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7707 Convoy Ct., San Diego CA, 92111

Valet Movers

(21)
States of operation: California
7707 Convoy Ct., San Diego CA, 92111
Valet Movers reviews and ratings online. Read Valet Movers testimonials, complaints and consumer reports by actual customers of this business.... read more
Valet Movers reviews and ratings online. Read Valet Movers testimonials, complaints and consumer reports by actual customers of this business.
3.3
21 reviews
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  • Sally S
    Jun 17, 2017
    Long-distance move from California
    Valet Movers Good Price Professional Service

    Frankly I’m shocked to find those terrible reviews. I had an excellent experiance with Valet Movers. The telephone was always answered when I called, a great young guy called Spencer came out to perform a visual quote and the movement was actually the price I had been quoted. All my furniture things have been wrapped and prepped properly and the move has been done fast, efficantly, and everybody was courtous. I dont understand about those other reivews, but I’ll say that Valet Movers did a fantastic job for me!
    Sally S.

  • Brian Baker
    Jun 16, 2017
    Long-distance move from California
    Horrible and unprofessional moving company

    Valet movers turned into a dreadful option. They just take your money and employ another firm to move your possessions. When they say they manage your relocation begin to complete it is a lie. They employ Another firm who hires strangers from their road
    Also remember whether it is Uzbek trucking that they employ, this man is a brief fuse waiting to burst. He is extremely rude and aggressive. Valet Movers won’t take responsibility for whatever. Terrible experience

  • Amanda
    Mar 5, 2017
    Long-distance move from California
    California to Texas Move

    Selecting Valet Movers was likely the worse choice made. The concept that it is a local business that cares is really just untrue. They not only destroyed most of that which has been delivered at the transfer but additionally lost and sent other people’s things to our home instead. It’s been 6 weeks since the transfer and still no insurance policy for the damaged and lost items. Caring is hardly something they signify whatsoever and even after through with exactly what they have been contractually hired to perform.

  • Jerry Bailey
    Nov 17, 2016
    Long-distance move from California
    Don't use them

    As I sit here waiting for my delivery I’m considering all of the issues I have had with this organization.
    Originally their reply and support was the greatest, difficulties began when I obtained the bid which didn’t have everything recorded. I sent an email to Spencer saying I didn’t need problems about the pick up day from a motorist who had been going to say this and that wasn’t recorded but might be added to extra money. So I got the newest updated bidding, and sure enough on pick up day the motorist said I’d more sticks then the quote listed and he will need to charge me more. I’d have more but smaller boxes so that the cubic feet was close enough to allow them to simply raise the price by two or three hundred bucks. They request 60 percent down, so that they now have your house products hostage for price increases. And guess what, you won’t ever speak to Spencer again, along with your own voice mail messages are virtually never replied.

    So delivery day comes without a caution, what happened to this”I will call you when the truck leaves San Diego together with the drivers title and telephone number”? I really do receive a call at 8 am stating that the truck is 20 miles in the future and what’s your speech, oh and now the cost has creeped up by $1250. I informed the gentlemen I shall pay the amount recorded in my contract and nothing more. 6 hours after an over the street 18 wheeler pushes up and says that he can not make the turn on my road, and might need to go buy a bigger truck and laborers to perform the unloading tomorrow and it’ll cost an extra $1250. It is funny how that worked out is not it. They understood at 8:00 during that morning that the truck wasn’t likely to make the turn and it was likely to cost an extra $1250. Along with the laborers, who had been supposed to perform the unloading when the truck had left the turn?

    I asked to get a copy of the subcontractors reception showing the 1250 that they were planning to bill me for your truck along with laborers and was advised no could do but he’d alter my contract to reflect the extra cash. A third party truck driver can not alter a contract, therefore I’ll compose a receipt demonstrating the invoice paid in full and also the growth in price and find the driver to signal it or head on in the future. My items arrived at 2:30 in the afternoon and from 6:30 they had been done. The motorist was really very good at unloading and educating the kids working together with him to be cautious. Some things got dropped, a fantastic piece was ruined and we did wind up with a couple things which weren’t ours and place them back to the truck. I really don’t expect to get much if anything back from Valet Movers, but my spouse may attempt.

