and if I predict they set me on hold and then disconnect. I contacted my credit card company to dispute the charges but after some time they said they can’t reverse the charges since the retailer won’t launch it and will need to take this up with all the retailer that doesn’t need to speak to me as day 1!!!! Consider yourself fortune should you read this and then proceed to another moving business!!!
I’ve had my fair share of coping with all the details necessary to be certain that the moving procedure goes entirely smooth, and allow me to tell you that they never functioned nicely. In other words, before I contacted Excalibur Transferring Group, whose topnotch customer expertise supplied all of the details required to be sure everything moves smoothly. Hands down provided a terrific customer experience and could suggest to give them a phone!
I would not trust this business they’ll pair you with all the worse moving firm and should you phone for information they do not have some. They all say is we’re sorry and provide you the dispatchers amounts and scatter information so that you may document a complaint. Completely unprofessional and that I would not suggest them to anybody. This can be a scary film theme nightmare coping with them.
I contracted for a storage transfer in CA into my new residence in NH. Really eloquent speaking… but in the long run they contracted my own relocation using Logistics Leadership, something that I did not heard until someone called me to the pickup, along with a business which is not BBB licensed and contains to the BBB website an”F”…. They had been subpar to say the least out of day one – handed me a choosing date and time period they understood (I heard through the motorist ) they could not maintain, while I needed to have a day to watch for their own non-arrival, after which at select up another day that the driver was lonely, therefore for a pickup which should have obtained an hour it was greater than 3 hours… – and also at the end once the boxes arrived at NH they were stained, chipped, and half of these were lost. The motorist and his guides were at such a rush to unload and make that they did not even wish to do a double check… And thus far (3 months later) no information out of my own boxes… Which can be novels, quite valuable for me personally or to a technical collector, but would not be to anyone else…. So I can not imagine someone would sneak them… It is absolute uncertainty and disorganization. It informs me that they don’t keep imports collectively, they do not take some opportunity to double check if they float (therefore my boxes are likely at someone else’s position… ). When contacted, they offer me the typical run across… (since they did the day that they did not appear: the secretary advised me to phone her again later 5…. On a Friday night…. Of class after I did she had been gone along with a recording told me that they’d reopen the subsequent Monday)… And the one thing I could gain from Excalibur would be”it is not us it is them…” In case you deal with Excalibur I’d strongly suggest that you have the title of the subcontractor on your transfer and also inform yourself before signing up anything… that will spare you a few nightmares…
Was recommended this organization and could not have been more happy with my experience. Can refer others on the usage in their shifting needs!
My spouse and I had an absolutely horrible experience with Excalibur transferring team together with our long distance movement from Florida to Texas.
1) The revenue staff tricked us in saying that the exact same TRUCK would load up our items, visit Texas, and then unload. The sales staff stated that it might take 3-5 times, before we really started the movement and after that they changed that amount to 10 business days.
Two ) The movers who picked up our items in Florida arrived ONE DAY LATE, and then FORGED MY SIGNATURE about the stock sheet, asserting that we needed to pay an additional $900 to pay exactly what they said were added products. We never signed off about this. Our initial quote was by weight and also this inspector chose to change this to cubic feet and also control us. He informs us that AFTER HE HAS LEFT our house, and that says we won’t find out possessions delivered unless we cover the extra sum into the unloading truck driver at Texas.
3) After our possessions arrive at Texas (a complete week later we’d intended for this to arrive), it resembles all of our stuff was shipped through a garbage compactor. They pile every one of your boxes on 10 feet high, and pay no more attention to boxes which state delicate on these. We have lots of things broken (seats and coffee table, wooden torso, innumerable dishes)
4) Since our relocation included numerous movers, truck drivers, Excalibur agents, etc, nobody TAKES ANY RESPONSIBILITY to their own failures. They just point the fingers at the others and say we will need to take this up together.
This experience couldn’t have been any worse. To anybody performing a long distance movement, here’s my information:
Rent your very own U-haul truck, then employ a group to load it, then push it yourself to a new residence, and then hire another crew to unload it. This is the way I did my very first move and it had been more affordable, quicker, and therefore not as stressful.
Moving is always a stressful item. I am so glad I managed to locate the Excalibur Moving Group. Transferring by myself was so stressful and it seemed forever. I’ve employed other moving companies which were fine but the customer service was abysmal.
