The Apartment Movers

Never apply these movers. I advised a transfer together on 11/20 to get 12/1. I needed to phone them the day ahead and find the ETA to your team and has been informed 8:30-10:00AM. Not only did they NOT show up they never even called to say that they weren’t coming, but they didn’t answer the telephone on the day and never returned my calls that were repeated along with many voice mail messages. I am just one girl and this was really frustrating and I had been left with needing to be from my flat to the 1st and distressed. I discovered a brand new inspector and they were all fabulous. I repeat please don’t waste your money or time with those unprofessional individuals. I’ve request them to come back my deposit, but they probably won’t. I shall call my lender to get certain to receive it back.

Do yourself a favor and proceed with any other firm!!! In the start I had a terrible feeling but wanted something fast, so maybe this really is my fault. They weren’t professional, I was hung up on after. The day of the transfer that the 2 men came and you was super slender. . .before they even took one step together with my dresser it had been shed on it’s side. They didn’t wish to use blankets to pay for my dresser. ALL I had been having transferred was just two dressers from the way. They didn’t use any tape to maintain the dressers closed and they desired to stand the dressers up throughout the transfer. We get to my home and my walls have been bumped into several occasions, fortunately no holes but heaps of scuff marks. My vest was already scratched and then dropped again in the home. I was pissed that they left and hours after the man came back with a different mover. To top off this bad encounter the missing a deal in my dresser and broke my a drawer. They place a busted piece in a different drawer and concealed the broken one, behaving like they had no idea what happened to it. When I called the apartment movers I was really mad. They didn’t phone me not once through the day. They were just going to provide me $50, the supervisor explained that she had been occupied performing payroll, and attempted to rush me off the telephone. She explained I could just go to estate sales to attempt to hooks another.I HAVE NO IDEA HOW EITHER OF THESE COMPANIES ARE IN BUSINESS! I attempted to leave no celebrity

They asked deposit instantly and stated including everything but afterwards attempted to obtain every technique to bill an additional $300-400. First wanted to bill to my piano but afterwards said some other stuff they should bill over $300. Their cost is money cost. Should you pay by credit card, then they will charge 4 percent more. They do not inform you till you pay afterwards. After asserting they consented to waive the 4 percent and guaranteed to affirm that the arrangement. Crossing many times to ask the arrangement but did not get it due to several explanations. Afterwards had to cover the additional 4 percent. Very poor customer solutions and email communications. The movers weren’t attentive. And broke my 2 doors and a bed. Please prevent this business when you contemplate moving. The supervisor is dreadful.

I went online and filled out some info on a site to discover a mover I then had been bombarded with calls from various moving companies. I spoke to a number of people and chose to book together with the flat movers. I had been advised that everything was contained in the purchase price of my quotation with the exclusion of my transfer moving through the minimal hours and the fee with a credit card. No other firm could assure me this! My movers showed up last weekend and I had been amazed to discover that my whole 2 bedroom flat was transferred in 3 hours as quoted. The last time I used movers I ended up paying for 5 hours. I discovered how quickly but cautious the movers were, and they had been incredibly kind! I tipped them both and thanked them for making my moving experience better than the past! I’ll certainly make use of the flat movers again.

I phoned Apartment Movers out of a hyperlink online which began my amazing experience. The agent, Elizabeth, was considerate and friendly and supplied me with a fast quotation and clarified the provisions to me and following the deposit I gave up, the movers picked up the rest of the cash as soon as they finished all the job. I had been so excited that they managed all my possessions with care and concern. The movers were friendly and put things where I desired, constructed furniture, and were careful to not hurt anything in my new apartment. I had been so excited that they ended in a timely fashion and that I did not need to pay for additional time. The movers functioned well together. I’m for certain phoning Apartment Movers again after I move. I suggest this business to all that require help with secure, low price, friendly, and thoughtful moving. Offering you Apartment Movers!!!!

My items have never been moved yet however exceptional customer support sets the tone. Devonte in the Irving Texas place provide customer service which needs to be utilised in company coaching. He’s got a knowledge base and professionalism which allow me know when made the perfect call. In addition to it he went over and beyond to discover the reply to my inquiries rather than presume or offer me insufficient info. As soon as the second time I want apartment movers in will request him.