    The bottom line here is that they walked throughout the home, opened doors, doors and cabinets, they made an inventory and they place a cost on their listing, then as soon as you cover 60 percent and they got your belongings, they start jacking up the cost. Can I use them again? Not in this life and I wouldn’t suggest them to my friends either. They’re a terrific bait and switch business and they’re extremely great at the bait and switch. In the long run, their cost is more than among the bids I’d initially obtained, therefore that I really don’t find any savings going together but a good deal of headaches.

    I’ve all table lamps and one floor lamp divided, a box of clothing missing. However, I wound up with somebody else’s art blended in with mine. How did that occur? I guess that they opened up to heaps and mixed them up, thanks to opening my own boxes Valet Movers. Oh, and a few of those day laborers hired to assist unload told my wife the true reason I was billed the additional 1250 was because my stuff was at the center of two other folks furniture and they needed to unload theirs for to mine so just decided to bill me to their loading error.

  • Tim Hall
    Jun 6, 2016
    Long-distance move from California
    Grate service

    Good business and perfect customer support. Spencer the individual I have use has been super professional and useful. Thanks!

  • B Fox
    Mar 28, 2016
    Long-distance move from California
    Not a good idea

    Originally pleasant people but they stole products out of my own garage, mishandled furniture and also hired dreadful 3rd party truckers. They filled the van and smashed boxes. 2 boxes overlooking
    Worst move from 12 I’ve done. No followup. Driver likely rudest person in the world and horrible driver. He whined about injury and difficulty with early truck. Conserve your merchandise and utilize another company

  • Courtney
    Dec 11, 2015
    Long-distance move from California
    Avoid!!!

    I don’t leave testimonials but following our experience using Valet Movers I believed that I had to share with our story so that others do not make exactly the identical huge mistake of working with this moving business. My spouse, 1 year old and that I moved out of Orange County into Washington in September and utilized Valet movers because our moving business. 

    Initially I had been convinced in their solutions as Spencer was considerate and prompt to return all phone calls. The quotation has been much less compared to other businesses in the region and this must have been our first red flag. 

    When they came about moving day it took around 6 hours to package all but they did a fantastic job based on my spouse who’s an engineer and also a small perfectionist when it comes to this type of stuff. 

    The most important reason we picked Valet movers was that the guarantee which they may deliver our items in 10 days no difficulty – it’s difficult going without things using a 12 month old!!! Our items did not arrive until 3 months after our move in date- there’s fine print in the contract stating that they have 3 months to receive it to us. In this time that I tried phoning Valet Movers, requested to speak with a manager about this and never got a call back for my most calls. We’re seriously worried about even getting our items, 

    THE WORST PART has been the state that our stuff came in. A pottery barn hutch which was a wedding present was broken and scraped, a bamboo chest was divided into half and thighs were broken off, dishes were broken, and pantry things smashed. We’re still lacking my husbands really pricey tool chest along with a few boxes- like a box together with our Christmas decorations and china. We’d our boxes professionally packaged to guarantee this would not happen. However, the worst aspect of all was that we had been advised they’d look after things such as that but they do not – that they refer you to some third party criticism remediation firm which demands a huge amount of documentation and still only provides you $0.60 each pound of the broken item!!! So because of our ruined hutch we’d get less than 25 – maybe not really worth the hassle. 

    I must also mention that all of our items came coated in layers of dust which permeated all of boxes and wood dressers. That caused our whole family to have horrible allergy for months and each item of clothes had to be cleaned and all the upholstery cleaned. This left our new home quite dirty and has been a massive pain- like moving is not difficult enough!

    I expect someone will profit from my critique and give a wide berth to this organization along with their lip support in any respect costs!

  • Belinda Williams
    Nov 21, 2015
    Long-distance move from California
    DO NOT USE THESE MOVERS

    Used them to get a move a couple of months ago. Waited to article reviews because we had been waiting to find out exactly what they’d do in order to cure our complaints.
    The poor
    1. Stolen things – playstation 3
    2. Damaged furniture – equally bedroom places with cracks. Holes on the drawers. Paneling torn/ripped
    3. Boxes – moist, ruined, broken lids, resembles the things were thrown around
    4. Broken, really smashed items – vases, glasses
    5. Missing furniture – console dining table
    6. RUDE contractors, did not care about
    7. Plenty of hidden fees
    8. Bad customer support – doesn’t call back, doesn’t answer emails.
    The great – NONE. DONT USE THEM.
    Compliant registered with the BBB.
    Read the terrible reviews on yelp (the concealed ones) which will provide you a fantastic idea of just how bad this business actually is.
    The fantastic reviews on this website and yelp are likely from their workers or friends.
    Truth is, this business is horrible. If you’re interested in finding PROFESSIONAL MOVERS, then this is certainly NOT the enterprise to utilize.