A buddy of mine urged the business to me personally and it had been such a fantastic choice. The team at Excalibur left me have an entirely new spin about hiring a moving team. Rob and Walt helped me so much in coordinating the transfer. They made sure that everything was covered and completed in a timely way. You could inform that the movers had a whole lot of expertise. I believed I was really going to maintain a mental rollercoaster, and pull on out my hair again. However, it went so easily I’m so freaking happy.
Among my primary concern were that some of my larger pieces of furniture may have ruined but all of them came in excellent condition. They offered me a fantastic price. I’d totally recommend this shifting service to anybody.
I had a reliable company who may move my family things without hassle. Fortunately, a friend of mine urged Excalibur Transferring Group and also my encounter with them was amazing. They’ve an superb customer support that were ready to assist me out with each information I requested and the entire moving procedure in Minnesota to San Diego, California was eloquent and appropriate on the financial institution. I strongly recommend this business to anybody who’s likely to proceed.
My experience with Excalibur Transferring Group was straightforward and simple. I needed to move from Tampa, Florida to Louisville, Kentucky and chose to attempt Excalibur Transferring Group. They made the process simple, easy, and worry free. Their workers were also just very helpful and answered all of the questions I’d like. I am definitely going through them again another time I proceed.
I discovered Excalibur Transferring Group through a simple Google search, and I am so glad I picked them to help me out through my first major move! They were quite helpful and comprehension of my essentially zero understanding and the amount of stress I was under. The client support and professionalism of these employees made my move so much simpler than it might have been had I gone with a different provider!
I needed to make the move to Brooklyn, New York and fast also. So I contacted Excalibur Transferring Group after looking on Google. I am happy I did since they made the movement pain and hassle free. It was easy to speak with their friendly customer support, making it effortless to convey exactly what I wanted.
They gave me a reasonable price considering all of the things I needed to proceed. They were also very honest about any additional fees and made certain I was not stored in the dark. The movers arrived and packed my items carefully and economically. I was happy to see that which was ruined when I came in New York. They even helped me put everything where I needed when I got home! I felt somewhat overwhelmed with all the movement, but Excalibur Transferring Group made matters stress-free. I certainly suggest this group of men to anybody!
I’ve not ever used a transport company before, so that I had a great deal of doubt and questions over security and price of my possessions. After doing some research and reading favorable reviews, I gave Excalibur a opportunity. I had a transfer almost 1000 miles off – Their pricing was honest and delivered everything that was promised. My furniture has been transferred with no extra dirt or damage. Most of all, they came punctually! I have heard a lot of horror stories of folks waiting day’s to weeks due to their possessions to be hauled.
Additionally, their employees remained hard-working from the very first piece to continue and handled my things like their very own.
Excalibur Transferring Group made my transfer in Lake Worth, FL into Boynton Beach, FL incredibly Simple. The customer service agents were amazingly easy to use and also the movers were friendly and did their jobs well. I was somewhat anxious, since this was my very first movement, but everything was great in the long term! Nothing as chipped, scraped, dirtied, or dented. I’d certainly recommend them to your own move!
Read the terms and conditions of your own estimate/contract and watch www.protectyourmove.com. Excalibur moving team strikes all of the red flags. Shame on us for not being scrupulous since it is all there in black and white. This provider is a moving agent, they don’t transfer your things straight, and they subcontract it to somebody else. They make no commitment to shipping date. Coverage for harm is minimal if you don’t cover full replacement value. We asked our stuff be discharged from storage on May 4, 2018 and are still awaiting June 13, 2018. We’ve asked status updates once we can find a hold of these and have been advised our stuff is going to be loaded for many weeks. Every week there’s been a brand new explanation for why it wasn’t loaded and every week there is no dedication to when we’ll see our things. Again, simply read the stipulations and decide whether you can take the risk. We’d never use this company again and we expect you won’t have exactly the exact same experience.
Excalibur shifting transferred our furniture and private belongs from our older 2,700 sq feet house to our brand new 4,000 sq feet house less than 2000 mile off.