The movers didn’t wish to move my items when they needed to transfer a 4 part entertainment centre and they had been informed about what I needed transferred. The movers became angry when I refused to cover them until the job has been finished. They poked around for 3 hour just putting 1 thing on the vehicle. And called and lied to their own manager saying they didn’t have space in the truck that they would need to make two excursions. Afterward their manager attempted for me to pay $450 for the 3 hours that they poked around are cover $85 a hour and that I denied because  they behaved like they didn’t know exactly what to do. So I advised them to depart they shipped two employee that really did not wish to get the job done. I’m nobodys fool I felt as though they’re trying to con me from my cash when you need to move please don’t call Apt Movers. It was a really terrible experience for me personally.

Maybe the WORST transfer expertise and MOST disreputable firm I’ve ever had the displeasure of dealing with seeing family good moves.  Having spent a career at the Air Force moving throughout the world, this specific movement was more painful and expensive in damages compared to most of my prior moves united despite they just had to maneuver a 1 bedroom flat value of products 1000 feet. The moving folks got lost on the road and searching for instructions at least seven days (mind you that the complex is about Main Street). A couple of the helpers had no experience in proceeding.  At no moment was insurance provided or some other discussion had seeing harms paid each pound.  At no time was I advised that it had been my duty to wrap my flat panel TVs before the movers shattering the display on a single 55″ LCD TV (valued at $1500). I have nothing but runaround and annoyance from the team together with claims of absence because of illness, employee terminations, and also basic POOR attitudes against the supervisor (Nils Mera) on down.  Over 90 days following the move along with filing for damage settlement, they gave me a measly $200 for about $1700 in compensation and maintained they did me a favor siting the simple fact that the transferring price was just $249. I registered a mediation petition and did not hear anything for seven months.  After the mediation telephone was eventually needed, Apt Movers (Nils Mera) could not possibly have been more disrespectful or condescending in her mindset and dialogue regarding the entire ordeal and also had the unmitigated gall to assert they moved out of the way to be more compassionate!  They left behind the little print about the contract and payoff test for a shield for his or her behaviour. Please AVOID these folks such as the Bubonic Plague!  Pick ANY Agency BUT them in case you understand what is good for you!!! Similarly, please discuss this horror tale with any friends or relatives Looking for a dependable moving company.

I used this business and have regretted it since.  The truck came unmarked with newspaper tags, together with three guys, two of whom spoke no English and the opposite, was condensending and unprofessional.  He had been aggressive and impolite. When I asked him about wrap myfurniture that he cliamed he had been a skilled and when I provided him the plastic wrapping to the paint and mirrors, he maintained he didn’t use this.  The organization doesn’t accept anything except money or money order, that shouldhave been a hint to me to not utilize them.  Anyhow I made to visit the bank to get a money order and also when I returned that they had been prepared to depart, however, I found that the majority of my furniture had not been wealthy and the fellow said that he didn’t have space.  When I called the office that they weren’t the least worried but said if I’d pay him to get petrol he’d return and make it.  That isn’t what I’d agreed on, but they were supplied a comprehensive collection of my own decor.  The supervisior which I talked with was rude too and perhaps not the least client service oriented.  I’ll say it loud and clean, don’t use this organization.  My pricey furniture includes chips from the timber and several broad and heavy scratches.  I’m also missing a some costly leather products.

Throughout the move that a nightstand was ruined and also my dining room table has been ruined. Since everything was transferred into storage there’s not any telling what else has been ruined due to how my things were mishandled. I was also billed fifty additional dollars rather than given a receipt at the conclusion of the move. The billed the additional fifty  to move a few additional boxes that I did not mind paying for, but I also traded them shifting the horizontal screen television and a large chair with an ottoman if they’d transfer one little bookshelf. Among those guys also stated He needed to take the seat and ottoman because I was planning to place it from the dumpster and I consented.   My boxes markers fragile appeared to have knocked around tougher and among the employees was particularly rude and made me feel as though that was doing me a giant favor by supplying the support I’d already paid your business in money to supply because no banks were available on Sunday for me to receive a money purchase. Your organization also supplied this service per day late without a sorrow or apologies. The dining table along with nightstand were broken before my eyes. There’s not any debate that it was their fault. They didn’t wrap any  things as your company assured and that I feed horribly abused as a client and also take advantage of. I would also like to consult with your general supervisor concerning the services offered.