  • Joseph I.
    Aug 20, 2015
    Long-distance move from California
    Warning DO NOT USE

    WARNING don’t use. THEFT by builders. No office only a PO box,” they don’t have their own trucks. They employ out contractors to drive.First, as soon as your team came to load us onto the moving truckand they ended up placing items in their truck which were contrary to a wall in our house that I revealed the head man that these were all items NOT to place on the leased truck, which we had been carrying them ourselves –  because those were precious and precious for us. These consisted of: boxes of spirits, including a very pricey box of Louis XIII cognac. Additionally it is odd that two big boxes of precious electronic equipment never created it. 3/4 of how via your team’s loading our things, we understood that our 3 boxes of spirits, which we suggested WE would carry with us, in our vehicle, were gone –  supposedly”already on the vehicle” and also little and too late to locate them to carry truck off. We even said you aren’t capable by law to accept spirits on the vehicle. They Simply winked and shrugged.   The head man said also that they’d already put them with the truck already and could not be removed, it had been too tough. Now we had no option but to expect your team that They’d arrive to us safely.   They did not. These spirits boxes never left it into our new residence. Remember, to replicate, we advised those spirits boxes to NOT proceed to the leased moving truck – however your workers said they place them on there.   And now they’re nowhere available. They weren’t even recorded on the pickup arrangement.

    When we wanted a response they simply said only signal, we must proceed, this is my very first time we’re both working for Valet and haven’t full of the arrangements before. After we obtained counsel, they said that the stuffed in arrangements were illegible .Secondly, in the conclusion of loading their truck up, the mind moving man said we had something similar to 45 EXTRA boxes greater than that which my spouse and I had not accounted for!   We were amazed and perplexed, and the composing on his paperwork list all products was pretty much neater therefore you could not organize exactly what he’s what he had been telling us about all of these”additional boxes”. At the stage, the mind Valet mover man admitted that he was”brand new” and had only begun and wasn’t Certain just how”this all works”.   Unbelievable. The various unloading/mover men (contractors, not employees) that really delivered the things to people , and unloaded them, couldn’t make any awareness of this packaging list that Valet Movers’ guy composed. In addition they literally said that it had been the worst stock move record they’d EVER seen because it had been largely illegible.   We predicted Valet when we started a comprehensive unpacking, imagining what was lost and have been phoning Valet per week EVER because, just to be told”we’re still looking” as soon as they see them they’d predict. A worker Ria, said that when we wanted to return into San Diego to look at the warehouse ourselves, she’d schedule it. I moved just to locate a PO Box. I even left  messages Joe, (proprietor ) to please call me concerning this issue — and NEVER actually got a telephone call from you.

    Rachel hasn’t returned calls again after our First calls.   It’s very clear that if those things went into the wrong customer, They’d have been documented.   At this time we view this scenario for a theft, particularly the spirits boxes — that are really valuable and were just in their spirits”gift box” not packaged into a moving vessel.

  • Thais
    Jul 13, 2015
    Long-distance move from California
    Thanks

    We had a wonderful encounter with Valet Movers. The team was amazing, friendly, considerate, and fond of those belonging. Everything was packaged with amazing care.Spencer was fantastic and also walk us trough go all of the way till we obtained our belonging .At the afternoon of the shipping the motorist appear with a single helper and we had been Small bit stress cuz  we had plenty off things and I though it is going to take forever but also the men was super quick and provide the thing in two hours without a issue. Because men. I would strongly suggest Valet Movers.

  • Raelyn G.
    Feb 19, 2015
    Long-distance move from California
    Satisfied with my move!!!

    This is my first time working with a moving company and that I had been overwhelmed by all of the firms wanting my organization. I picked Valet Movers predicated on their always favorable reviews and competitive prices together with knowledgeable friendly staff. They were simple to schedule with and also the movers in both pickup and delivery were courteous and friendly, very hard working, and careful with my belongings. They did a fantastic job and I’d use them again.

