Home Hawaiian Van Lines
15044 Keswick Street, Van Nuys CA, 91405

Hawaiian Van Lines

(7)
15044 Keswick Street, Van Nuys CA, 91405
Hawaiian Van Lines reviews, ratings and complaints. Authentic Hawaiian Van Lines testimonials and consumer reports online.... read more
Hawaiian Van Lines reviews, ratings and complaints. Authentic Hawaiian Van Lines testimonials and consumer reports online.
2.7
7 reviews
Review summary
5
43%
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  • Bill Leblanc
    Dec 22, 2015
    Long-distance move from Arkansas
    Scam Artists

    Scam artists. Worst experience ever. Charged me twice as far since they quoted and ruined each and every bit of furniture I have. You may read the entire story here full with photographs: http://www.donttrusthawaiianmoving.com. Do not hire these men!!

    Should they get bad reviews, they simply change their name and begin a new firm.

    They go by many Distinct names:
    Hawaiian Van Lines
    Eden Relocation
    West Point Relocation

  • T Hall
    Dec 16, 2012
    Long-distance move from California
    Car Shipped

    Each time I called I’ve got a individual not a machine which was not placed on hold.  The rep I dealt with was constantly offered.  I sent my car into Oahu, they did all of the work, I simply drove it to the pier and they were significantly less costly than Matson.  I’ll be using them in the long run to send my household things.

  • Michael
    Dec 14, 2012
    Long-distance move from Hawaii
    Last Minute shipping from HI to CA

    I needed to send my car back into the mainland from Hawaii last minute.   A coworker of mine used that business to send their house hold items and vehicles about 3 weeks ahead and stated They had a Fantastic experience.   I phoned and talked to a representative and she was equally patient and knowledgeable in understanding my requirements.   I never felt pressured into her attempting to close the bargain, rather she gave me confidence that the process was clear and dependable, and also to Don’t Hesitate to look around.         At the last two months of my move, I’d been so obsessed with tying up loose ends along with Different variables of my movement, I believed that I procured my reservation with all the Business.   When I called to make sure everything was set up, I found I did not submit All of the data that was required.   As she was giving me directions to Be Certain my car was cleaned up and up to US port authority criteria, she had been on another line with the transport firm procuring my reservation.   Within 20 minutes of this vent closure, I’d my car in que to create that week’s passing.   Approximately 10 days after my truck came ahead of schedule and she contacted me to Provide a heads up.   I had excellent service from start to finish.   I’d use and/or urge this organization’s support to any and everybody with transport requirements. Aloha-

  • Manuel
    Nov 28, 2012
    Long-distance move from Hawaii
    Great service

    I received a great experience with this particular company, good service, great price and fantastic communication. Pick up and delivery was on time, 1 day prior to the scheduled, fantastic customer constantly connected, fantastic service and very army friendly. Thanks will suggest any moment.

  • Nicol
    Sep 11, 2012
    Long-distance move from California
    Scam..... Scam..... :(

    Timely service! I am unable to even give them a single star! They’re always late! They destroyed my fortune mirror, were overdue by 2.5 hrs after already canceling a previous appointment. They had been to delivertoday at 6pm, subsequently postponed to 8.30 pm, and then had the guts to ask me of they can provide at 11.30pm!!! They are now gonna appear at 5 each afternoon tomorrow!!! Unbelievably horrid support. Please save yourself the problem. If they’re the sole movers readily available, market your stuff and purchase new furniture. Bad bad support! Oh so awful! …

  • Wayne F
    Jun 30, 2012
    Long-distance move from Washington
    Beware of Eden Relocation, Inc.

    I contracted Eden Relocation, Inc. aka Hawaiian Van Lines to transfer my private products from Seattle WA to Kihei, Hi.  This movement proved to be a entire nightmare in the time that the drivers (overdue ) came, to the time that the load has been sent (too late).  The drivers came to load at Seattle unpreparted, insufficient boxes, blankets and tape.  The load was eventually delivered in Kihei and it seemed just like that the a bomb wnt away in the container.  Most boxes were moist and fairly ruined.  Boxes and things never produced it.  I’d have some body elses lawnmower, big wooden desk, bed headboard  plus a few misc boxes.  The Eden Relocation team who donned the container stated that this was the worst form of a load they’ve ever seen and created a lot of appologies.  Most if not all of furniture hadmultiple scrapes and dents.  Rust was a few bits, suggesting that the loading was subjected to weather, plus a symptom of water damage had been multiple boxes which came wet.  I whined to Eden Relocation plus they advised me to submit a claim, so that I did.  They shipped me a settlement test for apprx $120, exactly what a joke!!!  Avoid the frustrations and utilize another organization or even better save yourself a lot of headaches and money and also do the move yourself and prevent they jerkoffs.  It’s possible to contract to get a container attracted to your home, you load it and they are along and pickup the containerexactly the same for if you arrive in your destination.  They’ll bring out the continerthat you float and they pick up the container once you complete unloading.

  • Josh
    Oct 3, 2011
    Long-distance move from Washington
    Scam

    WARNING! We reserved as Hawaiin van lines and really yelped it and nothing came up so we booked what we thought was a excellent cost. We got a call 3 days prior to pickup and they stated that they would not have the ability to make it Friday but may on sat as well as the motorist will telephone is about fri to prepare time….NO ONE CALLED OR ANWSERED PHONE. Eventually on sat they stated that the truck couldn’t make it for 3 or 4 more days and WE should locate storage and WE SHOULD FIGURE OUT SOMETHING. When we mentioned that isn’t okay since we venture out in 3 times they advised us that they were sorry and would refund our deposit. High and dry just like that. We scrambled to get a new delivery business and thank god for LJ in Guardian and John in Hercules was also prepared to assist. We’ve since learned that H V LINES can also be westpoint move and under a lot of different names too.

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