Originally, I’d intended to just get my furniture moved rather than milder or individual products. I explained to Thomas (the proprietor ) that our living and dining rooms were equally heavy and brittle at precisely the identical moment. Our white contemporary leather furniture are plain white and thick as bricks. As significant as the bits were, they transferred them as though on the ends of their hands. They had been washing their hands regularly throughout the movement to make certain that no dirt will be engrained on the bits as they were transferred. I intended for the transfer to continue between 14 hours and only for the primary furniture to be transferred. As soon as I saw how well they had been performing, we expanded the entire day until late night and practically transferred the whole residence. They did fantastic and functioned in precisely the exact same pace in their final few hours since they did once they came. Another thing I discovered is that they don’t become annoyed by picky clients (such as myself) after them around and stating remarks of warning. I discovered Excalibur online and hired them dependent on the immaculate reviews that I read, which just turned out to be precisely what had been written. Thank you Brian and the team!!!
I recently decided to upgrade to a bigger home, but didn’t need the frustration of requesting a lot of buddies to come over and help me proceed. So, I had to locate a moving company. Excaliber Moving Group did an great job packing up everything and moving it around the town to my bigger home. Nothing was damaged during the movement and they came immediately in the guaranteed time. In comparison to transferring everything myself, Excaliber saved me some time, many headaches and backaches and the hassle of going. I’d use them again in the future and would recommend them to anybody seeking to proceed. Close or far.
Sometimes you only need a little excess assistance, and these guys sent! On time and with no hassle. I thought moving is a whole lot of trouble, but they left it super simple and suitable for me. The movement was not very much, but nothing has been broken and they stuck to their own deadline. I’d certainly suggest this moving business!
Im gonna Begin my critique from
Day 1We still awaiting the movers who assumed to maintain our house by 8:00 am to 1:00 pm, and it is 6 pm and they did not appear yet.
Day two: expect that the yelp testimonials because they’re not lies my spouse did not take action, and that I inform him about the standing of scammers of the firm. We’re still waiting at least for a call in the”movers” that presumed to came yesterday. We already have to have a trip how cool is that.
Day 3: they came with a hurry, the cost rises for a 500 over the quote. Along with the quote that they send you via email magically disappeared, and that means that you may have your own decisions.
Day 4: they assume to be in their way into Texas.
Day5: nothing however no information from them still early, therefore we’ll wait patiently…
Day 6,7,8,9,10,11,12,13,14,15,17,18,19,20,21
Now 21 evening: I will love to understand where my team are since no symptoms of these, plus they did not understand. So now many things likely to take place, begin form phoning the authorities, and employ an attorney a great one to coped with those scammer and imitation business.
I am pretty sure each of the testimonials are paying or the very same employees simply post them.
I’ll keep updating the inspection before this nightmare ends. If endings daily.
My transfer should happen to be extremely straightforward, moved a studio flat worth of things out of a 5 x 10 storage device requiring minimal packaging.
Disadvantages: An general unpleasant experience. Got billed an extra”shuttle” fee I was confident I wouldn’t be billed before booking. They subcontract with suspicious companies like Maag Enterprises (Ifram) and Eln Transportation (Oded) that both try really heard not to disclose their company names. Eventually, as I type this, I’m still missing two boxes and vital bits for my mattress in addition to possess another individual’s box that Excalibur hasn’t made any attempt to come along and pick up. Bad customer support from Nicole and Adam.
Pro: They partly reimbursed $100 of the 300″shuttle” fee that I never have to have been billed.
I needed to move flats recently and I chose to proceed with Excalibur since they’ve fairly affordable rates. It turned out to be a neighborhood move – that I was only relocating to a location across town. I packed all of my things really well because I get paranoid about movers maybe not fixing valuables and furniture nicely, but that I did not need to be concerned. The men that showed up were decently fast and made certain to not bump anything to partitions since they took it all out. In general, I was happy with the occupation and would suggest them.
I hired Excalibur moving company to assist me move around state as a consequence of the new occupation. I was amazed that their prices have been lower than anybody I’d previously contacted. Throughout the entire procedure there was continuous communication and that I felt quite comfortable with their own company. All of my products were cared for with amazing care and I am unable to recommend them enough. Are you using them again for certain.
My family has always chosen to perform most moving work by ourselves but we chose to get assistance from Excalibur and couldn’t be more happy with this service. The quotation we received was quite affordable and the support we received was good also. Our items were managed with caution and were all delivered securely to our new residence. It was a much trip cross-country but all of our things created it without a scrape. Would use again and recommend to others too.