My criticism is I was guaranteed a moving team on Sat June 30th involving 1-6. They called several days to declare that they had been running late, and that they would be sure there to finish my movement that night because my lease ended at midnight on June 30th. After phoning your business over 12 days and being on hold for more than an hour, then I had to manage an agent who believed the whole scenario was funny and was quite unprofessional during the days he believed I wasn’t listening to the conversation that he had been having with his colleagues once I put him on hold because I had been attempting to locate another firm to move my things. No one was connected with me until 9pm on Friday night, just to notify me that they Weren’t coming and could be there first thing At the afternoon and that I’d be given a priority overhaul.   Remember that now it was 9pm and nobody was available. He put me on hold again for another half mins and then said a supervisor would call me back in five to ten mins. I had been made to call in sick at my occupation, also missed an whole day of work since if the movers did appear at 8:30am they forgot to move the dresser and box-spring from the master bedroom. Along with needing to phoning in sick, since I was still in the flat unit beyond midnight on Saturday June 30this when my lease had died, I had been charged a complete month’s rent. I called your organization multiple occasions for hours and has been assured that the movers could go back to transfer the deserted items to the storage device that was under a mile out of the flats location. Nobody showed up and if it was 6pm, I called the company again and talked with a supervisor who seemed very unconcerned with my present dilemma. I feel as I’ve been treated as complete crap even once I’ve paid your business for a service which you only given in part. I think I Have a valid claim and if the problems Aren’t addressed in a timely fashion I’ll have no trouble taking this thing into a Tiny claims court.   Please call me at your earliest convenience. In reference to the situation my transfer code is ****.
I would also enjoy the email of your supervisor.

Does this get much worse than just not showing up  to maneuver you. Yep thats exactly what these idiots did to me. They gave me a window, from 3-8 pm.  When it had been half hour before my window period being up, I needed to phone them. They strung me along for 2 1/2 hours, always transferring me or checking to find out exactly what the difficulty was. They never’d phone back so I must continuously keep phoning them. In 10:30 pm has been my very last phone to  the provider. A female secretary will again”check about the problem” and then hung me up. Slept on the ground in fresh apt., needed to take some time off the following day to have somebody else go me and never obtained a courtesy phone backagain. THIS PLACE IS AN ABSOLUTE JOKE! I wish I’d looked on this website before hiring them. Apparently I am not the only one they have screwed…

RUN AWAY!!!!! CALL ANYONE ELSE!!!!!

Please please please take my ideas and never utilize Apartment Movers. They don’t even appear!!!!! I predicted several weeks prior to my move to program them. They understood and confirmed my reservation the day ahead and after that NEVER SHOWED UP!!!!! Following the 5 hour window passed I awakened calling to observe where the movers had been, I had been told it’d be another two hours. Then I spent the remainder of the day staring in my boxes at the garage. No telephone, no apology, no nothing. Even after talking with all the corporate office nothing happened; they just kept moving me to the neighborhood department supervisor, Scott.

The very first telephone call I received back in the dreadful company was at 8 o’clock the following day. I inquire what had happened and he said”Well I had 3 moves yesterday”. I informed him it had been a dreadful way to conduct a company and he hung me up.

This is the worst going experience in my entire life and I would like to spare someone the trouble I went through. Pay a bit extra and go with a much better rated firm.

Don’t utilize Apartment Movers. The movers are excellent people, but the corporation will screw you over in a heartbeat and think nothing of it.