  • Ruben
    Mar 18, 2014
    Long-distance move from California
    California to New Jersey

    You never know what you’re getting into if you go online to have a moving quote.  The entire ordeal was extremely overpowering for my spouse and I.  After getting numberous telephone calls and emails from a number of unique companies, I picked Valet Movers simply because when I talked with Rachel, she answered all of my questions frankly, and I didn’t feel as though I had been at risk of being ripped away.  We set the date for pickup for March 1st, and if asked about delivery period, she had been quite fair in telling me about a few of the flaws they were experiencing as a result of weather throughout the nation, and this might very well occur in my own circumstance.  I loved the honesty.  Whe the movers arrived on the afternoon of my pickup, I was pleased to discover that they were all very courteous and professional.  They packed my home efficiently and fast, and that I wasn’t in any way worried about the hauling of my things, since all furniture has been wrapped very nicely in blankets.   I was pleasently surprised when I got a telephone call from Rachel 7 days after stating that my things hadwere departing their warehouse and are there within the following week.  Aside from a couple of boxes being slightly smashed due to piling.  All of my possessions were sent in good shape.  I’ll be utilizing Valet Movers again, and have since recommended them to other coworkers that are moving into our new headquarters at New Jersey.

  • Dianna
    Jan 26, 2014
    Long-distance move from California
    Long Distance Move

    I reserved Valet movers 6 days before my transfer and they gave me a really fair honest price and walked me through the Whole process,  They arrived in very near their quote, and the gap was with me with a charge card for your deposit that included an Additional charge (but that was clarified in Advance rather than a surprise).   The movers were both courteous and instantaneous.   They had been a few hours late for pickup, but predicted ahead so that I would not be waiting about providing me an upgraded time where they came within 15 minutes of this upgraded time.   They also were quite comprehensive, and required extra care to ensure that my delicate boxes were well researched and that my wall photos and 47″ tv were properly wrapped for transport.   Upon arrival, there was just one minor discrepancy That Was solved by the office to a Saturday night in 30 minutes once a telephone call was made into the office to ask about the discrepancy, and things were delivered to a Sunday Morning with the Identical care and courtesy which was supplied when things had been picked up.   My things were delivered well over the 21 days, as is Suitable for a transfer to some lesser-traveled course cross country, and All my things made it in Wonderful condition.   1 scrape a bed railing was mentioned, but not at an area where It’s extremely visible and All my own GLASSWARE made it with No harm what-so-ever.   In general, a very smooth movement and I’d seem to use this provider again in the foreseeable future.

  • Sophia Zavala
    Dec 10, 2013
    Long-distance move from California
    GREAT EXPERIENCE!

    I utilized Valet for my transfer to Minnesota.  The price was reasonable, the men showed up on time and also they gave me a couple of storage for spare while I discovered a location.  It took a little more time to provide my possessions due to weather problems, but nobody could control those scenarios.  I’m quite delighted with my move, I would use them again and recommend them for anybody who requests if I know any decent movers.

  • Yvonne
    Aug 22, 2013
    Long-distance move from California
    Pleasantly Surprised!!

    I write this review after having a practically perfect relocation with all Valet Movers. I transferred from July, 2013 in La Jolla, CA into Hollywood, FL.  This is my very first encounter with professional movers also that I was really frightened to say the very least. After hearing a lot of horror stories I chose to get a couple of distinct businesses come out and offer me an amazing quote.
    Valet Movers was more than willing to appear and give me the quote.  Rachel came into my flat to give me all the moving quotation.  She was really frank. I had three other businesses come out and now I need to say Rachel undoubtedly was the very comprehensive. She informed me of each charge I might possibly be faced with and also gave me a listing of items which could incur additional fees. 
    Happy to report that there were not any additional charges added for my estimate also she even waived two flights of stairs in my pick-up speech! I’d have them package my Flat-screen TV and a couple of glass pieces that she also gave me a fair cost. 
    Ultimately I picked Valet Movers only due to the customer support (their A rating with the BBB did not hurt either) and just how honest I believed that the sales team was.  My items came to my new residence in FL 8 times following pickup and much to my aid all of my things were both complete and unscathed.
    My greatest moving advice would be to ask a great deal of questions, get an abysmal quote and stick to the moving firms guidance. I did those things and it worked for me! All the Best!