Moving into a new house can often be a difficult experience. I needed to move outside and at within a particular time period and Excalibur Living Group guaranteed to create the experience as easy as possible.
The team and staff were quite responsive, their authenticity completed through their job and were quite diligent throughout the moving phase. I was thrilled the furniture was complete after proceeding. I strongly suggest the Excalibur Transferring Group since they fulfilled all my shifting needs.
Moving into or about New York City is costly and complex. Excalibur gave me a fantastic price for exactly what I wanted (particularly in contrast to the NYC moving solutions ). Highly recommend!
I had been under intense time constraint and tension following my moving plans using a former business collapsed. I was beginning a new project and had to be transferred before the next Monday and has been totally frustrated with no alternate to substitute for them.
With a stroke of fortune, during my google research I discovered and known as Excalibur Transferring Group. I was thankful that they had accessibility for me personally that matched my requirements and ensured me that my delicate furniture things could be dealt with care throughout the transfer.
I had been granted an very affordable quotation and instantly made arrangements to get the men come to my location to help me package. They came prompt and specialist shooting over the packaging I had been hurrying to finish and loading boxes up. I received out of the way and was eventually able to relax and be more confident in their services.
I was stuck at ease and relieved that they made this move a very nice encounter. I’ll be using them again for future movements!
If you would like top quality and considerate moving specialists, select Excalibur!
I had a career shift that evolved very quickly and wanted to move quickly and suddenly. My uncle owns a moving business but was already booked. But, I really do understand exactly what goes into a transfer and what to anticipate due to his organization. Excalibur Transferring Team revealed on time and also did a terrific job with my return back into Texas. They took good care of my possessions (although I do not have a lot of things…) and so were aware of my expensive electronic equipment. I would suggest them to some relative or friend. Excellent job!!!
Thieves,They pillage your own belongings.Then attempt to extort cash,saying your over fat to the contract,however they do not have a scale or go thru one and gain weight. Display up at 1:30 am. Not a moving business. Agents….liers. You won’t ever regain your loss of what valuabule,sentimental or meaningfull for you. Plus they blantfull do not care.Don’t be duped ,they know exectly that they’re turning your own belonging on to.They are extremely conscious of what exactly the Guys who have trucks will do for the household.Your furniture.
I had an outstanding experience with Excalibur. They had been kind and handled all of my belongings with the utmost caution. I fear moving nearly as far as I fear going to the dentist however Excalibur made my movement painless and easy!
I had been worried about creating my first ever big transfer – across the nation in Wisconsin to Oregon. I hadn’t ever employed a moving service earlier (even for longer local movements ), also felt uncomfortable about my things being in somebody else’s hands for so long – however, I did not have immediate access to the perfect transport to perform itself. Excalibur Transferring Group eased all of my worries and also did an wonderful job in getting out my possessions to Oregon safely and economically. I hope that I do not need to make another huge shift for awhile, but when I do -I would definitely hire them again for your occupation! Highly recommend.
Smooth proceed with those men, good pricing. The men were friendly and very careful with my possessions. Will definitely recommend to friends and loved ones.
Needed to maneuver across the nation with a rather brief note, and they have been extremely beneficial! They moved out of there way to be certain everything was taken care of, so I did not need to do anything except sign the newspapers. Couldn’t recommend these guys enough, in case you are moving, utilize the Excalibur Transferring Group! I already know my family will have yet another movement in a couple of decades, and that I very much plan on employing those men to move all our stuff again.
We had a great deal of things, and I suggest a great deal of stuff. Dozens of quite delicate antiques, electronics that I do not actually understand how to work with (children ), and very heavy furniture. And they proceeded it all. It all. They were able to transfer it around the nation with no scratch on some of it. It’s all been accounted for, and has been all put at the areas we needed in our new house! I cannot say enough nice things about this business, they are really live savers. They put up together at a really stressful period, and again, I’d just like to offer you guys my main thanks.
This movement was nothing but a hassle, pure anxiety and only traumatizing for me on the point I must have just sold everything and bought it once I transferred. I’m a single mother of a baby and this business did there very best to sweet talk me into moving with there business.
Never telling me that other firms are selecting up/dropping off. They advised they’d take action and it’d be eloquent and also a worry free move. Lies.