8-30-11: I knew that this was likely to be awful. I must have noticed the writing on the wall. Along with sending a trailor too little for your task (had to make two trips and twice the time), they quadruple-billed me to the task, that left me bankrupt about a week. They had been in no rush to correct anything, and so were very fast to make me the culprit in all of this. None of that was my fault in any way, but that I was forced to feel I was the offender. I’d think twice before doing business with this business. I’m awaiting help with all the harm to many items during the transfer. But I do not believe they’ll be quite cooperative. Avoid these guys. UPDATE (8-31-11): Today they’re likely to dispute the NSF fees and claim I’ve registered. I received a call from a representative of this firm suggesting they will refer my case to a greater power inside the enterprise to dismiss the charges. These men want to intimidate me into submission. It will not work. Do yourself a favor and use another moving business. Nothing good can come from utilizing this low-life firm.

Beware – this provider utilizes many names and phone numbers – 415 East Airport Frwy, #400, Irving, TX – The movers didn’t bring a big enough truck to move my items. They knew how much there was to proceed because they packed my flat the day before. The youngest was quite careless, when employing the dolly he’d only let it fall out of 1 step to another without controlling the fall. I attracted their focus to my glass artwork and requested them to be quite careful with it. I’d been informed by the proprietor, Nils Johnson, that they would be quite careful with my possessions and she’d send her very best crew. If that is their very best team I’d hate to see the worst. I saw the most significant part of artwork was stuck in a box wrapped in one piece of paper. I asked that the team boss to please package it more firmly and then he took it from the box also stated he was going to wrap it in bubble blankets and squirt. This was the last that I ever saw of this artwork. After the truck was complete we left to get the home leaving lots boxes and items still to proceed. We left between 10 and 11 Am. After we got to the house I asked me where to set the boxes and I discovered they hadn’t labeled the boxes. I told them we’d need to determine where to set the boxes since they unpacked them. I had been told that they weren’t unpacking them. I informed them they were really unpacking them and they better check with the workplace. They discovered that they had been unpacking everything. Once they unloaded the truck that they moved back into the flat to acquire the rest of my items. I remained at the home to await the cable, phone and net installer. When they returned I began asking where the massive part of artwork was. They explained that they still had plenty of boxes to unpack. I kept asking and was eventually told between 6 & 5 PM which they had broken it that morning before we left the flat. Because they didn’t know at the time that they were unpacking everything they believed they might get away without telling me about it. I inquired where the artwork was and was told that it was thrown off. I advised them that it was possible that it might have been mended. They stated it had been in a lot of bits to be repaired. I informed them it wasn’t their choice to create they ought to have brought it to me and allow me to decide. Eventually after several talks they explained they’d taken a photo of it using their telephone so that they can prove that they hadn’t stolen it. They allow me to see the image and they’d broken up the upper right hand corner of this item. The group leader told me they’d brought everything out of the flat, there wasn’t anything left. My cleaning lady went into the flat the following morning and called me to let me understand that a number of things were left at the apt. I received the claims supervisor to deliver me the image and then forwarded into the glass gallery. I had been advised that it might have been mended and still be a viable part of artwork. They threw off my house. So far as I am concerned that’s theft. It wasn’t their call to create. The Expense of the artwork was $1,035 along with the movers delivered me a check for $25

I had been given a coming time of 9am. The transfer quotation gave me a window of 7-12pm. I promptly called back and advised them that this was unsuitable as my buddies who were likely to assist me move were not likely to wait all day for you men. I was subsequently given priority to 9am 21 days prior to my transfer. The afternoon before, I receive a reminder call which my relocation begins at 9am. On the afternoon of, I predicted at 9:10am and had been informed that they had been running two hours late. The explanation,”we will, I can not have my guys standing about doing nothing.” To make a long story short, more than 4 hours arrived before they appear. As soon as they arrived, they functioned well and quick. My father-in-law and that I assisted the two load and unload. I had been quoted $100/hour for a three man crew plus a 20-foot truck without the charges for your piano, traveling time, gasoline, lead time, etc., 4 hours and 20 minutes late with such improvement notice is inexcusable. In the end, I wouldn’t suggest using them – try All-My-Sons or even Midnight Hour Movers. I really don’t see how a corporation may conduct a company by intentionally making their clients wait.