  • Amanda Martin
    Oct 28, 2012
    Long-distance move from California
    GREAT REFERENCE

    My mum received a job offer and we needed to move both bedroom house in Pacific Beach, CA to Bend, OR. My girlfriend recommended the business to me personally (she transferred together at 2011). I’d gotten a lot of quotations after placing my advice on billy.com; I had been overwhelmed. Rhia out of Valet Movers has been the last to predict. Their cost was somewhat higher then other businesses, but I was warned by other not to go for too low of costs. I’ve not ever moved before, however, Rhia helped me out with all the particulars. I am unsure of the title of this gentleman who came to perform the onsite, however he did a fantastic job. On the afternoon of the movement, I was billed 129.00 bucks more for additional burden (husband needed to take the whole garage), also 55.00 for packaging materials. They often charge 100.00 to package the t.v. however they gave us a bargain due to the size of the property. Delivery took in most 13 days from if they packaged up our home. Overall, I just have great things to say about the service this company provided my family with. I shall pass my buddies reference on to anybody trying to find a mover.

  • Carissa Holmes
    Sep 24, 2012
    Long-distance move from California
    RECOMMEND ANYTIME

    I was initially booked with another organization but after reading their testimonials chose to proceed with Valet Movers. I had been anxious about the first reviews I found about those men also, before a broker advised me to scroll down and click on the filtered testimonials ( I figure yelp believes their testimonials are imitation ). I reserved using Valet Movers two weeks prior to my move. I was worried out of my head due to the movement being so last minute. I didn’t take advantage of this onsite, but they did gauge my cubic feet almost on the dot. They showed up on a Saturday (thank god that they work weekends), together with three men, and actually WORKED! In three hours they had my three bedroom home packed and at the truck. My items arrived eleven days when they picked it up. It difficult hard to maintain Oregon with no items for such a long time, but frankly so worth the wait. Do not move yourself, hire these men. They are super friendly, inexpensive, and hard workers! THANKS VALET MOVERS!

  • Naomi Gomes
    Aug 21, 2012
    Long-distance move from California
    Worst Moving Company Ever

    They had been dishonest and rude. They ripped off us and compelled us to pay an additional $900 or cover 75 percent of our price to move simply to cancel. They have been late with our delivery and we obtained our washer and drier broken, dented, rather than working properly.This is a horrible business to proceed with. Avoid at all costs.

  • Cassie Mcbeth
    Jun 9, 2012
    Long-distance move from California
    San Diego Move

    My move using Valet Movers turned out to be a fantastic idea. Initially I was planning to perform the transfer myself since I needed to lease a truck and request some frineds to assist me move. I was just moving to a different apartment at Mission Valley out of Pacific Beach. However, my many of my buddies were out of town and beginning to cancle. I phoned Valet Movers to assist me 1 day before and they had been worth the cash. Thank you for helping me out!

  • Jon B
    Sep 16, 2011
    Long-distance move from California
    Absolutely 100% satisfaction guaranteed.

    Absolutely 100% satisfaction guaranteed. What a wonderful encounter moving together with Valet Movers. We proceeded utilizing Valet Movers double in seven weeks to get an outstation transfer. Their preparation and logistics are all excellent and these men turned out to be more friendly, fast, and comprehensive. With a mover is pricey but in the long run it was money very well spent. I would use them over and over.

  • Joseph H
    Jun 19, 2011
    Long-distance move from California
    Superb Movers

    Men from Valet Movers packed and transferred my whole attic flat in under 2.5 hours. The savings from tension and period was phenomenal! They packaged things more closely and fast than I along with a number of my friends actually would. Each box was clearly indicated.
    I might have spent a complete day packaging (including purchasing more expensive boxes retail), subsequently spent an entire day pushing my buddies into slave labour using a rental truck and yet another evening unpacking. Rather, I simply yakked while they failed all. No heavy lifting. Simple unpacking. I was completed in 1 day rather than 3. Priceless.
    Additionally, the entire movement was free of tension and hassle. And contemplating costs on the opposite choices, it was very affordable. NO MOVING WITHOUT THESE GUYS!

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