My things had been picked up on 5/2/18. I had been told they’d be there between 9-12 they never showed up until nearly 1. 3 quite unprofessional movers showed around my home and while loading my own items where not cautious by any way. Scratched my flooring, believed it was a hassle for them when I requested them to accept there crap together and hurried me through signing recorded and immediately describing the files (and then I found out exactly what had been clarified what is not exactly what I had been signing in any way.)
After my things had been loaded I had been at the time advised it would worst instance require 1-17 times to receive my things… AFTER MY ITEMS WERE LOADED AND PAID I WAS TOLD THIS!
Well. . .fast ahead to now 5/19/18 I still have no possessions. I call daily to get an ETA and each day I have been informed there isn’t any Eta At this moment. Additionally, I requested for a weight reduction and discovered that they did not weigh my automobile. They said it can take to long and long. Occasionally is from the method for movers. . Not my issue. They rudely stated’we could burden your truck however, you’ll cover anything that it weighs over’ I reacted with no I won’t because I was informed I will not cover what had been over my deal which that price was more weight and I will be reimbursed what it was over but I would not ever pay more.
I have been talking to Adam and Steve along with an extremely rude woman who I can not get her title. Im so outside angry and desire my possessions. Preferably undamaged but with how things happen im not optimistic. Save your self and locate a brand new moving firm.
Excalibur transferred me out of my shared two-bedroom apartment to a one-bedroom flat. I hadn’t ever used these before. I began exploring a variety of movers . however, it was not long until I was becoming overwhelmed with all of the businesses and estimates.
Excalibur was fast. The movers were on time and did not whine about all of the stairs up to my apartment (unlike my prior movers). They run themselves professionally. I do not appear to have missed anything at the transfer. They had been gone before much of the afternoon had passed, and so that I managed to unpack a reasonable amount prior to the close of the day.
As I expect to keep here for a while, I trust I will not be needing the services again anytime soon. But I will suggest them here and also to friends/family.
Transferring my uncle in South Florida was an extremely daunting task because almost all of our household was up in the northeast. I needed to call a lot of moving solutions and was worried about the full procedure. Basically, the communication I had with the business was fine and clear and they gave excellent service to me. I liked knowing they’d look after our possessions.
The whole move went off without a hitch and I really do hope that everyone searching for a mover does their own research well because motions such as these are significant.
WARNING! Don’t Use EXCALIBUR MOVING GROUP LLC UNDER ANY CIRCUMSTANCE! First, realize They’re a BROKER AND Don’t DO THE MOVING. They’re A LEAD GENERATING COMPANY; THEY TAKE THEIR PROFIT AND HIRE Somebody Else. The firm they hired, GTS Movers/NW Relocation Services located in Portland, Oregon, stole things and products on packaging, Misinformation, and misleading data. They stole a camera I wasn’t conscious of. It literally seemed these men have hired directly off the road for money. Damage to source home, wasn’t advised of rights, was’hustled’ to accepting an insurance which insures .60 cents a pound, that was NOT described to me, has been advised that it insures up to $10,000 in compensation. Not clear who had been picking up and dropping off, might not give titles of moving businesses involved.
They shot my deposit, subsequently had ANOTHER moving business come and pick up products, that they weren’t accountable for, as stated by the Excalibur agent, when we first started falling problems. There wasn’t any communicating to people about another moving business, or how to manage them when there was a problem.
Our stuff came at the rear of a semi, literally at a large pile, together with ZERO organization. Seriously, when we watched this, we’re horrified and dumbfounded. Any kid that has played Minecraft can do 110% greater. Bikes in addition to tables, along with images. More than 1/3 of our things had hurt, with roughly 1/4 big damage. The insurance that they provide you, that seems like a great deal ($10,000) sounded reasonable to mepersonally, even though EVERYTHING got ruined, but what are the odds of this? I’LL TELL YOU THE CHANCES… They cover .60 pennies, per pound of damage or lost items. So that my $1,500 Canon camera that they uttered? It weights approximately 4 lbs, and I receive $2.40 pennies for this particular thing being lost. THIS IS ROBBERY AND DECEPTIVE BUSINESS PRACTICES AT IT’S FINEST.
Upon shipping, we discovered right off the bat a few items/boxes were overlooking. We call the motorist 4 times without a return of phone call. We predict all parties concerned, GTS Shipping/NorthWest Relocation Services out of Portland, and well as Excalibur Transferring Group LLC, with a patronizing, yes we shall search for it, together with NO FOLLOW UP to phone us back EVER. This was ESPECIALLY BAD FROM EXCALIBUR, with complete disregard for us once we’ve paid.
There’s harm to our new flats flooring, so they UP CHARGED us as a 53′ foot semi couldn’t get into the doorway, they billed us for packaging materials double, and once I grabbed this, they said because I have already paid, they cannot do anything about it.
We paid extra to allow them to package our artwork, as professionals you’d think that they would understand how. THEY HIRE UNEXPERIENCED movers and cover them on the place, so naturally , they packaged our artwork incorrect, and two bits are outside repair and ruined, and insurance, you guessed it, .60 for each pound of harm. We receive around $5.00 for your un-reparable artwork.
ALSO as a side note, not that this really is a huge deal in the scheme of things, but that ought to have been maybe a red flag currently thinking back into thisparticular, the trucks which came to pick up our possessions, where older, from the other moving company, together with spray paint trying to pay the previous logos, truck has been heavily damaged, but actually did not think a lot of it, then again, even if it had been sent, it was at a 53′ semi which was an older Belkin inspector trailer, again in bad state, and spray paint trying to alter the Belkin emblem. Again no a big deal, however, if have been a red flag.
MY ADVICE TO YOU. FIRST DO NOT USE THIS AWFUL COMPANY. SECOND, I had been to do all of this again, I’d DEMAND an in-house quote, in which a representative from the provider arrives to examine our belongings, I WOULD DEMAND to find the truck being seen, since they charge around .50 pennies a pound, and they neglected to create a weigh slide for us.
They also HIDE as much paperwork out of you, with little print which can direct you in the long run. They flooding you with a pile of this, and rush rush rush one to finish and you will find things like the truth that in the event that you cant buy a 53′ foot semi truck in your location, they will bill you additional, so ensure that is something which you know beforehand. There was SO MUCH hidden items which weren’t explained to us whatsoever, by EXCALIBUR MOVING GROUP LLC or GTS Shipping.
Now, we’re getting our lawyer included.
Assess reviews on the internet, BBB, Yelp, Google Etc. all have HORROR STORIES of the provider. DO NOT USE THESE PEOPLE, PROTECT YOURSELF and YOU FAMILY from BAD MOVERS LIKE THIS. Additionally, help safeguard others by providing these folks bad reviews. Its businesses like this that give the entire industry a black eye and the consequent horror tales. There are several BAD STORIES about the business; I am shocked we did not have the foresight to check into them.
PREDATORY Moving companies such as this ought to be PUT OUT OF EXISTENCE. If you assess the length of time they’ve been in operation, its less than one year. Which tells me, they create new companies each time you gets bogged down by a lot of complaints and poor reviews. Be certain that you check reputable places such as NCCDB – National Consumer Complaint Database and other sources that are trusted. Even if I conserve ONE individual from utilizing this business, all these testimonials will be well worth it.
They had all of the modern tools and methods to create my move go really easily. I called to organize my move out of Manhattan to West New York, NJ and they immediately set up an appointment for Friday immediately.
They offered me that the most reasonable price and showed up at my door in the scheduled time. They completely packed my belongings and carefully tagged all of the boxes. Then they proceeded to drag them in the truck and they came in excellent condition.
Unpacking was a breeze because I managed to discover my possessions fast. They took great care of them each step along the way and delivered topnotch services. I look forward to doing business again.
My experience using the moving business.
What I got out of this experience:
1 throw away things you do not desire , even furniture. It’ll be cheaper to purchase new in your new location.
Two Furniture will arrive broken, and employees will harm your walls when they’re attempting to receive your sofa in your home. View #1. Then you are going to need to shell out time repainting everything.
3 It does not matter what business you choose, they will repack your items to place on a different truck. It will lead to damage, particularly to the bulky products. View #2.
4 You may spend more than they offered you.
5 Agents will outright lie for you to make you hooked and receive your cash. And great luck trying to find a grasp of those.
In short. Get your files and important things with you at a tiny uhaul trailer. Sell, give away, or throw out old furniture and stuff. In case you must, then receive a huge rental truck and push it yourself.
Run, run as fast as possible and utilize ANYONE else. Pods, Estes Sure Transfer, Drive it yourself, ANYONE. I’ve had the most dreadful experience end to end.
I’ve composed a 4page criticism, but I shall leave the details for my own attorney and their client support. And attempt to sum up the worst crimes.
-If”promoting me” in their solutions I informed them that I had a much more affordable quote out of PODS. The sales man then tells me”You understand exactly what PODS stands for? Possible Of Damage.” Assuring me Excalibur Transferring Group (never to be confused with the much higher ranked Excalibur Moving and Storage unsuspecting folks will discover when googleing) will be much easier and safer
– After the week of my own transfer stems, they are still postpone, day by day, every time telling me”Tomorrow” inducing me to reschedule my trip and resorts not once but two every time in a cost. They picked up my items 2 days ago my”delivery window” and 3 times when they told me that the previous week.
-I had been told (view the attached text material on yelp out of”relocation pro” it’d be 21 days worst case situation… it took 25 times with 0 communicating
-My materials sat in New Jersey for 21 of these days. . .just sat
– Once I eventually got my things there is significant damage. . .the claims form needs to be printed and sent. Email or facsimile won’t be accepted.
I cant receive a call back for whatever. At this time it seems that my only solution is lawful activity? I really don’t know what else to do. I paid them $1,400 to be late picking up, overdue bringing, and also to break my items, and that I cant even get a return.
I truly don’t enjoy going, and this occurred quickly and easily because of Excalibur. Needing to relocate unexpectedly because of job transfer, also didn’t have enough time to do a great deal of research. However, Excalibur cared for everything and told me that my possessions were well cared for all along the way. I needed to fly to fulfill them a week after, which stressed me but- what went as I expected, and that which was packed to my new condo and put up very fast. Thank you! Will recommend.
I transferred with Excalibur out of Connecticut to Miami a week on April 3. They certainly did a fantastic job. It was not a massive movement but that I lived on the 3rd floor of an apartment along with the elevator was not in order so it was lots of work going up and down all of the staircase with my furniture and possessions. My possessions caused it to Florida- so I am happy. They’re friendly and everything also.
Excalibur Transferring Group certainly blew me off! I have had my fair share of bad experiences with moving companies previously.
Each step along the way in my first call to my possessions being delivered, I had a unique experience! Rarely do you come in contact with a business and be dismissed by their outstanding customer support.
My brother is moving a month, and I have already known him to utilize Excalibur.
I will be using them later on and discussing them to all of my friends and loved ones!
I thought that was definitely great. Cheapest cost including all the professionalism and service I’d hoped for. I gave months of note in my transfer, known to allow the office know I had changed the address on my credit card, and they admitted my closing pickup date. They confirmed my advice, promised me that the driver would have the ability to accept credit card repayment, advised me that my payment in pickup will be $442.50, and a second $442.50 upon delivery (following my first deposit of $400, that seemed about right for me). About the Friday that I had been told someone would call and tell me that of both times (Monday or Tuesday) I had asked they’d pick up on, I’d get a telephone — quite early in the afternoon. They wished to pickup on SATURDAY — that the very next moment! I stated that would not do the job, and they immediately said,”Alright, then we will pick up on Sunday.” That still threw off my schedule, but I consented. But I then got yet another call a couple of hours later stating they needed to”discuss a couple of things” along with me, and it had been the exact same information I had already provided a man on the telephone a week before. He told him so, and he suggested nobody had informed him, and finished the call. Weird. And then a couple of hours later THAT, I have ANOTHER telephone. These calls had a good deal of background sound, and a few squares included, so that I had trouble understanding what they said, yet this individual wanted to discuss a number of the exact things and also said I would not have the ability to cover the driver along with my charge card. Late Friday afternoon, I am in the midst of attempting to reevaluate my packaging (ALONE) before schedule,” and he said I would need to either go to the post office and also receive (cover ) a money purchase, or visit the lender and receive a cashier’s check to your $442.50 — or spend money. I set down my foot and told me I had been confident that I could pay using a credit card. He set me on hold and’presumably’ got confirmation from somebody I would be permitted to work with my card, but I would want to invest in cash at delivery. Is this beginning to seem suspicious? Yes. Or, at the very least, that you hand within this business does not understand exactly what the flip side is performing. On Saturday I got a call in the driver stating they would be here between 8am to 11am the following morning. Great. Except there is a whole lot of lost sleep period between 8 and 11, and I must get up and get prepared for them in the 8. However, I could get over that. And, sure enough, at 7:30 Sunday morning that they called and asked me what was once the first time I would be prepared. I said I had been advised between 8 and 11, so I would be prepared at 8. They have here at 8:30. And the remainder is only a hot mess! Props original — to ME: I had 1 or two boxes less than anticipated, plus a single”sewing machine” significantly less, and that I had each box and slice of little furniture prepared and waiting within the front doorway, in my living space, except that the armoire which has been too thick for me to proceed. One”motorist” did all of the moving while another person sorted through the pile of paperwork that I had been likely to”read attentively and know”. (I heard this by the small CYA redesign of my”rights and duties” which has been conveniently left at the vehicle until AFTER I had signed each of the webpages together with volumes of tiny print on the trunk, and lots of redundancies on the front, and also corrections and adjustments made throughout the’excuses’ and signatures and also claims to be fast so he might escape my own hair….blah, blah, blah discuss about A couple of things did stand out clear and loud, however. This was once my pickup and shipping payments of $442.50 unexpectedly became $621.50 every single! That is $337 within my promised”complete”. I strenuously contested that. Lots more calculating was completed, a telephone call to”the manager” was created, I had been awarded a”reduction”, and also the obligations turned into $471.50 each. I was not thrilled with all the modifications, however it was just $38 more; I had not even had breakfast yet, almost all of my cargo was loaded, and I only needed it to be finished, so I composed ANOTHER test. More calculations. Another telephone call. I then was told I had to cover $800 now, using”just $621.50 on delivery. I said, “NO. You’ve got my things; that is your own safety. This wasn’t the agreement that I signed. I am not changing it today.” He chose the $471.50 test and completed the loading. He put cardboard about and shrink-wrapped my own great-grandmother’s classic treadle sewing machine console, wrapped a little rocking chair, an extremely small easy chair, and a little wood hamper in blankets, and all of which were clearly recorded in my first inventory which has been used to gauge my”complete” price” of $1305.80 in January, that I electronically signed. No more add-ons, no matter, no packaging of glass, no fancy materials to re-pack — precisely what I’d originally said I wished to ship MINUS the pc and track, which I will be carrying out automobile. You believe that is the conclusion of the narrative? Wrong. At this time just 1 1/2 hours had passed. ALL my cargo was packed and secured on the vehicle, we had said our goodbyes and that I was perplexed, but still with the app. Subsequently the paperwork driver knocked on the door. There had been”a mistake”, he states. I had to cover $621.50 now and a second $621.50 at shipping (an extra $337). Long story a little shorter, he left and came back a few times throughout the subsequent 1 1/2 hours. Allow me to state , he looks like he is a wonderful man. Perhaps even a fair man. Perhaps he is only the messenger. At one stage I talked with all his”boss”, whose accent was quite tough to comprehend, and he appeared to be calmed. I am not so suspicious or paranoid in nature, but I finally got the distinct impression that I was being discriminated upon. I chose discretion may be the better part of valor. I wrote the test for about $621.50, swallowed all of the trade jargon just so that I could close my door and eat breakfast. By this time it was 11:30. However, I very carefully went through my paperwork along with the belated”rights and duties” booklet, and also that which I find is that I signed up my approval to cover $1305.80 to get a’move’ which INCLUDES $65.80 for Fuel Surcharges, wrap and antiques all of furniture, packaging tape along with moving pads, and ALL transport, taxes, tolls, along with MILEAGE. That which I FEEL is that each of these”cooks” have spoiled the”marijuana”. Too many changes, too many agents disagreeing with, or predominant one another, too small adherence to contract stipulations. And perhaps someone making things up which gives them a small additional commission. I am 73 years of age. My single income contains a Social Security check of $570 per month. I have a 1993 Geo Prizm which I will be driving from MO into CT.. Can I really require this annoyance? No. However, guess what? There is Nobody in Excalibur now — in the CUSTOMER SERVICE DEPARTMENT. What a shame.
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